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1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College Dublin [email protected]

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Page 1: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

1/24

VoIP Prioritisation over WLAN for Fixed Mobile Convergence

Brendan Kearns, eircom

Séan Murphy Performance Engineering Laboratory, University College Dublin

[email protected]

Page 2: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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WLAN Congestion Dominates Voice Quality

[email protected]

Light Load

Network Core

Access Point

Network Access

Congestion

Upstream DELAY

DownDELAY

Devices

Access Point

Page 3: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Do we really need

QOS on WLAN?

[email protected]

Page 4: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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a wasted effort?

[email protected]

Page 5: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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WLAN speed increasing so congestion unlikely?

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11Mbit/s 802.11b6 calls

54Mbit/s 802.11g18 calls

100Mbit/s 802.11n40 calls

Page 6: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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In reality, capacity is not so high ….and

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5Mbits Max 802.11b

<<6 calls

28Mbit/s Max 802.11g

<<18 calls

50Mbit/s Max 802.11n

<<40 calls

Page 7: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Use Cases: Home and Enterprise

• Devices clustered around AP

• Good channel conditions

• High utilisation

Access Point

LaptopRadio

• Multiple devices give longer wait times

• Dispersal means lower bitrates

• Encryption reduces efficiency

• Congestion at lower utilisation

Access Point

LaptopRadio

The Home

The Enterprise

Page 8: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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…...QOS can protect voice quality during traffic congestion.

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Page 9: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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… giving reliable voice quality

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Page 10: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Contents

• Contrast the WLAN access protocol, without and with QOS

• Test bed description

• How are voice / data are discriminated

• Experimental Results

• Conclusions

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Page 11: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Behaviour without QOS

• AP & devices contend for access

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1 0 tx

1

3

0

2

time

tx

busy

busy

• As we start the AP is transmitting

2

4

• Handset, laptop pause for ‘wait time’

• Then start random backoff countertx

freeze

• Laptop gets medium

• Handset freezes counter

• Voice packet is delayed

AP

Upstream DELAY

DownDELAY

Devices

Access Point

Page 12: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Behaviour without QOS…problems

• Universal wait and backoff times, thus

• voice can get trapped behind data traffic

• all traffic equally degraded in congestion

• No priority for access point, thus

• downstream traffic is penalised

[email protected]

Page 13: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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802.11 operation with QOS

• 802.11e & WMM

• WMM certification

• Shorter wait & backoff counter for voice

• AP brodcasts wait & backoff counter to wireless devices

• So downstream traffic is prioritised

• Now handset gets the radio

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tx

wait

wait

tx

freeze 1 0 tx

2

4

1

3

0

2

time

AP

Upstream DELAY

DownDELAY

Devices

Access Point

Page 14: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Test Bed

• VoIP traffic generation code

• Tx and Rx are time synchronised

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Access Point

VoIP Call Generator

Server

Wireless Device Client 1

Call 1

Time Synch

Wireless Device Client 8

Call 8

• Eight calls sufficient to overload .11b

• Thus one way delay measured

Upstream DELAY

DownDELAY

Devices

Access Point

Page 15: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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[email protected]

QOS Switched off: all traffic is legacyAccess Point with WMM Switched Off

All Device Types

Legacy

Legacy

Page 16: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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[email protected]

QOS on: four traffic classes

LegacyUp

Best Effort*Down

VoiceDown

VoiceUp

1. Voice Downstream

2. Voice Upstream

3. Best Effort Downstream

4. Best Effort or Legacy Upstream

Access Point with WMM Switched On

LegacyDevice

WMM Device

Page 17: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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[EXPT 1] Enterprise: WMM switched off at AP

Calls started at 10 sec intervals

Each call lasts 90 sec

Graph of utilisation Vs time

It shows utilisation building up until seven calls are connected

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Seventh Call

First Call

Congestion

Page 18: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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[Expt 1] Enterprise: WMM switched off at AP

Now view from latency perspective

Latency on vertical axis Vs Time

Good quality at six calls

On seventh call

Downstream garbled

Constant 400mS delay

Large packet loss

Upstream minimally impacted

[email protected]

Degraded Voice

0

100

200

300

400

500

600

Access Category = Legacy

Upstream Latency

For a Call

Downstream Latency

For a call

Seventh Call

WLAN user cannot hear B party

0

50

100

150

200

250

300

Time 0 - 90sec

Page 19: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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[Expt 2] Enterprise: Some handsets have QOS Mixture of legacy and WMM calls

Good quality at six calls

On seventh, legacy calls impacted

Upstream garbled

Massive delay

No packet loss

High latency because its got lowest priority

Downstream is not impacted

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0

400

800

1200

1600

0

50

100

150

200

Legacy Downstream Latency

Legacy Upstream Latency

B party cannot hear

WLAN user7th

Calladded

Prioritised voice quality is protected

Page 20: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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[Expt 3] Enterprise: File Download

Latency shown for legacy call

Large UDP download for 20 sec

Downstream voice quality degraded

400ms delay

20% packet loss

Upstream is not impacted

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Download Starts

WLAN user cannot hear B party

Legacy

Downstream

Latency

0

100

200

300

400

Legacy Upstream Latency

0

100

200

300

400

Repeat expt with prioritised call in progress

Now there is no impact on voice quality

Page 21: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Summary

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Downstream LatencyUpstream Latency

EXPT 1No WMM

Degraded Voice

Constant 400mS DelayLarge Packet Loss

EXPT 2Latency for Legacy Devices Competing

with Prioritised Voice

Degraded Voice

Massive DelayNo Packet Loss

EXPT 3Latency for Legacy Devices During Data

Download

Degraded Voice

Constant 400mS DelayLarge Packet Loss

Page 22: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Conclusions

• WMM protects voice quality during congestion

• Absolute guarantees not possible with WMM

• QOS case is not compelling for home

• QOS can deliver significant benifits to the enterprise

[email protected]

This is the first published experimental study of QOS on commercially available hardware. It was configured with realistic QOS parameters …….

so the results presented are applicable to real implementations.……...

Dziekuje.……...

Page 23: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Personal details: (1/2)

Name:

Surname:

Company:

Phone:

E-mail:

Brendan

Kearns

eircom

+353 1 701 7842

[email protected]

[email protected]

Page 24: 1/24 VoIP Prioritisation over WLAN for Fixed Mobile Convergence Brendan Kearns, eircom Séan Murphy Performance Engineering Laboratory, University College

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Personal details: (2/2)

Name:

Surname:

Company:

Phone:

E-mail:

Sean

Murphy

UCD, Dublin

+353 1 716 0000

[email protected]

[email protected]