2014 summer internship
TRANSCRIPT
By Garrett Anderson
Operations Intern
A Summer Spent With
Williams-Sonoma
Senior at the University of Arkansas, studying Supply
Chain Management
I live in Memphis, TN. (Germantown)
I went to St. George’s Independent School.
This is my second summer working with Williams
Sonoma.
Managers: Jeff Laughter, William Luckhardt, Adam Watkins,
Jon May, and Matt Crangle
Manually hand pick, bumblebee gun picking, mass picking,
conveyor belt
SOP-Click Here
Group similar items close together in the mods
Increase LPH picked
Decrease jams/clustering of the conveyor belts/mods
Decrease the number of stops per carton
Mod 3 is jamming and level one is getting way to congestedFind “best sellers” and move them to level four (an empty floor)Group similar items that often sell togetherPut lighter products on high shelves and “top sellers” in the center, middle shelf.
Meet with William Szekely, to find out how to use his program, Qlikview.Find top sellers for all previous sales and create a prediction for what will sell high this summer.Create an excel file systematically placing each SKU in a mod location.Meet with Donna Ballard and Bangone Sithongsouk and give them the SKU numbers, old locations, and new locations for each item beings switched.
Sanchez Hunt 1050 picks in just 6 hours-over 1400 at the end of the day and 240 lph vs the average 77.52
Better flow of totes into mod 3
7/14/2014 7/15/2014 7/16/2014 7/17/2014
145.2955083 146.0376974 148.3069943 151.9974747
303.5056968
256.6228514270.1042874
226.0915868
Lines/Work time
Other Lvls Avg. M3L4In only 2.5 zones vsthe 16 of every other level (176 total)
SortShine
SafetySustain
Stabilize
Standardize
Distinguish what is needed and what is not
A place for everything and everything in its place
Maintaining cleanliness
Maintain and monitor for adherence
Following the rules to sustain
Maintain a safe work environment
Separate and color code each area in OB2
Walk each area, speak with associates, and forecast how many trashcans, brooms, and dust pans each sections will need
Designate a specific location for each
Order additional equipment and broom holders.
Physically move each trashcan, broom, and dust pan to each location I had planned.
Mark each location and piece of equipment with the color coded tape and also number each
Create a checklist for the lead/manager of each area to ensure each item stays in its location and every section is cleaned daily.
Example Checklist-Click Here
Didn’t work quite as planned..
Perhaps a better solution could be..
Hundreds of cartons sent from PZ with either mispicks or missing items
At the same time the “swamp” (extras area) was overflowing
Searched through Reddwerks to see where each carton went wrong, for written proof
Excel File-Click Here
Results: Items were picked and lost in PZ
there were no PZ indicators on certain items that were meant to be monogrammed
Enforce that PZ keep there extras and “mispicks”, then go through each carton and see if the missing piece was in the extras
Click Here
My managers, namely, Jeff Laughter, Adam Watkins, Jon May, William Luckhardt, and Matt Crangle
Everyone who helped me acquire this internship such as Dean Miller, Staci McDougall, Leslie Zurburg, Whitney Adkins, Cathy Quinn, and Craig Connors