2012-01 fi outsourcing

8/3/2019 2012-01 FI Outsourcing

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Agenda

My philosophy on outsourcing.

What can be outsourced and examples for each.

Startup software development tips.

2



Outsource Everything Possible

3



What¶s impossible to outsource?

Vision

Passion

Culture

Leadership

4



What¶s hard to outsource?

Product management.

Project management.

Focus groups & research.

Sales & customer relationships.

5



Outsourcing ³Core Technology´

Definitely. Why not?

6



Vendors You May Need

G& A

Legal

RecruitingIntranet / Email

Taxes

Accounting

Payroll

7

Marketing

Bundling

Affiliates Analytics

PR

SEM

SEO



Vendors You May Need

IT

Co-location or cloud

BackupMonitoring

CDN

DNSSVN

8

Software

Programmers

DB DevelopmentLibraries

Graphic design

Q A



What¶s also hard to outsource?

Anything that costs money.*

* if you don¶t have any.

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There are lots of ways to fail

Wrong product / vision.

Wrong market.

Wrong team.

Poor timing.

Under capitalized.

Your product doesn¶t work, it¶s buggy,

it¶s clunky, it¶s ugly, it¶s hard to use.

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Building Great Products

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Agile Startup Development

Iterate.

Marathons are completed one step at a time.

Adjust.

Get customer feedback early and often.

Deliver.

End-to-end functionality with each iteration.

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When Is Software Done?

1. It compiles.

2. All unit tests pass.

3. It works with all supported platforms.

4. It works with old releases.

5. You know how to deploy it.6. You can monitor it.

7. You can measure its performance.

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Tips for Managing Engineering Teams

Take ownership. They are your team members and your responsibility.

Treat them as an extension of your current team.

Share your ³grand vision´, but assign and measure extremely short tasks.

Daily engineering calls. 3 to 5 minutes per developer.

Daily check-ins. (ideally fully working code)

Be available (Skype/IM) as much as possible.

Follow up with written confirmation.

Practice test driven development.

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Working Remotely

Set clear expectations.

Expect more productivity.

Expect less privacy.

Stay connected as-if you were all together.

We live in the future. Take advantage of that.

To avoid while remote:

Brainstorming / white-board meetings.

Personnel issues and mentoring.

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Offshore Development Terms

Shopping

Get resumes and interview individual developers.

Hire only the best developers - locally or offshore.

The Deal

Contractually assign specific developers to your contract.

Minimum number of team members: 1

Term of agreement: 30 days (or less) cancelation.

90+ days required notice to remove a team member.

Credit if a team member quits, leaves, or is removed from the project.

Typical rates: $10/hour - $30/hour; ( Ar gentina, Philippines, Russia) .

No billing for: missed days (US holidays, local holidays, sick, vacation, etc).

No fee to replace team members.

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2012-01 fi outsourcing

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