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Page 1: 2012 annual report - Carrefour Foundation >...2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION 5 JOINT INTERVIEW Mr Jérôme Bédier, Chairman of the Foundation, General Secretary of

2012 annual report

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Page 2: 2012 annual report - Carrefour Foundation >...2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION 5 JOINT INTERVIEW Mr Jérôme Bédier, Chairman of the Foundation, General Secretary of

Design: Carrefour Foundation, Carrefour Group Communication Department.

Creation and production:

Photo credits: Photothèque Carrefour, Jean-Marc Lebaz, Shanghai Young Bakers, Agence du Don en Nature, Secours Populaire Français, Emmaüs Défi , Caritas Poland, Fédération Française des

Banques Alimentaires, Réseau Cocagne, Horts Solidaris, Planet Finance Argentine, ProYungas, LaSalle Yopal-Casanare, Fundación Exit, Fundación Conin, Fundación Alpina, Samusocial International.

Paper: The Carrefour Group is committed to responsible paper purchasing. The paper used for this report is FSC (Forest Stewardship Council) certifi ed. This certifi cation confi rms adherence to a series of

globally recognised principles and forestry management criteria. The objective of FSC is to promote environmentally responsible, economically viable stewardship of the world’s forests, for the benefi t of society.

Printing: This report has been printed by Frazier, which has FSC and ISO 14001 Environmental Management System (EMS) certifi cation. Frazier has been awarded the Imprim’Vert label, by conforming to

criteria for the management of hazardous waste, secure storage of hazardous materials and the disposal of toxic products.

CONTENTS

Joint interviewpage 2

Board of Directors page 5

Our missionspage 6

Food solidaritypage 8

Donations and collections page 9

Social grocery stores page 12

Agricultural sectors page 14

Food and catering trades page 16

Healthy eating programmes page 18

Emergency aidpage 20

Financial reportpage 23

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

1

Georges PlassatChairman and Chief Executive Officer of the Carrefour group

At the forefront of all the solidarity actions carried out by

the company stands Carrefour Foundation’s commitment to

combat the food-related exclusion that affects some amongst us.

These include donations of consumer goods to those in greatest

need, or support for social grocery stores that fight poverty

without encouraging dependency, while offering the beneficiaries

freedom of choice.

Food exclusion covers a wide range of situations, calling for

action against dietary deficiencies and even malnutrition, obesity

and ignorance of healthy eating practices. These phenomena

all arise from poverty, and we are committed to offer a response,

through our networks of non-profit partners and local communities.

Drawing on their rich personal and professional experience,

the Carrefour teams bring the general interest mission of the

Foundation to the very grassroots, by implementing solidarity

projects, particularly in emergency situations.

As you will have understood, we work with and alongside each

and every one to enrich this spirit of solidarity that lies at the

very heart of Carrefour.

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Page 4: 2012 annual report - Carrefour Foundation >...2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION 5 JOINT INTERVIEW Mr Jérôme Bédier, Chairman of the Foundation, General Secretary of

2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

2

JOINT INTERVIEW

Jérôme Bédier, Chairman of the Foundation and General Secretary of Carrefour,

and Guy Paillotin, Member of the Board of Directors of the Carrefour Foundation and

Honorary President of the French National Institute for Agricultural Research (INRA),

look simultaneously at food-related issues as well as at the actions of the

Carrefour Foundation.

Joint interview of Jérôme Bédier and Guy Paillotin

01

For you, what is the vocation

of a corporate foundation?

Jérôme Bédier: A corporate foundation should

be an instrument for social change. As a fully

involved player in society, it acts at the very

heart of the community. A corporate founda-

tion fills needs that complement those cov-

ered by public and state institutions. It acts

in the field of solidarity, without any form

of commercial interest. While a foundation

may convey the values of the enterprise, it

also offers a wider vision, open to other

stakeholders. In consequence, the Carrefour

Foundation expresses its vocation through

over 400 projects and 100 emergency opera-

tions throughout the world, with as many

partners and interlocutors.

Guy Paillotin: Indeed, a corporate foundation

provides an opportunity to encounter people

different from oneself, and should serve as a

place where people can meet and exchange.

The Carrefour Foundation helps bring food

to people that companies usually do not

encounter. This openness to others is essential

for a real understanding of the commitments

that need to be made and the actions that have

to be undertaken. Its vocation is, above all, to

serve those who benefit from its aid, making

use of its particular resources and know-how.

I think that a foundation complements the

actions of other stakeholders, in different ways

and beyond its home territory. In this sense,

the Carrefour Foundation is not an extension

of the commercial activity of the Group.

Food is an issue with a strong social

dimension today. Why?

Guy Paillotin: Food is at the very heart of the

problems society is facing everywhere in the

world. Unfortunately this is not new, even if

recent events make it seem unusual and urgent,

like the glaring increase in the number of poor

people because of the current economic crisis.

And when we see obesity on the rise, especially

in developing countries, it is like a double pun-

ishment. The fact that poor people eat badly is

a form of inequality that we cannot ignore.

Nowadays, consumers have lost their attach-

ments to the traditional issues surrounding

food and eating. But this does not mean that

they accept that people are dying of hunger.

Society does not accept this and demands an

ad hoc organisation to fill the gap.

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

3

JOINT INTERVIEW

01 Jérôme Bédier, Chairman of the Foundation

and General Secretary of Carrefour

02 Guy Paillotin, Member of the Board of Directors of the Carrefour

Foundation and Honorary President of the French National Institute

for Agricultural Research (INRA)

02

Jérôme Bédier: It is a question that strikes us.

The statistics say it all. In Europe, 18 million

people (including 3.5 million in France), get

help from the EU Aid for the needy scheme.

More than ever, the actions of the Carrefour

Foundation are being carried out in a context

where food is a factor in social exclusion. At

the same time we and our partners are work-

ing together with a constant concern to pre-

serve the dignity of the beneficiaries. In the

social grocery stores that we support, for exam-

ple, they can find quality products at 20% of the

usual retail price, while maintaining their free-

dom of choice. Moreover, food aid, the tradi-

tional form of intervention, offers a number of

other means for social action. As a result it pre-

sents opportunities for job creation through,

for example, the employability projects gardens

in the Réseau Cocagne vegetable gardens

network, and the PACTE (To Act against all

exclusion) social grocery stores, staffed by

former beneficiaries who have received

training in retail careers. China is another

example, where the “Shanghai Young Bakers”

programme is training poor young people to

be bakers and pastry chefs. In developing

countries, food aid also offers a means of sub-

sistence for local communities through farm-

ing. And last, but not least, it seems essential

to us that the Carrefour Foundation should

do everything it can to fight against any form

of exclusion whether directly or indirectly

linked to food.

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

4

JOINT INTERVIEW

As the leading contributor to the

Food Banks, how is the Carrefour

group responding to eff orts to

combat food-related inequalities?

Guy Paillotin: If major retailers like Carrefour

no longer contribute to this aid, then the situa-

tion for all the non-profit associations would be

desperate. But, at the same time, the Carrefour

Foundation cannot eliminate all forms of ine-

quality. However, it is already offering tangible

responses to this major form of inequality,

where some people in developed countries are

going hungry.

Jérôme Bédier: Carrefour and its Foundation

are highly active in the various solidarity and

welfare networks, acting in a whole range of

different ways centred on the two principal

pillars of food solidarity and emergency aid.

For the donations and collections of grocery

products, we work closely with non-profit asso-

ciations, who offer us their experience of work-

ing at grassroots level, as well as with local

institutions and Carrefour teams in the differ-

ent countries. In 2012 we provided the equi-

valent of over 83 million meals in France,

22.5 million of them through the Food Banks.

The Foundation also contributes by not wast-

ing food that is still fit for consumption, espe-

cially fresh goods. This is one of the ways we

help those in greatest need to have access to

quality goods. And this echoes Carrefour’s

commitment to offer quality. But our contribu-

tion to the non-profit associations does not

stop with donations and collections. They also

benefit from our logistics resources, which play

a key role in delivering food without interrupt-

ing the cold chain. For example, in France, the

Carrefour Foundation has financed the pur-

chase of 62 refrigerated trucks and 15 cold-

stores since 2006.

How can we work with the agricultural

sector to help promote healthy eating?

Guy Paillotin: In emerging countries, the

Carrefour Foundation has been carrying out

some truly remarkable work. Supporting

groups of producers and farming cooperatives

seems to me to be a good approach. It offers

guarantees of quality in terms of the products

being delivered and increased food security,

while promoting farmers to the consumers.

When the Foundation gets involved in Sichuan

to help develop a pepper industry based on the

production of a small group of farmers, I say

“bravo”. That’s what needs to be done; that’s

what it is all about!

Jérôme Bédier: The Carrefour group forms

contractual agreements with local producers.

In the same spirit, the Carrefour Foundation

creates a unique form of local synergy

between an enterprise, a non-profit associa-

tion and a community of producers. It imple-

ments programmes with farmers to create

product lines that enable rural communities

to increase their income and improve their

quality of life. Also, local teams from the

Carrefour group offer training for local com-

munities on sustainable agriculture and sup-

port cooperatives in the production, sales and

distribution. The Foundation also supports

food and nutrition programmes, which enable

Carrefour teams to get involved and share

their professional skills.

What contributions can agrifood

research make to fi ght food-related

exclusion?

Guy Paillotin: There is a ten-fold difference

in wheat yield between developed and devel-

oping countries. This proves that there is still

a lot to do when we are talking about hunger

in the world. Two billion people are still living

in genuinely disastrous nutritional condi-

tions. That is a reality. Dietary deficiencies

are linked to poverty. But research will not

solve problems of poverty. To reduce the

inequalities, agricultural research can help to

increase yields and protect crops from insects

and other diseases. One of the roles of corpo-

rate foundations is precisely to support devel-

opment, if not research. And in those

countries that need it the most, to help small

farmers to develop sustainable farming prac-

tices and improve their local production

methods.

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

5

JOINT INTERVIEW

Mr Jérôme Bédier,

Chairman of the Foundation,

General Secretary

of the Carrefour group

Mr Jean-Christophe Deslarzes,

Executive Director of Human

Resources and Organisation

for the Carrefour group

Mr Thomas Hübner,

European Executive Director

(excluding France)

for the Carrefour group

Mr Noël Prioux,

Executive Director (France)

for the Carrefour group

Mrs Martine Saint-Cricq,

Staff representative

Mr Boutros Boutros-Ghali,

President of the Egyptian National

Council for Human Rights and former

General Secretary of the United

Nations

Dr Xavier Emmanuelli,

Founder of Samusocial

International and Samusocial Paris,

former Minister of Social Affairs

Mr Wu Jianmin,

Honorary President of the

International Exhibitions

Bureau, former Chinese

Ambassador to France

Mr Guy Paillotin,

Honorary president of INRA,

Perpetual Secretary of the French

Academy of Agriculture

Board of Directors

The Carrefour Foundation is governed by a nine-member

Board of Directors, made up of four members representing

the founders, a staff representative and four qualified public

figures from outside the Group. The Board of Directors

meets three times a year.

What are the main issues for

the Foundation in 2013?

And in the mid-term?

Jérôme Bédier: To increase the clarity of its

actions, the Foundation changed its priorities

in 2012, in order to act more specifically in

conjunction with the skills of the Group and

to give a priority to two areas of action, notably,

food solidarity and emergency aid. In 2013, the

Foundation must remain the visible peak of a

pyramid and feed into a whole range of areas

via the daily solidarity efforts in Carrefour

stores throughout the world. The Carrefour

Foundation will keep on spreading good prac-

tices within society. A key role in the virtuous

circle of solidarity to which the group’s employ-

ees will contribute even more. Indeed, over and

above its financial and material aid, the

Foundation will be able to use its human

resources to offer skills. Carrefour employees

will undertake to share their know-how with

non-profit associations to provide training for

careers in retail and logistics. This will ensure

that, in the mid-term, the Carrefour Foundation

will carry on innovating, alongside the Group,

to make a significant contribution to improv-

ing the diet of people in different countries.

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

6

OUR MISSIONS

The Carrefour Foundation works alongside

non-profit associations every day to fulfil its

mission to combat exclusion worldwide. It runs

solidarity programmes that have a link to the

company’s core business as a retailer, in coun-

tries where Carrefour is present, as well as in

countries that supply the Group.

With an annual budget of €4.5 million, the

Carrefour Foundation financed 36 projects

in 2012 in 11 countries. Through teams from

the Carrefour group and their professional

sk i l ls , the Foundation operates in

two areas: food solidarity and emergency

humanitarian aid.

FOOD SOLIDARITYThe Carrefour Foundation is committed to

combating inequalities linked to food. In its

daily efforts to reduce exclusion, the Foundation

helps those experiencing great hardship by

organising and coordinating donation and

collection campaigns of consumer goods. It

supports social grocery stores, furthers the

development of agricultural sectors and pro-

motes careers in the food and catering trades.

Finally, to encourage a healthy and balanced

diet, the Carrefour Foundation implements

healthy eating programmes.

EMERGENCY AIDThe Foundation provides emergency humani-

tarian aid to those in desperate need, particu-

larly through logistics support. To provide relief

to the victims, the Foundation offers non-profit

associations the full know-how of the Carrefour

group by delivering goods where they are

needed in disaster-stricken areas, within the

shortest possible time.

Created in 2000, the Carrefour Foundation carries out

a mission of general interest internationally by implementing

aid programmes aimed at people in greatest need.

International patronage against food-related exclusion

THE BENEFICIARIESOur beneficiaries, who are the first to witness the actions of the Carrefour Foundation, are often dealing

with complex personal circumstances. They can rely on help from the non-profit associations that the

Foundation has chosen to support. Through its partners, the Foundation assists those who are sometimes

facing very great hardship and offers them aid that corresponds to their needs and expectations. Every day,

the work of the Carrefour Foundation is inspired by this constant concern to restore the dignity of the

beneficiaries of its actions.

01

02

03

01 Professional integration garden, Réseau Cocagne,

Magny-les-Hameaux, France

02 Distribution of toys, Agence

du Don en Nature, Belgium

03 Emergency aid, Carrefour

warehouse, Gral Rodriguez,

Buenos Aires, Argentina

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

7

OUR MISSIONS

CHOICE OF PROJECTSThe Carrefour Foundation selects projects

that have been initiated and developed by

local non-profit associations. In order to

receive funding, these projects have to be

related to food solidarity. In order to contrib-

ute in the best possible way, the Foundation

supports projects that have a specific link to

the skilled trades of the Group.

SELECTION CRITERIAOnce a project has been identified, applications

for funding are examined by the local Carrefour

management teams in the countries concerned.

Each management team has a set of objective

criteria. The Carrefour Foundation will then

make a decision regarding funding for the

actions.

TERMS OF FUNDINGA project is only approved once the Foundation

has received copies of the association’s statutes,

its missions, as well as the objectives and a

detailed budget for the project. The Foundation

will then consult the country’s management

team to define the financial and technical

support that is needed to implement the

project successfully. The project is then sub-

mitted to the Board of Directors for approval.

The Foundation then informs the country

management team of its decision. Once

approved, the project is made official with a

contract between the local association and

the Carrefour Foundation. The contract then

sets out the details of the objectives, the grants

and the provisional budget.

MONITORING AND FOLLOW-UPEach country management team is responsi-

ble for monitoring, implementing and regu-

larly assessing the programme. According to

the terms of the contract, the Carrefour

Foundation commits itself to provide mate-

rial, financial and human resources and to

offer assistance that is disconnected from any

commercial interest.

EVALUATIONIn order to measure the impact of the project,

the Foundation carries out regular evaluations

using objective criteria drawn up in consulta-

tion with the respective countries. A final

assessment provides a measure of the project’s

impacts and helps to determine whether it

should be pursued in the mid- or long term.

Each and every new application for funding is

therefore subject to the imperative of a positive

outcome for the action being implemented.

Projects: a “how-to” guide36solidarity programmesimplemented by the

Carrefour Foundation

in 2012.

4.5million eurosannual budget allocated

to the Foundation to

finance solidarity and

humanitarian projects.

400programmesimplemented since its

creation in 2000.

OUR PARTNERSThe Carrefour Foundation operates within a dynamic of co-construction, in close collaboration

with its partner associations. In 2012 the Foundation worked with 32 partners from the non-profit

sector and civil society, and alongside institutional partners. Since the Foundation was created

in 2000, over 400 projects have been implemented, all integrating the daily efforts of local

associations and the support of the men and women of Carrefour.

FOR FURTHER INFORMATIONON THE ACTIONS OF THE VARIOUS PARTNER ASSOCIATIONS, PLEASE CONSULT:

www.fondation-carrefour.org

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This mission is centred on the core retail business of

Carrefour and is implemented via the Foundation’s five

main fields: the donations and collections of grocery

products; the development of social grocery stores; the

support for agricultural sectors; the promotion of careers in

the food and catering trades and the introduction of healthy

eating programmes.

food solidarity

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

9

Donations and collections

BELGIUMAGENCE DU DON EN NATUREThe Carrefour Foundation has been support-

ing Agence du Don en Nature (ADN) since

its creation in 2008, as a way to complement

its offer of essential products. ADN collects

and redistributes non-food items. ADN has

set up a logistics platform between leading

firms and non-profit organisations, to recu-

perate unsold new products and pass them on

to 350 charities. In 2011, the grant from the

Carrefour Foundation enabled ADN to set up

its logistics platform and develop a secure

Internet payment system. Other specific

funding from the Foundation enabled it to

redesign its online logistics interface.

Through close collaboration, technical facil-

ities and the equivalent of €20 million worth

of new products were distributed to the

350 partner associations working with ADN,

or 500,000 beneficiaries in France. The

Carrefour Foundation is a long-standing

partner of ADN, accompanying the associa-

tion as it increased the scale of its operations

and the Foundation is now collaborating to

make a success of the project: “ADN 2015 =

€100 million worth of products offered to

those in dire need by the end of 2015”.

In 2012, the Foundation helped ADN to

extend its action to Belgium with the creation

of a branch in Brussels, named “Goods to

Give”. The aim is to distribute the equivalent

of €14 million worth of products in the next

three years.

01

01 Distribution of toys, Agence du Don en Nature,

Belgium

02 Team of volunteers, local branch of

Secours Populaire, France

The Carrefour Foundation manages and coordinates donations and collections

of food and non-food products. These grocery products are then passed on to local

social organisations, who, in turn, deliver them to the beneficiaries. In 2012, donations

and collections offered were equivalent to 83.4 million meals, distributed to 3.5 million

beneficiaries in France.

FRANCESECOURS POPULAIRE

After an initial collaboration in 2011, the

Carrefour Foundation renewed its support for the

French non-profi t organisation, Secours Populaire,

for 2012. They continue to work together by collecting

food products from stores and distributing them

to those in need. The Foundation also fi nanced

the purchase of refrigerated trucks and the installation

of cold-stores in the regional branches of Secours

Populaire, in the Loiret and Marne departments.

This essential equipment and infrastructure

enable the food solidarity programme to function

safely and effi ciently. The project helped

18,200 benefi ciaries.

02

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

10

DONATIONS AND COLLECTIONS

BELGIUM / SPAIN / FRANCEFOOD BANKS The Carrefour Foundation is supporting the

Belgian, Spanish and French Food Banks net-

works. This enables those living in poverty to

have access to a healthy and balanced diet.

The Carrefour Foundation has therefore

organised a collection in Belgium, Spain and

France of fresh products taken off the shelves,

either because of labelling errors, packaging

issues, or because they are reaching their sell-

by date or eat-by date. While they are filling

the shelves, Carrefour staff select and remove

products that are still safe to eat, but are near-

ing their sell-by date. These products are then

sorted and collected by the partner associa-

tions. Carrefour warehouse managers then

organise the entire logistics chain from the

warehouse to the Food Banks’ own facilities

and those of their partner associations.

This action supplements other initiatives

implemented directly with customers, during

the annual in-store food collections. By

involving clients and informing them of the

specific requirements of those in great need,

the equivalent of over 83 million meals were

provided, 22.5 million of them through the

Food Banks in France in 2012 – which makes

Carrefour the retail trade’s leading donor.

This mobilisation of Carrefour stores enabled

350 tonnes of products to be collected in

Belgium and 1,200 tonnes in Spain. As well

as these donations and collections of food

products, the Carrefour Foundation helps

European Food Banks to set up logistics capa-

bilities for storing products, especially fresh

foods. In 2012, support from the Foundation

made it possible to purchase 13 trucks, 4 load-

ing platforms, 2 fork-lift trucks, 2 stackers as

well as the installation of 7  cold-stores in

Belgium, France and Spain.

“These donations are a real life-line for people, some of whom are in very great difficulty.”Maurice Lony, Federal director of the French Food Banks network

01

22.5 millionmeals donated

to Food Banks in France in 2012

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

11

DONATIONS AND COLLECTIONS

01 Donation of a refrigerated vehicle, Spanish Federation of Food

Banks, Spain

02 In store collection, French Federation

of Food Banks, Boulogne-Billancourt,

France

TAIWANRED CROSS

Since 2010, the Carrefour

Foundation and Carrefour stores,

in partnership with the Chinese

Red Cross, have been offering

meals to isolated families in the

Taiwanese islands of Jinmen,

Matza and Penghu.

In 2012, the Foundation subsidised

meals and “everyday life kits” of

non-food goods. These products

were collected and then distributed

to around 1,000 families, for the

New Year festivities, by Red Cross

teams, assisted by 200 staff from

the Carrefour group who came

to help the volunteers.

FRANCEEMMAÜS DÉFI

The Carrefour Foundation, in cooperation with the City of Paris authorities,

is supporting an employment project being run by Emmaüs Défi to create and

develop an “Equipment Solidarity Bank”. Since 2007, the association has

been working with people in diffi culty by collecting, refurbishing and reselling all

kinds of equipment collected from the public. In 2012, the Foundation coordinated

the donation and collection of 60 semi-trailers full of household appliances.

Emmaüs Défi then offered these appliances for sale at low prices to families

referred by social workers. In 2012, Carrefour logistics teams delivered

27,506 small household appliances.

POLANDCARITAS

In Poland, 70,000 children have only one

meal a day. Caritas Poland has been

present in Poland since 1989, providing

meals to thousands of destitute children

in its day centres throughout the country.

The collaboration with the Carrefour

Foundation aims to bring everyone access

to a healthy and balanced diet. Since

2011, the Carrefour Foundation has been

supporting the daily distribution of meals

in 42 drop-in centres run by Caritas in

30 Polish towns for children from

disadvantaged backgrounds. In 2012,

through the work of teams from 32

Carrefour stores, the Foundation distributed

234,000 meals to 1,200 children.

“There is a strong bond between our centres and Carrefour. The Foundation enabled us to distribute daily, balanced meals to 1,200 children.”Rev. Marian Subocz, President of Caritas Poland

02

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

12

Social grocery stores

FRANCE PACTE SOCIAL GROCERYSTORESThe Foundation has been supporting the

PACTE (To act against all exclusion) social

grocery stores since they were first set up in

1995, on the initiative of Carrefour group

employees. The association promotes the dis-

tribution of grocery foods at reduced prices,

while also working towards social inclusion

and reintegration into the world of work for

those who are victims of exclusion or are in

difficulty. Indeed, the social grocery stores are

staffed by former beneficiaries who have been

trained in retail jobs. PACTE social grocery

stores offer a range of consumer products at

20% of their usual price. Clients are referred

by the local government social service depart-

ments or non-profit associations on the basis

of means testing. They become members of the

grocery store and receive a non-transferable

card showing their available budget (which

varies according to family size).

Since PACTE was created in 1995, it has set up

10 social grocery stores in France. The

Foundation helps with the costs of setting up

and the purchase of essential equipment for the

grocery store. Carrefour stores and warehouses

The Carrefour Foundation is committed to responding to the social issues

surrounding food, which is why it supports the development of social grocery stores.

These social grocery stores are places where people experiencing great hardship

can find someone to talk to, and buy everyday food items at 20% of their usual price.

“We are living better thanks to PACTE. My daughter and I can buy fresh food again. I have met new people through the store and found a new purpose in life.”Christelle, young single mother, living on benefits

provide 60% of the supplies, thus helping the

social grocery stores to operate and to develop

well. In 2012, PACTE opened new stores in

Valenciennes and Béthune, each serving

400 families. Thanks to the Foundation, PACTE

has a new logistics platform that is better

adapted to the increased scale of its operations.

Since 2007, the Carrefour Foundation has also

been supporting ANDES (French National

Social Grocery Store Association), which

collects fruit removed from sale from the

Rungis market, for subsequent distribution to

the social grocery stores via various projects to

foster inclusion.

01

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

13

SOCIAL GROCERY STORES

01 - 02 Filling the shelves, PACTE social grocery store,

Valenciennes, France

03 - 04 Student social grocery store, Agoraé, Federation

of General Student Associations

(FAGE) Lille, France

FRANCEFEDERATION OF GENERAL STUDENT ASSOCIATIONS (FAGE)

In 2011, the Federation of General Student Associations

(FAGE), which coordinates 2,000 similar associations in

France, launched its “Agoraé” system aimed at developing

a national network of social grocery stores targeted at

students. Many students on French campuses give up their

studies to take up regular jobs, simply because they do not

have enough money (e.g. those on scholarships and those

from the middle classes who do not qualify for social welfare

benefi ts, student parents, etc.). These student social grocery

stores enable them to buy essential products (foods,

personal hygiene and household cleaning products as well

as study materials) all at reduced prices (between 10-20%

of their usual price). Benefi ciaries are students living on

between €1.20 and €7 a day. The student social grocery

stores are run by local associations or federations

on the campus and are a part of the package of student aids

available. They work closely with prominent partners such

as the CROUS (Regional Student and University Centres),

university restaurants, social workers, and other agencies,

through the health and welfare services. In 2012,

200 students benefi ted from the social grocery stores in

Nice and Lyon, to which the equivalent of 15 tonnes of

products were delivered. The Carrefour Foundation is also

subsidising the opening of new student social grocery stores

in Brest, Lille and Angers. In addition to this grant from the

Foundation, Carrefour stores are offering local support

for the student groceries via the Food Bank network and

PACTE, by donating products.

02

03

800 familiesbenefit from PACTE

social grocery stores in Valenciennes and Béthune

04

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

14

Agricultural sectorsAt the heart of the food economy, the agricultural sector is a source of development for

skills and learning. It plays a key role in empowering people to be self-sufficient and remain in

their home environment. In collaboration with local teams from Carrefour group, the Carrefour

Foundation offers training for local communities in sustainable farming and helps cooperatives

to grow, sell and distribute their products.

FRANCE / SPAINRÉSEAU COCAGNE In France, the Réseau Cocagne (Cocagne net-

work) has been promoting social inclusion and

employment since 1991, by training unem-

ployed people in market gardening. This

approach has both a social and an environmen-

tal impact. Every week, the Réseau Cocagne

produces and distributes baskets of organic

vegetables and seasonal produce to its

20,000 members/consumers. The association’s

120  gardens have over 3,500  gardeners,

recruited as part of a process to get them back

into employment. Every day they learn how to

build and rebuild a future for themselves.

Aware of the role of Réseau Cocagne in promot-

ing healthy eating and inclusion, the Carrefour

Foundation has been supporting the network

since 2008, equipping and creating new gardens.

In 2012, 20 gardens were financed. This adven-

ture has continued, through the creation of a

centre offering training in market garden man-

agement as a means of empowerment, and by

the acquisition of a farm and farmland in

Vauhallan, Greater Paris (Île-de-France). This

project enables organic farming to be carried

out on a larger scale and the hiring of 30 unem-

ployed people.

Reinforced by the success of its programmes in

France, the Cocagne network is planning to

expand its actions in Spain. The Carrefour

Foundation is supporting this development by

funding a feasibility study for an organic garden

on the island of Majorca. The challenge is to be

able to overcome the three problems of the

island: 90% of its food has to be imported, the

abandoned farms on part of the island, and a

sharp rise in unemployment following a crisis in

the construction industry. The development

project is being managed by a local association,

Horts Solidaris, and will be implemented in 2013

in the Soller valley. The garden should employ

about 15 people on job-creation placements.

ARGENTINAPLANET FINANCE “Pro Yungas” is an association that aims to

promote the local economy, while preserving

biodiversity and improving living conditions

for local people. It is being run in the Yungas

region, an area of subtropical forest with

Unesco World Natural Heritage status, cradle

of Argentinian biodiversity and home to

35,000 indigenous people. The Carrefour

Foundation is working in cooperation with

“ProYungas” and Planet Finance Argentina

to preserve the region by offering technical

and operational support to small farmers, and

02

01

01 Professional integration garden, Réseau Cocagne,

Magny-les-Hameaux, France

02 Collecting honey, ProYungas and Planet

Finance, Los Toldos,

Argentina

03 - 04 Sustainable agriculture, LaSalle Yopal-Casanare

University, Colombia

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

15

AGRICULTURAL SECTOR

“These men and women trained by the Réseau Cocagne are learning how to manage a project and take initiatives.”Jean-Guy Henckel, National Director of the Cocagne Network

CHINAWWF

WWF China enables farmers in rural areas

to improve their farming practices and raise

their living standards. The association sets

up local farm cooperatives and trains the

producers in sustainable resource

management techniques. The Carrefour

Foundation is working alongside the

association, helping to professionalise the

production of medicinal plants. In addition

to the initial project, which started a pepper

industry in the Sichuan region in 2011,

the Foundation supported the development

of a sustainable medicinal plant industry

in the Pingwu region in 2012. Over

200 local residents and 60 households

have benefi ted from the positive effects

of the project, such as schooling for the

region’s children. In parallel, the project

plans eventually to offer producers the

opportunity to sell their products directly

in Carrefour stores in the Fengdu district.

COLOMBIAFUNDESO

The Carrefour Foundation is supporting

the Fundeso association to run a training

programme for indigenous families in the

Cauca region in sustainable farming and

the commercialisation of their products.

As these families are outside of mainstream

society, their traditional production methods

03

04

training them in the commercialisation of

their products by offering loans to set up

micro-enterprises. Following the previous

training sessions in 2011 that focused on cre-

ating a brand identity, new sessions were held

in 2012 on marketing the honey, jams, craft

objects and textiles under the “ProYungas”

label. Through this joint action, young people

in the region have rediscovered an interest

and pleasure in making traditional local

products. The local community has been able

to strengthen its socioeconomic role by mar-

keting its products. Since 2011, the project has

benefited over 2,600 people.

do not allow them to earn a living.

To overcome this barrier, the programme

operates on three levels: economic, social

and legal. By supporting this project, the

Carrefour Foundation is improving the living

standards of these communities by increasing

their income while strengthening them

politically and socially. In 2012, 300 indigenous

families in the Cauca region benefi ted

from the programme.

COLOMBIALASALLE YOPAL-CASANARE

The Carrefour Foundation is supporting the

LaSalle Yopal-Casanare University and its

UTOPIA training project for disadvantaged

youth from rural areas, who face violence on

a daily basis. The Foundation has enabled

these young people to receive scholarships

to fi nance their studies, in two stages.

The fi rst phase involves training for careers

in agriculture, with the French engineering

school of LaSalle Beauvais, followed by

technical training in sustainable farming

practices and soil and water analysis.

In the future this training will enable them

to develop an agricultural project in their

home region.

In 2012, support from the Carrefour

Foundation enabled 212 young people

to produce 80 tonnes of food and to

conduct soil analyses for 200 farmers.

2,600 benefi ciariesof the “ProYungas” project

since 2011

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

16

Food and catering tradesThe Carrefour group is a leading private sector employer, helping to develop

a range of talents, while increasing the employability of those without work.

The Carrefour Foundation supports training programmes leading to careers in the food

and catering trades, such as baker, pastry chef or fishmonger, in several countries,

and within the Group’s local structures.

CHINA SHANGHAI YOUNG BAKERSThe Carrefour Foundation supports institu-

tions that train, prepare and support young

talents on their path to employment. The

“Shanghai Young Bakers” programme illus-

trates this commitment. This programme was

launched in 2008 with the Chi Heng

Foundation and members of the Shanghai

Chamber of Commerce. It offers young

Chinese men and women aged 17-23 years,

vocational training in the French bakery trade.

The “Shanghai Young Bakers” programme

promotes the social integration of young peo-

ple from disadvantaged backgrounds by offer-

ing them opportunities to find employment in

the highly regarded food trade in China.

Around 100 young people have already been

“Since I joined the Shanghai Young Bakers programme, I have been helping my parents financially. My goal is to open my own bakery in my home region.”Fan Chunrong, Shanghai Young Bakers class of 2012

trained as bakers and pastry chefs with support

from the Carrefour Foundation, which has

been the programme’s main sponsor since it

started. Carrefour hypermarkets in China are

also helping to develop the programme by

offering these young people internships in

their stores each year. This is an opportunity

to learn a highly skilled trade and to facilitate

their first steps towards a career.

01

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

17

FOOD AND CATERING TRADES

BRAZILREDE CIDADÃ

Since 2012, the Carrefour Foundation has

been supporting the Rede Cidadã association

in Brazil to help train and fi nd jobs for young

disadvantaged people through its “Conexão”

programme. Conexão aims to create a pool

of talented people from Brazilian families

on very low income. Aged between 16 and 30 years

and never having had a job, they are able to follow

a dual curriculum, with academic as well as vocational

training in over 20 trades, such as baker or

production assistant. Rede Cidadã makes sure

that they enter the job market by helping them

fi nd work through the many partnerships developed

with public and private sector employers. The

strength of the Conexão project lies in its ability

to bring together and mobilise a whole network

of around 30 fi nancial and operational partners,

who ensure the professionalism of the training

and who are able to offer openings in the job

market. In 2012, 1,480 young people were recruited

by these partner enterprises, including 171 taken

on by Carrefour Brazil. The programme is running

in Rio de Janeiro, Brasília, São Paulo and Belo

Horizonte, and has so far trained 3,700 people.

With support from the Carrefour Foundation,

it is now being extended to other Brazilian cities.

SPAINFUNDACIÓN EXIT

Through its “Conecta” project, the Fundación

Exit helps young people to fi nd employment.

The association has four centres, where

unemployed poor young people, those who have

dropped out of school and those facing social

exclusion can meet and receive training. Mentored

by specialised teachers, these young people

are given their fi rst job at the cheese or

delicatessen counter, or selling fresh foods.

As a partner of Fundación Exit since 2008,

Carrefour Spain has been supporting the

benefi ciaries through training and guiding

them in their search for a job. Since it started,

this partnership between the Carrefour Foundation

and Fundación Exit has enabled 269 people

to be trained, and 74 interns to be hired.

During their work placement, interns receive

500 hours of training. In 2012, at the end

of their training period, nearly half of the young

interns were taken on by Carrefour stores.

01 Apprentice baker, Shanghai Young Bakers class of 2012, Chi Heng Foundation,

Shanghai, China

02 Apprentice pastry chef, Shanghai Young Bakers, Chi Heng Foundation,

Shanghai, China

03 Academic training, Conexão programme, Rede Cidadã, Rio de Janeiro, Brazil

04 Vocational training, Fundación Exit, Madrid, Spain

03

0402

3,700benefi ciaries

of the Conexão programme in Brazil

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

18

Healthy eating programmesThe Carrefour Foundation is committed to fighting food-related exclusion.

In a world where inequalities in access to food are increasing, this commitment remains

an absolute priority. The Foundation therefore supports a number of initiatives to combat

malnutrition and promote a healthy and balanced diet. To do this, it relies on a network

of national and international structures.

ARGENTINAFUNDACIÓN CONIN The Carrefour Foundation has a strong desire

to promote healthy eating, which is why it

teamed up with the Fundación CONIN

(Child Nutrition Cooperative) in 2010 to com-

bat childhood malnutrition and obesity. This

programme was started after studies revealed

that, in Argentina, one out of every three chil-

dren starts the day without breakfast; 35% of

children under the age of two suffer from

anaemia; while, at the opposite extreme, 33%

of children aged between 9 and 13 years con-

sume more than 3,000 calories per day, or

twice as much as their recommended daily

requirement. The programme aims both to

promote a healthy and varied diet as well as

to raise children’s awareness of the need to

take regular physical exercise. With support

from the Carrefour Foundation, the

Fundación CONIN has launched a pro-

gramme in schools to teach children – and

their parents – about healthy eating practices.

The programme brings together health profes-

sionals (doctors, dieticians and psychologists),

teachers and civil society leaders, linking

theory (raising awareness through games) and

practice (sports, cookery classes, etc.).

Staff from Carrefour Argentina and the

Fundación CONIN, with support from the

Carrefour Foundation, have been carrying out

an education programme entitled “Sumando

Voluntades para Alimentarse y Aprender”

(Working together for healthier eating).

During healthy eating month, a “Nutrimobile”

financed by the Carrefour Foundation,

travelled over 20,000 km to meet 33,000 chil-

dren, run 500 workshops and promote more

balanced eating habits in 136 schools in

22 provinces in Argentina. Lastly, Carrefour

Argentina offered its support by sponsoring

schools near to its stores.

01 Play-based workshop on food, Fundación CONIN,

Argentina

02 Nutrimobile, Fundación

CONIN, Argentina

03 - 04 “Carrefour schools for food education” Project, Fundación Alpina, Colombia

33,000 childreneducated about food with the Fundación CONIN

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

19

HEALTHY EATING PROGRAMMES

INDONESIAACT

ACT (Aksi Cepat Tanggap) is

combating malnutrition in the most

vulnerable communities of Tangerang

in Indonesia, where malnutrition is

a veritable scourge, especially among

children. According to a study by the

World Food Programme, 13 million

children suffer from malnutrition in

Indonesia, or 18% of the population

under 5 years old. Furthermore 23%

of the world population suffers from

food insecurity. ACT is made up of

volunteer doctors and nutritionists

and operates in three main ways:

coming to the aid of children under

5 years of age who are critically ill or

severely malnourished; raising parents’

awareness and informing them about

healthy eating and hygiene; offering

vocational training to parents, while

giving them access to micro-credit

loans in order to ensure their fi nancial

independence. In 2012, the

Foundation provided aid to over

100 families.

COLOMBIAFUNDACIÓN ALPINA The Carrefour Foundation is supporting

the Fundación Alpina to use nutritional edu-

cation as a means to promote healthy eating

and access to a balanced diet. According

to a study by the Colombian Institute of

Family Health in 2010, 10% of Colombian

children aged 5-17 years have delayed growth

because of their poor diet, while one child in

six is overweight or obese (a 25.9% increase

in the rate of obesity in five years). To erad-

icate this scourge, the Fundación Alpina

has implemented a project entitled “Sopo,

land of healthy eating and nutritional edu-

cation”. The project was declared “a good

practice” by the United Nations Food and

Agriculture Organisation (FAO). In 2012,

through its “Schools are part of our life”

project, the Foundation launched its

“Carrefour schools for food education”

programme. This initiative is based on

workshops where participants reflect on the

choice and consumption of food. It fosters

greater awareness about nutrition and helps

to pass on this knowledge. The programme

educates over 2,200 children across the

country, so that this message will filter back

to their families and the wider educational

community.

01 03

02 04

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The Carrefour Foundation is ready to spring into action

whenever necessary, in response to any emergency that

leaves people vulnerable. Within hours of a natural or

industrial disaster, the Foundation can draw on the logistic

know-how of the Group and mobilise its staff, warehouses

and distribution chain to deliver relief to victims.

emergencyaid

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

21

EMERGENCY AID

CHINA BEIJING FLOODSIn July 2012, the Beijing region was hit by the

most deadly and destructive floods for over

sixty years caused by typhoon Vicente. Over

6,000 people had to be evacuated within a few

hours. The storm destroyed over 1,200 farms as

it passed, and damaged almost 8,500 hectares

of crops. Carrefour China, which is a member

of the International Business Leaders Advisor

Consulting, joined with the local government

of Fangshan to provide relief to the victims, just

hours after the disaster struck. The Foundation

allocated special funding to deliver essential

food supplies (milk, rice, dried goods and water)

as well as other non-food products (hygiene

products and antiseptics) as rapidly as possible.

The funds also equipped the 25,000 victims

with vacuum flasks, kettles and water purifi-

cation systems.

ARGENTINAHURRICANE NEAR BUENOS AIRESIn April 2012, a violent storm with winds of

over 110 km/h and torrential rains devastated

parts of the province of Buenos Aires. The

hurricane left 250,000 people without elec-

tricity or drinking water. Around 200 schools,

housing 70,000 children, were seriously dam-

aged or destroyed. 32,000 already destitute

families suddenly became homeless. To bring

emergency relief, the staff of 15 Carrefour stores

went into action to provide victims with essen-

tial supplies financed by the Foundation. The

staff effectively formed a relay chain to deliver

food, bottled water, candles and mattresses.

“My experience as an accident and emergency room doctor taught me how crucial the first hours after a disaster are for victims’ survival. The striking power of the Carrefour Foundation enables it to respond with great professionalism to victims’ needs.”Xavier Emmanuelli, founder of Samusocial International and member of the Board of Directors of the Carrefour Foundation

01 Delivery of supplies, Buenos Aires, Argentina

01

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financial report2012

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

24

FINANCIAL REPORT 2012

Key figures for 2012With an annual budget of €4.5 million, renewed for a five-year period starting January1, 2011, the Carrefour

Foundation provided human, technical and financial support for 36 programmes in 11 countries

in 2012. This choice corresponds to the criteria set out by the Board of Directors with a concern to focus the

Foundation’s funding on initiatives carried out by experienced players, while mobilising the skills and know-how

of the Group’s staff. Each of the selected projects is assessed both before and after implementation, to ensure that

the actions have been properly carried out. The accounts of the Carrefour Foundation are audited annually

by statutory auditors.

Solidarity programmes

36Communication budget

1.9%Operating costs

14.9%Budget allocated to programmes

€4 M

24.7%

14.8%

31.5%

29%

Latin America France

Europe (excluding France) Asia

BREAKDOWN BY

GEOGRAPHICAL LOCATION

14.9%

1.9%

83.2%

Projects funded

Operating expenses Communication

BREAKDOWN BY

TYPE OF EXPENSE

Other solidarity projects

Food solidarity

Emergency aid

BREAKDOWN BY AXE

OF INTERVENTION

3.7%

83.5%

12.8 %

34% Donations and Collections

24.8% Healthy eating programmes

15% Agricultural sectors

14.7% Food and catering trades

11.5% Social grocery stores

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2012 ANNUAL REPORT OF THE CARREFOUR FOUNDATION

25

FINANCIAL REPORT 2012

Table of programmes supported in 2012

Emergency aid

Healthy eating programmes

Agricultural sectors

Donations and collections

Food and catering trades

Social grocery stores

Other solidarity projects

COUNTRY ASSOCIATIONS PROGRAMME DETAILS FUNDING IN 2012

ARGENTINA EMERGENCY AID Product donations after the hurricane near Buenos Aires in April 2012 €19,896

FUNDACIÓN CONIN Healthy eating awareness programme in schools €285,090

PLANET FINANCE Assisting micro entrepreneurs in developing local trade €60,694

BELGIUM AGENCE DU DON EN NATURE (GOODS TO GIVE)

Financing a logistics platform for donations of non-food products and IT equipment

€70,000

FÉDÉRATION BELGE DES BANQUES ALIMENTAIRES (FBBA)

Financing a refrigerated truck €99,218

BRAZIL REDE CIDADÃ “Conexão” job creation programme for disadvantaged youth €337,411

CHINA EMERGENCY AID Product donations after the flooding caused by typhoon Vicente in Beijing in July 2012 €128,290

CHI HENG FOUNDATION “Shanghai Young Bakers” programme to train adolescents from disadvantaged backgrounds in the baking and pastry trade

€120,644

WWF Development of a traditional medicinal plant industry (long-term contract signed in 2011) €45,000

COLOMBIA FUNDACIÓN ALPINA Programme in schools to promote healthy eating and fight malnutrition €310,663

CORPORACIÓN EMPRENDEDORES COLOMBIA

Assisting microentrepreneurs in developing local industries €77,858

FUNDESO Training in sustainable farming practices for indigenous families in the Cauca region €75,582

LASALLE YOPAL-CASANARE “UTOPÍA” project training unemployed young people for careers in agriculture €90,385

SPAIN FEDERACIÓN ESPAÑOLA DE BANCOS DE ALIMENTOS (FESBAL)

Co-funding of logistics equipment (eight refrigerated vehicles, four loading platforms, two fork-lift trucks, two stackers)

€330,266

FUNDACIÓN EXIT “Conecta” programme to help young unemployed people find work in the catering and food industry (long-term contract signed in 2011)

€30,500

RÉSEAU COCAGNE SPAIN (HORTS SOLIDARIS)

Feasibility study on setting up an organic garden on the Isle of Majorca €32,708

FRANCE EMMAÜS DÉFI Development of an Equipment Solidarity Bank (long-term contract signed in 2011) €50,000

FÉDÉRATION DES BANQUES ALIMENTAIRES (FFBA)

Co-funding of logistics equipment (four refrigerated vehicles and seven cold-stores) €99,000

FÉDÉRATION DES ASSOCIATIONS GÉNÉRALES ÉTUDIANTES (FAGE)

Developing a national network of social grocery stores for students €30,000

FÊTE LE MUR Sports training programme for children in problem urban areas €100,000

GROUPE SOS Support to set up a job creation platform (long-term contract signed in 2010) €100,000

MACADAM Aid to develop the street newspaper created to provide work for destitute unemployed people €40,000

PACTE (SOLIDPACTE) Development of a logistics platform €167,731

PACTE 59 Development of a social grocery store in Valenciennes €124,719

PACTE 62 Development of a social grocery store in Béthune €58,725

RESTOS DU CŒUR Development of Restos du Cœur for welfare aid and sustainable employment €100,000

RÉSEAU COCAGNE Development of a network of organic gardens to create jobs and creation of a training centre €200,000

SECOURS POPULAIRE LOIRET Co-funding to purchase a refrigerated vehicle €34,000

SECOURS POPULAIRE MARNE Co-funding to purchase a refrigerated vehicle €15,000

SPORT SANS FRONTIÈRES Promoting and campaigning for healthy eating and a balanced diet by issuing educational play-based kits for children

€40,000

INDONESIA AKSI CEPAT TANGGAP (ACT) Programme to fight malnutrition in the most vulnerable communities €88,190

INDONESIAN STREET CHILDREN ORGANISATION (ISCO)

Schooling programme (long-term contract signed in 2008) €36,000

YAYASAN SAHABAT CIPTA (YSC) Training and support for microentrepreneurs €103,108

POLAND CARITAS Distribution of meals for disadvantaged children €365,550

ROMANIA SAMUSOCIAL DIN ROMANIA Social reintegration and employment programme for homeless people €55,000

TAIWAN RED CROSS Food and non-food donations for destitute and isolated families in the Taiwanese islands €68,603

TOTAL €3,989,831

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