[2010] advanced infrastructure as foundation of e-democracy solutions - daniel danilovski

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Advanced Infrastructure as a Foundation for e-Democracy Solutions Daniel Danilovski, Manager of Professional Services Nextsense

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Presented on the first e-Democracy Conference in 2010.

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Page 1: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced Infrastructure as a

Foundation for e-Democracy

Solutions

Daniel Danilovski,

Manager of Professional Services

Nextsense

Page 2: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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• Why do we need underlying infrastructure for e-Democracy solutions

• What are the characteristics of such infrastructure

– Secure

– Available

– Expandable

– Interoperable

– Manageable

Introduction

Page 3: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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• Isolated Islands, silos

• Difficult or No integration at all

• Poor scalability, difficult management, questionable security

• No high availability or disaster recovery

Source: World e-Parlament Report Survey 2009,

Current environment

Automated e-mail management system? 2007 2008

Yes 21% 21%

Planning or considering 32% 25%

No and not planning or considering 47% 54%

Page 4: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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• Directory services

• Messaging & collaboration

• Security

• Mobility

• High availability and disaster resilience

• Virtualization

• Management

Modern ICT Infrastructure Ingredients

Page 5: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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Microsoft Active Directory is

most commonly used Directory

Services

Directory Service

• Stores directory data

• Manages communication between users and domains,

– including user logon processes, authentication, and directory searches

• Manage policies applied to users and computers

Page 6: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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• Certificate Services – PKI

– Services for issuing digital certificates for authentication between devices, users, and applications.

– enables secure exchange of information

– strong authentication

– and secure communication across the Internet, extranets, intranets, and applications

• Digital Rights Management

– help prevent sensitive information from intentionally or accidentally getting into the wrong hands

Directory services - Extensions

Page 7: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

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• Unified communication enhances e-mail messaging

– E-mail, instant messaging, voicemail, fax

• Securely Accessible from anywhere

– and any device

• Accessible anytime (high availability, disaster recovery)

• Keeping messaging hygiene

• Retention policies, archiving

• Must support ever incising volumes of data

Messaging – Unified communication

Page 8: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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Messaging Hygiene

8

X X

X X

E-mail firewall/

SMTP gateway

Spam & viruses from

compromised computers

Viruses

Spam

X Unwanted mail

Confidential / disallowed

outbound email

Page 9: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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Messaging continued

Tape Disk

Backup Server

DR Site

Archiving

& Discovery

Data Leakage

Protection

Mail gateway

Mobile devices

External

mail servers

Authorized

users

Manageement

Page 10: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

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• Ongoing process

• Defense in depth

– Perimeter

• Firewalls, content filtering & control, mail gateways, IPS

– Wireless

– Securing server & workstations

• Patching & updating

• Antivirus & antyspyware

– Securing stored data and in transport

– Network – NAP

– People & processes

Security

X X X

Page 11: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

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• Allow authenticated users to access information anytime

• Not a commodity, it’s a must

• Until now – e-mail access, limited access to portals

• VPN for full network access

– Limited from some networks and hotels

Mobility

Page 12: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

• What if you can securely access your internal resources anytime you get internet connection?

• Always ON scenario is possible

• Always (secure) access to internal information, services and applications

• Always on also means always managed by administrators policies

– Updates, antivirus definitions, new or changed policies…

Mobility, continued

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Page 13: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

• Direct Access Technology

– Windows 2008 R2 and Windows 7 (enterprise/ultimate)

– Unified Access Gateway (optional)

• Uses IPv6, IPSec, PKI, NAP for strong authentication encryption and client health validation

• Can also use certificates and smartcards for user authentication as additional layer of security

Mobility, continued

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Page 14: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

Mobility, Continued

14

Windows 7

Windows 2008

Direct Access Server

UAG - optional

Internet servers

Internet traffic

Internal traffic

Internal resources

Page 15: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

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• Everybody wants uninterrupted services!

• Define and prioritize your mission critical services?

• What is the required uptime for those

– 99.9? 99.99? 99.999? 99.999999……99?

• More nines often means more $$$$$ (licenses and HW)

• Start by defining RTO & RPO

• Combine different technologies and products to achieve your goals

• Do not forget about backup, regardless all other HA/DR mechanisms in place

High Availability and Disaster Resilience

Page 16: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

• Simple, low cost scenario for business continuity

High Availability and Disaster Resilience

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Protected Server Convert System Hyper-V or ESX Host

Main Site DR Site

Automatic

conversion, as

per schedule

Page 17: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

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• Hot topic, helping to make ICT greener

• Virtualizing everything

– Server virtualization, application virtualization , desktop/session virtualization

• Already available good HA mechanisms and dynamic memory management

• Also introducing challenges:

– Security

– Management

– Backup

Virtualisation

Page 18: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

• Production server consolidation

• Consolidate low-utilization workloads

• Legacy OS and application re-hosting

• Resource partitioning (limit resources per VM)

• Business continuity management

• Workload deployment and provisioning

• OS and application patching (swap VMs)

• Isolation / sandboxing

• Dynamic data center

• Workload mobility

• Development and test

• Rapid provisioning of multiple virtual machines

• Undo-disk and save state helpful

Virtualisation, continued

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Page 19: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

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• Managing Servers (physical or virtual), workstation even mobile devices

– Operating System Deployment

– Software Distribution

– Software Update Management

– Asset Intelligence

– Desired Configuration Management

• Recommendation to use specialized suites

– Symantec Altiris suit

– Microsoft System Center portfolio

Management

Page 20: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

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Define long term goals 1

Research available solutions and technologies 2

3

Invest in people 4

How to get there

Divide large infrastructure project into phases

Page 21: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

It is not the beauty of a building you

should look at; its the construction of

the foundation that will stand the test

of time.

21

David Allan Coe

“ “

Page 22: [2010] Advanced infrastructure as foundation of e-Democracy solutions - Daniel Danilovski

Advanced infrastructure as foundation for e-Democracy

solutions

Thank You

Daniel Danilovski

[email protected]

+38970260004