2016 wwett show daily program - wednesday

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    dailyprogramWater & Wastewater Equipment, Treatment & Transport Show Indiana Convention Center

    DAY 1 | Wednesday February 17, 2016

    Knowledge Networking

    PROVIDING CIPP REHABILITATION

    PRODUCTS SINCE 1999

    Education Day is today

    featuring more than 70 sessions!

    Welcome reception at Lucas Oil

    Stadium tonight! 5 - 8 p.m.

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    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

    THURSDAY, FEBRUARY 18TH

    10:00am: Reinstatement Cutters

    10:30am: Perma-Lateral Lining

    11:00am: InnerSeal Connection Seal

    1:00pm: Sectional Point Repair

    1:30pm: Perma-Main Top Gun

    2:00pm: Perma-Lateral Lining

    2:30pm: Pull-In-Place

    PROVIDING CIPP REHABILITATION PRODUCTS

    SINCE 1999

    FRIDAY, FEBRUARY 19TH

    10:00am: Reinstatement Cutters

    10:30am: Perma-Lateral Lining11:00am: InnerSeal Connection Seal1:00pm: Sectional Point Repair1:30pm: Perma-Main Top Gun2:00pm: Perma-Lateral Lining2:30pm: Pull-In-Place

    www.PERMA-LINER.comCALL1-866-336-2568

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    WWETTSHOW.COM

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    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

    Aries Industries

    Booth: 5158 Page 63

    Arthur Products Co.

    Booth: 1349 Page 49

    Bright Technologies

    Booth: 4223 Page 55

    Crust Busters

    Booth: 4051 Page 59

    Famhost

    Booth: 6312 Page 55

    General Pipe Cleaners

    Booth: 4133 Page 112

    Gorman-Rupp Company

    Booth: 1239 Page 5

    Hi-Vac Corporation

    Booth: 1362 Page 51

    IPEX America LLC

    Booth: 1220 Page 23

    KEG Technologies, Inc.

    Booth: 2425 Page 73

    Kuriyama of America, Inc.

    Booth: 3013 Page 61

    Lely Tank & Waste Solutions, LLC

    Booth: 5316 Page 25

    Masport, Inc.

    Booth: 2401 Page 65

    MaxLiner USA

    Booth: 1160 Page 3

    NozzTeq, Inc.

    Booth: 1250 Page 53

    Nu Flow

    Booth: 5361 Page 27

    OMSI Transmissions, Inc.

    Booth: 3101 Page 31

    Perma-Liner Industries, LLC

    Booth: 3223 Page 1, 2

    PipeLogix, Inc.

    Booth: 6118 Page 65

    PolyJohn Enterprises, Inc.

    Booth: 2030 Page 11

    Premier

    Booth: 2100 Page 33

    Pressure Lift Corporation

    Booth: 5116 Page 71

    Salcor Inc.

    Booth: 3000 Page 67

    SEWERIN (Hermann Sewerin GmbH)

    Booth: 2122 Page 45

    See Water Inc.

    Booth: 5429 Page 43

    TRIC Tools, Inc.

    Booth: 5352 Page 69

    Vivax-Metrotech Corp.

    Booth: 4233 Page 15

    Wastequip

    Booth: 2259 Page 47

    Advertiser Index

    Table of Contents

    WWETT Show Information . . . . . . . . . . . . . . . . . . .Pg. 6

    Schedule of Events . . . . . . . . . . . . . . . . . . . . . . . . . . .Pg. 7

    WWETT Kickoff Party . . . . . . . . . . . . . . . . . . . . . . . .Pg. 8

    Can You Survive a Major Crisis? . . . . . . . . . . . . .Pg. 12

    Next Level Pipe Inspection . . . . . . . . . . . . . . . . . . .Pg. 14

    Industry Appreciation Party . . . . . . . . . . . . . . . . .Pg. 16

    Education Day Overview . . . . . . . . . . . . . . . . . . . . .Pg. 18

    New Product Showcase. . . . . . . . . . . . . . . . . . . . . . .Pg. 40

    Alphabetical Exhibitor Listings . . . . . . . . . . . . . .Pg. 42

    Floor Plan Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pg. 56

    Exhibitor Category Listings . . . . . . . . . . . . . . . . . .Pg. 77

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    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

    WWETT SHOW INFORMATION

    Food ServiceFood courts and concession stands are located throughout

    the convention center and inside the exhibit hall. There areadditional dining options available a short walk away

    in downtown Indy and within the connected hotels.

    Complimentary CoffeeVisit Indy will be providing you with complimentary coffee

    each morning. The coffee will be available near the main

    registration area. Additional options to purchase coffee areavailable throughout the lobbies and in connected hotels.

    ParkingParking is available throughout the downtown area

    of Indianapolis. $10 per day parking is available on

    the south side of Lucas Oil Stadium, access through Gate 8.

    Scooter RentalScooters are available for rent.

    They can be picked up in room 144.

    4 Day Rental ......................$275

    3 Day Rental ......................$175

    2 Day Rental ......................$100

    1 Day Rental ......................$80

    UPS StoreOpen - Saturday Feb. 20

    Room 139 - 11 a.m. - 3 p.m.

    P. 317-236-0009 [email protected]

    Printing, Mailbox Service, Office Supplies,

    Fax, Notary, USPS, UPS, Crating & Freighting.

    Indianapolis InformationThe Visit Indy staff will be in the City Concierge

    booth located in the Crossroads Corridor and nearthe main registration area. They can answer any and

    all of your questions about the great city of Indianapolis.

    Coat and Luggage CheckFor your convenience, a coat and luggage check

    is located in room 143 across the hall from the

    registration desk.

    Show BadgesBadges must be worn at all times, and are required for

    admission to all Show events including the Lucas Oil Kickoff

    Party and the Industry Appreciation Party. There is a $5

    replacement charge for lost badges.

    For information about Indianapolis,as well as coupons and maps, visit:

    www.visitindy.com/wwett16

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    5 p.m. - Friday, Feb. 19

    Sagamore Ballroom2nd Floor - Indiana Convention Center

    WEDNESDAY FEB. 17, 2016

    THURSDAY FEB. 18, 2016

    FRIDAY FEB. 19, 2016

    SATURDAY FEB. 20, 2016

    Education Day - Exhibit Hall Closed

    70+ Educational Sessions

    WWETT Kickoff Party - 5 p.m.

    Educational Sessions: 8 a.m. - Noon

    Exhibits Open: 9 a.m. - 5 p.m.

    WWETT Kickoff Party - 2nd Night - 5 p.m.

    Educational Sessions: 8 a.m. - Noon

    Exhibits Open: 9 a.m. - 5 p.m.

    Industry Appreciation Party

    5 p.m. - 25 Tap Beer - 7 p.m Music

    Exhibits Open: 9 a.m.

    Exhibits Close: 2 p.m.

    Doors Open. . . . . . . . 5 p.m.

    Refreshments . . . . . 5 p.m.

    Jerrod Niemann . . . 7 p.m.

    IndustryAppreciation Party

    Live music from

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    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

    Kickoff the 2016 WWETT Show

    in a big wayinside the enormous

    Lucas Oil Stadium! See exhibitor

    sponsored displays and network with

    manufacturers and peers. Relax and converse

    over a cold beverage or enjoy a variety of

    snacks and hors doeuvres.

    Exhibitor Sponsors Networking

    Beer, Wine, Soda Snacks, Hors doeuvres

    Tonight! 5-8 p.m.

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    Amthor International - Booth 4332, 4331

    Foremost - Booth 6311

    GapVax, Inc. - Booth 6004

    Joe Johnson Equipment, Inc.- Booth 4247, 4252, 4250

    Keith Huber Corporation - Booth 4115

    Nozzteq, Inc. - Booth 1250

    Perma-Liner Industries LLC- Booth 3223

    Premier Tech Aqua- Booth 4118

    Roeda Signs & ScreenTech Imaging- Booth 2022

    Salcor- Booth 3000

    Sansom Industries LLC- Booth 1264

    Spartan Tool- Booth 5024

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    2016 Water & Wastewater Equipment, Treatment & Transport ShowPg. 10

    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

    MONDAYSeptember12

    th

    FairHours:12p.m.-6p.m.

    TUESDAYSeptember13

    th

    FairHours:8a.m.-2p.m.

    OutdoorEvent-RainorShine

    Manyhoteloptionscloseby

    : wistatefair.com/wsfp/visit

    or-information

    perpersoninadvance

    $30perperson

    onsite

    Registration

    includesearplugs

    andsafetyglasses!

    $20

    Viewcompleteeventdetailsat:

    Call866-933-

    2653formoreinfo.

    WWETTSHOW COM

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    The 2016 WWETT Show is officiallyopen for business.

    Trust us. Its going to be a classic a place

    where real service will shine.

    Whether youve been down this road before

    or its your rst time in town, our team of pros

    has you covered. The PolyJohn guys know all

    the best routes to get you and your business

    where you want to go. Our road map is pretty

    simple just look for the intersection where

    quality products meet fast delivery.

    Swing by Booth #2030and see

    what we mean when we say

    PolyJohn sets a higher standard.

    Its all about providing you with

    that full-service experience.

    Pull on in for

    Showtime!

    800.292.1305 www.polyjohn.com

    PJ INTERNATIONALPolyJohn.co.uk

    PJ SOUTH AMERICAPolyJohn.com.br

    PJ MEXICOPolyJohndeMexico.com

    PJ USAPolyJohn.com

    PJ CANADAPolyJohn.ca

    WEDNESDAY F b 17 2016

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    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

    Can You Survive a Major Crisis?Pre-planning is the best way to minimize damage when

    the unexpected puts negative attention on your business

    By Ann Richmond

    How you guide your business in times of crisis can ulti-

    mately determine its fate. A weak response can make a

    bad situation impossible to recover from.

    Heather Ripley, owner and founder of Ripley PR, a national

    agency that specializes in trades, has helped numerous servicebusinesses through varying crisis situations. She has capitalized

    on her experience working with one of the largest home service

    companies in the country: Clockwork Home Services, franchisor

    of One Hour Heating & Air Conditioning, Benjamin Franklin

    Plumbing and Mister Sparky.

    As a guest presenter at WWETT Education Day, Ripley will

    discuss the various types of crises a service business can face and

    how owners and management can better prepare themselves fora graceful recovery. Whether its a damaging review, poor em-

    ployee behavior, or an uncontrollable disaster, a crisis can only

    be straightened out if management is properly prepared. Ripley

    believes pre-planning is the key to minimizing damage to your

    business, its financial stability, its reputation and its standing in

    your community. Her session Is Your Business Prepared for a

    Crisis? runs today from 4:30 to 5:30 p.m. in rooms 140-142.

    Q: How did the idea for the presentation come about? Ripley: During the past 10 years I have worked with hundreds

    of independent plumbing and home service contractors, and in

    the last three years my public relations agency has managed crisis

    communications and reputation repair for dozens of service busi-

    nesses. One of the problems service businesses must deal with

    today that is different from just a few years ago is the prolifera-

    tion of social media and home services review sites. They offer

    a platform for unhappy clients and the industry image has been

    tarnished by a few unscrupulous home service repair businesses.

    My agency specializes in the home service industry and has

    been retained to assist not only with crisis management after

    the fact, but we have developed a suite of crisis-planning tools

    and processes to prevent a small incident from being blown out

    of proportion into a full-fledged crisis. My goal in creating this

    presentation is to help home service businesses plan for a crisisin advance so they can conduct business as usual, and keep their

    reputations intact, even when faced with a crisis.

    Reputation management and crisis planning are a must for

    any home service business. I hope this presentation will offer

    tips, helpful information and useful strategies attendees can

    use right away.

    WWETTSHOW COM

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    Q: What are some of the crisis situations youve seen a

    company experience? How were they overcome?

    Ripley:In one case a service business technician was involved

    in a heinous criminal act in his personal life. While this did notoccur on a service call or involve a client, it did reflect poorly on

    the employer, a well-known service business with a very positive

    reputation in the community. We advised the business to main-

    tain its image as a trusted service provider by immediately and

    publicly restating that while the existing policies, hiring practices

    and screenings were all done according to the law and the more

    stringent business practices were followed by this firm, it was

    deeply distressed by the recent event and offered condolences to

    the victims.

    Q: How important is pre-planning for possible crisis situ-

    ations? And does it depend on the type of crisis that may occur?

    Ripley:Ive found that pre-planning often helps avert mis-

    takes from happening in the first place. When businesses are

    made aware of the potential dangers that exist in their business or

    industry, they can prepare well in advance, making them able to

    be proactive rather than reactive. Weve brought up potential situ-

    ations that could happen with service clients and theyll often tell

    us they never would have thought of that dilemma. We help them

    create a policy and train employees to prevent potential crises

    from happening.

    Some crisis situations are not preventable or even on the radar

    (like potential criminal employee activity). But by having a plan

    in place that covers most known problems, businesses can focus

    on repair activities rather than getting caught off guard withoutany plan or steps to follow. Of course every crisis is different, but

    a solid plan can be adapted to most situations.

    Q: What are the first steps a company can do to help

    overcome a crisis?

    Ripley:The first step is not to be caught without a plan. The

    next step is to have a statement ready to go that can be tweaked

    to cover most potential crisis situations. But the absolute most

    important reaction to a crisis is to be honest and own up to yourmistake. Never try to hide a mistake, because it will backfire. I

    have learned that when companies admit they made a mistake,

    people are usually pretty understanding, as long as the business

    doesnt try to avoid taking responsibility. Keep the communica-

    tion avenues open and respond to questions. Always convey pub-

    licly what you and your business are doing to make sure it doesnt

    happen again.

    Q: What resources are available to companies that need

    help putting together a plan?

    Ripley:There are online resources if businesses want to try

    creating a plan or policy on their own, but having seen what canhappen to those who are unprepared, I cannot recommend that. I

    dont recommend trying to clean up a massive crisis on your own.

    A business can actually make a situation worse without even real-

    izing it until after the fact. And by then recovery is even harder

    to accomplish, even for an expert. Hire a professional to do this as

    soon as you hear about the potential crisis. The longer you wait,

    the harder it will be to clean up.

    Q: What do you hope WWETT attendees will take awayfrom your presentation?

    Ripley:I hope theyll find at least one action item that they

    can put in place when they return from the event, even if it is just

    to designate a specific person to be in charge during a crisis.

    You would be surprised how important that one step is when a

    crisis is in full swing. Too many cooks always make a bad situa-

    tion worse, so if that one step is implemented, it will be a great

    first step. But whether you create your own crisis plan or hire an

    expert, you cant wait until something bad happens to try to create

    a plan. You must respond quickly and seamlessly and that takes

    advanced preparation.

    WEDNESDAY - February 17 2016

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    WEDNESDAY February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

    Next-Level Pipe InspectionLongtime CCTV operator discusses the human factor in ensuring productivity and efficiency

    By Luke LeNoble

    Good people are the foundation of any good CCTV opera-

    tion, but it also takes good equipment, technical under-

    standing and a lot of hard work to be successful.

    Jim Aanderud knows all this well, and hell share his perspec-

    tive on building a strong CCTV inspection program in his educa-

    tional session,Step Up Your Game! Taking Current CCTV Inspection

    Technology to the Next Level.Aanderud has many years of fieldexperience as a CCTV operator and is very familiar with todays

    technology. He joined Innerline Engineering in 1999 as opera-

    tions manager and is now president and owner of the company.

    Aanderuds session will look at the pipeline inspection process

    starting at the most basic level and proceeding into approaches

    and techniques for veteran operators. The session will be held

    today from 9:30 to 10:30 a.m. in rooms 231-233.

    Q: First, how did the concept for this session originate?

    Aanderud:My background is in CCTV. Ive been lucky

    enough to have what I would consider the best job in the world,

    which is a CCTV inspection operator. It may sound funny, but

    its the truth. Ive never had a job that was more satisfying, where

    your day just flies by; it is all consuming, but a very satisfying job.

    So I sat in the truck for a while. I know what its like. This

    year, I really wanted to concentrate on the operator inside the

    truck and talk about how operators can basically raise the level

    of their work, whether youve been doing it for 20 years or six

    months.

    There are two things that are the most important, in my

    opinion, in inspecting pipe. The first one is obviously being able

    to provide good information. Information has to be accurate.

    You have to have a good picture. You have to know what youre

    looking at and be able to properly convey the information youre

    finding in the pipe. And the second one is justifying the cost of

    the equipment, which means you have to be productive: quality of

    video means accurate and useful information.

    Thats it kind of in a nutshell. Were not talking about pan-

    orama or anything like that, just standard pipeline inspection.

    Everything from what we do during the inspection process to how

    were treating equipment. Little tips. Big picture, but also small

    picture how to be more efficient and effective. Really anyone

    can benefit from it.

    Q: Do you feel its important for contractors to know the

    latest trends in CCTV inspection or is productivity more

    about the person in the operators chair?

    Aanderud: The industry has changed somewhat, but its still

    kind of the same. When we go to the WWETT Show, we see all

    these neat, new pieces of equipment, but the truth is still at least

    80 percent of the equipment out there is your basic, standard

    pipeline inspection equipment. There are bells and whistles, and

    there are things out there that are kind of neat. Maybe some con-

    tractors will slowly merge into that, but right now 80 percent of

    the equipment thats out there is stuff thats been purchased over

    the last 5, 10, or 15 years.

    WWETTSHOW.COM

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    Vivax-Metrotech Corporation

    3251, Olcott StreetSanta Clara CA 95054, USA

    Toll Free: 800-446-3392Fax: +1-408-734-1415

    Email: [email protected]

    Call us for your no obligationon-site demonstration!

    Traeable pushrod

    8" daylight viewable display

    Locatable dual frequency sonde Lightweight durable carbon fiber pushrod drum

    Automatic backup of videos and pictures to SD card

    vCamMX Inspection Camera

    Latest in the vCam Series

    BOOTH

    4233

    So the migration to new technology is slow. With that being

    said, you can have an inspection van and you can purchase new

    technology with your existing van, but overall were still talkingabout the same thing: Were talking about the human factor of

    inspecting pipeline and that means productivity.

    Yes, productivity is about how many feet you can inspect in

    a day, but its also about how do you maintain your equipment?

    You cant be productive if youre not taking care of your equip-

    ment. Attributes that an operator has to have. I think its a very

    neat position, because youre taking a blue-collar position and

    youre incorporating a huge white-collar aspect to it. There arereally two compartments on a van. You have the backside with all

    the dirtiness of a manhole and then you go into a compartment

    and theres a computer its like a white-collar office. Finding

    that person who can straddle those two is not as easy as one might

    think. So I think the type of person you select for that position is

    what makes or breaks the success of company or agency. People

    need to understand what type of individual they need to have in

    that role to be successful.

    Q: What can someone new to CCTV inspection take away

    from this session?

    Aanderud:I think youre going to find out whats needed tobe successful. What kind of production do I need to justify this

    cost? I absolutely believe that anyone considering this will walk

    away with some valuable information.

    Another big part is that when you get into the CCTV inspec-

    tion business, youre entering a relationship with the manufactur-

    er. Its not like buying a refrigerator, you put it there, and it lasts

    for 10 years, and then you get another. Youre constantly dealing

    with the manufacturer. Youre constantly having repairs thingslike that so you need to make sure you have the support.

    The support is different in different parts of the country by

    different manufacturers. You have to do your research. Thats one

    thing people dont realize. When youre interviewing companies

    that sell equipment, you have to find out what your repair turn-

    around time is. Will you come out to my facility? Will I have to

    mail the equipment to you? These are critical questions to ask.

    WEDNESDAY- February 17, 2016

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    WWETTSHOW.COM

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    Doors Open. . . . . . . . . 5 p.m.

    Refreshments . . . . . 5 p.m.

    Jerrod Niemann . . . 7 p.m.

    Friday, February 19 5 p.m.

    Sagamore Ballroom 2nd Floor - Indiana Convention Center

    One of country musics most exciting new artists, Jerrod Niemann,

    will bring his musical talents to the WWETT Show Industry

    Appreciation Party for 2016! Dont miss this private concert

    just for WWETT Show attendees and exhibitors.

    An attendee enjoying the private concert at last years Industry Appreciation Party

    WEDNESDAY- February 17, 2016

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    W W E T T S H O W D A I L Y P R O G R A M

    Vacuum Truck Equipment and Operation Trainingpresented byNAWTNational Association of Wastewater TechniciansRooms 109-110

    This day-long session will discuss in detail the equipment on vacuum trucks and how to operate them. Pumping termswill be covered, as will safety principles, materials often encountered on the job and government regulations.

    8 a.m. - 5 p.m.

    Basics of Septic System Control PanelsUsing Septic Control Panels to Troubleshoot SystemsInspecting Concrete Sewage TanksAn Exercise in Septic System TroubleshootingThe Basics of Inspecting Drip SystemsNAWT Ask the Experts Panel Discussion

    Positioning Yourself for Promotion and Succession PlanningStep Up Your Game! Taking Current CCTV InspectionTechnology to the Next LevelTrailer Jetting Getting the Most Out of Your EquipmentVacuuming: the Other Half of the Combination UnitSewer System Maintenance Challenges and SolutionsSSCSC Ask the Experts Panel Discussion

    Pre-Engineered Shoring Systems for Cross-TrenchUtility ChallengesExcavation SafetyOSHA Confined Space, Air Monitoring and

    Fall Protection Explained

    Marketing Basics: How to Effectively and Efficiently GrowYour Portable Sanitation SalesTrust How to Build it and Use it to Grow YourPortable Sanitation Business

    Portable Sanitation Forum: Current and Future CriticalIssues Affecting the Industry Discussion

    Introduction to SoilsOnsite Septic System Loading Rates and Site LayoutMaking Infiltration Decisions Understanding Soil Surface DesignSoil Dispersal ComparisonIntroduction to the Elements of Onsite SystemDesign and Regulations

    Onsite Septic System Hydraulics and Pump Design

    Effective Strategies for Collections System ManagementSustainable Innovation in Biosolids ManagementPretreatment and Wastewater Lagoon ManagementSeptage Collection and TreatmentLarge Scale FOG/Septage Receiving Station Lantern Environmental Project Case HistoryProgress in Electrochemical Water Treatment in Last Century

    Cleaning Nozzle TechnologyLarge vs. Small-Diameter Pipe CleaningThe Lower Lateral The New Frontier in Sewer RehabChemical Grouting TechnologiesThe Growth of the UV Cured CIPP ProcessNASSCO Ask the Experts Panel Discussion

    Understanding Pumps and Common Pumping IssuesEvaluation and Installation of Backup Pump SystemsBest Installation Practices for Trouble-Free Pump ControlsTroubleshooting Pumps, Panels and Switcheswith Digital MultimetersSizing Guidelines for Sump, Sewage and Grinder PumpsSSPMA Ask the Experts Panel Discussion

    8 a.m.9:30 a.m.11 a.m.1:30 p.m.3 p.m.4:30 p.m.

    8 a.m.9:30 a.m.

    11 a.m.1:30 p.m.3 p.m.4:30 p.m.

    8 a.m.

    9:30 a.m.11 a.m.

    1:30 p.m.

    3 p.m.

    4:30 p.m.

    8 a.m.9:30 a.m.11 a.m.

    1:30 p.m.3 p.m.

    4:30 p.m.

    8 a.m.9:30 a.m.11 a.m.1:30 p.m.3 p.m.

    4:30 p.m.

    8 a.m.9:30 a.m.11 a.m.1:30 p.m.3 p.m.4:30 p.m.

    8 a.m.9:30 a.m.11 a.m.1:30 p.m.

    3 p.m.4:30 p.m.

    NAWTNational Association of Wastewater Technicians

    Rooms 234-236

    NASSCONational Association of Sewer Service Companies

    Rooms 130-132

    SSPMASump and Sewage Pump Manufacturers Association

    Rooms 133-135

    How Much Should I Charge?Business Game Changers: Top 5 Secret Strategiesfor Massive Growth in Your Service BusinessThe Un-Business Plan Making Your BusinessLess Complicated But More ProfitableHow to Use Superior Customer Service to Increase SalesReward the Right Stuff: Finding, Training andKeeping Great Team MembersIs Your Business Prepared for a Crisis?

    8 a.m.9:30 a.m.

    11 a.m.

    1:30 p.m.3 p.m.

    4:30 p.m.

    Business StrategiesRooms 140-142

    Marketing to WomenWomen of Wastewater: Building a Community of AlliesWomen in Wastewater Roundtable

    8 a.m.9:30 a.m.11 a.m.

    Women in BusinessRooms 136-138

    SSCSCSouthern Section Collection Systems Committee

    Rooms 231-233

    Industry SafetyRooms 237-239

    Portable SanitationRooms 136-138

    NOWRANational Onsite Wastewater Recycling AssociationRooms 240-242

    Proper Industrial Truck Maintenance Can More ThanPay for Itself in Productivity and SafetyAir Conveyance Through an Industrial Vacuum TruckVacuum Excavation Applications and Opportunities

    1:30 p.m.

    3 p.m.4:30 p.m.

    WJTA-IMCA

    Water Jet Technology Assoc. - Industrial Municipal Cleaning Assoc.Rooms 237-239

    Treatment Plant

    OperatorRooms 243-245

    Education Day Session OverviewWednesday - February 17, 2016

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    8 a.m. 9 a.m.

    Cleaning Nozzle TechnologyThis session will discuss the basics of sewer nozzles, starting with the properrodder hose protection and moving on to nozzle mechanics. It will cover thetier specifications from the NASSCO jetting codes; the difference amonghardened steel, ceramic and carbide inserts; jet angles and the differencesbetween high thrust and low thrust; new technology that is available on thecontrolled rotation nozzle; and a review of the most common nozzles avail-able in todays market.

    Frank Ligori/StoneAge ToolsFrank Ligori has over 30 years of experience in the sewer industry. In 2010he joined StoneAge Tools as the North American Warthog dealer manager.Since joining StoneAge, he has focused on dealer training and education ofsewer nozzles. He also contributes to the design and development of newsewer nozzles.

    9:30 a.m. 10:30 a.m.

    Large vs. Small-Diameter Pipe CleaningThis session will discuss the apparent (and not so apparent) differences

    between large- and small-diameter sewer cleaning. Once these pitfalls areclearly defined and myths dismissed, techniques for cleaning will be ad-dressed. There will also be a comprehensive discussion of how the attendeescan apply this knowledge to their everyday work. This knowledge is notlimited to large-diameter cleaning, but will help enhance small-diametercleaning as well.

    Joe Shotthoefer/Doetsch Environmental ServicesJoe Shotthoefer is vice president of operations for Doetsch EnvironmentalServices, a fifth-generation family business. He is a mechanical engineer byeducation, but a field engineering specialist by trade. He crafted his skillson the shop floor, at the job site and in the pipe. He is responsible for the

    custom manufacture and continuous improvement of the companys fleet ofwater-recycling, large-diameter, long-reach and difficult-access sewer clean-ing and debris extraction machines.

    11 a.m. Noon

    The Lower Lateral The New Frontier in Sewer RehabThis session will discuss cleaning and pipe rehabilitation methods forthe sewer lateral in the public right of way. Topics discussed will include:why there has been an increase in lower lateral rehab, who owns the lowerlateral, whos paying for the rehabilitation, and general cleaning methods andrehabilitation and replacement options.

    Jason Walborn/Hoffman Southwest CorporationJason Walborn has more than 22 years of experience in infrastructure devel-

    opment and renewal. He began his career in land surveying, then became aco-founder for an infrastructure design group. Walborn joined ProfessionalPipe Services (Pro-Pipe), a division of Hoffman Southwest Corporation, in2011 and currently manages Pro-Pipes business development strategy forthe western United States. He integrates his knowledge of inspection datacollection and rehabilitation technologies into programs for utility systemowners that allow them to improve their processes for infrastructure evalua-tion and rehabilitation. He is NASSCO certified for PACP, MACP and LACP.

    1:30 p.m. 2:30 p.m.

    Chemical Grouting Technologies

    This session will discuss chemical grouts, which have been used for stop-ping active water infiltration and stabilizing soils for more than 40 years. Thechemistry has evolved over the years to the point where products have beenapproved for potable water tanks and meet ANSI/NSF 61 approval. Chemicalgrouts are a liquid resin that can be injected into active water leaks and cureto form a flexible or rigid seal. The use of these materials allows municipali-ties to repair water, wastewater and desalination tanks while they are still inoperation. Chemical grouts are also widely used for infiltration repairs instorm pipes, manholes, mainline sewers, lift stations, seawall and tunnels.The session will include case studies of projects such as the Port of MiamiTunnel, water treatment plant inspections, and various others.

    Ed Paradis/Resiplast USAEd Paradis has served the industry in various positions over 20 years and ishighly regarded as a leading resource on chemical grouts. His dedication tothe specialty field of chemical grouts has been proven by his involvement insome of the countrys highest profile projects. He is Resiplasts national salesmanager for the United States and Caribbean Islands.

    3 p.m. 4 p.m.

    The Growth of the UV Cured CIPP ProcessThis session will discuss the history and progression of using UV cure linersworldwide. It will go into the structural makeup and why this product hashigh physical properties. The methods of curing that make this technologyenvironmentally friendly as well as the small carbon footprint it consumeswill be covered. It will discuss how the equipment documents all the criticalprocesses, and it will show complete projects and the appearance of thefinished product. Test results will be presented.

    Mark Hallet/Saertex MultiComMark Hallet has been in the trenchless industry for over 35 years. Most ofthose years were spent as a contractor utilizing multiple trenchless technolo-gies. He has sat on the board of directors of NASSCO and NASTT as wellas ASTM committees. For the past six years he has been vice president ofSaertex MultiCom, a manufacturer of UV cure liners.

    4:30 p.m. 5:30 p.m.

    NASSCO Ask the Experts Panel DiscussionAll Speakers

    NASSCORooms 130-132

    Detailed Education Day Session InfoWednesday, February 17, 2016

    WEDNESDAY- February 17, 2016

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    W W E T T S H O W D A I L Y P R O G R A M

    8 a.m. 9 a.m.

    Understanding Pumps and

    Common Pumping IssuesThis session will discuss the differences among sump, effluent andsewage pump applications as well as the differences among sump,effluent, sewage and grinder pumps. The various types of construc-tion and design used by pump manufacturers will be reviewedsuch as motors, bearings, impellers, seals and cord entrances. Abrief overview on the different types of switches used in pumpingapplications will also be discussed. The discussion will also includea basic checklist when diagnosing and troubleshooting commonpumping issues. Wrapping up the discussion, there will be a briefoverview of the Sump and Sewage Pump Manufacturers Association(SSPMA) certification criteria for pumps to become SSPMA certifiedand why it may be valuable to reference when selecting or workingwith pumps.

    Jeff Hawks/Champion Pump CompanyJeff Hawks is the president of Champion Pump Company, Inc. Hestarted in the pump business in 1982, at an inside sales positionwith Hydromatic Pump Company. From 1983 to 1986 he was an

    outside salesman with Ashland Pump and Supply. In 1995, hewas hired as the sales manager for Covert Pump Company, whichmanufactured sump, effluent, sewage and well pumps. In 1996 hewas hired as the product/market manager for Barnes Pumps wherehe received an award for getting the largest order in the history ofCrane Pumps & Systems, the parent company of Barnes Pumps.In 2003, he accepted a position as national accounts manager forBlue Angel Pumps before starting with Champion Pump Companyin 2005. Hawks has given pump presentations in several stateswith continuing education credits for associations such as NorthCarolina Septic Association, Ohio Onsite Wastewater Associationand has had the responsibility of rep training presentations for his

    prior employers. He currently serves on the board of directors forSSPMA where he has held the offices of secretary/treasurer and vicepresident.

    9:30 a.m. 10:30 a.m.

    Evaluation and Installation of

    Backup Pump SystemsThis session will discuss the principle and value of having a backupunit for the primary sump pump. It will include a review of theavailable options such as battery-operated, inverter-operated orwater-powered pumps. The presentation will also cover details on

    how to select a backup system, how to install it and how to performmaintenance to keep it in operation. Installation issues will includesizing, switch positioning, placement of check valves and properpipe venting. Consideration will be given to combination systemsthat include a primary and a backup.

    Jeff Sloss/Zoeller CompanyJeff Sloss is the controls product manager for Zoeller Companyin Louisville, Kentucky. He holds a bachelors in political scienceand a masters in public administration from Northern IllinoisUniversity. After a three-year career in the municipal bond world,Sloss returned to the family pump business in the Chicago suburbs.

    He spent the next 18 years as the owner of a company that sells,services and installs sump, battery backup, and sewage pumps. Healso started a company that developed battery backup sump pumpsystems and controls, including the first Internet-connected sumppump equipment. In 2012, he joined Zoeller Company.

    11 a.m. Noon

    Best Installation Practices for

    Trouble-Free Pump ControlsThis session will discuss general and technical information on bestmethods for installing wastewater pump control panels and floatswitches for installers, inspectors, and operations and maintenancepersonnel. Topics will include: things to consider before installinga control panel; examples of proper and improper installations;troubleshooting control panels when problems do occur; basicelectrical theory; control panel components; how to read an electri-cal schematic; how to use a multimeter; and simplex and duplextheory of operation. This should serve as a good introduction toanyone wanting to learn more about installing and troubleshootingwastewater pump systems. It can also be used as a refresher for

    industry veterans.

    Mark McCollum/SJE-RhombusMark McCollum has been with SJE-Rhombus for over 25 years,including the last four years as regional sales manager for thewestern United States. He is responsible for planning, developingand implementing marketing and sales strategies throughout histerritory by attending regional trade shows, conducting sales calls,and product and technical training. He has a long history withSJE-Rhombus, starting in production building control panels. Hemoved into customer service where he was responsible for assistingcustomers with ordering, servicing and troubleshooting controlpanels prior to moving into sales. He is an active member in theOregon Onsite Wastewater Association and volunteers on multiplecommittees.

    1:30 p.m. 2:30 p.m.

    Troubleshooting Pumps, Panels and

    Switches with Digital MultimetersThis session will discuss troubleshooting a typical wastewatersystem (pump, panel, switches). Specific issues addressed willinclude basic types of meters and their capabilities such as check-

    ing voltage, amperage, resistance, insulation resistance, continuityand capacitor measurements.

    Tom Stephan/Goulds Water TechnologyTom Stephan has been the training manager for Goulds Water Tech-nology/Xylem since 2011. He has also held several other positionsin the company since 1988, working in support of the companythrough sales, marketing, customer service management, warrantyclaims, and global process management. In his current position, heis responsible for all research, development and implementation ofWeb-based online training. He received his bachelors in businessmanagement and marketing from Cornell University.

    3 p.m. 4 p.m.

    Sizing Guidelines for Sump,

    Sewage and Grinder PumpsThis session will discuss general and technical information on theselection and sizing of sump, sewage and grinder pumps in onsitetreatment systems. Other topics include: pump capacity require-ments; how flow is calculated and how it helps keep the force mainclean; total dynamic head of the installation; different componentsand why each element is important in the functionality of thesystem design; solids-handling requirements; basin selection; and

    advantages and disadvantages of a simplex versus a duplex system.There will be a discussion about sizing pumps, including exampleswith appropriate charts and tables.

    Deron Oberkorn/Zoeller CompanyDeron Oberkorn is the corporate product development manager forthe Zoeller Company. He supports six divisions worldwide in thisarea and oversees product line managers throughout. Zoeller Com-pany, headquartered in Louisville, Kentucky, designs, machines andassembles potable and wastewater products that are sold in over50 countries. Oberkorns background is in mechanical engineering.He also has an MBA and over 21 years of experience in the profes-sional plumbing industry.

    4:30 p.m. 5:30 p.m.

    SSPMA Ask the Experts Panel DiscussionDont miss out on the opportunity to talk to the experts during Edu-cation Day at the 2016 WWETT Show. Wrap up your day of learning

    by attending our panel discussion, where the days speakers will beavailable to answer your questions.

    All Speakers

    8 a.m. 9 a.m.

    Marketing to WomenThis session will discuss strategies for marketing to women. Often-

    times, a woman may be the person holding the key to everythingand anyone who passes beyond the threshold, and the key decisionmaker in service purchases. But do you know how to talk to her oreven where to find her? In this presentation, attendees will learnwhat she hears, where she hears it and the three key things theyshould know about her to get her attention.

    Robin Jones/Service Nation Inc.As the original vice president of programming of Radio Disney, theNo. 1 radio network for kids and families in the U.S., Robin Joneswas responsible for developing, maintaining and strategically plan-ning all aspects of programming for the network, including creative,

    execution and synergy within the Walt Disney Company. JoiningRadio Disney at the onset of the network in August 1996, Jonesrecruited and directed the national creative team that created a newradio brand that satisfied moms and tweens resulting in over $30million in revenue per year. Jones contributions included develop-ing, integrating and managing successful feature, promotional andaudio campaigns for national clients including Fortune 500 com-panies. Expanding her marketing and branding career into youngadult women, Jones joined Yea Networks with the legendary KiddKraddick in 2008. Distributed in over 60 markets across the U.S.,Kraddick was the No. 1 rated syndicated morning radio show in theU.S. (women 18-49). In 2010, Jones leapt into online distribution

    with the launch of GeoWhiz Universe LLC, a multimedia companydevoted to creating compelling mom-approved content for tweensthat introduced virtual travel and social philanthropy. JoiningService Nation Inc. in 2012, Jones was charged with growing thecompanys international customer base. To date, the company hasseen extraordinary growth with a 42 percent increase of the ServiceRoundtable brand and 178 percent growth of the Service NationAlliance brand.

    SSPMA

    Rooms 133-135

    Women in BusinessRooms 136-138

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    9:30 a.m. 10:30 a.m.

    Women of Wastewater:

    Building a Community of AlliesThis session will discuss how women can builda support network with each other within thewastewater industry. After last years Women inWastewater panel, it was clear that there was nostructured support specifically for the womenpioneers of the industry. This session aimsto connect women with each other across thecountry to build a powerful network of strategicpartnerships that can be mutually beneficial.Within this network, women can share bestpractices, listen and learn from each other, and

    connect in a meaningful way as they forge a pathin a male-dominated industry. This session willlook at using social media, e-newsletters, andelectronic forums to provide a regular meetingplace for women to help each other grow in thewastewater industry.

    Erin Hunt/Go Green Environmental Services LLCErin Hunt is CEO of Go Green EnvironmentalServices LLC, a wastewater and environmentalcompany operating on Long Island, New York.Hunt has worked for the family business for over12 years and seeks to continue to learn and growas the wastewater and water industries transformto better protect the future.

    11 a.m. Noon

    Women in Wastewater RoundtableThis session will discuss how a business cangain a competitive edge with the industrys bestuntapped resource: women in the wastewaterindustry. Whether your company is in the marketfor an executive or a technician, learn how in-

    dustry leaders are using women to enhance theirbusinesses profitability. Women continue to makestrides in the industry using their hard-earnedknowledge and unique blend of organizationaland emotional intelligence. This panel will show-case women who are succeeding in the industryand share wisdom and insight that will appeal towomen looking to advance and potential employ-ers looking to hire.

    Joyce Gresh/Cape Cod Biochemical CompanyJoyce Gresh is director of operations for CapeCod Biochemical Company of Pocasset, Massa-chusetts, and has been involved in the wastewaterindustry sine 1981. She has attended everyPumper Expo beginning in 1982, when she wasthe first woman to exhibit at the show. Gresh co-presented several seminars on customer serviceat the expo as well. She has also participated inseveral regional and state association shows.Gresh attended Fort Hays State University in herhometown of Hays, Kansas. She currently runsthe day-to-day operations of the company and isan important member to the Expo team.

    Lara Mottolo/Service Pumping & Drain Co.Lara Mottolo is the vice president of ServicePumping & Drain Co., Inc., in North Reading

    Massachusetts, one of the largest non-hazardousliquid wastewater companies in the state. Sheholds a bachelors in theatre from FordhamUniversity. She is a licensed Grade 3 Indus-trial Wastewater Treatment Plant Operator and alicensed Title V Inspector.

    Teresa Johnston/Flo Trend Systems Inc.Teresa Johnston is a regional sales manager forFlo Trend Systems, Inc. and brings over nineyears of experience in customer support, technicalassistance and sales in the wastewater industry.In her nine years at Flo Trend, she has made morethan $10 million in sales to customers worldwide.During this time, Johnston has helped launch fivenational ad campaigns. She specializes in indus-trial and municipal product applications for FloTrend and represents the company at industry-wide trade shows. She earned a bachelors inmarketing and management and a masters inbusiness administration from the University ofHouston-Clear Lake.

    Robin Jones/Service Nation Inc.As the original vice president of programming ofRadio Disney, the No. 1 radio network for kids andfamilies in the U.S., Robin Jones was responsiblefor developing, maintaining and strategically plan-ning all aspects of programming for the network,including creative, execution and synergy withinthe Walt Disney Company. Joining Radio Disneyat the onset of the network in August 1996, Jonesrecruited and directed the national creative teamthat created a new radio brand that satisfiedmoms and tweens resulting in over $30 million

    in revenue per year. Jones contributions includeddeveloping, integrating and managing successfulfeature, promotional and audio campaigns fornational clients including Fortune 500 companies.Expanding her marketing and branding career intoyoung adult women, Jones joined Yea Networkswith the legendary Kidd Kraddick in 2008. Distrib-uted in over 60 markets across the U.S., Kraddickwas the No. 1 rated syndicated morning radioshow in the U.S. (women 18-49). In 2010, Jonesleapt into online distribution with the launch ofGeoWhiz Universe LLC, a multimedia company

    devoted to creating compelling mom-approvedcontent for tweens that introduced virtual traveland social philanthropy. Joining Service NationInc. in 2012, Jones was charged with growing thecompanys international customer base. To date,the company has seen extraordinary growth witha 42 percent increase of the Service Roundtablebrand and 178 percent growth of the ServiceNation Alliance brand.

    NAWT Vac Truck TrainingWednesday Feb. 17 Rooms 109-1108 a.m. 5 p.m.

    This day-long session will discuss in detail the equipment on vacuum

    trucks and how to operate them. Pumping terms will be covered, as will

    safety principles, materials of ten encountered on the job, government

    regulations, and how to speak to customers. Rotary vane pumps, the

    most common type of pump, will be explained in detail. Other pump

    types discussed will include liquid ring, rotary lobe, diaphragm, and

    centrifugal. Various drive mechanisms will be covered (direct drive,

    belt drive and hydraulic drive) and how all the e quipment can be

    configured whether it is on a straight truck, semi, tow-behind trailer,

    or skid-mounted. Other tools that can make a techs job easier will be

    discussed. There will be tips on how to do the work: Locating tanks,

    properly accessing the tank to ensure a thorough cleaning, cleaning

    effluent filters, hose handling, unloading, and using each job as an op-

    portunity to educate homeowners about their systems.

    The session will end with a hands-on demonstration using anactual vacuum truck, a review and an exam.

    Bruce Foxhas been a certified trainer with the National Association

    of Wastewater Technicians since 2005. He is the general manager of

    Allstate Septic Systems in Bangor, Pennsylvania. His other industry

    affiliations include the Pennsylvania Septage Management Association,

    the Consortium of Institutes for Decentralized Wastewater Treatment,

    the Pennsylvania Association of Sewage Enforcement Officers,the Penn-

    sylvania Water Environment Association, and the Water Environment

    Federation. He has held various officer positions with these organiza-

    tions and serves on several of the groups education committees.

    Brought to you by:

    WEDNESDAY- February 17, 2016

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    W W E T T S H O W D A I L Y P R O G R A M

    1:30 p.m. 2:30 p.m.

    Marketing Basics: How to Effectively and Efficient-

    ly Grow Your Portable Sanitation SalesThis session will discuss a proven process and set of tools to ef-fectively and efficiently grow your sales. If you want to increase yoursales consistently over the next three years, then you will not want tomiss this educational opportunity to learn the tools and understandthe marketing basics.

    J. Kelly Newcomb/i.e.BrandJ. Kelly Newcomb has over 25 years of experience in marketing,branding and business consulting. He is currently principal/ownerof several companies including i.e.Brand, an internal/externalbranding company, along with Newcomb Consulting Group, an or-ganizational development firm specializing in helping family-ownedand privately held businesses reach their growth goals.

    3 p.m. 4 p.m.

    Trust How to Build it and Use it to Grow Your

    Portable Sanitation Business

    This session will discuss a set of tools to effectively and efficientlygrow your business through trust building. If you want to increaseyour sales consistently, then you will want to take advantage of thisopportunity to learn the tools and understand the basics of trustbuilding.

    J. Kelly Newcomb/i.e.Brand

    4:30 p.m. 5:30 p.m.

    Portable Sanitation Forum: Current and Future

    Critical Issues Affecting the Industry DiscussionThis session will provide participants an opportunity to weigh in onthe issues and the challenges of the day. There will be a survey thatall participants can be a part of, as well as open discussion relatedto critical issues portable sanitation operators face.

    J. Kelly Newcomb/i.e.Brand

    8 a.m. 9 a.m.

    How Much Should I Charge?This session will discuss how to budget, how to create a sellingprice, and how to tackle the underlying issues that can keep a busi-ness from making the money it deserves. Did you call your competi-tors, ask them how much they charge, then charge the same price?Or less? Its time to take a different approach. This session will showattendees a simple, no-fail formula for creating a selling price thatwill leave a business with exactly the amount of profit it is lookingfor. It will discuss getting buy-in from employees. If they dont buyit, neither will customers. It will cover how to reward good perform-ers without hurting the business bottom line, simple marketingstrategies for no complaints pricing, tips for turning bad news intogood news, and how to work toward someday retiring.

    Ellen Rohr/Zoom Drain and Sewer LLCEllen Rohr began her business-building education after gettinginvolved with her husbands plumbing company and learning whatit took to actually make money instead of simply watching it movethrough the company. She then started Bare Bones Biz, a venturecapital and consulting company, in 1995 to help people of allages turn their big ideas into successful businesses. She is also asuccessful franchisor, helping launch a plumbing franchise to 47locations and $40 million in sales in under two years. Rohr is cur-rently the president of Zoom Drain and Sewer, LLC, a new franchisecompany that launched in 2014. She has appeared on televisionover 50 times sharing business tips. She is also a columnist forHuffington Post, PHC News, and a contributor to many businessjournals and trade magazines, as well as the author of four business

    basics books.

    9:30 a.m. 10:30 a.m.

    Business Game Changers: Top 5 Secret Strategies

    for Massive Growth in Your Service BusinessThis session will discuss top strategies for growing a servicebusiness: Breaking the myths about sales and why others have beenlying about what to do to improve; why your marketing is poor andhow to do it like the largest companies on the planet; how to createa thriving culture that has your employees not wanting to go home;how to hire endless A players with ease; and the secret weapon

    behind having it all in wealth, freedom and market domination.

    Mike Agugliaro/CEO WarriorAs the co-owner of New Jerseys largest home services company,Gold Medal Service, Mike Agugliaro has played a key role inbuilding the business success. In the last 10 years, his business-growing acumen took the company from a business making lessthan $1 million a year to one making more than $20 million a year.Drawing on two decades of business experience growing hisown business at a meteoric pace or aggressively transforming otherbusinesses he brings a fresh energy and tell-it-like-it-is style tohis presentations. He is also the author of The Secrets Of Business

    Mastery, a hands-on guide for service businesses that want theperfect fast-track path to growth.

    11 a.m. Noon

    The Un-Business Plan Making Your Business Less

    Complicated But More ProfitableThis session will discuss how to both simplify and amplify yourbusiness. Make more money, have more time and feel more ener-gized. It starts with thinking about a plan. The problem with thinkingis that it doesnt look like you are doing anything. However, if youdont plan, you may be planned for by your employees, family,

    customers and vendors. This presentation will show you how tobuild your un-business plan step by step starting with answering thequestions of: What do you want your business to be? How will youknow when you have made it? It will cover building your team anddetermining whom does what; the bare bones basics for building abudget, keeping score and bringing in the bucks; how to best createa sales-focused culture; surefire systems for doing things right thefirst time, every time; and how to make sure you stay on the righttrack and keep everyone involved on the same page. Its not a matterof doing more. Impose a little discipline just enough to free upyour time and energy, and live your perfect life.

    Ellen Rohr/Zoom Drain and Sewer LLC

    1:30 p.m. 2:30 p.m.

    How to Use Superior Customer Service

    to Increase SalesThis session will discuss customer service a sometimes forgot-ten art but essential to support a sales plan and grow a business.This presentation will cover the essentials of providing superiorcustomer service, as well as how to use that service to increasesales. The topic of increasing sales with customer service willinclude discussion of relationship building, making your customerNo. 1, and using your CSRs for add-on sales.

    Michelle Hogan/One BiotechnologyMichelle Hogan is the national sales director for One Biotechnol-

    ogy. She has a passion for helping others grow their business. Shebrings 16 years of contracting experience, extensive product knowl-edge and a unique perspective to helping members increase theiraverage ticket, grow their incomes and increase their profits. Priorto coming to One Biotechnology, she worked for Direct Energy. Inaddition, she has owned multiple businesses including restaurants,a hotel, a conference center, and a construction company. She hasa bachelors in finance from the University of Illinois and is workingon completing her MBA.

    3 p.m. 4 p.m.

    Reward the Right Stuff: Finding, Training and

    Keeping Great Team MembersThis session will discuss how businesses can reward those whogo above and beyond at the company without significantly hurtingprofits. It will cover how to find the right people, how to create amagnetic work culture, and how to hold your team accountable anddrive performance that moves you in the direction of your goalsat the same time. Want to write bonus checks with a smile? Quitrewarding the wrong behaviors at your company. Learn a simplesystem for rewarding right stuff performance. Learn how to createa clear ladder of opportunity. Help your team improve their skillsand move up the ladder. Learn how to create a situation where you

    win, your customers win, and your team wins.

    Ellen Rohr/Zoom Drain and Sewer LLC

    4:30 p.m. 5:30 p.m.

    Is Your Business Prepared for a Crisis?This session will discuss the various types of crises a service busi-ness will face and how owners and management can better preparethemselves for a graceful recovery. Even the most sound servicebusiness is susceptible to a crisis. Whether its a damaging review,poor employee behavior, or an uncontrollable disaster, a crisiscan only be straightened out if management is properly prepared.Pre-planning is the key to minimizing damage to your business, itsfinancial stability, its reputation and its standing in your community.

    Heather Ripley/Ripley Public RelationsAs the owner and founder of Ripley PR, a national PR agency thatspecializes in trades, Heather Ripley has helped numerous servicebusinesses through varying crisis situations. She has demonstratedconsistent, significant business growth for her clients at Ripley PRby capitalizing on her experience working with one of the largesthome service companies in the country: Clockwork Home Services,franchisor of One Hour Heating & Air, Benjamin Franklin Plumbing

    and Mister Sparky. Ripleys key successes include securing nationalcoverage for clients in media outlets such as The Wall Street Jour-nal, MSNBC, FOX News, Entrepreneur, Franchise Times, and othernational publications and media sites. She is a regular contributor toEntrepreneur magazine and recently joined IPREX, an internationalnetwork of some of the most successful communications agenciesin the world.

    Portable Sanitation

    Rooms 136-138

    Business StrategiesRooms 140-142

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    8 a.m. 9 a.m.

    Positioning Yourself for Promotion

    and Succession PlanningThis session will discuss how to position yourself for promotionand how to fill your previous role once you do receive that promo-tion. Most people are under the impression that if they work hardthey will eventually be promoted, or feel that they have to leavetheir current organization to obtain a promotion. The truth is thatthere are specific things that can be done to position yourself forrecognition and promotion within your company. The other side ofthe same coin is filling in behind when you are promoted. If you arepromoted, you very likely will be managing the person that will fillyour past position and you will want them to be a star on your team.These things are true whether you are the owner of a company or aworker on the bottom rung at a large municipality.

    Mark Hill/Michael Baker Corp.Mark Hill is a registered civil engineer in the state of California. Heholds a Grade 4 Collections System Management Certification. Heserves as a senior project manager with Michael Baker Corp. wherehe has led the pipeline assessment group, managing buried infra-

    structure, for the past 16 years. This group has been responsiblefor the inspection and assessment of over 2,500 miles of pipelineutilizing civil engineering, GIS, databases, and a host of data andvideo management software.

    9:30 a.m. 10:30 a.m.

    Step Up Your Game! Taking Current CCTV

    Inspection Technology to the Next LevelThis session will discuss how to take advantage of emerging tech-nologies in CCTV inspection. New technology has brought us greatinnovations over the past few years. However, standard pipelineinspection equipment is still the most widely used technology inthe industry today. In fact, over 80 percent of the CCTV inspectionunits in the United States still use analog cameras with 720-by-480resolutions. Staying relevant with emerging technologies requiresa greater commitment from the CCTV inspection operator. Thispresentation will look at the pipeline inspection process from thebottom up. It will begin on a very basic level and then proceed intoapproaches and techniques that will be helpful, even for the veteranoperator. The goal is to help prepare inspections crews to meet andexceed the demands of the pipeline assessment industry.

    Jim Aanderud/Innerline EngineeringJim Aanderud has many years of field experience as a CCTV pipe-line inspection operator and is very familiar with todays technology.He joined Innerline Engineering in 1999 as operations manager andis now president and owner of the company. Aanderud has builtInnerline Engineering into a successful business with an excellentreputation in the industry. He is regularly published in trade maga-zines relating to the pipeline inspection and cleaning industry. He

    has been associated with CWEA and SSCSC since 1999.

    11 a.m. Noon

    Trailer Jetting Getting the Most

    Out of Your EquipmentThis session will discuss the actual process of cleaning instead offocusing only on equipment operation. Trailer jetters are one of themost common tools used in the pipeline cleaning industry. From theone-man plumbing shop to the large municipality, we see them ev-erywhere. The problem is that most of the available training focuseson the operation of the equipment rather than on proper techniquesfor cleaning the pipe. This presentation will look at the vast amountof tools and nozzles available and discuss the effective use of theequipment. The goal is to provide a solid knowledge of cleaningtechniques and procedures for operators of trailer jetters.

    Duane Johnson/Affordable Pipeline ServicesDuane Johnson, vice president of Affordable Pipeline Services,has over 20 years of experience in the construction and pipelineindustries both in the field and office environments. He has trainednumerous CCTV and cleaning crews and is an active member ofthe California Water Environment Association (CWEA), SouthernSection Collections Systems Committee. He currently holds a Grade3 Collections System Maintenance Certification from the CWEA.Johnson is a regular speaker on CCTV inspection and pipelinecleaning topics.

    SSCSC

    Rooms 231-233

    Eastern U.S. Customers

    Tel: (289) 881-0120Toll Free: 1-800-463-9572

    www.ipexamerica.com | [email protected]

    Western U.S. Customers

    Tel: (303) 373-1918Toll Free: 1-800-461-5307

    Gravity Grease Interceptor

    Liquid Capacity: 1500 Gallon

    Material:Concrete

    Grease Capacity: 1050 lbs*Weight:11,220 lbs

    Efficiency: Unknown

    Longevity: 10-12 Years*Based on 25%

    maintenance rule

    Approx.

    75GPM&

    100GPM

    Models

    Available!

    Endura XL Grease InterceptorLiquid Capacity:256 Gallon

    Material:Engineered Thermoplastic

    Defined Grease Capacity:1056 lbsWeight: 283 lbs

    Efficiency:>98% to max. capacity

    Longevity: Life of System

    Ask about our completeline of Endura Grease

    Interceptors at Booth 1220

    WhenmorethanSIZE

    matters

    Grease Interceptor

    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

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    1:30 p.m. 2:30 p.m.

    Vacuuming: the Other Half of the Combination Unit

    This session will discuss the vacuuming aspect of a combinationunit. The two major components of a combination unit are jettingand vacuuming. Most training for pipeline cleaning focuses on thejetting component of the cleaning process, but the removal of debrisoften can be the most time-consuming part of the cleaning job.Being an effective pipeline cleaning operator requires not only themastery of jetting but also of vacuuming. These two componentsmust be learned thoroughly in order to use the combination truck tothe full extent. This presentation will primarily concentrate on vacu-uming, from tubes to the complete vacuum system. Understandinghow the vacuum system functions is vital to the effective use of theequipment. The knowledge gained in this presentation will help

    attendees become better pipeline cleaning operators.Rick Lewis/wastewater collections consultantRick Lewis started out as a manufacturer representative after retiringfrom the United States Marine Corps. He now has over 23 years ofexperience in the wastewater collections field. He has given numer-ous presentations at conferences and state workshops on a rangeof subjects including collections, stormwater, and OSHA safety. Heconsults with contractors and cities with wastewater collectionsequipment and its use in day-to-day operations.

    3 p.m. 4 p.m.

    Sewer System Maintenance Challenges and SolutionsThis session will discuss a variety of cleaning challenges andmethods that can be used to complete them successfully, as wellas demonstrate how to minimize our impact on the community andthe environment. It will look at a variety of approaches that can haveimmediate impact on staff production. In addition, it will discuss theimportance of accurate CCTV data as well as the value of GIS map-ping in the cleaning process. It will analyze the decisions that needto be made in order to implement an effective cleaning program,from the selection of a combination unit to the selection of a nozzle.Whether you are an experienced collections system operator or new

    on the job, this presentation is for you.

    Chris Lopez/Municipal Collection SystemConsultingChris Lopezs collections career spans over 25 years. He hasdeveloped his collections system operator career in municipalservice as well as the private industry sector. Lopez has obtained hisCollections System Maintenance Technologist Grade Four Certifica-tion, Mechanical Technologist Grade Two, as well as potable waterdistribution and treatment certifications. Most recently, Lopez earneda Water Technology Certificate from Mount San Jacinto College. Heis the president/CEO of Municipal Collection System Consulting.

    4:30 p.m. 5:30 p.m.

    SSCSC Ask the Experts Panel DiscussionDont miss out on the opportunity to talk to the experts during Edu-cation Day at the 2016 WWETT Show. Wrap up your day of learningby attending our panel discussion, where the days speakers will beavailable to answer your questions.

    All Speakers

    8 a.m. 9 a.m.

    Basics of Septic System

    Control PanelsThis session will discuss typical onsite applications requiring con-trol panels. Basic panels for simplex and duplex demand and timeddosing applications will be discussed. Panel theory of operation willbe explained. Explanations will be given on all the components usedin the control panel. Basic level technologies and troubleshooting,including float switches and submersible pressure transducers willbe covered in detail.

    Tom Cianci/controls engineerTom Cianci has a manufacturing engineering technology degreefrom Minnesota State Community and Technical College and hasan operations management degree from Minnesota State University,Moorhead, with an emphasis on technology, project managementand lean manufacturing. He has 10 years of experience with controlsdesign and troubleshooting. During the past three years, he hasbeen employed as a controls engineer with a focus on application,design and UL compliance.

    9:30 a.m. 10:30 a.m.Using Septic Control Panels to

    Troubleshoot SystemsThis session will discuss the technologies within panels to helpdiagnose problems in onsite panel applications. Both circuit boardand PLC type panels will be discussed. Basic troubleshooting witha digital multimeter will be taught to check the operation of floatswitches pumps and panel equipment.

    Tom Cianci/controls engineerTom Cianci has a manufacturing engineering technology degree

    from Minnesota State Community and Technical College and hasan operations management degree from Minnesota State University,Moorhead, with an emphasis on technology, project managementand lean manufacturing. He has 10 years of experience with controlsdesign and troubleshooting. During the past three years, he hasbeen employed as a controls engineer with a focus on application,design and UL compliance.

    11 a.m. Noon

    Inspecting Concrete Sewage TanksThis session will discuss how to properly inspect a precast concretestructure. An effective decentralized wastewater treatment systemdepends on many factors. The quality and effectiveness of the tank,pump chambers, aeration chambers and distribution boxes are keyto the long-term performance of that system. And precast concretestructures must be manufactured to be strong, durable, watertight,and to the applicable project specifications. What are the things tolook for when the structures arrive to the site or when maintenanceis performed? This presentation will discuss inspection best prac-tices to ensure the owner is getting what they ordered.

    Claude Goguen/National Precast Concrete AssociationClaude Goguen has more than 20 years of experience in the precast

    concrete and construction industry. He holds degrees in civilengineering and is a licensed P.E. in Indiana and a licensed P.E. inCanada. He is also a LEED accredited professional. Prior to his rolein technical services with the National Precast Concrete Association,Goguen was an operations manager at a precast concrete manu-facturing plant. He has been involved with the decentralized onsitewastewater industry since starting with the association in 2008.

    1:30 p.m. 2:30 p.m.

    An Exercise in Septic System Troubleshooting

    This session will discuss and define what troubleshooting is andhow to systematically review systems to determine the root of theproblem. It will discuss why using a systematic approach is the bestanswer for effective troubleshooting. Understanding the tools both physical and mental that everyone should have to completean analysis of a system and learning to think outside the box will beexplored. Case studies will be utilized to show how to uncover whatthe real issue is with problem systems.

    Bob Wright/Alles Taylor & DukeBob Wright is an OWTS trainer for the National Association ofWastewater Technicians (NAWT), working for a private engineering

    firm, Alles Taylor & Duke, LLC, in Colorado. Originally from Califor-nia, his family moved to Alaska in 1962, where he attended publicschool and college, earning a degree in biology in 1980. After work-ing as a draftsman in an Anchorage engineering firm for a few years,he went back to school to become a civil engineer and earned hisP.E. license in 1990. Wright began working with onsite wastewatertreatment systems (OWTS) in Alaska in 1979, and has progressivelysought formal training and education in OWTS, starting with classesin Washington at the Onsite Wastewater Training Center in Puyal-lup, as well as conferences, seminars and publications whereverthey were available. He works to apply sound OWTS design andconstruction principles to the systems he designs, and shares

    those principles and his experience in his classes. In 2009, withKim Seipp of High Plains Sanitation Service, he helped ColoradoProfessionals in Onsite Wastewater bring NAWT training classes toColorado. He assisted in the creation of the NAWT designer course.

    Kim Seipp/High Plains Sanitation ServiceKim Seipp is the educational coordinator for Colorado Professionalsin Onsite Wastewater (CPOW) as well as an OWTS trainer for bothCPOW and the National Association of Wastewater Technicians(NAWT). She and her husband, Jeff, own and operate a septic tankcleaning and inspection service in Strasburg, Colorado. As shebecame more involved with the septic business, she saw a need fora more formalized training program for practitioners in the industryand became involved with CPOW to help initiate this. In 2009 sheobtained her Inspector Certification and then she and Bob Wrightworked with CPOW to bring NAWT training courses to Colorado.

    3 p.m. 4 p.m.

    The Basics of Inspecting Drip SystemsThis session will discuss the basics of inspecting drip systems.Over the last decade, drip systems have become much morecommon in some areas of the country. This presentation will takeattendees through the first steps in inspecting and evaluating these

    system for proper operation.

    Frank Parker/Parker Wastewater ConsultingFrank Parker has been working in the industry for 32 years. Startingwith service, repair and troubleshooting, and carrying through toinstallation, design, inspection and evaluating higher technologysystems, he has had the opportunity to see many facets of the onsiteindustry. His main focus currently, and for the last 15 years, hasbeen in the real estate sale/inspection arena. Serving the southeast-ern region of Pennsylvania, and staying involved in the Pennsylva-nia Septage Management Association Inspection Training Program,also provides Parker a rich environment for seeing a vast array ofseptic system configurations and circumstances. This portion of thecountry has a relatively well developed inspection program, and aprocess that has become fairly standard for inspectors, real estateagents, and consumers.

    NAWT

    Rooms 234-236

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    4:30 p.m. 5:30 p.m.

    NAWT Ask the Experts

    Panel DiscussionDont miss out on the opportunity to talk to theexperts during Education Day at the 2016 WWETTShow. Wrap up your day of learning by attendingour panel discussion, where the days speakers willbe available to answer your questions.

    All Speakers

    8 a.m. 9 a.m.

    Pre-Engineered Shoring Systems for

    Cross-Trench Utility ChallengesThis session will discuss the many pre-engineeredshoring systems that can be utilized when a worksite is full of crossing utilities. There is very littleroom for error as municipalities and excava-tion contractors need to rehabilitate or upgradeinfrastructure, but must first locate, identify, mark,and properly shore around existing undergroundutilities. This session will detail pre-engineeredshoring systems such as Shore-Trak SheetingGuide Frames, Slide Rail System Panel Guides,and Quicksheet Guideframes that are specificallydesigned for contractors and municipalities facedwith the challenge of multiple crossing utilities intheir excavation projects.

    Mike Ross/Efficiency Production Inc.Mike Ross has worked in the public utility

    construction industry for more than 25 yearsserving in many job positions from laborer tosuperintendent and project manager. He has beena shoring specialist with Efficiency ProductionInc. since 2005 where his duties include providingshoring solutions to underground contractors andmunicipalities. A founding member of the SpecialOperations Shoring Division of Efficiency Produc-tion Inc., he has worked on many complicated andhigh-profile shoring projects in North America.

    9:30 a.m. 10:30 a.m.

    Excavation SafetyThis session will discuss safety for the operatorwho uses backhoes, mini-excavators, vacuumexcavation and alternative excavation methods.Topics within this class cover motivation forcompliance, soil analysis, definition of a com-petent person, and the current OSHA Excava-tion Standard, as well as safety checklists andmanufacturers tabulated data. Attendees will learnto identify existing and predictable hazards on ajob site, including risks outside of an excavationcave-in. The class will also cover proper use andinstallation of protective systems. Safety solutionsinclude options for shields, benching, slopingand shoring. The session will clarify certain OSHAterms, allowing workers to speak the language ofOSHA. A copy of the OSHA Excavation Standardwill also be available to attendees.

    Gary Hooks/Safety Corporation of AmericaGary Hooks has been continuously involved in thetrench shoring industry for over 20 years. He isa graduate of Safety Products Engineers GroupsTrain the Trainer as well as the 120 Hour Com-prehensive Trenching and Shoring course. Hooksalso completes the OSHA CPT Training Course.He has taught over 600 competent person trainingclasses to over 10,000 people during his career.

    11 a.m. Noon

    OSHA Confined Space, Air Monitoring

    and Fall Protection ExplainedThis session will discuss confined space, airmonitoring and fall protection regulations witha different and unique high-level overview. Thepresentation will untangle the multitude of regula-tions regarding these topics and bring it downto a practical and understandable approach and,most importantly, an approach that can actually beimplemented in the field. It will also touch on thedifferences related to general industry, construc-tion, agriculture and maritime regulations andwhich one impacts you in the field.

    Chris Cira/MTech CompanyChris Cira has served as managing partner andpresident of MTech since 2007. MTech providessewer, safety and street cleaning equipment andtraining and consulting throughout Ohio andMichigan. Prior to joining MTech, Cira spent over20 years as an executive in a variety of safetymarkets, as well five years in public accounting. Hehas a bachelors degree from Ohio State University.

    IndustrySafetyRooms 237-239

    WEDNESDAY- February 17, 2016

    W W E T T S H O W D A I L Y P R O G R A M

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    1:30 p.m. - 2:30 p.m.

    Proper Industrial Truck Maintenance Can More

    Than Pay for Itself in Productivity and SafetyThis session will discuss how putting some money into propermaintenance can pay off down the line. Many people considermaintenance costs to be a major drag on their bottom line. Theyavoid pre-operational inspections and preventive maintenance atall costs. That is penny wise and pound foolish thinking. Keeping avacuum/air mover in peak shape not only is a good visual for yourcustomer, but it can pay major dividends in increased productivityand personnel safety. Cycle time reduction, efficient loading, andsafe operations with flammable and combustible materials are allbenefits derived from a properly maintained unit. Come see how thatpenny spent can wind up putting major dollars in your pocket.

    Gary Toothe/FS SolutionsGary Toothe, training manager for FS Solutions, is a board certifiedenvironmental, safety, and health trainer through the Board of Certi-fied Safety Professionals (BCSP). He holds a bachelors degree fromthe University of Georgia and a Premier Certificate in OccupationalSafety and Health from the Georgia Institute of Technology. Toothe

    is a WJTA-IMCA member and sits on the WJTA-IMCA SafetyCommittee. He received the 2009 WJTA-IMCA Safety Award. He isa member of the National Safety Council, the National Center forConstruction Education and Research, and Project Safe Georgia. Hehas been in the industrial contracting field for over 31 years, withthe last 15 plus years in safety and training. Toothe is an OSHA Au-thorized Outreach Trainer in both construction and general industryand an NCCER instructor. He has developed numerous trainingprograms and has been a featured presenter at safety conferencesworldwide. He began his career as a rookie technician working hisway up to foreman in the field before moving into management,where he developed innovative plans for shutdown management,

    planning and execution in nuclear, paper and pulp, plastics manu-facturing, shipyard services, and many others.

    3 p.m. - 4 p.m.

    Air Conveyance Through an

    Industrial Vacuum TruckThis session will discuss what air is, how it flows through anindustrial vacuums system, how material is filtered, and howmaterial is conveyed. This presentation will focus on understandingthe why and how material is conveyed, how the material is filteredthroughout a vacuum truck, different material particle sizes, and how

    to increase vertical conveyance of material.

    Thomas J. Feltman/Vactor ManufacturingThomas J. Feltman is the engineering manager at Vactor Manufac-turing. He is a registered professional engineer with over 26 years ofexperience in design engineering with mobile industrial equipmentmanufacturers and 10 years in vacuum truck design. He holds abachelors in mechanical engineering from the University of NorthDakota and an MBA from the University of Kentucky.

    Dan Strauser/Federal SignalDan Strauser is the technical development manager of research and

    development for Federal Signals Environmental Solutions Group.He has over 45 years of industrial vacuuming experience and holdsseveral filtration and air conveyance patents.

    4:30 p.m. - 5:30 p.m.

    Vacuum Excavation Applications

    and OpportunitiesThis session will discuss the different applications/opportunitiesthat exist with vacuum excavation products. As demand for safe ex-cavation escalates, many new applications and challenges are beingpresented. This presentation will cover the different techniques usedsuch as air versus water to cut the ground in different applications.The methods used vary based on geography, application and more.This session will provide a working understanding of the optionsavailable to discuss with your customers.

    Steve Shafer/Jack Doheny Companies Inc.Steve Shafer is vice president of sales for Jack Doheny CompaniesInc. He has over 15 years of experience in sales and businessdevelopment directly related to vacuum excavation.

    8 a.m. 9 a.m.

    Introduction to SoilsThis session will discuss how to go about considering the septic

    tank, any advanced treatment processes and the soil characteristicswhen designing a system. Wastewater treatment processes includephysical, chemical, and biological, and the same processes are usedfor both municipal and onsite treatment. The differences betweenthem are primarily in the equipment used and energy inputs. Onsitesystems are primarily passive, requiring little or simple mechani-cal components and much lower energy needs than municipaltreatment facilities. Therefore, the designer must understand whichprocess will be most appropriate for a given wastewater and the soilcharacteristics of the treatment site. The septic tank, any advancedtreatment process, and the soil characteristics must be consideredtogether and adjusted appropriately to design a system that can

    meet the performance goals effectively.

    Sara Heger/University of MinnesotaDr. Sara Heger is an engineer, researcher and instructor in theOnsite Sewage Treatment Program in the Water Resources Centerat the University of Minnesota. Since 1998, she has been providingeducation and technical assistance to homeowners, small communi-ties, onsite professionals and local units of government regardingonsite wastewater treatment. She coordinates the research programat the university and is currently serving as the principle investigatoron grants to create online owners guides and evaluate rest stopsserved by septic systems. She presents at many local and national

    training events regarding the design, installation and managementof septic systems and related research. She is education chair of theMinnesota Onsite Wastewater Association (MOWA) and the NationalOnsite Wastewater Recycling Association (NOWRA). She serves onthe NSF International Committee on Wastewater Treatment Systems.She is also the chair of the Minnesota State Advisory Committeeon Decentralized Systems. She has a bachelors in biosystems andagricultural engineering and a Ph.D. in water resource science.

    9:30 a.m. 10:30 a.m.

    Onsite Septic System Loading Rates and Site Layout

    This session will discuss loading rates and the ways in which theyvary across the country. Most are prescribed by local regulationsbut generally are similar to traditional national guidance standards.Several references for guidance will be compared for consistencyfor both interface loading rates and area loading rates. Site and soilevaluations that are necessary for understanding site-specific rateswill be reviewed.

    Tom Ashton/American Manufacturing Co. Inc.Tom Ashton is a registered environmental health specialist, licensedprofessional soil scientist, licensed alternative onsite evaluator,and licensed alternative onsite system operator. He has worked

    for over 20 years with American Manufacturing Co. Inc. (AMC) ofElkwood, Virginia, as onsite system specialist, designer and marketdevelopment manager. In that position he has advocated the soiltreatment component and promoted the application of