Prepared by

SCOTT DELONG, Management Consultant

scott.delong@scottdelongconsulting.com ▪ 303-408-9613

2015 Gartner SYMPOSIUM ITxpo Summary

and

2016 IT Industry Assessment Report

March 2016

THOUGHTLEADERSHIP

Executive Summary

Dear Colleague, following for your review, comment and discussion are the most intriguing 2016 IT industry topics & trends I have identified (thus far) through my attending the 2015 Gartner SYMPOSIUM ITxpo and other significant research I have performed over the past months:

1. Bimodal Business

How companies will optimally derive revenue from both the Analog (Physical) and the Digital (On-line) worlds going forward

Data, Algorithms and Algorithmic Competitive Advantage are being talked about “a lot”

2. Technology Ownership is Changing

Ownership of technology is evolving from the IT Department to the Business Functions (including budgets and resources)

The role of the CIO is evolving from Controller to Influencer

3. Security

Is moving to a more balanced approach of prevention and detect & respond and budgets & spending in this area are increasing

4. Internet of Things

IoT (connected devices) Is happening, how does this apply to you?

5. The ERP and Application Landscape

Is dramatically changing with the proliferation of SaaS - impacting how technology is being integrated and adopted into companies

6. Business Process Management / Case Management / Intelligent Business Process Management Suites (iBPMS)

Are up and coming solution areas that should be considered

7. Techquistions

Acquisitions of digital and information technology companies by enterprises in traditional industries

Is this a consideration for you?

8. Innovation

Great companies and organizations are great at Innovation

9. Corporate & Social Implications of Technology

Consider the Impacts of Technology on Human Development, Urbanization, Social Interactions, The Economic and Productivity 2

Table of Contents

• The Gartner SYMPOSIUM ITxpo 2015 – Why I went

• Industry Assessment Highlights

Bimodal Business

IT Strategy

Data Strategy and Management

Business & Technology Integration

Security

• Proposed Next Steps

• Recommend Reading

• About the Author

THOUGHTLEADERSHIP

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Gartner SYMPOSIUM ITxpo 2015 – Why I went

“I went to the Gartner SYMPOSIUM with the primary objective of sharing, leveraging and apply my learnings with my colleagues and clients to better help them address both their business challenges and opportunities.

I believe it is important as an IT practitioner to stay apprised to the current and future trends and participants of the industry and to actively participate in the industry from the perspectives of learning, teaching, mentoring and the continual evolution of the development and application of technology in business and throughout society.”

Scott DeLong

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BIMODAL Business

What is BIMODAL Business and how can your company apply and implement it to optimally derive revenue from both the Analog (Physical) and the Digital (On-line) worlds going forward?

Bimodal Business Defined: Analog and Digital Business work together in one integrated strategy to create competitive advantage

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IT Strategy

Bimodal IT is the practice of managing two separate, coherent modes of IT delivery, one focused on stability and the other on agility. Mode 1 is traditional and sequential, emphasizing safety and accuracy. Mode 2 is exploratory and nonlinear, emphasizing agility and speed. – Is Bimodal IT being adopted?

The Brain Trust, Candor, Team, Ideas, Failure, Principles and Steve Jobs

Digitalization, intersection of physical and analytical, industrial to top 10 software company by 2020, student of

everything, Predix, digital twin, productivity, IoT, CIOs be an active leader demanding your seat at the table

Is your CEO looking to you to be the guardian, the operator and the innovator of Technology?

Ownership of technology is evolving from the IT Department to the Business Functions (including budgets and resources)

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IT Strategy

Defined: The creation of value through the increased density of interactions between business, people and things…

Where are you on your journey to Trusted Ally and the transition from Controller to Influencer?

CIO Relationship Types

How can your company capitalize on the Economics of Connections through the utilization of technology?

50%

Peer Relationship 23%

Many CIOs have the trait of being INTUITIVE thinkers – better at solving complex problems in creative ways than their peers – use this to your advantage

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IT Strategy

Is there something you need to divest?

Trust is imperative to success, do you have it?

Divest that which no longer differentiates or is critical to ones self – examples included Legacy Fatalism, Ownership Bias and Cloud Fear

Keep your Innovation Capabilities, Digital Strategy and Differentiating Algorithms

Connections are useless without TRUST, sharing won’t happen without TRUST, lack of TRUST limits relationship

Recommend best approach – TRUST & VERIFY and DETECT & RESPOND

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Data Strategy and Management

Data & analytics (data scientists and data as a competitive advantage), cloud (innovation and speed), mobility (how work is done), define yourself by solutions, security is foundational,

take your moon shots and place some big bets

Are your data strategy and algorithms providing you a competitive advantage?

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Business & Technology Integration

Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from 2015, and will reach 20.8 billion by 2020. In 2016, 5.5 million new things will get connected every day.

How well are you and your organization adopting new technologies and platforms to gain competitive advantage?

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Security

Are you implementing the right security strategy?

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Proposed Next Steps

• Discuss and strategize on how your organization can leverage and apply these insights

• Decide on which ones you want to move forward with and develop 90 day executions plans for each

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Recommend Reading

Following are books that I have recently read and recommend…

1. Creativity Inc. by Ed Catmull and Amy Wallace

2. The Second Machine Age by Erik Brynjolfsson and Andrew McAfee

3. The Everything Store: Jeff Bezos and The Age Of Amazon by Brad Stone

4. Elon Musk: Tesla, SpaceX and the Quest for a Fantastic Future by Ashlee Vance

5. Superintelligence: Paths, Dangers, Strategies by Nick Bostrom

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About the Author

SCOTT DELONG, Management Consultant

scott.delong@scottdelongconsulting.com ▪ 303-408-9613

Scott DeLong is a Management Consultant with 22 years of experience specializing in the areas of Business Process Management and Information Technology.

Specific areas of expertise include; Business Process and Technology Engineering, Reengineering, Improvement and Transformations, Technology Strategy, Assessment, Selection, Procurement, Implementation and Management, Supply Chain with a focus on manufacturing operations, Mergers, Acquisitions & Divestitures and Program and Project Management.

Scott’s professional passions are both providing world-class consulting services to his clients by leveraging business processesand information technology to address their challenges and seize on their opportunities and actively participating in the Financial Markets, specifically in the areas of Technology Investment, Venture Capital and Private Equity.

He is the author of the whitepaper “Information Technology Strategic Planning” a guide for CIOs on how to develop, implement and evolve their IT Strategic Plan and sole developer of both the Plant Technology Assessment (PTA) and Rapid Assessment Workshop (RAW) methodologies.

Over his 21 year career, he has consulted at the following companies; 3M, AEGON, AFLAC Japan, American Express Financial Advisors, Carlson Companies, Cloud Peak Energy, Del Monte, Eaton, Express Scripts, Imation, Lockheed Martin Corporation, MetLife, Nissan, Sumitomo 3M, The Boeing Company, TQ3Navigant, United Launch Alliance, Vail Resorts Inc., and WhiteWave Foods.

Scott has degrees from the University of Minnesota’s Carlson School of Management (Bachelor of Science in Business with a Management Information Systems emphasis) and the College of Liberal Arts (Bachelor of Science in Economics Quantitative Emphasis).

Scott is Managing Partner of Scott DeLong Consulting and a Lead Consultant at RGP based in Denver, Colorado. Scott began the first 10 years of his career as a Business Process & IT Management Consultant at Ernst & Young / Capgemini.

Scott’s personal passions are exercising, boating and spending time with his family.

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