1 department for work and pensions the work programme prospectus supplier briefing 8 th december...

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1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

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Page 1: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

1 Department for Work and Pensions

The Work Programme ProspectusSupplier Briefing

8th December 2010

Page 2: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

2 Department for Work and Pensions

Agenda

• Introduction – Alan Cave

• Work Programme Design and Payment Model – Adam Sharples

• Commercial Process – David Smith

• Close – Alan Cave

Page 3: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

3 Department for Work and Pensions

Update on Work Programme Design

Adam Sharples

Page 4: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

4 Department for Work and Pensions

Work Programme Principles

• More “Black Box “than before

• Longer contracts

• Greater outcome focus

• Wider range of customers

Page 5: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

5 Department for Work and Pensions

Work Programme Participants

Mandatory

Mandatory

Mandatory

Mandatory or Voluntary

Voluntary

Mandatory

-

From 12 months

From 9 months

From 3 months

From 3 months

At any time

When expected to be fit for work within 3 months

-

1 - Aged 25+

2 - Aged 18-24

3 - Ex-Incapacity Benefit

4 - Seriously disadvantaged

5 - Volunteers (all groups)

6 - Flow*

7 - Ex- IB**

Referral TypeTime for referral JSA groups

ESA groups

*ESA (income related) customers placed into the Work related Activity Group **EX-IB group are treated as volunteer or Flow

Page 6: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

6 Department for Work and Pensions

Payment Model: principles

• Payment should be exclusively or largely for delivering results and should be made after the results have been delivered

• The Government will seek to avoid paying for customers who would have moved off benefits without help

• The price paid for employment outcomes should be set to make it worthwhile for delivery partners to help each group of customers

• The price paid for job outcomes should not exceed the benefit savings that have been generated.

Page 7: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

7 Department for Work and Pensions

Payment model structure

X weeks Y weeks

Payment(£)

Time on Programme(Weeks)

Start on Programme

Att

ach

men

t F

ee

Payment(£)

Time on Programme(Weeks)

Start on Programme

Sustainment paymentsJob

Ou

tco

me

Pay

men

t

Att

ach

men

t F

ee

Job Start Payment trigger point

Page 8: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

8 Department for Work and Pensions

Attachment fee – paid once per person

Contract

£600

£500

£400

£300

£200

£100

£0Year 1 Year 2 Year 3 Year 4 Year 5

1. JSA 25+

2. JSA 18-24

3. JSA Ex-IB

4. JSA seriously disadvantaged

5. ESA volunteers

6. ESA Flow

7. ESA Ex-IB

Page 9: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

9 Department for Work and Pensions

Job outcome payment

Year 1 Year 2 Year 3 Year 4 Year 5

Job

outc

ome

paym

ent

X% Discount

Y% Discount

Maximum price

Page 10: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

10 Department for Work and Pensions

Job Outcome and Sustained payment by customer group

52 weeks

52 weeks

78 weeks

78 weeks

78 weeks

78 weeks

104 weeks

26 weeks

26 weeks

13 weeks

13 weeks

13 weeks

13 weeks

13 weeks

1 - Aged 25+

2 - Aged 18-24

3 - Ex- Incapacity Benefit

4- Seriously disadvantaged

5- Volunteers (all groups)

6 – Flow

7- Ex- IB

Maximum duration of sustained payments

Job outcome timing JSA groups

ESA groups

Page 11: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

11 Department for Work and Pensions

Maximum payments

£400 £400 £400 £400 £600 £600 £400

£1,200 £1,200 £1,200 £1,200 £1,200 £3,500 £1,000

£2,994

£2,396

£5,327

£4,859 £4,405

£9,429

£2,007

£0

£1,000

£2,000

£3,000

£4,000

£5,000

£6,000

£7,000

£8,000

£9,000

£10,000

£11,000

£12,000

£13,000

£14,000

£15,000

1. JSA 25+ 2. JSA 18-24 4. JSAseriously

disadvantaged

3. JSA Ex-IB 6. ESA Flow 7. ESA Ex-IB 5. ESAvolunteers

Sustainmentpayments

Job outcomepayment

Attachmentfee

Page 12: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

12 Department for Work and Pensions

Procurement Process

David SmithJohn Michalski

Page 13: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

13 Department for Work and Pensions

Framework – Immediate Next Steps

• Set up Meetings with preferred bidders to:– Provide feedback – Agree the final Terms and Conditions

• Sign Framework Agreements by 20 January 2011• Issue a Draft Work Programme ITT on the 8 December 2010• Hold a provider event on the 16 December 2010• Issue the ITT on the 22 December 2010

Page 14: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

14 Department for Work and Pensions

The Work Programme

Invitation to Tender will include:

• Instructions to bidders, including bid evaluation criteria

• ItT Questionnaire

• Specification

• Pricing schedules and supporting guidance

• Call off Terms and Conditions for the Work Programme

Page 15: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

15 Department for Work and Pensions

Bidding for the Work Programme

• WP bids can only be accepted once the Framework Agreement is received

• Bidders will only be invited to bid for contracts in the lots where they were successful in the Framework competition

• 18 Contract Package Areas (CPA) & 2 or 3 providers in each CPA

• Separate Tender Form for each CPA

• Need to express a ranked preference order where bidding for multiple CPAs

Page 16: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

16 Department for Work and Pensions

Bid Evaluation - Quality

• A majority of the combined total evaluation score will be allocated on the basis of the quality of the proposal.

• Bidders will receive details of the evaluation criteria in the draft ItT

• Some areas will be weighted more highly than others – eg. Service proposal, Supply chain management and Implementation will have higher weightings

• We will be looking at the diversity of supply chains

• Certain questions will be specific to the local area and we will be looking for evidence that local needs have been considered

• Tie-breakers will be used where there is no clear separation of scores in any CPA.

Page 17: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

17 Department for Work and Pensions

Bid Evaluation - Financial

• An element of the combined total evaluation score will relate to the financial evaluation.

• The financial price evaluation will consist of the assessment of the job outcome element of the funding model.

•The DWP will also cross check the delivery proposal to the individual elements contained in the financial pricing proposal to ensure consistency.

• DWP will looking for assurance and evidence that bidder’s can secure the necessary internal financial and/or external financial resources to fund delivery.

Page 18: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

18 Department for Work and Pensions

Proposed Timetable

• Draft ITT issued - 8 December 2010

• Bidder event - 16 December 2010

• ITT issued – 22 December 2010

• Tenders submitted - February 2011

• Preferred bidders announced - April 2011

• Contract Award - April - June 2011

• Implementation - May - end July 2011•

Page 19: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

19 Department for Work and Pensions

Performance Management

Adam Sharples

Page 20: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

20 Department for Work and Pensions

What are we trying to achieve?

• Increase average time in employment for Work Programme customer groups (longer sustained jobs); and

• Increase off flow rates for Work Programme customer groups (more people into work);

• Decrease average time on benefit for Work Programme customer groups (people into work sooner);

• Narrow the gap between off flow/time in employment rates for disadvantaged groups and everyone else (less parking of harder to help).

Page 21: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

21 Department for Work and Pensions

Incentive payments

• Incentive payments will be paid to Providers who have high performance for the JSA 18 to 24 and 25+ client groups from year 4.

• Job outcome payments will be reduced by 10 per cent of the year 1 and 2 level each year from year 3 to fund the incentive payments

Page 22: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

22 Department for Work and Pensions

Non-intervention performance profile

2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18

10

20

30

40

50

60

70

ESA

JSA 25+

JSA 18-24

+10% minimum performance standard

+50% Performance incentive level

•Incentive payments will be made for jobs delivered beyond a given performance level, defined as non-intervention level plus 50 per cent.

Page 23: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

23 Department for Work and Pensions

Differential Pricing

The funding model builds in differential pricing in 4 ways, with each customer groups having different:

• Referral points

• Payment amounts

• Length of job outcome payment

• Length of sustainment payment period

Page 24: 1 Department for Work and Pensions The Work Programme Prospectus Supplier Briefing 8 th December 2010

24 Department for Work and Pensions

Ensuring ongoing competition

• We will shift market share (customer referrals) from poorer performing providers to the better performing provider in any given area.

• We will consider performance on an individual customer group basis• The first trigger point will be at month 18.

3%

Provider A

Provider BJob entries

18 Months 24 Months