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1. Why Do I Need an AMS?2. How Do I Choose?3. How Do I Implement?4. How Long Does It Take?5. How Can I Customize?6. What Can I Upload & Download?7. Who Sees What?8. Will It Grow With Me?9. Who Will Hold My Hand?10.What’s My Ongoing Relationship?

1. Why Do I Need an AMS?

Imagine having all the technical

functionality to manage your

membership engagement at

your fingertips.

An AMS allows you to automate your

backend processes, including maintaining

your membership database and

communicating across the entire

association, in one web-based system

instead of using spreadsheets.

2. How Do I Choose?

The goal of an AMS is to give you freedom from the mundane tasks.

You’ll want to look at the different modules:

• Membership engagement

• Collecting dues

• Renewals

• Conferences/event registration

• Continuing education

These can all be managed within an AMS, the

best fit depends on the size of your

association’s membership.

3. How Do I Implement

Typically implementation is done

in a series of phases, with the

number of phases depending on

the amount of modules your

organization implements.

Some associations choose to implement over

phases, and others decide to go-live with a

core set of functionality, launching after

phase one and waiting to implement other

modules as their organization is ready.

4. How Long Does It Take?

On average, it takes three to

six months depending on the

features you need customized

in your specific modules.

The most efficient way to implement your

new software is to ensure your executive

team agrees on the requirements and

scope of the project before implementation

starts. Most AMS providers adhere to the

modern model of software delivery.

5. How Can I Customize? You want to be innovative and

serve your members, so your

AMS should be flexible to meet

your needs.

If you have thousands of members renewing

annually, you’ll need a system that can

incorporate auto-renewals. Stop wrestling

with the python of inflexible products and get

ready for membership management software

that was built for you.

6. What Can I Upload & Download?

If you don’t already have an

AMS, your provider should be

able to upload all the data from

your existing spreadsheets.

If you have an old AMS, your new

professional services team should be able

to do the data migration, import it from all

kinds of different systems, then QA the

data to ensure it’s correct. You should be

able to bulk import any record into the

system and also export any amount of

data out of the system.

7. Who Sees What?

Since your AMS runs in the cloud,

providing a service to multiple levels

of your association on one platform,

you can set permissions for what your

members, staff, or officers can access.

For example, what your members see on your

website to register for an event should seamlessly

integrate with your internal back-end system used

to set up the event registration.

8. Will It Grow With Me?

You’ll want to find an AMS

provider whose software can

scale as your association grows.

Use software that was made with you in

mind. Find a modern solution that gives

you the flexibility you need to serve your

membership this year and in the years to

come.

9. Who Will Hold My Hand?

Modern technology companies

call their client services team

“Customer Success” for a good

reason.

From implementation to support, the

AMS you implement has to be

successful. Your members will

acknowledge how slick your new

software is, plus your staff will be

able to operate more efficiently.

10. What’s My Ongoing Relationship? After you’re up and running on your

AMS, you shouldn’t be left alone.

Your Customer Success Manager will check in

with you regularly, providing technology support

and additional training.

When it comes time to renew your AMS

subscription, you’ll have a chance to upgrade

your technology to fit the new requirements of

your association.

In Conclusion – How Did You Answer?

Do you have an AMS which answers all of

these questions, or is there an essential

piece that’s missing?

MemberSuite’s AMS comes equipped with dozens of

modules, a fully-customizable platform, and a

dedicated professional services team who can provide

your association with techonology for the future.

MemberSuite is changing the way modern

associations do business.

Request a demo of our technology today atwww.MemberSuite.com