COURSE OUTLINE FALL SEMESTER 2011

ORGANIZATIONAL COMMUNICATIONS

MBA PROGRAM

UNIVERSI Y.

Sr. Chapter Final Exam Chapter Headinq No. No. Q. No.

1

1. 1 1 Introduction to Communication 2. 2 2 The Environment: Business Organizations and

Channels 3. 3 3 The Communicator: Objectives and Credibility 4. 4 4 The Audience: Motivation 5. 5 5 The Message: Structure 6. 6 6 The Response: Feedback 7. 7 7 Introduction to Business Writing 8. 11 8 Nonverbal Communication 9. 12 9 Structuring a Presentation 10. 13 10 Visual Aids 11. 14 11 Holding Meetings and Answering Questions 12. 15 12 Job-Search Corhmunication

Recommended Text Book:

Business Communications: Strategy and Skill, 7 t h Edition by Mary Munter: Prentice-Hall International

DISTRIBUTION OF MARKS

Internal Sessional Evaluation External Eual

Assignments/ Qui2zes Class Parti. Mid-Tarm Total Terminal Final Project Attendance Test Sessional Exam Evaluation

I 1 0 10 5 25 50 50 100

Final Examination Question Paper Required; 7 Review Questions outol t2

PRESTON T E R M I N A L EXAMINATION UNIVERSITY

Student Name: blamabad - Kohal - Peshawar - Lahore

Reg. No:

Course Code: MG 4339 Course Title: Organizational Communications

This is it three-hour examination and consists of review questions only. You may attempt not more than seven review questions,

Q.l Define Communication. Why communication is important? Explain.

*\2 Discuss the Channels of Communication in detail.

Q.4 Explain die four C's Model with the help of a diagram.

Q.5 Bxplatn Thinking vs Structuring in detail.

Q.6 Bxplain Reading Skills in detail.

Q,7 Rxplain the Prewriting Stages in detail.

Q.8 Mow one can improve his Nonverbal Skills? Narrate.

Q.9 Explain the three steps of Presentation Structure.

Q.10 Discuss the importance of Visual Aids in any presentation. j Q.l I Explain how to chair a meeting. Explain the task functions.

Q.12 Explain the steps of writing your Resume in detail.

Program: Semester:

MBA Spring 2011

Q.3 Explain the styles of leadership in detail.

PRESTON TERMINAL EXAMINATION

Islamabad - Kobat - Peshawar - Lahore _ _ R e g . N o :

Course Code: Course Title: Program: Semester:

MG 4339 Organizational Communications MBA Fall 2010

This is a three-hour examination and consists of review questions only. You may attempt not more than seven review questions.

Q.l Define communication. Explain (heories of communication in detail.

Q.2 Explain in detail the Channels of Communication.

3 Define Credibility. Explain how can you build and enhance credibility.

Q.4 .. Define Motivation. How can you analyze your audience?

Q.5 Explain Thinking with all its components in detail.

Q.6 Define Feedback. Explain Listening skills in detail.

Q.7 Explain the Prewriting Stage in detail.

Q.S Define Non verbal Communication. Explain how one can improve his communication skills.

Q.9 Explain in detail the Presentation Slructure with its three main points.

Q.10 Explain Visual Aids with reference to Forma!, Semi-Formal and Informal Presentation.

Q. 11 Discuss the importance of Meetings in any Business organization.

12 How can one plan his career? Discuss.

Course Code: MG 4339 Course Title: Organizational Communications Program: MBA Semester: Spring 2010

This is a three-hour examination and consists of review questions only. You may attempt not more than seven review questions.

Q.l List barriers to communication and explain any two of them.

Q.2 How can you analyze 'how people work together'?

Q.3 Write a short note on credibility, highlighting its various types.

Q.4 What methods / techniques can a communicator use to motivate his / her audience?

Q.5 How can you put your' explanatory' and action ideas in order for message effectiveness?

Q.6 How does the format of a memorandum differ from that of a business letter?

Q.7 Write a comprehensive note on 'listening skills'.

Q.8 Analyze the 'body' as an element of non-verbal communication.

Q.9 List and explain three reasons why you should consider using visual aids.

Q. 10 How can you make your oral presentation effective?

Q. 11 Briefly describe the handling of questions during an oral presentation.

Q. 12 What are the similarities between selling a product and finding a job?

PRESTON UNIVERSITY

TERMINAL EXAMINATION

Q.l

Q.2

Q.3

Q.4

Q.5

Q.6

Q.7

Q.8

Q.9

Q.10

Q. l l

Q.12

Koh;it - I s l a m a b a d - L a h o r e - Peishawar - Faisa labad

a three-hour examination and consists of review questions only, ay attempt not more than seven review questions.

Define communication and describe the three types of psychological barriers to communication.

Write notes on any THREE of the following: i. Informal Organization Structure ii. Downward Communication iii. Nondiscriminatory Communication iv. Lateral Communication

v. Channels of Communication

What is the difference between initial and acquired credibility.

Draw and explain four character trait of model.

Explain the difference between thinking and structuring.

What are main steps in the SARAS methods? Explain briefly.

Explain the three stages of the Composing Process.

Analyze the elements of Non-verbal communication.

Describe the three main types of group speaking situations. Write a note on three main types of audio visual equipments.

What are the task and process functions performed by the chair of a meeting? Explain.

Write a one-page Resume of your own in light of the guidelines for developing a good resume.

Course Code: Course Title: Program: Semester:

MG 4339 Organizational Communications MBA Spring 2009

b

UNIVERSITY PRESTON Kotaat Kohat - Islamabad Lahore Peshawar - Faisalabad

TERMINAL EXAMINATION

Course Code: Course Title: Program: Semester:

MG 4339 Organizational Communications MBA Fall 2008

This is a three-hour examination and consists of review questions only. You may attempt not more than seven review questions.

Q. 1 a) Define communication and explain its main points, b) Write a note on the Theories of Communication.

Q.2 Write notes on any THREE of the following: i. Informal Organization Structure ii. International Communication , ; iii. Electronic Communication iv. Directional Flow v. Channels of Communication

Q.3 a) Write a note on the four Styles of Communication, . b) What is tone? What is its importance m communication?

i Q.4 Explain how you might motivate your audience by making fin appeal to their growth need1:

(Maslow's and Herzberg's theories).

Q.5 What are the guidelines for effective thinking? Explain.

Q.6 Write a note on the SARAS Method of speed reading.

Q.7 Explain the three stages of the Composing Process.

Q.8 Write a note on the Elements of Nonverbal Communication.

' Q.9 What are the guidelines for structuring your presentation? Explain.

Q.10 Write a note on the various classifications of Visual Aids. ' I

Q.l 1 Explain the various functions performed by the chair of a meeting.

Q. 12 Explain the main elements of Self-Analysis.