$13 - $14 an hour · equal opportunity employer/program auxiliary aids & services are available...

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Please contact Cobb Workforce Development Center for more information on available services. Equal Opportunity Employer/Program Auxiliary Aids & Services Are Available Upon Request to Individuals with Disabilities Distributed 06-02-20 JOB LEADS DISTRIBUTED 06-02-20 463 Commerce Park Drive Suite 100 Marietta GA 30060 (770) 528-4300 (770) 528-4302 (Fax) Monday through Friday 8am-5pm www.worksourcecobb.org The CobbWorks Workforce Development Center provides an array of services to assist people seeking employment. Job Leads will be distributed on Tuesday and Thursday. Company: Good Samaritan Health Center of Cobb Position: Medical Scribe/Medical Assistant Location: Marietta, GA Salary: $13 - $14 an hour Posted: 06/01/20 End Date: Until Filled Job Description: **Urgently Hiring Responsible for assisting providers with, clerical, environmental, and clinical tasks related to providing high quality patient care. Provides information to patients so they may fully utilize and benefit from clinic services. SUPERVISION RECEIVED: Reports to Floor Manager, and also takes direction from professional and medical staff to include volunteer providers, Physicians, Nurse Practitioners, and Physician Assistants. SUPERVISION EXERCISED: MA students and volunteers as needed. PRIMARY RESPONSIBILITIES: Can fulfill the clinic’s mission to spread the love of Christ through quality healthcare to those in need while providing appropriate physical, emotional, and spiritual care for the whole person. Serve as an assistant to physician focusing on documentation of patient charts and will accompany physician into patient rooms to ensure thorough documentation in electronic medical records Work closely with providers to supply real time charting and a variety of other clerical tasks including medical records, documenting results of diagnostics tests, etc. Fulfills patient care responsibilities as assigned which may include: accompanying patients to exam / procedure room, administering shots, assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc., collecting patient history, performing screenings per provider guidelines, assisting physicians / nurses with various procedures, charting, relaying instructions to patients / families, answering calls and providing pertinent information. Fulfills other responsibilities as assigned which may include: sending / receiving patient medical records, obtaining lab / x-ray reports, hospital notes, referral information, etc., completing forms / requisitions as needed, managing charts to ensure information is completed and filed appropriately. Order vaccines and drugs as needed. Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol, cleaning exam / procedure rooms, instruments and equipment between patient visits to maintain infection control, cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies, restocking exam / procedure rooms. Responsible for routine clinical duties such as taking vital signs, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms in a primary care setting Fulfills organizational responsibilities as assigned which may include: respecting / promoting patient rights, sharing problems relating to patients and / or staff with immediate supervisors quickly. Interprets for staff and patients. Assists in receiving, logging and collecting laboratory specimens. Prepares specimens for technical testing.

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Page 1: $13 - $14 an hour · Equal Opportunity Employer/Program Auxiliary Aids & Services Are Available Upon Request to Individuals with Disabilities Distributed 06-02-20 Mailchimp Social

Please contact Cobb Workforce Development Center for more information on available services.

Equal Opportunity Employer/Program Auxiliary Aids & Services Are Available Upon Request to Individuals with Disabilities

Distributed 06-02-20

JOB LEADS – DISTRIBUTED 06-02-20

463 Commerce Park Drive Suite 100 Marietta GA 30060 (770) 528-4300 (770) 528-4302 (Fax)

Monday through Friday 8am-5pm www.worksourcecobb.org

The CobbWorks Workforce Development Center provides an array of services to assist people seeking employment. Job Leads will be distributed on Tuesday and Thursday. Company: Good Samaritan Health Center of Cobb Position: Medical Scribe/Medical Assistant Location: Marietta, GA

Salary: $13 - $14 an hour Posted: 06/01/20 End Date: Until Filled Job Description: **Urgently Hiring Responsible for assisting providers with, clerical, environmental, and clinical tasks related to providing high quality patient care. Provides information to patients so they may fully utilize and benefit from clinic services. SUPERVISION RECEIVED: Reports to Floor Manager, and also takes direction from professional and medical staff to include volunteer providers, Physicians, Nurse Practitioners, and Physician Assistants. SUPERVISION EXERCISED: MA students and volunteers as needed. PRIMARY RESPONSIBILITIES:

Can fulfill the clinic’s mission to spread the love of Christ through quality healthcare to those in need while providing appropriate physical, emotional, and spiritual care for the whole person.

Serve as an assistant to physician focusing on documentation of patient charts and will accompany physician into patient rooms to ensure thorough documentation in electronic medical records

Work closely with providers to supply real time charting and a variety of other clerical tasks including medical records, documenting results of diagnostics tests, etc.

Fulfills patient care responsibilities as assigned which may include: accompanying patients to exam / procedure room, administering shots, assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc., collecting patient history, performing screenings per provider guidelines, assisting physicians / nurses with various procedures, charting, relaying instructions to patients / families, answering calls and providing pertinent information.

Fulfills other responsibilities as assigned which may include: sending / receiving patient medical records, obtaining lab / x-ray reports, hospital notes, referral information, etc., completing forms / requisitions as needed, managing charts to ensure information is completed and filed appropriately.

Order vaccines and drugs as needed.

Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol, cleaning exam / procedure rooms, instruments and equipment between patient visits to maintain infection control, cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies, restocking exam / procedure rooms.

Responsible for routine clinical duties such as taking vital signs, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms in a primary care setting

Fulfills organizational responsibilities as assigned which may include: respecting / promoting patient rights, sharing problems relating to patients and / or staff with immediate supervisors quickly.

Interprets for staff and patients.

Assists in receiving, logging and collecting laboratory specimens. Prepares specimens for technical testing.

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Performs laboratory testing as directed.

Files reports and laboratory results.

Operates, cleans and sterilizes laboratory equipment, glassware and instruments. Cleans work area.

Prepares equipment to efficiently collect blood products. Maintains adequate supplies.

Performs venipuncture and capillary punctures on patients. Identifies and labels specimens. Conducts laboratory tests on specimens. Enters data into computer.

Equipment maintenance, supplies, and follow-up for EKG, Spirometry, electronic blood pressure, and other equipment as acquired.

Maintains patients' charts and records data, ensuring proper identification, documentation, routing, and confidentiality

Maintains a clean and healthy environment in compliance with Universal Precaution guidelines and safety standards

Performs other related responsibilities as assigned by supervisor or medical director.

The job holder must demonstrate current competencies applicable to job position. EDUCATION: High school diploma, some college preferred or premed students. Graduate of an accredited medical assistance program. EXPERIENCE: Minimum of one-year work experience in a healthcare setting preferred. Bilingual Spanish preferred. REQUIREMENTS: Maintains CPR certification. Obtains appropriate certificate indicating passing grade for specific specialty, e.g., Pediatric Medical Assistant exam. Computer literate. KNOWLEDGE:

Knowledge of health care field and medical specialty.

Knowledge of specific assisting tasks related to particular medical specialty.

Knowledge of information that must be conveyed to patients and families of diverse backgrounds.

Knowledge of x-ray procedures and protocols.

Knowledge of laboratory techniques to perform routine laboratory testing.

Knowledge of laboratory equipment and testing to operate, clean and sterilize.

Knowledge of phlebotomy techniques. SKILLS:

Skill in performing assistance tasks appropriately.

Skill in diplomacy and tact in interpersonal interactions.

Skill in understanding of patient education needs by effectively sharing information with patients and families of diverse backgrounds.

Skill in operating a variety of laboratory instrumentation. ABILITIES:

Ability to learn and retain information regarding patient care procedures.

Ability to project a pleasant and professional image.

Ability to plan, prioritize and complete delegated tasks.

Ability to demonstrate compassion and caring in dealing with others in a way that supports the Center’s mission to share the love of Christ through quality healthcare to those in need.

ENVIRONMENTAL/ WORKING CONDITIONS:

Combination of medical office and exam / procedure room setting which is a well-lighted, well-ventilated, adequate space.

Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.

This position is classified as a Category 1 position under OSHA guidelines with high risk of exposure to blood-borne pathogens and other potentially infectious materials.

PHYSICAL/ MENTAL DEMANDS:

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Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 40 pounds.

Hearing / Speaking: Effective communications with patients, staff and visitors.

Standing: 40% of the workday

Sitting: 20% of the workday

Walking: 30% of the workday

Lifting: 10% of the workday Interested candidates may apply online at www.indeed.com

Company: Douglas J. Deuchar Family Dentistry Position: Front Desk Receptionist Location: Kennesaw, GA Posted: 06/01/20 End Date: Until Filled Job Description: Looking for Front Desk Receptionist. Tasks include answering phones, pulling and filing charts, duplicating x rays, confirming/scheduling appointments along with other general front office responsibilities. Candidate should be able to work well with others, be professional and able to communicate well to patients. Interested candidates may apply online at www.indeed.com

Company: Department of The Air Force Position: Accounting and Budget Technician Location: Dobbins AFB, GA Salary: $41,005 to $53,308 per year Posted: 06/01/20 End Date: 06/08/20 Job Description: The primary purpose of this position is to participate in the various phases of the Planning, Programming, Budgeting, and Execution System (PPBES). To examine, verify, and maintain complex accounting transactions and budgeting documents, which involve a number of different programs, extensive subdivision of accounts, and frequent and varied adjustments to accounts. Responsibilities

Extracts, compiles, and consolidates unrelated workload and cost data used for preparing budget estimates involving one or more appropriations with different guidelines and procedures, or a comparable mix of appropriated fund.

Receives, reviews, and classifies a variety or complex accounting documents/transactions, certifies funds availability to cover all commitment and obligations, and certifies vouchers for payment in accordance with the Prompt Payment Act.

Performs a variety of tasks related to the annual budget execution involving one or more appropriations with different procedures, or a comparable mix of appropriated fund and/or revolving fund accounts.

Prepares financial documents (e.g., work papers, balance sheets, financial statements, etc.); abstracts data from reports/statements to reflect financial condition and operating results and presents data in the form of prescribed statements/reports.

Provides customer service for vendors, resource advisors, financial analysts, and other external and internal customers.

Interested candidates may apply online at https://www.usajobs.gov

Company: US Department of Commerce Position: Clerk, GG-0303-05- Census-EXT-MRJ Location: Atlanta, GA Salary: $36,786 to $47,824 per year Posted: 06/01/20 End Date: 06/03/20 Job Description: The individual selected for this position will:

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Perform administrative activities such as following up on requests for information, ensuring the correct material is provided, and distribution of office materials and incoming mail, and routing telephone calls to their appropriate destination.

Monitor personnel/payroll processing activities, resolve and recommend corrective actions using an automated system.

Communicate with internal and external customers, answering inquiries regarding office procedures and respond to multiple customer demands.

Create memoranda and use correspondences, review for accuracy and procedural compliance on personnel and payroll documentation based on rough drafts or verbal instructions.

Use office automation office software such as database or spreadsheet to enter, revise, sort or calculate, and retrieve data.

Use graphics software to provide graphic symbols, charts and graphs. Interested candidates may apply online at https://www.usajobs.gov

Company: The Junior League of Atlanta Position: Membership and Night Administrator Location: Fulton County, GA Posted: 05/31/2020 End Date: 06/30/2020 Job Description: The position is responsible for all database functions related to Membership and Fundraising tasks and requires an advanced knowledge of running queries, analyzing reports, and keeping up with all database changes, and answering all emails and phone calls pertaining to membership and fundraisers. Monday-Thursday 11 a.m. to 7 p.m. (32 hours) ESSENTIAL JOB FUNCTIONS:

Serve as the primary contact for members, nonmembers, staff and others concerning membership and fundraising information

Database administration including creating and running reports, exporting reports to create charts in excel and database updates

Track and send out correspondence to members and donors

Input and tracking of donations and fundraising activities

Answering phone calls and making phone calls in reference to membership questions and contacting donors and participants in fundraisers

Be the facilities representative and contact for janitorial staff

Responsible for input of checks, credit cards and running payment log report and reconciling.

Responsible for all calendar input and room assignments

General administrative tasks include answering phones, copying, stuffing, scheduling and filing, creating tent cards, distributing mail, ordering supplies, cleanup of building

Performs other duties as assigned by the Director of Support Services SKILLS AND KNOWLEDGE REQUIRED:

Commitment to The Junior League of Atlanta’s mission

Excellent interpersonal skills required; high level of professionalism

Strong writing skills and ability to cater messaging to different audiences

Ability to multi-task and manage competing priorities to keep projects on track in a fast-paced environment

Demonstrate a high level of self-motivation and ability to work independently.

Critical thinking skills and problem-solving skills

Provides support to many different volunteer positions

Knowledge of principles and practices of organization, planning, records management and general administration

Ability to communicate effectively INTERMEDIATE TO ADVANCED KNOWLEDGE OF ALL ASPECTS OF:

Databases (Digital Cheetah or similar Membership/Donor Database)

Microsoft Office Suite with advanced skills in Excel

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Social Media EDUCATION: High school required with some college preferred or equivalent work experience. WORKING CONDITIONS AND ENVIRONMENT

Work is primarily in internal offices

Local meetings/trainings as appropriate

Some nights and weekend work required

Most be able to lift up to 20 lbs. EMPLOYEE CLASSIFICATION: This position is classified as full-time, hourly-non-exempt status Interested candidates may apply online at https://www.workforgood.org

Company: Dental Care Alliance Position: Dental Receptionist Location: Kennesaw, GA Posted: 05/31/20 End Date: Until Filled Job Description: We are hiring a Dental Receptionist to work at our affiliated practice, Dental One Associates - Kennesaw, located in Kennesaw, GA. This is a full-time position. Our ideal Receptionist will be someone with exceptional customer service skills; and proficient working on the computer. At Dental One Associates at Kennesaw we have been working diligently to ensure all our patients and staff feel safe and protected while in our office. We now have Plexi-glass Barriers in the reception area and in selected clinical areas. We have all the proper PPE for the staff and are CDC COVID-19 compliant. Responsibilities The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voicemail on a daily basis

Maintain a clean and friendly waiting area for patients Qualifications

Must have exceptional customer service skills

Proficient working with computers, required

This is an entry level office position Additional benefits for full-time employees:

Medical

Dental services

Life insurance

Vision

Paid time off

6 paid holidays off

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401k to name a few Dental One Associates is a highly successful affiliated practice of Dental Care Alliance (DCA). Interested candidates may apply online at https://www.dcacareers.com

Company: Carl Black Automotive Group Position: Business Development Center Representative Location: Kennesaw, GA Posted: 05/30/20 End Date: Until Filled Job Description: At Carl Black, we acquire thousands of leads per month to be processed. Our Business Development position requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to handle multi-task several requests with immediate response. Job Duties:

Welcome visitors and customers by greeting and referring them to the appropriate person or department.

Maintain BDC, handling all incoming calls & administrative duties as well as working closely with customers.

Work closely with sales and service associates following through on all internet leads, and phone calls on a daily basis.

Scheduling Service appointments

Self-Motivated individuals.

Pleasant phone voice with great people skills.

Must be able to handle a face paced environment. Minimum Qualifications:

High School Diploma

Excellent PC skills

Must be able to effectively complete tasks in a deadline-driven environment

Strong verbal and written communication skills

Strong organization with great attention to detail

Self-Motivated individuals

Pleasant phone voice with great people skills

Must be able to handle a face paced environment

Must have an energetic phone personality and able to handle irate customers

Must be able to work full-time hours, some nights, Saturdays, and/or Sundays

Preferred Qualifications:

Bilingual

Sales experience a Plus

**This position has a base hourly pay + commission pay scale. Interested candidates may apply online at www.indeed.com

Company: Northside Hospital Position: Post Payment Review Analyst – Government Location: Atlanta, GA Posted: 05/30/20 End Date: Until Filled Job Description: Reconciles contractual adjustments and payments for Medicare and Medicaid accounts and ensures balances are correct. Position Requirements REQUIRED: 1. High School diploma or equivalent and one (1) year experience in patient accounting or healthcare

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reimbursement; OR Associates Degree in Business or related field. 2. Good communication skills, and extensive 10 key and typing skills. 3. General knowledge of HMO/PPO contracts and credit balances. PREFERRED: 1. Medicare/Medicaid remittance advise experience. 2. Computer experience. 3. B.S. degree in Business. License/Certification Requirements: No Work Hours: 6a-2:45p Interested candidates may apply online at https://jobs.northside.com

Company: Northside Hospital Position: Refund Analyst - Government Location: Atlanta, GA Posted: 05/30/20 End Date: Until Filled Job Description: Reviews each credit balance for Medicare and Medicaid, determines whether they are the result of overpayments or other transactions, and takes appropriate action. Position Requirements Required:

One (1) year experience in accounting or bookkeeping, OR Associate's Degree in Business.

Good verbal communication and mathematical skills. Preferred:

B.S. degree in Business or Accounting. Basic knowledge of hospital terminology applicable to patient billing.

Two (2) years’ experience in accounting or bookkeeping. License/Certification Requirements: No Work Hours: 6a-2:45p Interested candidates may apply online at https://jobs.northside.com

Company: CDS Position: Amazon Delivery Associate DAT1 Location: Smyrna, GA Salary: $14.00 - $16.00 per hour Posted: 05/30/20 End Date: Until Filled Job Description: ***BONUS POTENTIAL*** HIRING NOW!!! This is a four-day-per-week delivery job, working as an employee and starting at $560 each week based on a 40-hour work week. The BONUS you control!! You can potentially can make $16 per hour! It includes paid time off and medical insurance eligibility after 90 days. Must have:

Valid Driver’s License

Clean Driving Record

Ability to Pass a Background and Drug Screening

Availability to Work Weekends

Ability to use GPS

High School Diploma or Equivalent

Must be 23 to be covered by our Auto Insurance

Dependable and a Team Player

A Great Attitude when dealing with Co-workers and Customers

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That’s it, you’re ready to apply. Want More Info First? Read on! Description: As a delivery driver for CDS, you’ll be delivering to residents and businesses around the greater Rochester area for one of the world’s most iconic brands. Each morning, we provide all the tools you’ll need for the day: a van, a smartphone with the Amazon Flex app to deliver your packages, a dispatcher to assist you as necessary, and the packages themselves! Compensation: For your 40-hour work week you can expect a check of $560. However, if you complete your route in under 10 hours, assist on the road and have good attendance, you could be eligible for a BONUS!! At 90 days, you'll also earn Sick Leave and become eligible for our Medical, Dental, and Vision insurance plans. Schedule: Each week, you will have a stable schedule of 4 consecutive work days and 3 days off. Days are designed to be 10 ½-11 hours long, minus a 30-minute lunch break and two 15-minute paid breaks. Room to Grow: CDS hires almost exclusively from within and has multiple administrative positions in your location that you can transition into if you choose to pursue such a goal. What We Will Ask of You: Attendance: It is important that you show up on time to fulfill your scheduled shifts consistently. Performance: You will receive paid training and continual support to grow as a delivery driver and make the most out of your time. Attitude: You’ll need to bring a “can-do” optimistic attitude, and maintain a pleasant, professional demeanor with fellow team members, our clients and their customers. Qualifications:

High school diploma or general equivalency diploma (GED)

Must be at least 23 years old

Must be able to pass a background test and on-site drug screening

Clean driving record - No more than 1 major moving violation and 3 minor violations

Excellent personal skills: ability to communicate effectively with clients, co-workers and customers

Tech Savvy: experienced with GPS and other smartphone related applications

Valid Driver's License, no CDL required

MUST be reliable, and capable of working a Flexible Schedule (weekend availability is MANDATORY)

Experience:

Driving: 1 year (Preferred)

Relevant: 1 year (Preferred) License:

Driver's License (Preferred)

Hourly Schedule:

Monday to Friday

Weekends required

Holidays required

Day shift Interested candidates may apply online at www.indeed.com

Company: Northside Hospital Position: Front Office Personnel Location: Marietta, GA Posted: 05/29/20 End Date: Until Filled

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Job Description: The Front Office Personnel will be responsible for receiving patients, determining their needs and directing them accordingly. Responsible for gathering all required information for new patients and creating new patient charts from all sources. Responsible for updating all existing patient information. Responsible for performing all duties in accordance with office policies and procedures. Position Requirements: High School Graduate or General Education Degree (GED). One to two years related experience. Possesses a preference for dealing with people who are ill and need help. Displays a professional, outgoing, warm, and helpful attitude. Must be detail oriented. Possesses the tact to deal with patients, guests, co-workers, and physicians. License/Certification Requirements: No Work Hours: 8:15a-4:45p Interested candidates may apply online at https://jobs.northside.com

Company: Paradigm Position: Specimen Collector- Full Time Location: Woodstock, GA

Salary: $13 - $15 an hour Posted: 05/29/20 End Date: Until Filled Job Description: We are looking for the right fit for a fast-paced medical office that needs a sample collector full time. Responsibilities for Specimen Collector:

Collects sample from patient- providing proper identification on the cups and paperwork

Checks laboratory specimens and requisition forms for accuracy.

Receive, order tests, process, package for transportation to the reference laboratories for analysis.

Ensure specimens are labeled properly and the correct specimen has been submitted for the requested laboratory test by comparing the specimen label to the accompanying requisition.

Facilitate requested changes from provider or other staff personnel.

Use computer system to enter laboratory test orders and patient demographics.

Quality Control samples, package properly to Lab standards & preps for shipping each day.

Maintain confidentiality of all laboratory information according to laboratory policy.

Scan signature pages into EMR system Required Skills, Experience and Education Qualifications

High School Diploma or equivalent

Medical experience

Able to type with speed and accuracy

Ability to learn the Labs eReq system & possibly the office EMR system

Able to work independently under general supervision

Able to work in a fast-paced production environment to meet established turnaround times

Able to stand on your feet for extended periods of time

Able to move quickly when required

Ability to remain calm when patients or providers are under pressure

Must be reliable & punctual with reliable transportation

Must be able to perform work with a high degree of accuracy & strong attention to detail

Able to effectively transfer knowledge from one situation to a new situation

Must pass a background check Interested candidates may apply online at www.indeed.com

Company: Infosys BPO Americas LLC Position: Customer Service Call Center - Home Preservation Specialist Call Center Process Associate Location: Atlanta, GA Posted: 05/29/20 End Date: Until Filled

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Job Description: The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys. Responsibilities may include but are not limited to:

Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.

Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processes.

Provide guidance and direction to assist clients in completing their Mortgage Assistance Application

Notify and educate clients of all Investor /Insurer programs available while informing of the decision process.

Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.

Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.

Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.

Enhance personal and professional growth through completion of mandatory training courses within the given time frame, as well as voluntary training and education related to job function or areas of interest.

Basic Qualifications High School Diploma or GED Equivalent Preferred

Previous Mortgage Single Point of Contact Experience

Experience in mortgage, banking, financial risk, audit or compliance

Knowledge of basic collection, mortgage servicing and default servicing concepts

Strong analytical and organizational skills with great attention to detail

Ability to grasp concepts quickly

Flexibility to adapt to frequently changing processes and procedures

Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Understanding of Call Center telephony and technology

Customer focused interpersonal skills

Ability to multitask and prioritize issues

Communication Skills Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Interested candidates may apply online at www.indeed.com

Company: Credit Union Of Georgia Position: Teller Location: Kennesaw, GA Posted: 05/29/20 End Date: Until Filled Job Description: To perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing with quality member service.

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Major Duties & Roles

Provide Raving Fans Service to all members and co-workers, welcome members and call them by name, answer member questions concerning Credit Union services and direct members to appropriate department for specific information and service.

Receive and process member financial transactions, including deposits, withdrawals and loan payments, re-pin debit cards; sell money orders and gift cards to members; transfer amounts from member accounts as directed.

Post transactions to member accounts and maintain member records with minimal errors as defined in the Teller Standards.

Balance cash drawer and complete daily transactions with minimal errors as defined in the Teller Standards. This is satisfactorily accomplished with a minimal amount of assistance from co-workers and managers.

Perform a variety of miscellaneous tasks including scanning checks and teller work, filing, computer input, assisting members as needed with the Coin Sorter, or answering the telephone.

Cross sell products and services of the Credit Union.

Abides by, and maintains current and thorough knowledge of Credit Union policies and procedures.

Other duties as assigned. Experience: Cash handling and customer service experience is strongly preferred. Education: High School degree or GED required. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions. Interested candidates may apply online at www.indeed.com

Company: US Oral Surgery Management Position: Billing Specialist Location: Atlanta, GA Posted: 05/29/20 End Date: Until Filled Job Description: **Urgently Hiring US Oral Surgery Management invites you to experience the Power to Achieve more by becoming an integral part of our dynamic and innovative team. We are the leader in the oral surgery market, partnering with elite practices to provide expertise in multiple disciplines, including accounting and finance. We are expanding our team and looking for a Billing Specialist. Job Responsibilities: Payment Posting:

Posts incoming payer, patient, or collector payments ensuring proper contractual adjustments applied to accounts where necessary and reconciles accounts.

Serves as a liaison to vendor for payment posting support including, but not limited to auditing, uploading, download of daily mail deposit batches.

AR and Denial Management:

Works daily payment exception reports and submits appeals/disputes with payers as necessary.

Performs daily and weekly credit balance reports ensuring refunds are posted accurately and timely accounts.

Completes end of day reconciliation Patient and Front Office Support:

Handles incoming patient, payer, and front office calls/emails promptly and professionally. Patient and Payer Billing:

Submits patient statements weekly and claims to the clearinghouse on a daily basis. Revenue Cycle Management Support:

Provides end of reconciliation reports, AR projects and other duties as needed. Position Requirements

1 year of relevant experience in medical or dental billing. Dental experience is a plus.

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Communication proficiency including written, verbal and non-verbal.

Understanding of the revenue cycle and general billing procedures.

Initiative and ability to anticipate next steps.

Ability to multi-task and ensure time management of projects and priorities.

Strong organizational and data management skills

Must have attention to detail, accuracy and ability to work efficiently to contribute to the team's success.

Advantages and Benefits: The USOSM team works in an environment which demands exceptional performance yet reaps great rewards, whether it's career opportunities, job enrichment or a supportive working environment. USOSM is an Equal Opportunity Employer. We offer a progressive and employee-friendly work environment with a comprehensive benefit package including:

Extremely competitive salary

Medical insurance

Dental insurance

401(k) retirement plan

Sick pay

Paid holidays

Continued education and training

Life insurance

Disability insurance Interested candidates may apply online at www.indeed.com

Company: WeCareMD Position: Medical Receptionist – 3 Years’ Experience Location: Marietta, GA Salary: $15 - $17 an hour Posted: 05/29/20 End Date: Until Filled Job Description: IMMEDIATE OPENING FOR THE RIGHT FRONT OFFICE MEDICAL PROFESSIONAL! Busy family practice is seeking a full-time EXPERIENCED front office medical professional to join our growing team. The ideal candidate will have a background in front-office leadership. Must be professional and organized with the ability to handle multiple tasks and responsibilities in a high-volume environment. Candidate must be willing to travel between our Hiram and Marietta locations when needed. If you want to join a dynamic and growing team where growth and opportunity await those who are ready, apply now! Candidate must be proficient in the following front office duties:

Bilingual a plus

Professional Demeanor

Computers and Electronic Medical Records

Answering and routing calls

Scheduling

Check-in and check out

Collecting balances and copays

Posting payments

End of day balancing

Verifying insurance

Referrals

Imaging scheduling

Leadership skills The perfect candidate for this job will have a vibrant personality, be patient-friendly, learn quickly, work quickly and efficiently during busy times to ensure prompt and excellent service to our patients. Candidate must be a

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self-starter and exhibit a high level of personal responsibility, integrity, and respect for fellow staff and physicians. Bilingual is a plus. NO PHONE INQUIRIES, PLEASE. ONLY EXPERIENCED APPLICANTS WITH RESUMES WILL BE CONSIDERED. Interested candidates may apply online at www.indeed.com

Company: Cobb County Government Position: Human Resources Specialist Location: Marietta, GA Salary: $20.01 - $32.01 per hour Posted: 05/29/20 End Date: 06/05/20 Job Description: The purpose of this classification is to perform professional, paraprofessional, and technical work in compensation and benefits within a team that supports over 5,000+ County employees. The individual selected for this position must have excellent time management, organizational and communication skills and be adaptable to change in a fast-paced environment. This individual must also have experience processing large volumes of compensation and benefits transactions bi-weekly such as new hires, promotions, demotions, transfers, pay advancements, benefit enrollment and changes, leave of absence, terminations, etc. with a high attention to detail while complying with HR laws and policies. The hiring range for this position will not exceed $50,000 depending upon qualifications. Serves as a specialist to provide guidance and support to departmental managers and County employees: interprets and explains County policies and procedures; counsels managers regarding employment actions; ensures compliance with HR policies and regulations; and coordinates work with other HR staff as needed. Reviews hiring proposals and salary requests; and coordinates offers. Process new hires and employment changes: prepare and maintain employee files, assuring accuracy, compliance, and confidentiality; receive, review, verify, and process required new hire and employment transaction documentation; manages the I-9 process; conducts audits to maintain accuracy and integrity of the data; enter, modify, and updates employee information in HR systems, to include salary adjustments, promotions, demotions, transfers, location changes, and related compensation actions; works with department managers and department representatives on salary requests; review compensation/salary requests to verify compliance with the Compensation Policy. Administer and process benefits and leave: receive and review benefits and leave forms, requests, and documentation; verify accuracy and completeness of information; enter and update transactions in HR systems; coordinate actions and exceptions with HR managers as required; monitor and track leave and civil service status of employees; generate related reports. Processes employment terminations: receives and reviews terminations; schedules and conducts exit interviews; prepares exit paperwork; calculates leave payouts; and enters/updates terminations in HR systems. Performs customer service functions in person, by telephone or by email; provides information and assistance regarding department services, forms or other issues; responds to questions, complaints, or requests for service from employees, departments, and HR staff; and resolves related problems. Periodically provide training to department representatives; conducts compensation/administration portion of new hire orientation. Performs other related duties as assigned. Interested candidates may apply online at www.cobbcounty.org

Company: Wellroot Family Services Position: Licensing Specialist – Foster Care Location: Georgia - Statewide Posted: 05/29/20

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End Date: 06/28/20 Job Description: The Licensing Specialist – Foster Care is responsible for engaging interested parties, including individuals as well as through church coalitions, to recruit potential foster families, provide orientations and training, assess eligibility and appropriateness throughout the process, and to oversee the home study process for these individuals, including the creation and maintenance of their family file. 

Responsibilities:

Establish and maintain relationships with the church community, other community-based organizations, and families to promote and build awareness about the need for foster families.

To be a viable team member by investing in all activities and functions of the agency’s services.

To participate in conferences and other training opportunities when requested by the Manager of Recruitment.

To understand and practice the use of appropriate confidentiality.

To be a positive factor in public relations by representing the agency well in contact with visitors and people from the community.

To maintain an understanding of the foster care/child welfare system.

To understand and meet compliance standards which govern the approval of foster homes as set forth by RCCL, DHS, and COA regulations.

Provide orientation and facilitate pre-service training for prospective foster parents.

Assess appropriateness of applicant to assure they meet minimum licensing standards, using IMPACT training and corresponding assessments.

To manage a caseload of potential applicants.

To review and ensure the quality and compliance of documentation required for home approval.

To visit potential applicants in home environment to assess the appropriateness of the home and the capacity of the family.

To complete foster care home studies, including home interviews with families and inspection of homes as needed

To participate in or facilitate other activities as deemed necessary by the Manager of Recruitment. Requirements:

Have a minimum of a bachelor’s degree from an accredited college/university, preferably in a human service or behavioral science field.

Have a minimum of two years of experience of working in child welfare, and in a role, that includes recruiting, training, or public speaking and presentations.

IMPACT trained, preferred

SAFE trained, preferred

Excellent organizational skills and attention to detail

Excellent presentation and public speaking skills

Ability to assess foster family applicants by working autonomously to assess family and complete approval process.

Sound decision-making skills and judgment

Proficient using Microsoft Outlook and Microsoft Office applications

Own, drive, and maintain an automobile in good working condition, receiving a reimbursement for agency business mileage.

Understand that this job will require some evening and weekend hours of employment, and some after-hour on call responsibilities.

Agree to support the agency’s mission statement, organizational values and beliefs, and its quality assurance plan.

Working Environment: This position is located at Wellroot worksite based in assigned office. Work is conducted in an office setting and across the campus. Fast-paced, working with vulnerable clients. The ability to maintain a flexible work schedule which will include evenings and weekends is required. Must be able to lift up to 25 pounds. Usually sits in front of a computer 80% of the time. How to Apply: Please email (no phone calls) your resume using the following guidelines: Email: [email protected] Subject line: {Name of Position}

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Cover letter should include (in bulleted form): Experience and qualifications for this position, Specific Salary requirements, and Potential Start Date.

Company: Marietta Toyota Position: Automotive Biller / Billing Clerk Location: Marietta, GA Salary: $13.00 - $15.00 per hour Posted: 05/29/20 End Date: Until Filled Job Description: Are you an awesome Office or Accounting clerk looking for a great career? We want to meet you! Typing skills? Can-do-Attitude? Willing to learn? Come on down! Automotive Biller / Billing Clerk - Qualifications and Requirements:

Minimum of 2 years office / clerical / accounting experience REQUIRED.

Minimum of 2 years AUTOMOTIVE (CAR) DEALERSHIP experience PREFERRED.

Pass a pre-employment background check.

Pass a pre-employment drug test.

Available to start immediately.

Proven experience as billing clerk or general accounting experience

Adherence to laws and confidentiality guidelines

Proficient in MS Office (especially Excel); Working knowledge of relevant software (e.g. CDK) will be appreciated.

Excellent math ability

Time management and prioritization skills. Please include a resume and be prepared to interview in person. This will be a full-time position, to start immediately. Office Dress Code: Business Casual, which is defined as: Slacks or business professional ankle length pants (pants that are NOT jeans) and a solid color blouse or nice top (no crop tops, no t-shirts, no cotton tank tops, no visible undergarments), a skirt or a dress. For example, popular combinations could include a nice solid color blouse with blazer and black slacks, or a 3/4 length collared blouse with a skirt, dress, slacks or ankle length pants. Polished and professional are your required keywords. Office hours typically run 7:30 am - 4:30 am Monday - Friday, with occasional Saturdays upon demand. Please do not apply if you are not available to work regular hours. We are an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, or veteran status. Benefits: Dental Insurance, Health Insurance, Vision Insurance Experience: Office/Accounting: 2 years (Preferred), Clerical: 2 years (Preferred) Interested candidates may apply online at www.indeed.com

Company: Southern Traffic Supply Position: Billing Clerk Location: Mableton, GA Salary: $15 an hour Posted: 05/28/20 End Date: Until Filled Job Description: Southeastern Traffic Supply in Mableton, GA., is seeking a Billing Clerk. This position is responsible for supporting our Billing Supervisor. General duties include but are not limited to the following: Duties/Responsibilities:

Work closely with Branch Management to ensure data quality and consistency on job documents

Assess billing documents for accuracy and completeness, acquiring missing or correct data when necessary

Code billing documents based on work performance and customer contracts.

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Input data from billing documents into accounting software.

Other general accounting duties as assigned Required Skills/Abilities:

Excellent verbal and written communication skills.

Proficient in Microsoft Office Suite or related software.

Excellent organizational skills and time management skills

Attention to detail.

Basic understanding of clerical and administrative procedures

Ability to work independently. Education and Experience:

High school diploma required.

Associates degree preferred

Three to five years of related experience Compensation Offered:

Full time, non- exempt position

Pay rate of $15.00 hourly

Paid time off and paid holidays

Eligible for healthcare insurance

Eligible to participate in employer matching 401k Southeastern Traffic Supply, LLC is an Equal Opportunity Affirmative Action Employer Interested candidates may apply online at www.indeed.com

Company: Georgia Public Broadcasting Position: C-6-20 Donor Relations Manager Location: Atlanta, GA Posted: 05/28/20 End Date: 06/27/20 Job Description: The Donor Relations Manager (DRM) reports to the Director of Development Operations and will serve as the primary point person between GPB and the vendors we utilize for donor data processing efficiency. The DRM will manage ongoing and new projects, the daily escalation of donor needs and assist with the internal growth of the RENXT system; provide continued training to the internal development team; and serve as the lead on donor data hygiene projects. The DRM is a key member of the GPB fundraising operations team. Candidate Qualifications:

Bachelor’s degree required with 3 to 5 years of progressive responsibility in data services in a fundraising environment and progressive Raiser’s Edge experience required, and any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Luminate Online, preferred and proficiency in Microsoft Office, Crystal Reports, and SQL.

Must be able to handle change in a fast-paced and multi-tasking environment.

Strong written and oral communication skills and interorganizational proficiency required.

Excellent interpersonal skills and the ability to work collaboratively and effectively with a diverse staff, donors and other stakeholders.

Traditional M-F in office hours required and have the ability to work a flexible schedule to include nights, weekends and holidays as needed. Occasional annual travel.

A basic understanding of Georgia Public Broadcasting and the mission of public media preferred. Candidate Responsibilities:

Oversee the day to day data operations processed through the support center, lock box, and database vendors. Manage daily data hygiene efforts to ensure data is as clean and efficient as possible.

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Oversee the periodic development of donor data and prospects lists for direct marketing efforts through database vendor.

Develop, monitor and adjust all policies and procedures used by support center, lock box and database vendors to ensure ongoing data hygiene and effective processing.

Participate as a leader in our ongoing donor data migration activities.

Create and configures queries, reports, and dashboards for internal and external use.

Conduct group and individualized training on Raiser’s Edge, Luminate Online, and other development platforms and ongoing team member professional development.

Manage system security including, but not limited to, user access, user privileges, system security, and system defaults.

Participate in a variety of internal and external meetings for operations and attend occasional conferences overnight and out of state.

Participate as an active member in GPB pledge and community events.

Perform other related duties as required as the operations program continues to grow. We Offer: Paid holidays, vacation and sick leave, retirement plans; Pre-tax benefits for health, dental, vision, life, specified illness and accidental insurance; Health and child care spending accounts; Disability insurance; and opportunities for training and professional development. To Apply: Upload resume, cover letter, references and an applicant form on the GPB Job Center located at www.gpb.org/jobs ONLY Applications submitted through the GPB Job Center with a complete application, resume AND cover letter WILL BE ACCEPTED. Salary is commensurate with experience. Deadline to Apply: Open Until Filled Georgia Public Broadcasting is an Equal Opportunity Employer

Company: Marietta City Schools Position: Maintenance Supervisor, Building II Location: MCS Maintenance Department Salary: $45,523.00 - $66,969.00 / Per Year Posted: 05/27/20 End Date: Until Filled Job Description: Performs major and minor maintenance tasks. Plans, coordinates and leads the work of building maintenance personnel and assists with construction projects on campus. MAJOR RESPONSIBILITIES:

1. Demonstrates prompt and regular attendance 2. Completes all minor tasks in plumbing, electrical, carpentry, refrigeration, kitchen equipment and

HVAC (heating and air conditioning controls). 3. Works with system-wide Maintenance Director in the procurement of items necessary for the

maintenance of the building. 4. Coordinates work of outside technicians. 5. Plans work of custodians, in coordination with the school Principal and the System-wide Maintenance

Director or the System Chief Operations Officer. 6. Supervises assigned building maintenance personnel. 7. Maintains time cards. 8. Initiates requisitions for materials and supplies. 9. Maintains inventory system of cleaning equipment. 10. Performs other duties as may be assigned by the school Principal, System-Wide Maintenance

Director or the System Chief Operations Officer.

PHYSICAL DEMANDS: Standing – 95% Walking – 50% Stooping/Bending – 15% Reaching – 15%

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Kneeling – 15% Pushing/pulling motion – 25% Crouching/crawling – 15% Climbing – 15% Lifting – 15% (anticipate weight of 100 1bs. maximum to be lifted) QUALIFICATIONS: Education: High school diploma or GED certificate Experience: Fifteen (15) years of experience in these fields: plumbing, electrical, carpentry, refrigeration, kitchen equipment, HVAC (heating and air conditioning controls). Preferred: Commercial HVAC license; Refrigerant Certification Skills, Knowledge, Abilities: Ability to work in all areas of maintenance, carpentry, plumbing, electrical, and HVAC, refrigeration, kitchen equipment. Ability to work well with people. NONDISCRIMINATION STATEMENT: The Board of Education of the City of Marietta does not discriminate on the basis of race, color, religion, national origin, age, disability, or gender in its employment practices, student programs, and dealings with the public. Interested candidates may apply online at https://marietta.tedk12.com

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463 Commerce Park Drive Suite 100 Marietta GA 30060 (770) 528-4300 (770) 528-4302 (Fax)

Monday through Friday 8am-5pm www.worksourcecobb.org

The CobbWorks Workforce Development Center provides an array of services to assist people seeking employment. Job Leads will be distributed on Tuesday and Thursday. Company: Cobb County Government Position: Part-Time Clerk Probate Court Location: Marietta, GA Salary: $9.06 to $14.50 per hour Posted: 06/02/20 End Date: 06/09/20 Job Description: This is a part-time position assigned to the Cobb County Probate Court. Data entry and Microsoft Word skills testing will be required at a later date. The pay rate for this position will not exceed $9.06 per hour. Enters and retrieves data in the computer. Performs administrative tasks requiring use of automated office systems. Receives and responds to inquiries, concerns and complaints from other unit staff, other departments, and the general public. Separates and files incoming paperwork. Maintains and updates filing systems. Accepts packages and advises recipients of deliveries. Assists administrative team with overflow work as needed. Performs other related duties as assigned. Interested candidates may apply online at www.cobbcounty.org

Company: Cobb County Government Position: Utility Worker I Location: Marietta, GA Salary: $13.08 - $20.94 an hour Posted: 06/02/20 End Date: Until Filled Job Description: Installs, maintains, repairs, and replaces water and sewer lines and related system components: locates manholes, service connections, valves and other utilities, assists with the installation of new sewer taps; clears debris from manholes, water and sewer lines, sewer stream crossings, easements, valve boxes, etc.; inspects and evaluates condition of systems; diagnoses leaks, blockages or other problems; excavates around water and sewer infrastructure; installs appropriate repair fittings; replaces service lines; performs confined space entries into permit required confined spaces as needed; cleans manholes and lines; and changes out sewer rings and lids on manholes, etc. Gathers tools and equipment needed to complete work activities; picks up and transports materials, tools and supplies; cleans and washes equipment and tools; performs preventive maintenance and minor repairs as needed; and notifies supervisor of needed equipment replacements and repairs. Performs related activities: saw cuts driveways, sidewalks, curbs, and roads during repair; assist with the preparation and restoration of landscape, property, and other areas to preconstruction conditions that are disrupted as a result of repair work; installs sod, or applies seed, hay, pine straw, and lime where needed. Operates and maintains a camera, shovels, sharpshooter, probing rod, jet hose, jackhammer, pipe saw, hand saw, chainsaw, pipe cutters, various hand tools, hatchets, machetes, post hole digger, trash pump, hand pump, or other equipment as necessary to complete essential functions.

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Adheres to established safety procedures: monitors work environment and use of safety equipment to ensure safety of employees, other individuals, equipment, and property; flags and directs traffic and places markers, signs and cones around project or work site to ensure safety of crew and the traveling public; and wears personal protective equipment. Provides emergency coverage as directed or required and works on standby status according to established departmental schedules. Performs manual work functions associated with construction and maintenance of water and sewer infrastructure: installs and repairs pipe (laying and cutting pipes); cuts and repairs sewer taps; installs and repairs manholes, valve boxes, etc.; clears sewer pipe obstructions; assists equipment operators with site preparation and operation of jet-vac equipment; and performs related labor. Assists in documenting locations of existing manholes using Global Positioning System (GPS) equipment. Assists in condition assessment of existing sewer infrastructure: takes visual and electronic measurements, performs smoke testing, enters manholes to place and remove flow meters and CCTV equipment. Performs other related duties as assigned. Interested candidates may apply online at www.cobbcounty.org

Company: Delivering Smiles LLC Position: Delivery Associate Delivering Amazon Packages Location: Smyrna, GA Salary: $15 an Hour Posted: 06/02/20 End Date: Until Filled Job Description: Delivery position with Delivering Smiles, LLC, We are a Prime Distribution Service Partner for Amazon, delivering packages out of the Amazon’s distribution center in Smyrna GA. Delivering Smiles says it all. We spend the day bring happiness in the form of Amazon packages to houses metro Atlanta. Full and part time positions driving brand new Amazon-branded Mercedes Sprinter Vans. Be part of a growing team that you can be proud of. A great job for a newspaper delivery, Uber driver, or delivery person. Flexible scheduling. Paid training, paid time off. Opportunities to move into management for those who show us what they can do. The ideal candidate: Past experience with large vehicles is preferred Customer Obsessed Loves to drive Committed to meeting goals Comfortable with a fast paced and physical job Interested candidates may apply online at www.indeed.com

Company: East Marietta Animal Hospital Position: Client Service Representative (Full-time, Part-time) Location: Marietta, GA Posted: 06/02/20 End Date: Until Filled Job Description: Our Client Service Representatives are ambassadors for our hospital which makes them an important part of our team. We are looking for people that are outgoing, friendly, curious, honest, professional, efficient, and are team players. Our goal is to provide the best care possible for our patients while making their owners feel like family.

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Our normal business hours are Monday through Friday, 7:30 a.m. to 6:00 p.m. and Saturday, 7:30 a.m. to 12:00 p.m. Due to current circumstances we have changed our hours for opening during the week to 8:00 a.m. and closing at 6:00 p.m. Our staff hours begin shortly before opening and are generally finished shortly after closing barring unforeseen circumstances. Individuals applying should have open availability during our staff hours. We are in an area with many restaurants, shopping, and other amenities close by. The hospital provides state of the art equipment including digital radiographs, digital dentistry radiographs, and Idexx blood analyzers. If you are looking for a wonderful environment, room to grow with the business, continuing education, very competitive salary, then you will be a good addition to our team!

Excellent communication skills in person and by phone are an absolute necessity as well as the ability to learn quickly. Experience in the animal hospital field is appreciated but not necessary. Please send your resume filled with great customer/client service experience and include a COVER LETTER THAT ANSWERS THE FOLLOWING THREE QUESTIONS:

What are your long-term career goals? What would you call your dream job? (Our organization has careers for long-term employees as well as employees working toward other goals.)

What are your salary goals and what are your expectations for beginning salary?

Very frequently when dealing with pet parents, there can be emotions that the client does not voice but can express inappropriately. How would you handle an emotional pet parent (please be specific)?

Job Duties:

Answer incoming customer inquiries

Collaborate with management teams to stay updated on new products, services, and policies

Record customer information within our customer service database

Engage with clients in a friendly and professional manner while actively listening to their concerns

Offer support and solutions to customers in accordance with the company's customer service policies

Other duties as requested Team Environment: Working alone and with a team Job Tasks:

Answering customer questions

Troubleshooting and solving problems

Scheduling appointments

Preparing reports Education: High school or equivalent (Required) Benefits: Health insurance, Retirement plan, Paid time off Work environment: Front desk Communication method(s) used: Email, Phone, In person

Thank you for applying with us and we hope to hear from you soon!

NO PHONE CALLS, PLEASE.

Interested candidates may apply online at www.indeed.com

Company: Cobb County Government Position: Water Customer Service Specialist I (Temporary) Location: Marietta, GA Salary: $13.85 - $22.17 per hour Posted: 06/02/20 End Date: 06/09/20 Job Description: This is a temporary full-time position working in the Customer Service Division Cash Room for Cobb County Water System. Performs cashier duties: receives monies in payment of water bill; processes credit card payments; issues receipts; balances cash to documentation; performs daily balance of cash, check, credit and debit transactions; and secures cash drawer at close of day.

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Researches account information in billing system: pulls account balance for customers, determines if account has been disconnected for nonpayment, and determines if personal checks can be accepted from customer. Posts payment information in billing system to process transactions and update records: performs routine posting and accounts maintenance functions; enters debits, credits, transfers, and adjustments; and responds to requests for account information. Enters work orders in billing system to have water service restored to property. Receives payments collected at the Government Service Centers and posts payments in billing system. Processes payments in night deposit box: posts payments to accounts in billing system; reviews account to determine if a service order has been issued for cutoff; and notifies field services immediately of payments received on accounts in cutoff status to ensure account is not cutoff. Enters service orders in billing system for service restoration. Performs other related duties as assigned. Interested candidates may apply online at www.cobbcounty.org

Company: Credit Union of Georgia Position: Call Center Member Solutions Representative (Inbound) Location: Marietta, GA Posted: 06/02/20 End Date: Until Filled Job Description: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs inbound phone calls to the appropriate area, loan and account services, assistance opening or troubleshooting any Credit Union account, or with any consumer loan. Major Duties and Responsibilities

Accurately and efficiently performs routine member transactions on member accounts, including but not limited to visa and other loan payments, transfers, processes loan applications, assists with online banking problems like resetting passwords or troubleshooting account problems etc.

Assists members with opening and closing accounts. Answers member questions, seeks solutions to answer member needs and to resolve problems. Understands when to seek assistance from supervisors along with providing their own recommendations.

Completes training assignments and attends assigned training sessions timely and with a satisfactory outcome.

Abides by, and maintains current and thorough knowledge of Credit Union policies and procedures

Cross sells and presents the features and benefits of Credit Union products and services. Looks for opportunities to deepen the CU relationship with each member by creating referrals for the Credit Union Auto Buying Service, mortgages, or Member’s Financial Services. Maintains awareness of the goals established for the branch, and for the Credit Union.

To ensure that they are thoroughly familiar and compliant with all State and Federal laws, and regulations. This includes maintaining as current any personal certifications or registries as applicable, and as required by law and for completing any required training or submitting any required information in order to ensure that they are kept current. This includes staying compliant with the S.A.F.E. Act, BSA, and all other applicable laws and regulations.

Maintains member account information in Symitar; ensuring that loan notes and other member information is notated as required.

Provides Raving Fans Service to all members and co-workers. Knowledge, Skills, & ADA Requirements Experience: Six months to two years of similar or related experience, including time spent in preparatory positions. Education, Certifications, and Licenses: High school degree or GED required. Interpersonal Skills: A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect

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Equal Opportunity Employer/Program Auxiliary Aids & Services Are Available Upon Request to Individuals with Disabilities

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reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance. Physical Requirements: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable, and timely attendance. Working Conditions: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Interested candidates may apply online at www.indeed.com

Company: Alorica Position: Work at Home Customer Service Representative Location: Georgia Posted: 06/01/20 End Date: Until Filled Job Description: Performs routine customer service phone support to client-specific needs. Work is performed under regular supervision.

JOB RESPONSIBILITIES

Responds to requests and calls from customers related to client-specific programs and products

Identifies and responds to customer’s needs based on designated procedures of account/client

Makes attempts to resolve issues and deescalate issues of irate or dissatisfied clients

Escalates calls to supervisor when necessary and appropriate

Responds to requests for assistance and/or possible processing of credit card authorizations

Tracks call-related information of each call received for auditing and reporting purposes

Provides feedback reports on call issues related to downtime and/or training issues OTHER RELATED DUTIES

Escalates calls to supervisor when necessary and appropriate

Maintains and updates customer information as necessary

Provides support and assistance as needed

Up-sells to customer upgrades as necessary

May perform other client specific duties as necessary and required by program/account

Other duties as assigned JOB REQUIREMENTS Minimum Education and Experience:

High School Diploma or GED required; graduation from a college with an Associate’s degree preferred

Customer service experience

Phone related customer service

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Equal Opportunity Employer/Program Auxiliary Aids & Services Are Available Upon Request to Individuals with Disabilities

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Familiarity with Microsoft Windows, Word, and Excel applications

May require client specific bilingual language requirement, as necessary Interested candidates may apply online at www.indeed.com

Company: Hire Dynamics Position: Inbound Customer Service Representative Location: Roswell, GA Salary: $16 an hour Posted: 06/01/20 End Date: Until Filled Job Description: Hire Dynamics is currently assisting a local client in their search to fill an Inbound Phone Sales and Customer Service Specialist job in Roswell, GA. This is a contract-to-hire opportunity. As an Inbound Phone Sales and Customer Service Specialist you will be responsible for maximizing customer satisfaction and sales. Apply Now if you meet the qualifications listed below! Environment: Casual, hard-working, close-knit, dynamic team. Sales Specialist Responsibilities: The Sales Specialist maximizes customer satisfaction and sales. Act on all leads promptly to ensure that sales are maximized. Handle customer service issues promptly, courteously, and thoroughly to ensure highly rated customer satisfaction. Tasks to support this include:

Promote and sell products by emphasizing product features based on analyses of customer’s needs.

Responsible for meeting established individual and team performance targets.

Provide information and recommendations about products and services based upon customers’ needs and interest via phone, email, and chat.

Enter customer sales orders, create estimates, review, or make changes to customer accounts.

Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issue with one call resolution. Listen to customer's questions and concerns and provide answers in a timely manner.

Record details of customer contact and actions taken

Communicate with team manager, team members and other teams regarding problems, solutions, and trends.

Qualifications:

Phone Sales experience

Outstanding oral and written communication

Computer experience with basic typing skills

Team player

Experience communicating using live chat

Call center or customer service experience

Communication skills: Pleasant speaking voice, clear writing skills

$16.00 per hour, Monday – Friday, 8:30 AM to 5:00 PM.

Upon conversion to permanent, benefits package includes: Medical, Dental, Vision, Paid Time Off, Holiday Pay, 401(k)

Interested candidates may apply online at www.indeed.com