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Welcome to the 13th Annual National ANTSHE Conference!Students and educators alike have ga ered for this unique conference experience that will be truly memorable. Distin-guished professional speakers, no ed concurrent session presenters and appealing roundtable facilitators will createopportunities for attendees to be engaged in trends in adult education and workforce preparation for the 21st century.This conference is guaranteed to educate, inspire and motivate. Further, we have planned convenient networking op-portunities for students, faculty, staff and administrators from two-year and four-year schools.

While you are here, I hope you also enjoy our lovely city. A simmering pot of urbanity and hearty rural backdrops, Char-lotte represents the best of the ew South. Every year, thousands of visitors romp and relax in the Queen City wherethey can take in Verdi's "La Traviata" with Opera Carolina or bathe in the warm southern breezes of Crowders Mountainafter a climb. Some of these visitors will even make Charlotte their home, drawn by the area's commercial hub or one -e-

of its numerous schools.

If you have questions or need assistance, please ask any of our conference planning members whose nametags canbe differentiated by their yellow backgounds.

Sincerely,

~/l.)P~Janet D. Daniel, DirectorAdult Students and Evening ServicesUniversity of North Carolina at Charlotte

Night Shot of the Main Entrance, Dickson Gate, UNC CharlotteWade Bruton, UNC Charlotte

A special thank you is extended to the following schools and organizations forassisting with this exciting conference:

Association for Nontraditional Students in Higher Education (ANTSHE); Belmont Abbey College, Belmont, N.C;Charlotte Area Educational Consortium (CAEC); Carolinas College of Health Sciences, Charlotte, N.C;

Central Piedmont Community College, Charlotte, N.C.; Gaston College, Dallas, N.C.;Kennesaw State University, Kennesaw, G.A.; Livingstone College, Salisbury, N.C; Montreat College, Montreat, N.C;

PINNACLE Non-Traditional Honor Society; Pfeiffer University, Misenheimer, N.C;Queens University of Charlotte, Charlotte, N.C; Stanly Community College, Albemarle, N.C;University of North Carolina at Charlotte, Charlotte, N.C; Wingate University, Wingate, N.C

and Winthrop University, Rock Hill, S.C

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Schedule at a GlanceFriday, March 12,201011:00 am - 5:00 pm - Conference Registration

1:00 pm - 1:50 pm - Opening Keynote Session, Dr. Terri Manning, Associate Vice President Institutional Research and Director,Center for Applied Research, Central Piedmont Community College and Ms. Jeanie Moore, Vice President Corporate and ContinuingEducation, Rowan-Cabarrus Community College

2:00 pm - 2:50 pm - Concurrent Session I:

Newcomer's Session: Learn the Benefits of ANTSHE

Preparing the Adult Student to Return to the Classroom: Steps for Success

An Award Winning Graduation and Retention Initiative for Adult Students

3:00 pm - 3:50 pm - Concurrent Session II:

Project Ahead: Reinforce Academic Life Skills for High Risk Adult Learners

Planning, Prospecting and Philanthropy: Program Development for Adult Learners

E-Communication: Harnessing Cyber Courtesy

3:00 pm - 8:00 pm - Exhibitor's Display

4:00 pm - 5:00 pm - Concurrent Session III:

Going from Combat to the Classroom: Integrate the Veteran into the Campus

Tapping into the Hidden Job Market

E-Textbooks: A Review of Current Technology and Trends

5:00 pm - Featured Speaker, Dr. Tony Zeiss, President, Central Piedmont Community College

6:00 pm - Reception

Spring Flowers Near Kennedy Building,UNCGharlotteWade Bruton, UNC Charlotte

Saturday, March 13, 20108:00 am - 9:00 am - Continental Breakfast

8:00 am - 4:00 pm - Exhibitor's Display and Conference Handouts Exchange

9:00 am - 9:50 am - General Session, Featured Speaker, Former Mayor of Charlotte, Pat McCrory

10:00 am - 10:50 am - Concurrent Session IV:

How No Child Left Behind Affects Nontraditional Students

Managing Conflict: The Working Class Student's Response to Success

The Age of Technology: Computer Literacy and the Nontraditional Student

11:00 am - 11:50 am - Concurrent Session V:

Preparing Your Four-Year College for Community College Transfer Students: Develop Effective Seminars for Transfer Students

When Past and Future Collide: The Nontraditional Resume

Twitter, Facebook and College Success: Applications to Enhance Learning

12:00 noon - 1:45 pm - Lunch and Keynote Speaker, Ms. Astrid Chirinos, President and Creative Strategist, Diverso Global StrategiesPresentation of Kazimour Scholarship Award

2:00 pm - 2:50 pm - Concurrent Session VI:

Achieving Hegemony in the ANTSHE Certification Program: Concrete Ways to Better Serve Nontraditional Students

SOARing Through the Interview: Unspoken Behavior Matters

L.1.F.E.S.A.V.E.R.5.:Critical Resources for Nontraditional Students

3:00 pm - 3:45 pm - General Session:

Advantages and Challenges Nontraditional Students Face on Today's College Campuses: Administrator, Advisor and Student Perspec-tives

3:45 - 4:00 pm - Closing Session & Final Remarks

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Featured Speakers

Astrid ChirinosPresident and Creative Strategist, Diverso Global Strategies,Charlotte, N.C.

Astrid Chirinos has provided multicultural marketing and multicultural workforce develop-ment strategies to Fortune 500 companies and other large organizations in the CharlotteRegion since 2001. Her integrated approach includes the cross-cultural competency, orga-nizational readiness and effective community outreach and action plans required to retainand increase fast growing multicultural markets. She also is a partner at Afina Solutions, amulticultural corporate talent development and realignment consulting company and at Cal-or Energy, LLC, which facilitates the green culture-shift for an organization through sustain-able business practices and renewable energy.

Chirinos is past chair of the Charlotte Mayor's International Cabinet, the Latin AmericanChamber of Commerce of Charlotte (LACC) and the Latino Pathways Partnership. Presently, she is a board memberof several organizations committed to improving the Charlotte region and the state, including the Centralina EconomicDevelopment Commission and the Charlotte-Mecklenburg Workforce Development Board. She was the 2009 recipient ofthe Practitioner of the Year from the National Employment Counseling Association. She also won the 2006 N.C. BusinessWoman Diamante Award, the 2004 Charlotte Business Journal Catalyst of Diversity and La Noticia's 2003 Excelente Busi-ness Woman of the Year. A native of Venezuela Chirinos is an honors graduate of St. Mary's College and North CarolinaState University with a degree in environmental visual design.

Terri M. ManningAssociate Vice President Institutional Research and Director, Centerfor Applied Research, Central Piedmont Community College, Char-lotte, N.C.

Dr. Manning serves as the director of the Center for Applied Research at Central PiedmontCommunity College (CPCC), located in Charlotte, N.C. This facility is considered oneof the first self-sustaining research centers based at a'community college in the UnitedStates. She received her doctorate in higher education with an emphasis in health be-havior from Oklahoma State University in 1990. Prior to her work at CPCC, she was onthe faculty at the University of North Carolina at Charlotte, Oklahoma State University andTulsa Community College.

A skilled program evaluator, Manning is former president of the N.C. Community College Planning and Research Organi-zation. She also was the first executive director for the American Academy of Health Behavior. She has done institutionaleffectiveness consulting and serves on visiting teams for the Southern Association of Colleges and Schools. In addition,she sponsors an annual summer institute on best practices in institutional effectiveness and is a national speaker on themillennial generation.

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Featured SpeakersPatrick McCroryFormer Mayor, Charlotte, N.C.

In November 1995, Pat McCrory was elected as the youngest mayor of the City of Char-lotte and since then, he has become the longest-serving mayor with a historic 14 years inthe position. Mayor McCrory decided against seeking another two-year term and complet-ed his final term as mayor in December 2009.

McCrory's goal of growing Charlotte from a southern town to a metropolitan and interna-tional city has been achieved through an overarching focus of providing the citizens ofCharlotte with big city opportunities, while maintaining small town values and a high qual-ity of life. Under his leadership, Charlotte became the 18th largest city in the United States.Further accolades the city garnered during this tenure include:

• Money Magazine listed Charlotte in its Top 3 Best Places to Live (2005)

• Reader's Digest named Charlotte as one of the 20 Cleanest Cities in America

• America's Promise named Charlotte a "100 Best Community for Young People" in 2008 for the third consecutive year

McCrory has been involved in leadership positions with many national organizations, including chair of the U.S. Confer-ence of Mayors (USCM) Environment and Energy Committee, chair of the USCM Housing Committee, chair of the Repub-lican Mayors and Local Officials organization and member of the President's Homeland Security Advisory Committee.

Currently, he is the senior director of strategic initiatives for the law firm Moore & Van Allen and a partner with McCrory &Company, a strategic planning, sales and leadership consulting firm.

Jeanie MooreVice President, Continuing Education Programs, Rowan-CabarrusCommunity College, Salisbury, N.C.

Jeanie Moore oversees Rowan-Cabarrus Community College's continuing educationprograms, which range from basic skills (literacy) to highly technical programs in custom-ized training and development. She received a Bachelor of Arts in special education fromGreensboro College and a Master of Arts in adult education from Appalachian State Univer-sity. From 2003-05 Moore led the college's Pillowtex Project. She represented the collegeat the Department of Labor's 2005 Workforce lnnovatiops Conference where the collegewas recognized with a national award for its work with displaced workers. As a result of herwork, Moore has testified before a congressional panel in Washington, D.C. and presentedat state, regional and national conferences sharing best practices in serving dislocatedworkers.

Moore currently serves on the N.C. Community College System Workforce Development Leadership Committee, and sheis past president of the N.C. Community College Adult Educators' Association. In addition, she is a member of the boardof directors for the Rowan County Chamber of Commerce and recently completed a term as the first female chair of theSalisbury-Rowan Economic Development Board. For 2009 she was named by the Charlotte Business Leaders magazineas one of its Women Extraordinaire.

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Featured Speakers

P. Anthony ZeissPresident, Central Piedmont Community College, Charlotte, N.C.

Dr. Zeiss holds a doctorate in community college administration from Nova University,a master's degree in speech (radio and television) and a bachelor's degree in speecheducation from Indiana State University. In 1992, he became the third president of CentralPiedmont Community College, the largest college in North Carolina serving approximately70,000 students per year. During his tenure, the college has grown from one campus to sixand has become recognized as a national leader in workforce development. Dr. Zeiss hasauthored and co-authored several books on economic development, adult literacy and na-tional workforce development as well as the Civil War. His most recent publications includebooks on creating high performance employees, a book on community college leadershipand a tribute to John Montgomery Belk.

A past chair of the Board of the American Association of Community Colleges, Dr. Zeiss also served as board chair forthe League for Innovation and was the Association of Community College Trustees' National CEO of the Year for 2004-05. Under his leadership, CPCC was selected as the 2002 Community College of the Year by the National Alliance ofBusiness. Zeiss serves on several local, regional and national boards, including Leadership North Carolina, and he is afrequent workgroup member for the U.S. departments of Education and Labor.

Mark Your Calendars for the

ANTSHE National Conference at

Embassy Suites Atlanta, Kennesaw Town CenterKennesaw, Georgia

March 2011

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Session SummariesFriday, March 12, 2010

2:00 pm - 2:50 pm - Session I

Newcomer's Session: Learn the Benefits of ANTSHE, Donna Minkley, ANTSHE Board Member

Preparing the Adult Student to Return to the Classroom: Steps for Success, Margot Payne, Montreat College, N.C.

This session will cover the time frame from accepted applicant to enrolled student. Is the applicant prepared for whatis to come? How is advising different for the adult learner? Does the adult learner have a support system that in-cludes family, friends and employer? Is the adult learner prepared financially, physically and emotionally? Is the adult"learner comfortable with the information given by staff prior to the start of classes?

An Award Winning Retention and Graduation Initiative for Adult Students, Melissa LaMarche, University of NorthCarolina at Charlotte, N.C.

The 4ger Finish Program received an Outstanding Institutional Advising Program Award from NACADA in fall of 2009.The program recaptures seniors who stopped out for over one academic year. Our initial research study defines someof the typical barriers to graduation found at a four-year public institution and relates those findings back into programdesign and implementation. As a result of our research efforts, over 300 of these former students have completedtheir degrees since the program's inception in fall 2005.

3:00 pm - 3:50 pm - Concurrent Session II

Project AHEAD: Reinforce Academic and Life Skills for High-Risk Adult Learners, Tammy McDonough, ChattanoogaState Community College, T.N.

The Project AHEAD pre-college program is designed to provide the structural direction, support and reinforcementneeded to thrive in both college and the workplace. A strength-based foundation improves academic performance andretention among non-traditional high-risk adult learners. A team of men-tors link together administrative and institutional practices to implement anapproach to student learning that is both holistic and integrative.

Planning, Prospecting and Philanthropy: Program Development for AdultLearners, Esther Powell, Winston-Salem State University, N.C.

The U.S. Department of Education estimates 90 million individuals par-ticipate in some form of adult education each year. To serve this immensemarket, most colleges and universities have structured programs and ser-vices specifically for adult learners. The question is "In times of economicdownturn, how does higher education continue to support and maintain

•service programs for adult learners"? Learn how one university is develop-ing service programs with minimal associated costs.

E-communication: Harnessing Cyber Courtesy, Laurel Walsh,Walden University, M.N.

This session will focus on professional communication issues in a virtualsetting. As our lives entail less face-to-face and more distance interaction,written communication skills have become essential to survive in this newprofessional interactive paradigm. Email etiquette issues can cause work-place disruptions, disharmony and discord. Civility erodes in the absenceof eye contact. This seminar will provide important, yet frequently unar-ticulated rules for communicating at a distance. Self-Made Man by Bobbie Carlyle,Quad

Near Cato HallWade Bruton, UNC Charlotte

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4:00 pm - 5:00 pm - Concurrent Session III

Going from Combat to the Classroom: Integrating the Veteran Back into Your Campus, Travis Martin, Eastern KentuckyUniversity, K.Y.

Composing 4% of all college students in 2007-2008, the number of veteran nontraditional students is expected to risesharply in the wake of the post 9/11 GI Bill. This lecture will focus upon the specific needs of those going from combat tothe classroom. The session will also address the establishment of veteran student organizations, techniques for lobbyingfor vet-centers as well as other services designed to integrate service men and women into the campus community.

Tapping into the Hidden Job Market in Today's Economy. Rebecca Cody, University of North Carolina at Charlotte, N.C.

Even in a good economy, up to 80% of job opportunities go unannounced. Most employers do not advertise their vacantpositions, leaving job seekers to look beyond advertised vacancies to find a competitive advantage. This session will ~introduce students to a variety of strategies for tapping into the hidden market. These strategies include expanding yournetwork, utilizing your existing connections, getting involved in professional associations and attending career fairs andevents.

E-Textbooks: A Review of Current Technology and Trends, Evan Duff, Mt. Olive College, N.C.

This session, designed for interactive group participation, will focus on the emerging trend of e-textbooks. A historicalreview of current trends and technology will be presented to provide participants with the most up-to-date and relevantinformation on this topic. Information will also be provided on the latest e-textbook technology to include the Kindle DXand the Sony Reader. The session will conclude with a reflection on the true feasibility of this trend with nontraditionalstudents.

College of Health and Human ServicesBuilding, UNC CharlotteWade Bruton, UNC Charlotte

Saturday, March 13, 201010:00 am - 10:50 am - Concurrent Session IV

How No Child Left Behind Affects Nontraditional Students

Barry Hersh, Missouri Western State University, M.a.

No Child Left Behind has inadvertently affected the level and focus of instruction atthe college level. Since the program focuses on math and science, the college entryrequirements for pre-algebra and algebra courses have intensified. This effect isfurther coupled by the growing trend of many colleges to increase their admissionrequirements for the ACT and SATstandardized test scores. As a result, many non-traditional students experience a new level of difficulty with math and sciences.

Managing Conflict: The Working Class Student's Response to Success, Tina Lloyd,University of the Rockies, C.O.

Academic success for a working class student can create unexpected emotional and-psychological responses. The responses often conflict with the values of the familyof origin thus hindering the student's academic goals. In this session, the presenterwill share research on the emotional and psychological responses of the workingclass individual's success and practical tips on how to manage those responses.

The Age of Technology: Computer Literacy and the Nontraditional Student, Jac-queline MCClary, University of South Carolina, S.c., Tracy Hudson, Winthrop University, S.c. and Dana Hanson, PfeifferUniversity, N.C.

In this age of technology, traditional students typically enter college prepared to use technology. However, nontradition-al students may not be as technologically knowledgeable. Implications point to the need for a range of support to assistreturning adults with their academic journey and preparation for the 21st century workforce .

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11:00 am - 11:50 am - Concurrent Session V

Preparing Your Four-Year College for the Community College Transfer Student: DevelopEffective Seminars for Transfer Students, Jessica Fox-Wilson and Judy Johnson, AugsburgCollege, M.N.

While the economy is in a state of distress, more adult students will attend college toexpand their employment options. As in recent recessions, students are more likely tochoose community colleges prior to matriculating at four-year colleges. Learn how todevelop internal processes at your institution that will help recruit and retain the upcom-ing pool of associate degree graduates. Topics will include accessible transfer policies,connecting with community colleges and overall program design.

When Past and Future Collide: The Nontraditional Resume, Kristian Alton and KayMitchell, Southern Illinois University, I.L.

How do I write a resume when none of my work experience matches the career I amstudying for? This is one of the most common questions asked at career services. Manynontraditional students have past work experience, military service or home-making andparenting skills they do not know how to apply to their future career goals. This sessionwill provide suggestions and tips on how to write a resume focused on the skills nontra-ditional students possess and employers desire.

Twitter, Facebook and College Success:Applications to Enhance Learning, Jan Ulrich,Stanly Community College, N.C.

Applied Optics and PhysicsBuildings, UNC CharlotteWade Bruton, UNC Charlotte

The use of social networking websites like Twitter and Facebook in formal learning situations is not intuitive. Some adultlearners and their instructors do not know what these programs are used for and others have written them off as havingno academic functionality. This presentation will define both Facebook and Twitter, describe their basic use, and demon-strate ways the adult learner, and those who teach them, can use these applications to enhance learning.

2:00 pm - 2:50 pm - Concurrent Session VI

Achieving Hegemony in the ANTSHE Certification Program: Concrete Ways to Better Serve Nontraditional Students,Amanda King and Donna Minkley, ANTSHE Board Members

The presenters have spent the past 18 months analyzing data from the ANTSHE Institutional Non-Traditional ServicesSurvey from students and professionals about services offered to adult students at, for and by their institutions. Thispresentation will take a comprehensive look at all survey results and the rankings earned by institutions according to theANTSHE Certification Program. The session will offer concrete ways to better serve non-traditional students as well as abasis for comparing one institution to another.

SOARing Through the Interview: Unspoken Behavior Matters, Kristian Alton, Southern Illinois University, I.L.

Employers are relying on behavioral interviewing to identify the best candidates for their open positions. This session willutilize skits, lecture and participant interaction to highlight the SOAR method for answering behavioral interview questions.

L.I.F.E.S.A.V.E.R.S:Critical Resources for Nontraditional Students, Nontraditional Student Organization, University ofNorth Carolina at Charlotte, N.C.

Returning to college can be a challenge for nontraditional students. Adult learners are unique in that they share similarchallenges such as time management, study skills and financial and academic support. Come join a diverse panel of non-traditional students for an informative session that can answer your questions. Learn of various resources to enhanceyour academic experience and help navigate you through treacherous waters to smooth sailing to success!

3:00 pm - 4:00 pm - Closing Session & Final Remarks

Advantages and Challenges Nontraditional Students Face on Today's College Campuses: Administrator, Ad-visor and Student Perspectives, Cricket Bonnetaud, University of North Carolina at Charlotte, N.C.; Sandy McLelland,University of Utah, U.T.and Jessica Vickson, Nontraditional Student, Clayton State University, G.A.

Board of Directors

President, Jeffrey Bunnellpresident@antshe.org

Vice President, Donna Minkley, University of Wisconsin, Parksidevicepresident@antshe.org

Communications Officer, Cricket Bonnetaud, UNC Charlottecommunications@antshe.org

Conference Coordinator, Sandy McLelland, University of Utahconferencecoord@antshe.org

Scholarship Officer, Stephanie Sirovatka-Marshall, University of Wisconsin, Parksidesirovatk@uwp.edu

Secretary, Kay Mitchell, Oklahoma State Universitysecretary@antshe.org

Student Coordinator, Amanda King, Eastern Kentucky Universitystudentcoord@antshe.org

Student Board Member, Kristian Altonstudentrepl@antshe.org

Student Board Member, Sherry Rochester Murray, Kaplan Universitystudentrep3@antshe.org

Student Board Member, Jessica Vickson, Clayton State Universitystudentrep4@antshe.org

Veteran Affairs Officer, John Mikelson, University of Iowa.veteranaffairs@antshe.org

ANTSHE Consultant, Gabe DeGabrieleconsultant@antshe.org

Phone: 360.535.3595 www.antshe.org Fax: 1.866.887.9940

Thank You to Our Sponsors!

[t!lONSORTIUM

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Albemarle Campus141 College Drive

Albemarle, NC 28001704.982.0121

IIGet There.CENTRAL PIEDMONT COMMUNITY COLLEGE

WINGATE UNIVERSITY

SCHOOL of GRADUATEand ADULT EDUCATION

~www.stanly.edu

Crutchfield Campus102 Stanly ParkwayLocust, NC 28097

704.888.8848

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