1

Introduction

Swiss Federal Institute of Technology Zurich (ETH Zurich)

Kühne-Stiftung, Führungskräfte-Qualifikationsprogramm: Netzwerkmanagement für logistische Prozesse (NetloP) 2010

Zurich, April 22, 2010

Univ.-Prof. Dr. Stephan M. Wagner

Chair of Logistics ManagementSwiss Federal Institute of Technology Zurich (ETH Zurich)

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The Swiss Federal Institute of Technology Zurich and the Chair of Logistics Management at a glance

Federally funded university, founded 1855

Study, research and work place of 18,000 people from 80 nations

More than 350 professors in 16 departments carry out researchthat is highly valued worldwide

Twenty-one Nobel Laureates

Top standing in the international competition amongtop universities

Department of Management, Technology,and Economics with 18 Chairs

The Chair of Logistics Management

– Endowment of the Kuehne Foundation

– Teaching of logistics and SCM in all programs

– Research and industry projects

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Prof. Dr. Stephan M. Wagner

Lecturer and trainer at various executive and corporate programs, e.g.

– University of Mainz; Bucerius Law School

– DHL Express; Kuehne + Nagel

Author and editor of 8 books and over 100 book chapters and articles

Swiss Federal Institute of Technology Zurich (ETH Zurich)

– Professor and Chair of Logistics Management

– Academic Director of the "Executive MBA-SCM" program

Ph.D. and Habilitation Degree from the University of St. Gallen

Over 10 years practical experience as

– Head of SCM for a technology group

– Senior manager for a top-management consulting firm

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Our team (1)

Prof. Dr. Stephan M. Wagner (Full Professor and Chair)

Ursula Maria Kempe-Kress (Secretary)

Dr. Christoph Bode (Post-doc)

Dr. Tarikere T. Niranjan (Post-doc)

Bublu (Sarbani) Thakur-Weigold (Industry-outreach manager)

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Our team (2): Ph.D. Students

Pan Theo Grosse-Ruyken (Topic: Supply chain fit and performance)

Ruben Oliver Jönke (Topic: After sales logistics)

René Kemmerling (Topic: Supply chain organization: A top-management perspective)

Kamil Mizgier (Topic: Management of extreme events)

Nikrouz Neshat (Topic: Supply chain risk management: A cultural perspective)

Victor Silveira-Carmagos (Topic: Just-In-Sequence)

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Awards

Teaching:

– ETH Teaching Award 2009

Research:

– NARTS Best Paper Award 2008

– IPSERA Best Paper Award 2009

– DSI Best Paper Award 2009

– DSI Elwood S. Buffa Doctoral Dissertation Competition 2009

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Our team works closely with managers and companies

TeachingTeaching ResearchResearch Industry projectsIndustry projects

Degree programs in management at the ETH- MSc- MAS- MBA SCM

Executive training (various Executive MBA programs)

Company-tailored in-house training (seminars and workshops with dedicated topics)

Training in cooperation with partners and professional associations (e.g. CSCMP, CAPS Research, BVL, GS1, ÖPWZ, SVME, BME)

Other teaching activities (e.g., "Netzwerkmanagement für logistische Prozesse")

Main research fields:– Purchasing and supply

management– Logistics and transportation

management– Business marketing

management– Supply chain management

Research approaches:– From basic research to

mission oriented research– Collaboration with

international partners Duration: From months to years

Practical projects with companies from various industries

Ability to cover the entire process

– Analysis, concepts, implementation, follow-up

– Data collection, data analysis, interviews, workshops, facilitation

Duration: From days to months

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E’ship

Strategy

Networks

Risk

Relationships

Innovation

Behavior

Sustainability

Areas of expertise and research

Supply Chain ManagementSupply Chain Management

SuppliersLogisticsService

ProvidersCustomers

Purchasing and Supply

Management

Purchasing and Supply

Management

Logistics and Transportation Management

Logistics and Transportation Management

BusinessMarketing

Management

BusinessMarketing

Management

Supply MarketSupply Market

Logistics Market

Logistics Market

Product Market

Product MarketTo

pics

Topi

cs

Mar

kets

Mar

kets

Actor

s

Actor

s

Activ

ities

Activ

ities

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Research activities and projects in detail

After Sales OperationsAfter Sales Operations

Management of LSPs

Management of LSPs

Supply Chain Strategy

Supply Chain Strategy

“Strategic fit” and performance outcomes

Supply chain organizational structures Supply chain risk management

Behavioral supply chain management Entrepreneurship / Supply chain

management interface

InnovationInnovation

Customer and supplier integration in NPD

Product commercialization along the supply chain

Innovation management at LSPs Service innovations

RelationshipsRelationships

Supplier development and competitive advantage

Supplier switching Supplier defaults

Value sharing in buyer-supplier relationships Aspects of social exchange in buyer-supplier

relationships

Success factors of logistics cooperation

Customer retention at LSPs Outsourcing of logistics services

Strategy processes at logistics service providers LSPs

After sales strategies and their alignment with supply chain and competitive strategies

Spare parts logistics

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44

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Research activities: Strong ties with international collaborators

Chair ofLogistics Management

ETH Zürich

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Teaching

The department D-MTEC offers graduate studies in management

– MSc ETH MTEC

– MAS ETH MTEC

– MBA SCM ETH(Prof. Dr. Stephan M. Wagner is Academic Director of the MBA SCM ETH)

– PhD program

Major courses offered by the Chair of Logistics Management:

– Strategic Supply Chain Management (Fall 2009, MSc)

– Purchasing and Supply Management (Spring 2010, MSc)

– Supply Chain Risks (Spring 2010, MSc)

– Market-Driven Logistics Service Organizations (Spring 2010, MSc)

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Today‘s agenda

9h15 – 11h15: Managing Risks in Supply Chains, with exercise

11h15 – 11h30: Coffee break

11h30 – 12h45: Case study: Einführung von Lean Six Sigma Prinzipien im Transport-Management

12h45 – 14h00: Lunch

14h00 – 15h30: Supply chain strategy, with exercise

15h30 – 15h45: Coffee break

15h45 – 17h00: Supply chain strategy: Discussion of exercise results and wrap-up