0845-0930 paperless aircraft operations iata
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paperlessTRANSCRIPT
Paperless Aircraft Operations
Irina Khomenko IATA Operations
IATA’s Paperless Aircraft Operation initiative
DUB - September 11-13, 2013 IATA 9th Maintenance Cost Conference 2
Part I: Auto ID / RFID aircraft parts tracking
Part II: Digital signature and e-records
Part III: Standardized Maintenance Contract templates
IATA’s paperless initiatives
Safety, Flight &
Ground Ops
Focused
Tech Ops
Focused
Customer
Focused
Passenger Safety & Operations Maintenance
Reservations, Ticketing,
and Airport Processes
E-Ticketing
Website Tix
Purchase
RFID
Harmonized
Parts Tag
Print at Home
Boarding Pass
AOC registry
RFID baggage
handling
MRO Service Providers, OEMs,
Parts Distributors, Lessors
eSignature Check-in
Kiosks eRecords
Electronic
Flight Bag
eLog Book E-Task Cards
Simplified paperless maintenance is inevitable and already
underway, albeit in a fragmented, uncoordinated fashion
IATA is the industry body capable of coordinating this multi-stakeholder, complex industry effort
Successful IATA
implementation
worldwide
IGOM
ISAGO E- IOSA
Cargo RFID
WG
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Many processes + large amount of paper = inefficiencies:
• Aircraft configuration control
• Maintenance task performance
• Parts tracking
• Maintenance record – keeping
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Goal
Take advantage of new technologies
Create standards and avoid additional complexity
Key Stakeholders
Aviation
Authorities
Technology
providers
MROs Airlines
Lessors
Parts
suppliers
OEMs
Logistic
companies
Standards
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Before After (significant changes)
Paperless Cockpit – Well Advanced
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Paperless Maintenance – Still a Challenge
Records Record
s
Before After (few real changes)
OEM manuals on tape
Manual stores control
Paper tech log
Paper component certs
Paper service records
OEM manuals on-line
IT system stores control
Paper tech log
Paper component certs
Paper service records
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IATA Vision
Define Standards Coordinate Stakeholders
Auto - ID Parts Identification Electronic Signature
E - Maintenance
(e.g. eLog book, eDocumentation,
component Auto-ID tags,
eRecords & eArchives)
Drive as a new 2013 priority
The Role of IATA
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To simplify maintenance operations by incorporating paperless
technologies, thereby facilitating regulatory compliance and enabling new
processes to reduce costs
E-parts tracking
Agree on what information to track
• Regulatory compliance
• Commercial obligations
• Protect asset value
Agree on “Birth Record”
• Cannot provide „Back-to-Birth“ Record when there is no „Birth“
Record...
Independent of technology
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Be able to track an aircraft part (eventually the aircraft) throughout
its lifetime
Two-way treatment
A different approach is required to track parts
Today, every part on a new aircraft that is not tracked is a missed opportunity
PRODUCTION AIRCRAFT AFTERMARKET SOLUTIONS
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Need industry commitment
New Aircraft
Old Aircraft
Fix Date: 20xx
e-parts tracking: Every part produced or overhauled after 20xx should be tracked
Repair - Pool
No Tag
Tag Tag
Tag
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Think Tank
Held in Montreal, IATA Headquarters, on March 04-07, 2013 50 attendees
13 airlines
2 Lessors
EASA
Transport Canada
5 IATA Strategic Partners – Solution Providers
ICAO
A4A
2 Consulting companies
3 Airframe OEMs (Boeing, Airbus, Bombardier)
Next – Singapore, Mandarin Orchard Hotel, October 23-25, 2013
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Wi Fi
Cloud
Procurement
• new part ordered
Maintenance Planning
Shift Man Power Planning
• % of work accomplished
Aircraft Configuration Database
• modifications accomplished
Maintenance Task Card
• part number removed and installed (data from
RF tag)
• task accomplished and signed off
Inventory
• what is in stock, where
RF E-signature
Real time Data Communication
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Part I: Auto ID / RFID Applications
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Future RFID technology will be in the future of the
aviation:
We have to face it as a fact, not as a hypothesis
Several airlines are running pilot projects or using RFID technology in operations today
OEMs are mature enough not only to use RFID technology in the process of manufacture but also deliver the product with RFID tags on it
Vast application of RFID in other industries continues to grow, improve and become more accessible, affordable and effective
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Potential areas of application
Track aircraft parts with the help of RFID for:
Organization’s internal use (traceability within own inventory and shops)
Organization’s external use (traceability as parts move across company’s
physical control)
Efficient and updated record keeping (includes maintenance history)
Retaining commercial value for resale or leasing
Aircraft configuration compliance
Maintenance inspections, expiration, checks
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Most popular aftermarket solutions
Life vests
presence check
Oxygen generators’
expiry date
Tools and equipment
tool - kitting
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OEM developments
Airbus press release: 12 NOVEMBER 2012, WWW.AIRBUS.COM/PRESSCENTRE
“Airbus has become the first commercial aircraft manufacturer to deploy Radio-Frequency-Identification (RFID)
part-marking to aircraft components on all its aircraft families. This innovation, which will bring value-chain
visibility, error-proof identification and efficiency savings in component lifecycle management, will be
progressively rolled-out in 2013 to all seats and life vests for the A320, A330 and
A380 aircraft families.
The annual volume of this RFID part marking extension is estimated to reach 160,000 RFID tags, roughly split
across 120,000 life vests and 40,000 seats for these aircraft families. This complements the existing RFID
part marking initiative on the A350 XWB which is already underway…”
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OEM developments
Boeing:
In March, 2011 the pilot project with Alaska Airlines was launched:
Oxygen generators check
Life vests inspection check
In April 03, 2012 document, D6-84838, “Centrally Managed RFID Maintenance
Program Implementation Package”, was approved by FAA
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Regulatory base
FAA Advisory Circular 20-162
“Airworthiness approval and operational allowance of RFID systems” 22/09/2008
EASA Task # RMT.0276 (MDM.076) rule making group “Technical
Records” Objective: “The current task will address issues related to continuing airworthiness and maintenance
records, and in particular the above-mentioned issues..” Above – mentioned are (among others):
Lack of guidance on the acceptability of new technology, such as RFID
Lack of guidance on the use of electronic signature
28/11/2011
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Standards SAE Aerospace Standard # 5678 (AS5678)
“Passive RFID tags intended for aircraft use” Dec 2006
ARINC REPORT 673 “Guidance for the use of UHF radio frequency identification (RFID)” 02/12/2009
ATA Spec 2000 Chapter 9 “Automated Identification and Data Capture” Started 1990s, latest release Nov 2011
GS1 EPC Tag Data Standard 1.6
“…defines the Electronic Product Code™, and also specifies the memory
contents of Gen 2 RFID Tags“ 09/09/2011
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Goals of IATA
Achieve measurable savings and process improvements Airlines or MROs report savings in $$, in Man Hours, in Turn Around Time
Increase awareness Every IATA member should be aware of existing technology and should be able to know more
to make management decisions with the help of IATA
Create transparent and competitive market place By increasing awareness and engaging airlines, industry stakeholders to develop innovative
solutions, easy accessible, affordable and beneficial for IATA members
Assist on more efficient and speed implementation
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RFID Survey
Action item from the Think Tank meeting in Montreal, March, 2013
What is the usage of RFID in maintenance today?
What group of parts should be tagged next?
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TELL US YOUR OPINION –
Fill out the Survey!
Can be downloaded from web page: www.iata.org/paperless-ops
Part II: Digital Signatures
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Status
Thanks to IATA e-ticketing initiative, airline industry saves ~2bln annually
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Passenger records Aircraft records
Potential areas of application
Registration of the aircraft Operator’s Certificate
Certificate of Airworthiness
Export certificate / Import certificate
PAPER
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Potential areas of application (continued)
Revisions approval of the documents related to airworthiness:
Maintenance Data Planning documents, Maintenance Schedule
Maintenance Organization Exposition, Continuing Airworthiness Management
Organization manual (EASA jurisdiction)
Repair Station Manuals (FAA jurisdiction)
FAA / EASA Part 145 approval documentation
PAPER !
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Potential areas of application (continued)
Line/Base/Component/Cabin maintenance records: Scheduled and unscheduled maintenance:
Routine and non-routine cards, engineering orders, component directives
Authorized Release Certificates
Work orders
Shift work load planning documents
Heavy maintenance visit plan, engine shop visit plan, aircraft painting
Change of configuration
Outsourced maintenance (breakdown of the repair, shop reports)
Maintenance cost records – invoices, bills, receipts, cost reports
PAPER !! DUB - September 11-13, 2013 IATA 9th Maintenance Cost Conference 28
Potential areas of application (continued)
Supply chain and procurement: Material orders
Warehouse documentation
Quotations for parts
Purchase orders
Shipping documentation
Customs declarations
Contracts
PAPER !!!
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Digital signature in other industries
A worldwide example – SWIFT banking system (Society for Worldwide Interbank Financial Telecommunications)
Supported by 239 banks in 15 countries
Established in 1973
The means of security consist of: Login procedures
Application choice procedures
Number assignment to a message
Transmission check for mistakes
The message is encrypted and protected
Access control to the message from system processors, regionals processor, control centers
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Digital signature
If we can trust OUR MONEY to a digital security,
why wouldn’t we trust AIRCRAFT RECORDS to it ?
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Regulatory base
Country-by-country analysis of
existing legislation on e-signature Legislation change?
Process change?
Cost of change?
Challenges
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Standards
Encryption of the signature
Translation and compatibility
Trust anchors
Security requirements to certificate
holders and certificate authorities
Cost of certificate to a signature
holder – is it affordable today?
Software
Are ERPs capable to support the
required level of Digital Security to
meet the Safety Requirements of
maintenance records?
Alignment with Public Key
Infrastructure in other areas of
aviation industry – Air Traffic
Management, Flight Operations
FAA Advisory Circular 120-78 “Acceptance and use of electronic
signatures, electronic recordkeeping systems, and electronic manuals”
29 Oct 2002 Subjects are presented in the form of discussion
Offered forms for certificate holders to apply for process change approval
Based on Public Laws: Government Paperwork Elimination Act and Electronic Signatures in
Global and National Commerce
FAA Order 8130.21G, Ch. 5 describes “Electronic Use of the Authorized
Release Certificate, FAA Form 8130-3” 26 Oct 2009
Regulatory base
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Transport Canada Advisory Circular 571-006 follows with
“Electronic Signatures and Electronic Exchange of the Authorized
Release Certificate – Form One”
23 Mar 2012
EU Directive # 1999/93/EC of the European Parliament and of the
Council on a Community framework for electronic signatures
Does not have specific provisions for aviation industry
Is applicable to aviation industry 13 Dec 1999
Regulatory base
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Specific standard for aviation industry is developed by ATA –
Spec 42 “Aviation Industry Standards for Digital Information
Security”
Mar 2008
Talks about Public Key Infrastructure
Certificate policies
Gives implementation guidance on
PKI implementation and digital signature implementation
Standards
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Part III:
Standard Airframe
Maintenance Agreement
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Standardizing agreements
STANDARD GROUND
HANDLING AGREEMENT IATA SGHA
MASTER SHORT-TERM
ENGINE LEASE
AGREEMENT IATA Document No. 5016-00
In place:
To be developed:
STANDARD AIRFRAME
MAINTENANCE
AGREEMENT
STANDARD ENGINE
MAINTENANCE
AGREEMENT
In progress:
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Standard Airframe Maintenance Agreement
(SAMA)
Provides the list of standard items for negotiation
Contract parties fill out the necessary commercial
and technical details in the Annexes
Input from 20 airlines and airline MROs, lawyers,
industry bodies
To be approved by IATA Legal Committee and
released for public use
“The Aircraft needs to be a
standalone data system
carrying its own records
like a medical file.”
Ray Valeika, Former SVP Delta Tech Ops
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THANK YOU!
www.iata.org/paperless-ops
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