2016 annual report · pdf file2016 annual report our promise to our community ... edward t....
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Our VisionTo be the Best Community Healthcare System in New England
Our MissionTo improve the health of the Rutland Region and
surrounding communities by providing appropriate, superior,
integrated, preventative, diagnostic and therapeutic health
services in a caring environment through the strength of
our people, technology and relationships.
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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To Our Community…As our nation’s healthcare system rapidly changes and confronts new challenges, Rutland Regional Medical Center continues its commitment to improving the health of our community.
As a hospital so closely connected to our community, we have the responsibility to create opportunities that inspire our neighbors to engage in actions that promote good health at all stages of life.
When health issues arise and people need our care, we are dedicated to treating illness and injury with the highest levels of clinically excellent care delivered with compassion and respect.
This past year, we remained firm to our commitment of service excellence. At its core, service excellence is our work that ensures that our patients know that we care and that we have confidence that we are providing the best quality healthcare. We continue to invest in clinical talent, empowering our physicians to explore new care models and expand our service areas and clinical offerings.
In the pages ahead, you’ll find a picture of a strong and vibrant hospital embracing the future and deeply entwined with the communities we serve. We have a great story to tell. This commitment to quality and improving patient care is what drives and motivates us.
We are deeply grateful to our local partners and generous donors, as our success – and the health of our community – depends on these strong and philanthropic relationships. Together, we make a difference in the lives of those we serve. We look to the future with strength and confidence, building on the past to create a stronger and healthier future for Rutland.
Thomas W. Huebner, President Rutland Regional Health Services and
Rutland Regional Medical Center
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Raising the Bar
Award-winning Healthcare Right Here at HomeTo earn national recognition, hospitals must show ongoing evidence of clinical excellence. Rutland Regional Medical Center strives to meet this challenge. Efforts to continually evaluate and improve the quality of the care we provide have consistently placed us among the best healthcare providers in our region and in the nation.
HealthgradesFor a third year in a row Rutland Regional received the top 10% in the nation for Patient Safety from Healthgrades, the leading online resource helping consumers make informed decisions. Healthgrades also honored Rutland Regional with the 2015 Outstanding Patient Experience Award™ and was identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay. Healthgrades also named Rutland Regional as “high performing” designations for its clinical performance in Pacemaker Procedures, Prostate Surgery and Total Knee Replacement.
U.S. News & World Report Rutland Regional has been named among the nation’s best hospitals in the U.S. News & World Report Best Hospitals for Common Care. Rutland Regional was rated as High Performing in chronic obstructive pulmonary disease (COPD), heart failure, hip and knee replacement. The ratings evaluate more than 4,500 hospitals nationwide on common inpatient procedures and conditions.
Magnet® RedesignationIn 2015 Rutland Regional was re-designated for a second time as a Magnet hospital, a recognition bestowed by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. Fewer than twenty percent of healthcare organizations in the U.S. have achieved Magnet status, placing Rutland Regional in the exclusive company of some of the most elite health systems and hospitals in the nation.
Engaging Members of the Community In offering new treatments and defining best care practices, we understand that each patient’s needs are highly personal and, in many ways, unique. We strive to provide the best care to the individual – and to engage patients in choices about their care and health. In 2015, we established the Patient & Family Advisory Council as a way for individuals to work with clinicians and hospital staff as partners to improve the quality and safety of hospital care.
Investing In and Expanding Our Care TeamThe excellent care we provide at Rutland Regional is delivered by talented clinicians working across a variety of disciplines in our hospital and in clinics throughout the community. We place a strong focus on building and expanding our clinical offerings based on the needs of our community. New clinics offered in 2015 include Marble Valley Urology, Marble Valley Eye Care and Rutland Regional Neurology Center.
Promoting Healthy Lifestyles: Get Fit RutlandWe remain focused on preserving health and continue to support healthy initiatives that reinforce Rutland Regional as a center of health, and are proud to spread the word about efforts that are succeeding. Over 250 runners and walkers joined us in our first ever 5k to support community health initiatives.
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Our Leaders
Business Leaders, Community Members & Our EmployeesMedical Executive Committee
Roshan Siva, MD President
Stanley M. Shapiro, MD Vice President
Mark C. Stickney, MD Secretary/Treasurer
Bradley A. Berryhill, MD Chair, Affiliate Medical Staff Committee
Scott J. Graham, MD Chair, Department of Medicine
Matthew A. Conway, MD Chair, Department of Surgery
Todd D. Gregory, MD Member at Large, Department of Medicine
Timothy A. Daly, MD Member at Large, Department of Surgery
Invited
Carol Egan, MSN, MSA, RN, NE-BC VP/Chief Nursing Officer
Thomas W. Huebner RRHS/RRMC President/CEO
Michael R. Dick, DMD, PC RRHS/RRMC Chair
Melbourne D. Boynton, MD Chief Medical Director
Section Chiefs
Anesthesiology – Timothy A. Daly, MD
Cardiology – Stanley M. Shapiro, MD
Diagnostic Imaging – Roshan Siva, MD
Emergency Medicine – Scott J. Graham, MD
General Surgery – Matthew A. Conway, MD
Laboratory Medicine & Pathology – William R. Wiseman, DO
Medicine – Rick Hildebrant, MD
Obstetrics and Gynecology – Mary M. Beerworth, MD
Orthopaedics – Eric J. Marsh, MD
Pediatrics – Richard C. Baker, MD
Psychiatry – William G. Frankle, MD
Leadership Council
Thomas W. Huebner President/CEO
Melbourne D. Boynton, MD Chief Medical Director
Carol Egan, MSN, MSA, RN, NE-BC VP/Chief Nursing Officer
Scott J. Graham, MD Chief Medical Information Officer
Mary T. Nemeth VP, Corporate Support Services
Edward T. Ogorzalek VP, Fiscal Services/Chief Financial Officer
Barbara Robinson VP, Clinical Services
Brian Kerns VP, Human Resources
Domenic M. Serino Executive Director,
Rutland Health Foundation
2014–2015 RRHS/RRMC Board of Directors
Michael Dick, DMD, PC RRHS/RRMC Chair
John Casella RRHS/RRMC Vice Chair
Mike Solimano RRHS/RRMC Secretary
Jessica Anderson
John R. Butterly, MD
Ron J. Cioffi
Mark K. Foley
Todd D. Gregory, MD
Larry Jensen
Cort Jones
Michael Kenosh, MD
Joseph Kraus
Stephen Leffler, MD
Richard Lloyd
TJ Sabotka
Stanley M. Shapiro, MD
Roshan Siva, MD
Megan Smith
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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2015 Service AwardsForty-Five Years of Service
Maryann McDonough Cardiac Rehab
Forty Years of ServiceIrene Dazzi Health InformationNicole Duhamel Nursing ExcellenceCheryl Hackett HematologyChristine Houston UltrasoundMarsha Jones Patient AccountingMaureen Paradee Digestive ServicesJean Raiche Medical Oncology UnitShirley Robinson Emergency Department
Thirty-Five Years of ServiceRosalena Andrus Central Sterile ProcessingSarah Baker Blood BankMarie Banin Psychiatric Intensive CareValerie Cain Rehabilitation SupportMartha Christmas PhysiatryDarlene Coutermarsh Health InformationMary Denardo Post Anesthesia Care UnitLoreen Eddy Breast Care ProgramJoyce Fortier Psychiatric Services IP UnitIrene Goebel Medical Oncology UnitDonna Hammond Medical Oncology UnitDebra Hawkins Human ResourcesAgnes Marro Intensive Care UnitJoan Mead Surgical Care UnitSusan Newth Post Anesthesia Care UnitCindy Peters Ambulatory Care UnitSandra Russell Food ServiceMarjorie Sabourin Case ManagementLisa Schauwecker Surgical Care UnitMary Shomo Physical TherapyAnn Thayer Rehabilitation SupportBetty Thomas Food ServiceSusan Wallett Physical Therapy
Thirty Years of ServiceHenry Dimuzio Emergency ProvidersTeresa Fusco Resource Staff PoolFroukje Moorby Medical Oncology UnitCharmaine Summers Cytology
Twenty-Five Years of ServiceEmilia Abrahamovich Foley Cancer CenterJohnnie-Lee Bagnall Medical Staff ServicesMelissa Bartlett Marble Valley Eye CareDenise Beebe Rutland Heart CenterLeah Denton Cardiopulmonary AdministrationDiane Doperak HousekeepingDavid Dransfield PharmacySusan Fowler PhlebotomyMargaret Fredette Intensive Care UnitJean Gregorio Rehabilitation SupportAnn Grubman Central SchedulingDaniel Heleba Operation of Plant
Janet Horner Diagnostic Imaging Nursing ServiceLisa Keith-Reed Labor & DeliveryMelanie Mace RegistrationAlberto Mangundayao HousekeepingElizabeth Morton RegistrationJean Phelps Rutland Endocrinology CenterSherry Ravlin ITWorksSteven Stein Emergency ProvidersWanda Stiles LaundryJanet Tate Emergency Department
Twenty Years of ServiceLulu Anderson Labor & DeliveryRebecca Banco Physician RecruitmentLisa Barker FinanceRobert Berrick Emergency ProvidersCrystal Eugair Rutland Endocrinology CenterMarguerite Francescani Diagnostic Imaging Nursing ServiceJohn Furneaux ITWorksFrederick Garrow Medical Oncology UnitBaxter Holland Medical Staff ServicesAlana Kennedy FinanceHarvey Reich Cardiopulmonary IntensivistScott Richards Training and EducationSusan Senecal FinanceRichard Trono Occupational Health
Fifteen Years of ServiceMary Berger Rutland General SurgeryKaren Beyette Operating RoomHeidi Bird HistologyMary Brothers Foley Cancer CenterVirginia Campbell Food ServiceJaime Castle ChemistryDawn Childs Foley Cancer CenterBonnie Chmielewski FinanceChristine Decker Food ServiceDonna Duprey Nursing ExcellenceSteven Edgerton Operating RoomShirl Foster HousekeepingHolly Fox Foley Cancer CenterKeith Gaskins Surgical Care UnitGiuliana Hodulik Ambulatory Care UnitMaria Houston Psychiatric Services IP UnitKatherine Josselyn RegistrationGretchen Kimmey Killington Medical ClinicPaulette Kleinschmidt RegistrationChristopher Labate DistributionValerie Magarian EndoscopyBarbara Mallen Speech TherapyDonna Manfredi MailroomMelissa McGraw Patient AccountingMary Ellen Mulready Case ManagementJohn Porchesa Surgical Care UnitDeborah Senesac Cardiac CathFaith Stone West Ridge CenterMary Tomasko Housekeeping
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Ten Years of ServiceLeslie Allen Intensive Care UnitSarah Bache Labor & DeliveryKate Bascue Surgical Care UnitMaureen Booth Post Anesthesia Care UnitSaisha Branchaud PharmacyJulie Center Speech TherapyJessica Clark-Keeler West Ridge Center for Addiction RecoveryClare Coppock PharmacyKaren Cullen RegistrationLacey Dahlin Surgical Care UnitVirginia Daley ENT ClinicCynthia Dazzi PharmacyMargaret Denicola Operating RoomLauren Downs Vermont Orthopaedic ClinicCarrie Duncan Health InformationJamie Finger Clinic Float PoolMatthew Gammons Vermont Orthopaedic ClinicMarie Gilmond Community Health ImprovementKatherine Gorruso Intensive Care UnitJonathan Grosberg X-Ray MRICharlene Hill Diagnostic Imaging Nursing ServiceRory House RHF AdministrationJessica Kenneally Patient AccountingBrian Kerns Human ResourcesPaul Kistner HousekeepingKathleen Krevetski Utilization ManagementJeffrey Lavoie Surgical Care UnitTara Lewis Intensive Care UnitT.R. Lovko Hospital MedicineElizabeth Mahar-Kyhill Nursing ExcellenceRobert Maxham The PinesErin Merrill Foley Cancer CenterTammy Mills Resource Staff PoolNicole Moran Resource Staff PoolShelley Nemeth Patient AccountingLisa Patry Human ResourcesRowena Petty Progressive Care UnitSuzanne Redden Hospital MedicineKarin Reynolds Emergency DepartmentSamantha Roberts Medical Oncology UnitBernadette Robin Public RelationsMary Robinson Rutland Diabetes & Endocrinology CenterDeborah Rohde Resource Staff PoolJean Rollo CodingGerald Savage Emergency DepartmentHeather Smith Hospital MedicineJennifer Tinsman Emergency ProvidersLois Tracy TranscriptionJanet Varney Post Anesthesia Care UnitPamela White FinanceErik Wilder SecurityEva Zivitz Palliative Care Program
Five Years of ServiceLatasha Batchelder Respiratory TherapyAnne Baylock Behavioral Health ClinicDanika Beaulieu Labor & DeliveryMary Beerworth Rutland Women’s HealthcareEdward Bilodeau ITWorks
Katelynn Brown Psychiatric Services IP UnitJeremy Carrara TelecommunicationPatricia Casey Rutland Women’s HealthcareChelsea Chadurjian Diagnostic ImagingRobert Coffman Respiratory TherapyApril Cole Human ResourcesMichelle Cordeiro Hospital MedicineKelly Doaner Foley Cancer CenterRhona Dorion Rehabilitation SupportJulia Fonte Psychiatric ServicesJessica Fredette Human ResourcesSarah Gemmiti Progressive Care UnitEdward Gentry Food ServiceRima Georgeson TranscriptionCarolyn Goodwin Rutland Diabetes & Endocrinology CenterDawn Granger CodingMallorie Grant Women’s & Children’s UnitSusan Haas Patient AccountingDeborah Hedding ITWorksNathan Henikoff Food ServiceKathleen Hergert Foley Cancer CenterRichard Houle Emergency ProvidersStacy Jacques Ambulatory Care UnitKelly Jakubowski FinanceJennifer Kavanaugh Medical Oncology UnitPatrick Keenan Rutland Women’s HealthcareJason Kerson Emergency DepartmentJoni Kotter EchocardiologyStacy Kovatch Foley Cancer CenterNoah Kuzma PhlebotomyPamela Lancour Rutland Women’s HealthcareRobin Leight Rutland Women’s HealthcareDawn Magee Emergency DepartmentDiane Mayo Occupational TherapyMichelle Murray RegistrationVicki Napolitano Rutland Heart CenterJillian Nichols Ambulatory Care UnitJeanne Ojala Rutland Women’s HealthcareDeirdre Pierce Women’s & Children’s UnitJudith Quesnel Rutland Women’s HealthcareAllison Richardson Vermont Orthopaedic ClinicShelby Robbins Labor & DeliveryMichael Robertello Rutland Heart CenterParul Shah PharmacyNicole Sharrow Operating RoomDarlene Shaw HousekeepingScott Shurlow HematologyKaren Smith ENT ClinicNerissa Sweatt Emergency DepartmentGirard Thurrott Operation of PlantMichael Vooris Emergency ProvidersMelissa West MarketingMichelle Wilcox MicrobiologyAllison Yelton CytologyBeth Young MicrobiologyRobin Young Vermont Orthopaedic ClinicRobert Ziegler Patient Transport
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Volunteers Making a DifferenceMaking a difference in the lives of others is a calling. The incredible volunteer team at Rutland Regional Medical Center reflects the generosity of our wonderful community every day. Close to 370 strong, our volunteers fill many roles in over 38 areas of the hospital.
Our goal has always been to support hospital staff. In recent years, Volunteer Services has grown to not only keep pace, but to embrace the complex, ever-changing healthcare environment where our work is performed. We now not only assist staff in their work, but assist in enhancing the patient and visitor experience from the moment they enter the hospital to the moment they leave.
2015 Volunteer Support in Clinical and Nonclinical Support AreasClinical Support # of Hours # of VolunteersCourier 23,844 172Social Work – 8,321 50 Trauma Support, Bridges, Lifeline, ClericalED Acute & Triage 4,468 35Surgical Services – 2,857 21 ACU, Endo, Surg Adv, PerioperativeWACU – 350 10 Cuddler, Lactation SupportSleep Center 289 1Reiki 266 7PCU Advocate 265 5AAT 239 13FCC 200 4Palliative Care 185 3Physical Therapy 154 5PSIU – NAMI 146 4Medical Oncology Unit 139 1Nursing Support Assistant 131 3Clinical Totals (79%) 41,854 334
Nonclinical support # of Hours # of Volunteers
Information Desk Ambassadors 4,188 32
Volunteer Services Office 1,914 5
Events 1,878 20
Purchasing/Distribution 808 3
Gift Shop 727 7
Community Health Team 502 4
Security 388 4
Marketing 200 2
Library 180 2
Garden 350 10
Food and Nutrition 163 4
Outpatient Services 78 2
Non-Clinical Totals (21%) 11,376 95
A Generous Total of 53,230 Volunteer Hours
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Arlene Taylor, Volunteer ExtraordinaireFor thirty-five years and twenty-four-thousand hours, Arlene has completed projects and supported staff in literally every department in the hospital. Her attention to detail, dedication, commitment, wonderful institutional memory and perfectionism in her work has made her indispensable to many. Thank you, Arlene, for all the innumerable ways you’ve assisted Rutland Regional in both clinical and nonclinical departments through the years.
Here are just a few words from grateful staff:
“Arlene is so dependable and thorough. When she started in Utilization Management, we told her our needs and she set to work doing what she could to help. She works independently so if we are in a meeting when she arrives, she gathers what she needs and gets to work. She has been such a huge help to us! Congratulations Arlene and thank you for your many hours volunteering here at Rutland Regional Medical Center.”
~ Sylvia B. Wallett, UR Precert Specialist
“I have been in my position a relatively short while (a little more than a year), so I have not had many occasions to have Arlene help me. But very recently, I asked Arlene to work on a project in which several journals needed to be put together for an upcoming Community Education class. She was not only willing to help, but to go the extra mile and make sure these journals had everything necessary to look great. A big thank you to Arlene! Rutland Regional is indeed blessed to have her helping us for all these years!!”
~ Beth Dulli, MS, RN, Community Education Coordinator
“Arlene is very detailed oriented and in the work she does for me, that is very important. She is caring about the employees she works with in wanting to make sure her work is helping them with their work. She goes above and beyond in capturing all the details that are needed. Arlene is a huge help!”
~ Bridget Tarbell, Tumor Registrar
A team of 172 Courier Volunteers escort and thank patients for using Rutland Regional services upon leaving the hospital.
Surgical Advocate Volunteers are the communication link between the surgical staff and the patient’s family and friends and ensure they receive timely information and assistance as they wait.
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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The Ambassadors at the Information Desks at the 3 entrances meet and greet all those entering the hospital, and provide information and an escort to those needing assistance. They receive a variety of requests from patient room numbers to confirmation of appointments to floral deliveries. The volunteers you meet at the information desks are knowledgeable and focused on service to their community.
Reviewing a Year of Accomplishments for our Volunteer Services
In addition to overseeing a truly remarkable and talented staff of 367, Volunteer Services leadership along with volunteer leaders have achieved a number of accomplishments and developed several new programs in 2015.
• AD Explainer program – The Advance Directive Explainer program was featured in the current 2016 edition of the American Hospital Association Community Connections: Ideas and Innovations for Hospital Leaders. This novel program also received the NEADHVS (New England Association Directors Healthcare Volunteer Services) 2015 Presidential Award for outstanding Volunteer Program Development. To date, four talented and dedicated volunteers have addressed over 800 referrals to assist the community with their advance directives.
• College of Saint Joseph’s partnership – Each semester Volunteer Services places up to 6 college students who volunteer for community service for their financial aid requirement. They volunteer 50 hours on either the Medical Oncology Unit, teen leader program or the Emergency Department.
• Expansion of Ambassador/Information Desk program to ensure all main hospital entrances have a volunteer presence to meet, greet and assist those entering and exiting the building.
• Medical Oncology Volunteer – This new program was developed to not only support staff on this diverse and challenging nursing unit, but to also enhance the patient’s experience during their hospital stay by visiting and providing an empathetic presence.
• The Janet Martin Memorial Cart – The new complimentary cart is funded by and dedicated to the memory of former volunteer and employee Janet Martin, who supported the hospital her whole life. The cart brings comfort items, a friendly volunteer presence and assistance to patients throughout the hospital.
• Diagnostic Imaging – This new position is similar to the Emergency Department volunteer program. Volunteers support staff with nonclinical tasks but also ensure the patient’s needs are being met through rounding, finding answers to questions and providing a compassionate presence.
• Recruitment, interview, placement and training of 100 new volunteers.
• Direct management of 209 volunteers in Courier and the Information Desks.
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Our New Providers
March 2015 – February 2016
Rutland Regional is pleased to welcome these new providers and to work with
them for the health of our community. They join our Medical Staff of more than
256 providers in over 37 specialty areas.
Visit www.RRMC.org to view their individual profiles.
Heather A. Bixler, MD Pathology
Jose M. Samson, MD Anesthesiology
Andrew B. Newman, PA-C Physical Medicine &
Rehabilitation
Ryan Brass, MD Emergency Medicine
Erica M. Sweet, DO Neurology
Diana L. Ricitelli, NP Urology
Amy E. Ferguson, MD Pediatrics
Ginger L. Gillette-Kent Interventional Radiology
Christopher D. Mann, CRNA Nurse Anesthesia
Deborah A. Henley, MD Orthopaedics
Sara J. Locke, APRN Neurology
James G. Marra, CRNA Nurse Anesthesia
Stephanie R. O’Flaherty, AuD Audiology
Juanita Morris, APRN Gastroenterology/Internal
Medicine
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Community BenefitsRutland Regional Medical Center’s purpose remains the same in this changing world of healthcare, to help improve the health and well-being of our community, as individuals and as part of the whole.
Our community health needs assessment (CHNA) process is a valuable tool both to identify needs and concerns, and to keep the dialog going between organizations and community members. It allows us to share information, insights, and plans for the future, and to help identify opportunities for collaboration to address identified needs.
CHNAs help guide the planning of hospital programming, including community benefit activities aimed at improving community health. We take into consideration the influence of environment, access to healthcare, healthy
lifestyle choices, and socioeconomic factors and the effect they have individually and collectively on the health status of a community. With our community partners, we consider approaches to community health needs collectively and collaboratively, taking into account the available resources and expertise within our community.
Community Need
Community Partner(s)
Hospital Expertise
Health Services:MedicalMentalDental
Access to Healthcare and Healthcare Services
Culture of Healthy Lifestyle/ Quality of Life
Chro
nic C
ondit
ions/
Dise
ase
Substance Abuse
2015 – $4,167,1202014 – $5,681,2112013 – $7,390,4422012 – $6,034,8592011 – $4,325,856Fr
ee C
are
for
Patie
nts
Many projects and programs are working to address needs across our community identified through earlier assessments. During this assessment, in some ways we began to think bigger, and in others we found ourselves more focused on specific issues within a category of interest. For example, we continue to see the shape of need in Rutland County as depicted here, but we are seeing more interest in and emphasis on strengthening the foundation, the culture of our community.
One approach to Community Health Improvement is to support individuals in our community to access needed care. Rutland Regional provides low- and no-cost care for eligible residents through a financial assistance program. The Free Care Provisions (Gross Charges) for 2015 totaled $4,167,120.
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160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
Community Benefit Program ShowcaseIt Takes a Community: Rutland’s Multi-Faceted, Multi-Sector Approach to Addressing Asthma.
The Problem. Vermont has one of the highest rates of asthma in the nation. About 1 in 8 adults (11%) and 1 in 12 children (8%) in Vermont currently have asthma. The Rutland region, a rural part of the state that is home to about 60,000 of Vermont’s 626,000 residents, is particularly impacted by asthma. Compared to the state, rates of asthma in Rutland are similar, however, asthma-related emergency department use is 30% higher and asthma-related hospitalization in Rutland is twice that of the state.
The Solution. Rutland Regional Medical Center is committed to addressing asthma. Over the past decade, we have collaborated with stakeholders from the health care, public health, and education sectors to focus on coordination across sectors, provider knowledge and education, patient education and behaviors, and public health programming to promote asthma management.
Community-based initiatives to improve asthma management within the health system, within schools, and among individuals with asthma are working. Specifically, access to asthma services for children and families through our In-Home Pediatric Asthma Intervention Program has improved the quality of life for more than 90 children over three years. This program provides asthma self-management education, environmental assessment and supplies for trigger management to high-risk pediatric asthma patients. Children with asthma and their families are referred to the program through multiple sources, including Rutland Regional, providers, school nurses and the state Medicaid Program.
“This helped all of us, including our child, help each other and learn…we could all ask questions. It helped us get a deeper understanding of what is going on and what we, as parents, can and cannot do to help our son.”
– parent, Rutland
Community Health Improvement is a broad term that encompasses many aspects and elements, from the individual to the health system as a whole. Key issues that will have the most significant impact on our community health and well-being are outlined below:
Factor Key Issues to Address Importance
Clinical Care Mental health and substance abuse services for adults and youths Recruitment and retention of primary care providers, both medical and dental
To continue to address the drug problem in our community, through treatment, aftercare and prevention. To continue to improve access to care for all community members.
Healthy Behaviors Life skills for youths Physical activity for and by adults and youths
To improve and promote healthy choices and activities to support a healthy community in which to live and raise a family.
Social & Economic Determinants
Recruitment and retention of businesses and people to the area Societal culture building Educational attainment
To improve the health and well-being of our community, making it an attractive place to live and work.
Physical Environment Housing Transportation, vehicular
To improve infrastructure to support a healthy community with access to work, recreational opportunities, and services.
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
Bowse Health Trust
Creating a Healthier Community
The Bowse Health Trust is funding three new programs that will receive up to three years of funding. In nineteen years, the Bowse Health Trust has funded a total of 55 programs, which target residents of all ages in a variety of Rutland County communities. With the additional $275,000 awarded in this round, the Bowse Health Trust has now committed over $4 million to improve the health of the community.
Southwestern Vermont Hoarding Task Force hosted by BROC $100,000
BROC will develop a Task Force that will provide training and education about hoarding, recruit interns and volunteers to assist with de-cluttering, and create a network of supports to address the causes and treatment of hoarding. Hoarding is both a health and property safety issue for those living in and around a cluttered residence. It is estimated that 1 in 50 adults has a serious hoarding problem. Partners in this program include Rutland Mental Health, Southwestern Vermont Council on Aging, Vermont Department of Health, Rutland Housing Authority, Housing Trust of Rutland County and the Vermont Office of Opportunity Weatherization program.
Marble Valley Grows Farm to School Network hosted by the College of St. Joseph $85,616
Marble Valley Grows will work with Rutland County schools to enhance education and access to healthy food choices. The activities will include classroom, community, gardening and food services initiatives. The goal of the program is to impact knowledge and increase use of fresh, nutritious local food. Partners include RAFFL, Food Service providers, Proctor Elementary School, Shrewsbury Institute for Agricultural Education, Northeast Primary School, Christ the King School, Addison County Relocalization Network.
Community Impact Program hosted by Wonderfeet Kids’ Museum $85,616
The museum will provide outreach programs to nine organizations that serve young children. The activities will promote nurturing parenting, father involvement, improved kindergarten
readiness, exposure to STEM (Science, Technology, Engineering, Mathmatics), nutrition and health-related curriculum. The partners of this program will include Prevent Child Abuse Vermont, WIC, Head Start, Eckerd Family Services, Rutland Free Library, Boys and Girls Club, Heritage Family Credit Union.
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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The Bowse Health Trust was developed in 1996 by Rutland Regional Health Services, the parent company of Rutland Regional Medical Center. The Bowse Health Trust provides seed money to fund projects in the Rutland Region that are aimed at improving the health status of the community. The Bowse Health Trust supports the non-profit community by co-sponsoring an annual Non-Profit Board Training program.
This year marks the 10th anniversary of the program. Over 250 community members have graduated from this program.
The next grant cycle will be announced in April 2016. Grants are awarded on an annual basis. The application information is posted on the Rutland Regional website, www.RRMC.org.
Members of the Bowse Health Trust Committee: Larry Jensen,
Chair
Victoria Young, Vice Chair
Tom Huebner, President
Ed Ogorzalek, Treasurer
Sarah Narkewicz, RN Program Director
Joanne Calvi, RN
Rick Lovett, MD
Jo Ann Riley
Jeff McKee, PhD
Pam Reed
Nanci Gordon
Joan Gamble
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Rutland Regional Medical Center Financial StatementBalance Sheet 2015 2014
Assets
Current Assets 48,367,268 55,848,848
Property Plant & Equipment, Net 73,717,871 72,580,136
Other Assets 4,117,447 4,227,604
Assets Limited As To Use 110,833,281 110,495,963
Total Assets 237,035,867 243,152,551
Liabilities & Net Assets
Current Liabilities 32,335,839 30,885,666
Other Liabilities 9,860,654 9,304,130
Accrued Pension Obligation 21,586,678 31,169,512
Long-Term Debt 40,136,882 41,898,589
Net Assets 133,115,814 129,894,654
Total Liabilities & Net Assets 237,035,867 243,152,551
Statement of Operations 2015 2014
Gross Revenue 493,391,456 460,769,825
Less: Contractual Allowances 259,545,582 235,150,149
Less: Provision for Uncollectible Accounts 5,520,297 4,791,443
Net Revenue 228,325,577 220,828,233
Other Revenue 9,354,281 9,968,904
Total Revenue 237,679,858 230,797,137
Expenses 233,196,530 220,536,613
Income (Loss) from Operations 4,483,328 10,260,524
Non-Operating Gains (Losses) (567,667) 9,107,863
Excess of Revenues & Net Gains Over Expenses 3,915,661 19,368,387
2015 – 233,1872014 – 225,3832013 – 228,9802012 – 192,6282011 – 174,679
Out
patie
nt R
egis
trat
ions
Rutland Regional Medical Center’s Fiscal Year 2015 accounting records were audited by BKD, Certified Public Accountants. Complete reports are on file and available for inspection. On request, this publication is available in an alternate format. Rutland Regional Health Services provides convenient physical access to all of its facilities.
2015 – 4,5372014 – 4,5922013 – 4,8532012 – 4,6322011 – 4,782
Surg
ical
Pro
cedu
res
2015 – 28,9162014 – 29,3632013 – 28,8592012 – 32,9052011 – 33,529In
patie
nt D
ays
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Rutland Regional Health Services Financial StatementCombined Balance Sheet (RRHS & RRMC) 2015 2014
Assets
Current Assets 45,509,562 52,295,051
Property Plant & Equipment, Net 78,795,396 78,267,785
Other Assets 4,117,447 4,227,604
Assets Limited As To Use 124,035,924 123,675,150
Total Assets 252,458,329 258,465,590
Liabilities & Net Assets
Current Liabilities 32,694,001 31,232,375
Other Liabilities 11,322,121 10,455,253
Accrued Pension Obligation 21,586,678 31,169,512
Long-Term Debt, net current portion 40,927,607 42,964,451
Net Assets 145,927,922 142,643,999
Total Liabilities & Net Assets 252,458,329 258,465,590
Combined Statement of Operations (RRHS & RRMC) 2015 2014
Gross Revenue 493,391,456 460,769,825
Less: Contractual Allowances 259,545,582 235,150,149
Less: Provision for Uncollectible Accounts 5,520,297 4,791,443
Net Revenue 228,325,577 220,828,233
Other Revenue 10,971,532 11,623,389
Total Revenue 239,297,109 232,451,622
Expenses 235,246,072 222,601,890
Income (Loss) from Operations 4,051,037 9,849,732
Non-Operating Gains (Losses) (72,613) 10,905,040
Excess of Revenues & Net Gains Over Expenses 3,978,424 20,754,772
2015 – 194 Days2014 – 207 Days2013 – 183 Days2012 – 186 Days2011 – 147 Days
1.27%Other
16.78%Commercial
14.10%Medicaid
34.61%BC/BS
33.24%Medicare
Payment SourcesMedicare accounts for 33.24% of the payments that Rutland Regional receives.
The number of days Rutland Regional could meet its average daily cash expenses without collection of any payments.Ca
sh o
n H
and
2014 – 1.9%2014 – 5.2%2013 – 4.4%
2012 – -0.1%2011 – -3.1%
Rutland Regional must develop resources to purchase necessary equipment and build facilities.
Ope
ratin
g M
argi
n
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
16
With Sincere ThanksCaring for the residents of our local communities has been, and will always be, the mission of Rutland Regional Medical Center. Every day, our friends and supporters make a difference in advancing the level of patient care at Rutland Regional.
DonorsCommunity support is an important part of our ongoing success, and we continue to be grateful for the overwhelming generosity we receive each year. With your help, our loyal friends and supporters, Rutland Regional is improving even more lives throughout our region. Your support, including monetary gifts of all sizes to gifts in memory or honor of a cherished loved one, impact the level of care we provide.
The following individuals, corporations, organizations, and foundations made generous contributions in support of Rutland Regional in 2015. If we omitted or misspelled your name, we apologize. Please contact us at 802.747.3634 to let us know so we may update our records. With sincere appreciation, we acknowledge our generous donors for their gifts and pledges of $100 or more, received between January 1, 2015 and December 31, 2015.
$50,000 and aboveMr. & Mrs. Douglas Casella
$10,000-$49,999Dr. & Mrs. Melbourne Boynton
Mr. & Mrs. Ralph Hathaway
Mr. Steve Sawyer, Table 24
Mr. John M. Williams
Mr. John Wing & Family
$5,000-$9,999Mr. & Mrs. John Casella
Castleton University
Dr. Michael & Mrs. Susan Dick
Mr. & Mrs. Mark Foley Sr.
Mr. & Mrs. Thomas Huebner
Mrs. Signa Lynch Read
Rutland Radiologists, Inc.
Sheridan Healthcare of Vermont
Anonymous
Vermont Store Fixture
$2,500-$4,999Mr. & Mrs. John Cioffi
Attorney & Mrs. Tom Dowling
Anonymous
Mr. & Mrs. James Egan
Joan Gamble & Chip Paison
Mr. & Mrs. Joseph Kraus
Mr. & Mrs. Edward Ogorzalek
Mary Wells Heath 5K Memorial Run
Mrs. Mary Nemeth
James & Ann Rademacher
Mr. & Mrs. Timothy Robinson
Ryan Smith & Carbine, Ltd.
Mr. & Mrs. Dom Serino
Mr. & Mrs. Phil Swords
Mr. Bruce T. Welsh
Attorney & Mrs. John Zawistoski
$1,000-$2,499American Endowment Foundation
Jessica & Harold Anderson
Mr. & Mrs. Steven Ballard
Mr. & Mrs. John W. Beer
John & Mary M. Beerworth
Dr. Ernie & Kathy Bove
Anonymous
Mr. & Mrs. Leo A. Denis
Allan & Marisa Eisemann
Mr. & Mrs. Edward Gartner
Matt & Marie Gilmond
Ms. Elizabeth A. Glynn & Mr. Whit Batchelor
Mr. & Mrs. John C. Haley
Lady Phantoms vs Cancer
Lake St. Catherine Country Club
Dr. & Mrs. William A. Lighthart
Dr. Richard D. Lovett & Mrs. Bess Lovett
Mr. Michael Mackey
Eric & Kirsten Marsh
Mr. & Mrs. Glenn Morgan
Mr. & Mrs. Michael O’Reilly
Mrs. Marjorie Owens
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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O’Brien Shortle Reynolds & Sabotka
Dr. & Mrs. James P. Perry
Mr. & Mrs. Peter K. Rosengarten
Rutland County Maple Producers
Robert & Victoria Young
Mrs. Lucy Wedin
Mr. & Mrs. TJ Woolen
$500-$999Ms. Tonya Audy & Mr. David Perron
Mrs. Kathryn Barry Bellis
Mr. & Mrs. Bob Bixby
Stephen M. Brittain & Laurie H. Brittain
Mr. Ralph Colin, Jr.
Castleton Family Health Center
Covance
Mrs. Marlene Dattilo
Mrs. Donna Downes
Mr. & Mrs. John N. Gosselin
Dr. and Mrs. Scott Graham
Ms. Jeanette L. Griffin
Mr. & Mrs. Thomas Hart
Dale & Ann Marie Janik
Mr. & Mrs. Jack Jesser
Killington/Pico Ski Resort Partners, LLC
Mr. & Mrs. Richard B. Lloyd
Long Trail Brewing Company
Mrs. Dolores K. Mahlmann
Manchester Firefighters Association, Inc.
Anonymous
Mr. & Mrs. R. John Mitchell
Neshobe Ladies Group
Mr. & Mrs. Don Nickless
Anonymous
Dr. & Mrs. Victor J. Pisanelli, Jr.
The Family of John Quirk
Rutland High School
Mr. & Mrs. TJ Sabotka
Megan & Greg Smith
Michael & Cara Solimano
Vivendi Holding I Corp
Howard & Deb Weaver
Dr. & Mrs. Leonard Zivitz
$250-$499Adirondack Foundation - Mirror Lake
Inn Charitable Fund
Mr. & Mrs. Mark Brown
Ms. Carol Burt
Ms. Mary Byrne
Mr. & Mrs. David Costello
Ms. Rachel B. Doughty
Anonymous
Engineering Services of Vermont, LLC
Fair Haven Union High School
Farrell Distributing Corporation
First Light Technologies
Anonymous
Mr. Peter Giancola
Mr. & Mrs. Anthony Gillam
Ms. Michelle R. Gillette
Harned-Fowler VFW Ladies Auxilary 6471
International Brotherhood of Electrical Workers
Dr. and Mrs. Mark Jacob
Mr. Norman G. Johnson
Mr. & Mrs. E. Russell Johnston III
Mrs. Diane Liccardi
Order of the Eastern Star Grand Chapter of VT
Ms. Bernadette A. Queen
Russell Optics
Mr. & Mrs. Bob Stedman
Mr. & Mrs. Jeremiah Tarr
Dr. Debra L. Welsh
$100-$249Mr. & Mrs. Anthony Abatiell
Mrs. Natalie Aborn
Addison Rutland Supervisory Union
Mrs. Judith G. Allan
American Legion Auxilliary
Mr. & Mrs. Wil Anderson
Mr. William P. Anderson
Mrs. Martha Baker
Mrs. Patricia K. Baker
Mr. & Mrs. Jeffrey Bates
Mr. & Mrs. Jack Battles
Mark A. Benetatos
Mr. & Mrs. Preston Billings
Mr. Jack Blount
Ms. Maureen Bothfeld
Mr. & Mrs. Jesse Branche
Ms. Mary Jane Foley Brisbane & Mr. Eugene Brisbane
Mr. & Mrs. Ronald Bower
Ms. Emma Burke
Mrs. Donna Carroll & Friends
Mr. & Mrs. Gordon Chader
Mr. Ronald J. Cioffi
Mr. & Mrs. Roland Cleveland
Clifford Construction
Anonymous
Harold R. Clune, Inc.
Mr. Robert F. Cooper
Mr. & Mrs. Steve Costello
Mr. & Mrs. Charles Coughlin
Mrs. Joan Cross
Mr. & Mrs. Walter Crossmon Jr.
Ms. Andrea D. Cupak
Mr. & Mrs. Rufus P. Cushman III
Mr. Cornelius P. Darcy
Ms. Laurel Darling
Mr. & Mrs. Don Dame
Mrs. Monica Day
Mrs. Beverly J. Drake
Excelitas Canada
Mr. George E. Ewald
Attorney & Mrs. Jack Facey
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Mr. and Mrs. Marshall Fay Jr.
Mr. & Mrs. Charles Flynn
Dr. & Mrs. Thomas Gallivan
Lawrence G. Jensen & Sallie M. Gill
Mr. Bryan Gillam
Mr. Richard Hadley
Mrs. Patricia Hallock
Mr. & Mrs. Richard Hamilton
Mr. & Mrs. Martin Hanley
Ms. Michele Havens
Ms. Susan A. Haviland
Mr. & Mrs. Alan Helfer
Ms. Jean A. Hinson
Mrs. Giuliana Hodulik
Mr. & Mrs. Henry Hotchkiss
G. Housen North
Hubbardton Forge Corporation
Mr. & Mrs. Don Hunt
Mr. & Mrs. Sherman Hunter
Ms. Peggy K. Janney
Mr. & Mrs. John Jeffo
Mrs. Edith M. Johnstone
Mr. & Mrs. Joseph Jordan
Dr. & Mrs. Richard Kelleway
Ms. Priscilla Latkin
LaValleys Building Supply
Mr. Ronald N. Lazzaro CPA
Mrs. Eleanor S. Lea
Anonymous
Mr. & Mrs. Wayne A. Leonard
Mr. & Mrs. Michael Liff
Litwhiler Enterprises, Inc.
Mr. & Mrs. Robert A. Lloyd
Mr. & Mrs. Ray Lopes
Mr. & Mrs. Ralph Loveys
Mr. & Mrs. O. Charles Lull
Mr. George V. Lyons
Mr. & Mrs. Arthur W. Madgwick
Ms. Anne T. Maranville
Mr. & Mrs. Donald Marcy
Ms. Darlyn P. Martin
Mr. & Mrs. Charles N. McAlpin
Mrs. Irene McCarthy
Mr. & Mrs. Michael McCormack
Dr. & Mrs. James McGuire
Mill River Union High School
Dr. Fred R. Michel
Scott & Traci Moore
Multi-Kem Corporation
Ms. Carol L. Murphy
Mr. & Mrs. David Naylor
New Found Freedom Group
Nancy P. Noble & Robert A. Noble, Jr.
The Honorable Richard Norton
Mr. Stephen O’Brien
Ms. Arden Kahlo & Mr. Stan Okin
Mr. & Mrs. John L. Olson
Mr. Lewis C. Parker & Family
Mr. Otto Postl
Mr. & Mrs. Wayne Prescott
Proctor Gas, Inc.
Proctor School District
RAHA U12 Girls’ Team
Mr. James Richards
Mr. & Mrs. George Riebel
Mrs. Barbara A Riotte
RMG Stone Products, Inc.
Mr. & Mrs. Philip Saines
Mr. & Mrs. George Sargeant
Mrs. Kathleen Scalia
Sam’s Service Center
Mr. Tim Schneller
Soojian Brothers Construction, LLC
Southern Vermont AORN
Mrs. Christine Steffan
Mrs. Betty Sullivan
Mr. J. Eugene Taylor
The Pampered Chef
Mr. & Mrs. William Thomas
Mrs. Brenda C. Thorton
Mr. & Mrs. Peter Tobin
Mr. Bruce Tubbs
Anonymous
Mr. Frank Vasos
Mr. & Mrs. Edward L. Viani
VMS Construction
Mr. & Mrs. Sidney Waite
Mr. & Mrs. Jeffrey Wallin
Mr. Christopher Wing
Ms. Eva B. Zivitz & Mr. Michael Lawrie
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Tribute GiftsThe following individuals were honored by friends and loved ones who made gifts to Rutland Regional Medical Center in 2015.
In Memory of:Mrs. Arlene Accavallo
Mr. Michael Baker
Mrs. Hope Bates
Mr. Jon Bellis
Mr. Tommy Brown
Mr. Alfred Bumps
Mrs. Pamela Burt
Mrs. Marjorie Buskey
Mr. Frederick B. Chadwick
Mrs. Judy Champagne
Mrs. Jeannette A. Conderino
Mr. Vincent Crocker
Mrs. Elsa Cyrul
Mrs. Elizabeth Dahl
Mr. Patrick Eagan
Mr. Thomas Eakley
Ms. Freebird Earle
Mrs. Ann Fagan
Mr. Michael Fisher
Forte & Formato Families
Mr. Richard A. Gillam
Ms. Sharon L. Griffin
Mr. Gerald Hansen
Ms. Faith Hosley
Mrs. Catherine Jablonski
Mr. Ralph Johnson
Mrs. Ola Jones
Mrs. Frances C. LaPlaca
Mrs. Lorraine Lester
Mrs. Anna Morris
Mr. Carleton Laird
Mrs. Susan Mackey
Mr. Patricia Madgwick
Ms. Janet A. Martin
Mr. Harry Maynard
Mr. Daniel McCarthy
Mrs. Carol McClallen
Ms. Mary L. McPhee
Mr. Hector Pariseau
Mr. Walter Perry
Ms. Melinda Pitts-Forrest
Ms. Dorothy P. Postl
Mr. John J. Quirk
Mr. Jerry Miglorie
Ms. Nancy I. Repice
Mr. Gordon Ringquist
Ms. Joanne Ringquist
Mr. Alfred A. Robbins
Mr. Thomas F. Ross
Ms. Dea Rotella
Mr. Roy Rotella
Mr. Paula C. Russell
Mrs. Joyce Sawyer
Ms. Veronica St. Armour
Mrs. Linda Smith
Ms. Sharon M. Stanley
Mrs. Julie Teta
Mr. Fred Thurlow
Ms. Loretta Townsend
Mr. Bob Ward
Ms. Mary Warner
Mr. Robert Wedin
Mrs. Carol P. Welsh
Mr. Ron Whittaker
Ms. Joyce H. Williams
Mr. Harold C. Wilkins
Mrs. Margaret Wing
Mr. Alan C. Woodard
Ms. Ida Wright
Ms. Nan Zsido
In Honor or Special Recognition of:
Ms. Marie Anderson
Dr. Allan Eisemann
Foley Cancer Center
Ms. Dena Goldberg
Michael & Suzanne Liff
Dr. Richard Lovett
Dr. Eric Marsh
Mrs. Patricia Popovitch, RN
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
20
2015 Fundraising EventsThe following fundraising events were held in support of the programs and services of Rutland Regional Medical Center. Thanks to our dedicated volunteers and community members for their generous support of these special events to benefit Rutland Regional programs and services.
The Green Mountain Gala – May 16, 2015To benefit the Palliative Care Program at Rutland Regional Medical Center
The Palliative Care Team at Rutland Regional Medical Center offers physical and emotional care to patients and families coping with advanced, chronic or life-threatening illnesses. With your help, we continue to provide community members with the support they need when facing a serious illness.
With Grateful Appreciation to Our Sponsors:
Baker DistributingBerkley, Veller & GreeneCasella Waste SystemsCastleton UniversityCelebration RentalsCernerDr. Michael & Mrs. Susan DickExcel Plumbing & HeatingFamily Dental AssociatesFoley ServicesGE Aviation RutlandGreen Mountain PowerHeritage Family Credit UnionH.P. Cummings ConstructionKenlan Schwiebert Facey &
GossKillington Resort Kinney MotorsLavallee Bresinger ArchitectsMid-Vermont PathologyMr. Twitter’s Garden & Gift
Emporium OMYAOuellette Plumbing & Heating
Corp.
People’s United BankPratico’s Nursery & Garden
CenterRutland Area Visiting Nurse
Association & HospiceRyan Smith & CarbineSheridan AnesthesiaTD BankWestminster Cracker Co.The Vermont Country Store
Special thanks to Robert & Victoria Young and Mel & Lynn Boynton for underwriting the cost of the band. A heartfelt thanks to our 2015 Green Mountain Gala Committee for their time and creativity in support of the Palliative Care program at Rutland Regional Medical Center.
2015 Green Mountain Gala CommitteeJen Giancola, Carolyn Gregory, Caroline LaCoille, Shannon Maass, Kirsten Marsh, Laura Zmurko
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
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Pink The Rink – January 24, 2015To benefit the Breast Care Program at Rutland Regional Medical Center
Our sincere thanks to Castleton University and the Women’s Hockey team for their generous contribution in 2015 of $5,000 from the “Pink the Rink” event on January 24, 2015 in support of the Foley Cancer Center Breast Care program. With the 2015 contribution and the team’s outstanding efforts, a total of $39,000 has been raised for the Breast Care program. We are truly grateful for the continued support from Castleton University, and the hard work that the Castleton team, coaches, and parents put into organizing this special event.
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
22
Rutland Health Foundation Golf InvitationalSeptember 18, 2015 at the Rutland Country Club
It is with heartfelt thanks that we acknowledge the following sponsors for their support of the 22nd Annual Golf Invitational. The event benefits a newly established Health & Healing Patient Support Fund, a designated fund to support complimentary therapies associated with chronic pain management at Rutland Regional Medical Center, as well as programs provided by the Rutland Area Visiting Nurse Association & Hospice to benefit children and their families.
Presenting SponsorGE Aviation Rutland
Signature SponsorBlueCross BlueShield of
Vermont
Breakfast SponsorKSE Partners, LLP
On Course FoodSheridan Healthcare
On Course PrizesNFP (formerly Hackett,
Valine & MacDonald)
Golf Cart SponsorCerner
Hole SponsorsBayada Home HealthcareBerkshire BankBKD, CPA’s & AdvisorsCasella Waste SystemsCastleton UniversityDartmouth Hitchcock Medical CenterFamily Dental AssociatesHeritage Family Credit UnionLavallee Brensinger ArchitectsMoon Brook ContractorsPeople’s United BankRutland Area VNA & HospiceRyan, Smith & CarbineSibson ConsultingThomas DairySouthwestern VT HealthcareUVM Medical CenterWCAX
Green SponsorsAwesome GraphicsCatamount Asset ManagementFiduciary Financial AdvisorsO’Brien Shortle Reynolds & Sabotka/WCAX
Hole-in-One SponsorAlderman’s Chevrolet
Planning CommitteeMatt Levandowski, Chair Ron CioffiStacie EatonChristine HoardMarc MieleTraci MooreDom Serino
Volunteer CoordinatorBobbie Dress
160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111
24
Gift Shop & Friends of RRMC Auxiliary
In 2015, the Rutland Health Foundation, a program of Rutland Regional Medical Center, assumed the operational management of the Gift Shop from the non-profit, volunteer driven RRMC Auxiliary.
Since it was established in 1897, the RRMC Auxiliary played a steady and vibrant role in the life of Rutland Regional and our local community. Throughout its history, with funds raised through a thriving Gift Shop, the Auxiliary provided financial support for Rutland Regional and community programs, as well as scholarships to local high school students pursuing a degree in healthcare. In 2015, after much consideration
and thoughtful discussion, the RRMC Auxiliary Board of Directors decided to dissolve the RRMC Auxiliary and shift the management of the Gift Shop to the Rutland Health Foundation.
Rutland Regional will use net proceeds from Gift Shop sales to continue to fund a scholarship program for Rutland County high school graduates pursuing a career in healthcare or related fields. The Auxiliary formed the Friends of the RRMC Auxiliary committee to work with Rutland Regional on the scholarship program and distribution of scholarship funds.
Our Key Goals
Quality – We will provide superior, integrated, health services which meet our customer needs through: excellent clinical outcomes, up-to-date technology, well-maintained facilities, effective processes, competent, engaged and caring staff.
Customer Service – We will consistently deliver an exceptional customer experience which results in high levels of satisfaction.
Market Share Growth – We will develop new services and expand existing services in collaboration with others to meet appropriate customer needs resulting in increased market share and expansion into new markets.
Information Excellence – We will support the organization’s key processes by providing excellent information which results in effective delivery & coordination of care, informed clinical decision making, efficient operations, and improved patient involvement.
Financial Strength – We will achieve financial strength and stability by maintaining the health of our community, by optimizing reimbursement and improving our cost structure to produce sufficient margins, and by increasing philanthropic giving.
Employee Engagement – We will create an environment where employee engagement flourishes and we commit our hearts and minds to meeting and exceeding the needs of our customers and each other.
Rutland Regional continues its commitment to our community by using paper that has a post-consumer recycled percentage of 100% for this Annual Report. The paper selected preserves trees for the future, saves wastewater flow, and conserves energy.
The following are Departments of Rutland Regional Medical CenterCenter for Sleep Disorders 160 Allen Street, Rutland, VT
802.747.3792
Community Health Team 71 Allen Street, Rutland, VT
802.773.9888
Comprehensive Care & Infectious Diseases Clinic
160 Allen Street, Rutland, VT 802.747.3700
ENT & Audiology 69 Allen Street, Suites 1, 3 & 4, Rutland, VT
802.775.3314 51 Tennis Way, East Dorset, VT
802.366.8195
Foley Cancer Center 160 Allen Street, Rutland, VT
802.747.1831
Killington Medical Clinic/iSport Training 3902 Killington Road, Killington, VT
802.422.6125 www.killingtonmedicalclinic.org
www.isporttraining.com
Laboratory Services 160 Allen Street, Rutland, VT
802.747.1771
Marble Valley Eye Care 1 Albert Cree Drive, Rutland, VT
802.775.6006
Marble Valley Urology 145 Allen Street, Rutland, VT
802.775.6006
Physical Medicine & Rehabilitation 160 Allen Street, Rutland, VT
802.747.3633
Rutland Diabetes & Endocrinology Center 8 Albert Cree Drive, Rutland, VT
802.775.7844
Rutland Digestive Services 1 Albert Cree Drive, Rutland, VT
802.786.1400
Rutland General Surgery and the Wound, Ostomy & Continence Clinic
6 Commons Street, Rutland, VT 802.775.1903
Rutland Health Foundation 160 Allen Street, Rutland, VT
802.747.3634
Rutland Heart Center 12 Commons Street, Rutland, VT 802.747.3600 or 1.855.RHC.BEAT
Rutland Kidney Center 160 Allen Street, Rutland, VT
802.747.6292
Rutland Pulmonary Center 160 Allen Street, Rutland, VT
802.775.2036
Rutland Regional Behavioral Health 1 Commons Street, Rutland, VT
802.747.1857
Rutland Regional Neurology Center 1 Albert Cree Drive, Rutland, VT
802.775.4266
Rutland Women’s Healthcare 147 Allen Street, Rutland, VT
51 Tennis Way, East Dorset, VT 802.775.1901
Vermont Orthopaedic Clinic 3 Albert Cree Drive, Rutland, VT 51 Tennis Way, East Dorset, VT
802.775.2937 www.vermontorthoclinic.org
West Ridge Center for Addiction Recovery Howe Center, 1 Scale Ave Bld. 10, Rutland, VT
802.776.5800
®
The Joint CommissionTop Performer onKey QualityMeasures®
2013
HOSPITALSAFETYSCORESMA
Fall 2014
HOSPITALSAFETYSCORESMA
Spring 2015
The following are Affiliates of Rutland Regional Medical CenterThe Gables at East Mountain
1 Gables Place, Rutland, VT 802.770.5263 www.thegablesvt.com
The Meadows at East Mountain 157 Heritage Hill Place, Rutland, VT
802.775.3300 www.themeadowsvt.com
Vermont Sports Medicine Center Brandon, Castleton, Killington & Rutland
5 Albert Cree Drive, Rutland, VT 802.775.1300 www.vsmc.org