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Population : 1.7 million (54% tribal) No. of blocks : 13 Total area : 8195 ha Rainfall : 830 mm (last three years

average 430mm) Average Landholding : 1.85 ha. Agriculture Production

Rabi : 2.91 lakh ha.Kharif : 4.41 lakh ha.

Main Crops : Soyabean, Cotton, Wheat

APMCs : 7 Horticulture : 5713 ha. Main Crops : Banana, Papaya,

Mango, Orange

District at a glance

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ISSUES IN CONCEPTUALISATION OF GYANDOOT PROJECT :

Content in Local Language / English

Internet / intranet network

Government sponsored/community owned kiosks

V-sat / existing OFC telecom infrastructure

Free services / user - charges

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Gyandoot - The purveyor of knowledge

• An Intranet in Dhar– 39 village kiosks

• 21 Gram panchayat• 18 private kiosks

– 32 e-clubs

• Provides various content & services

• Content in Hindi

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Stakeholders of Gyandoot

Gyandoot Samiti

•A registered society under M.P. Societies registration Act 1873.•All the members are government officials with the Collector as President and CEO ZP as Secretary•The operational team is of Program Manager, DIO (Technical head), APO & four computer operators.

Soochak•Is a private entrepreneur•At least matriculate•Is paid no salary / honorarium (Earns for himself)

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Stakeholders of Gyandoot

Zilla Panchayat

Provides infrastructure facilities for GyandootProvides for telephone, electricity expensesMost of the staff have been drawn from the Zila Panchayat who work part time.

National Informatics

Center

Provides technical support and guidance in system maintenance and software development

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Server

Gyandoot - The system

Pentium-III, 128 Mb RAM, 18Gb HDD, Serial Port Card

5 modems at server end

LAN connecting all govt. departments

Client endCeleron processor, 4.3 Gb HDD, Universal Serial PortEquipped with multimedia facilities

ConnectivityDial up connectivity (OFC/UHF) (9-12kbps)CORDECT Wireless in Local Loop (70kbps)

can cover 25 km radiussimultaneously voice & data transmission

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Comparison with some other modelsGyandootProject(Dhar,MP)

Setu Project,Thane

WaranaProject

E-seva,Hyderabad

Implementingagency

Gyandoot Samiti

NGO &Government

NIC, Govt.ofMaharashtra, WaranaVibhagShikshanMandal

A.P.Government

KarnatakaGovernment

Ownership Community NGO PartnershipA.P.Government

KarnatakaGovernment

TechnologyPOTS/ WiLL(70KBPS) LAN

VSAT(64KBPS) LAN

LAN

Cost considerations Low cost High cost High cost Low cost

ServicesCaste/incomecertificate, Drivinglicense, Landrecords etc.

Castecertificate,licenses etc.

MarketingInformationSystems.

Telephone,electricity bills,land records,driving license

Land records

Kiosk operators Village youth Local people Government Government

Thrust areasE-governance,commerce andeducation

Governance Informationfor co-operatives.

E-governance Land records

Interface Language Hindi Marathi MarathiEnglish/Telugu

Kannada

LinkagesLocal auctioncenters, schools,NIC, ZillaPanchayat.

DistrictCollectoroffice

Co-operatives,NIC, localbanks.

MSSRF, otherresourcedatabases,local SHGs.

None

Reach Widespread Limited Widespread Limited LimitedReplicability &scalability

High Good Low Low Low

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WiLL VSAT POTSReach in ruralareas Widespread Inadequate InadequateTechnicalexpertise Indian Foreign IndianCost Low (about $200 per

line)High High(about $800

per line)Reliability Good Good FairSpeed ( data ) 35 /70 KBPS 64 KBPS Variable.

Advantages

Easy installation Upgradability Expandability Simultaneous use

of line for dataand voicetransmission.

Mobility withinline of sight.

Link withsatellite.

Providesconnectivity inremote areas

Existinginfrastructurein urban areas.

Establisheduser base.

Disadvantages

New technology Less awareness.

Foreigntechnology.

Limitedupgradeability

Last mileproblem

Inadequateexpandability.

Comparison of Different Connectivity Solutions

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• SGSY infrastructure fund• 10th Finance Commission• State Finance Commission• SGSY financing• Donations from Trusts, industries etc.

THE FUNDING MODEL...

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Services of Gyandoot

E-governance

Caste/Income/domicile certificates Land recordsRegistration of birth and deathGrievance RedressalOld age/Social Security pensionSocial atrocities/epidemicsInformation on government schemes/allocationsGuidelines for property registrationCitizens’ charterExpert adviceDriving license

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Services of Gyandoot

E-commerce

Mandi RatesGram HaatVaivahikiOnline directory of peopleonline booking of vermi-compostSoil testing

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Services of Gyandoot

E-Education

Question banksPersonality testsSyllabusesSawaliram se puchiyeQuizzesEducation courses (only through village kiosks)E-library

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ECONOMICS OF SOOCHANALAYAS

INVESTMENT :

• Capital cost of establishing a kiosk :- Rs. 57,000 Computer 32000 Modem 3500 Installation charges 2000 Printer 10000 UPS 9500Recurring cost per annum :- Rs. 12,000Includes telephone, electricity and other maintenance expenses

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INCOME PER ANNUM :

• Gyandoot services :- Rs. 24,000/-• Jobwork / Data entry :- Rs. 6,000/-• Training :- Rs. 16,000/-• Others :- Rs. 2,000/-

Rs. 48,000/- NET INCOME Rs. 36,000 p.a.

Economics Of Soochanalayas

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SELECTION CRITERIA

SELECTION OF KIOSK LOCATIONS :

• People’s response / initiative shown by gram Panchayat• Haat Bazaar / Bus Stand Point.• Local exchange on OFC/ within WiLL access limit

SELECTION OF SERVICES :

• Meeting with panchayat representatives• Felt-needs of the villagers identified through RRA / PRA exercises

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• Blocks covered - 9• Population coverage - 1 million• No. of kiosks - 39 (21+18)

Coverage of Gyandoot

Profile of Beneficiaries/customers

Data collected through online customer surveyNo. of kiosks covered - 15No. of people surveyed - 580Survey carried out for a month in September 2001

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Profile of Beneficiaries/Customers

Occupation

59%

10%

8%

1%

7%

9%6%

Agriculture

Business

Labour

Craftsperson

Others

Service

Student

Employment details of Dhar

84%

10%6%

Primary

Secondary

Tertiary

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Profile of Beneficiaries/Customers contd…

Income wise distribution

34%

13%17%

10%

7%

19%

<3000

3001-6000

6001-9000

9001-12000

12000-15000

15000+

Approximately, 40% of Dhar's population is below the poverty line.

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Profile of Beneficiaries/Customers contd…

Educational level

7%

14%

22%

18%

18%

20%1%

Illiterates

Class 1 or 2

Class 5

class 8

Class 10

Graduates

Post Graduates

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Information Source

36%

7%

24%

1%

12%

20%PanchayatrepresentativePoster/ Pamphlet

Neighbour/friend

School student

GovernmentservantOthers

Profile of Beneficiaries/Customers contd…

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Distance from the kiosk

49%

7%

14%

14%

16%

<1 km

1-3

3-5

5-10

>10

Profile of Beneficiaries/Customers contd…

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Age wise distribution

39%

42%

6%

9%

2%1%

1%

1-10

11-20

21-30

31-40

41-50

51-60

61+

Profile of Beneficiaries/Customers contd…

District Age wise distribution

51%

17%

13%

8%

5%6%

1-20

21-30

31-40

41-50

51-60

61+

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SPEED BREAKERS

Telecom infrastructure (Last mile problem)

Power situation

Policy and legal framework

Initial Funding

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GROWTH TILL DATE

• Kiosks :- from 21 to 39 (addition of new kiosks are in the private sector . License fee Rs. 5,000 p.a.) 32 Kiosks in Schools.

• Services :- From 5 to 35

• Users :- fourfold increase.

• Funding :-From community to private.

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RESULTS

• Faster response from government machinery• Transparency in access mechanism - anytime,anywhere anybody.• Elimination of middlemen• Better return to villagers for their produce• Alternative employment opportunities ( as soochak / through on-line employment exchange / as trained computer literate youth)

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RESULTS contd...

• 200 rural youth getting computer training at the kiosks

• Government employees voluntarily getting trained in computers.

• “Advanced course on IT” started in polytechnic college.

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RESULTS contd...

• Local political decision making in resource allocation is affected in favour of IT (Rs. 25 Lakh sanctioned in MPLAD for e-education project)

• Project has generated international level discussions on e-governance model

• Government of MP instituted Gyandoot Award amounting to Rs. 2.00 Lakhs for popular IT projects

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Photo GalleryPhoto Gallery

30District Dhar, Madhya Pradesh

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