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Page 1: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

2012-2013

Page 2: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

Regional Development Australia Limestone Coast acknowledges and thanks

our core funding partners for their support

SOUTH EAST LOCAL GOVERNMENT ASSOCIATION

INCORPORATING:

Page 3: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

tAbLe of Contents

CHAIR REPORT ........................................................................................................................................................................................................................................................................................................ 2

CHIEF EXECUTIVE OFFICER REPORT .............................................................................................................................................................................................................................................................. 3

HIGHLIGHTS ............................................................................................................................................................................................................................................................................................................. 4

STRATEGIC CONTEXT ............................................................................................................................................................................................................................................................................................ 5

REGIONAL OVERVIEW ............................................................................................................................................................................................................................................................................... 5

RDA ROLE & RESPONSIBILITIES ........................................................................................................................................................................................................................................................... 6

VISION .............................................................................................................................................................................................................................................................................................................. 6

MISSION .......................................................................................................................................................................................................................................................................................................... 6

5 KEY AREAS FOR RDA ACTION FROM THE 2010 - 2015 REGIONAL ROADMAP, 2012 UPDATE ........................................................................................................................... 7

BOARD MEMBERS ...................................................................................................................................................................................................................................................................................... 8

STAFF MEMBERS ......................................................................................................................................................................................................................................................................................... 8

KEY PERFORMANCE INDICATORS 2012/13 SUMMARY AGAINST STATE AND LOCAL GOVERNMENT TARGETS ....................................................................................................... 9

KEY PERFORMANCE INDICATORS SUMMARY TOWARDS COMMONWEALTH OBJECTIVES .............................................................................................................................................. 10

STATISTICS .............................................................................................................................................................................................................................................................................................................. 11

ENqUIRIES BY PROGRAM ..................................................................................................................................................................................................................................................................... 11

BUSINESS RESULTS WHERE THE BOARD HAS PROVIDED SERVICES ................................................................................................................................................................................ 11

SKILLS FOR ALL IN REGIONS PROGRAM ........................................................................................................................................................................................................................................ 11

FORUMS/WORKSHOPS .......................................................................................................................................................................................................................................................................... 12

OVERVIEW OF 2012/13 ACTIVITIES AND ACTIONS ............................................................................................................................................................................................................................. 13

STRATEGIC ................................................................................................................................................................................................................................................................................................... 13

SMALL BUSINESS ADVISORY SERVICE ........................................................................................................................................................................................................................................... 17

BUSINESS DEVELOPMENT OFFICER ................................................................................................................................................................................................................................... 17

SMALL BUSINESS ADVISOR ................................................................................................................................................................................................................................................... 19

SUMMARY OF BUSINESS ENqUIRIES ................................................................................................................................................................................................................................ 21

SKILLS FOR ALL IN REGIONS .............................................................................................................................................................................................................................................................. 24

SKILLS, CAREER AND WORKFORCE DEVELOPMENT ................................................................................................................................................................................................................ 25

CAREER DEVELOPMENT CENTRE ......................................................................................................................................................................................................................................... 25

APPRENTICESHIP TRAINEESHIP ADVISER (ATA) PROJECT ........................................................................................................................................................................................ 31

SCHOOL BUSINESS COMMUNITY PARTNERSHIP BROKER PROGRAM .............................................................................................................................................................. 32

HEADING IN THE RIGHT DIRECTION .................................................................................................................................................................................................................................. 33

NETWORKS AND ALLIANCES ................................................................................................................................................................................................................................................ 35

TOURISM INDUSTRY DEVELOPMENT .............................................................................................................................................................................................................................................. 36

EXPORT ......................................................................................................................................................................................................................................................................................................... 39

AUDITED FINANCIAL STATEMENTS ............................................................................................................................................................................................................................................................. 40

ACRONYMS ........................................................................................................................................................................................................................................................................................................... 44

1

2012 -

2013

Page 4: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

ChAiR RepoRt

As required in the operation

funding contract with the

Commonwealth of Australia

and the funding agreement

between the South Australian

State Government and the

South East Local Government

Association, I am pleased to

present the 2012/13 Annual

Report of Regional Development

Australia Limestone Coast.

As part of the board renewal

process it has been a pleasure

to confirm Mike Ryan’s role as

the CEO of the RDA. The field

of applicants was considerable

and talented; this alone is an indicator of the interest in working in

a key regional role. Mike has established himself as the leader of the

organisation, and has worked assiduously in building positive and

professional relationships with our many stakeholders locally, and across

the State and nationally. Mike has been proactive in profiling the work of

the RDA, and the challenges and opportunities facing the region.

A major focus for the region has been the ongoing health and viability of

the forestry industry, and while the region as a whole is still somewhat

depressed, a greater optimism is evident. The genuine support and

involvement of State Government and key Ministries has been well

received. The Economic Diversification forums and report have been a

catalyst for change. The considerable investment in the region with the

SESAIIF funds being awarded to innovative, local companies has been

a significant fillip to the region. Grants totalling nearly $5.54M were

offered to 17 successful applicants under Round 2 of the fund.

Of considerable and potential long lasting impact has been the South

Australian Cellulosic Value Chain Technology project funded by

DMITRE. The RDA has been pleased to support this project being led

by VTT Technical Research Centre of Finland. The objective of the study

has been to consider the renewable forestry resources, and provide

recommendations for improvements not only in traditional sawn

timber production, but also in higher value bioenergy, biochemical and

biomaterials. An emerging focus has been in developing co-operative

industry clusters supported by applied research and innovation.

The RDA has now supported the process for five rounds of the RDAF

funds. In the most recent rounds, a number of projects have been

successful and these include: Keith and District Sport and Recreation

Centre upgrade project receiving $800,000 under Round 2, Mundulla

Bowling Club Greens upgrade project receiving $115,600 under Round

3 and the Port MacDonnell Marine Infrastructure Development project

receiving $726,127 under Round 4. Round 5 also provides strong support

for Local Government with potential additional funds for each Local

Government Area in the region, in total, a further $953,405 in funds for

the Limestone Coast.

Members of the RDA have attended the National RDA Conference in

Canberra and this was combined with the National Local Government

Conference, further cementing the close working relationship of RDAs

with local government associations. RDA members also attended the

RDSA Infrastructure Conference in the Barossa, a conference continuing

the national focus on re-investment in key regional infrastructure. In

the Limestone Coast we have sustained our focus on supporting and

advocating for the upgrade of the bridges associated with the drainage

network, affordable access to three phase power, and the ongoing need

for improvements in the road, rail and airport infrastructure.

A highlight for the region has been the announcement of the expansion

of the UniSA site in Mount Gambier and the associated high speed ICT

infrastructure, this connected with the bringing forward of the arrival

of the National Broadband Network (NBN), with all parts of the region

now included on the 3 year rollout plan for work commencement, means

that the region will be better connected and able to access national and

global markets more effectively.

The Board has welcomed a number of new members, Cr Darren O’Halloran

as a SELGA nominee, and Alan Richardson, Karen Glover and Lew Parsons

as community members. We are pleased to have such committed and

outstanding members, working together on behalf of the region.

The dedicated board staff while being small in number, have worked

tirelessly on behalf of the region and community. These staff have

worked positively and proactively with staff who deliver a diverse range

of State and National programs hosted by the RDA Board. I wish to thank

each and every one for their work and commitment.

Of course this work would not be possible without the ongoing funding

support from our core partners; this three way agreement is unique

and provides a model across Australia for collaborative action and we

look forward to strengthening our collaborative working partnership in

13/14. Thank you to:

• The Commonwealth of Australia • The State Government • The South East Local Government Association and the seven member

Councils

A comprehensive overview of the activities of the board, and staff at

both a strategic and operational perspective are further outlined in this

report.

Ruth Schubert CHAIR

2

2012-2013

Page 5: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

Chief exeCutive offiCeR RepoRt

3

I am pleased to present this

overview of programs and

services delivered by Regional

Development Australia Limestone

Coast for the 2012/13 financial

year. Board Staff have been busy

working with business, industry

and community groups right

across the region.

It has been a challenging year

for the region with a number of

industries affected by downturns,

difficult economic conditions and

uncertainty affecting consumer

confidence. I am very pleased that

a number of initiatives undertaken

in the region over the past year in which RDALC played a part are

helping to provide a way forward for the region and are providing

renewed optimism and confidence in the future. These include the

conditions around the sale of ForestrySA forward rotations negotiated

by the Forestry Roundtable, the ongoing work stemming from the

Limestone Coast Economic Diversification Forum held in September and

the Cellulosic Fibre Study being undertaken by the VTT Research Centre

from Finland on the future opportunities for the forestry and forest

products industry in this region. A strong strategic vision for the future

and cooperative and collaborative alliances with business, industry and

government partners to maximise opportunities across our region are

vital at this time.

2012/13 has seen the continuation of many of our core service delivery

programs, namely the Small Business Advisory Service; Skills for All

in Regions; Career Development Centre; Partnership Broker project;

the Tourism Industry Development program and TradeStart Program.

We have also successfully attracted funding from the Commonwealth

Government to provide a Small Business Advisory Service focusing on

the mid to upper part of our region to better service the council areas

of Tatiara, Naracoorte Lucindale, Kingston and Robe. None of these

programs would be possible without funding support from various

Commonwealth and State Government Departments, who are listed

individually throughout this report, and I thank all of these partners

for their willingness to continue to support our regional development

efforts across the Limestone Coast over the past year.

We are very pleased to have the commitment of support from two of

our core funding partners into the future with the Commonwealth

Government committing to RDA funding for a further three years to June

2016 and the South East Local Government Association committing to

funding for a further two years. We are pleased to be able to continue

to assist the State Government through the delivery of a number of its

programs and projects.

The Board also plays a support role for regional organisations that are

co-located within the Old Town Hall building, including the South East

Local Government Association and South East Resource Information

Centre. It is these underpinning roles that often go un-noticed to the

wider community, but which is integral to sustainable and cost effective

structures for small regional organisations.

This past year saw the departure of our Chair Mark Braes for a ministerial

appointment in Adelaide and Board member Sally Klose to take up a

position with the Naracoorte Lucindale Council. I thank Mark for his

valuable contribution and the support he provided for me during his

time as Chair of our Board and thank Sally for her valuable contribution

during her time on the Board. My thanks go to our new Chair Dr Ruth

Schubert and members of the Board for your leadership and support

during the past 12 months, it is highly valued and appreciated. I also

wish to express my thanks and appreciation to our team of dedicated and

committed Staff, particularly for your extra efforts during challenging

periods in a changing environment. We have welcomed a number of new

staff and bid farewell to a number of others who have chosen to pursue

other career interests.

RDALC undertakes a wide range of programs and activities and I trust

that this report will provide an appropriate insight to our stakeholders

and the wider community into the important work being undertaken by

Members and Staff.

Mike Ryan CHIEf ExECUTIVE OffICER

2012 -

2013

Page 6: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

$1.64m of grants to the region for projects totalling $4.7m under the Regional

Development Australia Fund Rounds 2, 3 and 4

4,702 enquiries handled byBoard Staff

A.G.o.G. A Girls Only Gathering

gave 90 young women the opportunity to hear inspiring

speakers, have new experiences and explore their career direction

Limestone Coast economic Diversification forum

RDALC is part of the reference group progressing forum

outcomes

Regional intelligence to various Commonwealth and State

Government agencies

vtt Cellulosic fibre study RDA CEO part of Steering Committee directing study for the Forestry Industry

Future Prospects

heading in the RightDirection program

Offered opportunities for refugee young people who attend schools in the region to develop skills to

manage their careers

skills for All in Regions 392 participants, 113

employment outcomes and 175 pathway outcomes met

under the Skills for All in Regions program

small business Advisors Handled a total of 317 business

enquiries throughout the 7 Councils in the Limestone Coast

Ongoing delivery of the Partnership Broker Program

sesAiif Assisted with SESAIIF program

rollout, Round 2 projects resulting in a potential $19.7m in investment and 142.5 jobs

being created

Cluster Development Facilitated workshops and

briefings on Cluster Development in the region

Career Development Centre celebrated 7 years of operation with 1,148 people assisted with a large variety of career advice

tourism Secured 5 cruise ships to visit

the region over the next 3 years which will bring over 9000 passengers into the region

export Assisted 11 companies

achieve an export result to the total value of $9.5m in

overseas export sales

hiGhLiGhts

4

2012-2013

Page 7: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

ReGionAL oveRvieW

The Limestone Coast Region (South East of South Australia) lies midway

between the capital cities of Adelaide and Melbourne, covering the

south-eastern section of South Australia and encompasses the Local

Government Areas of the City of Mount Gambier; District Councils of

Grant, Kingston, Robe and Tatiara; and the Naracoorte Lucindale and

Wattle Range Councils.

The Limestone Coast region supports a population of 63, 077 people (ABS

Census 2011) with 40% (or 25,804 people) living in the Mount Gambier

Local Government Area (LGA). When combined with the Grant and

Wattle Range LGAs, the Lower South East area accounts for 70% of the

region’s population, leading to a centralisation of services and greater

employment opportunities in that area. The City of Mount Gambier is

the second largest City in South Australia, behind only Adelaide and

together with a number of towns across the region, including Naracoorte,

Millicent, Penola, Bordertown, Keith, Robe, Kingston and Lucindale,

provides a range of business, retail and community services.

Australian born people make up 86.7% of the population of the region.

Recent migration, principally from New Zealand, United Kingdom,

Philippines and India, has added to the contribution made by post war

emigration from the United Kingdom, Italy and The Netherlands. Refugee

arrivals since 2007 have been primarily from Burma and the Democratic

Republic of the Congo. The Aboriginal & Torres Strait Islander population

grew slightly from 776 people in 2006 to 1,094 people in 2011 and has

a young profile with 48.26% under the age of 20 years.

Together with the neighbouring Western Districts of Victoria, this wider

region is often referred to as the Green Triangle Region and represents

a very important political, community and industry based alliance.

There is a real connection between the communities comprising

the Green Triangle, geographically in terms of proximity to the State

capitals of Adelaide and Melbourne; at Local Government level where

the cooperation for strategic purposes is very deliberate; and across

businesses and the communities through sport, cultural and social

interactions.

One of the key political and marketing strengths of each part of the

region is the ability to unite under the Green Triangle banner.

The region supports many of South Australia’s key resource based

companies and covers an area of some 21,337 square kilometres with

fertile soils, reliable rainfall and significant groundwater resources.

Key regional industries include

agriculture, forestry (which

includes wood processing); wine

(viticulture and winemaking);

fishing/aquaculture; tourism;

dairy; horticulture; beef cattle;

dairy; sheep; grain and seed

production; manufacturing; retail

trade; education; health and

community services; construction;

accommodation, cafes and

restaurants; and transport.

The climate is characterised by

cool wet winters and mild to hot,

dry summers. Average annual

rainfall varies considerably, from

approximately 850mm in the south

of the region to 450mm in the north

of the region.

stRAteGiC Context

5

2012 -

2013

Page 8: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

RDA RoLe & ResponsibiLities

Regional Development Australia (RDA) is a partnership between three

levels of Government:-

• Australian Government through the Department of Regional Australia, Local Government, Arts and Sport;

• State Government through the Department of Primary Industries and Regions SA (PIRSA);

• Local Government through the South East Local Government Association (SELGA) (comprising the City of Mount Gambier; District

Councils of Grant, Kingston, Robe and Tatiara; and the Naracoorte

Lucindale and Wattle Range Councils).

RDA is based on building partnerships between governments, regional

development organisations, the private sector and other key regional

stakeholders to provide a strategic and targeted response to issues

in each region and to facilitate community leadership and resilience.

RDA will work with all stakeholders to develop and strengthen local

communities.

The RDA:-

• Supports informed regional planning; • Consults and engages with the community on economic, social and

environmental issues, solutions and priorities;

• Liaises with governments and local communities about government programs, services, grants and initiatives for regional development

and;

• Contributes to business growth plans and investment strategies, environmental solutions and social inclusion strategies in their

region.

RDALC also provides a service delivery role through the ongoing provision

of business assistance programs such as:-

• Skills for All in Regions • Small Business Advisory Services • Career Development Centre • Partnership Broker Program • Tourism Industry Development • Apprenticeship Adviser Project • Export (Austrade programs)

RDA Limestone Coast also played a hosting role with Officers from the

following organisations co-located within the Old Town Hall Building in

Mount Gambier:-

• SELGA • South East Resource Information Centre (SERIC) • AusIndustry • Department of Education, Employment and Workplace Relations

(DEEWR)

• Department of Further Education, Employment, Science and Technology (DFEEST)

• Australian Sports Commission • South Australian Tourism Commission

Mission

To ensure the longer term growth and sustainability of the Limestone

Coast Region and the well-being of its community, through:-

• Provision of leadership, co-ordination and expertise across all areas of regional development.

• Ongoing engagement with the community and the provision of advice, information and feedback to Governments, policy makers and

stakeholders regarding issues and activities that are important to the

development and wellbeing of the Limestone Coast Region.

• Promotion and support of the policies, strategic plans and priorities of the Commonwealth, the State Government and Local Government that

facilitate community economic development outcomes in the region.

• Provision of services and undertaking projects that facilitate community economic development outcomes in the region.

Vision“The Limestone Coast is a dynamic and

sustainable ‘food bowl’ region of Australia.

Prime grass fed livestock and agricultural food

production, wine, fishing and plantation forestry

drive a diverse, globally competitive economy

where community well being and lifestyle are

highly valued.”

6

2012-2013

Page 9: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

5 key AReAs foR RDA ACtion fRoM the 2010 - 2015 ReGionAL RoADMAp, 2012 upDAte

• Economic Development The Limestone Coast region may not reach its full economic potential

without significant Government input in planning for regional growth.

A concentrated effort is required to capitalise on the natural resource

base of the region to increase food production outputs across the whole

chain, maximise value adding opportunities, leverage greater investment

in tourism development and support innovation in industry and small

business growth.

The RDA will undertake a representative and facilitation role to

encourage and support investment across the whole economic

development spectrum and work closely with the NRM Board to ensure

all development encompasses sustainable and innovative natural

resource management.

• Infrastructure To achieve population growth and overall economic development

within the Limestone Coast region, significant investment is required to

maintain and construct supporting infrastructure.

The RDA will work collaboratively with all levels of Government and

the private sector, to drive and secure planned investments in strategic

infrastructure projects.

• Population Growth, Skills, Leadership Development It is widely acknowledged across the Limestone Coast region that our

key natural assets, a diverse economy and the management structure

for innovative and sustainable use of groundwater resources, provide a

real opportunity for population growth and for the region to markedly

increase its contribution to State and National development. Sustainable

economic development will be the key driver for population growth

across our region.

The RDA will act to facilitate population growth and to encourage and

foster skills and leadership development.

• Tourism, Lifestyle, Promotion The Limestone Coast boasts wonderful lifestyle opportunities, however,

consultation undertaken by the RDA indicated that more can be done

to promote those lifestyle experiences and opportunities, which will

act as a catalyst for strong growth in the number of people visiting or

relocating to the Limestone Coast region.

The RDA will work collaboratively with all levels of Government and play

a stronger role in promoting growth opportunities across the region.

• Community Wellbeing Access to services and facilities for the delivery of health and personal

care across the Limestone Coast region will underpin the key strategies

for population growth and economic development.

The RDA will consult with, and advocate on behalf of, community and

health care bodies, to assist and support regional efforts for increased

health and aged care services, and play a leadership role in the

coordination of a whole of region Social Inclusion Action Plan.

7

2012 -

2013

Page 10: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

boARD MeMbeRs

Dr Ruth Schubert Chair, Community representative (appointed as Chair on 05/03/13)

Ms Gwenda Lawlor Deputy Chair, Treasurer, Community representative (appointed as Deputy Chair on 05/03/13)

Mayor Erika Vickery Secretary, SELGA representative

Mr Rob Foggo Community representative

Ms Nadine DiGiorgio Community representative

Ms Ann Aldersey Community representative

Mr Alan Richardson Community representative (from 15/10/12)

Mr Lew Parsons Community representative (from 15/04/13)

Ms Karen Glover Community representative (from 15/04/13)

Mayor Richard Vickery SELGA representative

Cr Harvey Nolan SELGA representative

Mr Darren O’Halloran SELGA representative (from 15/10/12)

outgoing board Members

Ms Sally Klose Community Representative (until15/10/12)

Mr Mark Braes Chair, Community Representative (until 14/09/12)

observers Representatives of both State and Commonwealth Government are invited to attend all meetings of the Board.

stAff MeMbeRs

based in the old town hall, Mount Gambier:

Mr Mike Ryan Chief Executive Officer

Mrs Helen Strickland Manager - Skills, Career and Workforce Development

Mrs Michaela Bell Business Development Officer (from 01/12/12)

Mrs Biddie Shearing Tourism Development Officer

Mr Stephen Chapple Small Business Advisor (from 11/02/13)

Mrs Mae Steele Project Officer - Employment and Training Programs (from 28/01/13)

Ms Gina Ploenges Apprenticeship Traineeship Adviser (from 8/08/12)

Mrs Janette Newport Project Officer - Partnership Broker Program (25/02/13)

Ms Anne Mulraney Apprenticeship Traineeship Adviser (from 25/03/13)

Mrs Nikki Peterse Executive Assistant

Mrs Jan Shanahan Finance Officer

Ms Julie Scott Administration Officer

Miss Dani McKinnon Trainee Receptionist (from 07/01/13)

Ms Julie Johnson Workforce Development Coordinator (until 16/11/12)

Apprenticeship Traineeship Adviser (from 17/11/12 until 07/02/13)

Miss Lorelie Ellis Receptionist (until 03/08/12)

based at the Career Development Centre, Mount Gambier:

Mr Martin Montgomery Career Development Practitioner

Mrs Charmaine Lawrie Career Development Practitioner (from 16/07/12)

Mrs Julie Mattinson Project Officer - Partnership Broker Program (from 02/10/12)

Ms Maree Beale Administration Officer - Partnership Broker Program

Mrs Julie Walker Administration Officer - Career Development Centre (from 04/03/13)

Ms Emma Handford Project Officer - Partnership Broker Program (until 11/01/13)

Ms Ali Auld Career Development Practitioner (until 27/09/12)

Miss Caitlin Lewis Trainee (until 07/09/12)

Ms Stacey Burden Receptionist (from 03/09/12 until 21/12/12)

based in naracoorte office:

Mr Bruce Rodda* Export Advisor (*employed by DMITRE, working in collaboration with the Board through a contractual agreement)

Ms Sarah Norris Administration Officer

8

2012-2013

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key peRfoRMAnCe inDiCAtoRs 2012/13 suMMARy AGAinst stAte & LoCAL GoveRnMent tARGets

9

outcome key performance indicators targets outcomes

Investment • Number of businesses assisted, and the value of investment by businesses assisted

• 100 businesses (The target number does not include all business contacts which is estimated at a further 400)

• $5 m investment

• 162 businesses (330 general enquiries BDO/CEO - does not include TIDO, SBA etc)

• $33,125,031 investment by businesses (Plus project/program delivery funding of $2,471,365)

• Number of local businesses assisted to participate in major projects, and the value of local content secured

• 2 business• $2m local content

• NIL• NIL

Employment • Number of jobs (FTE’s) created and retained in businesses assisted

• 25 jobs created (This number does not include employment outcomes or training hours delivered through the Skills for All program)

• 10 jobs retained

• 143.5 jobs created(Through the Skills for All in Regions (formerly SA Works) program there have been a total of 350 participants with over 200 outcomes (pathway and employment)

Skills • Identification of emerging labour skills issues in the region

• Programs developed with State and Local Government and industry to meet workforce demands

• 3 skills issues identified

• 3 programs developed

• 7 identified

• 6 programs(Apprenticeship Adviser Program; Partnership Broker Program; Skills for All in Regions; Heading in the Right Direction; Career Development Centre; Workforce Development Coordinator)

Exports • Number of exporters assisted and value of their export

• 10 exporters• $3m of exports

• 11 exporters• $9,465,690

Infrastructure • Number and value of economic infrastructure development projects assisted

• 6 projects• $10m value

• 8 projects• $13,980,017

(This includes $9,261,685 of funding through SESAIFF program and $4,718,332 of funding through RDAF Rounds 2, 3 & 4)

Innovation • Number of businesses assisted to bring new products to the market

• Number of businesses assisted to introduce processes that boost productivity and competitiveness

• 3 businesses with new products• 3 businesses introducing

processes

• 9 business with new products• 7 businesses introducing processes to boost

productivity

Population • Share of State’s population • 5.0% • 3.9%

Business CapabilityDevelopment

• Number of workshops and participating businesses, and outcomes achieved for businesses

• 10 workshops• 200 participants

• 14 workshops/forums• 603 participants

Regional Leadership

• Identification of barriers to regional growth and mitigation strategies

• Demonstration of leadership provided by the Association in community in building the capacity in the region

• Effective working relationships and collaboration with DTED, the Councils and Government agencies

• Provision of regional intelligence to Government on significant economic development issues and opportunities across the regions

• 5 barriers; 2 strategies

• To be reported case by case

• To be reported case by case

• To be reported case by case

• 28 barriers, 9 strategies

• 61

• Refer to general section of report

• 56

2012 -

2013

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Outcome 1 – Improved Community and Economic Development

Outcome 2 – Enhanced Community Engagement and Consultation

Outcome 3 – Improved Regional Planning

Outcome 4 – Enhanced Whole-of-Government approach Outcome 5 – Enhanced Awareness of Government programs

Regional Development Australia Limestone Coast has two separate core

funding agreements, each with specific reporting requirements against

set outcomes and targets.

The outcomes listed above and set by the Commonwealth Government

are broad based strategic actions which are complementary to those

specific activities of the RDA which target investment, employment, skills

development, trade related and infrastructure development projects.

Outcomes against the Commonwealth Government objectives are

reported comprehensively to the Government under the terms of our

funding agreement.

Those outcomes and actions of the RDA in addressing each specific

criterion, are contained within the general reporting context of this

annual report.

10

key peRfoRMAnCe inDiCAtoRs suMMARy toWARDs CoMMonWeALth objeCtives

2012-2013

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stAtistiCs

11

service/project investment partner

Small Business Advisory ServiceLower South East

$73,540 Department of Primary Industries & Regions SA

Small Business Advisory Service Mid to Upper South East

$102,100 Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education

TradeStart Program (Export Advisor) $25,000 Department of Manufacturing, Innovation, Trade, Resources and Energy

Partnership Broker Program $1.6m (over 4 years) Department of Education, Employment & Workplace Relations

Tourism Development $118,950 South East Local Government Association, South Australian Tourism Commission, Limestone Coast Tourism

Apprenticeship Adviser Program $352,181 Department of Industry, Innovation, Climate Change, Science, Research & Tertiary Education

Skills for All in Regions $90,000 Department of Further Education, Employment, Science and Technology

Heading in the Right Direction $36,000 Department of Education, Employment & Workplace Relations

Regional Business Sustainability – Competitive Business Program

$30,000 Department of Manufacturing, Innovation, Trade, Resources and Energy

enQuiRies by pRoGRAM

business ResuLts WheRe the boARD hAs pRoviDeD seRviCes

skiLLs foR ALL in ReGions pRoGRAM

Small Business Advisory Service - Lower South East 230

Small Business Advisory Service - Mid to Upper South East (from Feb 2013) 87

General - CEO, Executive Assistant 98

Tourism Development Officer 1,854

Export Advisor 57

Career Development Centre 1,148

Apprenticeship Traineeship Adviser 1,228

4,702

Investment by companies in business establishment and growth $33,125,031

Export sales achieved by local companies $9,465,690

Anticipated outcomes

Program funding received $393,202

Total employment outcomes 113

Pathway Outcomes 175

Total participants 392

2012 -

2013

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foRuMs/WoRkshops

No. of Participants

On-Line Workshop 45

Tourism Website Training 7

Clusters Workshop 25

Family Business Australia Workshop 19

VTT Cellulosic Fibre Study Briefing 80

Reserve Bank Roundtable 9

Dairy Innovation Day 210

PIRSA Clustering Workshop 28

Facebook and Twitter for Business 145

Bordertown Business Association WHS 35

603

12

2012-2013

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SOUTH EAST SOUTH AUSTRALIA INNOVATION INVESTMENT fUND

(SESAIIf)

South East South Australia Innovation Investment Fund Round 2 saw 17

regional companies offered grants totally $5,536,341 for projects with

an expected total investment of $19,715,868 with potential for 142.5

jobs.

REGIONAL DEVELOPMENT AUSTRALIA fUND (RDAf)

• Keith and District Sport and Recreation Centre were successful in obtaining $800,000 from the Commonwealth Government’s RDAF

Round 2, to establish a new two court stadium for indoor recreational

activities and sports, redevelop club-house facilities and upgrade

existing tennis and outdoor netball courts. The total project will see

an investment of some $1,714,789 into the local community.

• Mundulla Bowling Club were successful in obtaining $115,600 from the Commonwealth Government’s RDAF Round 3, to replace existing

grass green with a new synthetic carpet bowling green, renew the

plinths to build a new base and install a new drainage system. The

total project will see an investment of some $231,200 into the local

community.

• District Council of Grant were successful in obtaining $726,127 for the upgrade of the Port MacDonnell Marina from the Commonwealth

Government’s RDAF Round 4 to construct a 90 metre concrete wharf

as an extension to the existing facility at Port MacDonnell. The total

project will see an investment of $2,772,343.

• RDALC Board Staff have fielded a host of enquiries in relation to potential RDAF Fund applications. RDALC Members also undertook

a prioritisation process of the Expressions of Interest received under

RDAF Round 3 and Round 4.

• Letters of support were provided to all proponents from the Limestone Coast region that were invited to submit applications to Rounds 3 and

4 of the Regional Development Australia Fund.

SOUTH EAST fORESTRY PARTNERSHIPS PROGRAM

RDA Limestone Coast participated in the State Government’s briefing in

relation to the $27m South East Forestry Partnerships Program.

Five timber companies received funding through the South East Forestry

Partnerships Program which provides assistance to the private sector for

capital investment, particularly in new plant and equipment. The value

to the expected investment is $8,690,831.

LIMESTONE COAST ECONOMIC DIVERSIfICATION REfERENCE

GROUP

• RDALC participated in the Steering Committee responsible for the organisation of the Limestone Coast Economic Diversification Forum

coordinated by the State Government. RDALC also participated in the

Forum itself and assisted with administrative requirements.

• Ongoing assistance was provided to the State Government in relation to the Economic Diversification Forum. A follow up meeting was held

to outline recommendations from that initial meeting and to progress

the Strategy that emerged from these discussions.

• RDALC played an important role as part of the Limestone Coast Diversification Reference Group which continues to meet regularly.

SELGA and PIRSA have contributed $10,000 each towards consultant

and other costs associated with this group.

• RDALC provided input into a regional submission by the Limestone Coast Economic Diversification Working Group, into the Premium Food

and Wine from our Clean Environment Concept statement.

• Regional intelligence was provided to SA Forestry Industry Advisory Board in respect to current progress with the Limestone Coast

Economic Diversification Strategy.

• As part of the Limestone Coast Economic Diversification Reference Group, RDALC assisted with the development of presentations to the

Senior Officers Group for both Growing Advanced Manufacturing and

Premium Food and Wine from our Clean Environment. RDALC also

participated in a Livestock Focus Forum undertaken as part of the

ongoing work of the working group.

stRAteGiC

oveRvieW of 2012/13 ACtivities AnD ACtions

13

2012 -

2013

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VTT CELLULOSIC fIBRE STUDY

• RDALC assisted with hosting a presentation to forest industry companies by Dr Goran Roos and representatives from VTT Technical

Research Centre of Finland on a proposed cellulose fibre value chain

study.

• RDALC also undertook a project management role for The Cellulosic Fibre Study Project being undertaken by Finland based VTT Technical

Research Group, through funding provided by the Department of

Manufacturing, Innovation, Trade, Resources and Energy (DMITRE).

Activities included coordination of and participation in monthly

Steering Committee meetings.

• RDALC facilitated and participated in a visit to the Port of Portland with a representative of DMITRE. Issues discussed included commodity

pricing and opportunities through VTT Cellulose Fibre Study.

• Regional intelligence provided to a representative of the Port of Melbourne in respect to the VTT Forestry Study.

NBN ROLLOUT

• An application was submitted to the NBN Readiness Funding seeking $24,150 for the development of a strategic plan for action leading up

to the NBN rollout. Although unsuccessful, other avenues to undertake

this initiative are currently being pursued.

• RDALC participated in a briefing by the NBN Co in relation to the network extension policy and also participated in a briefing by NBN Co

in relation to the rollout of fixed wireless and satellite services.

CLUSTERS

• Participated in a Clusters workshop convened by DMITRE and presented by Ifor Ffowcs-Williams as a lead in to potential cluster workshops in

the region in late 2012.

• Participated in a two day workshop in Adelaide outlining the concept of clustering and the potential benefits for regional companies.

• Discussed cluster funding proposal rollout with representatives from PIRSA.

REGIONAL ROADMAP

• An application was submitted to the State Government Regional Development Fund Stream 1 which was successful. Funding is for

the implementation of strategic initiatives outlined in the Regional

Roadmap for the 2013/14 financial year.

• The August update of the Limestone Coast Regional Roadmap 2010-2015 was distributed to business, industry, government and community

stakeholders.

• Attended the Barwon South West RDA Board Meeting and gave a formal presentation in respect to our Roadmap and priority actions,

as well as providing an update on the forestry, dairy and alternative

energy industries and the current status of the Green Triangle Freight

Action Plan.

• Feedback provided to the Commonwealth Government in relation to the revised Regional Plan (Roadmap) template to be implemented on

1st July 2013.

REGIONAL DEVELOPMENT SOUTH AUSTRALIA (RDSA)

• RDALC CEO and Chair have participated in regular meetings of Regional Development South Australia CEOs and Chairs. During the

year various topics have been discussed including ongoing State

Government funding to the RDA framework post June 2013 and

issues of common interest and avenues for ongoing promotion of the

RDA frameworks. RDSA in conjunction with the Local Government

Association of SA commissioned the SA Centre for Economic Studies

(SACES) to undertake a study around the value of the RDA framework

to South Australia, and RDALC provided input into this study.

• Presentations were received from Catherine Barnett of Food SA and Ian Nightingale of PIRSA, which also provided an opportunity to have

discussions around the cooperative working relationships between

RDAs and these organisations.

14

2012-2013

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OTHER

• RDALC CEO participated in a breakfast meeting with Minister Kenyon around the Skills for All in Regions program and addressed the Skills

for All Regional Network meeting attended by the Minister and the

Chief Executive of DFEEST. The CEO provided an overview of the region

and the RDAs role in supporting the Skills for All program.

• RDALC provided statistical information to District Council of Grant to assist with a proposal regarding a Fly-in Fly-out hub for Mount

Gambier and also met with the Mayor and CEO to discuss potential

assistance, status of the airport upgrade and the likelihood of

attracting an additional airline.

• Chair and CEO met with the Small Business Commissioner and Deputy Commissioner in relation to their role and provided regional

intelligence.

• Feedback provided to South Australian Centre for Economic Studies on behalf of PIRSA, in relation to the development of a regional

statement.

• Assisted the Economic Development Board (Department of Premier and Cabinet) with dissemination of invitations to a Regional Branding

Seminar held in Mount Gambier, with a focus on the tourism and

export sectors.

• Participated in a briefing in relation to an Accelerated Skills Hub proposal which is aimed at maximising opportunities from within the

mining sector.

• Feedback provided to the Department of Further Education, Employment, Science and Technology in relation to regional processes

for gathering information on critical skills needs.

• Correspondence sent to Minister Gago in relation to the forward sale of ForestrySA forward rotations process. Chair Mark Braes met with

Minister Gago on 14/9/12 to further discuss.

• Correspondence sent to Minister Gago in relation to the State Government seven priority areas and linkages with the work of

RDALC.

• Input provided to the State Government in relation to updating their Major Projects Directory.

• Correspondence sent to Minister Hill supporting calls for the provision of an MRI scanner within the Limestone Coast region.

• Invitation submitted to The Campbell Group to meet with the RDALC to discuss their recent purchase of the ForestrySA forward rotations.

• Discussions held with PIRSA representatives in relation to the establishment of a forest industry regional group.

• Provided information to Department for Planning, Transport and Infrastructure on projected wood flows in the Green Triangle Region.

• Meeting with representatives of Zero Waste in respect to their role in assisting businesses in the region.

• Meeting with SELGA and DEWNR representatives regarding a proposal for submission of a funding application for Climate Change

Sustainability under the Natural Disaster Resilience Grants Scheme.

• Meeting held with representatives of DFEEST in respect to the roll out of assistance services for recently retrenched workers from regional

businesses.

• Engaged ‘Dream Australia’ to produce TV and Video podcast story featuring local interview, aimed at attracting new residents to the

region.

• CEO part of the Naracoorte Caves Master Plan Working Group, seeking to identify and prioritise investment needed for enhanced visitor

experiences.

• Worked with Regional Development Australia in relation to a new booklet and website promoting the RDA network.

• CEO participated in Regional Tertiary Education Project Focus Group to provide feedback to UniSA on collaborative efforts with TAFE SA.

• CEO attended briefing by UniSA on capability and implications for regional capacity of communications infrastructure to be installed as

part of Higher Education Infrastructure Funding grant.

• CEO participated in a consultation process for the drafting of an Agrifood and Wine Strategic Framework for South Australia.

• Ongoing dialogue with Civil Contractors Federation in respect to the current economic status of the region and the Federation’s calls for

the region to be considered a special economic zone.

• Correspondence sent to the WIN Television Network and Senator the Hon Stephen Conroy, expressing RDALC’s disappointment at

the decision to terminate its regional week night news service and

supporting calls by Senator Nick Xenophon to amend the Broadcasting

Services Act.

• Meeting with overseas investors for a briefing on a potential new processing project in the region.

• Participated in a Climate Change Adaptation Forum, which focused on funding opportunities that might be available for a regional project.

• Participated in a Skills for All briefing session with Minister Portolesi and senior staff of DFEEST in respect to pending changes to delivery of

the Skills for All in Regions program.

• Provided PIRSA with details of “current production and support businesses in the Limestone Coast” for the report document “Limestone Coast – Potential for Agriculture, Forestry and Premium Food and

Wine.”

• Input provided to State Government’s Draft Regional Statement as part of presentation to Regional Communities Consultative Council.

• CEO and RDALC Board Member provided regional intelligence to SA Power representatives as part of a Forum around the regional power

network.

• Input provided to the South East Water Allocation Plan as part of SENRM presentation to RDALC Board Meeting.

• Provided regional intelligence to representatives of Commonwealth Government Department of Manufacturing as part of regional visit to

local manufacturing site.

• RDALC Chair participated in Economic Growth Forum hosted by Steven Marshall, State Liberal Leader.

• Regional information and intelligence provided to City of Mount Gambier and South Australian Centre for Economic Studies as part of

their economic study of Mount Gambier.

• Plans discussed for delivery of Leadership Workshops in Region. • Attended briefing on rollout of Skills for All in Regions. • Participated in review of Destination Action Plan with South Australian

Tourism Commission.

• Together with RDALC Chair and Board Members provided overview of region and potential training and skills requirement to the Training

and Skills Commission.

• Tourism Development Officer, in conjunction with SELGA Member Councils, South Australian Tourism Commission and Industry, reviewed

the Regional Destination Action Plan.

15

2012 -

2013

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Letters of support were provided to various community initiatives/

project applications including:-

• An Industry Association seeking funding under the Skills in the Workplace initiative.

• A local organisation seeking funding under the Industry and Indigenous Skills Centre program for funding for a training facility upgrade.

• Local Councils seeking funding assistance under the Heavy Vehicle Safety and Productivity Program.

• A Council seeking funding under the Community Benefit SA program. • An organisation seeking funding from the Australian Renewable

Energy Agency (ARENA) for a potential regional project.

• An organisation for a funding application to the WHS Innovative Practice Grant Fund for an initiative in the Tatiara region.

• The Glenelg Shire Council in respect to their funding application to the Regional Development Australia Fund, for funding towards the

Condah-Hotspur Road Upgrade, which is a project identified in the

Green Triangle Freight Action Plan.

• All proponents from the Limestone Coast region that were invited to submit applications to Rounds 3 and 4 of the Regional Development

Australia Fund.

• A client for a funding application to the TQUAL program.

Board Staff also participated in a range of outside Boards/Committees,

including:-

• South East Resource Information Centre • Limestone Coast Community Services Roundtable • Limestone Coast Food and Wine Tourism Group • Limestone Coast Economic Diversification Strategy Steering Group • Green Triangle Freight Action Plan Implementation Monitoring Group • Regional Development South Australia • Skills for All in Regions Limestone Coast Network • State Partnership Broker Network • State Delegate National Partnership Broker Network • Cruise Ship Steering Committee • Limestone Coast Tourism • South Australian Touring Route Inc (Melbourne to Adelaide Touring

Route/Great Australian Journey)

• UniSA Mount Gambier Regional Centre Advisory Council • Career Expo Planning Committee • UniSA Teacher Practicum Committee and research project • Career Development Association of Australia National Executive

Committee

• Naracoorte Caves MasterPlan • The Junction Mental Health Activity and Resource Centre • Automotive Industry Group SE Inc • Wattle Range Social Issues Committee • South East HR Managers Group • The Employment Services Provider Leadership Group • Forest Industry Training Network (FITNET) • Active Communities Towards Involving Our Neighbours (ACTION) • Skills for All in Regions Professional Trainers Group • The Vocational Directions Reference Group

Throughout the year Staff also attended a variety of business and industry

and other association meetings at which a host of presentations were

delivered. These included:

• Meeting with Tatiara District Council and local businesses to address issues with attracting and retaining employees to fill local vacancies.

• Presentation given to the Select Committee on Sustainable Farming Practices.

• Ongoing attendance at the South East Local Government Association General Meetings to promote the work of the Board.

• Presentation on regional issues and opportunities made to 12 representatives of the Board of the People’s Choice Credit Union as

part of their Board Meeting in Mount Gambier.

• Millicent Business Community Association • Judging Panel Advantage SA Regional Awards • Mount Gambier and District Chamber of Commerce Business Awards • Ongoing involvement in South East Resource Information Centre

Board of Management.

• Presentation provided to the Civil Contractors Federation Annual Dinner

16

2012-2013

Page 19: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

sMALL business ADvisoRy seRviCe

Business Development Officer

This year Regional Development Australia Limestone Coast (RDALC)

supported 230 businesses, many with multiple interactions. Services

provided include the following; business name and registration,

business planning, understanding and developing cash flows, marketing,

grant applications and support, legal and statutory requirements,

human resource management, accessing ATO information, workforce

development, licensing and general business advice.

Referrals were made to various support services and programs

including Enterprise Connect, Tradestart, Career Development Centre,

Department for Manufacturing, Innovation, Trade, Resources and Energy

(DMITRE), AusIndustry, Department of Primary Industries and Regions

SA (PIRSA), South Australian Tourism Commission (SATC), South East

Local Government Association (SELGA), Accountants, Financial Planners,

Lawyers and Banking Institutions.

RDALC successfully received funding from DMITRE and DFEEST to

implement the Regional Business Sustainability Competitive Business

Program to assist small business to adopt advanced business practice

models that increase competitiveness and sustainability through the

utilisation of digital technologies. The Regional Business Sustainability

Competitive Business Program will be delivered in a series of 3 hour

workshops throughout the Limestone Coast. Five key sessions have been

identified

• Facebook & Twitter for Business • IT Security for Business • Online Sales • Web Presence • Online Surveys

The Small Business Advisory Service continues to act as a shop front for

the Australian Taxation Office and is the authorised service provider for

the Indigenous Business Australia program. RDALC has also entered a

contract to provide business mentoring services as part of the Apprentice

to Business Owner Program, which supports eligible tradespeople who

are seeking to or have recently established a business.

Mike Ryan delivered the program until December 2012, with Michaela

Bell commencing in the role as Business Development Officer in late

December 2012. RDALC’s ability to better service the entire region was

boosted in February 2013 when funding was successfully obtained from

the Federal Government to appoint a Small Business Advisor to service

the Kingston, Tatiara, Robe and Naracoorte Lucindale Council regions.

Statistics for these Council areas from February 2013 onwards are

detailed separately in this report.

OTHER ACTIVITIES INCLUDE:

• Development of the Regional Business Sustainability Competitive Business Program

• Facebook & Twitter for Business Workshop delivered in Bordertown, Naracoorte, Coonawarra, Mount Gambier, Millicent & Beachport with

over 150 participants

• Representation at the 2013 Lucindale Field Days • Hosted Clusters workshop with world renowned Clusters expert Ifor

Ffowcs-Williams attended by 23 people

• Presentation to the ‘We’re in Business Beachport’ Association • Presentation and ongoing support of the Millicent Business Community

Association

17

2012 -

2013

Page 20: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

enQuiRies by CounCiL AReA

WAttLe RAnGe

nARACooRte/LuCinDALe

tAtiARA

kinGston

Robe

GRAnt

City of Mount GAMbieR

otheR

63

6

103

33

4

0

10

11

18

2012-2013

enQuiRy type

28

18

19

8

49

27

19

58

98

GRAnts/funDinG info

GeneRAL MGt

eDuCAtion/tRAininG

pRoDuCtion

LiCenCes/LeGAL

MARketinG

tAxAtion

finAnCiAL

pLAnninG

enQuiRies by inDustRy

5

15

34

35

11

2

30

13

33

26

22

fooD

hosp/touRisM

ReC/peRsonAL

business seRviCe

tRAnspoRt

WhoLesALe

RetAiL

ConstRuCtion

MAnufACtuRinG

AGRiCuLtuRe/hoRt

otheR

Page 21: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

19

2012 -

2013

Small Business Advisor

In September 2012 the Board was successful in applying for funding for

a two year agreement with the Commonwealth of Australia to provide

Small Business Advisory Services to the Mid to Upper Limestone Coast

region, commencing in 2013.

The Small Business Advisory Service (SBAS) is designed to maximise

the sustainability, productivity and or growth potential of participating

small businesses through access to low cost business advisory services.

The funding enabled the Board to put in place a dedicated Business

Advisor to manage enquiries and issues arising in the Naracoorte

Lucindale, Tatiara, Robe and Kingston Council areas. These services

commenced in February 2013.

Demand for the services during the first six months has been high.

Enquiries have come from existing businesses seeking support across a

wide range of topics and from potential new start up enterprises.

The Small Business Advisor has a close working relationship with Councils

and Business and Tourism Associations in the four Council areas and the

role also enables the Board to act as a mobile shop front for a range of

linked small business services, including the Australian Taxation Office.

Of the 59 one on one business meetings to date, 18 were with new

business proponents and the remaining 41 were with owners across a

range of existing business sectors. Eleven meetings related to finance,

37 to general business planning issues, 4 regarding legal requirements

and 7 related to grants and funding opportunities.

business Assists by CounCiL AReA

11

4

15

19

10

Robe

kinGston

tAtiARA

nARACooRte/LuCinDALe

otheR

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20

2012-2013

business Assists by inDustRy

hospitALity AnD touRisM

ReCReAtionAL

business seRviCes

tRAnspoRt

RetAiL

ConstRuCtion

MAnufACtuRinG

AGRiCuLtuRe

5

1

11

7

9

3

12

11

The Small Business Advisor has facilitated workshops across the region

including Work Health and Safety at Bordertown and IT workshops

at Bordertown and Penola. With other agencies and members of the

Board, the SBA attended the Lucindale Field Days and promoted the new

services available by the board.

A questionnaire has been developed for businesses across the region

and data from that survey is assisting with the development of future

training needs and workshops for business and industry.

Other activities have included.

• Presentations to Councils and Council staff regarding the role and services available.

• Presentations to Business and Tourism Associations at Robe, Naracoorte and Bordertown.

• Twenty one businesses referred to other agencies including Enterprise Connect, Austrade, DMITRE, PIRSA and AusIndustry.

• Presentations to small business clusters on topics including Intellectual Property, grant writing, customer services and business sponsorship

management.

• Attendance at the Millicent Business and Community Association business awards event.

• Attendance at the AGM of the Naracoorte Lucindale Business and Tourism Association.

• Attendance at the reformation meeting of the Robe Business and Tourism Association.

• Cluster development training undertaken in preparation for the role out of Cluster development funding in the Limestone Coast.

• Regular meetings with a range of linked agencies including PIRSA, DMITRE, Enterprise Connect, Austrade and the Industry Capability

Network.

Page 23: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

Summary of Business Enquiries

The Board’s Business Development Officer, Small Business Advisor and

Chief Executive Officer have handled a total of 415 business enquiries

over the 2012/13 financial year.

These enquiries were from 131 new business owners and 226 existing

business owners and the majority (18%) were from the Manufacturing

Industry. City of Mount Gambier, Wattle Range Council and Tatiara

District Council had the most enquiries with 35%, 21% and 14%

respectively.

otheR

8% AGRiCuLtuRe/hoRt

15%

MAnufACtuRinG

18%

RetAiL

11%tRAnspoRt

5%

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15%

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12%

hosp/touRisM

7%

fooD

3%

ConstRuCtion

5%

WhoLesALe

1%

21

2012 -

2013

totAL enQuiRies by Ceo/bDo/sbA

WAttLe RAnGe

73

otheR

15

Mount GAMbieR

123

GRAnt

37Robe

21

tAtiARA

48

kinGston

3

nARACooRte/LuCinDALe

31

37%

63%

totAL nuMbeR of enQuiRies

Ceo/bDo/sbA<<<<<<

neW business existinG business

peRCentAGe of totAL enQuiRies fRoM eACh inDustRy>>>>>>

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Limestone

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Coast

Page 26: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

skiLLs foR ALL in ReGions

The Skills for All in Regions (SFAIR) program delivers local-level projects

that support individuals who experience economic and social barriers,

to access training and skills development which leads to gaining and

retaining sustainable employment.

Projects are designed to respond to the training and workforce

participation needs of individuals, skill and labour demand of local

industry, strategic priorities of the Department of Further Education,

Employment, Science and Technology (DFEEST) and local labour market

conditions.

SFAIR program projects contribute economically and socially to regions

by ensuring that local people have the skills to fill positions in areas

of demand and growth, and that people are fully productive once in

employment.

DFEEST funds Regional Grantees to deliver the SFAIR program, who

facilitate the implementation of regional projects that enable more

people to participate in training and work. SFAIR projects assist

people to acquire the skills required by industry and employers, and to

develop higher level skills which match emerging skill needs. The SFAIR

program links people who are not training or work ready with skills and

employers.

SFAIR projects contribute to DFEEST’s strategic directions and priorities

by:

• Providing opportunities for all individuals to succeed in learning, training and work

• Meeting the skills needs of employers, ensuring that employers have access to local people with the right skills and at the right time

A critical component of the SFAIR program is using the Skills for

All Regional Networks to actively engage with industry, employers,

government, non-government and community stakeholders. This

engagement develops a shared understanding of local skills needs and

employment demand and enables mutual objectives to be achieved. This

understanding and mutual support is important for prioritising resources

for SFAIR projects.

RDALC delivers the program for the Limestone Coast, in partnership with

the South Australian Department of Further Education, Employment,

Science and Technology (DFEEST). The Board’s Project Officer –

Employment & Trainings Programs, worked in collaboration with the

Regional Coordinator for DFEEST, David Hill in managing the program.

The targeted outcomes for the full financial year were to engage 392

participants, with 113 to gain an employment outcome. There are still

projects due for completion before 31st December 2013 however, it is

anticipated all outcomes will be fully achieved.

Highlights of the projects undertaken throughout the year by the Skills

for All in Regions funding recipients are listed below:-

The Career Development Centre (CDC)

Based in Mount Gambier, the CDC assists individuals to gain the skills

and knowledge necessary for them to make informed choices and to

manage their life, learning and work. Career development is an integral

element to effective participation, learning and employment. The CDC

in the Limestone Coast continues to pioneer services to individuals with

needs. The CDC provides career development services and information

for anyone in the Limestone Coast region to enable them to make

educational, training and occupational choices and to manage their

career, so that they are able to participate more effectively in the

workforce. (An overview of the work of the CDC is provided separately

in this report.)

Licence Training

This project identified jobseekers that wished to engage in the workforce

but faced financial barriers to training. Gramac Solutions successfully

tendered for this project. Gramac facilitated specific training with

employment outcomes attached which was co funded through Skills for

All in Regions, Gramac and the participants. Funding was allocated to

overcome barriers in Transport first, Occupational tickets second with

the remaining priorities small ticket training needs including First Aid

and Responsible Service of Alcohol. The project commenced in April

2013 and is due for completion by 30th September 2013. The project is

anticipated to engage 30 participants with 20 employment outcomes.

Computing Essentials

While the younger generation has been bought up in an Information

Technology (IT) world, it is apparent that there is a demand for mature

generations to become more IT savvy. By providing classes in the areas of

digital communication skills, job seekers are provided with employability

skills that provide them with the confidence to apply for positions and

enable them to be competitive when it comes to job readiness. Di-Monty

Training Solutions successfully tendered for this project and delivered

courses in April 2013 to 62 participants with 50 participants gaining a

pathway outcome.

Oracle

Projects were targeted to raise participant’s ability to a work-ready level

or to ensure they are capable of engaging into the Skills for All pipeline or

into sustainable employment. Oracle projects have primarily consisted of

pre-employment programs. One example is Finding Your Feet, delivered

by Di Ind from Di-Monty Training Solutions, which is a non-accredited

program. The focus is on a change of mindset in job seeking techniques,

improved communication skills, personal networking, job applications

and interview skills. It also has a major focus on team work, self-

confidence, personal image and self-esteem.

Skills for All Regional Network

Skills for All Regional Network (SFARN) comprised of a structure focused

on expanding industry engagement. SFARN supported industry groups

including:

• Human Resource Managers Group • Automotive Industry Group South East Apprenticeship Awards • Bordertown Business Association • Naracoorte Lucindale Business and Tourism Awards • Limestone Coast Rotary Career Expo

24

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skiLLs, CAReeR AnD WoRkfoRCe DeveLopMent

Career Development Centre

The Career Development Centre offers a range of career services to

assist people at various stages of their career. Since its establishment

in 2006, this business model has been replicated in several regions

across South Australia. It provides a free, independent and confidential

career planning service to assist people to develop the skills they need

to manage their own careers and achieve career goals. Specifically, the

CDC supports them with targeted interventions at key points in their

working lives.

The CDC provides assistance with:

• Skills and tools to pursue a career path based on abilities, values and interests

• Developing resumes, employment applications and cover letters • Researching training or professional development options • Gathering evidence for Recognition of Prior Learning (RPL) • Finding information about relevant local training and employment

opportunities

• Finding information about local industries and opportunities for the employer

• Interview techniques and tips

Client numbers have grown steadily over the past seven years and now

provide a valuable source of statistical information and insight into

regional employment trends. This includes increasing client profiles and

local job vacancies.

One telling statistic is the significant increase in the number of clients

with low education as industries embrace new technologies and more

efficient processes.

The CDC has grown each year as locals spread the word – advertising

does not need to be in the budget as good word of mouth means that

the CDC consistently outperforms against its targets.

The CDC started with a clear vision of

Career development services and information for everyone in the Limestone Coast region of any age, at any stage in their career.

It is an individual’s decision to use the CDC service, participation is

voluntary. This means that participants use the service based on their

desire to have greater skills to manage their career, and leads to

empowerment of the individual to take control of their career – we can

guide and support but they are the decision maker. The CDC supports

them with an intervention at a key point in their working life. We provide

an independent service.

Career Development Centre statistics over time show some interesting

demographics, as shown in the following graphs.

19.5% 16.2%

13.9%

14.8%

12.7%

22.5%

feMALe 16-24

MALe 16-24

feMALe 25-39

MALe 25-39

feMALe 40+

MALe 40+

Participants by gender and age 2006 - 20132012 -

2013

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The statistic that is usually not celebrated or recognised are the

participants who may need as much time and support as participants

who are officially listed and counted. They usually require one career

development session rather than many and have a range of needs,

from information about work options to career coaching to the need

for contemporary tools to seek work. Tracking and monitoring these

numbers is challenging. CDC staff estimate that they saw 370 pathways

participants in 2013. CDC staff are supporting increasing numbers

through email and phone services. The CDC website at www.cdc.org.

au has a significant following. It contains a daily job vacancies board,

a seasonal labour calendar, information for travellers seeking work,

comprehensive information about services and training available in

the region, job search information and local industry information. The

website logged 25,214 visits and 52,905 page views for the 2012/13

financial year.

Job vacancies have been tracked since May 2008 and show a decrease

over time in published vacancies. This may be due to a decrease in actual

job vacancies, or to a shift in the way that vacancies are identified and

filled. Anecdotally word of mouth and informal strategies form a large

part of recruitment practice.

70.0%

60.0%

50.0%

40.0%

30.0%

20.0%

10.0%

0.0%

eMpLoyMent outCoMes stuDy/eDuCAtion voLunteeR otheR

Participant destinations 2006 to 2013

Participant destinations have consistently shown high employment and study outcomes

Job Advertisements online and in local press over time (2008 to 2013) for the Limestone Coast

800

700

600

500

400

300

200

100

0

2008/2009

2009/2010

2010/2011

2011/2012

2012/2013

juL AuG sep oCt nov DeC jAn feb MAR ApR MAy jun

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2012-2013

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Job advertisements by industry over time (2008 to 2013) for the Limestone Coast. (Note that these categories are approximate based on limited information in job advertisements)

Statistics for the last financial year are shown below. Of these numbers, 1.0 % of participants were Aboriginal, 6.2 % were migrants and 4.0 % had

a disability. These statistics do not include people who seek advice or information from the CDC without using the one to one service with a career

practitioner – these numbers have increased this year and now exceed formal participants.

In addition, a further 153 retrenched workers have been supported through the Regional Assistance Package managed through the Industry Skills

Development Directorate.

1200

1000

800

600

400

200

0

2008/2009

2009/2010

2010/2011

2011/2012

2012/2013

ADM

inistR

Atio

n

AppR

entiCe

/tRA

inee

fARM

/AGR

iCuL

tuRe

foRe

stRy

heALt

h

hospitAL

ity

LAbo

uR

pRofe

ssio

nAL

RetA

iL

tRAn

spoRt

/MAC

hineR

y

tRAD

es

formal participants by age 2012-2013 year %

Female 16-24 86 15.9%

Male 16-24 114 13.2%

Female 25-39 84 13.2%

Male 25-39 96 14.6%

Female 40+ 125 17.9%

Male 40+ 120 25.1%

Total Formal Participants 625

Informal participants seeking information and advice (front counter, email, phone, short conversations) 370 approx.

2012 -

2013

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Case Study - Mature Age Job Seekers.

The CDC sees many mature aged people – in fact over 40% of participants are over 40 years

of age. They may have been retrenched, be returning to work after retirement investment

earnings plunged or after undertaking caring duties, or be looking for career change as their

priorities and mental and physical capacities change. Many share some common attributes:

• They have vast experience but may lack current accredited qualifications, and they are competing with younger people who do have these qualifications.

• They are often wary of training as they see themselves as too old and they are not confident that they understand how the system works.

• They have a narrow understanding of the labour market, where the jobs are and the changing world of work.

• They have few of the job search tools they need to play the ‘Get a Job’ game, including an understanding of online applications, contemporary resumes, cover letters, interview

processes, psychological profiling, recruitment companies, writing to job and person

specifications and cold calling.

Key Point: The Career Development Centre provides career coaching for mature age Job Seekers.

In the last four years we have tracked participants who have a low education level, defined as those who have completed Year 10 or below. Current

figures show that this cohort makes up a significant percentage of participants (17%).

The CDC is involved in a number of initiatives and partnerships each year, which are outlined below.

Skills for All

The CDC has a strong relationship with Skills SA and provides information about the Skills for All initiative to Limestone Coast residents who are seeking

advice about the best training options for them. The CDC has an important role in clarifying information and options, and supporting individuals to

make decisions that are useful for them.

Skills Recognition Services

The CDC has a strong relationship with Skills Recognition Services (SRS) and offers support to newly arrived skilled migrants, refugees and Australians

who have valuable skills and experience which can be utilised and recognised in South Australia.

The primary functions of SRS are to assist migrants who are qualified and trained overseas to gain employment in their area of expertise. The CDC assists

migrants to work through the processes that will enable them to have their overseas academic qualifications assessed in terms of their comparability to

Australian educational levels, accesses information on recognition procedures and makes referrals to appropriate agencies.

120

100

80

60

40

20

0

2009/2010 2010/2011 2011/2012 2012/2013

Low education participants by financial year

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Case Study - career management skills for long term unemployed.

A group of ten long term unemployed people came together to undertake some work ready workshops, developed by the CDC and

delivered in partnership with the Millicent Library, ACE and JSA providers. These workshops included skill building in working with

others and understanding personal skills and interests; knowing about the world of work and having the tools (resume, interview

skills) to gain work. Workshop participants undertook the task of organising and running a project within the Library for the whole of

community to attend.

A young woman in the group took the lead, organised the others in her group and set about researching and arranging for a talk on

Relaxation to occur.

From this, the participant’s confidence levels rose considerable. Her attitude towards other people, particularly those in the group,

improved markedly and she developed skills to work with others and to perform tasks within time frames.

Since the event and workshops she has become even further motivated after the positive experience and has engaged in further study

for a Certificate III in Hospitality. She is keen to gain employment using the skills she has developed over the course of the program and

with those skills she will achieve by doing the training.

Key Point: The Career Development Centre supports people to gain confidence and develop competenciesto manage their career so that they can access training or work.

Case Study - the process of having overseas qualifications assessed.

A husband and wife from overseas, both with qualifications as nurses, came to the CDC to talk about

what options they had to have their qualifications recognised or how to establish equivalency. The

husband had also completed 4 years of medical training to become a doctor.

The CDC gathered certified copies of their qualifications, and made enquiries through the Skills

Recognition Services to explore options and establish the steps required. The CDC staff were referred

to the Nursing and Midwifery board, researched the Nursing and Midwifery board website and gave

the couple copies of the process and requirements. After a lengthy process (nearly 18 months) the

husband enrolled in nursing at Flinders University and has since completed the necessary

studies and is now undertaking further studies in a specialised field. His wife has continued to

undertake studies around her English skills and Certificate III in Aged Care during this process.

Key Point: The Career Development Centre provides links to specialised servicesand supports individuals through a drawn out and complicated process

Scholarship Support

The CDC is now taking the lead for a project which was initiated by

Rotary, which aims to ensure that people (particularly young people) have

an awareness of and access to information about scholarships which are

available to them. Rotary is providing a small amount of funds to address

this issue, and promotion through the website and other marketing is

being processed through the CDC, with one to one support also provided

as needed.

Scholarship clientele to date overwhelmingly has consisted of students

hoping to undertake undergraduate studies. Frequently, a student will need

to relocate from the Limestone Coast to a major city in order to obtain a

university education. The accompanying costs are considerable, and often

prohibitive. Access to scholarships can often be the deciding factor as to

whether or not a student is able to proceed to tertiary studies.

As a result of information provided by this programme, students accessed

scholarships and accommodation bursaries well in excess of $200,000 for

the last year. The program continues to grow, with “word of mouth” being the major contributor towards this growth.

Pathways to Employment

The CDC is currently working in conjunction with ac.care, TAFE SA and

Job Services Australia to provide accredited training to the long term

unemployed, through the Adult Community Education (ACE) funding.

“Pathways to Employment” is an 8 week workshop program, which incorporates exploration of skills and abilities, identification and research

of employment pathways and preparation for the job selection process.

Each individual contributes to developing their personalised action plan

to achieve their goals. Similar programs have been delivered in Millicent

and Mount Gambier.

2012 -

2013

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The Career Development Network

The CDC provides leadership for the Career Development Network.

The Career Development Network’s vision is to link all people working within

career development in the Limestone Coast Region. The network provides

research, networking and professional development opportunities to the

sector and is committed to the delivery of high quality, consistent and

coordinated career development services in the Limestone Coast region.

The network has members from a broad range of regional organisations

including Job Services Australia, Disability Services, Registered Training

Organisations, regional high schools, UniSA, DFEEST, the Apprenticeship

and Traineeship sector, Health Care Sector and Flexible and Independent

Learning Centres.

Retrenched Workers

The CDC has worked with an increasing number of retrenched workers,

as they make a transition from a workplace to other career options. This

is important work, as these individuals have a wealth of knowledge and

skills, and the capacity to build our region.

In the last 2 years there have been increasing numbers of businesses who

have sought CDC assistance for their employees, including Fishers IGA, Mt.

Gambier; Mitre 10, Mt. Gambier; Carter Holt Harvey, PMO, Mt. Gambier

and Gunns Ltd at Tarpeena. In addition to these groups of employees,

individuals who have heard of the services we provide come to the CDC on

a weekly basis looking for assistance as they have been made redundant.

Usually the advice and assistance that the CDC provides is crucial as they

are not eligible for other services.

30

2012-2013

Case Study - supporting retrenched workers.

Many recently retrenched workers may not have been formally

licensed or have completed certificates but have been

operating forklifts and other machinery as they were assessed

as competent on their worksite. This lack of transferable

qualifications has been an issue as they leave the workplace.

After meeting with the participants the CDC found that a

lot of the employees have needed assistance with basic and

intermediate computing. No matter what line of work they were

looking for, a level of computing skills was required in all positions.

By using the Skills for All website the CDC is able to access a local provider for non-accredited training.

Key Point: The CDC supports retrenched workers to make decisions about their next work steps.Sometimes licences and foundation skills learning are the critical factor for employment.

200

150

100

50

0

2008/2009 2009/2010 2010/2011 2011/2012 2012/2013

Retrenched workers by financial year

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2012 -

2013

Apprenticeship Traineeship Adviser (ATA) Project

The Work Exploration and Resources (WEAR) for Apprenticeships

project funded by the Australian Government Department of Industry,

Innovation, Climate Change, Science, Research and Tertiary Education

through the Australian Apprenticeship Mentoring Package commenced

in July 2012.

At the commencement of the project over 460 young people were

surveyed at the 2012 Limestone Coast Career Expo and the data from

these surveys has provided important information in guiding the delivery

of the ATA program. There has been a focus on industries identified

in the “Limestone Coast Workforce – Analysis of supply, demand, emerging trends and opportunities and strategies for regional workforce

development”, these are:

1. Manufacturing

2. Construction

3. Retail

4. Health Care and Assistance

5. Agriculture

6. Mining

During the program the Apprenticeship Advisers have met with young

people one to one and in group settings promoting apprenticeship and

traineeship opportunities in the identified areas. The Apprenticeship

Advisers have also met with potential employers, parents, Apprenticeship

Centres, RTO’s, GTO’s, Teachers, Apprenticeship Brokers and fellow

Apprenticeship Advisers.

The Apprenticeship Advisers have developed methods to attract a greater

and diverse number of potential apprentices and trainees.

Some of the activities undertaken to reach the cohort have included:

• A Girls Only Gathering • Civil Construction Road Show • Fab Lab Demonstrations in Community Libraries across the Limestone

Coast

• Stand at local shopping centre • Lucindale Field Days • In kind support to “The Hour” – a play about health and ageing • Presence at Dairy Innovation Day 2013 • Visits to regional VET coordinator meetings • Support to Cows Create Careers – agriculture education in schools

The Apprenticeship Advisers and some Mentors from Manufacturing,

Agriculture, Glass and Glazing, Hospitality, Automotive, Electro-

Technology and the Printing Industry have visited the region. The RDA

Limestone Coast ATA has been able to link them up with schools and

local industries; this liaison has been very effective for all involved.

The Career Development Centre continues to be an important partner

to the Apprenticeship Advisers providing general career information

and getting young people work ready with suitable resumes and cover

letters.

Early in 2013 Apprenticeship Adviser Gina Ploenges presented to 80

business people at the Mount Gambier Chamber of Commerce breakfast

meeting. The message was to invest now in the young people of the

community by offering apprenticeships and traineeships and plan ahead

for the economic upturn when you need skilled staff.

Since the commencement of the program the Apprenticeship Advisers

have spoken to / or presented to 1228 potential apprentices or trainees.

The target for the program is 2000 potential apprentices or trainees by

November 2013.

A Girls Only Gathering

AGOG – A Girls Only Gathering was conducted on Wednesday April 10th

in Mount Gambier. The day attracted just over 90 young women from

across the Limestone Coast who had the opportunity to hear inspiring

speakers, have new experiences and explore their career direction.

The day kicked off with a presentation from ex Mount Gambier girl

Rose Lloyd, who was recently selected by BHP as a graduate employee

for 2014. Marita Cheng, Young Australian of the Year 2012 shared her

experiences and told her inspiring story about the formation of Robogals

and her future endeavours.

Parked just outside the City Hall was the Civil Construction Federation

mobile training unit – this contains two state of the art simulators: a

front-end loader and excavator. The participants had the opportunity to

get behind the controls and try their hand at becoming skilled at using

this equipment.

The day was a great success, hopefully inspiring and encouraging the

young women involved to consider a broader range of career options –

including apprenticeships and traineeships.

Civil Construction Federation mobile training unit also visited six schools

in the Limestone Coast region throughout the week giving young people

a unique experience operating the simulators. 105 young people from

Kingston, Keith, Penola, Millicent, Naracoorte and Kangaroo Inn attended

the mobile training centre on its trip around the Limestone Coast.

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2012-2013

School Business Community Partnership Broker Program

The School Business Community Partnership Broker program is a national

program that fosters a whole of community approach to supporting

young people as they learn and develop, with a primary goal of ensuring

that young Australians attain year 12 or equivalent qualification. The

Partnership Broker program aims to establish high quality, strategic

partnerships that link key stakeholders together to improve young

people’s educational and transition outcomes.

The Partnership Broker Limestone Coast is one of 107, operating regionally

throughout Australia. Since its inception in 2009, the Partnership Broker

Limestone Coast has worked with schools, businesses, community

organisations, parents and families, to develop an array of partnerships

around a number of key areas.

In May, the federal government announced that the Partnership Brokers

program was to receive ongoing funding to December 2014. Given the

current challenging economic times, this renewed confidence in the

program and reinforced the recent findings of an independent social

return on investment (SROI) report by Social Ventures Australia (SVA)

revealing that to date; the Partnership Broker Program has created $5.50

of social value for every $1 invested.

Each year Partnership Broker Limestone Coast conducts extensive

regional research and consultation to produce an environmental scan

to identify priority action areas for improving educational and transition

outcomes for young people.

The following are highlights from this year’s Partnership Broker program.

Career Development Network

Many young people, their teachers and their parents, would benefit from a

stronger understanding of career pathways, knowledge of the local labour

market and of work readiness skills. The Career Development Network

supports career development practitioners in the provision of quality

services and information across the Limestone Coast.

Through the establishment of the Network, the Partnership Broker has

brought together over 120 people involved in the provision of career

development services across the region. This group meets quarterly, and

shares information continuously through a virtual network. The focus

over the past 12 months has been on increasing the number of members

with formal qualifications in career development. The Network is working

towards seeing some members upgrade to post graduate qualifications in

Career Development, which are available through a number of Australian

tertiary institutions.

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2012 -

2013

Mentoring

Many young people would benefit from additional positive role models

and mentor figures that would support them to succeed. The Partnership

Broker continues to work with mentoring partners to support mentors

across the community acquire additional skills and resources to enhance

their capacity to engage with young people and support learning inside

and outside the classroom. Local mentoring groups are being encouraged

to register “mentoring” in the service category of the Gearingup website, allowing mentors and mentees to connect more easily and gain access

to mentoring resources. In addition, the Partnership Broker is working

with the Australian Youth Mentoring Network to help build the capacity

of local mentoring groups by offering access to national resources and

support.

Parent Involvement

Many parents are time poor and wary of traditional methods of

involvement in schools. Parent connections are critical for the success

of their children. Recognising and celebrating the important role that

parents play in assisting their children in coming to decisions about

careers and pathway planning is one of the priority areas for the

Partnership Broker.

• Genograms Genograms have long been used to track and map

intergenerational patterns, especially genetically inherited traits

and diseases. Using this same premise, a Career Genogram

maps careers and education to identify patterns and offer

insights into how parents influence their children’s choices.

The Partnership Broker is currently working with St Martins Lutheran

College to trial a career planning tool based on family trees or

genograms. This approach has been widely used in schools in both

England and the United States, and more recently in Western Australia,

as a way of initiating and exploring family perceptions and stories

around careers. This model can be easily adapted to accommodate

different age groups and is being trialed across classes in years 5, 8 &

10. As this is a pilot program, we will be seeking feedback from both

teachers and students. We hope that students, parents and teachers

will find this an engaging journey of discovery, and we thank St

Martins for being a part of this new initiative.

• P arents as Powerful Partners in LearningThe Limestone Coast Strategic Youth Coalition (LCSYC), which acts

as a reference group for the Partnership Broker program, developed a

Parents as Powerful Partners in Learning strategy to engage parents

in initiatives to increase parent involvement in school, collaborating

with Innovative Community Action Network (ICAN) to seek funding

for a project officer to implement a project plan. To date, the Parents

as Powerful Partners in Learning program has engaged seven schools

with positive outcomes achieved. There are posters being produced

that will showcase parents involved in this program. Examples of

activities include one in which a school developed a Maths Dictionary

and followed up with workshops for parents, while another produced

an induction booklet for new parents showcasing how they can be

involved in their child’s learning. Parents from Gordon Education

Centre have a Sports Day planned for later in the year (their first) and

have sourced prizes and sponsors for the event.

Transition

For some young people and their families, the transition from primary

to secondary school, and from secondary school to the post school

environment, is a risky process which requires additional support.

• Heading in the Right DirectionThe Heading in the Right Direction program helped young refugees

identify, learn and practice skills that will enable them to self-manage

their careers, through group workshops, information sessions, literacy

and numeracy activities, targeted work experience and field trips.

Throughout May and June, program participants visited several small

businesses and spoke with business managers from She’s Apples, My

Butcher on James and Bannisters & Son Shoe Repairs and Locksmith.

Students were taken behind the scenes to see how the businesses

operated. In addition they all gained work experience with companies

including Barry Maney Ford, de Bruin Group, Gianni’s and the Body

Retreat, Coles, Camilles Beauty, Health & Massage and Exchange

Printers Office National. Others industry partners involved in the

program included Bakers Delight, Masters, SAPOL, Metro Bakery and

SERIC.

The program is outlined in more detail elsewhere in this report, and is

an example of partnerships with industry to support vulnerable young

people make a successful transition from secondary school to post

school environment.

• From Care to Community – Guardianship of the Minister Transition Young people under the Guardianship of the Minister need a process to

transition to adulthood with a holistic and coordinated set of services

to support them. This partnership brings together the agencies that

are separately involved with them, to identify transition strategies.

With support from the Partnership Broker, partners have agreed to

their terms of reference and discussed the role of each stakeholder

in supporting the transition of young people. Partners have also

been working to develop a yearlong program that builds on previous

work in the region by Soroptimists International and supports young

people to gain the skills required to make a successful transition from

care. This program will provide a coordinated approach that allows

young people to build community networks and alliances in the

community. PB has supported the group to develop the program and

to write a funding application to the Sidney Myer Foundation seeking

funds for a coordinator for the program. PB have also assisted the

group with meeting facilitation, support with minutes and agendas,

documentation of role statements for partners and development of

a Memorandum of Understanding to formalise the partnership and

contributions of each partner.

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2012-2013

• Primary to Secondary School transition Last year, PB were approached by DECD regional office staff to discuss

current transition processes from primary to secondary and how to

improve, strengthen and set best practice processes for the region.

This partnership aims to improve and strengthen transition strategies

in the region by strengthening relationships between key staff in

primary and secondary schools, researching what young people see

as transition issues from primary to secondary school and developing

resources to support transition from primary school to secondary school.

From initial discussions the PB convened three forums on transition

in Millicent, Bordertown and Mount Gambier, bringing together

stakeholders from the education sector to look at current research

into transition and share best practice. The PB supported schools to

develop a Memorandum of Understanding (MOU) to ensure an efficient

and workable transition for young people. The resulting document

commits high schools, primary feeder schools and the regional

educational support services to clear roles and responsibilities. By

formalising the process, all parties now operate to standardised and

consistent procedures and importantly common terms of reference

and expectation.

Industry Partnerships

Local industry is a key partner in supporting young people. Recognition

of their work and clear protocols for work experience will add to this.

• Work Exploration with Local Government All secondary schools in the Limestone Coast offer the opportunity

for their students, mostly year 10s, to undertake a period of work

experience. For many, this activity is central to their Personal Learning

Plan (PLP) and forms part of their Year 10 assessment. The vast majority

of students gain this work experience in the Limestone Coast region

with local employers, over the course of a designated week. While

some young people may already be in paid part time employment,

for many this is their first experience of the adult world of work.

Through local research, the Partnership Broker program was able to

ascertain that currently, the quality and levels of satisfaction of work

experience vary widely among schools, students, parents and employers.

In response RDA Limestone Coast Partnership Broker (PB) worked with

a small group to develop an integrated package of printed material,

providing a common frame of reference, a clear process and set of

realistic expectations for students, parents and employers alike.

For more information or to download additional resources,

employers can go to the PB website gearingup.org.au

The resource was recently launched to local government and education

leaders at a dinner at Wynn’s Coonawarra, at which Mike Keays from

British Telecom talked about the Work Inspiration program, and Marcy

Lapriore from South East Regional Community Health Services, Neil

Pilgrim from DECD and Greg Megaw from GTE spoke about successful

work experience initiatives in the region.

• School Industry Partnership Awards Dinner Last year Partnership Brokers Limestone Coast successfully hosted

its inaugural celebratory dinner which was an overwhelming

success, attended by over 160 people from schools and the broader

community.

The School Industry Partnership Awards Dinner seeks to recognise the

value partnerships bring to both schools and the broader community

in helping young people stay engaged in education and training.

With ongoing restructuring of the South Australian education

system, cultivating and maintaining strong links between schools

and their local communities, especially with business and industry, is

increasingly important in helping students succeed.

Schools were asked to nominate for the awards in five categories:

• Individual Award • Business working with a Primary School Award • Business working with a Secondary School Award • Emerging Partnership Award • Established Partnership Award More than 25 different partnerships were nominated by 16 different

schools in the region.

This event provides an opportunity for schools to say Thank You to

their partners by showcasing and celebrating their mutual successes

and achievements and is a now a major event on the Partnership

Broker Calender.

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2012 -

2013

Networking and Coordination of Services

Bringing partners together and encouraging

the sharing of information is a major role

of the Partnership Broker. Since its inception

in 2009, the gearingup.org.au website has

become an important repository of regionally

specific data and information.

Now in its fourth year the website provides

an important “go to” portal for schools, businesses, industry and community groups

who support young people (15-24) in the Limestone Coast. It provides

up to date information on programs and services available to young

people in the region.

Heading in the Right Direction

Regional Development Australia Limestone Coast secured funding for

the Heading in the Right Direction workshop program, through the Youth

Development and Support Program (DEEWR).

Heading in the Right Direction was delivered twice to two groups of young

people - once in 2012/2013 and again from February until June 2013.

Participants were refugee young people, residing in Mount Gambier and

attending schools in the district.

The Heading in the Right Direction program used career competencies

as outlined in the Australian Blueprint for Career Development as a

basis for its activities. Each group of participants took part in a 15 week

program, delivered using group workshops and information sessions;

targeted literacy/numeracy activities; targeted workplace experiences

and culminating in group presentations.

Young people who undertook the Heading in the Right Direction program

identified, learnt and practiced skills that will enable them to self-

manage their careers.

The workshops offered the participants the opportunity to learn about

the world of work by participating in work experience and field trips to

local businesses and listening to career advice from Guest Speakers from

the business community.

Many local businesses and Community members were directly involved

in the program and have been very supportive, providing invaluable

opportunities for the young people to understand the workings of

business. It was a positive experience for both program participants and

the local community.

The benefits for the young people included opportunities to

• Develop skills to manage their careers • Learn about small business operations • Build confidence by liaising with community members and business

owners

• Develop team work skills • Improve public speaking skills • Develop Language, Literacy and Numeracy skills • Learn IT skills • Learn how to search for work

The final workshop for both groups allowed the participants the

opportunity to make a presentation to school principals, teachers,

parents and the business community. Their presentations focused on

what they had learnt throughout the program and their potential career

aspirations for the future.

The program will ensure long term benefits by providing contacts,

links, and networking opportunities for the young people to utilise in

the future along with building on employability skills and capacity to

explore and understand current options.

Networks and Alliances

Helen Strickland - Manager; Skills, Career and Workforce Development

participated in a variety of forums, discussions and committees,

including;

• KCA Steering Committee about retrenched workers • CHH Steering Committee about retrenched workers • Funded Training list forums • Training and Skills Commission briefing • Humanitarian Refugee meetings • Career Development Association of Australia conference participation • Career Development Association of Australia National Executive • Support for other CDC services across the State • Skills for All Regional Network meetings • State Partnership Brokers network • State delegate on the National Partnership Brokers Network • UniSA Teacher Practicum committee and research project

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2012-2013

touRisM inDustRy DeveLopMent

The Tourism Development Officer program

is largely funded by the 7 regional

councils in the Limestone Coast together

with contributions from Coorong District

Council, Limestone Coast Tourism (LCT)

and South Australian Tourism Commission

(SATC). The Limestone Coast Destination

Action Plan (DAP) together with the

Tourism Development Officer’s (TDO) Work

Plan was the basis for tourism development

in the region with the focus areas being

marketing, access, on-line distribution,

events, experience and accommodation/

infrastructure.

The South Australia Tourism Commission

(SATC) and TDO worked closely with local

stakeholders including local government

and industry to achieve growth in

business capacity, in particular in the on-

line environment.

International visitation and expenditure

through time spent in the region was

significantly higher than the previous

year, indicating the need for our tourism

industry to be operating in an on-line

global system and to strengthen our

relationships and awareness in the growth

markets of New Zealand, SE Asia and China

while maintaining presence in the UK/

Europe and USA. The key communication

and leverage point for this work is the

Melbourne to Adelaide Touring Route.

Attendance and regional representation

was coordinated in conjunction with

SATC for the SE Asia and New Zealand

Roadshow’s which entailed multiple

meetings with travel trade and consumers

in all markets. A total of 10 local operators

jointly funded a brochure for these trade

and consumer events.

While visitation numbers have taken a downturn, there is serious investment occurring in the region with regard to tourism ventures being either existing

or new operations. A record number of tourism businesses enquired about specific funding programs available through state and federal sources.

2012/13 – 29 funding enquiries leading to submissions.

5 successful submissions with the SATC Digital Innovation & Development Fund 2 successful submissions with TQUAL 2 successful submissions with SATC Tourism Development Fund 1 successful submission with SATC Destination Development Program TOTAL matched funds to the region exceeded $285,000

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48

46

44

42

40

38

36

34

32

30

Percentage of Occupancy in Limestone Coast Accommodation

45.7%46.7%

year ending Dec 2011 year ending Dec 2012

% o

ccupan

cy

$20m in takings $21m in takings

37

2012 -

2013

Notes:

1. Components may add to more than the total number of visitors as visitors visit more than one region

2. Information in this report is sourced from sample surveys, and as with all sample surveys, estimates are subject to sampling variability and caution is

required when interpreting these results

np = not published due to low sample

Source: TRA, National Visitor Survey and International Visitor Survey

number of nights stayed in Limestone Coast

niGhtsyear ending March 12

year ending March 13

increase / Decrease

total visitors to Regional sA

LC %total visitors

to stateLC %

Intrastate 1,020,000 914,000 10% 7,799,000 12% 10,104,000 9%

Interstate 656,000 391,000 40% 3,505,000 11% 8,412,000 5%

Domestic 1,676,000 1,304,000 22% 11,304,000 12% 18,516,000 7%

International 262,000 326,000 24% 1,858,000 18% 10,363,000 3%

TOTAL 1,938,000 1,630,000 16% 13,162,000 12% 28,879,000 6%

visitors to Limestone Coast in 000's Comparison

visitAtionyear ending March 12

year ending March 13

increase / Decrease

total visitors to Regional sA

LC %total visitors

to stateLC %

Intrastate 360,000 308,000 14% 2,532,000 12% 3,378,000 9%

Interstate 220,000 138,000 37% 674,000 20% 1,765,000 8%

Domestic 580,000 446,000 23% 3,206,000 14% 5,143,000 9%

International 45,000 39,000 13% 119,000 33% 357,000 11%

TOTAL 625,000 485,000 22% 3,439,000 14% 5,548,000 9%

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2012-2013

Over the 12 month period July 2012 – June 2013, TOTAL enquiries were 1854, with 550 working directly with Tourism businesses.

The region secured 5 scheduled cruise ship visits

commencing April 2014 through to 2016.

In total over 9,000 passengers (and almost 3,000

crew) will be docking at Robe with 40% of these

being dispersed into the region through pre-

purchased tours.

A number of high-level media have visited and been

hosted in the region on familiarisation including

Gourmet Traveller, RM Williams Outback Magazine,

UK Magazine and SA Life TV. The value of media

articles from these visits exceeds $500m.

Mount Gambier

29.35%

Wattle Range

11.94%Robe

22.26%

tatiara

5.81%

naracoorte Lucindale

12.26%

DC Grant

3.87%kingston se

3.23%

Coorong DC

5.16%

Cross border

6.13%

Enquiries by Council

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2013

expoRt

The Board is contracted by the Department for Manufacturing,

Innovation, Trade, Resources and Energy to provide support services

to Export Advisor, Bruce Rodda as part of their delivery of Austrade’s

TradeStart program.

During the 2012/13 year export services were provided to 57 companies

that have since signed on to the TradeStart Program, with 11 companies

achieving an export result to the total value of $9.5million. Export

results have been achieved in various countries including; China, Saudi

Arabia, Brazil, Malaysia, Japan and Taiwan.

Other notable activities include;

• Invited & attended Regional Communities Consultative Council event/dinner during their visit to Naracoorte. This body reports directly to the

Minister for Regional Development through their Chairman.

• Presented at ANZ Bank forum ‘Local Products, Global Markets, Can you contribute?’.

• Was part of a combined information stand with AusIndustry and RDALC at the Dairy Innovation Expo 2013 at Mount Gambier.

• TradeStart client received press coverage in the ‘Weekly Times’ for his development of the Booroola gene/Multimeat development (trials

returned lambing percentages of 202%) – Also completed some work

in Brazil with this company.

• In-bound Chinese buyer (introduced by the SA Government office in Jinan) purchased 3 containers of wine during their one week stay in

South Australia. Our assistance with their export business plan during

their previous visit paid dividends.

• Attended ‘Branding South Australia’ session arranged by the state Economic Development Board.

• In conjunction with SA Government office in Shanghai, arranged meetings for client with seed & dairy companies.

• Attended Business SA Export Awards and Trade Symposium which was an outstanding success! Manned the TradeStart booth that showcased

their suite of services in the National Wine Centre, Adelaide.

• Attended a PIRSA/Australia China Business Council (ACBC) briefing on a recent trip to China by Minister/CEO and ACBC.

• Introduced two Taiwanese customers to client (manufacturer of bark chips, mulches and blended products) for export opportunities. One for

screened seagrass and the other for bark chips.

• Working with Austrade Kunming to assist with customs clearance of two containers of organic fertiliser.

• Collaborating with Austrade Shanghai to solve customs clearance issues with two containers of olive oil (issue revolves around trademark)

• Completed Gateway Business Program application for TradeStart client attending Hong Kong International Wine and Spirits Fair 2012.

• Whilst in Sydney, convened meeting with the Trade Commissioner for the Pacific Islands Trade and Investment Commission. Discussed

opportunities developing in the Pacific Island region.

• 5 Chinese wine companies introduced to 32 SA wine companies, which saw approximately $450,000 in sales. Collaboration between the

TradeStart program, SA Wine Industry Assoc, DMITRE and Austrade.

• Attended the signing of the MOU between Flinders University & qingdao Gather Great Ocean Seaweed Industry Co., Ltd. The Chinese

company contributed $400,000.

• Gateway Business Program lodged 3 applications. Limestone Coast companies to travel to SIAL (Shanghai), Brazil (Genetics Fair), and to

accompany the SA Premier to China.

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2012-2013

AuDiteD finAnCiAL stAteMents

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2012-2013

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2012-2013

ACRonyMs

ABS Australian Bureau of Statistics

ACE Adult Community Education

AGOG A Girls Only Gathering

ATA Apprenticeship Traineeship Advisor

BDO Business Development Officer

CDC Career Development Centre

CEO Chief Executive Officer

CHH Carter Holt Harvey

CMG City of Mount Gambier

DCG District Council of Grant

DCR District Council of Robe

DEEWR Department of Education, Employment & Workplace Relations

DEWNR Department of Environment Water and Natural Resources

DFEEST Department of Further Education, Employment, Science & Technology

DIICCSRTE Department of Industry, Innovation, Climate Change, Science, Research & Tertiary Education

DMITRE Department for Manufacturing, Innovation, Trade, Resources & Energy

EO Executive Officer

FTE Full Time Employment

GGT Greater Green Triangle

GTO Group Training Organisation

ICAN Innovative Community Action Network

ICT Information Communications & Technology

JSA Job Services Australia

KCA Kimberly-Clark Australia

KDC Kingston District Council

LGA Local Government Area

MOA Memorandum of Agreement

NLC Naracoorte Lucindale Council

PB Partnership Broker Project

PIRSA Primary Industries and Regions South Australia

PLP Personal Learning Plan

RDA Regional Development Australia

RDAF Regional Development Australia Fund (Commonwealth Govt)

RDALC Regional Development Australia Limestone Coast

RDF Regional Development Fund (State Government)

RDIF Regional Development Infrastructure Fund

RTO Registered Training Organisation

SACES South Australian Centre for Economic Studies

SATC South Australian Tourism Commission

SBA Small Business Advisor

SENRM South East Natural Resources Management Board

SELGA South East Local Government Association

SERIC South East Resource Information Centre

SESAIIF South East South Australia Innovation and Investment Fund

SFAIR Skills for All in Regions

SFARN Skills for All Regional Network

SRS Skills Recognition Services

TDC Tatiara District Council

TDO Tourism Development Officer

TqUAL Tourism quality Grant

WRC Wattle Range Council

‘We would like to acknowledge the South Australian Tourism Commission, Limestone Coast Tourism, South East Local Government Association and Regional Development Australia Limestone Coast for the use of their images throughout this publication.’

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Page 48: 2012-2013 - Limestone Coast · Chief exeCutive offiCeR RepoRt 3 I am pleased to present this overview of programs and services delivered by Regional Development Australia Limestone

Old Town Hall, Commercial Street East (PO Box 1445), Mount Gambier SA 5290

PH: 08 8723 1057 FAX: 08 8723 1286

Email: [email protected] Web: www.rdalimestonecoast.org.au