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How Schlumberger QHSE MS System Applies to South China Sea

Jining Cui

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Schlumberger QHSE Management System

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SLB Management System – Sub Elements

Commitment, Leadership and AccountabilityCommitment and LeadershipAccountability

Policies and ObjectivesPoliciesObjectives

Organization and ResourcesOrganizational ResponsibilitiesOrganizational StructureTraining and CompetenceInformation ManagementStandards and Guidelines

Contractor and Supplier ManagementC&S Evaluation, Qualification and SelectionC&S ManagementC&S Performance

Risk ManagementRisk Management ProcessRisk ControlManagement of Change

Business ProcessesAssets, Products and Systems IntegrityProcessesBusiness Continuity

Performance Monitoring and ImprovementPerformance ReviewEvent Reporting and ManagementCompliance MonitoringCorrective Actions and Continuous ImprovementRecognition ProgramsRecords

Audits and ReviewsMS AuditsMS Reviews

8 Common Elements26 Sub Elements

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Schlumberger QHSE Management System

Based on OGP model

ACT

PLAN

DO

CHECK

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Organizational Convictions and Actions

• All loss can be prevented

• Line management is responsible

• QHSE has equal priority

• All operating exposures can be safeguarded

• Proper Selection, Training & Auditing are essential

• Prevention of loss is good business

Commitment and Leadership

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Accountability

• Schlumberger is committed to:– Putting in place and constantly enhancing clear systems,

standards, and processes to support Quality and HSE across the business

– Providing the training and coaching people need to meet those standards and follow those processes

– Giving all our people absolute authority and obligation to stop any activity that may possibly threaten service or product quality, health, safety or the environment

– Giving managers the resources they need to support their teams in complying with Quality and HSE standards

– Dealing with any Quality and HSE issues completely fairly and transparently: rewarding positive behavior and tackling problematic behavior in an appropriate way

– Encouraging a culture of openness and continuous improvement.

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Accountability

• You, as an employee, are committed to:– Complying with the Schlumberger policies, standards, and

procedures and taking full responsibility for your decisions and actions

– Being proactive: making it your business to find out about – and properly understand- all Quality and HSE standards, processes, and systems that touch your working life

– Asking for help, clarification, or training if you do not know what is expected

– Never knowingly doing or saying anything that might threaten the well-being of yourself, your colleagues, or anyone else; compromise the quality of our products or services; or damage the environment

– Acting quickly and decisively to stop or prevent any possible Quality and HSE events

– Being open and honest at all times and reporting anything you see or find – no matter how small or who is involved – that could threaten our Quality and HSE principles.

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The long-term business success of Schlumberger depends on

our ability to continually improve the quality of our services and

products while protecting people and the environment. Emphasis

must be placed on ensuring human health, operational safety,

environmental protection, quality enhancement and community

goodwill. This commitment is in the best interests of our

customers, our employees and contractors, our stockholders and

the communities in which we live and work.

Other QHSE policies: Driving Personal Security Substance Abuse Employee Security

Policies

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Objectives

“ Objectives shall be issued at the highest level of the organization, deployed and adhered to at all organizational levels.”

“Managers shall identify QHSE objectives and set performance expectations taking into account input and feedback from their whole teams. These expectations shall be communicated to all those concerned; including, where appropriate, employees, customers, and contractors.”

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Organization and Resources

• Organizational Responsibilities

• Organizational Structure

• Training and Competence

• Information Management

• Standards and Guidelines

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Evaluation, Qualification and selection

Management

Contractor Performance

Planning

Pre-qualification

Selection

Pre-Mob

Mob

Execution

Execution

De-Mob

Close Out

Contractor and Supplier Management

•Significant Exposure

•Extra Element from original E&P forum model

•QHSE Standard 12

•Wide and varied range of services

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Risk Management – HARC Process

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Business Processes

• Assets, products and systems integrity

• Processes

• Business continuity

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Performance Monitoring and Improvement

Risk Identification Report Report Num ber:fo r Acc iden ts, N ear Acc id en ts an d H az ard o u s S itua tio ns (P age 1)

Day /Month/Y ear P lace of occurence P roduct Line Loca tion Type Ca te gory Ex posure P ote ntia l

Date of event Land Field S ite A ccident P ersonnel A V ery Low 1 Light

M arine Office/Lab Light A utom otive B Low 2 S erious

Time of event Client Name: TZ W orkshop/Fac tory S erious E quipm ent C M edium 3 M ajor

DP Travelling M ajor E nvironm ent D High 4 Catas trophicLocation code HQ Other Catas trophic E V ery High 5 M ultiple Cat.

Not W ork Rel. Near A cc identHazardous S ituation

S hort description : Ha za rd Registe rFull desc ription :

Gravity & Movem entTools , E quipm ent,M achineryLand TransportA ir TransportW aterE lectric ityP ressureTemperatureV ibration/NoiseRadiationFireHazardous S ubs tancesB iological HazardsNatural P henom ena

Other

In case of acc ident, complete page 1A for supplem entary inform ation: Tick here if 1A subm itted

G e co-P rakla Employe e s Inv o lv e d (e v e n if no t in ju re d ) C on d ition sFamily Name and Init ials Job Title S eniority M onths on Injured S afety W orking/Driving W e a ther Topogra phy Lighting

Date S ite Y es No Device usedDry S nowing Deep S ea GoodW et Raining S hallow W ater P oor/DimRough/P otholed Fine S wam p DarkS lippery S ands torm A rctic

C lie n t and /or T h ird Party inv o lv e d (e v e n if no t inju re d Hard Top Fog/Haze/M is t DesertFamily Name and Init ials Company Company Pos ition Injured S afety Dirt Cloudy Jungle

Y es No Device used S and E xcess ive Heat Countrys ideS now/Ice E xcess ive Cold Other

A : ClothingB: Eye ProtectionC: Fac e Protec tionD: Ear ProtectionE: Hand Protec tionF: Foot Protec tionG: Head Protec tionH: Flotation Dev ic e I: Surv iv al SuitJ: Seat BeltK: Other

Sch lu m b e r ge r

Ge co-Pr ak la

RIR’s

1.1 Audit Summary

Location: Country:

Date of Audit: Auditors Name/Position:

General Comments

Summary of Audit Ratings

— — — +1. Leadership and Commitment2. Policies and Objectives3. Organisation, Responsibilities & Resources4. Risk Management5. Planning and Procedures6. Implementation and Monitoring7. Audit and Review

(+ +) : very good, needs littleimprovement

( +) : good, can however bemade more effective

( - ) : needs improvement

(- - ) : needs significantimprovement

Leadership and Commitment ( --/-/+/++)Management commitment

Recommendations

Policies and Objectives (- -/-/+/++)Policies

Recommendations

AUDITS

G E N E R A L H S E M E E T I N G S c h l u m b e r g e r

G e c o - P r a k l a

D a t e : . . . . . . . . D e p a r t m e n t / C r e w : . . . . . . . . . . . . . . . L o c a t i o n : . . . . . .. . . . . . .

N a m e S i g n a t u r e N a m e S i g n a t u r e

1 2 1

2 2 2

3 2 3

4 2 4

5 2 5

6 2 6

7 2 7

8 2 8

9 2 9

1 0 3 0

1 1 3 1

1 2 3 2

1 3 3 3

1 4 3 4

1 5 3 5

1 6 3 6

1 7 3 7

1 8 3 8

1 9 3 9

2 0 4 0

MEETINGS

Schlumberger

Geco-Prakla

OBSERVATION REPORTSTOP… for Safety

Observer’s S

ignatureD

ate

Unsafe A

cts Observed

1.Imm

ediate Corrective A

ction2.A

ction to Prevent R

ecurrence

1986 Du Pont CompanyC

STOP… for Safety

DECIDE

STOP

OBSERVE

REPORT

ACT

OBSERVATION CHECKLIST

_ REACTIONS OF PEOPLEAdjusting Personal Protective EquipmentChanging positionRearranging Job

Attaching Grounds Lockouts

_PERSONAL PROTECTIVE EQUIPMENTHeadEyes and FaceEarsRespiratory SystemHands and ArmsTrunkFeet and Legs

_POSITIONS OF PEOPLE(Injury Causes)Striking Against Struck By CaughtIn, on or Between ObjectsFallingContacting Temperature ExtremesContacting Electric CurrentInhaling Absorbing SwallowingA Hazardous substanceOverexertion

Stopping Job

_TOOLS AND EQUIPMENTWrong for the JobUsed IncorrectlyIn Unsafe Condition

_PROCEDURES AND ORDERLINESSInadequateNot Known/UnderstoodNot followed

STOP & GO CARDS

C o n t r a c t P l a n P a r t y … … . .S e c t i o n 6 R e m e d i a l W o r k P l a n

E f f e c t i v e D a t e : 0 1 J u l y 1 9 9 6

C u s t o d i a n : o f 1 R e m e d i a l W o r k P l a n

S c h l u m b e r g e r

G e c o - P r a k l a

1

R e m e d i a l W o r k P l a n

I T E M R E C O M M E N D A T I O N S P T Y A C T I O NB Y

T a r g e tD a t e

C o m p l .D a t e

P r i o r i t y ( P T Y ) : 1 = h i g h , 2 = m e d i u m , 3 = l o w

REMEDIALWORKPLAN

REMEDIALWORKPLAN

OBJECTIVE : to reduce LTI rate and severity by 30 %

• BEHAVIOR Management participation HSE training Contract Plan Employee participation Communications

• PROCESS RIR database Waste management

• TECHNIQUE Vehicle monitors

QHSE 3yr Plan

PLANS

MS REVIEWS

Select five vehicles at random and complete thefollowing check list.

Reg No: Reg No:

Type: Type:

V Comments V Comments1. Documentation101. Are registration papers up-to-date ?102. Are insurance papers up-to-date ?103. Is driver's licence valid ?104. Has driver been tested by Geco-Prakla and issued a

driving certificate ?105. Is log book available and up to date ?2.Safety Equipment201. Is vehicle equipped with:

- fire extinguisher- First Aid kit- Emergency reflectors- Survival kit (if applicable)- Tow rope (field vehicle)- Radio (field vehicle)

202. Are all above complete and serviced ?203. Are seat belts in place for driver and passengers,

operational ?204. Are roll-over bars installed on personnel carriers ?205. Is tachograph or other vehicle monitor installed and

operating ?3. Signs301. Are "SEAT BELT" signs displayed ?302. Is "MAXIMUM PERMITTED SPEED" sign

displayed ?303. Is tyre pressure sign displayed ?4. Mirror/Windshield401. Is windshield visibility good ?402. Is windshield cracked and/or chipped ?403. Are wiper blades in good condition?404. Is washer fluid topped up?405. Are rear-view mirrors available, without cracks?5. Lights501. Are the following lights operating

- headlights- brake lights- indicator lights- warning lights- fog lights- reversing lights

6. Warning Devices601. Is horn operating correctly ?602. Is reversing alarm operating correctly ?7. General Mechanical Condition701. Check the following for good operation :

- foot brake- hand brake- steering- clutch- heater/defroster

702. Is the exhaust system in good condition, without

INSPECTIO

NS

1.1 Audit Summary

Location: Country:

Date of Audit: Auditors Name/Position:

General Comments

Summary of Audit Ratings

— — — +1. Leadership and Commitment2. Policies and Objectives3. Organisation, Responsibilities & Resources4. Risk Management5. Planning and Procedures6. Implementation and Monitoring7. Audit and Review

(+ +) : very good, needs littleimprovement

( +) : good, can however bemade more effective

( - ) : needs improvement

(- - ) : needs significantimprovement

Leadership and Commitment ( --/-/+/++) Management commitment

Recommendations

Policies and Objectives (- -/-/+/++) Policies

Recommendations

BRAINSTORMING

QIP’s

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Lack o

f C

on

trol

Basic

/Root

Cau

ses

Imm

ed

iate

Cau

ses

Incid

en

t/C

on

tact

Loss

Source: International Loss Control Institute

All Investigations can be successfully done with thisDomino Cause Effect System

Incident Investigation - Loss Causation Model

Performance Monitoring and Improvement

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Audits and Reviews

• Each relevant organization will perform an annual First-Party Compliance Audit;

• All Standards will be assessed annually in each location;

• Second-Party Compliance Audits performed every 5 years, or Risk Based;

• Compliance Audits will be consolidated annually to derive overall compliance level for organization (Country, GeoMarket, Area, Segment, EMS Centers);

• Derived Management System Audits will be computed at the Segment and Country level using input from the consolidation of Schlumberger Controlled Sites Compliance Audits;

• Management System

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Current focus in Schlumberger South China Sea

People is the key, and has to be better managed