11 tactics, tips & tools to leverage a powerful social ... · •your organization’s brand...

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Copyright © 2018 American Institutes for Research (AIR). All rights reserved. No part of this presentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from AIR. Submit copyright permissions requests to the AIR Publications Copyright and Permissions Help Desk at [email protected]. Users may need to secure additional permissions from copyright holders whose work AIR included after obtaining permission as noted to reproduce or adapt materials for this presentation. 11 Tactics, Tips & Tools to Leverage a Powerful Social Media Strategy By Madalyn Sklar Social Media Marketing Strategist

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Page 1: 11 Tactics, Tips & Tools to Leverage a Powerful Social ... · •Your organization’s brand should be easy to identify. •Have great imagery on your sites –profile and header

Copyright © 2018 American Institutes for Research (AIR). All rights reserved. No part of this presentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from AIR. Submit copyright

permissions requests to the AIR Publications Copyright and Permissions Help Desk at [email protected]. Users may need to secure additional permissions from copyright holders whose work AIR included after obtaining permission as noted to reproduce or adapt materials for this presentation.

11 Tactics, Tips & Tools to

Leverage a Powerful

Social Media Strategy

By Madalyn Sklar

Social Media Marketing Strategist

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About Madalyn Sklar

• Digital marketer for 22 years

• Social media marketing for 13 years

• Twitter chat host

• Podcaster

• Ranked #1 Social Media in Houston

• Named one of 50 Must-Follow Women Entrepreneurs by Huffington Post

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What We’ll Cover Today

I’m going to share 11 effective ways to elevate your presence on social media using a variety of tactics, tips, and tools.

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What We’ll Cover Today

1. Branding

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What We’ll Cover Today

1. Branding

2. Consistency

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

5. Evergreen Content

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

5. Evergreen Content

6. How to Use Hashtags

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

5. Evergreen Content

6. How to Use Hashtags

7. The Importance of Images

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

5. Evergreen Content

6. How to Use Hashtags

7. The Importance of Images

8. Engagement11

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

5. Evergreen Content

6. How to Use Hashtags

7. The Importance of Images

8. Engagement

9. Analytics 12

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

5. Evergreen Content

6. How to Use Hashtags

7. The Importance of Images

8. Engagement

9. Analytics

10. Live Streaming Video13

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What We’ll Cover Today

1. Branding

2. Consistency

3. How Often You Should Post

4. Content Curation

5. Evergreen Content

6. How to Use Hashtags

7. The Importance of Images

8. Engagement

9. Analytics

10. Live Streaming Video

11. Tools14

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1. Branding

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1. Branding

• Be sure your logo, fonts, color scheme, and graphics are consistent on all your social media sites.

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1. Branding

• Be sure your logo, fonts, color scheme, and graphics are consistent on all your social media sites.

• Your organization’s brand should be easy to identify.

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1. Branding

• Be sure your logo, fonts, color scheme, and graphics are consistent on all your social media sites.

• Your organization’s brand should be easy to identify.

• Have great imagery on your sites – profile and header images.

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1. Branding

• Have a compelling bio.

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1. Branding

• Have a compelling bio.

• Social media is crowded – how can you stand out?

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1. Branding

• Have a compelling bio.

• Social media is crowded – how can you stand out?

• Look at what others are doing in your space. It’s a great way to get ideas.

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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1. Branding

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2. Consistency

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2. Consistency

• Consistency is key in social media marketing.

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2. Consistency

• Consistency is key in social media marketing.

• Be consistent in the look and feel (branding) of your social media presence.

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2. Consistency

• Consistency is key in social media marketing.

• Be consistent in the look and feel (branding) of your social media presence.

• Be consistent in the content your produce and share.

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2. Consistency

• Your brand is reflected through –

• Aesthetics of your profile (branding)

• Content

• Tone

• Voice

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2. Consistency

• Take your branding elements/style and share it consistently on social media so that people will easily recognize it.

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2. Consistency

• Sue B. Zimmerman, aka “The Instagram Expert”

She uses pastel colors and the same fonts so consistently in her social media posts that you recognize her brand/style without having to see her name.

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2. Consistency

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2. Consistency

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2. Consistency

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2. Consistency

• Make your social engagement a habit.

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2. Consistency

• Make your social engagement a habit.

• Post content daily.

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2. Consistency

• Make your social engagement a habit.

• Post content daily.

• Share consistent content that relates to your industry and your story

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2. Consistency

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2. Consistency

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2. Consistency

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2. Consistency

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3. How Often Should You Post?

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3. How Often Should You Post?

• What are your goals with social media?

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3. How Often Should You Post?

• What are your goals with social media?

• What is your mission?

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3. How Often Should You Post?

• What are your goals with social media?

• What is your mission?

• Know that no two companies or organizations are alike.

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3. How Often Should You Post?

• What are your goals with social media?

• What is your mission?

• Know that no two companies or organizations are alike.

• There are so many factors to consider:

• industry, demographics, time invested 56

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3. How Often Should You Post?

According to CoSchedule and 10 data-driven studies, here’s how often you should post:

Source: Inc.com

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3. How Often Should You Post?

According to CoSchedule and 10 data-driven studies, here’s how often you should post:

• Facebook: 1 post per day

Source: Inc.com

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3. How Often Should You Post?

According to CoSchedule and 10 data-driven studies, here’s how often you should post:

• Facebook: 1 post per day

• Twitter: 15 tweets per day

Source: Inc.com

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3. How Often Should You Post?

According to CoSchedule and 10 data-driven studies, here’s how often you should post:

• Facebook: 1 post per day

• Twitter: 15 tweets per day

• Instagram: 1–2 posts per day

Source: Inc.com

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3. How Often Should You Post?

According to CoSchedule and 10 data-driven studies, here’s how often you should post:

• Facebook: 1 post per day

• Twitter: 15 tweets per day

• Instagram: 1–2 posts per day

• LinkedIn: 1 post per day

Source: Inc.com

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3. How Often Should You Post?

According to CoSchedule and 10 data-driven studies, here’s how often you should post:

• Facebook: 1 post per day

• Twitter: 15 tweets per day

• Instagram: 1–2 posts per day

• LinkedIn: 1 post per day

• Pinterest: 11 pins per day

Source: Inc.com

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3. How Often Should You Post?

Tip: Check your analytics regularly to see how your posts are doing and adjust accordingly.

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4. Content Curation

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4. Content Curation

• Content curation is the process of gathering information related to a particular topic or interest.

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4. Content Curation

• Content curation is the process of gathering information related to a particular topic or interest.

• Share content to your social media followers that is organized and meaningful.

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4. Content Curation

• Original Content vs. Shared Content

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4. Content Curation

• Original Content vs. Shared Content

• Think about what percentage of your content will be original and how much will be shared.

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4. Content Curation

Original Content

• Share your articles, press releases, information.

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4. Content Curation

Original Content

• Share your articles, press releases, information.

• Blog posts

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4. Content Curation

Original Content

• Share your articles, press releases, information.

• Blog posts

• Photos

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4. Content Curation

Original Content

• Share your articles, press releases, information.

• Blog posts

• Photos

• Videos

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4. Content Curation

Original Content

• Share your articles, press releases, information.

• Blog posts

• Photos

• Videos

• Events

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4. Content Curation

Shared Content

• Share articles and information from other sources.

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4. Content Curation

Shared Content

• Share articles and information from other sources:

• From relevant websites and social media

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4. Content Curation

Shared Content

• Share articles and information from other sources:

• From relevant websites and social media

• From influencers and industry leaders

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4. Content Curation

How to Source Content

• Re-share other social media posts

• Retweet on Twitter or share on Facebook.

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4. Content Curation

How to Source Content

• Re-share other social media posts

• Retweet on Twitter or share on Facebook.

• Manual Research

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4. Content Curation

How to Source Content

• Re-share other social media posts• Retweet on Twitter or share on Facebook.

• Manual Research

• Feedly.com• Content curation tool that aggregates the latest

posts from publications, blogs, and RSS feeds 79

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4. Content Curation

• Think about your message and goal for each post.

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4. Content Curation

• Think about your message and goal for each post.

• Compose content with purpose.

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4. Content Curation

• Think about your message and goal for each post.

• Compose content with purpose.

• Check your analytics regularly.

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4. Content Curation

• Think about your message and goal for each post.

• Compose content with purpose.

• Check your analytics regularly.

• Repurpose your best and most popular content.83

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4. Content Curation

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4. Content Curation

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4. Content Curation

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4. Content Curation

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4. Content Curation

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4. Content Curation

Example: Post on Facebook

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4. Content Curation

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4. Content Curation

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4. Content Curation

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4. Content Curation

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4. Content Curation

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4. Content Curation

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4. Content Curation

Schedule using Buffer

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4. Content Curation

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5. Evergreen Content

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5. Evergreen Content

• What is evergreen content?

It’s information that does not expire. 99

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5. Evergreen Content

• What is evergreen content?

• Generic articles and information

It’s information that does not expire. 100

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5. Evergreen Content

• What is evergreen content?

• Generic articles and information

• Lists

It’s information that does not expire. 101

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5. Evergreen Content

• What is evergreen content?

• Generic articles and information

• Lists

• How–tos

It’s information that does not expire. 102

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5. Evergreen Content

• What is evergreen content?

• Generic articles and information

• Lists

• How–tos

• FAQs

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5. Evergreen Content

• What is evergreen content?

• Generic articles and information

• Lists

• How–tos

• FAQs

• Resources

It’s information that does not expire. 104

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5. Evergreen Content

• What is evergreen content?

• Generic articles and information

• Lists

• How–tos

• FAQs

• Resources

• Reviews

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5. Evergreen Content

• What is evergreen content?

• Generic articles and information

• Lists

• How–tos

• FAQs

• Resources

• Reviews

• Videos

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5. Evergreen Content

• Evergreen content Is NOT

• News articles about the latest trends

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5. Evergreen Content

• Evergreen content Is NOT

• News articles about the latest trends

• Event announcements

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5. Evergreen Content

• Evergreen content Is NOT

• News articles about the latest trends

• Event announcements

• Stats or numbers that will go out of date

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5. Evergreen Content

• Evergreen content Is NOT

• News articles about the latest trends

• Event announcements

• Stats or numbers that will go out of date

• Seasonal information

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5. Evergreen Content

• Why use evergreen content in our social media?

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5. Evergreen Content

• Why use evergreen content in our social media?

• It should be interesting, relevant, and timeless.

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5. Evergreen Content

• Why use evergreen content in our social media?

• It should be interesting, relevant, and timeless.

• This is content you can share again and again.

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5. Evergreen Content

• Why use evergreen content in our social media?

• It should be interesting, relevant, and timeless.

• This is content you can share again and again.

• Set it and forget it.

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5. Evergreen Content

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5. Evergreen Content

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5. Evergreen Content

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5. Evergreen Content

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5. Evergreen Content

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5. Evergreen Content

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5. Evergreen Content

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5. Evergreen Content

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6. How to Use Hashtags

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6. How to Use Hashtags

• Be specific with your hashtags.

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6. How to Use Hashtags

• Be specific with your hashtags.

• Make your hashtags relevant.

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6. How to Use Hashtags

• Be specific with your hashtags.

• Make your hashtags relevant.

• Don’t make them too long.

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6. How to Use Hashtags

• Be specific with your hashtags.

• Make your hashtags relevant.

• Don’t make them too long.

• Do not use too many hashtags in your posts or bio.

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6. How to Use Hashtags

• Be specific with your hashtags.

• Make your hashtags relevant.

• Don’t make them too long.

• Do not use too many hashtags in your posts or bio.

• Monitor your hashtags with Hootsuite. 128

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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6. How to Use Hashtags

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7. The Importance of Images

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7. The Importance of Images

• We process visuals 60,000 times faster than plain text.

Source: Market Mavenhausmanmarketingletter.com

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7. The Importance of Images

• We process visuals 60,000 times faster than plain text.

• Tweets with images get 150% more retweets than tweets without images.

Source: Market Mavenhausmanmarketingletter.com

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7. The Importance of Images

• We process visuals 60,000 times faster than plain text.

• Tweets with images get 150% more retweets than tweets without images.

• Facebook posts with images generate 2.3 times more engagement than posts without them.

Source: Market Mavenhausmanmarketingletter.com

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7. The Importance of Images

• We process visuals 60,000 times faster than plain text.

• Tweets with images get 150% more retweets than tweets without images.

• Facebook posts with images generate 2.3 times more engagement than posts without them.

• Social media content will generate 94% more views if it contains visual elements.

Source: Market Mavenhausmanmarketingletter.com

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7. The Importance of Images

• We process visuals 60,000 times faster than plain text.

• Tweets with images get 150% more retweets than tweets without images.

• Facebook posts with images generate 2.3 times more engagement than posts without them.

• Social media content will generate 94% more views if it contains visual elements.

• Views of social media posts can increase by 48% if the post contain both images and videos.

Source: Market Mavenhausmanmarketingletter.com

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7. The Importance of Images

• Images bring out emotions in us.

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7. The Importance of Images

• Images bring out emotions in us.

• An image can convey a wide range of information, or it can focus on a single thought.

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7. The Importance of Images

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7. The Importance of Images

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7. The Importance of Images

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7. The Importance of Images

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7. The Importance of Images

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8. Engagement

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8. Engagement

• Listen. Ask. Learn.

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8. Engagement

• Listen. Ask. Learn.

• Listen to your community.

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8. Engagement

• Listen. Ask. Learn.

• Listen to your community.

• Ask them questions. Engage.

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8. Engagement

• Listen. Ask. Learn.

• Listen to your community.

• Ask them questions. Engage.

• Learn about their needs and wants.

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8. Engagement

• Listen. Ask. Learn.

• Listen to your community.

• Ask them questions. Engage.

• Learn about their needs and wants.

• You’ll uncover like-minded people.

• Fans, followers, advocates

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8. Engagement

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8. Engagement

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8. Engagement

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8. Engagement

Important Tip:

Tag people you are talking to or talking about.

They don’t know you’re having a conversation about them unless you tag them.

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8. Engagement

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9. Analytics

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9. Analytics

• Regularly view your statistics.

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9. Analytics

• Regularly view your statistics.

• Google Analytics

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9. Analytics

• Regularly view your statistics.

• Google Analytics

• Facebook Page Insights

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9. Analytics

• Regularly view your statistics.

• Google Analytics

• Facebook Page Insights

• Twitter Analytics

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9. Analytics

• Regularly view your statistics.

• Google Analytics

• Facebook Page Insights

• Twitter Analytics

• Instagram Analytics

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9. Analytics

• Your stats can help guide your posting and strategy decisions.

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9. Analytics

• Your stats can help guide your posting and strategy decisions.

• Test. Analyze. Find what’s working.

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9. Analytics

• Your stats can help guide your posting and strategy decisions.

• Test. Analyze. Find what’s working.

• Let the data guide your success.

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9. Analytics – Facebook

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9. Analytics – Facebook

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9. Analytics – Facebook

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9. Analytics – Facebook

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9. Analytics – Twitter

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9. Analytics – Twitter

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9. Analytics – Instagram

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9. Analytics – Instagram

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9. Analytics – Twitter

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9. Analytics – Twitter

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9. Analytics – Twitter

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9. Analytics – Twitter

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9. Analytics – Twitter

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9. Analytics – Twitter

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9. Analytics – Instagram

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9. Analytics – Instagram

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9. Analytics – Instagram

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9. Analytics – Instagram

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9. Analytics – Instagram

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9. Analytics – Instagram

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10. Live Streaming Video

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10. Live Streaming Video

• Facebook Live – desktop and mobile

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10. Live Streaming Video

• Facebook Live – desktop and mobile

• Twitter Live/Periscope – mobile only

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10. Live Streaming Video

• Facebook Live – desktop and mobile

• Twitter Live/Periscope – mobile only

• Instagram Live – mobile only

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10. Live Streaming Video

• Facebook Live – desktop and mobile

• Twitter Live/Periscope – mobile only

• Instagram Live – mobile only

• YouTube Live – mobile and desktop

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10. Live Streaming Video – Facebook

Desktop:

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10. Live Streaming Video – Facebook

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10. Live Streaming Video – Facebook

Mobile:

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10. Live Streaming Video – Facebook

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10. Live Streaming Video – Twitter

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10. Live Streaming Video – Twitter

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10. Live Streaming Video – Instagram

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10. Live Streaming Video – Instagram

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10. Live Streaming Video – YouTube

Desktop:

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10. Live Streaming Video – YouTube

Mobile:

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10. Live Streaming Video – Facebook

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10. Live Streaming Video – Facebook

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11. Tools

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11. Tools

Recommended apps and tools:

• Hootsuite

• Buffer

• Social Jukebox

• Feedly

• Nuzzel

• Canva210

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11. Tools

Recommended apps and tools:

• Hootsuite – hootsuite.com

• Buffer – buffer.com

• Social Jukebox – socialjukebox.com

• Feedly – feedly.com

• Nuzzel – nuzzel.com

• Canva – canva.com211

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11. Tools

• Hootsuite – hootsuite.com

• Buffer – buffer.com

Hootsuite and Buffer are social media dashboards that help you manage multiple networks and profiles.

They work with Facebook, Twitter, LinkedIn, Instagram, Pinterest, and Google+. 212

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11. Tools

• Social Jukebox – socialjukebox.com

Social Jukebox is an automated social media management tool that lets you load content into a “jukebox” and schedule how often you want your social media posts to go out.

Works with Facebook, Twitter, and LinkedIn.

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11. Tools

• Feedly – feedly.com

• Nuzzel – nuzzel.com

Feedly is a news feed aggregator that helps you organize, read, and share content.

Nuzzel is a news feed based on what your friends are reading and sharing on social media.

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11. Tools

• Canva – canva.com

Canva is a graphic design tool that uses a drag-and-drop format. You can access over a million photographs, graphics, and fonts.

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11. Tools

Recommended apps and tools:

• Hootsuite (hootsuite.com) – Free/Paid

• Buffer (buffer.com) – Free/Paid

• Social Jukebox (socialjukebox.com) – Free Trial

• Feedly (feedly.com) – Free/Paid

• Nuzzel (nuzzel.com) – Free/Paid

• Canva (canva.com) – Free/Paid216

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What’s Next for You?

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Your Call to Action

• Audit your social media profiles.

• Check your profile image, header image, bio.

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Your Call to Action

• Audit your social media profiles.

• Check your profile image, header image, bio.

• Experiment with how often you post on the various sites.

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Your Call to Action

• Audit your social media profiles.

• Check your profile image, header image, bio.

• Experiment with how often you post on the various sites.

• Review your analytics – see what’s working and what is not.

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Your Call to Action

• Audit your social media profiles.

• Check your profile image, header image, bio.

• Experiment with how often you post on the various sites.

• Review your analytics – see what’s working and what is not.

• Experiment with live video.

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Your Call to Action

• Audit your social media profiles.

• Check your profile image, header image, bio.

• Experiment with how often you post on the various sites.

• Review your analytics – see what’s working and what is not.

• Experiment with live video.

• Try tools. They will save you time.

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Questions?

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Reach Madalyn Sklar at:Twitter: @MadalynSklar

Facebook: Facebook.com/MadalynSklar

Instagram: MadalynSklar

Website: www.MadalynSklar.com

Email: [email protected]

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Disclaimer

• The contents of this presentation were developed for a webcast sponsored under grant number 90DP0027 from the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR). NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). The contents of this presentation do not necessarily represent the policy of NIDILRR, ACL, HHS, and you should not assume endorsement by the Federal Government.

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