1. introduction - eusso

73
TABLE OF CONTENTS COPYRIGHT ........................................................................................................................................ 3 1. INTRODUCTION ........................................................................................................................... 4 PRODUCT OVERVIEW ........................................................................................................................ 4 COMPONENTS AND FEATURES .......................................................................................................... 4 HARDWARE INSTALLATION................................................................................................................. 5 2. PRINT SERVER INSTALLATION .............................................................................................. 6 PREPARATION .................................................................................................................................... 6 CONFIGURATION SOLUTION TABLE ................................................................................................... 6 3. THE SETUP UTILITY FOR WINDOWS-BASED ..................................................................... 7 INSTALLING THE SETUP WIZARD ....................................................................................................... 8 USING PSADMIN.............................................................................................................................. 16 WIZARD ............................................................................................................................................ 17 MANUAL SETUP ............................................................................................................................... 19 REFRESH.......................................................................................................................................... 22 MULTIPLE PRINT QUEUES CONFIGURATION ................................................................................... 22 UNINSTALLING THE PSADMIN ON WINDOWS PC ............................................................................ 22 4. INTERNET PRINTER CONNECTION AND HP WEB JETADMIN ..................................... 24 IPP OVERVIEW ................................................................................................................................ 24 HP WEB JETADMIN OVERVIEW ...................................................................................................... 26 INSTALLING HP WEB JETADMIN ..................................................................................................... 27 REMOVING HP WEB JETADMIN UTILITY ......................................................................................... 27 5. CONFIGURATION FROM EMBEDDED WEB SERVER...................................................... 28 OVERVIEW........................................................................................................................................ 28 USING EMBEDDED WEB SERVER .................................................................................................... 28 SETUP MENU ................................................................................................................................... 34 INSTALLING PRINT SERVER ON NETWARE 4.X/5.X......................................................................... 37 SETTING UP A MACINTOSH COMPUTER .......................................................................................... 40 6. NETWORK PRINT MONITOR .................................................................................................. 43 PREPARATION .................................................................................................................................. 43 TCP/IP PROTOCOL INSTALLATION ................................................................................................. 43 IPX/SPX-COMPATIBLE PROTOCOL INSTALLATION ......................................................................... 44 NETBEUI PROTOCOL INSTALLATION .............................................................................................. 44 WINDOWS 95/98/ME/NT/2000/XP INSTALLATION PROCEDURE................................................... 45 UNINSTALLING NETWORK PRINT PORT ON WINDOWS 95/98/ME/NT/2000/XP ........................... 47 7. TCP/IP LPR PORT PRINTING INSTALLATION ................................................................... 48 BASIC TCP/IP INSTALLATION OVERVIEW ....................................................................................... 48 ASSIGNING AN IP ADDRESS ............................................................................................................ 48 WINDOWS NT LPR PORT PRINTING INSTALLATION ....................................................................... 48 WINDOWS 2000/XP STANDARD TCP/IP PORT PRINTING INSTALLATION ..................................... 49 UNIX INSTALLATION ........................................................................................................................ 53 8. UPGRADING PRINT SERVER ................................................................................................. 61 1

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Page 1: 1. INTRODUCTION - EUSSO

TABLE OF CONTENTS COPYRIGHT 3

1 INTRODUCTION 4 PRODUCT OVERVIEW 4 COMPONENTS AND FEATURES 4 HARDWARE INSTALLATION 5

2 PRINT SERVER INSTALLATION 6 PREPARATION 6 CONFIGURATION SOLUTION TABLE 6

3 THE SETUP UTILITY FOR WINDOWS-BASED 7 INSTALLING THE SETUP WIZARD 8 USING PSADMIN 16 WIZARD 17 MANUAL SETUP 19 REFRESH 22 MULTIPLE PRINT QUEUES CONFIGURATION 22 UNINSTALLING THE PSADMIN ON WINDOWS PC 22

4 INTERNET PRINTER CONNECTION AND HP WEB JETADMIN 24 IPP OVERVIEW 24 HP WEB JETADMIN OVERVIEW 26 INSTALLING HP WEB JETADMIN 27 REMOVING HP WEB JETADMIN UTILITY 27

5 CONFIGURATION FROM EMBEDDED WEB SERVER 28 OVERVIEW 28 USING EMBEDDED WEB SERVER 28 SETUP MENU 34 INSTALLING PRINT SERVER ON NETWARE 4X5X 37 SETTING UP A MACINTOSH COMPUTER 40

6 NETWORK PRINT MONITOR 43 PREPARATION 43 TCPIP PROTOCOL INSTALLATION 43 IPXSPX-COMPATIBLE PROTOCOL INSTALLATION 44 NETBEUI PROTOCOL INSTALLATION 44 WINDOWS 9598MENT2000XP INSTALLATION PROCEDURE 45 UNINSTALLING NETWORK PRINT PORT ON WINDOWS 9598MENT2000XP 47

7 TCPIP LPR PORT PRINTING INSTALLATION 48 BASIC TCPIP INSTALLATION OVERVIEW 48 ASSIGNING AN IP ADDRESS 48 WINDOWS NT LPR PORT PRINTING INSTALLATION 48 WINDOWS 2000XP STANDARD TCPIP PORT PRINTING INSTALLATION 49 UNIX INSTALLATION 53

8 UPGRADING PRINT SERVER 61

1

OVERVIEW 61 UPGRADING THE PRINT SERVER FROM PSADMIN 61 UPGRADING THE PRINT SERVER FROM WINDOWS NT2000XP (THROUGH TCPIP) 61 UPGRADING THE PRINT SERVER FROM UNIX (THROUGH TCPIP) 62 UPGRADING THE PRINT SERVER FROM BROWSER 62

9 TROUBLESHOOTING 64 GENERAL TROUBLESHOOTING OVERVIEW 64 POWER RELATED PROBLEMS 64 WINDOWS 9598MENT2000XP TROUBLESHOOTING 65 MOVING THE PRINT SERVER TO A NEW SEGMENT 66 MOVING YOUR COMPUTER TO A NEW SEGMENT 67 NOVELL NETWARE TROUBLESHOOTING 67 TCPIP TROUBLESHOOTING 67

APPENDIX 70 LOAD DEFAULT VALUE 70 FREQUENTLY ASKED QUESTIONS 71 ADDITIONAL INSTALLATION INSTRUCTIONS 73

2

Trademarks NetWare is a registered trademark of Novell Inc and Windows 9598Me and Windows NT2000XP2003 are registered trademarks of Microsoft Corp All other brands and product names are trademarks of their respective companies Copyright No part of this publication may be reproduced in any form or by any means or used to make any derivative (such as translation transformation or adaptation) without the express written consent of the manufacturer as stipulated by the United States Copyright Act of 1976 FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to subpart J of Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which the user will be required to correct the interference at their own expense

Part No 535UCD-V12

3

1 Introduction

Product Overview The external print servers enhance capability by letting you place your printers plotters or equality printers at convenient locations directly on the Ethernet network and by increasing network printer performance and management

Network Management The print servers support the Simple Network Management Protocol (SNMP) which remote printer management and a warning A standard SNMP agent is permanent on these print servers Any standard SNMP-based application can be used to access and manage these print servers Network configuration The print servers provide an embedded web server that can be accessed via a prop web browser We also subsidiary Windows-based PSAdmin utility which help administrator to setup print server environment For example Netware Windows 9598Me Windows NT2000XP Mac or Unix system Components and Features

1-USB Port Print Server ˙1 USB 11 port ˙Fast Ethernet network port RJ-45 for 10Base-T or 100Base-TX ˙1 LED to indicate Status 2 LEDrsquos to indicate 10100M link lights ˙One Setup CD for Windows 9598MeNT2000XP2003 Userrsquos Guide ˙One external AC power adapter ˙One Quick Installation Guide ˙Built-in Reset Button

4

Before you start you should prepare One Win9XMe2000XP2003 computer with CD-ROM

One Printer with USB port

Hardware Installation To install the print server(s) you need to complete these steps ˙Confirm that your printer port work well ˙Connect the print server to the network and printer(s) and plug in the print server ˙Create a configuration page from the print server Follow these instructions to install the print server(s) please refer to any peripheral you are connecting to the print server 1 To ensure your printer(s) work well do one of the following

˙Send data through the parallel (USB) port of each printer you are connecting to the print server or generate a printer self-test page

2 Turn off the power for each printer

3 Connect the print server to printer(s)

Note One port print server attaching only one printer further three ports print server can expand three printers

4 Plug the AC power adapter to the print server

5 Power on the Print Server

6 Check the LEDrsquos marked as Status on topside or beside of the print server It should be flash five times normally if not please contact your local dealer for repair or replacement

7 Turn on the power of your printer(s) to begin printing

5

2 Print Server Installation

Preparation To meet usersrsquo network printing needs in todayrsquos heterogeneous and multiple protocol networking environments the print server supports industrial standard protocols including TCPIP IPXSPX NetBEUI and AppleTalk This means that the print server supports the most popular network operating systems today including NetWare Windows 9598MeNT2000XP2003 UNIX systems and Macintosh computer(Postscript) As such there might be several ways to deploy the print server on your network Supported Networks

Print server supports a variety of network protocols including TCPIP IPXSPX NetBEUI and AppleTalk In addition we provide software for network configuration on the following networks ˙Novell NetWare 312 4x 5x (Bindery NDS and NDPS) ˙Microsoft Windows 9598Me ˙Microsoft Windows NT2000XP2003 ˙Apple EtherTalk(Postscript printer only) ˙UNIX Linux system ˙Internet (via Internet Printer Connection software)

Configuration Solution Table

Setup Operating System Function Remarks

PSAdmin utility Windows 9598Me Windows NT2000XP2003 NetWare 312 4x 5x

Install a single network on a peer-to-peer or client-server network

Easy printer installation runs from CD

Embedded Web server Windows 9598Me Windows NT2000XP2003

Remote setup print server from private LAN as soon

Follow standard browse for example IE or Netscape

6

NetWare 312 4x 5x HP Web JetAdmin Windows NT2000XP2003 NetWare 312 4x 5x

Remote management of print server include alert and consumables

Print server solution for continual management of multiple printers- anywhere on your LAN

Internet Printing Protocol Windows NT2000XP2003

Printing via the internet to Internet Printing Protocol- enabled print server

Allows saving distribution of HQ hardcopy document over Internet replacing fax mail

Comment Configuration solution Table has many installations way to setup Windows 9598Me Windows NT2000XP2003 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded Web Server Installation with print server

3 The Setup Utility for Windows-based

7

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 2: 1. INTRODUCTION - EUSSO

OVERVIEW 61 UPGRADING THE PRINT SERVER FROM PSADMIN 61 UPGRADING THE PRINT SERVER FROM WINDOWS NT2000XP (THROUGH TCPIP) 61 UPGRADING THE PRINT SERVER FROM UNIX (THROUGH TCPIP) 62 UPGRADING THE PRINT SERVER FROM BROWSER 62

9 TROUBLESHOOTING 64 GENERAL TROUBLESHOOTING OVERVIEW 64 POWER RELATED PROBLEMS 64 WINDOWS 9598MENT2000XP TROUBLESHOOTING 65 MOVING THE PRINT SERVER TO A NEW SEGMENT 66 MOVING YOUR COMPUTER TO A NEW SEGMENT 67 NOVELL NETWARE TROUBLESHOOTING 67 TCPIP TROUBLESHOOTING 67

APPENDIX 70 LOAD DEFAULT VALUE 70 FREQUENTLY ASKED QUESTIONS 71 ADDITIONAL INSTALLATION INSTRUCTIONS 73

2

Trademarks NetWare is a registered trademark of Novell Inc and Windows 9598Me and Windows NT2000XP2003 are registered trademarks of Microsoft Corp All other brands and product names are trademarks of their respective companies Copyright No part of this publication may be reproduced in any form or by any means or used to make any derivative (such as translation transformation or adaptation) without the express written consent of the manufacturer as stipulated by the United States Copyright Act of 1976 FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to subpart J of Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which the user will be required to correct the interference at their own expense

Part No 535UCD-V12

3

1 Introduction

Product Overview The external print servers enhance capability by letting you place your printers plotters or equality printers at convenient locations directly on the Ethernet network and by increasing network printer performance and management

Network Management The print servers support the Simple Network Management Protocol (SNMP) which remote printer management and a warning A standard SNMP agent is permanent on these print servers Any standard SNMP-based application can be used to access and manage these print servers Network configuration The print servers provide an embedded web server that can be accessed via a prop web browser We also subsidiary Windows-based PSAdmin utility which help administrator to setup print server environment For example Netware Windows 9598Me Windows NT2000XP Mac or Unix system Components and Features

1-USB Port Print Server ˙1 USB 11 port ˙Fast Ethernet network port RJ-45 for 10Base-T or 100Base-TX ˙1 LED to indicate Status 2 LEDrsquos to indicate 10100M link lights ˙One Setup CD for Windows 9598MeNT2000XP2003 Userrsquos Guide ˙One external AC power adapter ˙One Quick Installation Guide ˙Built-in Reset Button

4

Before you start you should prepare One Win9XMe2000XP2003 computer with CD-ROM

One Printer with USB port

Hardware Installation To install the print server(s) you need to complete these steps ˙Confirm that your printer port work well ˙Connect the print server to the network and printer(s) and plug in the print server ˙Create a configuration page from the print server Follow these instructions to install the print server(s) please refer to any peripheral you are connecting to the print server 1 To ensure your printer(s) work well do one of the following

˙Send data through the parallel (USB) port of each printer you are connecting to the print server or generate a printer self-test page

2 Turn off the power for each printer

3 Connect the print server to printer(s)

Note One port print server attaching only one printer further three ports print server can expand three printers

4 Plug the AC power adapter to the print server

5 Power on the Print Server

6 Check the LEDrsquos marked as Status on topside or beside of the print server It should be flash five times normally if not please contact your local dealer for repair or replacement

7 Turn on the power of your printer(s) to begin printing

5

2 Print Server Installation

Preparation To meet usersrsquo network printing needs in todayrsquos heterogeneous and multiple protocol networking environments the print server supports industrial standard protocols including TCPIP IPXSPX NetBEUI and AppleTalk This means that the print server supports the most popular network operating systems today including NetWare Windows 9598MeNT2000XP2003 UNIX systems and Macintosh computer(Postscript) As such there might be several ways to deploy the print server on your network Supported Networks

Print server supports a variety of network protocols including TCPIP IPXSPX NetBEUI and AppleTalk In addition we provide software for network configuration on the following networks ˙Novell NetWare 312 4x 5x (Bindery NDS and NDPS) ˙Microsoft Windows 9598Me ˙Microsoft Windows NT2000XP2003 ˙Apple EtherTalk(Postscript printer only) ˙UNIX Linux system ˙Internet (via Internet Printer Connection software)

Configuration Solution Table

Setup Operating System Function Remarks

PSAdmin utility Windows 9598Me Windows NT2000XP2003 NetWare 312 4x 5x

Install a single network on a peer-to-peer or client-server network

Easy printer installation runs from CD

Embedded Web server Windows 9598Me Windows NT2000XP2003

Remote setup print server from private LAN as soon

Follow standard browse for example IE or Netscape

6

NetWare 312 4x 5x HP Web JetAdmin Windows NT2000XP2003 NetWare 312 4x 5x

Remote management of print server include alert and consumables

Print server solution for continual management of multiple printers- anywhere on your LAN

Internet Printing Protocol Windows NT2000XP2003

Printing via the internet to Internet Printing Protocol- enabled print server

Allows saving distribution of HQ hardcopy document over Internet replacing fax mail

Comment Configuration solution Table has many installations way to setup Windows 9598Me Windows NT2000XP2003 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded Web Server Installation with print server

3 The Setup Utility for Windows-based

7

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 3: 1. INTRODUCTION - EUSSO

Trademarks NetWare is a registered trademark of Novell Inc and Windows 9598Me and Windows NT2000XP2003 are registered trademarks of Microsoft Corp All other brands and product names are trademarks of their respective companies Copyright No part of this publication may be reproduced in any form or by any means or used to make any derivative (such as translation transformation or adaptation) without the express written consent of the manufacturer as stipulated by the United States Copyright Act of 1976 FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to subpart J of Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which the user will be required to correct the interference at their own expense

Part No 535UCD-V12

3

1 Introduction

Product Overview The external print servers enhance capability by letting you place your printers plotters or equality printers at convenient locations directly on the Ethernet network and by increasing network printer performance and management

Network Management The print servers support the Simple Network Management Protocol (SNMP) which remote printer management and a warning A standard SNMP agent is permanent on these print servers Any standard SNMP-based application can be used to access and manage these print servers Network configuration The print servers provide an embedded web server that can be accessed via a prop web browser We also subsidiary Windows-based PSAdmin utility which help administrator to setup print server environment For example Netware Windows 9598Me Windows NT2000XP Mac or Unix system Components and Features

1-USB Port Print Server ˙1 USB 11 port ˙Fast Ethernet network port RJ-45 for 10Base-T or 100Base-TX ˙1 LED to indicate Status 2 LEDrsquos to indicate 10100M link lights ˙One Setup CD for Windows 9598MeNT2000XP2003 Userrsquos Guide ˙One external AC power adapter ˙One Quick Installation Guide ˙Built-in Reset Button

4

Before you start you should prepare One Win9XMe2000XP2003 computer with CD-ROM

One Printer with USB port

Hardware Installation To install the print server(s) you need to complete these steps ˙Confirm that your printer port work well ˙Connect the print server to the network and printer(s) and plug in the print server ˙Create a configuration page from the print server Follow these instructions to install the print server(s) please refer to any peripheral you are connecting to the print server 1 To ensure your printer(s) work well do one of the following

˙Send data through the parallel (USB) port of each printer you are connecting to the print server or generate a printer self-test page

2 Turn off the power for each printer

3 Connect the print server to printer(s)

Note One port print server attaching only one printer further three ports print server can expand three printers

4 Plug the AC power adapter to the print server

5 Power on the Print Server

6 Check the LEDrsquos marked as Status on topside or beside of the print server It should be flash five times normally if not please contact your local dealer for repair or replacement

7 Turn on the power of your printer(s) to begin printing

5

2 Print Server Installation

Preparation To meet usersrsquo network printing needs in todayrsquos heterogeneous and multiple protocol networking environments the print server supports industrial standard protocols including TCPIP IPXSPX NetBEUI and AppleTalk This means that the print server supports the most popular network operating systems today including NetWare Windows 9598MeNT2000XP2003 UNIX systems and Macintosh computer(Postscript) As such there might be several ways to deploy the print server on your network Supported Networks

Print server supports a variety of network protocols including TCPIP IPXSPX NetBEUI and AppleTalk In addition we provide software for network configuration on the following networks ˙Novell NetWare 312 4x 5x (Bindery NDS and NDPS) ˙Microsoft Windows 9598Me ˙Microsoft Windows NT2000XP2003 ˙Apple EtherTalk(Postscript printer only) ˙UNIX Linux system ˙Internet (via Internet Printer Connection software)

Configuration Solution Table

Setup Operating System Function Remarks

PSAdmin utility Windows 9598Me Windows NT2000XP2003 NetWare 312 4x 5x

Install a single network on a peer-to-peer or client-server network

Easy printer installation runs from CD

Embedded Web server Windows 9598Me Windows NT2000XP2003

Remote setup print server from private LAN as soon

Follow standard browse for example IE or Netscape

6

NetWare 312 4x 5x HP Web JetAdmin Windows NT2000XP2003 NetWare 312 4x 5x

Remote management of print server include alert and consumables

Print server solution for continual management of multiple printers- anywhere on your LAN

Internet Printing Protocol Windows NT2000XP2003

Printing via the internet to Internet Printing Protocol- enabled print server

Allows saving distribution of HQ hardcopy document over Internet replacing fax mail

Comment Configuration solution Table has many installations way to setup Windows 9598Me Windows NT2000XP2003 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded Web Server Installation with print server

3 The Setup Utility for Windows-based

7

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 4: 1. INTRODUCTION - EUSSO

1 Introduction

Product Overview The external print servers enhance capability by letting you place your printers plotters or equality printers at convenient locations directly on the Ethernet network and by increasing network printer performance and management

Network Management The print servers support the Simple Network Management Protocol (SNMP) which remote printer management and a warning A standard SNMP agent is permanent on these print servers Any standard SNMP-based application can be used to access and manage these print servers Network configuration The print servers provide an embedded web server that can be accessed via a prop web browser We also subsidiary Windows-based PSAdmin utility which help administrator to setup print server environment For example Netware Windows 9598Me Windows NT2000XP Mac or Unix system Components and Features

1-USB Port Print Server ˙1 USB 11 port ˙Fast Ethernet network port RJ-45 for 10Base-T or 100Base-TX ˙1 LED to indicate Status 2 LEDrsquos to indicate 10100M link lights ˙One Setup CD for Windows 9598MeNT2000XP2003 Userrsquos Guide ˙One external AC power adapter ˙One Quick Installation Guide ˙Built-in Reset Button

4

Before you start you should prepare One Win9XMe2000XP2003 computer with CD-ROM

One Printer with USB port

Hardware Installation To install the print server(s) you need to complete these steps ˙Confirm that your printer port work well ˙Connect the print server to the network and printer(s) and plug in the print server ˙Create a configuration page from the print server Follow these instructions to install the print server(s) please refer to any peripheral you are connecting to the print server 1 To ensure your printer(s) work well do one of the following

˙Send data through the parallel (USB) port of each printer you are connecting to the print server or generate a printer self-test page

2 Turn off the power for each printer

3 Connect the print server to printer(s)

Note One port print server attaching only one printer further three ports print server can expand three printers

4 Plug the AC power adapter to the print server

5 Power on the Print Server

6 Check the LEDrsquos marked as Status on topside or beside of the print server It should be flash five times normally if not please contact your local dealer for repair or replacement

7 Turn on the power of your printer(s) to begin printing

5

2 Print Server Installation

Preparation To meet usersrsquo network printing needs in todayrsquos heterogeneous and multiple protocol networking environments the print server supports industrial standard protocols including TCPIP IPXSPX NetBEUI and AppleTalk This means that the print server supports the most popular network operating systems today including NetWare Windows 9598MeNT2000XP2003 UNIX systems and Macintosh computer(Postscript) As such there might be several ways to deploy the print server on your network Supported Networks

Print server supports a variety of network protocols including TCPIP IPXSPX NetBEUI and AppleTalk In addition we provide software for network configuration on the following networks ˙Novell NetWare 312 4x 5x (Bindery NDS and NDPS) ˙Microsoft Windows 9598Me ˙Microsoft Windows NT2000XP2003 ˙Apple EtherTalk(Postscript printer only) ˙UNIX Linux system ˙Internet (via Internet Printer Connection software)

Configuration Solution Table

Setup Operating System Function Remarks

PSAdmin utility Windows 9598Me Windows NT2000XP2003 NetWare 312 4x 5x

Install a single network on a peer-to-peer or client-server network

Easy printer installation runs from CD

Embedded Web server Windows 9598Me Windows NT2000XP2003

Remote setup print server from private LAN as soon

Follow standard browse for example IE or Netscape

6

NetWare 312 4x 5x HP Web JetAdmin Windows NT2000XP2003 NetWare 312 4x 5x

Remote management of print server include alert and consumables

Print server solution for continual management of multiple printers- anywhere on your LAN

Internet Printing Protocol Windows NT2000XP2003

Printing via the internet to Internet Printing Protocol- enabled print server

Allows saving distribution of HQ hardcopy document over Internet replacing fax mail

Comment Configuration solution Table has many installations way to setup Windows 9598Me Windows NT2000XP2003 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded Web Server Installation with print server

3 The Setup Utility for Windows-based

7

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 5: 1. INTRODUCTION - EUSSO

Before you start you should prepare One Win9XMe2000XP2003 computer with CD-ROM

One Printer with USB port

Hardware Installation To install the print server(s) you need to complete these steps ˙Confirm that your printer port work well ˙Connect the print server to the network and printer(s) and plug in the print server ˙Create a configuration page from the print server Follow these instructions to install the print server(s) please refer to any peripheral you are connecting to the print server 1 To ensure your printer(s) work well do one of the following

˙Send data through the parallel (USB) port of each printer you are connecting to the print server or generate a printer self-test page

2 Turn off the power for each printer

3 Connect the print server to printer(s)

Note One port print server attaching only one printer further three ports print server can expand three printers

4 Plug the AC power adapter to the print server

5 Power on the Print Server

6 Check the LEDrsquos marked as Status on topside or beside of the print server It should be flash five times normally if not please contact your local dealer for repair or replacement

7 Turn on the power of your printer(s) to begin printing

5

2 Print Server Installation

Preparation To meet usersrsquo network printing needs in todayrsquos heterogeneous and multiple protocol networking environments the print server supports industrial standard protocols including TCPIP IPXSPX NetBEUI and AppleTalk This means that the print server supports the most popular network operating systems today including NetWare Windows 9598MeNT2000XP2003 UNIX systems and Macintosh computer(Postscript) As such there might be several ways to deploy the print server on your network Supported Networks

Print server supports a variety of network protocols including TCPIP IPXSPX NetBEUI and AppleTalk In addition we provide software for network configuration on the following networks ˙Novell NetWare 312 4x 5x (Bindery NDS and NDPS) ˙Microsoft Windows 9598Me ˙Microsoft Windows NT2000XP2003 ˙Apple EtherTalk(Postscript printer only) ˙UNIX Linux system ˙Internet (via Internet Printer Connection software)

Configuration Solution Table

Setup Operating System Function Remarks

PSAdmin utility Windows 9598Me Windows NT2000XP2003 NetWare 312 4x 5x

Install a single network on a peer-to-peer or client-server network

Easy printer installation runs from CD

Embedded Web server Windows 9598Me Windows NT2000XP2003

Remote setup print server from private LAN as soon

Follow standard browse for example IE or Netscape

6

NetWare 312 4x 5x HP Web JetAdmin Windows NT2000XP2003 NetWare 312 4x 5x

Remote management of print server include alert and consumables

Print server solution for continual management of multiple printers- anywhere on your LAN

Internet Printing Protocol Windows NT2000XP2003

Printing via the internet to Internet Printing Protocol- enabled print server

Allows saving distribution of HQ hardcopy document over Internet replacing fax mail

Comment Configuration solution Table has many installations way to setup Windows 9598Me Windows NT2000XP2003 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded Web Server Installation with print server

3 The Setup Utility for Windows-based

7

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 6: 1. INTRODUCTION - EUSSO

2 Print Server Installation

Preparation To meet usersrsquo network printing needs in todayrsquos heterogeneous and multiple protocol networking environments the print server supports industrial standard protocols including TCPIP IPXSPX NetBEUI and AppleTalk This means that the print server supports the most popular network operating systems today including NetWare Windows 9598MeNT2000XP2003 UNIX systems and Macintosh computer(Postscript) As such there might be several ways to deploy the print server on your network Supported Networks

Print server supports a variety of network protocols including TCPIP IPXSPX NetBEUI and AppleTalk In addition we provide software for network configuration on the following networks ˙Novell NetWare 312 4x 5x (Bindery NDS and NDPS) ˙Microsoft Windows 9598Me ˙Microsoft Windows NT2000XP2003 ˙Apple EtherTalk(Postscript printer only) ˙UNIX Linux system ˙Internet (via Internet Printer Connection software)

Configuration Solution Table

Setup Operating System Function Remarks

PSAdmin utility Windows 9598Me Windows NT2000XP2003 NetWare 312 4x 5x

Install a single network on a peer-to-peer or client-server network

Easy printer installation runs from CD

Embedded Web server Windows 9598Me Windows NT2000XP2003

Remote setup print server from private LAN as soon

Follow standard browse for example IE or Netscape

6

NetWare 312 4x 5x HP Web JetAdmin Windows NT2000XP2003 NetWare 312 4x 5x

Remote management of print server include alert and consumables

Print server solution for continual management of multiple printers- anywhere on your LAN

Internet Printing Protocol Windows NT2000XP2003

Printing via the internet to Internet Printing Protocol- enabled print server

Allows saving distribution of HQ hardcopy document over Internet replacing fax mail

Comment Configuration solution Table has many installations way to setup Windows 9598Me Windows NT2000XP2003 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded Web Server Installation with print server

3 The Setup Utility for Windows-based

7

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 7: 1. INTRODUCTION - EUSSO

NetWare 312 4x 5x HP Web JetAdmin Windows NT2000XP2003 NetWare 312 4x 5x

Remote management of print server include alert and consumables

Print server solution for continual management of multiple printers- anywhere on your LAN

Internet Printing Protocol Windows NT2000XP2003

Printing via the internet to Internet Printing Protocol- enabled print server

Allows saving distribution of HQ hardcopy document over Internet replacing fax mail

Comment Configuration solution Table has many installations way to setup Windows 9598Me Windows NT2000XP2003 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded Web Server Installation with print server

3 The Setup Utility for Windows-based

7

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 8: 1. INTRODUCTION - EUSSO

The PSAdmin is a proprietary Windows based management program that can assist you in configuring and managing your print server in NetWare environments The program can be run from any Windows PC Installing the Setup Wizard To install Wizard please follow the directions listed below 1 Insert the Utility CD into your CD-ROM drive

2 The Autorun program starts and the following window appears If the setup program

does not start automatically run Autorunexe in the root folder from the CD-Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your

computer 4 After installation completes the Setup Wizard message appears

Click on ldquoNetwork Print Server Setup Wizardrdquo to configure Print Server settings and add Printer to the PC

5 Click Network Print Server Setup Wizard and the following message appear

8

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 9: 1. INTRODUCTION - EUSSO

9

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 10: 1. INTRODUCTION - EUSSO

Click NEXT the wizard will automatically discover the print server

6 Select YES if you want to change the configuration and press NEXT to continue

10

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 11: 1. INTRODUCTION - EUSSO

11

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 12: 1. INTRODUCTION - EUSSO

7 Configure TCPIP settings If you have a DHCP server on the network select ldquoObtain an IP address automaticallyrdquo or click ldquoSpecify and IP addressrdquo and input the IP Mask and Gateway IP addresses Click ldquoNextrdquo

8 TCPIP settings saved click Next to start install the printer for your PC

12

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 13: 1. INTRODUCTION - EUSSO

9 Click Next and choose the printer you want to install You can also add a new printer in

this step

13

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 14: 1. INTRODUCTION - EUSSO

If the printer is not listed under Printer Name click on Add New Printer and follow the below instruction

After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT

14

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 15: 1. INTRODUCTION - EUSSO

10 Click Next and setup program will display the summary of your printerrsquos configuration

11 Now your print server has been successfully connected with your printer

15

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 16: 1. INTRODUCTION - EUSSO

Using PSAdmin After PSAdmin is successfully installed run the program by double-clicking the PSAdmin icon from ldquoNetwork Print Serverrdquo program The screen will then appear as follow picture

All print server(s) feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes

16

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 17: 1. INTRODUCTION - EUSSO

MAC Address The Ethernet address of the print server Print server Name The print server to which the device is attached Version The firmware version of the print server Status To come up a Printerrsquos status presently

Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function Setup a print server by using Wizard TCPIP Wizard

1 Click Wizard button just like a picture < >and select TCPIP Wizard

2 Select ldquoObtain an IP address from DHCP serverrdquo If there is a DHCP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step

3 In the IP Address option type an IP address for the print server The IP address must

meet the IP addressing requirements of the network segment

17

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 18: 1. INTRODUCTION - EUSSO

4 (Optional) In the Subnet Mask option type the Subnet Mask your LAN or network

segment is currently configured to use

5 (Optional) In the Gateway field type the IP address of gateway 6 When done click OK button The program will save the above settings into the print

server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent

2 Click Wizard button just like a picture < >and select NetWare Wizard as follow picture

3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server

18

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 19: 1. INTRODUCTION - EUSSO

5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to one of the NetWare print queues serviced by the print server Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare To setup the print server by using Manual Setup follow the steps 1 Run PCONSOLE in NetWare 3x or NetWare 4x and create the necessary parameters

(Refer to your Novell NetWare print serverServices manual for details) 2 Log into your NetWare file server as a Supervisor (Admin) or equivalent From your

Windows 9598Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button

just like a picture < > as follow picture

5 Select NetWare and type in the Print server that created during PCONSOLE 6 (Optional) In Bindery Settings Select NetWare file server(s) that print server can do

Bindery mode

19

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 20: 1. INTRODUCTION - EUSSO

7 (Optional) In NDS Settings Select NetWare file server(s) NetWare 4x or later that print server can do NDS mode

8 Click OK From your NetWare client computer such as Windows 9598Me create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server

Properties ndashTCPIP Options

The TCPIP options allow you to modify the print serverrsquos TCPIP settings Each option is detailed as follows

Obtain an IP address from a DHCP server This option enables or disables the DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is ldquoDisablerdquo Note 1Once this option is enabled the following IP address Subnet Mask Gateway will be

grayed out and are not available for editing 2While the print server supports DHCP we strongly recommend you manually specify

a fixed IP address to the print server Specify an IP address IP Address This option shows the print serverrsquos current IP address maybe obtained from

your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled

20

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 21: 1. INTRODUCTION - EUSSO

Subnet Mask This option shows the print serverrsquos current subnet mask maybe obtained from the DHCP server or manually specified This option also lets you manually specify a subnet mask to the print server if DHCP option is disabled This value is optional

Gateway This option shows the print serverrsquos current gateway address maybe obtained

from the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional

Upgrade

Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows

1 Click Upgrade button just like a picture < > as shown as follow picture

2 Select General Upgrade Make sure that the upgrade file is located in the same directory

as PSAdmin

Reset

1 Click Reset button just like a picture < >

21

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 22: 1. INTRODUCTION - EUSSO

2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect

Refresh

1 Click Refresh button just like a picture < > 2 Refresh searches the network for all attached print server(s) Note Configure the print speed in the Advanced label must match the printerrsquos speed

which connect to the print server Undependable configuration will cause printer to abnormal printing

Multiple Print Queues Configuration To configure the print server to service multiple print queues please follow the instructions listed below 1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Run the PSAdmin from your Windows 3 Select the print server and to be configured 4 Click the Wizard icon in the tool bar 5 Type in a Print server and a Print Queue Name (For more detailed information about

Wizard please refer to the ldquoWizardrdquo section in this chapter) 6 Run the NetWarersquos PCONSOLE and create additional print queues 7 Select the Print server name you specify in Step 5 8 Select the ldquoPrint server Configurationrdquo option and select the rdquoQueue Serviced by

Printerrdquo option (For NetWare 4xrsquos PCONSOLE please select ldquoPrintersrdquo option and select ldquoPrinter 0rdquo instead)

9 Select the ldquoPrinter 0rdquo and press the [Insert] key to add the print queues you create in Step 6 into the list (For NetWare 4xrsquos PCONSOLE please select ldquoPrint queues assignedrdquo option instead)

10 Reset the print server by clicking the ldquoResetrdquo icon from the PSAdmin Done Note Please refer to NetWarersquos Print serverServices manuals for detailed PCONSOLE

commands Uninstalling the PSAdmin on Windows PC

To help users easily remove all installed software components of the PSAdmin from their Windows PC and the PSAdmin software comes with un-installation wizard program that can automatically remove the software components from their Windows PC systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the PSAdmin is removed the print server is no longer accessible via the PSAdmin You have to re-install the PSAdmin on your system in order to access the print server again

22

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 23: 1. INTRODUCTION - EUSSO

Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click Change or Remove Programs tab

4 Select Network Print Monitor for Windows 9598NT2000XP and click ChangeRemove button

5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure

23

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 24: 1. INTRODUCTION - EUSSO

4 Internet Printer Connection and HP Web JetAdmin

IPP Overview

Print server(s) support the Internet Printing Protocol (IPP) Using the appropriate software on your system you can create an IPP print path from your system as Windows PC over the Internet Note For incoming print path requests the network administrator have to configure the

firewall to accept incoming IPP requests Windows NT2000XP2003 For Windows NT2000XP2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print serverrsquos web page For example to install Windows 2000 by IPP service you must follow below information

1Click Start button

2Select Settings and then select ldquoPrintersrdquo option

3Click Add Printer icon Appear welcome to the add printer wizard Click Next 4Select Network printer option and then click ldquoNextrdquo 5Select Connect to a printer on the Internet or on your intranet option appear as follow

picture

24

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 25: 1. INTRODUCTION - EUSSO

6 In URLrsquos box input print serverrsquos IP address for example http19216810182lp1 Then

Click Next One port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3

7It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK

8 Select the appropriate printer manufacturer and printer type and click ldquoNextrdquo appear as

follow picture

25

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 26: 1. INTRODUCTION - EUSSO

9If you want your Windows-based programs to use this printer as the default printer please select ldquoYesrdquo and Click Next It will appear as follow picture

12 Click Finish button 13 Done

HP Web JetAdmin Overview

HP Web JetAdmin allows you to use a Web browse to revise view manage and diagnose devices connected to the print server or any standard printer MIB devices For more information about a procedure or Windows in the HP Web JetAdmin software see about HPrsquos relation document System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT HP-UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at httpwwwhpcomgowebjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from

any client through a supported Web browser by browsing to the HP Web JetAdmin host

26

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 27: 1. INTRODUCTION - EUSSO

Installing HP Web JetAdmin Before installing the HP Web JetAdmin software you must have domain administrator or root privileges Download the installation files from HP Customer Care Online at httpwwwhpcomgowebjetadmin Follow the instructions on the screen to install the HP Web JetAdmin software Note Installation instructions are also contained in the

HP Web JetAdmin install file Confirming Installation and Supply Access

˙Confirming that the HP Web JetAdmin software is correctly installed by navigating to it with

your browser as shown in the following For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation

˙Supply users access to HP Web JetAdmin software by adding a link to your web serverrsquos

home page that is addressed to HP Web JetAdminrsquos URL For example httpserverdomainport

Configuring and Modifying a Device

Using your browser navigate to HP Web JetAdminrsquos URL For example httpserverdomainport Follow the instructions on the appropriate home page to configure or modify your printer Note You can also substitute the server domain with TCPIP address Removing HP Web JetAdmin Utility To remove HP Web JetAdmin software from your web server use the uninstall program provided with the software package

27

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 28: 1. INTRODUCTION - EUSSO

5 Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN for example IE 40 Netscape 40 or above is recommended The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device

Using Embedded Web Server

Before you can use the embedded web server the print server must be configured with an IP address There are many ways to configure the print serverrsquos IP address For example the Windows-based of PSAdmin utility can easily set an IP address with the print server please see the Properties ndash TCPIP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu

Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk of status for the time being Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the status menu of the print server

System Status 1Click Status it then appears the sub-menu

2Click System it then as shown in the following picture

28

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 29: 1. INTRODUCTION - EUSSO

Device Name This option allows you to view device name of the print server To correct the

print serverrsquos device name

System Contact This option allows you to view contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to view Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time

Firmware Version This option allows you to view firmware version of the print server To verify the print serverrsquos firmware version is newer in this time

MAC Address This option allows you to view Node ID of the print server The Node ID is unique from any print server

Printer Status

1Click Status it then appears the sub-menu

2Click Printer it then as shown in the following picture

29

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 30: 1. INTRODUCTION - EUSSO

Manufacturer This option allows you to view manufacturer of the printer When the printer connected with the print server it will be show in the manufacture box

Model Number This option allows you to view model of the printer When the printer connected with the print server it will be show in the model box

Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box

Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waiting for job It is means the printer already to printing

TCPIP Status

1Click Status it then appears the sub-menu

2Click TCPIP it then as shown in the following picture

30

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 31: 1. INTRODUCTION - EUSSO

Use DHCPBOOTP This option allows you to view DHCP BOOTP status If there is a DHCPBOOTP server on your network this option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gatewayrsquos IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

Netware Status 1 Click Status it then appears the sub-menu

2 Click Netware it then as shown in the following picture

31

General Settings Print Server Name This option allows you to view print serverrsquos name would be configured

by PSAdmin utility Polling Time This option allows you to view polling time from the print server This function is

search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect

NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status

32

1Click Status it then appears the sub-menu

2Click AppleTalk it then as shown in the following picture

Zone Name If no any zone exists the print server itself displays the zone name as an

asterisk () in the current AppleTalk Status of the print server in the web browser

Port Name ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the print serverrsquos Node ID

Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer

Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration

SNMP Status

1Click Status it then appears the sub-menu

2Click SNMP it then as shown in the following picture

33

SNMP Communities This option allows you to view SNMP communities from the print server There are two communities that control message from the network management of the print server

SNMP Traps This option allows you to view SNMP traps from the print server Setup Menu Meanwhile you have finished the IP address configuration with print server You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print serverrsquos System Printer NetWare TCPIP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example 19216812 Then the print serverrsquos home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup

1Click Setup it then appears the sub-menu

2Click System it then as shown in the following picture

34

Email Alert This option allows the wireless to send e-mail to the administrator when the

printer is ready or offline

Device Name This option allows you to input device name of the print server To correct the print serverrsquos device name

System Contact This option allows you to input contact name of the print server To check the print serverrsquos contact name who in charge of this device

System Location This option allows you to input Location name of the print server To confirm the print serverrsquos location name where the print server is located in the officersquos LAN

Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then as shown in the following picture

Re-type Password

35

˙User Name You must be input the default administration user name admin as login user name

˙Password The default password is empty After setup password is completed from the print server you should to remember this password to input password box

TCPIP Status 1 Click Setup it then appears the sub-menu

2 Click TCPIP it then as shown in the following picture

DHCPBOOTP This option allows you to select DHCP BOOTP option If there is a

DHCPBOOTP server on your network This option allows the print server to obtain IP-related settings automatically from your DHCP server

IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment

Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment

Gateway This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment

NetWare Setup

1Log into your NetWare file server as a Supervisor (Admin) or equivalent

36

2Select NetWare and type in the Print server that created during PCONSOLE Select the NetWare File Server to which the print server device will be attached

3Click Setup it then appears the sub-menu

4Click NetWare it then as shown in the following picture

Print Server Name This option allows you to input print server name which configured by

PSAdmin utility or PCOMSOLE program

Polling Time The time interval in which the print server unit polls the file server for servicing of print queues

Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server

NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box

Bindery Mode To Enable Bindery Mode if you want to setup Bindery environment To select File Server Name of NetWare

Installing Print Server on NetWare 4x5x

37

Due to its architecture and functionality the print server must work under NetWare 4x5x NDS Bindery Emulation When you install the NetWare file server for the first time by default the installation program will automatically set up the Bindery Emulation function for you by adding ldquoSET BINDERY CONTEXT =rdquo in the AUTOEXECNCF file By default the bindery context will only be set on your organization (O) object If you have ever modified this line or if you have ever added any organization units (OU) to your NDS tree after the NetWare system was installed please read the following section before you install the print server For the purpose of illustration we assume the NDS tress structure is as follows [ROOT] (O)ABC (OU)ABC-USA (OU)Sales Admin FileServer-1 (OU) Tech

Installation Procedure 1 At your file server console type ldquoload installrdquo 2 Select ldquoNCF files optionsrdquo

3 Select ldquoEdit AUTOEXECNCF filerdquo

4 Add or Modify the ldquoSET BINDERY CONTEXT =rdquo line to include the NDS organization (O) and all organization unit (OU) objects where users are located For example SET BINDERY CONTEXT = O=ABC OU=SALESOU=ABC-USAO=ABC OU=TECHOU=ABC-USAO=ABC

5 When done save the new AUTOEXECNCF file Please restart your NetWare file server in order for new settings to take effect immediately

6 Next please refer to ldquoAuto Setuprdquo section in this chapter to finish installing your print server

7 Log into your NetWare file server as a Supervisor (Admin) or equivalent via a Bindery connection

8 Run NetWarersquos PCONSOLE and add users to the ldquoQueue Usersrdquo list 9 From your NetWare client computer such as Windows 9598Me create a printer that is

connected (redirected) to the NetWare print queue serviced by the print server Note Please refer to NetWarersquos Print ServerServices manuals for detailed PCONSOLE

commands AppleTalk Setup

38

The print server can print jobs submitted from Macintosh workstations connected to an Ethernet using AppleTalk protocol The basic configuration is for the print server in an AppleTalk environment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server 1Click Setup it appears the sub-menu

2Click AppleTalk it as shown in the following picture

3Zone Name In this option type an AppleTalk Zone name that you want the print server to

belong to or leave it in default (This enables the print server automatically search and link itself to the default zone that is set on the AppleTalk router if found) We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk () in the current AppleTalk Status of the print server in the web browser

4Port Name In this option type a name for identification purpose or just leave it in default (recommended)

Note The default print serverrsquos Chooser name is as shown as follows

ltATALK_PSgt-xxxxxx-1 where xxxxxx represents the last six digits of the devicersquos Node ID For example ATALK_PS-40EEED-1 You may also change the ltATALK_PSgt to a name you like for identification purpose in this option The print server will append the last six digits to the name you specify

5 Printer Type In this option the LaserWriter of printer type by default

(recommended) 6Data Format In this option data format includes ASCII TBCP and BCP

39

Setting Up a Macintosh Computer

1 At a Macintosh computer from the Apple menu select Chooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you

specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesnrsquot belong to as you specified in the

previous section no N7119+ will be displayed in the Step 4 3 If you are using a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then displays PRINT SERVER (s) featuring the support for

AppleTalk protocol along with its default Chooser Name in the right-hand Select A PostScript Printer dialog box

Note 1You may change the default Chooser name and Zone name of a PRINT SERVER by

using your web browser before proceeding with this installation Please see the previous section in this chapter for details

2 If you use Mac OS 8x or 9x please make sure your printer support PostScript 5 Click Setuphellip button and choose the PPD file matching your printer and click OK If

your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features

6 Close the Chooser Windows 7 Done SNMP Setup

TCPIP networks use a standard management protocol called Simple Network Management Protocol (SNMP) SNMP is widely used in the industry as a solution for remote network management and monitoring of networking devices SNMP actually includes a protocol a database structure specification and a set of database objects The database objects are contained in a standard database called Management Information Base (MIB) that is stored on the networking device called SNMP agent The print servers SNMP implementation runs in a TCPIP environment

A host on the network running Network Management System (NMS) software can

access the print server device by reading and writing the MIB objects stored in the device The Network Management Systems are available from many third-party vendors such as Hewlett-Packards OpenView

When accessing (traversing) MIB objects in the print server using NMS software called

SNMP manager you need to provide a community name in each SNMP request for

40

authentication purpose The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out ActivitiesSNMP Trap Messages Description Link Up or Link Down When the network interface on the print server fails a link down

trap message is generated if the network interface comes back to life a link up trap message is sent

Cold Start or Warm Start When the print server restarts the cold start or warm start trap

message is generated Authentication Failure When the print server received a SNMP request with a

community name that does not match the community name the print server is configured with (stored in the print servers memory) an authentication failure trap message is generated

In the print servers SNMP implementation the following MIB objects are available for

updating

MIB Object Names Description systemsysContact Indicates the network administrators name systemsysName Indicates the print servers name for identification systemsysLocation Indicates the location of the print server snmpsnmpEnableAuthenTraps

Enables or disables the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

Users can set up print serverrsquos SNMP functions by using their browsers 1Click Setup it then appears the sub-menu

2Click SNMP it then as shown in the following picture

41

SNMP Community The print server supports up to two community names The default community name is public (case-sensitive) with Read Only access right in default

Support HP WebJetAdmin This option allows user determine to disableenable the Support HP WebJetAdmin

SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct

42

6 Network Print Monitor

Preparation

The print server supports TCPIP IPXSPX and NetBEUI protocols under MS-Windows Please make sure that the following steps have been completed before proceeding with installation under Windows PC Select A Desired Protocol

TCPIP

The TCPIP Protocol must be installed For further information please read ldquoTCPIP Protocol Installationrdquo section in this chapter

Note If TCPIP protocol is chosen please refer to ldquoAssigning an IP Address to the print serverrdquo section later in this chapter

IPXSPX The IPXSPX-compatible Protocol must be installed For further information please read ldquoIPXSPX-compatible Protocol Installationrdquo section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read ldquoNetBEUI Protocol Installationrdquo section in this chapter TCPIP Protocol Installation

1 Click Start point to Settings and select Control Panel

2 Double click the Network icon 3 If the TCPIP Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select TCPIP Protocol from the Network Protocols list

43

7 Specify an IP address Subnet Mask and Gateway address or specific ldquoObtain IP

address automaticallyrdquo if a DHCP server is available on the LAN 8 Restart the computer 9 Done Note Using TCPIP protocol to access the print server requires well-configured TCPIP

settings If you are not familiar with these settings please consult your network administrator for details or ask for help

IPXSPX-compatible Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPXSPX-compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPXSPX-compatible Protocol from the Network Protocols list and follow the

instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation

1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the NetBEUI is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select NetBEUI from the Network Protocols box and follow the instructions on the

screen 7 Restart your computer for new settings to take effect

44

8 Done Note For more detailed information please refer to your Microsoft Windows

9XMENT2000XP manuals Windows 9598MeNT2000XP Installation Procedure

Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print serverrsquos NetWare Win 9598MeNT2000XP Setup diskette 2 The Network Print Monitor for Windows 9598Me Setup will then appear Click Next 3 A message reading ldquoSetup is complete You may add the Network Print Port by using

the PSAdminrdquo will appear Click OK 4 Click Start point to Settings and select Printers 5 Double-click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select No and click Finish 11 Double-click the newly created Printer Name icon 12 Select Printer and Properties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture

45

15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print serverrsquos Node ID (The last 6 digits

of the Node ID located on the back of the print server unit) Select one printer server port from the list which is now connected to (one of) your printer(s) as shown in the following picture

By default the computer will first search for the print server(s) on the network by using

the IPXSPX protocol If the IPXSPX protocol is installed the print server will be displayed along with its Node

ID as shown in Node column (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

If the IPXSPX protocol is not installed no print server will be shown in the display box

Then please select TCPIP or NetBEUI alternatively

46

It starts again to search for the print server on the network by using the protocol you specify in the step above When finished the print server will be displayed along with the its Node ID as shown in the following picture (The last 6 digits of the Node ID located on the back of the print server unit) Select one of the print serverrsquos ports from the list

Uninstalling Network Print Port on Windows 9598MeNT2000XP

To provide users an easiest way to remove all of the Network Print Port components from Windows 9598Me the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 9598MeNT2000XP systems in minutes Please follow the directions listed below to proceed with the un-installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re-install the Network Print Port on your system in order to access the print server again Procedure 1 Click Start point to Settings and select Control Panel

2 Double click the AddRemove Programs icon

3 Click AddRemove tab

4 Select Network Print Monitor for Windows 9598Me and click AddRemove button 5 The un-installation wizard program will be launched

6 Follow the directions on the screen to complete the un-installation procedure Note We recommend you restart your computer after un-installation is finished

47

7 TCPIP LPR Port Printing Installation Basic TCPIP Installation Overview

When installing your print server in a TCPIP environment IP addresses are essential as a basic means of communications It is therefore necessary to first assign an IP address to your print server unit After assigning an IP address the print server can be configured accordingly Assigning an IP Address The first step to install a print server on a TCPIP network is to assign the print server an IP address and other related TCPIP settings before the print server can function You can select the following two methods to specify an IP address the print server Each method will be detailed in the following section

1 Use the Network Print Monitor utility

2 Manually specify (using DOS commands or UNIX text-mode commands This applies to Windows NT2000XP and UNIX systems)

Note The Network Print Monitor can only search for the print server(s) over the same

network segment the Windows NT2000XPUNIX computer is located You would like to install a print server on a different network segment

DHCP The print server supports DHCP feature allowing the print server to obtain an IP address and related TCPIP settings automatically from a DHCP server While the print server supports DHCP we strongly recommend you manually specify a fixed IP address to the print server By default the print serverrsquos DHCP function is disabled Windows NT LPR Port Printing Installation 1 Click Start point to Settings and select Printer 2 Run Add Printer 3 The Add Printer Wizard screen will appear Select My Computer and click Next 4 Click Add Port

48

5 From the Printer Ports box as shown in the following picture select the LPR Port

6 The Add LPR compatible printers box will then appear as shown in the following picture Type in the IP address assigned to the print server in the Name or address of server providing lpd box

7 In the Name of printer or print queue on that server box type in a printer name for

example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading ldquoAfter your printer is installed Windows can print a test page so you

can confirm that the printer is set up properlyrdquo Select Yes (Recommended) and click Finish

13 Done Windows 2000XP Standard TCPIP Port Printing Installation 1 Click Start point to Settings and select Printer

49

2 Run Add Printer Click Next 3 The Add Printer Wizard screen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the

Standard TCPIP Port Click Next and Next

5 The Add Standard TCPIP Printer Port Wizard box will then appear as shown the picture

as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next

6 In the Add Standard TCPIP Printer Port Wizard box as shown in the following picture

Select Custom Click Settings button and click Next

50

7 In the Configure Standard TCPIP Port Monitor box as shown in the following picture

select LPR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3

8 Click OK and Next

Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next

51

11 Type in a new Printer name or leave it in default and click Next button 12 A message reading ldquoTo confirm that the printer is installed properly you can print a test

pagerdquo Select Yes (Recommended) and click Finish 13 Done

52

UNIX Installation

After the IP address is assigned the Print Server is ready to be configured For some popular UNIX systems SCO OpenServer and UnixWare Sun Solaris IBM AIX and Linux we include the detailed installation procedures below If you canrsquot find the installation procedure corresponding to your UNIX system please refer to your UNIX manuals for details about configuring your UNIX for the ldquoremote printing systemrdquo SCO UNIX (OpenServer 50x) 1 Login root 2 Type ldquoarp -s ltIP addressgt ltPrint serverlsquos node IDgtrdquo The Print servers node ID can be found from the white label on the backside of the Print Server

For example arp -s 19272214103 00400105018c

3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to retrieve the Print Serverlsquos configuration file For example

tftp gt get configtxt 5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquomkdev rlprdquo After this step the Remote Printer Configuration appears Answer the questions as follows

a Do you want to install or remove printing (irq) [q] -----gt i

53

b Do you wish to change the printer description file etcprintcap (yn) [n] ---------gt y

c Enter information for remote printers or local printers accepting remote printing

requests Please enter the printer name (q to quit) ---gtprinter-1

You can enter a printer name you like in this option

d Is xxxx a remote printer or a local printer (rl) ---------gt r e Please enter the name of the remote host that xxxx is attached to ---------gt the

Print serverlsquos IP address you specified in Step 2 for example 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address f Printer xxxx is connected to host 19272214103

Is this correct (yn) ---------gt y

g After it shows some messages it will ask you a question If youlsquore not sure answer lsquonrsquo (yn) [n] --------gt n

h Would you like this to be the system default printer (yn) [n]-------gtanswer this question if you like to make it as a default printer

i Do you want to install or remove printing (irq) [q] -------gt q j Do you want to star remote daemon now (yn) --------gt y

11 Done Submit print jobs by using ldquolprdquo or ldquolprrdquo command For example lp -d printer-1 etcprintcap SUN Solaris 2x 1 Login root 2 Type ldquoarp -s ltIP addressgt lt Print serverlsquos node IDgtrdquo The node ID can be found from the white label on the backside of the Print Server For example

arp -s 19272214103 00400105018c 3 Type ldquoping lt Print serverlsquos IP addressgtrdquo For example

ping 19272214103 (You should get the responses from the Print Server) 4 Type ldquotftp lt Print serverlsquos IP addressgtrdquo For example tftp 19272214103 At the tftp prompt type ldquoget configtxtrdquo to get the Print Serverlsquos configuration file For example tftp gt get configtxt

54

5 Quit from tftp and then use your editor to modify the ldquo05 BoxIPAddressrdquo field in the

configtxt file from 0000 to the IP address you specify in Step 2 6 (Optional) Modify the 06 Gateway field from 0000 to your gateways IP address 7 (Optional) Modify the 07 SubnetMask field from 0000 to the subnet mask 8 When done save the new configtxt 9 Type ldquotftp lt Print serverlsquos IP addressgtrdquo At the tftp prompt type ldquoput configtxtrdquo to save the new configuration file back to the Print Server For example tftp gt put configtxt 10 Type ldquolpsystem -tbsd ltPrint serverlsquos IP addressgtrdquo For example lpsystem -tbsd 19272214103 Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 11 Type ldquolpadmin ndashpprinter-1 -s ltPrint serverlsquos IP addressgtrdquo where printer-1 represents the Print Serverrsquos parallel port You can enter a printer name you like For example lpadmin ndashpprinter-1 -s19272214103 12 Type ldquoaccept printer-1rdquo For example accept printer-1 13 Type ldquoenable printer-1rdquo For example enable printer-1 14 Submit print jobs by ldquo lpr rdquo command For example lpr -Pprinter-1 etchosts

IBM AIX 4xx 1 Login root 2 (Optional) Edit the etchosts file Add a line of the Print Servers host name and its

associated IP address Note Before this step please make sure you have follow the directions on page 80 to

manually assign an IP address to the Print Server 3 Under the prompt sign type smit and press Enter 4 Select Device 5 Select PrinterPlotter 6 Select Printer Spooling 7 Select Add a Print Queue 8 Select Remote

55

9 Select Standard Process 10 In the Queue Name option type in a printer name For example printer-1 11 In the Host Name option type in the IP address of the Print Server Note You can add the host name associated with the IP address in the etchosts file If you

have done this please use the host name instead of the IP address 12 I n the Name of Queue on Remote Server option type in a print queue name For

example printer-1-q 13 Done Redhat Linux 9 The Print Server can work under any Linux-based systems including Slackware RedHat etc without any problems Basically the Linuxs printing system is based on BSD system Although many commercial Linux systems are available in the market and their commands will vary slightly depending upon which version is used the functionality of the Linux-based variants is exactly the same Following are the outlined procedures (recommended for all users) on Red Hat Linux 7273 or later with X-Window system installed

a Make sure that the TCPIP is well configured on your RedHat system including network interface cards driver and IP-related settings say IP address subnet mask and gateway IP)

b Log in root

c Assign Print Server an IP address At shell mode

c1 arp -s ltthe IP address you want to assign to the Print Servergt lt Print Server s Node IDgt

c2 Execute tftp lt Print Server s IPgt get configtxt and quit tftp c3 Edit the configtxt and modify the IP address subnet mask and gateway IP

When done save the configtxt c4 Execute tftp ltPrint Server s IPgt put configtxt and quit tftp

d Start X-windows by typing startx at the shell mode

e Open Printer Configuration

56

f Click New button

g Click Forward button

57

h In the Name field type a user-defined name click Forward

i In the Queue Type field choose Networked UNIX

j In the Server field type the IP of print server

k In the Queue field type a print serverrsquos port name which connect to the printer For example lp1

l Click Forward button

58

m In the Printer field choose Postscript Printer

n Choose the model of printer and click Forward

o Done

59

UnixWare 7

1 Login root

2 Run CDE (Common Desktop Environment)

3 Open the subpanel under the SCO icon in the Front Panel

4 Select SCO Admin

5 Select Print Setup Manager from System Administration window

6 Click LPD icon in the tool bar of Print Setup window

7 In Name field type a name for the printer for identification purpose

8 In Protocol field select lpd(BSD)

9 Select your printerrsquos make and model from the MakeModel list

10 In Printer Connection Type select On Remote Server

11 It then appears a (new) Remote System option Type the IP address of the print server

12 In Remote Printer field type a name for the print serverrsquos print port For example Port1

13 When done click OK button

Now run Printer Manager and yoursquoll see an icon for the printer that is connected to the print server device

60

8 Upgrading Print Server

Overview

Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer Depending on the different systems users might use this chapter is divided into several Sections please refer to the following list for your systems

1 Upgrading the print server from PSAdmin

2 Upgrading the print server from Windows NT2000XP

3 Upgrading the print server from UNIX system

Note 1 Before you proceed to upgrade the print server please ensure that the

necessary binary file is located in your current working directory 2Before upgrading print server please ensure print server is not printing jobs In case

of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin

1 Log into your NetWare file server as a Supervisor (Admin) or equivalent 2 Ensure binary file is located in the PSAdmin directory 3 Run PSAdmin from your Windows PC 4 Click the Upgrade icon in tool bar Upgrading the print server from Windows NT2000XP (Through TCPIP) 1 Ensure binary file is located in your current working directory 2 At NT2000XPrsquos DOS prompt and type ldquotftp ltprint serverrsquos IP address gt get

upgradeldquo 3 Type ldquotftp ndashi ltprint serverrsquos IP addressgt put mpsXXbinldquo 4 Wait for the transfer successful message

61

5 Done Upgrading the print server from UNIX (Through TCPIP) 1 Log in as root 2 Ensure binary file is located in your current working directory 3 Type ldquotftp ltprint serverrsquos IP addressgtrdquo 4 At tftp prompt type ldquoget upgraderdquo 5 Change to binary mode 6 At tftp prompt type ldquoput mpsXXbinrdquo 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser

1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade From Browser it then as shown in the following

picture

62

4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done

63

9 Troubleshooting

General Troubleshooting Overview

The most common problems which cause the print server to perform improperly are covered in this chapter If a problem still exists after reading this chapter please contact your dealer for technical support LED Light Indicators The print server is equipped with LED to assist in diagnosing problems that are the result of the network andor the print server hardware itself Status (Orange)

When the print server unit is powered on the Status LED will flash five times as part of the unitrsquos Power On Self Test (POST) This indicates that the print server hardware is properly configured This LED however may flicker whenever the data are being transmitted and printed

Note Make sure that the Orange LED flashes five times (POST) upon connecting the power If the unit does not flash five times contact your dealer for a replacement or repair

FlowLink (Green 100M Orange 10M)

If the network cabling is Twisted-Pair Cable and when this light is ON the Twisted-Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable andor to connector problems Twisted-Pair Cable is 10BaseT100BaseT 8-wire Unshielded Twisted-Pair Cable The pin assignments for the RJ-45 connector used for this cable must conform to the UTP cable specifications Power Related Problems The print server requires an external AC power adapter in order for it to function If you have a power problem check to see whether the power cord or its connectors are damaged More importantly check to see that the AC power adapter included with the print server matches the AC voltage in your country or area Using an incorrect AC adapter will damage your print server

64

USB Port Related Problems Printing data failure may be caused by a loose connection of the print server to the USB port of the printer Check to see if the USB connectors are damaged In addition check the cable connection If the connectors are damaged contact your dealer for a replacement connector Windows 9598MeNT2000XP Troubleshooting

Multi-Segment LAN Environment Installation (through the Network Print Port) If your print server and Windows 9598MeNT2000XP are located on two different segments and your Windows NT server is used as the routergateway you will need to implement the following procedures in order for your print server to function properly Add the RIP for NWLink IPXSPX compatible transport See RIP for NWLink IPXSPX

compatible transport Installation Procedure later in this section Add the frame type 8022 for both Ethernet adapters See Multi-Segment Frame Type

8022 Installation later in this section RIP for NWLink IPXSPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left

hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double-click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP for NWLink IPXSPX compatible

transport Click OK 8 Follows the directions on the screen 9 Done Multi-Segment Frame Type 8022 Installation

1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen

2 Point to Settings and select Control Panel 3 Double-click the Network icon 4 Select Protocols Select the NWLink IPXSPX Compatible Transport 5 Select Properties 6 Select your (first) network interface card and select Manual Frame Type Detection 7 Click Add 8 In the Frame Type field select Ethernet 8022 9 In the Network Number field type in a unique 8-digit hexadecimal network number For

example 12345ABC 10 Select Add

65

11 Repeat the Steps 8-12 for the other Ethernet adapter 12 Restart the computer 13 Done Moving the print server to A New Segment If the print server is moved from one network segment to another after the initial installation through the Network Print Port the print server must be reconfigured on the original Windows NT server or on each Windows 9598 computer using this print server in order for the print serverrsquos driver on each computer to re-establish a new connection Print Server Reconfiguration Procedure on Windows 9598Me 1 Click Start on the bottom left hand corner of the screen 2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on

the next print serverrsquos configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printerrsquos Properties page 7 Click OK 8 Done Print server Reconfiguration Procedure on Windows NT 1 Click Start on the bottom left hand corner of the screen

2 Select Settings and select Printers 3 Select your printer connected to the print server and right-click the printer icon Select

Properties 4 Click Ports tab

5 Click Configure Port The print server will be shown on the next screen 6 Find your original print server according to its Port Name or other distinguished name

and click this print server 7 Click OK and it returns to the printerrsquos Properties page

8 Click OK

66

9 Done Moving Your Computer to A New Segment If you are using the print server through the Network Print Port on your NT or Windows 9598Me computer and your computer is going to be moved onto another segment you have to reconfigure the print server on your computer to use your print server However this situation is like moving the print server to a new segment Please refer to the ldquoMoving the print server to a new segmentrdquo section for more detailed reconfiguration instructions Novell NetWare Troubleshooting

Many printing problems can be traced back to incorrect or incomplete print server installations It is always wise to check the installation configurations first In some cases if necessary delete the print server print queue(s) or other setting(s) Next recreate the necessary parameters or reconfigure the print server by running the PSAdmin TCPIP Troubleshooting

When you are configuring a new print server on your NTUNIX server through LPR Port printing under TCPIP protocol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print serverrsquos power and it exactly passed the POST Besides the network cabling is OK As such I cant do tftp command to get and put the print servers configuration file and save its IP address permanently I cant therefore continue installing the print server Regarding this problem there are three possible causes A The print servers Node ID you specified in the arp command is not correct If this is the case please ensure the Node ID field in the corresponding entry of the print servers IP address in NTs ARP cache table is correct by typing the following command at NTs DOS prompt arp -a If the Node ID shown on the screen doesnt match the print servers Node ID please follow the instructions below to reset the entry 1 At NTs DOS prompt type arp -d ltprint servers IP addressgt to delete the current

entry 2 Type arp -s ltprint servers IPgt ltprint servers Node IDgt to specify a new ARP entry 3 Refer to Chapter 7 for the detailed instructions to complete the installation

67

B The print servers IP address is duplicated or is as same as another computers IP address on the network

If this is the case please consult your network administrator to obtain an unused IP address for your print server C The print server is on one segment and your Windows NT server is on the other

segment (This troubleshooting guide will also apply to a multiple-segmented network while installing the print server) For example assuming the print server is on Segment A NT server is on Segment B and there is a gateway computer between Segment A and Segment B The network might be a complete TCPIP network or a hybrid of TCPIP and IPXSPX network If this is the case you have to adopt the following steps depending on which platform the gateway computer is

a If the gateway computer is a NTUNIX server

You have to do the same arp command to specify an entry on the NTUNIX computer as a gateway in order for it to forward your subsequent ping orand tftp commands to the print server

b If the gateway computer is a Novell NetWare file server

1 Due to the presence of this NetWare file server the IPXSPX protocol might be used on

your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print servers IP address (For more detailed information about Manual Setup please refer to Chapter 3)

2 If the solution described above is not applicable you have to follow the instructions

below to set up the print servers IP address For the purpose of explanation we assume the NT server is on Segment A and its IP address is 1927221466 (subnet mask 255255255224) the print server is going to be installed on Segment B with IP address for example 19272214100 1 Find an unused IP address on Segment A for temporary use in the following steps for

example 1927221468 2 Connect your print server to Segment A as a networked node 3 On your NT server type for example arp -s 1927221468 00-40-01-3F-02-AB Please

note in this arp command you have to type 1927221468 on purpose Do not type this IP address as 19272214100

4 Type tftp 19272221468 get configtxt The configuration file will then be retrieved and

transferred to your NT server 5 Type edit configtxt to modify this configuration file

68

6 In your editor modify BoxIPAddress field from 0000 to 19272214100 Leave

other options as default and do not change their values When done save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 19272214100 in this example rather than 1927221468

7 Type for example tftp 1927221468 put configtxt to save this new configuration back

to print server 8 Move the print server back to the Segment B

9 Done

69

Appendix Load Default Value

You can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following

70

Frequently Asked Questions Question A Print jobs are sent to the print queue successfully but fail to be sent to the printer Possible explanations 1 The Print server NamePrint Queue configuration in PCONSOLE is incorrect 2 The Print server name specified and stored in the print server memory doesnrsquot match the

same one set in PCONSOLE 3 The network cable or power adapter connected to the print server is loose or

disconnected 4 The printer is off-line jammed or out of paper Solutions 1 Check all the information in PCONSOLE 2 Check all the information of the print server by running PSAdmin 3 Check to see that if the network cabling and power adapter are properly connected 4 Recheck the print server connection by running the PSAdmin It should read

ldquoConnectedrdquo Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If these printer drivers are not available to you please contact your printer manufacturer Question C The upgrading process indication bar stops and does not seem to proceed again while upgrading the print server Possible Explanation There might be a network problem This causes the upgrading procedure to fail Solutions 1 Check the network cabling especially from the workstation running the PSAdmin to the

print server unit 2 Run the PSAdmin and upgrade the print server again

71

Question D The Status LED light keeps blinking after POST Possible explanation and solution The last upgrade process was not completed The print server must be upgraded again by using the PSAdmin Please see Chapter 3 for details Question E The PSAdmin reports ldquoCreate Print server Errorrdquo ldquoCreate Printer Errorrdquo or ldquoCreate Print Queue Errorrdquo while using Auto Setup Possible Explanation The print server name the printer name or the print queue name you specified in the Auto Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash (-) or an underscore (_) Question F The PSAdmin reports ldquoPrint server Already Existsrdquo ldquoPrinter Already Existsrdquo or ldquoPrint Queue Already Existsrdquo after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exist in the specific NetWare file server as the one you specified in the Auto Setup dialogue box Solution Specify a new print server name or queue name in the Auto Setup Question G The setup Wizard canrsquot find print server Possible Explanation The Personal Firewall installed in your computer blocks the connection Solution Please disable the Personal Firewall or adjust the security level to lower

72

73

Additional Installation Instructions

Panasonic KX-P610063006500 If you are using a Panasonic KX-P610063006500 laser printer with the print server through the Network Print Port under Windows 9598 please redirect the printer named ldquoPanasonic KX-P6100 PCLrdquo or ldquoPanasonic KX-P6300 PCLrdquo or ldquoPanasonic KX-P6500 PCLrdquo to the print server through the Network Print Port DO NOT redirect the printer named ldquoPanasonic KX-P6100 GDIrdquo ldquoPanasonic KX-P6300 GDIrdquo or ldquoPanasonic KX-P6500 GDIrdquo to the print server

Page 32: 1. INTRODUCTION - EUSSO
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