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Crisis Management Groton, CT Storage Building IncidentJune 25, 2002

Ellen St.Aubin, C.S.P.Director, Environmental, Health and SafetyPfizer Global Research and DevelopmentGlobal Operations – US East Region

Presented to WEC Meeting

November 4, 2003

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Incident Review8:00 am on Tuesday, June 25, 2002, an explosion occurred at a Storage Building at Pfizer Groton LaboratoriesFour PGRD colleagues were injured Two of the four were badly injured All colleagues are out of the hospital

Explosion resulted in severe damage to the storage building and minor damage to two adjacent buildings.

Incident Overview

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Incident InformationOne unused 400 liter cylinder of 2 Molar Borane Tetrahydrofuran (BTHF) exploded. BTHF is water reactive and flammable Shipped under 20 psi nitrogen pressure Used for reduction reactions in

pharmaceutical and specialty chemical industry

Incident Overview

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Incident Timeline4 remaining cylinders in the building of BTHF had elevated temperaturesFor safety, site was closed, except to essential personnelNeighboring community evacuated until temperature and pressure of cylinders was controlled (June 26).Cylinders were iced until transferred to 4 new cylinders. Cylinders were shipped back to manufacturer on Saturday June 29.Site fully re-opened on July 1

Incident Overview

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Traditional Emergency Response Organizational Overview

UnifiedCommand

AgenciesRespondersLocal Gov’t

CrisisMgmtCenter

BusinessContinuity

SiteMgmt

IncidentResponse

SupportTeams

TechnicalTeams

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B156

B156A

B260

IncidentCommand

Crisis MgmtCommand

Center

BusinessContinuity

B118

PFE

PGRD

PGM

Groton Labs B196AB196

SpeakingFor

StagingArea

Agencies

CityMayor

NL

Corp. PGM

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Planning

Site Crisis Management Plan including:DocumentationCommunicationsTrainingSitewide Knowledge

One Unified Plan framework including: Crisis Management Emergency Response Business ContinuityCascade from Corporate to Divisional to Sites

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Site Crisis Management Structure

GROTON LABSCRISIS MANAGEMENT LEADERSHIP TEAM*

Business Continuity Team

Crisis Advisors

GROTON LABS CRISIS MANAGEMENT TEAM

Incident Support Team

Crisis Management Coordinator*

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Unified Command/ Incident Command/ Crisis Command:

Implement Unified CommandClearly define who is in charge Define Key Roles & ResponsibilitiesCommunication Information cascadeQuick, decisive decision making of leadershipUnderstanding of response language

Integrated Response

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Business Continuity - for ALL business lines

Crisis Management and Business Continuity activitiesConcurrent, consecutive, independent

Process for access to site and buildings before, during and after emergency

Evacuation Process for site and/or buildingsMaintenance of 100% accountability throughout eventPeople Accountability process before, during and after emergency

Awareness of Logistics during a Multi-day Crisis food, cash, clothes, daily operations, critical operations

Preplanning

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Formalized Roles & Responsibilities in Plans Skills need to be based on competencies (not titles/business line)Back-up staffing plans (Alternates/multi-level)Personal responsibility during Crisis/Emergency/Business Continuity

Training - Practice and drillOverall understanding of Crisis Management/Emergency Response/Unified Command/Business Continuity PlansDepartmental trainingEvacuation training

Roles/Responsibilities

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Post-Incident Response Actions

Communicate Lessons LearnedComplete Action items and RecommendationsEnhance Crisis Management Plans based on Critique RecommendationsReevaluate and retrain as necessaryShare learning experiences

Path Forward

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Questions??