2010 MUSC Excellence Faculty/Staff Survey

Leadership Development InstituteJuly 23, 2010

Survey

•Sent to Faculty and Staff of University ▫Not COM and F&A

•n=788•555 completions (entire or partial) ≈ 70%•28 multiple choice questions•2 open-ended questions

Question Categories

•Environment, Morale and Job Satisfaction•MUSC Excellence•Relationship with supervisor•Human Resources Focus•Compensation

Service

Determine Key Sustainable Financial

Metrics for each academic unit by that

links unit goals to clearly identified unit

Assess the viability of an RCM model for the

University

People Quality FinanceGrowth

University

FY09-10 Pillar Goals08

Achieve Pass Rate on licensure,

credentialing, or board exams of 96%

Achieve 95% graduation rate within

each program

Achieve E-Value score of 4.2 or higher for ‘students satisfied with faculty

eff. as teacher’

Faculty & Staff ‘believe their environment is conducive to performing high quality research and scholarship at 84% or higher

Achieve top 50% ranking for total

funding of research as compared to ‘peer

institutions’

Graduating students believe they made the

RIGHT choice in selecting MUSC at 90% or higher or

would choose this experience again

Develop Baseline - Current students believe they are receiving a high quality

education at __% or higher

Each unit will define what service satisfaction is and how it will be measured by

March 2010.

Develop Baseline - Achieve __% patient satisfaction or

higher in faculty clinical practice settings

As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some yet unmeasured as indicated below). Once benchmark data are available, we will establish step goals to move us upwards at all times.

Develop an institutional infrastructure and

platform for the delivery of international education

programs

75% of students agree their understanding of the

contributions of other professionals to health

care delivery or research increased through their

experience at MUSC.

Faculty made right choice in selecting

MUSC at 90% or higher

90% of Staff pleased to be working at MUSC

90% faculty, staff, & students evaluate MUSC’s culture as valuing diversity

5% overall improvement in

employee recognition score

* p<.05

= Goal

I made the right choice in selecting MUSC.

I am pleased to be working at MUSC.

Environment, Morale and Job Satisfaction

100%Office of the PresidentOffice of the VP for Academic Affairs & ProvostDivision of Education and Student LifeOffice of Associate Provost for ResearchUniversity Libraries and Learning Resources

100%Office of DevelopmentCollege of Graduate StudiesCollege of Pharmacy

* p<.05

= Goal

I believe the MUSC’s culture values diversity.

I believe that my environment is conducive to performing high quality research and scholarship.

I feel part of a team that is working toward a common goal.

Good performance is recognized in my work area.

If I know of a good person looking for a job in our industry, I would refer him or her here.

I feel my physical work environment is conducive to a productive workload.

Overall, I am satisfied with my job.

Environment, Morale and Job Satisfaction

Environment, Morale and Job Satisfaction

100%Office of Associate Provost for ResearchOffice of DevelopmentCollege of Graduate Studies

93.8%Office of Associate Provost for Research

92%College of Nursing

89.2%College of Nursing

100%Office of Development

91.3%Office of the President

96.8%Office of Development

* p<.05

I understand why MUSC Excellence is important to our University.

I believe that MUSC Excellence is making a positive difference.

MUSC Excellence

4.28College of Health Professions

3.91College of Nursing

* p<.05

My immediate supervisor communicates our department/College’s goals and objectives effectively.

General communication from my immediate supervisor is timely and relevant.

My immediate supervisor treats me with respect.

My immediate supervisor recognizes the efforts of individuals.

My immediate supervisor sets a good, positive and professional example in our workplace.

Relationship with supervisor

4.41College of Nursing

4.43College of Nursing

4.52College of Nursing

4.41College of Nursing

4.49College of Nursing

* p<.05

The people I work with cooperate and work as a team.

My immediate supervisor encourages me to develop my job skills.

I feel that performance evaluations are fair.

I have a safe workplace.

My immediate supervisor cares about me.

I have adequate tools and resources to do my job.

My department/College provides adequate ongoing training I need to perform my job.

Human Resources Focus

4.42Office of the VP for Academic Affairs & Provost

4.34College of Nursing

4.32College of Nursing

4.61Office of the VP for Academic Affairs & Provost

4.40College of Nursing

4.14College of Health Professions

3.86College of Health Professions