1 chapter 4 testing and selecting employees the basics of testing and selecting employees using...

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1 1 Chapter 4 Testing and Selecting Employees The Basics of Testing and Selecting Employees Using Tests at Work Interviewing Prospective Employees Using other Selection Techniques

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Chapter 4

Testing and Selecting Employees

The Basics of Testing and Selecting Employees

Using Tests at Work

Interviewing Prospective Employees Using other Selection Techniques

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The Basics of Testing and Selecting Employees

Selection

Select best fit to the job out of pool of candidates using different screening tools

Why Careful Selection is Important?

Performance of management depend on performance of subordinates

Reduce cost

Protect firm from consequences of legal implications and negligent hiring

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The Basics of Testing and Selecting Employees

Validity

Test is measuring what it is purported to measure

The consistency of scores obtained by the same person when retested with

the identical tests or with an equivalent form of a test

Criterion validityTesting the same group twice in

different times

Reliability

Content Validity Use two equivalent tests

Testing two equivalent groups using the same tests

Test Characteristics

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The Basics of Testing and Selecting Employees

How to Validate a Test?

Analyze the job

Choose the test

Administer the test

Relate test scores and criteria

Cross validate and revalidate

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The Basics of Testing and Selecting Employees

Ethical and Legal Questions in Testing

Equal employment opportunity aspects of testing

Individual rights of test takers and test security

Using tests as supplements

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Using Tests at Work

How are Tests Used at Work?

Tests of cognitive abilities

Tests of motor and physical abilities

Measuring personality and interests

Achievement Tests

Computerized Testing

Management Assessment Centers

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Interviewing Prospective Employees

Interview

A procedure designed to solicit information from a person's oral responses to oral inquiries

Selection Interview

A selection procedure designed to predict future job performance on the basis of applicants oral responses to oral inquiries

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Interviewing Prospective Employees

Types of Selection Interviews

Non-structured Interviews Structured Interview

Situational Interviews Behavioral interview

One on One Interview Sequential Interview

Panel Interview Phone Interview

Face to Face Interview

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Interviewing Prospective Employees

How Useful are Interviews?

Situational interviews are more valid than behavior interviews

Structured interviews are more valid than unstructured interviews

Individual interviews are more valid than panel interviews

1010

Interviewing Prospective Employees

How to Avoid Common Interviewing Mistakes?

Snap Judgments

Not Knowing the Job

Candidate Order (Contrast) Error

Negative Emphasis

Pressure to hire

Influence of Nonverbal Behavior

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Interviewing Prospective Employees

Guidelines for Conducting an Interview

Plan the Interview

Ask questions

Review the interview

Establish rapport

Close the interview

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Using Other Selection Techniques

Background Investigation and reference Checks

Why?

To verify the accuracy of collected data

To uncover damaging background information

What are the forms of information to collect?

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Using Other Selection Techniques

Background Investigation and reference Checks

Reference Check Effectiveness

Making Reference Check More Productive

Using Pre-employment Information Service

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Using Other Selection Techniques

Honesty Testing

Polygraph Tests

Paper and Pencil Honesty Tests

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Using Other Selection Techniques

Graphology

Physical Examination

Drug Screening

Assignment: Assignment: Course Human Resource ManagementCourse Human Resource Management

Choose a Company In the Gaza Strip and conduct empirical study on it. Choose a Company In the Gaza Strip and conduct empirical study on it. Consider the following elements:Consider the following elements:  

1.1. What are the motivations of the company to make Job Analysis? What are the motivations of the company to make Job Analysis? 2.2. How they did Job Analysis and then Writing Job Descriptions and Job How they did Job Analysis and then Writing Job Descriptions and Job

Specifications?.Specifications?.3.3. Example of Job Description and Specification to three different job in Example of Job Description and Specification to three different job in

organizational levels. organizational levels. 4.4. The Recruitment and Selection ProcessThe Recruitment and Selection Process5.5. The Basics of Testing and Selecting Employees.The Basics of Testing and Selecting Employees.6.6. What future strategies they plan to take (expansion, close-What future strategies they plan to take (expansion, close-

down)?.and why?.down)?.and why?. Be practical you need to visit the company in the field.Be practical you need to visit the company in the field. Each student responsible for the work of this research alone in the Each student responsible for the work of this research alone in the

assignment.assignment. 1616