©2006 vnu global media, inc (+1) 415.249.1624 international pr and advertising in a web 2.0 world...
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©2006 VNU GLOBAL MEDIA, INC(+1) 415.249.1624WWW.VNUGLOBALMEDIA.NET
International PR and Advertising in a Web 2.0 world
20 June 2007
NorCal BMA International
Marketing Roundtable
20 June 2007
NorCal BMA International
Marketing Roundtable
©2007 VNU GLOBAL MEDIA, INC
VP, International for VNU Global Media
Focus on integrated marketing campaigns across publishers and nations
Clients include Dell, Intel, HP
James Miller Tom Sanders Associate Editor vnunet.com VNUnet is the UK’s largest online IT
news network 8.2m visitors; 22.3m page views: Nov 2006
Moved to Silicon Valley in 2001 from The Netherlands
Has been published in the UK, The Netherlands, South Africa, Turkey
Journalist, blogger, video producer
Who are we?
©2007 VNU GLOBAL MEDIA, INC
Agenda
Marketing Challenges: Web 1.0 vs. Web 2.0 How do you work effectively with the blogging community? How are foreign media embracing Web 2.0 techniques? How are my peers doing international PR using new technologies
associated with Web 2.0? How are blogs, podcasts, social networks, virtual worlds and the like
affecting foreign markets? How are innovative marketers using Web 2.0 in their international
advertising strategies? How is new media affecting buying decisions?
©2007 VNU GLOBAL MEDIA, INC
Marketing Challenges: Web 1.0 vs. Web 2.0
Source: Forrester’s Q2 2006 Business-To-Business Marketing Effectiveness Online Survey, Base: 569 B2B marketers (multiple responses accepted)
“What are your top five B2B marketing challenges?”
Measuring marketing results 53%
54%Reaching decision-makers
48%Improving lead quality
44%Generating more leadsTop concerns
Closing the loop
25%Retaining/developing loyalty
40%Deepening customer relations
20%Improving sales relations
Web 2.0
Web 1.0
Web 1.0 – One way communication. “I will TELL you” Web 2.0 – Two way dialogue. “I will LISTEN to you”
©2007 VNU GLOBAL MEDIA, INC
Peer review: Marketing Tactics
Web 2.0 tools
©2007 VNU GLOBAL MEDIA, INC
B2B Marketing Spend Strengthens, But Interactive Needs A Bigger Boost
©2007 VNU GLOBAL MEDIA, INC
Web 2.0
©2007 VNU GLOBAL MEDIA, INC
Web 1.0 = One to Many Communication
©2007 VNU GLOBAL MEDIA, INC
Web 2.0 is allowing innovation to happen elsewhere*
www.Housingmaps.com * Bill Joy, co-founder Sun Microsystems
©2007 VNU GLOBAL MEDIA, INC
SMBs
Web 2.0
Fortune500
Web 2.0 and the Long Tail
©2007 VNU GLOBAL MEDIA, INC
B2B Example: Freight liner
Combining: Data on
vessel from company database
Physical location of ship (GPS)
AccuWeather data
Reuters news
©2007 VNU GLOBAL MEDIA, INC
Blogs
©2007 VNU GLOBAL MEDIA, INC
The Profile Of European Bloggers
November 2006, Trends “Profiling European Bloggers”
©2007 VNU GLOBAL MEDIA, INC
How blogs impact business
Sliding market share Poor reputation for quality and customer
service Non responsive to media and users Perception as low cost provider that
doesn’t innovate
©2007 VNU GLOBAL MEDIA, INC
And then things really blew up
Inquirer.net exclusive; 21 June 2006
Photo drew over 200,000 page views
Featured on national and international media
Resulted in recall of 4m batteries
Less than 20 batteries actually caught fire
©2007 VNU GLOBAL MEDIA, INC
Dell’s response
Direct2dell launched July 2006
Education, marketing, community outreach, crisis management
Used by editors and bloggers as a news source
©2007 VNU GLOBAL MEDIA, INC
Listening to customers
Dell IdeaStorm lets users raise issues and suggestions
Voting determines popularity or urgency of suggestions
Will Dell respond?
©2007 VNU GLOBAL MEDIA, INC
Dell listens to customers Dell innovates: first major
PC vendor to offer a consumer Linux PC
Dell embraces open source
Creating new talking points
Dell made the announcement on its company blog
Changing perceptions
©2007 VNU GLOBAL MEDIA, INC
Web 2.0: Leaders and Laggards
Leaders Laggards
©2007 VNU GLOBAL MEDIA, INC
SuppliedWhitepapers
Re
gis
tra
tio
n
L
ea
d G
en
Thought Leadership:Tech Briefs
Pre
-Cam
pai
gn
Res
ear
ch
eSeminar Series
Po
st-C
amp
aig
n R
ese
arc
h
Custom Content
Ongoing: Audience Development &
Lead Generation
SuppliedCase Studies
Landing Zone (US)
SuppliedVideoOnline Traffic
Drivers & Web Buyer’s Guide
Program Insight: The Roadmap Web 2.0 component =
Webinars
©2007 VNU GLOBAL MEDIA, INC
New Media and the Technology Buying Process
Buying Stage:Recognizinga technology
need
Envisioning possible solutions
Planning the selected
solution
Evaluating products
Deciding on purchases
Tech Buyers’ Use of
Each Type of New Media
Blogs 38% 62% 25% 65% 23%
Talk-based podcasts
45% 57% 31% 53% 16%
Newsfeeds 44% 57% 39% 52% 24%
Info/news Web video
30% 54% 31% 63% 24%
highlight = stand-out medium for stage
Comparing New Media
Source: A Survey of eWEEK.com Visitors, November 2006
©2007 VNU GLOBAL MEDIA, INC
The Growing Importance of Interactive Media: Young Consumers Are Online Media Junkies
September 2006, Data Highlight “Gen Yers’ Big Media Appetites Focus On The Web”
©2007 VNU GLOBAL MEDIA, INC
Contact Us
James Miller, VP International
VNU Global Media
Tom Sanders, Associate Editor
VNUNet UK