1. agenda 8:40 am – 9:00 am - check in & continental breakfast 9:00 am – 12:00 pm - welcome...

AGENDA

8:40 am – 9:00 am - Check In & Continental Breakfast

9:00 am – 12:00 pm - Welcome & Introductions

• Background of Family Resource Center Assn & Standards

• Overview of Family Support

• Overview of the Strengthening Families Approach

• Structure and Implementation of the Standards

• Standards Section A. Family Centeredness

• Standards Section B. Family Strengthening

12:00 pm – 12:30pm – Lunch

12:30 pm – 4:30 pm

• Standards Section C. Embracing Diversity

• Standards Section D. Community Building

• Standards Section E. Evaluation

4:30 pm – 5:00 pm

• Next Steps Activity

• Training Evaluation

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HOUSEKEEPING

Certification

Volunteers

Mute cell phones and save texting, ipad, and laptop use for the breaks

Label your binder

Restrooms

DESIRED OUTCOMES

• Participants understand the frameworks on which the Standards are based.

• Participants understand the Standards and are ready to apply them.

• Participants understand how the Standards can enhance their work with families.

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• Founded in 1998

• Comprised of 23 local Family Resource Centers

• Providing services and support to more than 50,000 Colorado families

• Mission: The Family Resource Center Association provides public advocacy, capacity building, and resource development to strengthen our statewide network of family resource centers as they bring help and hope to Colorado families.

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Colorado Family Resource Center Association

FRCA Member Centers

FRCA members serve 45 counties across the state.

FRCA Services

• Joint Programming: Statewide Programs– Strengthening Families– Healthy Living– Capacity Building

• Advocacy and Outreach– Representation at legislature– Active participation in major statewide initiatives and

coalitions relevant to children and families• Intermediary Organization

– Capacity Building, Training and Technical Assistance to promote organizational sustainability

– Resource Development to facilitate funding opportunities for members

The Colorado Family Resource Center Model

Colorado FRC Foundational Frameworks• Colorado Statute in 1993- Family Support Principles &Practices• FRCA Membership Policies in 2000• Family Development Credentialing Training in 2009• Colorado Strengthening Families Protective Factors Movement 2010

So, why consider Quality Standards?

Why Quality Standards?

• Expanded opportunities to partner with local DSS as we move into CDHS

• Need to clearly define our role in the continuum of family support services in Colorado

• New Member inquiries are increasing. What minimum standards do we expect them to meet before they can be considered an FRC?

• National adoption of measureable standards by the field of family support

IMPORTANCE OF STANDARDS

• Implementation will help ensure that families are supported and strengthened through quality practice

• Put our field of Family Strengthening and Support in the same league as other fields.

• Integrate and operationalize the Principles of Family Support Practice together with the Strengthening Families Approach.

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Benefits of Measureable Standards

• Advocate for our strength-based approach to family support (family-centered and family-friendly)

• Define ourselves sufficiently to:• Create a conceptual framework that is tied to proven research• Create a logic model to show the impact of our work• Track outcomes when model is implemented with fidelity• Message Return on Investment to donors• Advocate for policy change regarding funding decisions that

impact families and children

2013: Standards Adopted by FRCA Membership

• Founded in 2011.

• Comprised of statewide networks of two or more Family Resource Centers or Family Strengthening Programs.

• Represents more than 2,000 programs supporting USA families.

• Mission: To connect statewide networks across the United States to promote quality practice, peer learning, mutual support, and effective policies and systems that support positive outcomes for children, families and communities.

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NATIONAL NETWORK OF FAMILY SUPPORT & STRENGTHENING NETWORKS

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NATIONAL NETWORK MEMBERSHIP

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STANDARDS DEVELOPMENT PROCESS

• National scan of 17 sets of standards for Family Strengthening and related fields

• Decided to work off of the San Francisco Family Support Standards, which had been successfully implemented since 2007.

• As part of an 18-month development process, the Standards were vetted with nearly 1,000 diverse organizations serving rural and urban populations across California.

• The Center for the Study of Social Policy reviewed and provided feedback on the Standards.

• Approved by the California Network of Family Strengthening Networks Membership in 2012.

• Adopted by the National Network of Family Support and Strengthening Networks in 2013.

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APPLICATION OF THE STANDARDS

Family Strengthening and Support Programs• Blueprint for implementing best

practice• Self-Assessment• Demonstrate Quality

Policy Makers• Endorse for application in their areas of

influence

Direct Service Staff• Reflect on and enhance their work with

families

Funders• Integrate into requests for proposals,

monitoring and quality assurance

Networks of Family Strengthening and Support Providers• Quality Assurance• Capacity Building• Adopt as criteria for membership•

Families• Partner with Programs to apply the

Standards• Provide feedback about how well Program is

applying the Standards

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PROGRAM APPLICATION OF THE STANDARDS

Successful application of the Standards requires the commitment and support of all levels of

Program responsibility:

• Executive Directors• Managers• Coordinators• Direct Service Staff• Parent Leaders• Families

HISTORY OF THE

FAMILY SUPPORT FIELD

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Good Samaritan Settlement House Good Samaritan Family Resource Center

1913 current day

HISTORY OF THE

FAMILY SUPPORT FIELD

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FOCUS ON FAMILIES

Our focus is on families who are responsible for raising children.

These families consist of at least one adult and one child who are related biologically, emotionally, or legally.

Families may consist of one parent, two parents, grandparents, foster parents, legal guardians or they may arise from a need for mutual support.

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FAMILY SUPPORT DEFINITION

THE PRINCIPLES OF FAMILY SUPPORT PRACTICE

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1. Staff and families work together in relationships based on equality and respect.

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2. Staff enhance families’ capacity to support the growth and development of all family members – adults, youth, and children.

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3. Families are resources to their own members, to other families, to programs, and to communities.

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4. Programs affirm and strengthen families’ cultural, racial, and linguistic identities and enhance their ability to function in a multicultural society.

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5. Programs are embedded in their communities and contribute to the community-building process.

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6. Programs advocate with families for services and systems that are fair, responsive and accountable to the families served.

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7. Practitioners work with families to mobilize formal and informal resources to support family development.

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8. Programs are flexible and continually responsive to emerging family and community issues.

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9. Principles of family support are modeled in all program activities, including planning, governance, and administration.

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THE 5 PROTECTIVE FACTORS

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PARENTAL RESILIENCE

Be strong and flexible.

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SOCIAL CONNECTIONS

Parents need friends.

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CONCRETE SUPPORT IN

TIMES OF NEED

We all need help sometimes.

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KNOWLEDGE OF PARENTINGAND CHILD DEVELOPMENT

Parents need to know how children grow.

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SOCIAL AND EMOTIONALCOMPETENCE OF CHILDREN

Parents need to help children to interact and communicate well.

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STRATEGIES FOR BUILDING THE

5 PROTECTIVE FACTORS

How many of your Programs currently use these strategies?

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5 SECTIONS OF THE STANDARDS

Family Centeredness

Valuing and recognizing families

as integral to the Program

Family Strengthening

Supporting families to be strong,

healthy and safe, thereby promoting

their optimal development

Embracing Diversity

Acknowledging and respecting families’ diversity, supporting their participation in

a diverse society, and engaging in ongoing learning

about and adaptation to diversity

Community Building

Contributing to building a strong

and healthy community by

facilitating families’ social connections,

developing their leadership skills, and collaborating

with other Programs

EvaluationLooking at areas of Program strength, as well as areas for

further development, in order to guide

continuous quality improvement and achieve positive

results for families

FAMILY CENTEREDNESS

Draw a picture of what Family Centeredness looks like in

relation to working with families.

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FAMILY CENTEREDNESS

FAMILY CENTEREDNESS

• Program demonstrates that families are important to it by engaging them in planning, developing, and implementing it.

• Outreach to and developing good relationships with families are important.

• Program “practices what it preaches” by working with its own staff in ways that demonstrate family centeredness.

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QUALITY INDICATORS

Minimum Quality Indicators: Create a solid Family Strengthening and Support Program foundation Are met within a reasonable scope of resources of a Family Strengthening and Support Program

High Quality Indicators: Are built upon Minimum Quality being in place first. Programs are encouraged to strive to meet them in order to serve families most effectively. Some may require capacity building and more investment to meet.

Implementing the Standards is a developmental process and it is common that Programs may see aspects of their work on different points along the Continuum

of Minimum to High Quality.

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MOVING FROM MINIMUM TO HIGH QUALITY

- Formal Structure- Staff Training- Family Partnership

Minimum Quality Indicator

High Quality Indicator

For these Sections:

• Family Centeredness• Family Strengthening

One or more of the elements in the arrow moves a Program from:

• Embracing Diversity• Community Building

Foundational Deeper integration

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SWITCH IT UP

FAMILY CENTEREDNESS

Group Assignments

Group 1 – Indicators A. 1.1






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MATCHING EXERCISE

• Introduce yourselves to each other.

• Open your workbooks only to Arrow on p. 9.

• Review the Standard and Indicators,

• Read each example, determine if it illustrates Minimum or High Quality, and attach under the Indictor it fits.

• If you finish before other groups, write up your own examples using the 8.5”x11” blank paper and the markers (one per sheet).

• Identify a reporter who will read out the Standard and Indicators to the rest of the participants. 50

REFLECTION

Review the Family Centeredness

Section and note your reflections

and ideas for next steps for your

Program.

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FAMILY STRENGTHENING


• Program builds protective factors with family members of different ages and over time.

• Program supports families’ cognitive, social, emotional, and physical development.

• Staff and families work in partnership to support families’ development.

• Program encourages families to build relationships with each other for peer support and resource sharing.

• Program intentionally includes multiple family members. 54

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SHARING EXAMPLES

• Read the assigned indicators and review the examples.

• Share with each other your own examples and determine if they illustrate minimum or high quality indicators. Record them in your workbook.

• Identify a reporter who will read out the Standard and Indicators and some of your examples to the rest of the participants.

• You have 10 minutes.


Group Assignments

Group 1 – Indicators B. 1.1, p.20




Group 5 – Indicators A. 3.1, p.24

Group 6 – Indicators A. 3.2, p.25

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REFLECTION

Review the Family Strengthening



Program

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LUNCH

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EMBRACING DIVERSITY

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EXPLORING DIVERSITY

• Write your name on top of the sheet.

• Get to know each other by asking the questions in the boxes.

• If a participant can answer a question, ask that person to sign the box.

• You cannot fill in the boxes with your own name.

• The trainers cannot fill in boxes.

• Do not use cell phones to look up answers.

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What skills/qualities are needed to work effectively with the diverse populations

that you just identified?

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EMBRACING DIVERSITY

EMBRACING DIVERSITY

There are many aspects of

families’ diversity.

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EMBRACING DIVERSITY

There are many layers of

diversity that we need to

pay attention to.

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EMBRACING DIVERSITY

Both staff and families need to develop skills to interact with people different from them.

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EMBRACING DIVERSITY

Embracing diversity is an ongoing process that requires ongoing commitment.

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SWITCH IT UP

DIVERSITY SCENARIOS

• Introduce yourselves to each other

• Read the Standard and Indicators that apply to your group’s Scenario

• Read the Scenario and discuss it

• Identify the Minimum and High Quality examples in the Scenario

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DIVERSITY SCENARIOS

Group Assignments

Group 1 – Indicators C. 1.1, p.27, Scenario 1






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Diversity Activity

• One member of the team to the front of the room

• One member each hold the minimum and high quality indicators on the right and left side of the room

• The rest of the room line up down the center of the room. As the leader reads the scenario you may follow along on the screen, if the sentenance

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REFLECTION

Review the Embracing Diversity



Program

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COMMUNITY BUILDING

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Web of Connections

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COMMUNITY BUILDING

What do we need to do as organizations and staff to support families to have a

voice in their communities?

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COMMUNITY BUILDING

COMMUNITY BUILDING

• Families move along a continuum to collectively take an active role in thelarger community.

• Program actively engages in addressing community issues.

• Program collaborates with other stakeholders to build and strengthen the community.

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BEST SUMMARY ACTIVITY

• Review the Standard and Indicators.• Decide as a team how you will present the

information in 5 min – a skit, a group presentation, a song, a drawing, or anything else.

• The presentation needs to include sharing of the text of the Standard and Indicators and illustrate both Minimum and High Quality.

• Judges determine the clarity of the presentations and fill in any missing information.

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COMMUNITY BUILDING

Group Assignments

• Group 1 – Indicators D. 1.1 p33• Group 2 – Indicators D. 1.2 p34• Group 3 – Judges• Group 4 – Indicators D. 2.1 p35• Group 5 – Indicators D. 3.1 p36• Group 6 – Judges

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REFLECTION

Review the Community Building



Program.

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EVALUATION

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EVALUATION

How do you know that your work with families makes a difference?

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EVALUATION

• Evaluation = the ongoing process of assessing what works and what needs to be modified

• Effective evaluation collects and combines data on program participation, quality, and outcomes.

• Families are partners in the evaluation process. • Program incorporates evaluation as a core part of

its work.

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EVALUATION ARROW

- Data Analysis- Sharing Evaluation Results- Program Modification- Training for Evaluation Integration

Minimum Quality Indicator

High Quality Indicator

One or more of the elements in the arrow moves a Program from:

Foundational Deeper integration

IMPLEMENTATION TOOLS

The Standards are part of a suite of materials that are used for their implementation, all of which can be downloaded for free at www.cnfsn.org:

• Program Self-Assessment Tool – designed to be used as a critical thinking exercise by Program teams of managers, direct service staff, parent leaders, and other stakeholders as appropriate.

• Staff Self-Reflection Checklist – consists of 15 self-reflection questions for staff members to use as a daily reminder to implement the Standards.

• Standards Participant Survey – consists of 14 questions for Program participants to indicate how well a Program is meeting the Standards from the families’ perspective. Available in English, Spanish, and Chinese.

REFLECTION

Review the Evaluation Section

and note your reflections and ideas

for next steps for your Program

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NEXT STEPS

• How do these Standards compare to what you are doing now?

• Which indicators do you think your Program needs to focus on?

• What will your next steps be?

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REVIEW OF DESIRED OUTCOMES

• We understand the frameworks on which the Standards are based.

• We understand the Standards and are ready to apply them.

• We understand how the Standards can enhance our work with families.

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EVALUATION OF TODAY’S TRAINING

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1. agenda 8:40 am – 9:00 am - check in & continental breakfast 9:00 am – 12:00 pm - welcome...

Documents

family support family

standards standards

field of family support

quality standards

pm standards section

minimum standards

local family resource

colorado families mission