2015 2016...14-br-ca 36 1-888-315-0447 claims appeals, unitedhealthcare studentresources, po box...
TRANSCRIPT
14-BR-CA 04-320-1/2
2015–2016
14-BR-CA
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UnitedHealthcare ..................................................................................................................................................... 5
– ..................................................................................................................................................... 7
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......................................................................................................................................................................... 19
.............................................................................................................................................................. 19
(SHC) ..................................................................................................................... 19
....................................................................................................................................................................................... 20
..................................................................................................................................................................... 23
UnitedHealthcare Global .............................................................................................................................. 24
NurseLine ........................................................................................................................................................... 25
................................................................................................................................................................. 26
UnitedHealth Allies ................................................................................................................................................................ 26
....................................................................................................................................................... 26
................................................................................................................................................................. 26
.......................................................................................................................................................... 32
......................................................................................................................................................................... 35
Gallagher Student Health & Special Risk .............................................................................................................. 37
14-BR-CA 1
1-866-948-8472
www.uhcsr.com
2015-320-1 7 ( 3 )
(F-1 J-1 M-1 )
2015-320-2 / 5 ( 3 )
3
31
26
2015 8 1 12:01 ( )
2016 8 14 11:59
01-10-2016
08-14-2016
– 1-800-406-4517
www.gallagherstudent.com
30
14-BR-CA 2
UnitedHealthcare
1) : 1-877-295-0720
2) 1-877-295-0720
UnitedHealthcare 8:00 6:00
1-877-295-0720
UnitedHealthcare Options PPO
1-866-948-8472 ( )
–
UnitedHealthcare Options PPO United Behavioral Health (UBH)
1-866-948-8472
–
UnitedHealthcare Options PPO
PPO
1)
2)
14-BR-CA 3
PLATINUM
( )
$150 ( )
$300 ( )
80%
60%
$1,500 ( )
$3,000 ( )
UnitedHealthcare Options PPO
100%
( 1)
X /
–
80% 60%
80% 60%
50%
50%
80% 60%
80% 60%
80% 60%
80% 60%
80% 60%
7
80% 60%
14-BR-CA 4
50%
50%
80% 60%
80% 60%
80% 60%
80% 60%
/
100%
$25
60%
$25
12
80% 60%
/
100%
$50
100%
$50
(
)
X
/
100%
$25
60%
$25
80% 60%
/
100%
$25
60%
$25
80% 60%
80% 60%
80% 60%
UHCP 90
UnitedHealthcare (UHCP)
75%
31
80% 80%
80% 60%
/
100%
$25
80%
$25
80% 80%
14-BR-CA 5
100% 60%
$25
100
80% 60%
80% 60%
80% 60%
100
80% 60%
80% 60%
80% 60%
80% 60%
80% 60%
80% 60%
80% 60%
100%
$25
60%
$25
80% 60%
80% 60%
UnitedHealthcare
UnitedHealthcare (PDL)
PDL
PDL
www.uhcsr.com 1-855-828-7716
75% 31
UHCP 90
–
–
www.uhcsr.com
1-855-828-7716
14-BR-CA 6
1) ( )
2) ( )
3) ( )
a.
b.
i.
ii. Medicare Medicaid (CMS)
Elsevier Gold Standard
Thomson Microdex DrugDex
iii.
4)
5) ( ) PDL
6)
7)
( )
8)
9)
10)
( )
(FDA)
PDL
12 31
(
) www.uhcsr.com 1-855-828-7716
www.uhcsr.com
1-855-828-7716
14-BR-CA 7
–
( )
a) b)
1.
2.
3.
X
( )
4.
48
96
31
5. ( )
6.
7.
8.
9. ( )
14-BR-CA 8
10.
X
(CT)
(NMR)
11. ( )
12. ( )
13. ( )
14. ( )
15. ( )
16. ( )
( )
17. ( )
X
18. X ( )
X (CPT) 70000 – 79999 ( ) X
19. ( )
20. ( )
14-BR-CA 9
(CPT) 80000 – 89999 ( )
21. ( )
X
( )
22. ( )
23. ( )
24. ( )
25.
26.
27.
28.
14-BR-CA 10
X
1) 7
2)
3)
29.
/
30.
/
31.
48
96
32.
33.
A B
( )
( )
FDA 90
FDA
14-BR-CA 11
https://www.healthcare.gov/what-are-my-preventive-care-benefits
34.
35.
36.
37.
38.
39.
40.
41.
42.
1)
2)
14-BR-CA 12
I II III
IV
43.
( )
44.
45.
( )
46.
/
/
( )
( )
( )
( )
47.
( )
9 ( )
14-BR-CA 13
(HCG)
Rh
A (PAPPA) ( )
(hCG) ( )
B HBsAg
RPR
HIV HIV-ab
( )
- (AFP) hCG - (AFP) hCG
a (inhibin-a)
35 (CVS) DNA
50 ( 1 )
B
1-866-948-8472
14-BR-CA 14
X
X
1) ( ) X
2) X X
3) X
X
X
X
(1) (2)
1)
2)
3)
4)
1)
2)
3) ( )
4)
14-BR-CA 15
5)
6)
7)
8)
9)
18
1)
(i) (ii) 6
2)
3) 1 7 26.5
( )
1)
2)
a.
b.
c.
3)
a.
b.
c. ( )
d.
4)
1) (IQ)
2)
3)
( )
4)
5)
6)
1) ( )
2) 2
14-BR-CA 16
1)
2)
3)
4) California
17 54342
5) 4.5 14
1)
2)
3) 4686.3
4)
1)
2)
3)
4)
5)
6)
7)
8)
9)
1)
2)
3)
(PKU)
14-BR-CA 17
1)
2)
I II III IV
AIDS
( ) (AIDS)
(HIV)
14-BR-CA 18
(HIV) HIV
HIV
HIV
HIV
(PSA)
1)
2)
3)
14-BR-CA 19
1)
2)
3)
100%
180
$10,000
$10,000
$5,000
( )
(SHC)
( 1)
$150 $300
SHC
SHC
1. SHC
2.
3.
4. 25
5. SHC
6.
( 2 ) SHC
14-BR-CA 20
31
30
31 31 1)
2) ( )
31
1) 2) 3) 4)
1) 2) (
) 3) 4) 5)
6) 7) ( )
1) 2)
1)
2) ( )
3)
26
1)
2)
1) 2) 31
(1) (2)
California
1)
2)
3) 18 18 California
a.
14-BR-CA 21
b.
4)
1) 2)
1)
2)
( )
1) 2)
3) 4)
24 5) 6)
1)
2)
3)
4)
5)
(
)
1) 2) 1) 2)
1) 2)
1)
2)
1)
2)
3)
4)
5)
6)
14-BR-CA 22
1)
2)
3)
4)
5)
/
1)
2)
3)
4)
5)
1)
2)
1) 2)
31
31 31 1)
2) ( ) 31
100%
( )
1) 2) 3)
4)
14-BR-CA 23
(R.N.)
1)
2) FAIR Health, Inc.
a) b)
1.
2.
3.
4.
5.
6.
7.
8.
a) b)
9.
10.
11.
12.
13.
14.
15.
16. –
14-BR-CA 24
(Caution - limited by federal law to investigational use)
Parlodel Pergonal Clomid Profasi Metrodin Serophene
19
(1)
17. /
( )
( )
18.
19.
20.
21.
22.
23.
24.
25. (
)
26. ( )
UnitedHealthcare Global
UnitedHealthcare Global
UnitedHealthcare Global
100
UnitedHealthcare Global
911
UnitedHealthcare Global UnitedHealthcare Global
24 UnitedHealthcare Global
14-BR-CA 25
/
$5,000.00 ( UnitedHealthcare StudentResources )
www.uhcsr.com/UHCGlobal UnitedHealthcare Global
1-800-527-0218
1-410-453-6330
UnitedHealthcare Global Operations Center
( )
UnitedHealthcare Global
( )
UnitedHealthcare Global
UnitedHealthcare Global
UnitedHealthcare Global www.uhcsr.com/MyAccount (My Account)
UnitedHealthcare Global
NurseLine
24
NurseLine
170
LiveAndWorkWell.com BMI
www.uhcsr.com/MyAccount
14-BR-CA 26
UnitedHealthcare StudentResources www.uhcsr.com/myaccount
(create My Account Now) 7
UnitedHealthcare StudentResources
(Message Center) –
(My Email Preferences)
UnitedHealth Allies
UnitedHealth Allies® UnitedHealth Allies
(UnitedHealth Allies Plan) UnitedHealth Allies
UnitedHealth Allies UnitedHealth Group UnitedHealth Allies
1)
2) SR ( )
3) 90
UnitedHealthcare StudentResources P.O.Box 809025 Dallas, TX 75380-9025 1-866-948-8472 [email protected]
19 1) 19 2)
1
( )
14-BR-CA 27
1-877-816-3596
$300
20
X
2
A.
B.
C.
D. 3
$500 ( )
- ( )
X ( X )
6 1 4 X
100% 50%
14-BR-CA 28
X ( X )
60 1
100% 50%
X ( X )
24 1 X
100% 50%
( )
X
100% 50%
100% 50%
- ( )
( )
12 2
100% 50%
100% 50%
( )
100% 50%
100% 50%
( )
50% 50%
( )
50% 50%
( ) 50% 50%
( )
12
50% 50%
( )
24 12
4
50% 50%
( )
50% 50%
50% 50%
50% 50%
( )
X
50% 50%
12
50% 50%
/ / ( )
36 ( )
50% 50%
14-BR-CA 29
( )
36
50% 50%
( )
60
50% 50%
( )
36
50% 50%
12
50% 50%
50% 50%
60
50% 50%
60
50% 50%
60
50% 50%
60
50% 50%
( ) (FPD)
–
60
50% 50%
60
50% 50%
X /
60
50% 50%
( )
50% 50%
877-816-3596
3
2
14-BR-CA 30
1.
2.
3. / ( )
4.
5.
6.
7. (ADA)
8. /
9.
10.
11. (TMJ) ( )
12. 24
13.
14.
15. ( )
16.
17.
18.
19. (VDO)
20.
21.
22.
4
/
X
CPT ADA
14-BR-CA 31
UnitedHealthcare Dental Attn: Claims Unit P.O. Box 30567 Salt Lake City, UT 84130-0567
90
1-877-816-3596
15
5
–
–
24
–
–
–
–
( )
–
14-BR-CA 32
( )
Medicare
19
1) 19 2)
1
Spectera Eyecare Networks Spectera
Eyecare Networks 1-800-839-3242
Spectera Eyecare Networks www.myuhcvision.com
3
Spectera Eyecare Networks
( ) /
( 20/20 20/40)
20 16 ( )
( ) ( )
( )
( ) –
/ –
( ) ( )
( ) ( )
14-BR-CA 33
/
( ) –
–
–
– /
( ( ) )
–
/
( )
$20 100%
50%
$40 100%
50%
$40 100%
50%
$40 100%
50%
$40 100%
50%
14-BR-CA 34
$130
100% 50%
$130 - $160
$15 100%
50%
$160 - $200
$30 100%
50%
$200 - $250
$50 100%
50%
$250
60% 50%
12
$40 100%
50%
$40 100%
50%
60 1 50% 50%
50% 50%
50% 50%
50% 50%
60 4 50% 50%
2
1
1)
2) ( )
3) ( )
4) 1
5)
6)
3
( Spectera
Eyecare Networks )
14-BR-CA 35
Claims Department P.O. Box 30978 Salt Lake City, UT 84130
1-248-733-6060
90
4
- Spectera Eyecare Networks
Spectera Eyecare Networks -
-
- 1
180
1.
2. ( )
3.
4. /
5.
6.
1-866-948-8472
UnitedHealthcare StudentResources, PO Box 809025, Dallas, TX 75380-9025
1.
2.
14-BR-CA 36
1-888-315-0447 Claims Appeals,
UnitedHealthcare StudentResources, PO Box 809025, Dallas, TX 75380-9025
California Department of Insurance Consumer Communications Bureau 300 South Spring Street, South Tower Los Angeles, CA 90013
1-800-927-HELP (4357) 1-213-897-8921
1-800-482-4TDD (4633)
http://www.insurance.ca.gov
1-866-948-8472
California Department of Insurance Consumer Communications Bureau 300 South Spring Street, South Tower Los Angeles, CA 90013
1-800-927-HELP (4357) 1-213-897-8921
1-800-482-4TDD (4633)
http://www.insurance.ca.gov
14-BR-CA 37
Gallagher Student Health & Special Risk
Gallagher Student Health & Special Risk
UnitedHealthcare Insurance Company
gallagherstudent.com/APU (Discounts and Wellness)
EyeMed
EyeMed EyeMed 45,000
LensCrafters Sears Optical Target Optical JC Penney Optical
Pearle Vision 15% 45%
EyeMed
www.gallagherstudent.com (Discounts and
Wellness)
Basix
Basix Gallagher Student Health &
Special Risk Basix
Gallagher Student Health & Special Risk
50%
Basix
– Basix Basix
www.basixstudent.com
CampusFit
CampusFit
(Energy Management)
(Fitness Works) mp3
5
(Wellness Support) mp3
CampusFit http://campusfit.basixwellness.com
14-BR-CA 38
UNITEDHEALTHCARE INSURANCE COMPANY
Gallagher Student Health & Special Risk 500 Victory Road Quincy, MA 02171 1-800-406-4517 www.gallagherstudent.com/APU
Gallagher Student Health & Special Risk EyeMed Basix Campus Fit
www.gallagherstudent.com/APU (Discounts & Wellness)
Gallagher Student
2015-320-1 2015-320-2
v2 NOC1 (8/18/15)
14-BR-CA 39
2015-320-1
NOC#1 (8/17/15)
– /
- ( 72 )
- ( )
( )
(
)
/ ( 12 / $30 ) 100%
$25 / 60% $25
–
(Caution - limited by federal law to investigational use)
Parlodel Pergonal Clomid Profasi Metrodin Serophene
19
(1)
(
)
14-BR-CA 40
26 - 30
1)
2)
1) 2) 31
(1) (2)
California
1)
2)
3) 18 18 California
a.
b.
4)
1) 2)
3) 4)
24 5) 6)
1)
2)
3)
4)
5)
/
14-BR-CA 41
48
96
31
A B
( )
( )
FDA 90
FDA
https://www.healthcare.gov/what-are-my-preventive-care-benefits
-
( )
14-BR-CA 42
a. X
b.
c.
d.
e. (HIV)
f.
g.
h.
i.
(California )