2010 cookie manual

8/14/2019 2010 Cookie Manual

http://slidepdf.com/reader/full/2010-cookie-manual 1/27

Girl Scouts of Hawai`i

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Table of Contents

A Great Cookie Season – Inspired by U! 3

What a Difference Girl Scout Cookies Make! 4

It’s the Most Inspiring Cookie Season Ever! 5

Safety Always Comes First 6

Cookie Success in Just Five Steps! 7

Technology Opens New Possibilities! 8

Cookie Club™ 9

Professional Resources to Guide Your Way! 10

Inspirational Cookie-Selling Tips 11

Customers Support Girls’ Service Projects 12

A World of Booth Sale Ideas 13

Teens Focus on Big Goals with Cookie Entrepreneur Officer™ 16

Who’s Who 17

Council Procedures 18

Frequently Asked Questions 23

Fun Facts 25

How the Cookie Crumbles 26

Cookie Season at a Glance 27

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A Great Cookie Season – Inspired by U!

Aloha!

Very soon, the girls in your troop will be participating in one of

Girl Scouts’ most time-honored traditions, the Girl Scout CookieProgram. Your girls, along with millions of other Girl Scouts across

the nation, will not only be satisfying the cookie cravings of loyal and

new customers but also developing valuable leadership skills that willserve them well for a lifetime.

Whether they plan to use their proceeds for their communityservice projects, camping, or traveling to a neighbor island or even

abroad, their participation in the Girl Scout Cookie program helps girls

understand how to create their own opportunities in life. In theprocess, they learn about setting and achieving goals, handling andmanaging money, the power of persuasion, and teamwork.

But none of this would happen without the help and support ofour volunteers, in particular, our troop cookie managers. We know that

for the next several months, your life will be consumed with cookies

But rest assured it will be worth it. Many successful businesswomenand community leaders say they got their start selling Girl Scout

cookies.

So on behalf of the Girl Scouts of Hawai`i, I want to thank youfor being willing to make these learning experiences possible for our

Girl Scouts. Here is to a great cookie season Inspired by U !

Sincerely Yours,

Gail Mukaihata Hannemann Chief Executive Officer Girl Scouts of Hawai`i

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What a Difference Girl Scout Cookies Make!

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It’s the Most Inspiring Cookie Season Ever!

Changing the World with Cookies

This Cookie Season, Girls Scouts across the country will beinspiring change. They will Discover how their sister Girl Scoutsare making a difference right now. They will Connect with people intheir communities. And they will use the power of Girl Scout Cookies

to Take Action in their own neighborhoods and far beyond.

A great Cookie Activity is led by girls. But it is inspired by you, theadult volunteer!

Girls are invited to set two kinds of cookie goals:• What can we do for fun and learning with our cookieproceeds?

• What can we do with our cookie sale money to help others?

The Girl Scout Cookie Activity is much more than a fundraiser. It’s afun way for girls of all ages to earn the money that fuels their dreams.

And it’s a powerful, hands-on leadership and entrepreneurial program.

Find great activities and ideas in the age-appropriate Cookie ActivityKits provided to adult volunteers and at www.littlebrownie.com.

Watch girls grow . . . and be inspired!

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http://www.littlebrownie.com/




Safety Always Comes First Safety Always Comes First

Remember to follow all Safety-Wise procedures.

• Do not collect money until cookies are delivered.• Girl Scouts may not sell cookies using the internet, including Web

sites, chat rooms, auction sites or broadcast e-mails. However, theymay send a personal e-mail to someone such as a grandparent or

friend to let them know they are taking orders.• Girl Scout Daisies sell only to people they know. They can use the

telephone with a grown-up’s supervision.

Selling in Your Neighborhood

• Girls should always wear their Girl Scout membership pin with theiruniform, sash or vest, or Girl Scout T-shirt.

• Girls must be familiar with the neighborhoods where they sell.• Sell door-to-door only during daylight hours.• Daisy, Brownie and Junior Girl Scouts must be accompanied by an

adult when selling and delivering cookies.• Girls 11-17 must be supervised by an adult when selling cookies

door-to-door.• Girls should never enter a customer’s house.• Girls must sell with a buddy.• Girls should never approach customers in cars.

Booth Sales

• Adults must be present at all times when Girl Scouts operate a boothat a store, mall or any other public place.

• Girls should never give out their names, addresses or telephonenumbers to customers. The adult Cookie Manager’s telephonenumber or email address can be provided.

Money Management

• Girls must have a plan for safeguarding the money they collect.• Girls should not carry around large amounts of cash.• Money may be given to the accompanying or supervising adult.

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Cookie Success in Just Five Steps!

Cookie sales can help girls learn about leadership and business,practice goal-setting, put the Girl Scout Promise and Law into action,and develop self-confidence.

Just follow the Five Steps of Cookie Success:

Step 1 — Set and Share Team Goals Goal-setting is a valuable life skill. Begin by helping girls brainstormwhat they could do with cookie proceeds. Then help them select twogoals that inspire them – one for fun and learning and one for service.Each girl writes the team’s goals on her Goal Tracker, which isattached to her order card. Inside the order card, girls write the goalswhere customers will see them.

Remember:

The Meeting Kits provided to adultvolunteers at each age level make the FiveSteps of Cookie Success easy and fun!

Step 2 — Set Personal Goals Inspire the girls to imagine how can they be even more successfulthan last year? What would they like to learn? Be sure to remind girlsthat achieving a team goal requires that every person achieve herpersonal goal. Personal goals can be written on the Goal Tracker.

Step 3 — Hold a Family Meeting Adults need to understand the importance of an activity before theygive it their full support. Engaging families in the Cookie Programencourages them to be involved and stay informed. Encourage girls toplan the family meeting, play leading roles and make it fun foreveryone. Remind families that the Cookie Activity helps girls learnabout leadership and business, practice goal-setting, and to put theGirl Scout Promise and Law into action.

Step 4 — Sell Beyond Family and Friends People love Girl Scout Cookies and are generally predisposed tobuying them. Many women say their first business success wasgetting a “yes” from an unknown customer. Encourage your girls to

market beyond people they know.

Step 5 — Track Your Progress and Celebrate Your Success! Using a Goal Tracker to watch sales grow keeps everyone focusedon the goal. When girls reach their goal, remember to celebrate. ThinMint shakes, anyone?

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Technology Opens New Possibilities!

Everyone is joining the Cookie Club™

When girls join the Cookie Club, fun and learning soar! In this exciting,password-protected Web site, girls of all ages learn firsthand aboutthe power of goal-setting. Girls go online to learn about goals, set

goals, and track their progress. Girls today are tech savvy, and they’lllove this evolution of the Cookie Activity.

Little Brownie is the Go-To Web Site

Cookie volunteers – along with families and girls – will want to checkout the latest offerings from your baker partner. From excitingactivities for girls to teen business tools and goal tracking, thisdynamic resource will help you have a great season.

Just go to www.littlebrownie.com to find:•

Clip art• Volunteer resources• Teen Resources• Games• Cookie information• Cookie Club™• Cookie Entrepreneur resources• Learning activities• eBudde link• Cookie locator … and so much more!

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Cookie Club™

What is the Cookie Club? The Cookie Club is a Web site where girls can:• Learn about goals and selling tips• Set selling and personal goals• Track their progress• Record their customer lists so they can be saved and reused each

Cookie Season • Girls can send e-mails to customers

What will Girls Do in the Cookie Club? Cookie Club is a fun, interactive learning experience where girls canlearn firsthand about the power of goal-setting.

The heart of the Cookie Club is a Command Center. Here, a girl willbe able to track her sales and see the “cookie boxes” stack up as sheprogresses toward her goals.

At any time, she can adjust her goals or explore the site and learnmore about goal-setting. She can even discover some cookie-sellingtips from other successful Girl Scouts. Girls can record their customerlists and contact information and save them on their personalcomputers for easy access next year.

What About Safety? The Cookie Club is a password-protected, private area only for GirlScouts and their parents and authorized council staff. In order to usethe Cookie Club, a girl must have parental permission. Adultvolunteers provide passwords only to those girls from whom they

have received written parental permission.

In addition, before entering the Cookie Club, girls must take a safetyquiz, which provides assurance she understands the safety rules. Agirl may not enter the Cookie Club until she succeeds in her safetycertification.

How Can Girls Get Started? Before entering the Cookie Club, each girl must be set up by heradult volunteer. The volunteer acquires permission from parents andthen enters the girls into the system. Next, each Girl Scout receives a

login and password from the volunteer.

Why participate? The Cookie Club assists girls in learning essential life skills such asgoal-setting, business and communication strategies, and teamwork.Adult volunteers can use the Cookie Club to see at a glance how girlsare progressing and keep everyone focused on their goals. Best of all, it’s fun for everyone!

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Professional Resources to Guide Your Way!

Cookie Activity Kits that Inspire Leadership Learning – AND linkto earning badges!

Adult volunteers at every age level receive a specially designedCookie Activity Meeting Kit. The kits were created by award-winningyouth educators and communication experts, with input from some of

the nation’s most successful Girl Scout volunteers. Packed with funand inspiring activities that build essential skills, the kits arebased on the latest GSUSA leadership research.

New this year! • The new flip design of the Cookie Activity Kits gives you, the

volunteer, twice the resources. With two age levels featuredin each book, you have an even wider range of age-level andactivity choices.

• Each book comes with an exclusive VIP card that gives youfree, unlimited access to download all the activity sheets and Cookie Activity Kit resources from the Little Brownie online

resource center.• The Cookie Activity helps girls earn more than entrepreneurial

and life skills. You can use activities from the Cookie ActivityKits to help girls fulfill some requirements for earning GirlScout awards/badges, and GSUSA Leadership Journeyawards. Look for the NEW Program Links in your kits witheach activity description. For a listing of 2009/2010 ProgramLinks visit the Volunteer Section at www.littlebrownie.com.

• Inspiring stories, featuring real girls, included in every kit.

Teens become Cookie Entrepreneur Officers

With online tools and dynamic materials, Cookie Entrepreneur is acomplete business literacy program for teens.

New this year!• Senior and Ambassador Cookie Activity Meeting Kits

include the complete Cookie Entrepreneur Officerprogram book, as a “pull-out” inside each kit. Volunteers canalso locate a copy of the book, or print additional copies foreach of their Girl Scouts when they go online atwww.littlebrownie.com.

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InspirationalCookie-Selling Tips

Ninety percent of the general public would gladly buy Girl ScoutCookies, but did you know that nearly 35 percent are never asked?

Sometimes we expect girls to naturally know how to sell cookies. Thefact is that most girls need at least some guidance in the selling

process. Below, you’ll find some tips and techniques to help your girlsachieve their goals.

Remember to review the cookiesafety rules and follow Safety-Wise

procedures at all times.

Door-to-Door Sales

Encourage girls to canvass their communities, leaving no doorbellunrung!

• Girls should take orders, door-to-door, at the beginning of theCookie Sale with their order cards.

• Sell door-to-door with cookies in hand. One week aftercookies are delivered, load up a wagon with cookies, makesigns, and you are ready for a neighborhood walkabout!

Telephone Sales

One of the fastest, easiest ways to sell Girl Scout Cookies is byphone.

• Girls should review order cards from previous years and use themto contact these customers again.

• Once cookies have been delivered, girls may want to callcustomers, thank them for their orders and ask if they needadditional cookies.

• Try a Text-a-thon – older girls may want to text their friends andfamily to let them know “Its Cookie Time”, and to collect theirorders. (Be sure to get a parent’s permission first). Check outgreat text messages in your Cookie Entrepreneur Officer book.

Workplace Sales

• Girls can contact business owners or managers to requestpermission to sell cookies at a workplace.

• Girls can either make a quick “sales pitch” at a staff meeting, or sell“office door-to-door” (or cubicle-to-cubicle), depending on thewishes of the business.

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• Once employee sales are completed, the business may allow girlsto leave an order card in a visible spot. Leave a note from yourteam outlining your goals and plans for the cookie proceeds.(Remember not to list the girls’ last names or phone numbers onthe order card or note).

• Girls should establish a date and time to pick up the order card andto deliver the cookies.

Customers Support Girls’ Service Projects

Cookies 4 a Change

Girl Scouts can use the Cookie Activity to bring their service ideas tolife. Whether the girls are caring for their environment, promotingliteracy or campaigning for social issues, the Cookie Activity can helpthem:

• Discover more about their values and the world

• Connect with others when selling cookies

•

Take Action to Make the World a Better Place

with projects fundedby cookie proceeds

Leadership through cookies? That’s Cookies 4 a Change!

Remind girls to tell customers about their service goals. Customerswill want to support the girls!

Operation Girl Scout Cookies

For various reasons, some customers do not want to buy cookies forthemselves, or they have only a limited need. With Operation GirlScout Cookies, they have a chance to give to others while supportingGirl Scouting at the same time.

Here’s how Operation Girl Scout Cookies works: girls collectmonetary donations from customers which they turned in to Councilalong with all other cookie sale money. The monetary donations areused by Council to purchase Girl Scout Cookies that will be shippedor given to Hawai`i based troops serving or have served overseas.Girls/troops earn incentives/proceeds for all Operation Girl ScoutCookies (OGSC) they sell!

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A World of Booth Sale Ideas

Booth sales are a great way to increase your team’s success.Remember, you must have the appropriate permission fromauthorities and your council before the booth sale.

you must have the appropriate permission fromauthorities and your council before the booth sale.

Possible locations include:Possible locations include:• Sporting events• Sporting events• Parks and playgrounds• Parks and playgrounds• Concerts and plays• Concerts and plays• Video and hardware stores• Video and hardware stores• Banks• Banks• Car-washes• Car-washes• Quick oil change shops• Quick oil change shops• Churches• Churches• Grocery Stores• Grocery Stores• Universities and colleges• Universities and colleges• Malls• Malls

To maximize success, invite girls to consider these proven tips: To maximize success, invite girls to consider these proven tips: • If some varieties are not selling, open a box (which your team must

purchase), break them into bite-size pieces, and let customers takea sample. This sample will likely spark interest among customersand increase your sales.

• If some varieties are not selling, open a box (which your team mustpurchase), break them into bite-size pieces, and let customers takea sample. This sample will likely spark interest among customersand increase your sales.

• Make an attractive table display to gain customer interest.Remember to make a cookie poster to hang from your table (visitwww.littlebrownie.com

• Make an attractive table display to gain customer interest.Remember to make a cookie poster to hang from your table (visitwww.littlebrownie.com for cookie art and other cool clip art.

• Bring along your team goal poster and pictures of activities in whichyou have participated.

• To encourage multi-box purchases, suggest that girls bundle

packages and attach recipes that use the cookies or offer handmadecards such as “Happy Birthday” or “Thank You.”

Gift of Caring Service ProjectGirls may wish to create a donation box for Gift of Caring purchases.Decorate the box to tell people about your cause, and add a TallyPoster to track donations. Customers love to see the boxes stack upand want to help the girls to help others.

Here are our council’s special procedures for booth sales:

Procedures for requesting and acquiring booth sites secured byCouncil is forthcoming via the Girl Scouts of Hawai`i Cookie webpage,accessible via the membership center at www.girlscouts-hawaii.org.Booth sites will be assigned in the eBudde booth site allocator.Council welcomes any suggestions for new sites to sell; please

contact Reyna Kaneko at [email protected].

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http://www.girlscouts-hawaii.org/

mailto:[email protected]









You will be able to view the complete listing of booth sites via eBuddeprior to the allocation process. Booth site allocations will begin thesecond week of January (stay tuned for date and time).

It is imperative that there are adult members present at all times whenThe girls are participating in money-earning activities outside theirtroop/group meeting place. When attending an activity, eachtroop/group is responsible to make sure that the ratio of girls to adultsis followed in accordance to Safety-Wise.

Written permission must be obtained for every girl participating in anactivity, or a series of activities that are held at a different place andtime from the regularly scheduled meeting place and time(Parent/Guardian Permission for Girl Scout Activity/Trip).

The girls must be appropriately dressed: Girl Scout uniform or GirlScout T-shirt and wearing a membership pin. Footwear should beworn in accordance to the girl’s school guidelines and appropriate tothe activity. Adults should dress in a manner that is consistent withsetting an example for the girls.

Obtaining Selling Locations

Corporate Booth Locations-The Council will contact corporate andchain store companies directly for their support. Examples of this arestores like WalMart, Kmart, Foodland, Sack ‘N Save, Safeway, Longsetc.

Community Booth Locations-Community booth sites are thoselocations which are locally owned or small businesses, schools orplaces of worship that support Girl Scouts through sponsorship orallow sites on their premises. Service Units and troops areencouraged to gain support of their community and local small

businesses for booth sites.

The Service Unit/ troop is to notify Council of those community boothsites it is seeking to procure. The Council will work with the ServiceUnit/troop to coordinate the request.

Military/On Base Locations: The Council will work with the volunteerswho sell on the military/on base sites to secure the locations. Thevolunteers must notify the Council and Service Unit of the availablesites for the on-base troops.

Booth Sale Set-Up

CM and/or adults manning the booth must bring their own table(s),cash box with change, receipt books (provided by Council), chairs andbooth signs. Please be sure you have ample change on hand or ameans to go and get more change. As a practice, please do not askthe store to make change for your troop.

Adult in charge MUST check-in with the store manager on duty as acourtesy to let them know you have arrived. Please comply with the

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directive you are given by the store manager/representative as towhere your booth set-up should be.

The Council will provide troops with all the proper paperwork theyneed to have on hand with them at each site. Paperwork will usuallyinclude a contract to sell and insurance certificates.

Adult in charge should have parent permission slips on hand at theselling site in case of emergency. Adult in charge should also have

the girl health forms on hand for emergency contact information.

Salesmanship

Please review these best practices with the girls as part of trainingprior to pre-sale and booth selling:

--Greet customers with a smile!

--Each box of cookies sells for $4.00-please do not inflate the priceof the cookies by tacking on any “extra charges” or “donations.”

--Girls must give each customer a receipt for their purchase —customer receives the original and troop keeps the yellow copy.

--Girls should not aggressively approach customers as they enter orexit a store—in most instances, the store requires girls to standbehind their table and allow customers to approach them for cookiepurchases.

--Girls should have fun, but keep the noise down so as not to disturbthe store business.

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Who’s Who

Council/product sales contact:

Reyna Kaneko, Director of Product to Market

(808)[email protected]

Nicole Duque, Product and Retail Sales Manager(808)[email protected]

Service unit cookie manager:

Troop Leader:

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Council Procedures

CM AND SUCM AGREEMENT FORMS

Your first step to making this cookie season a hit is to make your troopofficial—sign the Cookie Manager Agreement form if you are a troopCookie Manager. If you are a Service Unit Cookie Manager, sign the

SUCM Agreement form. Both forms can be obtained by logging in toour membership center at www.girlscouts-hawaii.org, and going toCookie Central and click on Forms under “Resources.” Choose theappropriate form to fill out and submit.

EBUDDE

eBudde makes ordering cookies and incentives on the troop level soeasy! This year, there are enhancements to the system so startearly—returning cookie managers, refresh your memory and newcookie managers, train yourselves on how to use eBudde by going to

http://ebudde.littlebrownie.com. Returning CMs, use your login and

passcode from last year. New CMs, use your email address as yourlogin and use the default password “ebudde” to get into the system.That will take you to a screen to create your own password. Toaccess the learning modules, click on “elearning” at the top of thehome page—and you are on your way!

NEW COOKIE! Thank You Berry Munch!Real, premium cranberries provide a delightful tartness in thesehearty cookies sweetened with creamy, white fudge chips. Crispy ricedelivers a satisfying crunch. *

*note: Sugar Free Chocolate Chip has been discontinued.

COOKIE PRICE

We haven’t raised it…the price per box is still at $4.00!Just so you can see “how the cookie crumbles” or how the $4.00 isused:Troop Proceeds/Bonus = 17%Recognition Awards for Girls = 3%Cost of Cookies = 28%Cost of Sales Support (media) = 4%Program for girls = 48%

PROCEEDS AND INCENTIVES

PER GIRL SALES GOAL

Once again, the Council’s per girl sales goal is 150 boxes per girl.Remember, going over this goal means an increase in proceeds perbox to your troop, so make this cookie season a mega hit byencouraging the girls to go above and beyond!

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http://ebudde.littlebrownie.com/

http://ebudde.littlebrownie.com/




TROOP PROCEEDS

Are $.60/box with an additional $.02 earned on boxes sold over the150 box per girl threshold.Example: in a troop/group of 10 girls with a total of 1,800 boxes sold,the average is 180 boxes/girl. The first 1,500 boxes receive $.60

each, with the balance of 300 boxes getting $.62 each for a totalproceeds of $1086.

PROCEED DEPOSITS

Troop proceeds will be electronically transferred directly into the troopchecking account. All troops are required to have a checking accountby January 15, 2010 in order to receive proceeds. To ensure thatCouncil has your troop checking account information, enter thechecking account information into eBudde under the settings tab. Thebank routing number is the first set of numbers located beginning fromthe bottom left corner of the check. Please note that deposit slips

have a different routing number from checks and will not suffice..

**GSUSA MONEY EARNING ACTIVITY STANDARDS

No individual can receive money from any money earning activityaccording to Safety Wise Standards 28, 29 and 30. All money earnedfor the troop/group belongs to the entire troop regardless of how manygirls participate on behalf of the troop/group. Money cannot bedesignated to individual girls based on their sales. The CookieProgram is a troop/group activity and the goals are based on the

troop/group’s collaborative effort. A troop is defined by GSUSA ashaving a minimum of 5 girls. Therefore, should a troop/group haveless than 5 registered girls, that troop will not be eligible to receive anyproceeds. However, if the number of girls registered increases to aminimum of 5 girls before the pre-sale start date of January 8, 2010,the troop/group will become eligible to receive proceeds.

JULIETTE GIRL SCOUTS

The individual Girl Scout, Juliettes, are eligible to participate in theCookie Program and will be eligible to receive individual recognitionsbased upon the number of cookies sold. The Juliette order should besubmitted directly to Council (via email, not eBudde). There will be notroop/group proceeds paid as stated above. TheCadette/Senior/Ambassador option is not applicable to Juliettes.

CADETTE/SENIOR/AMBASSADOR OPTION

Cadette/Senior/Ambassador GS troops/groups can choose to receivemoney, $.05, in lieu of the individual recognitions. The girls will alsoreceive a thank you certificate and relevant patches. The ENTIRE

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troop must consist of all Cadettes or all Seniors in order to exercisethis option; mixed groups are not eligible.

PRICELESS AWARD AND HALL OF FAME

Girls who sell 700 boxes or more will qualify for the Priceless Award.This past year, 79 girls statewide earned the Priceless Award, 26achieving the Hall of Fame for selling 1000+ boxes! The PricelessAward for 2009 was an afternoon and evening of fun at the Wet N

Wild Hawai`i waterpark in Kapolei.

BANKING AND FINANCIALS

1. Troop must have a Troop checking account—at the end ofthe cookie season upon receipt of final troop sales report,troop proceeds will be electronically transferred into the troopaccount by Council. No checks will be cut to pay proceeds.CM is to ensure that Council has their bank accountinformation (by entering the bank information into their eBuddeaccount in the “settings” tab). The deadline to get your troop

checking account information to Council is January 15, 2010.If you need to open a troop checking account, please contact

Reyna Kaneko at [email protected].

2. Troop information must be written on ALL deposit slips—Council will provide you with pre-printed deposit slips withCouncil’s bank account number and a pre-printed section forthe troop/group to fill in the troop number, name of thedepositor, and SU name. Failure to write these 3 pieces ofinformation on every deposit slip will result in the troopnot getting credit for that deposit.

3. Keep originals of the deposit slips—do not throw away! In case there is a discrepancy on deposits, you will have proofof all deposits your troop made.

4. Let eBudde do the work for you!It’s every cookie manager’s “best buddy”! The eBudde systemwill do all the calculations for you and generate sales reports—no more paperwork and manual calculations!

5. Operation Girl Scout Cookies (OGSC) depositsTroops who collect donations towards the OGSC campaignduring the pre-sale period will be eligible for early proceeds in

the month of March. Deposit(s) on money collected mustbe made by February 3, 2010 in order to qualify.

6. Get your troop proceeds on time! Deposit your troop’scookie money by the deadline of April 5, 2010 to receive yourproceeds by April 19, 2010. 100% of money collected fromcustomers should be deposited into Council’s account. Yourtroop number should be written on the face of checks collectedfrom customers.

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FORMS

SUCM AND CM AGREEMENT FORMSThe first step to signing your troop up to sell cookies is for you to signthe Cookie Manager Agreement Form. This form can be found at ourwebsite, www.girlscouts-hawaii.org. Log in to the membership center,and you will be able to access Cookie Central where you will find thisand other important forms. Fill in and submit and you are good to go!

Service Unit Cookie Managers, the SUCM form is located here as welfor you to sign and submit.

Family Adult Permission and Responsibility Form for CookieSaleAll parents who’s daughters will be selling cookies must sign andsubmit this agreement form to their troop Cookie Manager (CM is tokeep on file). Due to CM by January 7, 2010.

New! Internet Sales!

Girls may use phones and e-mail messages to alert friends and

relatives about the cookie sale and accept customer commitments asmail or call backs for the Girl Scout Cookie sale. Girls who are 13 orover may use social networking sites to market Girl Scout Cookies;however, they must follow all Girl Scouts of Hawai`i and GSUSAguidelines, which includes having parent/guardian permission andadult supervision. Payment for the cookies cannot be collected viainternet. A copy of the guidelines will be provided to you in hard copyand is also available on-line at the Girl Scouts of Hawai'i CookieCentral web site.

Parent/Guardian Permission for Girl Scout Activity/Trip

Must be filled out for each girl for any activity held outside of thetroop’s normal meeting place. This form is available on our website,

www.girlscouts-hawaii.org.Girl Scout Girl/Adult MembershipForm Girls and adults participating in the Girl Scout Cookie Program mustbe registered members of GSUSA. Registration and $12 annual feeis due to Council by December 24, 2009.

COOKIE PICK-UP AND DELIVERY

Reminders:

Oahu troops/groups are to call or email by February 22, 2010 foralternative time slots if there is a conflict in schedule. Orders that willbe picked up for combined troops and/or exceed 300 cases need tobe flagged for the Council by February 28, 2010. Please email all of

the above to [email protected], or call 675-5518.Cookies are to be picked up by the troop/group cookie manager orauthorized adult member in the troop/group. These adults have theresponsibility to ensure that all safety measures are taken and there

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should be no other passengers in the back of the vehicle as the casescan shift during the trip.

The vehicle that is transporting the cookies must be driven by an adultmember with a current driver’s license, current safety check and proofof car insurance. Trucks with open or flat beds must have a covering and ropes to tie down the cookies. If the troop/group hasmore than one vehicle for pick-up, they must all be present prior to thecookies being distributed. The Council may turn vehicles away

which do not meet these safety requirements.Cookies not picked up on the pick-up date will be transported to theHale/Service Center and the troop/group cannot be guaranteed oftheir ordered mix of cases of cookies.The storing and delivery of cookies to the girls is the responsibility ofthe troop/group.

COOKIE BUFFER

The cookie buffer provides troops/groups with additional cases ofcookies as an opportunity to increase sales. These additional casesare available to all troops/groups on a “first come, first served” basis.

The cookie buffer hours are set by the Council or Service Center.Only troop/group cookie managers or adult members designated bythe troop/group cookie manager are authorized to pick-up cookiesfrom the buffer. These adults who handle the assets and cash forthe troop/group must be a registered member of GSUSA and avolunteer with the Council.The cookie buffer is available to all troop/groups on the first Fridayfollowing cookie delivery. Troops/groups must call in their orders atleast 2 hours prior to pick-up. Orders can be phoned or emailed to

[email protected] for Oahu and must be picked upwithin 24 hours. Cookies not picked up will be returned to the buffer.The additional cases of cookies received by the troop/group from the

buffer must be accounted for in troop/group’s final payment toCouncil.

COOKIE ASSETS

There are no refunds on cookies ordered or purchased (includingcookies taken from the buffer). Each troop/group is responsible forthe entire payment for the cookies ordered and received. All depositsmust be made by April 5, 2010.

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FREQUENTLY ASKED QUESTIONS

Q. Why do I have to be a member of GSUSA in order to be a

Cookie Manager?As the cookie manager, you will be responsible for attending GSsponsored events and participating in activities as a chaperone or in aleadership role. By being a GSUSA member, you are covered by theGS accident insurance throughout the membership year. Otherwise,your troop/group is required to take additional insurance to cover yourparticipation in all GS activities. The cost for Plan 2 insurance is $.11per activity per day or a minimum of $5.00 per day.

Q. What Service Unit does my troop belong to?You should check with your troop leader, or contact Council or IslandService Center and your Membership Development Manager or

County Manager should be able to help you.

Q. Who do I call or email for cookie questions?Your Service Unit Cookie Manager is your first source of information,or you can contact Reyna Kaneko at [email protected].

Q. Can we have more than one Cookie Manager for ourtroop/group?Absolutely, like the girls are encouraged to work as a team, so shouldthe adults in the troop/group. Divide the responsibilities of paperwork,deposits, booth and pick-up of cookies to various adults in the

troop/group. Be sure to keep one person who is the overallcoordinator/organizer.

Q. What is the buffer?The buffer is additional cases of cookies housed at the Hale andIsland Service Centers for troops/groups who need additional cookiesovertheir pre-order. The buffer is a back-up and should not be counted onto supply booth cases for a troop/group. In eBudde, the buffer isreferred to as the cupboard.

Q. Who is responsible for the cookie payment and troop/group’s

commitment? It is the responsibility of the troop/group adult members; the leaders,cookie managers and parents. It is key that the CM and Troop Leadeshare the goals of the troop/group with all theparents to ensure that they are comfortable and supportive of thegoals.

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Q. What if we have a parent who won’t pay for the cookies theytook?If you are having problems with a parent who won’t pay, you shouldnotify Council as soon as possible. The Council will keep the CM,Troop Leader and SUCM informed on the progress of the payment bythe parent. Once Council is involved, the CM and Troop Leadershould continue to allow the girl to participate in the activities of thetroop/group. Information should not be shared with other members ofthe troop/group, especially with the girls.

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Fun Facts

Cookies by the carload

Use this guide to approximate how many cases of cookies will fit inyour vehicle. The amounts assume the car will be empty except forthe driver and uses all space except the driver’s seat. Safety Note:Avoid carrying cookie cases and children in the passenger area of a

vehicle at the same time.

Car Type Number of cases Compact car 23 Hatchback car 30 Mid-size sedan 35 Sport utility vehicle 60 Station wagon 75 Mini van (seats in) 75 Pick-up truck (full bed) 100 Cargo van (seats in) 200

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How the Cookie Crumbles...

The Girl Scout Cookie Activity is an opportunity for girls todevelop valuable LIFE SKILLS such as:

• Responsibility ... through gathering orders and turning ininformation on time.

• Communication skills ... through talking to customers about thecookies and how the funds will be used.

• Financial and math skills ... through adding orders, makingchange and tracking money.

• Entrepreneurial skills ... through creating new ways to promote,sell and distribute cookies.

• Self-reliance/self-confidence ... by overcoming shyness, learningto talk to others, setting and achieving group and personal goals,and discovering new strengths.

• Teamwork ... by working with others for the benefit of all.

• Goal-setting and planning ... through having a framework formeeting goals.

• Honesty and integrity ... through using a meaningful set ofvalues, The Girl Scout Promise and Law, to guide their actions.

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Cookie Season at a Glance

Important Dates

Week of 11/ 30-12/4/09

Cookie ManagerTrainings

January 11, 2010 Booth SiteAllocation Begins

January 8,2010/ January 29,

2010

Girls begin pre-selling/pre-selling

ends

January 31, 2010 Troop order due

into eBudde for

SUCM reviewFebruary 3, 2010 SUCM roll-up SU

cookie order to

Council

March 4, 2010 Cookie pick-up bytroops

March 5,

2010/ March 28,2010

Booth selling

begins/ ends

April 5, 2010 Cookie money due

into Council’s

account/ Finalincentive order

due into eBudde

April 19,2010 Council begins

paying proceeds May 2010 Priceless Event

2010 cookie manual

Documents