15.result based management

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    Speaker : Dr. Nay Zin Latt

    Chairman Business Group Business Group

    Hotel Group. Hotel Group.

    Venue : India

    Date : 10.10.10

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    RESULTS-BASED MANAGEMENT

    (RBM)

    Although keep walking, if no distance no result.

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    If you do not know where you are

    going,

    You will end up in a wrong place,

    And not even know it!

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    Success of a Project

    PROPER

    PLANNING

    ADDRESSING

    REALPROBLEMS

    COMPETENT

    & MOTIVATEDTEAM

    ORGANIZATIONAL

    CAPACITY

    STICKING TO

    COMMITMENTS

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    The Hard Part of Management

    Dont be afraid to be the bad guy

    Give direct, performance-oriented feedback

    Provide clear consequences and timeframes Get rid of saboteurs and non-performers

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    The Hardest Part of Management

    Manage yourself

    Reserve your most productive hours foruninterrupted work

    Schedule blocks of time for your work

    Screen your calls

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    The Hardest Part of Management

    Set aside time to read, research and think

    Set long and short term goals, and monitorthem regularly

    Youll never get it all done prioritize anddelegate

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    Operational Definitions

    A management tool

    A participatory and team-based approach focuses

    on achieving defined results. A broad management strategy improving

    performance (achieving better results) as the central

    orientation

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    What Is RBM?

    Labels may differ, but the idea is the same

    The focus is on results, not only on the inputsor processes

    Performance assessment

    Results-based budgetingResults-based accountability

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    A simplified RBM Model

    Planned Actual

    Planning Implementation

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    Results-Chain

    OUTPUTSACTIVITIESINPUTS

    AREA OF CONTROL

    Internal to the organization

    AREA OF

    INFLUENCE

    Internal tothe organization

    OUTCOME IMPACT

    External Factors

    efficiency

    effectiveness

    time

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    Change in the

    Mind-Set

    From Process to Results

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    E

    ight Steps To Successful Change

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    1 Establishing a Sense of UrgencyEstablishing a Sense of Urgency Examining realitiesExamining realities

    Identifying and discussing crises, potentialIdentifying and discussing crises, potential

    crises, or major opportunitiescrises, or major opportunities

    2 Forming a Powerful Guiding CoalitionForming a Powerful Guiding Coalition

    Assembling a group with enough power to leadAssembling a group with enough power to lead

    the change effortthe change effort

    Encouraging the group to work together as aEncouraging the group to work together as a

    teamteam

    3 Creating a VisionCreating a Vision

    Creating a vision to help direct the change effortCreating a vision to help direct the change effort

    Developing strategies for achieving the visionDeveloping strategies for achieving the vision

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    4 Communicating the VisionCommunicating the Vision

    Using every vehicle possible to communicate theUsing every vehicle possible to communicate the

    new vision and strategiesnew vision and strategies

    Teaching newTeaching new behavioursbehaviours by the example of theby the example of the

    guiding coalitionguiding coalition

    5 Empowering Others to Act on theEmpowering Others to Act on the

    VisionVision

    Getting rid of obstacles to changeGetting rid of obstacles to change

    Changing systems or structures thatChanging systems or structures that

    seriously undermine the visionseriously undermine the vision

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    6 Planning for Creating ShortPlanning for Creating Short--TermTerm

    WinsWins

    Planning for visible performancePlanning for visible performance

    improvementsimprovements

    Creating those improvementsCreating those improvements

    Recognizing and rewarding staff involved inRecognizing and rewarding staff involved in

    the improvementsthe improvements

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    7 Consolidating Improvements andConsolidating Improvements and

    Producing Still More ChangeProducing Still More Change

    Using increased credibility to change systems,Using increased credibility to change systems,structures, and policies that dont fit the visionstructures, and policies that dont fit the vision

    Hiring, promoting and developing staff who canHiring, promoting and developing staff who can

    implement the visionimplement the vision

    Reinvigorating the new process with newReinvigorating the new process with newprojects, themes and change agentsprojects, themes and change agents

    8 Institutionalizing New ApproachesInstitutionalizing New Approaches

    Articulating the connections between the newArticulating the connections between the newbehavioursbehaviours and organizational successand organizational success

    Developing the means to ensure leadershipDeveloping the means to ensure leadership

    development and succession.development and succession.

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    The Five Minds

    The Disciplined

    Mind

    The Synthesizing

    Mind

    The Creating

    Mind

    The Respectful

    Mind

    The Ethical

    Mind

    Need to be cultivated if we are to thrive as individuals,

    members of the community and as human beings.

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    The Disciplined Mind

    Gain through applying ourselves in a

    disciplined way in school

    Over time and with sufficient training we gain

    expertise in one or more fields

    We become experts in management,

    accounting, medicine, music, dentistry, etc.

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    The Synthesizing Mind

    Can survey a wide range of sources,

    Decide what is important and worth paying

    attention to And, weave this information together in a

    coherent fashion

    For oneself and others

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    The Creating Mind

    Casts about for new ideas and practices

    Innovates

    Take chances Discovers

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    The Respectful Mind

    Less purely cognitive in flavour than the firstthree

    The kind of open mind that tries to

    understand and form relationships with otherhuman beings

    Enjoys being exposed to different types of

    people While not forgiving of all, give others the

    benefit of the doubt

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    The Ethical Mind

    Broadens respect for others into something

    more abstract

    Asks:

    What kind of a person, worker, citizen do I

    want to be?

    If all workers in my profession adopted themind-set I have, or of everyone did what I do,

    what would the world be like?

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    Leaders

    Best way to retain moral compass is tobelieve doing so is essential for the good ofyour organization

    What are you trying to achieve?

    What are your goals of doing good in theworld?

    State beliefs unwaveringly from the first andtie rewards and sanctions to their realization

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    Questions

    In the context of real change, what

    responsibilities do leaders have to their

    followers?

    How can they generate energy and encourage

    superior performance?

    How can they develop effective relationships?

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    Answer

    They can do it only through self-leadership

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    All change is self-change

    People cannot be reengineered

    Individuals cannot be empowered by

    organizations Leaders cannot empower people to be

    innovative or courageous

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    Remember

    Change requires self-leadership

    Leaders must look within themselves todecide what they want, what they value, and

    where they stand

    Individual choice remains the key to creatinghigh-performance teams a great team

    cannot be build with a collection of passivemembers

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    Self-Leadership

    The essence of leadership

    The core around which the new career

    covenant is built Consists of personal purpose, values, vision,

    and courage

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    Heart = hear and art

    the core of leadership art

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    We just talk about Positive Result, not Negative oneWe just talk about Positive Result, not Negative one

    Remember ..Remember ..

    ( 5) + (( 5) + ( --5 )5 ) = ( 0 )= ( 0 )

    (1)(1) + (1 ) = ( 2 )+ (1 ) = ( 2 )

    Not only for you and your generation,Not only for you and your generation,

    effective leaders looking for futureeffective leaders looking for future

    generations.generations.

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    Dr. NayDr. Nay ZinZin LattLatt