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    Corporate-LevelStrategy: Related and

    Unrelated Diversification1

    0

    Chapter

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se as

    per(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    CHARLES W. L. HILL / GARETH R. JONESCHARLES W. L. HILL / GARETH R. JONES

    Strategic ManagementStrategic Management An Integrated Approach 10th ed.An Integrated Approach 10th ed.

    Student Version

    Prepared by C. Douga! Coud " Pro#e!!or E$er%&u! o# A''ou(&%(g" Pepperd%(e )(%*er!%&y

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    Lear(%(g Ob+e'&%*e,Lear(%(g Ob+e'&%*e,A#&er read%(g &-%!A#&er read%(g &-%!

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    d%*er!%'a&%o(.d%*er!%'a&%o(.

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    INCREASING PROITA2ILIT3INCREASING PROITA2ILIT3

    THRO)GH DI4ERSIICATIONTHRO)GH DI4ERSIICATION

    Diversification is the process of entering new

    industries, distinct from a companys core or

    original industry, to make new kinds of products

    that can be sold profitable.

    A diversified company is one that makes and

    sells in two or more distinct industries.

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    INCREASING PROITA2ILIT3INCREASING PROITA2ILIT3

    THRO)GH DI4ERSIICATIONTHRO)GH DI4ERSIICATION

    The managers of most companies oftenconsider diversification when they are

    generating free cash flow, that is, cash in

    excess of that required:

    to fund new investments in the companys

    current business and

    to meet debt commitments.

    n theory, any free cash flow belongs to theshareholders! thus, a diversification strategy is

    notconsistent with maximi"ing returns to

    shareholders. 2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

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    Lear(%(g Ob+e'&%*e,Lear(%(g Ob+e'&%*e,A#&er read%(g &-%!A#&er read%(g &-%!

    '-ap&er" you !-oud be abe &o e5pa%('-ap&er" you !-oud be abe &o e5pa%(

    &-e *e pr%$ary ay! %( -%'-&-e *e pr%$ary ay! %( -%'-

    d%*er!%'a&%o( 'a( %('rea!e 'o$pa(yd%*er!%'a&%o( 'a( %('rea!e 'o$pa(y

    pro&ab%%&y.pro&ab%%&y.

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    Transferring competenciesinvolves taking adistinctive competency developed by a new

    business unit in one industry and implanting it in

    a business unit operating in another industry.

    #ompanies that base their diversificationstrategy on transferring competencies tend to

    acquire new business relatedto their existing

    business activities.

    TRANSERRING CO6PETENCIESTRANSERRING CO6PETENCIES

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    A commonalityis some kind of skill or attribute,

    which, when it is shared or used by two or more

    business units:

    allows both businesses to operate more

    effectively and efficiently,

    and create more value for customers.

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    To increase profitability, the competencies

    transferred must involve value$chain activitiesthat gives the business unit competitive

    advantage in the future.

    TRANSERRING CO6PETENCIES7TRANSERRING CO6PETENCIES7

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    Leveraging competencies involves taking a

    distinctive competency developed by a business

    unit in one industry and using it to create a new

    business unit or division of a different industry.

    The difference between leveraging competenciesand transferring competencies is that leveraging

    competencies means a newbusiness is being

    created.

    Transferring competencies involves the sharing

    of competencies between two existing

    businesses.

    LE4ERAGING CO6PETENCIESLE4ERAGING CO6PETENCIES

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

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    Economies of scope arise when one or more of

    a diversified companys business units are able

    to reali"e cost$saving or differentiation synergies.

    #ompanies can more effectively pool, share, and

    utili"e expensive resources or capabilities.

    %haring resources or capabilities across

    business units lowers a companys cost structure

    compared to companies that operate in only oneindustry.

    SHARING RESO)RCES AND CAPA2ILITIESSHARING RESO)RCES AND CAPA2ILITIES

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

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    n search of new ways to differentiate products,

    more and more companies are entering into

    industries that provide customers with new

    products connected or related to existing products.

    Thisproduct bundling allows a company toexpand the range of products it produces to

    provide customers a complete package of related

    products.

    The goal is to bundle products to offer customers

    lower prices and&or a superior product or service.

    )SING PROD)CT 2)NDLING)SING PROD)CT 2)NDLING

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

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    General organizational competencies are the

    result of the skills of a companys top managers

    and functional experts.

    )TILI8ING GENERAL ORGANI7)TILI8ING GENERAL ORGANI7

    8ATIONAL CO6PETENCIES8ATIONAL CO6PETENCIES

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    E(&repre(eur%aE(&repre(eur%a

    Capab%%&%e!Capab%%&%e!x To promote entrepreneurship, a company must:

    '( )ncourage managers to take risks.

    *( +ive them the time and resources to pursue novel

    ideas.( -ot punish managers when a new idea fails.

    ( -ot pursue too many risky new ventures that have

    a low probability of generating a profit.

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    )TILI8ING GENERAL ORGANI7)TILI8ING GENERAL ORGANI7

    8ATIONAL CO6PETENCIES8ATIONAL CO6PETENCIES

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    Capab%%&%e! o# Orga(%9a&%o(aCapab%%&%e! o# Orga(%9a&%o(aDe!%g(De!%g(

    Organizational design skills are a result of a

    managers ability to create a structure, culture,

    and control systems. )ffective organi"ational structure and controls

    create incentives that encourage business unit

    managers to maximi"e efficiency and

    effectiveness of their units. +ood organi"ational design helps prevent

    missing out on profitable new opportunities.

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    )TILI8ING GENERAL ORGANI7)TILI8ING GENERAL ORGANI7

    8ATIONAL CO6PETENCIES8ATIONAL CO6PETENCIES

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    Super%or S&ra&eg%' 6a(age$e(&Super%or S&ra&eg%' 6a(age$e(&Capab%%&%e!Capab%%&%e!

    x

    /or diversification to increase profitability, a

    companys top managers must have superior

    capabilities in strategic management. They must possess the intangible skills that are

    required to manage different business units in a

    way that enables these units to perform better

    than they would if they were independentcompanies.

    These skills are a rare and valuable capability.

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    )TILI8ING GENERAL ORGANI7)TILI8ING GENERAL ORGANI7

    8ATIONAL CO6PETENCIES8ATIONAL CO6PETENCIES

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    Super%or S&ra&eg%' 6a(age$e(&Super%or S&ra&eg%' 6a(age$e(&Capab%%&%e!Capab%%&%e!

    x

    There are several ways to improve the

    performance of an acquired company:

    '( 0eplace top managers of the acquired company with a

    more aggressive top management team.

    *( %ell off expensive assets and terminates managers and

    employees to reduce the cost structure.

    ( The new management team works to devise new

    strategies to improve performance of the operations ofthe acquired company.

    ( 1ffer bonuses to motivate managers and employees.

    2( %et challenging goals at all levels 3stretchgoals(.

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    $a(ager! &o pur!ue rea&ed$a(ager! &o pur!ue rea&edd%*er!%'a&%o( *er!u! u(rea&edd%*er!%'a&%o( *er!u! u(rea&ed

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    'o$pa(%e! pur!ue bo&- !&ra&eg%e!.'o$pa(%e! pur!ue bo&- !&ra&eg%e!.

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    RELATED DI4ERSIICATIONRELATED DI4ERSIICATION Related diversification is a corporate$level

    strategy that is based on the goal of establishing a

    business unit in a new industry that is relatedto a

    companys existing business units by: some form of commonality or linkage between value$

    chain functions of the existing and new business

    units.

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    The greater the number of linkages that can be

    formed among business units, the greater the

    potential to reali"e the profit$enhancing benefits

    of diversifying.

    4iversification allows a company to use anygeneral organi"ational competency it possesses

    to increase the overall performance of allits

    different industry divisions.

    %trategic managers may strive to create a

    structure and culture that encourages

    entrepreneurship across divisions.

    RELATED DI4ERSIICATIONRELATED DI4ERSIICATION

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

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    Unrelated diversification is a corporate$level

    strategy based on a multibusiness model with a

    goal to increase profitability through:

    the use of general organi"ational

    competencies, and increase the performance of allthe companys

    business units.

    )NRELATED DI4ERSIICATION)NRELATED DI4ERSIICATION

    #ompanies pursuing this strategy are often called

    conglomerates! that is, business organi"ations

    that operate in many diverse industries.

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    5hen the managers who possess hard$to$define

    skills leave, they often take their visions with them.

    A companys new leader may lack the competency

    or commitment necessary to pursue diversification

    successfully over time.

    The environment often changes rapidly andunpredictably over time.

    The future success of any business is hard to

    predict when using diversification.

    THE LI6ITS ANDTHE LI6ITS AND

    DISAD4ANTAGES ODISAD4ANTAGES O

    DI4ERSIICATIONDI4ERSIICATIONC-a(ge! %( &-e I(du!&ry orCo$pa(y

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    Although they know they should divest unprofitable

    businesses, managers 6make up7 reasons why they

    should keep their businesses together.

    n the past, one widely used 3and false( 8ustification

    for diversification was that the strategy would allow

    a company to obtain the benefits of risk pooling.

    5hen a companys core business is in trouble,

    some think diversification will rescue it and lead to

    long$term growth and profitability.

    THE LI6ITS ANDTHE LI6ITS AND

    DISAD4ANTAGES ODISAD4ANTAGES O

    DI4ERSIICATIONDI4ERSIICATIOND%*er!%'a&%o( #or &-e Wro(gRea!o(!

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    10-1 2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    ureaucratic costs are the costs associated with

    solving the transaction difficulties that arise

    between a companys business unit and betweenthe business unit and corporate headquarters, as

    the company attempts to obtain the benefits from

    transferring, sharing, and leveraging competencies.

    The greater the number of business units, the more

    difficult it is for corporate managers to remain

    informed about each business.

    THE LI6ITS ANDTHE LI6ITS AND

    DISAD4ANTAGES ODISAD4ANTAGES O

    DI4ERSIICATIONDI4ERSIICATIONT-e 2ureau'ra&%' Co!&! o#D%*er!%'a&%o(

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    0elated diversification is preferred when 3'( the

    companys competencies can be applied across a

    greater number of industries, and 3*( the companyhas superior strategic capabilities that allow it to

    keep bureaucratic costs under control.

    9nrelated diversification is preferred when 3'( topmanagers are skilled at raising the profitability of a

    poorly run business, and 3*( superior management

    is able to keep costs under control.

    THE LI6ITS ANDTHE LI6ITS AND

    DISAD4ANTAGES ODISAD4ANTAGES O

    DI4ERSIICATIONDI4ERSIICATIONC-oo!%(g a S&ra&egy

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    10-"0

    Lear(%(g Ob+e'&%*e,Lear(%(g Ob+e'&%*e,A#&er read%(g &-%! '-ap&er"A#&er read%(g &-%! '-ap&er"

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    ENTERING NEW IND)STRIES,ENTERING NEW IND)STRIES,INTERNAL NEW 4ENT)RINGINTERNAL NEW 4ENT)RING

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    !nternal ne" venturing is the process of

    transferring resources to and creating a new

    business unit or division in a new industry.

    A company may use internal venturing to enter a

    newly emerging or embryonic industry.

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    10-"1 2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    0easons given to explain the high failure rate

    3 to ;ut research in the hands of skilled managers.

    *( )ncourage managers to work with 0?4 scientists.

    ( /oster a close link between 0?4 and marketing.

    ENTERING NEW IND)STRIES,ENTERING NEW IND)STRIES,

    INTERNAL NEW 4ENT)RINGINTERNAL NEW 4ENT)RING

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    ENTERING NEW IND)STRIES,ENTERING NEW IND)STRIES,

    AC;)ISITIONSAC;)ISITIONS

    2013 Cengage Learning. ll Rig!ts Reserved. "ay not #e copied$ scanned$ or d%plicated$ in &!ole or in part$ e'cept for %se asper(itted in a license distri#%ted &it! a certain prod%ct or service or ot!er&ise on a pass&ord-protected &e#site for classroo( %se.

    A company is particularly likely to use ac#uisitions

    when it needs to move fast to establish a presencein an industry.

    )ntering a new industry through internal venturing

    is a relatively slow process. Acquisition is a much

    quicker way for a company to establish a significantmarket presence.

    Acquisitions are often perceived as being less risky

    than internal new ventures because they involveless commercial uncertainty.

    t is an attractive way to enter an industry that is

    protected by high barriers to entry.

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    Acquisitions may fail to raise the performance of

    the acquiring companies for the following reasons:'( =anagement problems

    *( 1verestimating the potential economic benefits

    ( Acquisitions tend to be expensive 3no profit increases(

    ( >oor screening results in not seeing ma8or problems

    +uidelines for successful acquisition:

    '( Target identification and preacquisition screening

    *( @idding strategy

    ( ntegration

    ( earning from experience

    ENTERING NEW IND)STRIES,ENTERING NEW IND)STRIES,

    AC;)ISITIONSAC;)ISITIONS

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    10-"4

    ENTERING NEW IND)STRIES, JOINT 4ENT)RESENTERING NEW IND)STRIES, JOINT 4ENT)RES

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    $oint venturesinvolve two or more companies

    agreeing to pool their resources to create newbusinesses.

    t frequently becomes the most appropriate method

    to enter a new industry because it allows a

    company to share the risks and costs associatedwith establishing a business unit in the new

    industry with another company.

    The 8oint ventures approach is most appropriatewhen the companies share complementaryskills or

    distinctive companies because this increases the

    probability of a 8oint ventures success.

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    4isadvantages of entering a 8oint venture:

    '( 5hile it allows companies to share the risks and costsof developing a new business, it also requires that

    they share in the profits if they succeed.

    *( f one partners skills are more important than the

    other partners skills, the partner with more valuableskills will have to 6give away7 profits to the other party

    because of the 2roblems can arise if the partners business models

    conflict.( A company runs the risk of giving away important

    company$specific knowledge to its partner.

    ENTERING NEW IND)STRIES, JOINT 4ENT)RESENTERING NEW IND)STRIES, JOINT 4ENT)RES