2013: year end reporting & 2014: 1 st quarter update

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June 2014. 2013: Year END Reporting & 2014: 1 st Quarter Update . Client Mix & Event Types. - PowerPoint PPT Presentation

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2013: Year END Reporting & 2014: 1st Quarter Update June 2014

Client Mix & Event TypesCorporate (Industrial, Commercial, Financial, Agricultural, Marketing, Law firms): Training, mediation & negotiations, recognition & appreciation, board retreats, seminars, corporate parties & meeting, trade showsAssociations: Annual General Meetings, Regional ConferencesSocial: Weddings, Halloween Fest, Brunch with Santa, Christmas at the CentreNon-Profit: Brainstorming sessions, board meetings, Rural/Urban DinnerGovernment (all levels): Federal, province, municipalConsumer shows: Home Show, Wedding Show, Christmas Show, Farm Show, Power Boats and RV Show, Car Show, Toy Show, Beer Show (coming), Comics Show (coming)

Food & Beverage Services

Fundraising / Community / Corporate

Consumer Shows

Conference & Business Events

Glimpse of Social Events

Self Driven Events

Glimpse of Public Events

Toy Show

Glimpse of PRIVATE Events Professional Associations

Glimpse of PRIVATE Events for Fall 2013 Governments / Non Profits

John D. Bradley Convention Centre Economic Development Team LunchMunicipality of Chatham-Kent & Compass Group Canada11June 2013Customers Appreciation QuotesThe Facility and food were great, we will be in touch in the new year as I am sure we will hold another meeting at the centreSue, LK district School Board Many thanks for all your support, The set-Up and food were excellent as usual, And your staff helpful and capable. Always a pleasure to work with you.Maura , Erie-St-Clair, CCAC Great Job at the Rural Urban Dinner many many compliments. Gail. CK Chamber of Commerce Thanks again for all your help on Nov 25th, - as always, our events run very smoothly when we hold them at your convention centre. Makes my job that much easier! Julie, Erie-St Clair LHINGlad that everything went so well! Everyone had a great time and I want to thank you again for all of your help. We will definitely be back!Lesley , Investors GroupThanks again, everything was really good, rave reviews about the chicken and ravioli!!! Cathy, Thamesview Family Health team.

Customers Appreciation QuotesWe were totally blown away with the level of service and quality of food and venue for the evening, we received nothing but positive comments from everyone that was at the event, your staff were incredible and accommodating to make the evening special.Walter , Blackburn Radio What an amazing day! Thank you so much for everything. Staff was awesome, just cant say enough good things about the service and facility! John, TEDx Chatham-KentThank you and all the staff at the convention centre Everyone did an outstanding job. Ron, Maizex seeds.The participants along with our team were very pleased with the host venue, several participants commented on the superior customer service they received! Geoff, Municipality of Chatham-Kentthank you Your facility is beautiful and you provide excellent service as well!Tracy , FCCThanks, The facilities, food and service were excellent! Marinus, IPSOS Agr

Summary of Guests2012 2013 increase by 6,090 (18%)

+10% over 2012+20% over 2013Summary of Event Days2012-2013 increase by 86 (25%)

Summary of Operation Requirements 2012 - 2013 Increased performance $ 132,000$ 477,000$ 345,000Sales & Marketing Ongoing EffortsMarket Lead Generation with a 3rd Party ProfessionalsAdvertising, Regional & Local mediaIncentive Rates & Packages StrategyMarket Specific FocusResources and Circles of InfluenceNetworking and Public RelationsIndustry Trade Show Presence

WEEKDocumentation and Image:Publicity & BrandingWebsiteSales Collateral: A sales package is developed. This print material is being distributed to emphasize the value of the new facility and encourage customers with qualified business to consider the new Convention Centre as a future meeting and exhibit destination.

17FAM Tour: A Success!

Moving in the right directionSeparate presentation being made on the Economic Impact to the community on the Convention CentreMore exposure, partnering with economic development and tourism to promote CK as a destination for Events and ToursPositive response from users, spreading of word of mouthEvents are being re-booked for the following year and leading to additional bookingsPeople attending events are recommending the facility within their networks

SummaryOn the road to success:Improved position (2013 vs. 2012) in regards to deficitEffective actions underway to control and monitor costsDiverse use of the facility meeting C-K needs and beyondBuilding on the successful events of 2012 & 2013 to gr0w in 2014-2015Concentrated efforts on Sales and Marketing strategies to focus on short and long term revenue generation and economic benefit to Chatham-Kent

Thank You