2011 Report to the Community

Anna Marie Baum came

to Columbus 25 years ago. With vocational

and living support from Columbus staff, she

has worked at 7-Eleven for 22 years. She

treats every customer as a friend, and it shows

when they come into the store – the 7-Eleven

where Anna Marie currently works has the

highest coffee sales in Utah, which has been

attributed to Anna Marie’s enthusiasm for her

job and her customers.

With help from Columbus, Anna Marie is able

to live in her own apartment and to get to and

from work on the bus. Because Columbus

partners with local businesses like 7-Eleven,

she has had a life-long and fulfilling career.

FACEs OF COluMBus

Anna Marie Baum, Columbus participant

and “Outstanding Worker of the Year”

2011 Dignity through Work

Recognition Event

Columbus residential and employment services are accredited by

the Commission on Accreditation of Rehabilitation Facilities (CARF).

www.carf.org

2 • Columbus Community Center 2011 Report to the Community

3-YEAR STRATEGIC PLANS T R A T E G I C I N T E N T

Grow overall contract work revenue and donations in proportion to fees-for-service to ensure sustainability, viability, and quality while delivering on mission.

2 0 1 1 – 2 0 1 4 O B J E C T I V E SGrow number of clients served to 500 by 2014.

Deliver on the mission through expanding quality programs that meet highest industry standards.Maintain a balanced mix of revenue streams – 50% fees for service; 40% business revenue;

and 10% donations – to ensure long-term sustainability.

4 K E Y S T R A T E G I E S

S T R A T E G I C I N I T I A T I V E S

Our MissionColumbus Community Center

supports the growth, development,and independence of

individuals with disabilities.

Our VisionColumbus Community Center

believes that every individual withdisabilities has the right to develop

to his or her full potential.

1Enhance Key Stakeholder

Relationships

Capitalize on the key stake-holder relationships to sustain program quality and increase

number of individuals we serve.

1 Advocate forpeople we serve.

------2 Increase capacity to meet

increased demand in services.

2011 RESULTS:• 350 individuals were served

in 3 program areas.------• 4,200 square-foot multi-

purpose room doubled the size of our Day Activity building.

3Connect Resources

to Mission

Capitalize on increased board involvement to support organiza-tional growth and sustainability.

1 Share with stakeholders our program successes and impact.

------2 Continue fundraising efforts

that support organizational sustainability.

------3 Hold events that involve the

community in our mission.

2011 RESULTS:• 260 people attended the

2011 Dignity through Work recognition event.

• 14 individuals received scholarships through the Dignity through Work Scholarship Fund.

• 17 board members shared the Columbus story through 3 events and many facility tours.

2Build

Business Lines

Leverage and broaden business lines and facilities to offer dignity through work and drive revenue.

1 Increase employmentopportunities.

------2 Find business

opportunities through targeted sales and marketing.

2011 RESULTS:• 263 individuals earned a total

of $685,720 in wages, a 30% increase from 2010.

• 1 new business line (digital imaging) created jobs for 18 people.

4Increase

Operational Efficiency

Focus on operational efficiencies to drive sustainability.

1 Assess efficacy of data management systems.

------2 Diversify revenue streams

to enhance sustainability.------

3 Assess program quality against industry standards.

2011 RESULTS:• 1 major data management

system streamlined reporting systems.

• 32% of Columbus’s overall revenue was generated from 3 business lines.

• 3-year CARF accreditation demonstrated that Columbus meets highest quality standards in the industry.

Columbus’s mission is to support individuals like Anna Marie Baum (cover)

to reach their full potential. Our strategic plan allows us to plan for our future while tracking yearly out-

comes that measure impact. A key component of Columbus’s strategic planning has been a consistent

focus on business development. We felt the pressure of the tough economy, but we were prepared for

growth and opportunity in the marketplace. The chart below documents the results of our efforts in 2011.

Columbus Community Center 2011 Report to the Community • 3

The Columbus 3-Year strategic Plan

(opposite page) has four key strategies. Our first strategy,

“Enhance Key Stakeholder Relationships,” is our starting

point for good reason. We know that we must partner with

our stakeholders in meaningful ways to ensure that the in-

dividuals in our care are fully engaged in the community in

which they live and work. In 2011, we worked closely with

our many partners to increase employment opportunities,

share our program success, and increase our operational ef-

ficiency without losing sight of our grassroots mission.

Columbus is well respected in the business community for

the quality business lines we offer, which in turn create jobs

for individuals with disabilities. With the help of a generous

donation from the Sorenson Legacy Foundation, Colum-

bus launched a new line of business aimed at employing

individuals with some of the most severe disabilities.

Columbus now provides digital imaging, which was a nat -

ural complement to its secure document shredding services.

The Columbus Board of Trustees launched the “Mission of

Hope” capital campaign to raise funds to add a multipur-

pose room so we could expand our Day Activity program,

which provides community-based respite care. Many fami-

lies rely on this program to provide structured activities and

respite care for their loved ones during weekdays. We are

grateful to the Daniels Fund, the George S. and Dolores

Doré Eccles Foundation, GE Capital Financial, Utah Asso-

ciation of Financial Services, Ally Bank, and E*Trade Bank,

along with many individuals donors that helped launch this

campaign. With an expanded facility we will serve 30 more

individuals who would otherwise have no opportunity to

participate in community-based activities.

2011 Message from Management Partnering with the Community to Create Opportunity

Our operational efficiency is best illustrated by our com-

mitment to maintaining our CARF (Commission on

Accreditation of Rehabilitation Facilities) accreditation.

This is a rigorous process where our programs are reviewed

against CARF’s internationally recognized standards of

accreditation. We have had CARF accreditation since the

mid-1970s, and in 2011, we received CARF accreditation

for another 3 years, demonstrating our commitment to

our stakeholders that Columbus continues to represent

the highest standards of programs and services.

We are grateful to everyone in our community for support-

ing a mission that makes the difference in the lives of so

many individuals with disabilities and their families.

Sincerely,

Dean Hoffman

Executive Director

Columbus Community Center

Myra Renwick

President, Board of Trustees

Columbus Foundation

4 • Columbus Community Center 2011 Report to the Community

l Columbus began construction to expand its

Day Activity Program.With the addition of a mul-tipurpose room, a sunroom, and bathroom facilities,Columbus will beable to expand theprogram to accom-modate 90 indivi -duals with severedisabilities by the end of 2014. The George S. andDolores Doré Eccles Foundation and the DanielsFund contributed $100,000 each to kick off thefundraising campaign. GE Capital Financial, UtahAssociation of Financial Services, Ally Bank, E*Trade,and Utah Families Foundation also made major donations.

l selectHealth recognized Columbus as one of

its select 25 organizations. The Select 25 awardsprogram honors 25 community-based organizationsthat support those who encouragehealthy behaviors or serve specialpopulations.

l Ardell and Donna Brown hosted “A Grand Tour

of Automotive History” to support the mission

of Columbus Community Center. The Brownshave a collection of over two hundred antique and

classic cars at their ranch in Draper and shared thisrenowned collection to raise money for Columbus’s“Mission of Hope” campaign.

l The Exoro Group and the Columbus Foundation

hosted the second annual social Enterprise

Roundtable as an opportunity for community leaders to candidly engage with guest speakers aboutemerging economic, financial, business, and social issues vital to our commu-nity. Local business andcommunity leaders discussed the topic “WashingtonPolitics, Uncertainty, and the Economy.” Speakers included:• David Kotok, a renowned global economist andchief investment officer for Cumberland Advisors.

• James lucier, an analyst and strategist who specializes in political trends and development thatimpact energy and environment, climate, tax, andtechnology policy.

l Dean Hoffman, Columbus’s executive director,

was honored as one of the “Ernst and Young

Entrepreneurs of the Year.” He was one of threefinalists in the “Social Entrepreneur” category.Awards are given to entrepreneurs who demonstrateexcellence and extraordinary success in such areas as

2011 HighlightsThe Community Comes Together for Columbus

Ryan Udy (left) showed off his Outstand-ing Worker of the Year Award to GaryKnapp (right), Columbus’s director ofbusiness operations. His parents (far left)look on.

Anna Marie Baum received congratulationsfrom many friends who attended the eventto watch her receive her OutstandingWorker of the Year Award.

Jeff Watts (center) was joined by his broth-ers and sisters who attended the breakfastevent to watch him receive his Outstand-ing Worker of the Year Award.

2011 Columbus Outstanding Worker of the Year Award Winners

Columbus Community Center 2011 Report to the Community • 5

innovation, financial performance, and personalcommitment to their businesses and communities. He was recognized for his contributions to creatingemployment opportunities for thousands of individu-als with disabilities during his four-decade career.

l With the help of a generous donation from theSorenson Legacy Foundation, Columbus launched

a new line of business aimed at employing

individuals with some of the most severe

disabilities. Columbus now pro-vides digital imaging, which was anatural complement to its securedocument shredding services.

l The Dignity through Work Scholar-ship Fund is an innovative approachto providing young adults with schol-arships they can call their own. In 2011, Columbus awarded 14

scholarships. Five individuals hadthe extra support they needed to receive training andsupport that allowed them to graduate into commu-nity-based jobs. Through a generous donation

of $25,000, the “Ila Jean Kofford and stephanie

Jean Monson Endowed scholarship” was es-

tablished, which is Columbus’s first endowed

scholarship.

l The 6th Annual “Dignity through Work” recogni-

tion event was held at the little America Hotel

Grand Ballroom in October

to mark National Disability

Employment Awareness

Month. The keynote speakerwas Natalie Gochnour,

Executive Vice President of Policy and Communica-tion and chief economist for the Salt Lake Chamber.Doug Fabrizio, KUER radio host, served as emcee.These awards were presented:• Anna Marie Baum, Ryan udy, and Jeff Watts

each received Columbus Outstanding Worker of the Year Awards for their exemplary work skills andcontributions to the workplace.

• The salt lake Chamber of Commerce

President’s Ambassadors received the Out standing Business Partner Award for efforts to increase awareness about Columbus’s efforts tocreate meaningful employment opportunities forpeople with disabilities.

• The Community Foundation of utah receivedthe Social Enterprise Award for its efforts to serve the Utah nonprofit community in entrepreneurialand visionary ways.

• Dean Hoffman received the Visionary LeadershipAward for his four-decade career of creating employ-ment opportunities for thousands of individuals with severe disabilities.

GE Capital was the RubySponsor of the event for the sixth year. 260 people attended the event.

Ph

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Fraser Nelson (l), executive director of theCommunity Foundation of Utah, receivesthe Social Enterprise Award from PhyllisHockett (r) of Pathway Associates.

Ed Roberson and Diana Young (center) accepted the Outstanding Business PartnerAward for the Salt Lake Chamber Presi-dent’s Ambassadors. Charlee Normann (l)and Gwen Webb (r) presented the award.

Dean Hoffman (second from left) was hon-ored with the Visionary Leadership Award.He is joined by Tom Barnes, Dr. McKellWithers, and Stephanie Mackay.

2011 Community Partner Award Winners

6 • Columbus Community Center 2011 Report to the Community

Federal Fees for Service $2,641,160 47%

State Fees for Service $1,087,187 20%

Local $ 43,277 1%

Contract Income $1,790,335 32%

Staff Salaries & Benefits $3,556,524 65%

Client Salaries & Benefits $ 685,720 12%

Building Operation & Capital Improvement $1,185,196 21%

Indirect Costs $ 134,519 2%

2010–2011 Financial Information Summary of Audited Results

Columbus Community Center is jointly operated by the Columbus Foundation and theSalt Lake City School District. This contractual agree-ment allows Columbus to provide the Salt Lake CitySchool District with educational and vocational servicesfor students with disabilities from the ages 16–22. Weare grateful for the support of the Salt Lake City SchoolDistrict for financial and personnel management issues.

Financial and program information in this annual reportis based on the 2010–2011 fiscal year. The information

Total end-of-year net assets are available in Columbus Community Center’s and the Columbus Foundation’s audited financial statements, which are availableupon request.

Columbus Community Center has been designated as a recipient of School Land Trust Funds. These funds will support staff development and training so that Special Education students in the Salt Lake City School District can receive vocational training leading to competitive employment and job retention.

2010–2011 Revenues$5,561,959

2010–2011 Expenses$5,561,959

FederalFees forService

StateFees forService Local

ContractIncome

Indirect Costs

Staff Salaries& Benefits Client Salaries

& Benefits

Building Operation & Capital Improvement

is summarized from the following reports provided bythe Columbus Foundation, the Salt Lake City SchoolDistrict, and Columbus Community Center:

• Columbus Community Center Statement of Program Revenues and Expenditures Year Ended June 30, 2011

• Annual Program Participant Descriptors and OutcomeMeasures Report July 1, 2010 through June 30, 2011

• Columbus Foundation, Inc. Financial Statements June 30, 2011 and 2010

Columbus Community Center 2011 Report to the Community • 7

T H A N K Y O u T O O u R G E N E R O u s s u P P O R T E R s

Thanks to our community

partners who supported

Columbus through donations,

event sponsorships, and

in-kind contributions.

Aaron Gardner

Alexander Lawrence

Ali R. Manbeian

Allison Smoot

Ally Bank

AlphaGraphics of South

Salt Lake

American Express Center

for Community Development

Andrew Miller

Angela Christensen

Anonymous

Bank of the West

Betty and Gregg Sharp

Bill Kirth

Bill Smedley

Brent Johnson

Brittany Valentine

Camilla Laib

Carol Jean and Daniel Mulé

Chad Canter

Chris Soutas

Chris Tillack

Cindy Crass

Clare Aplington

Cory Bauman and

Maggie Wilcox

Craig Curtis

Crystal Bond

Dana Druk

Daniels Fund

David Bennett

David Nixon

Debbie Pazos

Debra and Peter Cole

Debra Hoyt

Dennis Nagdeman

Deseret Industries

Diana Hasselfeld

Diana M. Young

Don Evans

Donna and Ardell Brown

Dorotha and Donald Taylor

E*Trade Savings Bank

Edward D. Makowski

Ellie Carter

Enerbank USA

Gary Knapp

GE Capital Financial

GE Money Bank

George S. and Dolores Doré

Eccles Foundation

Gretchen Anderson

Gulton Foundation

Gwen Webb

Heidi and David Skinner

inContact

Intermountain Healthcare

Iris D. Turner

Jamie and Jim Dettloff

Jan Carter

Jane Lemmon

Jason Robbins

JBT

Jill and Jeff Wankier

Jeff Erekson

Jesse Hulse

Jessica Rasely and Brian Hymel

Joe Cooley

John C. Pitcher

Jon VanderStek

JT Bramlette

Julie and Mark Wilkinson

Julie Buchholz

Justin Morley

Karen Wiley

Kate and Bert Bunnell

Kathy Hale

Keler Soffe

Ken Allred

Kennecott Utah Copper

Charitable Foundation

Kenneth Mattson

Key Bank

Kristina and Troy Duffin

LaDene and Kenneth Mattson

Kimberly Watts

Kraig Raines

Kyle Thomas

LaDawn and Steven McNeal

Linda and Mic Warner

Linda Wardell

Loretta Sawyer

Lucie and Lowell Brown

Lucy L. Back

Lyman Wilson

Lynne Griggs and Don Brown

MacCools

Malcolm Dillman

Malia Brown

Marilee and Hipa Neria

Marion and Garth Mangum

Mark Elwood

Mark Hendry

Mary and Dean Hoffman

Mary and Stephen Horton

Mary Ann and Richie Smail

Mary Kay Griffin

Matthew Brown

Maura Marshall and

Warren Wright

Maureen Harte

Maureen and Lee Slusher

Max Neves

Michael Poulter

Monica Rafferty

Morgan Stanley Bank

MorganStanley SmithBarney

Mountain America Credit Union

Myra Renwick

Natalie Gochnour

Nathan Wilkey

Dr. Neil Kochenour

North American Title

Pam McComas

Parr Brown Gee & Loveless

Pathway Associates

Patrick de Freitas

Patricia and Ron Carpenter

Pattie and Charlie DeNunzio

Pattie Cowell

Paul Nelson

Paul Phillips

Peter Demirali

Phil Johnson

Phillip Shumway

Pitney Bowes Bank

Preston Saloom

Rachael Getz

Rebecca Heal and

John Carlquist

Regina Schaub

Rick Lambert

Rick Sparks

Robert Lake

Robert Lopez

Roger Colton

Roger Knight Construction

Ron Carpenter

Ron Spratling

Russell Barney

Safia Keller

Sally Burns

Salt Lake City Corporation

Housing and Neighbood

Developement

Salt Lake County Community

Resources and Development

Salt Lake Valley Association

of Health Underwriters

Sandra Jones

Scott Brady

SelectHealth

Sharon and Lynn Stevens

Sherry Allen

Sorenson Legacy Foundation

Stefanie and Justin Hyde

Stephen Warner

Sterling Tanner

Steve Harmsen

Steve Johnson

Steven Theobold

Teresa Ellis

Terri Yeckley

Tifanie and Randy Eastwood

Tom Barnes

Tom Moon

Tony Milner and Matt Barraza

Tony Wand

Troy Hardy

UBS Bank USA

US Bank

Utah Association of Financial

Services

Utah Families Foundation

Vickie Charleworth-Walker

Welfare Square Bishop’s

Storehouse

Wells Fargo Bank

Wind River Excavation

Wright Express Financial

Services

Zions Bank

An effort has been made to

include all 2011 supporters

and to spell names correctly.

If you find an error, please

contact Stephanie Mackay

at 801-262-1552, ext. 136, or

stephanie.mackay@slcschools.

org.

In Memoriam Sherrie Taylor

Scott Thompson

Mark Youngberg

Kevin Wall

3495 South West Temple

Salt Lake City, Utah 84115

(801) 262-1552

www.columbuscommunitycenter.org

Copyright © 2012 Columbus Community Center

Graphic design: Janice R Campbell, The Very Idea®

Cover photograph: Emily Von Guten

Columbus Foundation

Board of Trustees

ExECuTIvE COMMITTEE

PREsIDENT

Myra Renwick

vICE PREsIDENT

Gwen WebbAmerican Express Centurion Bank

PAsT PREsIDENT

Phil JohnsonAnchor Financial Services

TREAsuRER

Brian HymelFSBI Tools

sECRETARY

Mark WilkinsonPitney Bowes Bank

AT lARGE

Alex LawrenceWeber State University

AT lARGE

Jon VanderstekUS Bank

BOARD MEMBERs

Dean HoffmanColumbus Community Center

Matt HarrisMountain View Title

Renee McCarvelColumbus Community Center

Allison SmootUBS

Tifanie EastwoodLincoln Financial Advisors

Rosemary EmeryBoard of Education of Salt Lake City

Justin HydeThe Hyde Norton Group

Flo VincentVanCott Bagley

David D. BennettAttorney at Law

Rich BottIntermountain Healthcare

Columbus Community Center

Advisory Board

Tom BarnesBrighton Consulting

Kerry BateHousing Authority of the County of Salt Lake

Maura CarabelloExoro Group

Senator Patricia JonesDan Jones and Associates

B MurphyGeorge Fern Company

Tyler NortonStrategic Link

Val OvesonWisan, Smith, Racker & Prescott

Columbus Community Center

Management Team

Dean HoffmanExecutive Director

Kevin KeyesAssistant Administrator

Fernando GodinaAccounting Director

Gary KnappBusiness Operations Director

Stephanie MackayColumbus Foundation Director

Chris BortonAssistant Director of Quality Enhancement

Tracy VelasquezCoordinator of Day Services

LuAnn BarneyManager of Human Resources