20 - file · web viewhowever, the firm also faces a challenge when several of its product...
TRANSCRIPT
Nike’s Core Competency
Team innovIIXrs
Morgan McGrath Pam BarringtonJason Cumiford Dan Hockaday
Tran Pham
BMBA-523 Pacific Lutheran University
2.29.16
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Nike’s Core Competency
1.0 Executive Summary
1.1 Background & IssuesToday, not only do firms need to keep up with the innovative environment, the passage of time has long urged them to find ways setting itself from the threats of rivalry. Besides a thorough understanding of the external environment, regarding to industry structure, competitive forces, and strategic groups, firms also need to evaluate its strengths and weaknesses (Rothaermel, 2015, p.99). This knowledge should help them to sustain its position within the industry as well as make a crucial impact on its success. Born roughly twenty years after Adidas, once was the world’s largest athletic shoe company, Nike has now made its way to own 60 percent market share, leading the athletic shoe and apparel industry (Adidas Group History; Rothaermel, 2015, p.97). Nike’s achievement represents the idea of excelling a strong marketing strategy by mythicizing the everyman. However, the firm also faces a challenge when several of its product representatives committed wrongdoing acts, crimes, and scandals. In order to sustain its success, Nike needs to take some suggestive actions to keep its true value and avoid failures. In this case write-up, team InnovIIXrs will analyze the importance of identifying core competencies in firms’ success as well as a set of recommendations for Nike to stay in the game.
1.2 AnalysisFirm’s managers often evaluate a set of competitive advantage, such as capabilities, core competencies, and activities based on the VRIO framework to evaluate its position in the industry. This framework includes a comprehensive assessment answering to a set of questions in regard to valuable, rare, costly to imitate, and organized to capture value. Managers would use this information to make a decision “upon formulating and implementing strategy” (Rothaermel, 2015, p.105). In addition, another concept that managers often deploy to determine its strengths and weaknesses is SWOT analysis. This tool helps managers to estimate the firm’s present value as well as predict the future prospects. Although SWOT analysis can act as an instrument delivering a strong internal analysis, firms’ strengths could also be weaknesses, and opportunities could sometimes create threats (Rothaermel, 2015, p.119).Thus, along with implementation of SWOT analysis, a thoughtful strategic alternative is also crucial to managers.
1.3 ConclusionBy understanding the position within the athletic shoes and apparel industry, strategically, Nike has differentiated itself from other competitors through a well-analysis of value and cost (Rothaermel, 2015, p.98). Nike’s success strongly explains the importance of core competencies, internally making up a company’s competitive advantage. However, there are also negativity in every strategies, in this case, the stars’ scandals and crimes often push Nike’s marketing strategy off track. In order to sustain its competitive advantage, team InnovIIXrs suggests that Nike should follow the redefining of heroes guiding policy. This policy would ensure that Nike can keep up with the innovative environment, its industry rivalry, as well as create a strong emotional brand attachment backed up its strong customer base.
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TABLE OF CONTENTS
1.0 Executive Summary…………………………………………………………………..……….2
1.1 Background & Issues…………………………………………………………..……...2
1.2 Analysis……………………………………………….……………………...……......2
1.3 Conclusion……………………...……………………………………………………..2
2.0 Introduction…………………………………………………………………………………....4
2.1 Case Background ……..……………………………………………………………....4
2.2 Diagnose the Problem……………………………..…………………………………..5
2.3 Analysis……………………………………………………………………....………..5
3.0 Case Questions…………………………………………………………………….…………11
3.1 Question #1…………………………………………………………………………..11
3.2 Question #2…………………………………………………………………………..12
3.3 Question #3…………………………………………………………………………..12
3.4 Question #4…………………………………………………………………………..13
4.0 Recommendations………………………………………………………………….………..13
4.1 Guiding Policy #1……………………………………………………………………13
4.2 Guiding Policy #2……………………………………………………………………14
5.0 Managerial Implications……………………………………………………………………..16
6.0 Case Update………………………………………………………………………………….17
7.0 References..………………………………………………………………………………….19
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2.0 Introduction
2.1 Case Background
“Just do it.” Everyone knows this saying, and the symbol that goes along with it. Nike
has created brand recognition and has been able to gain and sustain competitive advantage. But
how did Nike get there? How are they able to sustain their competitive advantage? What
strategic moves allowed them to get there?
Nike has come a long way since its beginnings. The company was founded by Bill
Bowerman and Phil Knight in 1964 and was originally named Blue Ribbon Sports. The company
was renamed in 1971, and the infamous “swoosh” was created by a Portland State University
student. Bowerman was a true innovator by consistently seeking ways to enhance running
performance. Knight was completing his MBA at Stanford and wrote a paper about how to
disrupt the (at the time) leading shoe maker Adidas. In 1971, the company hired a Seattle
advertising agency which helped create the first “brand ad” called “There is no finish line” where
no Nike products were shown. By 1979, Nike had captured more than 50 percent market share
for running shoes in the US and a year later the company went public.
Through the 1990’s and 2000’s Nike sponsored superstars in a variety of sports. This
closely held sponsorship led to the idea of “creating heroes.” Nike picked many superstar
athletes that challenged the odds of success through defeating cancer and coming from
disadvantaged backgrounds. This strategic alignment and core competency allowed Nike to be
very successful, but the strategy also has many risks. Some of Nike’s “heroes” have “fallen”
through wrongdoings or crimes. Will Nike’s alignment of creating heros and then falling heros
cause Nike’s brand to fail?
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2.2 Diagnose the Problem
Nike has focused on sponsoring many sport superstars and was able to endorse a variety
of athletes in a wide range of sports. This closely held sponsorship led to the idea of “creating
heroes.” Many of the athletes that Nike sponsored were athletes that had defeated the odds of
failure- from defeating cancer to coming from a disadvantaged background. The problem with
this idea of “creating heroes” is that it is a slippery slope. What happens when you mythicize the
everyman? Everyone is human and flawed. When Nike’s heroes are unmasked as cheaters,
criminals, or frauds the company has to attempt to sidestep or anticipate the backlash and the
affect it could have on the brand. Nike has placed too many eggs in the hero’s basket which
could eventually reach the tipping point of being associated with too many fallen heroes.
2.3 Analysis
The fragile nature of hero creation appears to leave Nike in a vulnerable position moving
forward. Maintaining a core competency centered on the elevation of athletes to heroic stature,
leaves the company open to the possibility of a devastating fall from grace by these heroes in the
eyes of the public. With the likes of Tiger Woods, Oscar Pistorius, and Kobe Bryant, Nike was
able to sidestep the public relations storms that followed. The concern from a managerial
standpoint is that without innovative upgrades to the core competency of the firm, there exists a
chance that a scandal might occur that will be massive enough to tarnish Nike’s image right
along with the athlete in question.
With the diagnosis in place, the next step is to analyze the setting of Nike’s current core
competency and to propose a guiding policy to solve the problems the company faces. The
specific innovation management theories that will be employed to complete the analysis are the
AFI strategy framework, the VRIO framework, and Porter’s Five Forces. With an assessment
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through these lenses of where Nike excels, and where there is room for growth, a comprehensive
strategy for innovation can be formed.
To begin, we must examine the setting of the original core competency of Nike as well as
its most recent core competency and the role they have played in giving competitive advantage
to Nike over its rivals Adidas and Reebok. Early in Nike’s existence, Knight and Bowerman
were able to innovate the style and function of its shoes and apparel to set itself apart from rivals
(Rothaermel, 2015, p. 97). This component innovation led to competitive advantage as the
products Nike offered were not initially easy to replicate or imitate. Unfortunately for Nike, the
component innovation only led to temporary competitive advantage as Reebok and Adidas began
to seek ways to update their products style and functionality as well. Competitive parity was
created by this limit to component innovation. In an effort to combat this declining advantage,
Nike needed to alter its original core competency of designing innovative products.
The first of the innovation management tools to come into play can introduced here as
Knight and Bowerman sought ways to regain competitive advantage. The AFI framework
appears to be the perfect lens to apply to as its Analysis, Formulate, and Implement steps were
used to alter the core competency of Nike. Knight and Bowerman’s first step was to analyze the
current state of the market in which their company operated, and come up with possible future
scenarios. The two most clear among these scenarios were that Nike would continue to focus on
product enhancements and component innovation, and that it would focus on putting its apparel
and footwear into the public view by endorsing athletes who would wear the product. The
problem with these future scenarios as they stood, were that component innovation was
incremental, and as time went on, without radical innovation the advantage gained from shoe and
clothing upgrades would be temporary and limited. The issue with the second scenario is that is
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enforced the status quo in the industry. Endorsement contracts where pro athletes were
encouraged to wear products as they competed in their sports was common among all three
major companies. While it was important for Nike to maintain endorsements to keep up with
Reebok and Adidas, there was no measurable competitive advantage being gained.
The next step within AFI was to formulate a strategies to change the landscape of
competition within the market. Of the two scenarios being examined, the first of component
innovation could only be upgraded as quickly as technology for building components grew. The
second scenario of endorsements was where the real opportunity for innovation existed. This
took the form of using endorsements not only to give exposure to the products they were selling,
but to highlight the stars wearing the products themselves. The implementation portion of this
strategy was made manifest through the concept of hero creation, elevating athletes to higher
levels than that of merely stars on the field or court. The first major step in this strategy came
with the initial “hero creation” endorsement for Nike, the contract they signed with Michael
Jordan in 1984 (Rovell, 2013).
The emphasis that Nike placed on highlighting Michael Jordan’s early failures in high
school sports, his successful college career, and star power as he entered the NBA were far more
impactful than previous endorsements. The harrowing story of perseverance against the odds
Nike was able to tell pushed Jordan into not only the spotlight in the eyes of sports fans, but
helped to make him into a household name and cultural icon. While in retrospect a shift from one
type of endorsement deal to another might not seem groundbreaking, the actions taken by Nike
in the mid 1980’s were disruptive to the status quo of the industry. With the meteoric rise of
Michael Jordan, Nike was able to push its basketball shoes and apparel both onto the amateur
basketball player and the casual fan. Expanding its base in the Basketball sector was a huge first
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step, but following the success of the hero creation strategy, Nike began to look for opportunity
in other sports as well.
This was accomplished through contracts with Tiger Woods for golf products, Lance
Armstrong for cycling, Oscar Pistorius for track and field, and Kobe Bryant as a successor to
Jordan for basketball. Through this approach, brand equity became a driving force behind the
success of Nike within the market. With intangible resources like brand equity from the visibility
of its “heroes” Nike had built a powerhouse in its core competency that allowed it to outperform
its competitors on a yearly basis.
The success of this new paradigm can be properly examined through the second
innovation management lens, the VRIO framework (Rothaermel, 2015, p. 105). The tenants of
VRIO suggest that for the resources of a company to lend competitive advantage they must be
valuable, rare, costly to imitate, and that the firm must be organized to capture the value of the
resource. These hero creation stories were valuable in that they aided Nike in marketing its
products to the casual fan as well as the sports enthusiast. They were rare in that authentic stories
of “ascension to greatness against the odds” could not be easily replicated by other companies.
The idea that this sort of brand equity could be costly to imitate was also apparent, because the
brand equity Nike had created took decades, and several campaigns to gain the market share they
had. Finally within VRIO, Nike had preexisting coordination between its capabilities and
resources to take advantage of the competitive advantage that the hero creation strategy gave
them. The shift in marketing paradigm was able to effectively be capitalized on with the plants,
distribution, and capabilities already in place within the company.
The core competency it had formed was working famously, and only appeared threatened
when the image of its heroes became tarnished. The falls from grace referred to in the case came
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in the form of infidelity with Kobe Bryant (Johnston, 2004) and Tiger Woods (Zinser, 2013),
performance enhancing drug use with Lance Armstrong (Linden, 2013), and even more serious
accusations like murder in the case of Oscar Pistorius (Curnow and Pearson, 2013). The issue
created by the scandals is that when the intangible resource of brand equity was weakened by
bad publicity, the “Value” tenant of the VRIO framework lessens. Each time another scandal
arose related to one of the heroes it had created, brand equity for Nike suffered.
Considering this fatal flaw in the “hero creation” strategy, our team decided it would be
wise for Nike to again consider innovative actions related to its core competency. The third
innovation management concept, SWOT analysis, would be helpful for Nike in deciding how to
move forward (Rothaermel, 2015, p.117). The concept of SWOT seeks to outline the strengths,
weaknesses, opportunities, and threats a company faces both from within and without.
The strengths of its current model of hero creation are that by emphasizing not only its
products but the stars who wear them Nike is able to create value in its products independent of
the quality of the products themselves. The weakness inherent in this approach is that when
reliance is too heavy on the image of a sports star, any bad publicity can weaken the advantage
the endorsements provide. Additionally, the marketing driven approach that is currently being
used creates a lag in component innovation, allowing competitors to close the gap in that area of
advantage. Opportunities that exist outside of the current framework however that would allow
Nike to improve its current approach. To offset the damage causing potential of single star
endorsements, Nike has the opportunity to highlight teams as a whole, amateur sports athletes,
and focus on viral video advertising with virtually unknown athletes who show the sort of
potential Nike is focused on spotlighting. Threats to Nike appear to be the potential for a public
relations disaster that cannot be recovered from, and the lack of component innovation. The
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likelihood of impact of these threats can decreased if the strength of its marketing power are
leveraged are used to quickly shift away from the idolatry of stars to its new paradigm of
defining amateur athletes and whole teams as heroic.
If the SWOT analysis is employed by Nike management, and if our diagnosis is to be
believed, Nike should innovate its marketing approach by shifting the way it uses its
endorsement deals and elevation of individual stars, and it look into new and unique places for
its next “hero”. With concerted effort toward identifying heroic qualities in amateur athletes, and
using their accomplishments in concert with the successes of the endorsement giants they have
contracts with, Nike can bridge the gap between the everyman and the hero. This relatability can
also offer the potential to lessen the shock of any scandalous revelations that may come to light
about currently endorsed heroes that Nike has created. On the production innovation side we
believe that Nike needs to ensure that they continue to at least marginally innovate the apparel
and equipment they offer to increase the gap between Nike products and competitors such as
Reebok and Adidas. This can be accomplished by focusing on innovations both to the apparel
and shoes, as well as technological integration with accessories.
SWOT Analysis Helpful Harmful
Internal Strengths:-Established as number one footwear seller in the world.-High brand equity based on current competency.-Major foothold in basketball and football with licensing contracts
Weaknesses:-Contracts terminated with Pistorius and Armstrong.-Lack of drastic component innovation.
External Opportunities:-Viral Marketing-Amateur Sports-Team endorsement
Threats:-Reebok and Adidas catching up in component innovation.-Potential future scandals involving endorsed athletes.
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3.0 Case Questions
3.1 Question #1: The case indicates that Nike’s core competencies is to create heroes. What does this mean? How does Nike build its core competency? Does it obey the VRIO attributes?
Nike has based its core competencies in creating heroes out of some of the popular
athletes of our time. This strategy calls for the identification of an athlete relatable to the general
public who is then, through careful advertising campaigns, portrayed as an almost godlike figure.
Individuals have been carefully selected from various sports with the sole intention of turning
them into an Icon (Peter, 2015). Since the early days of Nike, some of these ad campaigns
highlight the hardships and roadblocks that athletes have overcome in order to solidify their
status as something greater than the average man.
In the case of Nike and its heroes all of the VRIO attributes seem to be followed. Each
Hero is handpicked from a pool of coveted athletes. This allows Nike to exploit a resource that is
not available to its competitors thus rendering them less of a threat. The rarity of the hero is high
as no other company or firm has access to them in the way that Nike does. Each Hero’s contract
makes them an exclusive resource for Nike. The idea of procuring a highly skilled and well
known athlete to represent the company or product is in essence imitable. Yet, in this instance
the imitations may or may not match the skill level being exploited by Nike. Nike is well
organized to support and exploit its valuable resources allowing them to sustain competitive
advantage and dominate the market share. It is important to note that even with the VRIO
framework attributes being met, Nike should still consider their advantage to be a fleeting one.
Shifts in the perception of their Heroes can cause irreparable damage to the overall value of the
resource rendering their sustained competitive advantage obsolete.
3.2 Question #2: What would it take for Nike’s approach to turn from a strength into a weakness? Did this tipping point already occur? Why or why not?
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In order to make someone a legend large financial investments are made in order to shape
public view and acceptance. When these individuals are found to act in ways contrary to what
they have been portrayed as, the public reacts negatively. The tipping point has occurred in the
past for this company but Nike is successful at navigating what is and what is not acceptable to
the public regarding its Faux Heroes. While the company continues to remain financially
successful, Nike will not be able to sustain its competitive advantage based on the sole usage of
its Heroes to sell their products. Each scandal linked to the company systematically decreases the
public perception of the implicated Hero and in turn damages the reputation of the company as
whole. Some of the more notorious cases that have contributed to Nike’s tipping point include,
Tiger Woods, Michael Vick, Kobe Bryant, Lance Armstrong, Manny Pacquiao and Oscar
Pistorius. While Woods, Vick, and Bryant had relatively mild scandals involving cheating and
other actions devoid of moral reasoning, Armstrong, Pacquiao, and Pistorius found themselves in
such legal dilemmas that the company could no longer continue with their contracts in good
faith. Tiger Woods found his contract decreased as a consequence of his infidelities (Roberts &
Snyder, 2014). Manny Pacquiao found his contract terminated after making vulgar comments
referring to homosexuals and animals (Rovell, 2016) and Oscar Pistorius lost his endorsements
when he was indicted for and subsequently convicted of the murder of his girlfriend (Onishi,
2015).
3.3 Question #3: What recommendations would you have for Phil Knight and Nike? Can you identify a way to “reframe” the competency of creating heroes? Or a new way to think of heroes that would continue to build the brand?
Phil Knight and Nike must reframe the legendary hero that they currently base their
campaigns on by focusing on the everyday hero (i.e. students in middle and high school, and
college/universities). A highly specific focus on athletic contributions and various physical feats
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would prove to be beneficial in allowing the company to spread its financial investments among
a broader pool of people who the general public will, no doubt, find more relatable.
3.4 Question #4: If you are a competitor of Nike would could you exploit apparent vulnerability? Provide a set of concrete recommendations.
● Begin creating heroes at a younger age by using technological advances to identify up
and coming athletes and savants
● Begin Ad campaigns focused on the quality of their product as compared to a Nike
product
● Exploit the past failures of Nike endorsed athletes and Nike’s continued support for
individuals who time and again fall short of the company’s own created mythology.
4.0 Recommendations
Companies are wise to create two guiding policies, generating multiple ways ahead, and
through a painstaking process come to agreement on one way forward. Doing so allows for the
generation of ideas, ensuring all concerns and insights are visited; developing a better path
towards sustainable change. Nike would be wise to develop the following guiding policies, 1)
Re-positioning the brand towards product innovation; and 2) Re-define what it means to be a
hero. The best choice to ensure continued success is guiding policy number 2. For transparency
both guiding policies will be discussed; policy number two in greater detail.
4.1 Guiding Policy #1
The first guiding policy is a complete repositioning from “creating heroes” to “product
innovation”. Nike could implement four coherent actions pertaining to this policy. First,
increasing research and development by 1 - 2 % of net revenues each year; roughly $32.73 -
$65.46 million based on the 2015 net income of $3.273 billion (Yahoo Finance). The aim is to
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gives Nike a great opportunity to develop the “next big thing”. The capital is available to
implement this action without affecting the bottom line. Second, Nike can identify small,
emerging companies to acquire. Doing so enables Nike to theoretically speed up the process of
developing a superior running sole, better moisture wicking shirt/short combo, or a lighter golf
club. Third, Nike would be wise to focus on strategic partnerships that provide value to both
parties, and have a clear defined way ahead. Nike already partners with the National Football
League (NFL), furthering that partnership to help develop the most protective helmet can help
shape a positive image, as one example. Finally, creating a new marketing campaign for this
policy is not to be forgotten. Creative, coherent, yet still ethically based marketing ensures the
message is packaged, sent, received, and opened in a manner that maintains the brand identity,
brand image connection.
Guiding Policy #2
The best guiding policy is to continue to utilize the creation of heroes, but re-defining
what that means; ensuring continued success. There are four basic, yet effective steps in support
of this policy. The first action is to create a section within the company operations department
title “social media research cell”. This cell is comprised of technologically savvy individuals
(possibly millennials) whose chief duty is to find and highlight schools, and every day adults to
bring into the family. Finding schools who are raising the bar in excellence - both academically
and athletically. Schools with rich traditions, in small areas, with very little exposure. This
allows for entire schools, and districts to gain recognition. Devoting 0.05% ($16.365M) of
yearly of net revenue would be sufficient in building this cell. The Social Media Research cell
will aid in many distinct arenas, college recruiting; school and district awareness; higher sport
participation; among others. This cell will not just focus on the athlete. It is apparent that in
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today’s society making a concerted effort to bring the mom and dad who push the stroller on a
Saturday morning will bring more positive attention to this guiding policy.
Action number two builds off the efforts of action number one. Creating partnerships
with schools, city park and recreation departments, and smaller universities throughout the
country accomplishes this. It would allow for all of the benefits of action number one, and ten
take it to the next level. Nike could - in partnership with above mentioned entities hold camps
for younger kids, and seminars for working adults and the like that are looking to develop
themselves further. They can then run skill drills in many sports highlighting very gifted athletic
individuals, and informational seminars to help those moms and dads better themselves. Using
sponsored athletes, and trainers to run said seminars and camps would create a connection to the
Nike brand and would only take roughly 2%, or $63.46M of net yearly revenue. This also allows
Nike to give back to the community.
Nike can give back to communities throughout the United States and the world by taking
action number two and in conjunction with high school camps and seminars by instilling
outreach programs at all levels. The primary focus of this is at the junior high and below level in
schooling, and the mom and dad at the adult level. Giving back to the community further and
helping all to participate - no matter the income level - is one that will provide benefits for years
to come. Contributing 0.5% ($16.365M) to this initiative would be enough to make this a
success.
Nike should distribute test gear - action number 4 - to local school districts, and through
local camps and seminars. Many school districts do not have the revenue, and/or sponsors to buy
needed equipment for students. Working moms and dads could use test gear to help Nike
develop their product further. Nike would provide that avenue to more districts than they already
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do now. When Nike expands any program they already have in place that has this aim, it will
better link the brand identity, and brand image.
The final action is one that will show the effects of their efforts in actions one through
four above. Nike should feature both schools, and local citizens in many ads that run locally.
The world has seen a significant rise in social media usage and awareness in recent years,
however, there are still areas throughout the United States and the world who are unknown.
Cities that are some of the farthest north in the country are far and away out of the realm of
thinking for companies who operate in New York, or Los Angeles. Nike can also expand its
brand through these ads. The ads can run in normal commercial spots, and a dedicated YouTube
channel(s). In the not too distant future, Nike can create a yearly award for excellence called the
“Everyman Award for Excellence”. Devoting approximately 2% or $65.46M in implementing
this initiative.
While guiding policy one may seem as the more logical choice moving forward, Nike
would be wise to stick with the path that brought it to the top; the “creation of heroes”. Proper
positioning is arguably one of the best competitive advantages a company can have. Nike has
positioned itself in a way no other company has; leveraging that to almost twice the revenue as
the nearest competitor, Adidas ($25B - $15B) (Rothaermel, 2015). The slight alteration will help
the company in giving back more and re-defining what it is to be a hero.
5.0 Managerial Implications
Every strategic adjustment provides new lessons learned to be able to shape effective
managerial decision-making. Nike was able to succeed through finding the “sweet spot” in the
market. The sweet spot consists of competitor’s offerings, customer’s needs, and company's
capabilities; where a company can meet the customer's needs in a way that rivals cannot (Collins
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and Rukstad, 2008). For future managerial decision-making it is important that managers look to
see if what they are pursuing has any tipping points, if there is another potential avenue worth
going down, or if they missing a potential market. It is also important to look to see what the
competition isn’t doing. In this case, Nike was able to find a unique position in the market based
off of what competition was not doing.
6.0 Case Update
Since late 2014 Nike has made some major changes to its approach with regard to
endorsements and marketing, as well as experiencing additional scandals with endorsed stars.
Two major scandals resulted in the termination of contracts for Baltimore Ravens running back
Ray Rice, and professional boxer Manny Pacquiao. Rice was dropped by Nike in September of
2014 after news of a domestic violence scandal led to Rice’s suspension from the NFL. Manny
Pacquiao is the most recent on the contract terminations, having his contract terminated on
February 17th, 2016 after the boxer became embroiled in a scandal regarding derogatory remarks
made by Pacquiao (Rovell, 2016). A major change from scandals of the past, in both of these
instances Nike strayed away from trying to manage the public relations storms that followed
these incidents, and instead came out quickly to terminate the contracts of the two stars in an
effort to distance themselves from the incidents.
Aside from a change in how they deal with scandals among existing endorsements, Nike
has also made an effort to showcase amateur and college athletes with its commercial campaigns.
The commercial campaign for Nike’ Air Zoom Structure 18 shoes of late 2014 highlights not
only the component innovation rolling out with the shoe, but also featured amateur track and
field stars Mary Cain and Galen Rupp. A second example of this new approach can be found in
the “American Woman” advertisement released by Nike in June of 2015. The American Woman
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ad juxtaposes the United States Women’s National Soccer Team with middle school, high
school, and college female soccer teams to blur the lines of greatness drawn between amateur
sports and professional sports. A final example of this shift in paradigm is present with the Nike
commercial “Last” from October of 2015. Showcasing a large field running a marathon, the
advertisement is focused the runner who appears to be in last place. This final commercial
example shows Nike’s commitment to redefining what it means to be a hero, abandoning the
accolades that come from professional sports, and dialing in on the personal achievements of the
everyman.
Given these examples, Nike appears to making headway with respect to strengthening its
core competency. When coupled with the continued financial strength of the company, five
percent revenue growth in Q1 of 2016 (Nike, 2016), the newly redefined “hero creation” model
Nike is emphasizing should continue to help them maintain the competitive advantage in their
industry. As long as the pitfalls addressed in this case study are avoided, Nike will likely remain
the leading provider of athletic apparel and footwear.
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Nike’s Core Competency
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