2012 brand use study - cdnassets.hw.net

91
2012 Brand Use Study Published by One Thomas Circle NW, Suite 600 Washington, DC 20005 Conducted by

Upload: others

Post on 08-Dec-2021

1 views

Category:

Documents


0 download

TRANSCRIPT

2012 Brand Use Study

Published by

One Thomas Circle NW, Suite 600

Washington, DC 20005

Conducted by

© 2011 Hanley Wood

i

2012 Brand Use Study

Contents

Purpose ..................................................................1 Method...................................................................2 Data Interpretation.................................................3 About Readex ........................................................4 Top 3 Brands Explanation .....................................5 Summary Results

Key to Tables -- 88 Number of Residential Units Built -- 89 Average Sale Price -- 90 Willingness to Try New Brands -- 91 Reasons for Willingness to Try New Brands -- 92 Final Brand Decision Maker -- 93 Change in Role of Dealer/Distributor -- 94 Importance of Green/Sustainable Features in Brand Selection -- 95 Geographic Distribution -- 99

PRODUCT CATEGORIES (starting page)

Bath Accessories 6 100 Bath Fixtures 7 104 Bathroom Ventilation/Fans 8 108 Builder Instruments 9 112 Cabinets: Semi-Custom and Custom 10 116 Cabinets: Stock 11 120 Carpet 12 124 Caulks/Sealants 13 128 Central Vacuums 14 132 Ceramic Tile 15 136 Closet/Organization Systems 16 140 Compact Equipment 17 144 Decking: Composite/PVC 18 148 Decorative Mouldings & Columns: Exterior 19 152 Decorative Mouldings/Trim/Columns: Interior 20 156 Dishwashers 21 160 Disposers 22 164 Doors: Entry 23 168 Doors: Garage 24 172 Doors: Interior Passage 25 176 Doors: Patio 26 180

© 2011 Hanley Wood

ii

2012 Brand Use Study

Summary Results

Electrical Systems/Load Centers 27 188 Elevators: Residential 28 192 Engineered I-Joists 29 196 Exterior Foundation Waterproofing (Construction Phase) 30 200 Exterior Trim 31 204 Exterior Wall Sheathing 32 208 Faucets 33 212 Finance/Mortgage Companies 34 216 Fireplaces/Wood Stoves 35 220 Flooring: Laminate 36 224 Flooring: Vinyl 37 228 Flooring: Wood 38 232 Garage Door Openers 39 236 Generators: Portable 40 240 Generators: Stationary 41 244 Home Entertainment 42 248 Housewrap 43 252 HVAC 44 256 Insulation 45 260 Kitchen Sinks 46 264 Laundry Appliances 47 268 Lighting 48 272 Lighting Controls/Switches 49 276 Locksets/Hardware 50 280 Manufactured Stone 51 284 Oriented Strand Board 52 288 Outdoor Kitchens/Grills/Barbeques 53 292 Paints 54 296 Protective Surfacing 55 300 Radiant Barrier Sheathing 56 304 Range Hoods 57 308 Ranges/Cooktops 58 312 Refrigerators 59 316 Retaining Walls 60 320 Ridge Vent Systems 61 324 Roofing: Asphalt/Fiberglass Shingles 62 328 Roofing: Clay/Concrete/Synthetic Tiles 63 332 Roofing: Metal 64 336 Roofing: Photovoltaic 65 340 Shower Doors/Surrounds 66 344 Siding: Brick 67 348

© 2011 Hanley Wood

iii

2012 Brand Use Study

Summary Results Siding: EIFS/Stucco 68 352 Siding: Engineered Wood 69 356 Siding: Fiber Cement 70 360 Siding: Insulated 71 364 Siding: Vinyl 72 368 Speakers: Outdoor 73 372 Stains/Varnishes 74 376 Surfacing: Laminate 75 380 Surfacing: Quartz 76 384 Surfacing: Solid Surfaces 77 388 Trucks: Pickup 78 392 Underlayment 79 396 Wallboard 80 400 Water Heaters 81 404 Whirlpool Baths 82 408 Windows: Skylights/Roof 83 412 Windows: Vinyl 84 416 Windows: Wood & Clad-Wood 85 420

Appendix Sample Composition .......................................................A1 Mailing Series..................................................................A2 Caution ............................................................................A3 Survey Correspondence...................................................A4 Survey Questionnaire ......................................................A9

Brand Index

© 2012 Hanley Wood

1

2012 Brand Use Study

Purpose The findings cited in this report are based on a survey sponsored by Hanley Wood on behalf of their publication, Builder. The purpose of this research project was to provide the editors and advertisers with a profile of the brands used by builders. The main areas of inquiry included:

♦ the number and average sale price of residential units respondents� firms were involved with building in 2011

♦ the importance of green/sustainable features/attributes in their brand selection decision in each of 80 product categories

♦ respondents� familiarity with, use of, and opinions about brands in 80 product categories

© 2012 Hanley Wood

2

2012 Brand Use Study

Method The survey sample of 10,800 was selected in systematic fashion by Hanley Wood and Readex from domestic recipients of Builder classified as �builder, builder-developer, or general contractor,� including those who receive Builder as a benefit of NAHB membership, but excluding those classified as �do not promote.� The sample represented 84,502 recipients at the time of selection. Twelve versions of a 4-page questionnaire (5.5� x 8.5� pages) were designed jointly by Hanley Wood and Readex. Data was collected via mail survey from August 9 to September 29, 2011. The survey was closed for tabulation with 3,133 usable responses�a 29% response rate. The margin of error for percentages based on all 3,133 usable responses is ±1.7 percentage points at the 95% confidence level. The margin of error for percentages based on the total answering for each product category asked about in this study is approximately 6 percentage points. The margin of error for percentages based on smaller sample sizes�census regions, for example�will be larger. (Please refer to the Appendix for more details of the method.)

© 2012 Hanley Wood

3

2012 Brand Use Study

Data Interpretation Mean A mean is the arithmetic average of a distribution (i.e., a set of values). Because it is arithmetically calculated, it can be multiplied by the population represented to estimate a total projected volume. For example, if 100 survey respondents (representing 10,000 people in the population) reported mean expenditures of $100 each, total expenditures for that population are estimated as 10,000 x $100 = 1,000,000. Means are very much influenced by extremely large or extremely small values in the distribution (e.g., one millionaire can substantially raise an estimate of average income). Means for grouped data are calculated using the midpoint of each range. The lowest-valued group is represented by its largest value; the highest-valued group by its lowest.

Median A median is the value that lies at the middle of a distribution: that is, 50% of the values are above it and 50% are below. It represents the �typical� response, and is not influenced by extreme values. For most distributions, the median will be either roughly equal to, or significantly smaller than the mean. Medians for grouped data are calculated by locating the group which contains the 50th percentile, then interpolating between the lower and upper bounds to estimate the precise value. Only the values listed above the statistics on a data table are used in the calculations.

© 2012 Hanley Wood

4

2012 Brand Use Study

About Readex Readex Research is a nationally recognized independent research company located in Stillwater, Minnesota. Its roots are in survey research for the magazine publishing industry, but specialization in conducting high-quality survey research (by mail and/or the Internet) has brought clients from many other markets, including associations, corporate marketers and communicators, and government agencies. Since its founding in 1947, Readex has completed thousands of surveys for a lengthy and diverse list of clients. As a full-service survey research supplier, Readex provides in-house processing of all phases of each project (traditional mailing, broadcast emailing, and data processing) to ensure complete control over project quality and schedule. Analytical capabilities include a range of multivariate statistics and modeling techniques, in addition to the more traditional stub-and-banner tabulations. This survey was conducted and this report was prepared by Readex in accordance with accepted research standards and practices.

© 2012 Hanley Wood

5

2012 Brand Use Study

Top 3 Brands The following pages present a graphic summary of brand-related results in alphabetical order by product category. Only the top three brands have been included in the charts for each question, based strictly on the percentage indicating each brand (or the average rating provided for each) regardless of sampling error. Results for all brands and all questions are listed in the Results section of this report.

Bases for Results The bases for the percentages vary depending on the number who indicated their firms used each category in the past 2 years for the charts showing brand familiarity, brands used in the past 2 years, and brands used the most. Multiple responses were allowed for each. Results for the quality ratings are based on those giving a rating for each brand. Quality ratings based on fewer than 30 responses are considered statistically unstable and have been asterisked in the Results. They have also been omitted from the summary charts.

Survey Questions The survey questions related to these charts were as follows:

For each product listed in the survey and for that product specifically …

a. Which brands have you HEARD OF?

b. Which brands has your firm USED IN THE PAST 2 YEARS (including brands you

subcontracted with others to install)?

c. Which brand(s) does your firm USE THE MOST?

d. How would you rate the QUALITY of each brand you are familiar with?

© 2012 Hanley Wood

6

2012 Brand Use Study

Top 3 BATH ACCESSORIES

Brand Familiarity

95%

89%

88%

0% 20% 40% 60% 80% 100%

Kohler

Delta Matching Bath Accessories

American Standard

% who heard of each

Brands Used in Past 2 Years

77%

63%

60%

60%

0% 20% 40% 60% 80% 100%

Kohler

Moen/Creative Specialties Int'l

Delta Matching Bath Accessories

American Standard

Brands Used the Most

40%

29%

25%

0% 20% 40% 60% 80% 100%

Kohler

Moen/Creative Specialties Int'l

Delta Matching Bath Accessories

Quality Rating

5.98

5.76

5.65

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kohler

Grohe

Baldwin

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

7

2012 Brand Use Study

Top 3 BATH FIXTURES

Brand Familiarity

91%

87%

68%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Jacuzzi

% who heard of each

Brands Used in Past 2 Years

78%

63%

34%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Jacuzzi

Brands Used the Most

42%

20%

9%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Jacuzzi

Quality Rating

6.10

5.76

5.73

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kohler

Toto

Grohe

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

8

2012 Brand Use Study

Top 3 BATHROOM VENTILATION/FANS

Brand Familiarity

82%

74%

51%

0% 20% 40% 60% 80% 100%

NuTone

Broan

Panasonic

% who heard of each

Brands Used in Past 2 Years

65%

56%

28%

0% 20% 40% 60% 80% 100%

NuTone

Broan

Panasonic

Brands Used the Most

33%

29%

11%

0% 20% 40% 60% 80% 100%

Broan

NuTone

Panasonic

Quality Rating

5.62

5.50

5.48

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Panasonic

Broan

NuTone

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

9

2012 Brand Use Study

Top 3 BUILDER INSTRUMENTS

Brand Familiarity

74%

71%

40%

0% 20% 40% 60% 80% 100%

DeWalt

Stanley

David White

% who heard of each

Brands Used in Past 2 Years

53%

50%

19%

0% 20% 40% 60% 80% 100%

DeWalt

Stanley

David White

Brands Used the Most

31%

21%

6%

0% 20% 40% 60% 80% 100%

DeWalt

Stanley

Topcon

Quality Rating

5.81

5.68

5.62

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Topcon

DeWalt

Berger

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

10

2012 Brand Use Study

Top 3 CABINETS: SEMI-CUSTOM AND CUSTOM

Brand Familiarity

70%

35%

32%

0% 20% 40% 60% 80% 100%

KraftMaid

Wellborn

Quaker Maid

% who heard of each

Brands Used in Past 2 Years

27%

9%

8%

8%

0% 20% 40% 60% 80% 100%

KraftMaid

Quaker Maid

Wellborn

Wood-Mode

Brands Used the Most

14%

3%

2%

0% 20% 40% 60% 80% 100%

KraftMaid

Wood-Mode

*

*Bruce; Quaker Maid; Wellborn; Decora

Quality Rating

5.47

5.29

5.05

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Wood-Mode

Wellborn

KraftMaid

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

11

2012 Brand Use Study

Top 3 CABINETS: STOCK

Brand Familiarity

62%

52%

47%

0% 20% 40% 60% 80% 100%

KraftMaid

Merillat

Aristokraft

% who heard of each

Brands Used in Past 2 Years

22%

21%

13%

0% 20% 40% 60% 80% 100%

KraftMaid

Merillat

Aristokraft

Brands Used the Most

10%

8%

6%

0% 20% 40% 60% 80% 100%

KraftMaid

Merillat

Aristokraft

Quality Rating

5.14

5.03

4.94

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kitchen Craft

KraftMaid

Merillat

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

12

2012 Brand Use Study

Top 3 CARPET

Brand Familiarity

76%

69%

21%

0% 20% 40% 60% 80% 100%

Mohawk

Shaw Industries

Dalton Paradise Carpet

% who heard of each

Brands Used in Past 2 Years

58%

52%

6%

0% 20% 40% 60% 80% 100%

Mohawk

Shaw Industries

Dalton Paradise Carpet

Brands Used the Most

28%

28%

2%

0% 20% 40% 60% 80% 100%

Shaw Industries

Mohawk

Dalton Paradise Carpet

Quality Rating

5.67

5.60

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Shaw Industries

Mohawk

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

13

2012 Brand Use Study

Top 3 CAULKS/SEALANTS

Brand Familiarity

81%

74%

65%

0% 20% 40% 60% 80% 100%

DAP (Phenoseal)

GE Silicones, Sealants, Adhesives

Gorilla Glue

% who heard of each

Brands Used in Past 2 Years

67%

60%

45%

0% 20% 40% 60% 80% 100%

DAP (Phenoseal)

GE Silicones, Sealants, Adhesives

Gorilla Glue

Brands Used the Most

32%

27%

19%

0% 20% 40% 60% 80% 100%

DAP (Phenoseal)

GE Silicones, Sealants, Adhesives

GREAT STUFF

Quality Rating

5.88

5.87

5.78

1.00 2.00 3.00 4.00 5.00 6.00 7.00

GREAT STUFF

GE Silicones, Sealants, Adhesives

Gorilla Glue

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

14

2012 Brand Use Study

Top 3 CENTRAL VACUUMS

Brand Familiarity

58%

52%

51%

0% 20% 40% 60% 80% 100%

NuTone

Hoover

Eureka

% who heard of each

Brands Used in Past 2 Years

20%

16%

10%

0% 20% 40% 60% 80% 100%

NuTone

Beam

Hoover

Brands Used the Most

13%

8%

4%

0% 20% 40% 60% 80% 100%

NuTone

Beam

Hoover

Quality Rating

5.65

5.55

5.39

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Beam

NuTone

Hoover

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

15

2012 Brand Use Study

Top 3 CERAMIC TILE

Brand Familiarity

64%

62%

46%

0% 20% 40% 60% 80% 100%

Armstrong

Dal-Tile

American Olean

% who heard of each

Brands Used in Past 2 Years

44%

35%

24%

24%

0% 20% 40% 60% 80% 100%

Dal-Tile

Armstrong

American Olean

Florida Tile

Brands Used the Most

19%

13%

10%

0% 20% 40% 60% 80% 100%

Dal-Tile

Armstrong

Florida Tile

Quality Rating

5.76

5.69

5.55

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Florida Tile

Dal-Tile

Armstrong

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

16

2012 Brand Use Study

Top 3 CLOSET/ORGANIZATION SYSTEMS

Brand Familiarity

65%

64%

55%

0% 20% 40% 60% 80% 100%

Rubbermaid

Closet Maid

California Closets

% who heard of each

Brands Used in Past 2 Years

34%

23%

15%

0% 20% 40% 60% 80% 100%

Closet Maid

Rubbermaid

California Closets

Brands Used the Most

20%

10%

4%

0% 20% 40% 60% 80% 100%

Closet Maid

Rubbermaid

California Closets

Quality Rating

5.56

5.56

5.40

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Rubbermaid

California Closets

Closet Maid

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

17

2012 Brand Use Study

Top 3 COMPACT EQUIPMENT

Brand Familiarity

75%

71%

70%

0% 20% 40% 60% 80% 100%

Bobcat Company

Caterpillar

John Deere

% who heard of each

Brands Used in Past 2 Years

39%

29%

27%

0% 20% 40% 60% 80% 100%

Bobcat Company

John Deere

Caterpillar

Brands Used the Most

24%

13%

13%

0% 20% 40% 60% 80% 100%

Bobcat Company

Caterpillar

John Deere

Quality Rating

6.19

6.14

6.06

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Caterpillar

Bobcat Company

John Deere

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

18

2012 Brand Use Study

Top 3 DECKING: COMPOSITE/PVC

Brand Familiarity

79%

61%

53%

0% 20% 40% 60% 80% 100%

Trex

AZEK Decks

CertainTeed EverNew

% who heard of each

Brands Used in Past 2 Years

49%

27%

19%

0% 20% 40% 60% 80% 100%

Trex

AZEK Decks

TimberTech

Brands Used the Most

27%

14%

7%

0% 20% 40% 60% 80% 100%

Trex

AZEK Decks

TimberTech

Quality Rating

5.50

5.48

5.32

1.00 2.00 3.00 4.00 5.00 6.00 7.00

AZEK Decks

TimberTech

Trex

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

19

2012 Brand Use Study

Top 3 DECORATIVE MOULDINGS & COLUMNS:

EXTERIOR

Brand Familiarity

49%

40%

26%

0% 20% 40% 60% 80% 100%

Fypon

CertainTeed Restoration Millwork

Aristocast

% who heard of each

Brands Used in Past 2 Years

27%

12%

9%

0% 20% 40% 60% 80% 100%

Fypon

Permacast (HB&G)

Mid-America Siding Components

Brands Used the Most

15%

7%

3%

3%

0% 20% 40% 60% 80% 100%

Fypon

Permacast (HB&G)

CertainTeed Restoration Millwork

Mid-America Siding Components

Quality Rating

5.74

5.71

5.27

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Permacast (HB&G)

Fypon

CertainTeed Restoration Millwork

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

20

2012 Brand Use Study

Top 3 DECORATIVE MOULDINGS/TRIM/COLUMNS:

INTERIOR

Brand Familiarity

44%

32%

26%

26%

0% 20% 40% 60% 80% 100%

Fypon

Flex Trim

Aristocast

Permacast (HB&G)

% who heard of each

Brands Used in Past 2 Years

23%

17%

12%

0% 20% 40% 60% 80% 100%

Fypon

Flex Trim

Permacast (HB&G)

Brands Used the Most

11%

5%

5%

0% 20% 40% 60% 80% 100%

Fypon

Flex Trim

Permacast (HB&G)

Quality Rating

5.74

5.69

5.63

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Permacast (HB&G)

Fypon

Flex Trim

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

21

2012 Brand Use Study

Top 3 DISHWASHERS

Brand Familiarity

89%

88%

86%

0% 20% 40% 60% 80% 100%

Whirlpool

Kenmore (Sears)

GE Appliances

% who heard of each

Brands Used in Past 2 Years

53%

47%

39%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

KitchenAid

Brands Used the Most

29%

19%

15%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

KitchenAid

Quality Rating

5.79

5.68

5.58

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Viking

Thermador

Bosch

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

22

2012 Brand Use Study

Top 3 DISPOSERS

Brand Familiarity

73%

70%

69%

0% 20% 40% 60% 80% 100%

In-Sink-Erator

GE Appliances

KitchenAid

% who heard of each

Brands Used in Past 2 Years

57%

40%

33%

0% 20% 40% 60% 80% 100%

In-Sink-Erator

GE Appliances

KitchenAid

Brands Used the Most

35%

18%

10%

0% 20% 40% 60% 80% 100%

In-Sink-Erator

GE Appliances

Whirlpool

Quality Rating

5.78

5.53

5.28

1.00 2.00 3.00 4.00 5.00 6.00 7.00

In-Sink-Erator

KitchenAid

Whirlpool

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

23

2012 Brand Use Study

Top 3 DOORS: ENTRY

Brand Familiarity

84%

82%

79%

0% 20% 40% 60% 80% 100%

Pella

JELD-WEN

Therma-Tru

% who heard of each

Brands Used in Past 2 Years

51%

42%

42%

42%

0% 20% 40% 60% 80% 100%

Therma-Tru

JELD-WEN

Pella

Masonite

Brands Used the Most

28%

18%

15%

15%

0% 20% 40% 60% 80% 100%

Therma-Tru

Masonite

Pella

JELD-WEN

Quality Rating

5.85

5.62

5.45

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Pella

Therma-Tru

Simpson

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

24

2012 Brand Use Study

Top 3 DOORS: GARAGE

Brand Familiarity

72%

62%

53%

0% 20% 40% 60% 80% 100%

Overhead Door

Wayne-Dalton

Clopay

% who heard of each

Brands Used in Past 2 Years

39%

26%

24%

0% 20% 40% 60% 80% 100%

Overhead Door

Wayne-Dalton

Clopay

Brands Used the Most

23%

16%

12%

0% 20% 40% 60% 80% 100%

Overhead Door

Wayne-Dalton

Clopay

Quality Rating

5.65

5.47

5.40

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Overhead Door

Wayne-Dalton

Raynor

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

25

2012 Brand Use Study

Top 3 DOORS: INTERIOR PASSAGE

Brand Familiarity

74%

66%

33%

0% 20% 40% 60% 80% 100%

Masonite

JELD-WEN

Benchmark

% who heard of each

Brands Used in Past 2 Years

50%

32%

13%

0% 20% 40% 60% 80% 100%

Masonite

JELD-WEN

Simpson

Brands Used the Most

29%

13%

5%

5%

0% 20% 40% 60% 80% 100%

Masonite

JELD-WEN

Simpson

Colonist

Quality Rating

5.57

5.31

5.25

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Simpson

JELD-WEN

Masonite

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

26

2012 Brand Use Study

Top 3 DOORS: PATIO

Brand Familiarity

88%

77%

76%

0% 20% 40% 60% 80% 100%

Andersen

JELD-WEN

Pella

% who heard of each

Brands Used in Past 2 Years

56%

36%

33%

0% 20% 40% 60% 80% 100%

Andersen

JELD-WEN

Pella

Brands Used the Most

27%

15%

14%

0% 20% 40% 60% 80% 100%

Andersen

Pella

JELD-WEN

Quality Rating

5.89

5.83

5.72

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Andersen

Marvin

Pella

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

27

2012 Brand Use Study

Top 3 ELECTRICAL SYSTEMS/LOAD CENTERS

Brand Familiarity

68%

64%

48%

0% 20% 40% 60% 80% 100%

Square D by Schneider Electric

GE Appliances

Siemens/Murray

% who heard of each

Brands Used in Past 2 Years

50%

35%

23%

0% 20% 40% 60% 80% 100%

Square D by Schneider Electric

GE Appliances

Siemens/Murray

Brands Used the Most

32%

20%

11%

0% 20% 40% 60% 80% 100%

Square D by Schneider Electric

GE Appliances

Siemens/Murray

Quality Rating

6.03

5.88

5.52

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Square D by Schneider Electric

Siemens/Murray

Eaton Electrical

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

28

2012 Brand Use Study

Top 3 ELEVATORS: RESIDENTIAL

Brand Familiarity

33%

24%

23%

0% 20% 40% 60% 80% 100%

Otis at home

Inclinator

ThyssenKrupp Access

% who heard of each

Brands Used in Past 2 Years

6%

4%

2%

0% 20% 40% 60% 80% 100%

Otis at home

ThyssenKrupp Access

Inclinator

Brands Used the Most

4%

2%

1%

0% 20% 40% 60% 80% 100%

Otis at home

ThyssenKrupp Access

Inclinator

Quality Rating

1.00 2.00 3.00 4.00 5.00 6.00 7.00

(none based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

29

2012 Brand Use Study

Top 3 ENGINEERED I-JOISTS

Brand Familiarity

77%

69%

58%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

Boise Cascade

TJI Joists (iLevel)

% who heard of each

Brands Used in Past 2 Years

43%

36%

35%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

Boise Cascade

TJI Joists (iLevel)

Brands Used the Most

19%

17%

16%

0% 20% 40% 60% 80% 100%

TJI Joists (iLevel)

Boise Cascade

Georgia-Pacific

Quality Rating

5.75

5.75

5.71

1.00 2.00 3.00 4.00 5.00 6.00 7.00

TJI Joists (iLevel)

Georgia-Pacific

Boise Cascade

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

30

2012 Brand Use Study

Top 3 EXTERIOR FOUNDATION WATERPROOFING

(CONSTRUCTION PHASE)

Brand Familiarity

55%

38%

26%

0% 20% 40% 60% 80% 100%

CertainTeed Form-A-Drain

Tuff-N-Dri

Ultra-Shield

% who heard of each

Brands Used in Past 2 Years

18%

16%

7%

0% 20% 40% 60% 80% 100%

CertainTeed Form-A-Drain

Tuff-N-Dri

Ultra-Shield

Brands Used the Most

11%

8%

4%

0% 20% 40% 60% 80% 100%

CertainTeed Form-A-Drain

Tuff-N-Dri

Watchdog

Quality Rating

5.56

5.45

5.30

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Tuff-N-Dri

CertainTeed Form-A-Drain

Ultra-Shield

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

31

2012 Brand Use Study

Top 3 EXTERIOR TRIM

Brand Familiarity

77%

53%

43%

0% 20% 40% 60% 80% 100%

HardieTrim (James Hardie)

AZEK Trimboards

Fypon

% who heard of each

Brands Used in Past 2 Years

57%

34%

24%

0% 20% 40% 60% 80% 100%

HardieTrim (James Hardie)

AZEK Trimboards

Fypon

Brands Used the Most

28%

17%

7%

7%

0% 20% 40% 60% 80% 100%

HardieTrim (James Hardie)

AZEK Trimboards

Fypon

MiraTEC

Quality Rating

5.85

5.76

5.63

1.00 2.00 3.00 4.00 5.00 6.00 7.00

AZEK Trimboards

HardieTrim (James Hardie)

TrexTrim

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

32

2012 Brand Use Study

Top 3 EXTERIOR WALL SHEATHING

Brand Familiarity

54%

51%

48%

0% 20% 40% 60% 80% 100%

Dow Styrofoam

Georgia-Pacific (DensGlass Gold)

Owens Corning

% who heard of each

Brands Used in Past 2 Years

32%

27%

27%

0% 20% 40% 60% 80% 100%

Dow Styrofoam

Georgia-Pacific (DensGlass Gold)

US Gypsum

Brands Used the Most

13%

13%

12%

0% 20% 40% 60% 80% 100%

US Gypsum

Georgia-Pacific (DensGlass Gold)

Dow Styrofoam

Quality Rating

5.87

5.79

5.68

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Georgia-Pacific (DensGlass Gold)

Dow Styrofoam

US Gypsum

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

33

2012 Brand Use Study

Top 3 FAUCETS

Brand Familiarity

86%

84%

82%

0% 20% 40% 60% 80% 100%

Delta

Moen

Kohler

% who heard of each

Brands Used in Past 2 Years

65%

63%

60%

0% 20% 40% 60% 80% 100%

Delta

Moen

Kohler

Brands Used the Most

34%

30%

29%

0% 20% 40% 60% 80% 100%

Delta

Moen

Kohler

Quality Rating

6.10

6.02

5.94

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Grohe

Kohler

Hansgrohe

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

34

2012 Brand Use Study

Top 3 FINANCE/MORTGAGE COMPANIES

Brand Familiarity

68%

67%

58%

0% 20% 40% 60% 80% 100%

Bank of America

Wells Fargo Home Mortgage

Capital One

% who heard of each

Brands Used in Past 2 Years

25%

23%

11%

0% 20% 40% 60% 80% 100%

Bank of America

Wells Fargo Home Mortgage

Capital One

Brands Used the Most

10%

6%

5%

5%

0% 20% 40% 60% 80% 100%

Bank of America

Wells Fargo Home Mortgage

Capital One

Chase Home Finance

Quality Rating

4.86

4.65

4.65

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Capital One

Chase Home Finance

GMAC

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

35

2012 Brand Use Study

Top 3 FIREPLACES/WOOD STOVES

Brand Familiarity

55%

49%

48%

0% 20% 40% 60% 80% 100%

Heatilator

Majestic

Heat & Glo

% who heard of each

Brands Used in Past 2 Years

29%

23%

22%

0% 20% 40% 60% 80% 100%

Heatilator

Heat & Glo

Majestic

Brands Used the Most

13%

10%

9%

0% 20% 40% 60% 80% 100%

Heatilator

Heat & Glo

Majestic

Quality Rating

5.97

5.67

5.66

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Vermont Castings

Majestic

Heatilator

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

36

2012 Brand Use Study

Top 3 FLOORING: LAMINATE

Brand Familiarity

83%

70%

61%

61%

0% 20% 40% 60% 80% 100%

Armstrong

Pergo

Wilsonart

Mohawk

% who heard of each

Brands Used in Past 2 Years

51%

27%

27%

27%

0% 20% 40% 60% 80% 100%

Armstrong

Pergo

Shaw

Wilsonart

Brands Used the Most

26%

12%

12%

0% 20% 40% 60% 80% 100%

Armstrong

Shaw

Wilsonart

Quality Rating

5.54

5.41

5.36

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Armstrong

Wilsonart

Mohawk

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

37

2012 Brand Use Study

Top 3 FLOORING: VINYL

Brand Familiarity

82%

63%

57%

0% 20% 40% 60% 80% 100%

Armstrong

Congoleum

Mannington

% who heard of each

Brands Used in Past 2 Years

49%

26%

23%

0% 20% 40% 60% 80% 100%

Armstrong

Congoleum

Mannington

Brands Used the Most

27%

12%

11%

0% 20% 40% 60% 80% 100%

Armstrong

Mannington

Congoleum

Quality Rating

5.57

5.20

5.16

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Armstrong

Congoleum

Mannington

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

38

2012 Brand Use Study

Top 3 FLOORING: WOOD

Brand Familiarity

70%

61%

60%

0% 20% 40% 60% 80% 100%

Bruce

Armstrong

Lumber Liquidators

% who heard of each

Brands Used in Past 2 Years

40%

28%

18%

0% 20% 40% 60% 80% 100%

Bruce

Armstrong

Shaw

Brands Used the Most

18%

10%

8%

0% 20% 40% 60% 80% 100%

Bruce

Armstrong

Shaw

Quality Rating

5.68

5.65

5.45

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Bruce

Armstrong

Shaw

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

39

2012 Brand Use Study

Top 3 GARAGE DOOR OPENERS

Brand Familiarity

76%

75%

66%

0% 20% 40% 60% 80% 100%

LiftMaster

Genie

Craftsmen

% who heard of each

Brands Used in Past 2 Years

49%

29%

28%

0% 20% 40% 60% 80% 100%

LiftMaster

Genie

Overhead Door

Brands Used the Most

31%

17%

14%

0% 20% 40% 60% 80% 100%

LiftMaster

Overhead Door

Genie

Quality Rating

5.69

5.52

5.30

1.00 2.00 3.00 4.00 5.00 6.00 7.00

LiftMaster

Overhead Door

Wayne-Dalton

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

40

2012 Brand Use Study

Top 3 GENERATORS: PORTABLE

Brand Familiarity

68%

66%

58%

0% 20% 40% 60% 80% 100%

Briggs & Stratton

American Honda

DeWalt

% who heard of each

Brands Used in Past 2 Years

32%

25%

22%

0% 20% 40% 60% 80% 100%

American Honda

Briggs & Stratton

Generac

Brands Used the Most

21%

11%

10%

0% 20% 40% 60% 80% 100%

American Honda

Briggs & Stratton

Generac

Quality Rating

6.04

5.49

5.41

1.00 2.00 3.00 4.00 5.00 6.00 7.00

American Honda

Generac

Briggs & Stratton

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

41

2012 Brand Use Study

Top 3 GENERATORS: STATIONARY

Brand Familiarity

57%

51%

43%

0% 20% 40% 60% 80% 100%

Kohler

Generac

Cummins Onan

% who heard of each

Brands Used in Past 2 Years

22%

15%

10%

0% 20% 40% 60% 80% 100%

Generac

Kohler

Cummins Onan

Brands Used the Most

13%

8%

5%

0% 20% 40% 60% 80% 100%

Generac

Kohler

Cummins Onan

Quality Rating

5.81

5.72

5.60

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Cummins Onan

Kohler

Generac

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

42

2012 Brand Use Study

Top 3 HOME ENTERTAINMENT

Brand Familiarity

76%

71%

71%

0% 20% 40% 60% 80% 100%

Bose

Panasonic

Sony

% who heard of each

Brands Used in Past 2 Years

33%

27%

25%

0% 20% 40% 60% 80% 100%

Bose

Sony

Panasonic

Brands Used the Most

15%

12%

8%

0% 20% 40% 60% 80% 100%

Bose

Sony

Samsung

Quality Rating

6.27

5.79

5.56

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Bose

Sony

Panasonic

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

43

2012 Brand Use Study

Top 3 HOUSEWRAP

Brand Familiarity

91%

60%

48%

0% 20% 40% 60% 80% 100%

Tyvek (DuPont)

CertainTeed

Pink Wrap (Owens Corning)

% who heard of each

Brands Used in Past 2 Years

78%

25%

18%

0% 20% 40% 60% 80% 100%

Tyvek (DuPont)

CertainTeed

Typar (Fiberweb)

Brands Used the Most

53%

8%

5%

5%

0% 20% 40% 60% 80% 100%

Tyvek (DuPont)

CertainTeed

Pink Wrap (Owens Corning)

Typar (Fiberweb)

Quality Rating

6.13

5.42

5.42

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Tyvek (DuPont)

Typar (Fiberweb)

Dow Weathermate

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

44

2012 Brand Use Study

Top 3 HVAC

Brand Familiarity

81%

80%

77%

0% 20% 40% 60% 80% 100%

Carrier

Trane

Rheem

% who heard of each

Brands Used in Past 2 Years

44%

40%

29%

0% 20% 40% 60% 80% 100%

Carrier

Trane

Lennox

Brands Used the Most

22%

19%

10%

0% 20% 40% 60% 80% 100%

Carrier

Trane

Lennox

Quality Rating

5.90

5.66

5.60

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Trane

Carrier

Lennox

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

45

2012 Brand Use Study

Top 3 INSULATION

Brand Familiarity

80%

75%

63%

0% 20% 40% 60% 80% 100%

Owens Corning

CertainTeed

Johns Manville

% who heard of each

Brands Used in Past 2 Years

65%

45%

35%

0% 20% 40% 60% 80% 100%

Owens Corning

CertainTeed

Johns Manville

Brands Used the Most

37%

20%

13%

0% 20% 40% 60% 80% 100%

Owens Corning

CertainTeed

Johns Manville

Quality Rating

6.05

5.83

5.61

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Icynene

Owens Corning

Dow

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

46

2012 Brand Use Study

Top 3 KITCHEN SINKS

Brand Familiarity

91%

88%

75%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Moen

% who heard of each

Brands Used in Past 2 Years

71%

56%

42%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Moen

Brands Used the Most

36%

20%

15%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Elkay

Quality Rating

6.10

5.61

5.59

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kohler

Elkay

Moen

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

47

2012 Brand Use Study

Top 3 LAUNDRY APPLIANCES

Brand Familiarity

82%

81%

79%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

Maytag

% who heard of each

Brands Used in Past 2 Years

49%

42%

33%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

Maytag

Brands Used the Most

24%

18%

12%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

Kenmore (Sears)

Quality Rating

5.96

5.86

5.58

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Miele

Bosch

Thermador

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

48

2012 Brand Use Study

Top 3 LIGHTING

Brand Familiarity

67%

42%

42%

0% 20% 40% 60% 80% 100%

Halo

Progress

Kichler

% who heard of each

Brands Used in Past 2 Years

48%

30%

28%

0% 20% 40% 60% 80% 100%

Halo

Progress

Kichler

Brands Used the Most

22%

14%

12%

0% 20% 40% 60% 80% 100%

Halo

Progress

Kichler

Quality Rating

5.89

5.62

5.57

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kichler

Juno Lighting Group

Lightolier

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

49

2012 Brand Use Study

Top 3 LIGHTING CONTROLS/SWITCHES

Brand Familiarity

80%

62%

60%

0% 20% 40% 60% 80% 100%

Leviton

Lutron

General Electric

% who heard of each

Brands Used in Past 2 Years

64%

43%

31%

0% 20% 40% 60% 80% 100%

Leviton

Lutron

General Electric

Brands Used the Most

33%

16%

10%

0% 20% 40% 60% 80% 100%

Leviton

Lutron

General Electric

Quality Rating

6.00

5.88

5.40

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Lutron

Leviton

Pass & Seymour

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

50

2012 Brand Use Study

Top 3 LOCKSETS/HARDWARE

Brand Familiarity

88%

85%

76%

0% 20% 40% 60% 80% 100%

Kwikset

Schlage

Baldwin

% who heard of each

Brands Used in Past 2 Years

67%

66%

35%

0% 20% 40% 60% 80% 100%

Kwikset

Schlage

Baldwin

Brands Used the Most

36%

30%

11%

0% 20% 40% 60% 80% 100%

Schlage

Kwikset

Dexter by Schlage

Quality Rating

6.02

5.67

5.24

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Baldwin

Schlage

Emtek

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

51

2012 Brand Use Study

Top 3 MANUFACTURED STONE

Brand Familiarity

54%

52%

45%

0% 20% 40% 60% 80% 100%

Eldorado Stone

Cultured Stone

Coronado Stone

% who heard of each

Brands Used in Past 2 Years

27%

25%

16%

0% 20% 40% 60% 80% 100%

Cultured Stone

Eldorado Stone

Coronado Stone

Brands Used the Most

17%

13%

5%

0% 20% 40% 60% 80% 100%

Cultured Stone

Eldorado Stone

Coronado Stone

Quality Rating

5.40

5.25

5.16

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Cultured Stone

Eldorado Stone

Daltile Manufactured Stone

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

52

2012 Brand Use Study

Top 3 ORIENTED STRAND BOARD

Brand Familiarity

75%

47%

40%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

LP OSB

Advantech

% who heard of each

Brands Used in Past 2 Years

52%

34%

30%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

LP OSB

Advantech

Brands Used the Most

28%

20%

15%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

Advantech

LP OSB

Quality Rating

6.05

5.64

5.58

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Advantech

LP TechShield

Georgia-Pacific

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

53

2012 Brand Use Study

Top 3 OUTDOOR KITCHENS/GRILLS/BARBEQUES

Brand Familiarity

64%

62%

61%

0% 20% 40% 60% 80% 100%

Viking

Weber

KitchenAid

% who heard of each

Brands Used in Past 2 Years

24%

23%

17%

0% 20% 40% 60% 80% 100%

Viking

Weber

KitchenAid

Brands Used the Most

11%

11%

7%

0% 20% 40% 60% 80% 100%

Weber

Viking

KitchenAid

Quality Rating

6.20

6.08

5.84

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Wolf Appliance, Inc.

Viking

Weber

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

54

2012 Brand Use Study

Top 3 PAINTS

Brand Familiarity

86%

84%

75%

0% 20% 40% 60% 80% 100%

Sherwin-Williams

Benjamin Moore

Behr Paint Corporation

% who heard of each

Brands Used in Past 2 Years

67%

50%

33%

0% 20% 40% 60% 80% 100%

Sherwin-Williams

Benjamin Moore

Behr Paint Corporation

Brands Used the Most

41%

26%

12%

0% 20% 40% 60% 80% 100%

Sherwin-Williams

Benjamin Moore

Behr Paint Corporation

Quality Rating

5.84

5.82

5.78

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kilz (Masterchem Industries)

Benjamin Moore

Sherwin-Williams

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

55

2012 Brand Use Study

Top 3 PROTECTIVE SURFACING

Brand Familiarity

48%

30%

19%

0% 20% 40% 60% 80% 100%

Zipwall

Protective Products

Polytak

% who heard of each

Brands Used in Past 2 Years

23%

20%

6%

0% 20% 40% 60% 80% 100%

Zipwall

Protective Products

Polytak

Brands Used the Most

15%

13%

3%

0% 20% 40% 60% 80% 100%

Zipwall

Protective Products

Polytak

Quality Rating

5.91

5.41

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Zipwall

Protective Products

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

56

2012 Brand Use Study

Top 3 RADIANT BARRIER SHEATHING

Brand Familiarity

51%

45%

25%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

DuPont

LP

% who heard of each

Brands Used in Past 2 Years

26%

21%

11%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

DuPont

LP

Brands Used the Most

15%

14%

6%

0% 20% 40% 60% 80% 100%

Georgia-Pacific

DuPont

LP

Quality Rating

5.86

5.69

5.57

1.00 2.00 3.00 4.00 5.00 6.00 7.00

DuPont

Georgia-Pacific

LP

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

57

2012 Brand Use Study

Top 3 RANGE HOODS

Brand Familiarity

76%

72%

66%

0% 20% 40% 60% 80% 100%

GE Appliances

Jenn-Air

Kenmore (Sears)

% who heard of each

Brands Used in Past 2 Years

44%

30%

25%

0% 20% 40% 60% 80% 100%

GE Appliances

Broan

Whirlpool

Brands Used the Most

24%

13%

12%

0% 20% 40% 60% 80% 100%

GE Appliances

Broan

Whirlpool

Quality Rating

6.20

6.14

5.92

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Wolf Appliance, Inc

Viking

Thermador

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

58

2012 Brand Use Study

Top 3 RANGES/COOKTOPS

Brand Familiarity

90%

86%

85%

0% 20% 40% 60% 80% 100%

GE Appliances

Kenmore (Sears)

*

% who heard of each

*KitchenAid; Maytag; Frigidaire; Whirlpool

Brands Used in Past 2 Years

60%

43%

41%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

KitchenAid

Brands Used the Most

31%

23%

13%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

KitchenAid

Quality Rating

6.00

5.98

5.66

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Wolf Appliance, Inc

Viking

Thermador

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

59

2012 Brand Use Study

Top 3 REFRIGERATORS

Brand Familiarity

87%

80%

80%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

Kenmore (Sears)

% who heard of each

Brands Used in Past 2 Years

51%

32%

25%

25%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

Frigidaire

Sub-Zero

Brands Used the Most

29%

18%

12%

0% 20% 40% 60% 80% 100%

GE Appliances

Whirlpool

Kenmore (Sears)

Quality Rating

5.97

5.90

5.80

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Sub-Zero

Viking

Thermador

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

60

2012 Brand Use Study

Top 3 RETAINING WALLS

Brand Familiarity

46%

44%

17%

0% 20% 40% 60% 80% 100%

Versa-Lok

Keystone

Mesa Retaining Wall Systems

% who heard of each

Brands Used in Past 2 Years

18%

16%

1%

1%

0% 20% 40% 60% 80% 100%

Keystone

Versa-Lok

Mesa Retaining Wall Systems

Rapid Building Systems

Brands Used the Most

12%

10%

1%

0% 20% 40% 60% 80% 100%

Keystone

Versa-Lok

Mesa Retaining Wall Systems

Quality Rating

5.56

5.42

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Keystone

Versa-Lok

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

61

2012 Brand Use Study

Top 3 RIDGE VENT SYSTEMS

Brand Familiarity

62%

48%

42%

0% 20% 40% 60% 80% 100%

Owens Corning

GAF Cobra

Ridgeline Ridge Vent System

% who heard of each

Brands Used in Past 2 Years

35%

27%

17%

17%

0% 20% 40% 60% 80% 100%

Owens Corning

GAF Cobra

Ridgeline Ridge Vent System

Cor-A-Vent

Brands Used the Most

22%

14%

10%

0% 20% 40% 60% 80% 100%

Owens Corning

GAF Cobra

Cor-A-Vent

Quality Rating

5.53

5.43

5.36

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Owens Corning

GAF Cobra

Ridgeline Ridge Vent System

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

62

2012 Brand Use Study

Top 3 ROOFING: ASPHALT/FIBERGLASS SHINGLES

Brand Familiarity

82%

78%

75%

0% 20% 40% 60% 80% 100%

CertainTeed

Owens Corning

GAF (including Timberline)

% who heard of each

Brands Used in Past 2 Years

49%

49%

45%

0% 20% 40% 60% 80% 100%

CertainTeed

GAF (including Timberline)

Owens Corning

Brands Used the Most

29%

28%

19%

0% 20% 40% 60% 80% 100%

GAF (including Timberline)

CertainTeed

Owens Corning

Quality Rating

5.73

5.60

5.59

1.00 2.00 3.00 4.00 5.00 6.00 7.00

GAF (including Timberline)

Owens Corning

CertainTeed

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

63

2012 Brand Use Study

Top 3 ROOFING: CLAY/CONCRETE/SYNTHETIC TILES

Brand Familiarity

41%

36%

21%

0% 20% 40% 60% 80% 100%

CertainTeed

GAF TruSlate

Monier Lifetile

% who heard of each

Brands Used in Past 2 Years

16%

8%

7%

0% 20% 40% 60% 80% 100%

CertainTeed

Monier Lifetile

GAF TruSlate

Brands Used the Most

10%

6%

4%

0% 20% 40% 60% 80% 100%

CertainTeed

Monier Lifetile

GAF TruSlate

Quality Rating

5.62

5.59

5.36

1.00 2.00 3.00 4.00 5.00 6.00 7.00

CertainTeed

Monier Lifetile

GAF TruSlate

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

64

2012 Brand Use Study

Top 3 ROOFING: METAL

Brand Familiarity

22%

22%

16%

0% 20% 40% 60% 80% 100%

American Building Components

Alcan

Bethlehem

% who heard of each

Brands Used in Past 2 Years

7%

4%

4%

0% 20% 40% 60% 80% 100%

American Building Components

Alcan

Revere Copper

Brands Used the Most

3%

3%

2%

0% 20% 40% 60% 80% 100%

American Building Components

Metal Sales Manufacturing

Bethlehem

Quality Rating

1.00 2.00 3.00 4.00 5.00 6.00 7.00

(none based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

65

2012 Brand Use Study

Top 3 ROOFING: PHOTOVOLTAIC

Brand Familiarity

22%

15%

14%

0% 20% 40% 60% 80% 100%

CertainTeed

BP Solar

Sun Power

% who heard of each

Brands Used in Past 2 Years

8%

4%

2%

0% 20% 40% 60% 80% 100%

CertainTeed

Sun Power

BP Solar

Brands Used the Most

6%

2%

1%

0% 20% 40% 60% 80% 100%

CertainTeed

Sun Power

BP Solar

Quality Rating

5.61

1.00 2.00 3.00 4.00 5.00 6.00 7.00

CertainTeed

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

66

2012 Brand Use Study

Top 3 SHOWER DOORS/SURROUNDS

Brand Familiarity

81%

76%

70%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Jacuzzi

% who heard of each

Brands Used in Past 2 Years

56%

46%

32%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Jacuzzi

Brands Used the Most

30%

23%

12%

0% 20% 40% 60% 80% 100%

Kohler

American Standard

Sterling

Quality Rating

6.10

5.88

5.58

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kohler

Jacuzzi

American Standard

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

67

2012 Brand Use Study

Top 3 SIDING: BRICK

Brand Familiarity

50%

31%

28%

0% 20% 40% 60% 80% 100%

Eldorado Stone

Boral

Acme Brick

% who heard of each

Brands Used in Past 2 Years

25%

17%

14%

0% 20% 40% 60% 80% 100%

Eldorado Stone

Boral

Acme Brick

Brands Used the Most

10%

8%

7%

0% 20% 40% 60% 80% 100%

Eldorado Stone

Acme Brick

Boral

Quality Rating

5.92

5.76

5.65

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Boral

Acme Brick

Eldorado Stone

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

68

2012 Brand Use Study

Top 3 SIDING: EIFS/STUCCO

Brand Familiarity

60%

14%

12%

0% 20% 40% 60% 80% 100%

Dryvit

STO

Simplex (Finestone)

% who heard of each

Brands Used in Past 2 Years

27%

8%

4%

4%

4%

0% 20% 40% 60% 80% 100%

Dryvit

STO

Simplex (Finestone)

Senergy

Parex/La Habra

Brands Used the Most

17%

4%

2%

0% 20% 40% 60% 80% 100%

Dryvit

STO

Senergy

Quality Rating

5.46

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Dryvit

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

69

2012 Brand Use Study

Top 3 SIDING: ENGINEERED WOOD

Brand Familiarity

43%

16%

10%

0% 20% 40% 60% 80% 100%

LP SmartSide

Collins/TruWood

Roseburg/DuraTemp

% who heard of each

Brands Used in Past 2 Years

26%

6%

4%

0% 20% 40% 60% 80% 100%

LP SmartSide

Collins/TruWood

Roseburg/DuraTemp

Brands Used the Most

16%

2%

2%

0% 20% 40% 60% 80% 100%

LP SmartSide

Collins/TruWood

Roseburg/DuraTemp

Quality Rating

5.41

1.00 2.00 3.00 4.00 5.00 6.00 7.00

LP SmartSide

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

70

2012 Brand Use Study

Top 3 SIDING: FIBER CEMENT

Brand Familiarity

83%

52%

37%

0% 20% 40% 60% 80% 100%

HardiePlank (James Hardie)

Weatherboards (CertainTeed)

Artisan (James Hardie)

% who heard of each

Brands Used in Past 2 Years

63%

26%

14%

0% 20% 40% 60% 80% 100%

HardiePlank (James Hardie)

Weatherboards (CertainTeed)

Artisan (James Hardie)

Brands Used the Most

42%

13%

5%

0% 20% 40% 60% 80% 100%

HardiePlank (James Hardie)

Weatherboards (CertainTeed)

Artisan (James Hardie)

Quality Rating

5.99

5.78

5.48

1.00 2.00 3.00 4.00 5.00 6.00 7.00

HardiePlank (James Hardie)

Artisan (James Hardie)

Weatherboards (CertainTeed)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

71

2012 Brand Use Study

Top 3 SIDING: INSULATED

Brand Familiarity

43%

19%

16%

0% 20% 40% 60% 80% 100%

CedarBoards (CertainTeed)

Mastic Home Exteriors by Ply Gem

CedarMax (Heartland)

% who heard of each

Brands Used in Past 2 Years

19%

6%

5%

0% 20% 40% 60% 80% 100%

CedarBoards (CertainTeed)

Mastic Home Exteriors by Ply Gem

CraneBoard

Brands Used the Most

15%

3%

2%

0% 20% 40% 60% 80% 100%

CedarBoards (CertainTeed)

Mastic Home Exteriors by Ply Gem

*

*CraneBoard; CedarMax (Heartland); Royal Group; Structure (Alcoa)

Quality Rating

5.57

1.00 2.00 3.00 4.00 5.00 6.00 7.00

CedarBoards (CertainTeed)

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

72

2012 Brand Use Study

Top 3 SIDING: VINYL

Brand Familiarity

67%

52%

32%

0% 20% 40% 60% 80% 100%

CertainTeed

Georgia-Pacific Siding

Alside

% who heard of each

Brands Used in Past 2 Years

36%

21%

13%

13%

0% 20% 40% 60% 80% 100%

CertainTeed

Georgia-Pacific Siding

Alside

Norandex

Brands Used the Most

23%

9%

8%

8%

0% 20% 40% 60% 80% 100%

CertainTeed

Alside

Georgia-Pacific Siding

Norandex

Quality Rating

5.68

5.55

5.47

1.00 2.00 3.00 4.00 5.00 6.00 7.00

CertainTeed

Alside

Norandex

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

73

2012 Brand Use Study

Top 3 SPEAKERS: OUTDOOR

Brand Familiarity

71%

52%

12%

0% 20% 40% 60% 80% 100%

Bose

JBL

WeatherCraft (SpeakerCraft)

% who heard of each

Brands Used in Past 2 Years

30%

15%

2%

0% 20% 40% 60% 80% 100%

Bose

JBL

WeatherCraft (SpeakerCraft)

Brands Used the Most

15%

7%

1%

1%

0% 20% 40% 60% 80% 100%

Bose

JBL

WeatherCraft (SpeakerCraft)

Russound

Quality Rating

6.38

5.93

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Bose

JBL

(no others based on 30+)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

74

2012 Brand Use Study

Top 3 STAINS/VARNISHES

Brand Familiarity

91%

83%

76%

0% 20% 40% 60% 80% 100%

Sherwin-Williams

Olympic

Valspar

% who heard of each

Brands Used in Past 2 Years

74%

41%

39%

0% 20% 40% 60% 80% 100%

Sherwin-Williams

Olympic

Thompson�s/Minwax

Brands Used the Most

45%

15%

15%

0% 20% 40% 60% 80% 100%

Sherwin-Williams

Olympic

Thompson�s/Minwax

Quality Rating

5.92

5.64

5.60

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Sherwin-Williams

Thompson�s/Minwax

William Zinsser

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

75

2012 Brand Use Study

Top 3 SURFACING: LAMINATE

Brand Familiarity

90%

80%

40%

0% 20% 40% 60% 80% 100%

Formica

Wilsonart

Nevamar

% who heard of each

Brands Used in Past 2 Years

66%

56%

16%

0% 20% 40% 60% 80% 100%

Formica

Wilsonart

Nevamar

Brands Used the Most

34%

28%

4%

0% 20% 40% 60% 80% 100%

Formica

Wilsonart

Nevamar

Quality Rating

5.72

5.60

5.25

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Wilsonart

Formica

Nevamar

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

76

2012 Brand Use Study

Top 3 SURFACING: QUARTZ

Brand Familiarity

58%

40%

39%

0% 20% 40% 60% 80% 100%

Silestone

Zodiaq (DuPont)

Cambria

% who heard of each

Brands Used in Past 2 Years

29%

15%

14%

0% 20% 40% 60% 80% 100%

Silestone

Cambria

Zodiaq (DuPont)

Brands Used the Most

11%

8%

6%

0% 20% 40% 60% 80% 100%

Silestone

Cambria

Zodiaq (DuPont)

Quality Rating

5.79

5.72

5.70

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Zodiaq (DuPont)

Cambria

Silestone

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

77

2012 Brand Use Study

Top 3 SURFACING: SOLID SURFACES

Brand Familiarity

82%

35%

25%

0% 20% 40% 60% 80% 100%

Corian (DuPont)

Gibraltar (Wilsonart)

Swan

% who heard of each

Brands Used in Past 2 Years

54%

10%

6%

0% 20% 40% 60% 80% 100%

Corian (DuPont)

Gibraltar (Wilsonart)

*

*LG HI-MACS; Swan; Surell (Formica)

Brands Used the Most

33%

3%

2%

0% 20% 40% 60% 80% 100%

Corian (DuPont)

Gibraltar (Wilsonart)

*

*Swan; Nevamar (Fountainhead); Staron (Samsung)

Quality Rating

5.95

5.46

5.44

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Corian (DuPont)

Gibraltar (Wilsonart)

Nevamar (Fountainhead)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

78

2012 Brand Use Study

Top 3 TRUCKS: PICKUP

Brand Familiarity

83%

82%

71%

0% 20% 40% 60% 80% 100%

Ford

Chevrolet

GMC

% who heard of each

Brands Used in Past 2 Years

49%

45%

17%

0% 20% 40% 60% 80% 100%

Ford

Chevrolet

GMC

Brands Used the Most

36%

28%

10%

0% 20% 40% 60% 80% 100%

Ford

Chevrolet

GMC

Quality Rating

5.73

5.58

5.38

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Ford

Chevrolet

Toyota

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

79

2012 Brand Use Study

Top 3 UNDERLAYMENT

Brand Familiarity

68%

64%

64%

0% 20% 40% 60% 80% 100%

DUROCK (USG)

CertainTeed

James Hardie

% who heard of each

Brands Used in Past 2 Years

55%

41%

34%

0% 20% 40% 60% 80% 100%

DUROCK (USG)

James Hardie

CertainTeed

Brands Used the Most

29%

20%

12%

0% 20% 40% 60% 80% 100%

DUROCK (USG)

James Hardie

CertainTeed

Quality Rating

5.99

5.88

5.66

1.00 2.00 3.00 4.00 5.00 6.00 7.00

DUROCK (USG)

James Hardie

Georgia-Pacific (Plytanium Sturd-I-Floor)

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

80

2012 Brand Use Study

Top 3 WALLBOARD

Brand Familiarity

81%

59%

59%

0% 20% 40% 60% 80% 100%

SHEETROCK (USG)

Gold Bond (National Gypsum)

Georgia-Pacific (DensArmor/Plus)

% who heard of each

Brands Used in Past 2 Years

72%

33%

29%

0% 20% 40% 60% 80% 100%

SHEETROCK (USG)

Gold Bond (National Gypsum)

Georgia-Pacific (DensArmor/Plus)

Brands Used the Most

47%

13%

9%

0% 20% 40% 60% 80% 100%

SHEETROCK (USG)

Gold Bond (National Gypsum)

Georgia-Pacific (DensArmor/Plus)

Quality Rating

5.90

5.81

5.61

1.00 2.00 3.00 4.00 5.00 6.00 7.00

SHEETROCK (USG)

Gold Bond (National Gypsum)

Hardie Gypsum

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

81

2012 Brand Use Study

Top 3 WATER HEATERS

Brand Familiarity

68%

67%

61%

0% 20% 40% 60% 80% 100%

Rheem

A.O. Smith

GE Appliances

% who heard of each

Brands Used in Past 2 Years

46%

34%

23%

0% 20% 40% 60% 80% 100%

A.O. Smith

Rheem

Rinnai

Brands Used the Most

26%

14%

11%

0% 20% 40% 60% 80% 100%

A.O. Smith

Rheem

Bradford White

Quality Rating

5.73

5.71

5.62

1.00 2.00 3.00 4.00 5.00 6.00 7.00

A.O. Smith

Rinnai

Rheem

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

82

2012 Brand Use Study

Top 3 WHIRLPOOL BATHS

Brand Familiarity

83%

78%

76%

0% 20% 40% 60% 80% 100%

Kohler

Jacuzzi

American Standard

% who heard of each

Brands Used in Past 2 Years

51%

42%

38%

0% 20% 40% 60% 80% 100%

Kohler

Jacuzzi

American Standard

Brands Used the Most

25%

17%

12%

0% 20% 40% 60% 80% 100%

Kohler

Jacuzzi

American Standard

Quality Rating

6.01

5.78

5.50

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Kohler

Jacuzzi

American Standard

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

83

2012 Brand Use Study

Top 3 WINDOWS: SKYLIGHTS/ROOF

Brand Familiarity

71%

71%

47%

0% 20% 40% 60% 80% 100%

Andersen

Velux

Solatube

% who heard of each

Brands Used in Past 2 Years

50%

37%

20%

0% 20% 40% 60% 80% 100%

Velux

Andersen

Solatube

Brands Used the Most

32%

16%

7%

0% 20% 40% 60% 80% 100%

Velux

Andersen

Solatube

Quality Rating

6.30

5.98

5.74

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Velux

Andersen

Solatube

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

84

2012 Brand Use Study

Top 3 WINDOWS: VINYL

Brand Familiarity

72%

52%

42%

0% 20% 40% 60% 80% 100%

JELD-WEN

CertainTeed

Hurd Windows and Doors

% who heard of each

Brands Used in Past 2 Years

31%

17%

17%

0% 20% 40% 60% 80% 100%

JELD-WEN

Silver Line

ThermaStar by Pella

Brands Used the Most

12%

9%

4%

0% 20% 40% 60% 80% 100%

JELD-WEN

Silver Line

*

*Ply Gem Windows; Atrium; CertainTeed; Milgard

Quality Rating

5.51

5.30

5.26

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Milgard

ThermaStar by Pella

JELD-WEN

mean (1 = poor; 7 = excellent)

© 2012 Hanley Wood

85

2012 Brand Use Study

Top 3 WINDOWS: WOOD & CLAD-WOOD

Brand Familiarity

85%

76%

70%

0% 20% 40% 60% 80% 100%

Andersen

Pella

JELD-WEN

% who heard of each

Brands Used in Past 2 Years

53%

35%

27%

27%

0% 20% 40% 60% 80% 100%

Andersen

Pella

JELD-WEN

Marvin

Brands Used the Most

25%

12%

11%

0% 20% 40% 60% 80% 100%

Andersen

Pella

Marvin

Quality Rating

6.02

5.94

5.64

1.00 2.00 3.00 4.00 5.00 6.00 7.00

Andersen

Marvin

Pella

mean (1 = poor; 7 = excellent)