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Training Programmes

TECHNICAL PROGRA MS SR. MANAGERS (contd.) 45 Training For Training Managers1 V.A./Value Engineering 27 Planning & Coordination Skills 46 Training Needs Assessment2 TQM 28 Microplanning 47 Training for Occasional Trainers/ Faculty3 TPM 29 Managing Cash flow 48 Getting Planned Results From Training4 Kaizen 30 Resource Management 49 Sales Excellence5 JIT 31 Benchmarking 50 Customer Service Excellence6 Benchmarking 32 Executive Performance Appraisal

7 5 S 33 Performance Based Incentive/ LINE MANAGERS / SUPERVISORS8 Six Sigma Reward Scheme Behavioural Skills

9 ISO 9000:2000 34 MIS 1 Self-Development10 ISO/TS 16949 35 Conducting Successful Interviews 2 Striving for Excellence11 QS 9000 3 7 Habits Of Highly Effective People12 FMEA MIDDLE LEVEL MANAGERS 4 Communication Skills

13 Lean Manufacturing Behavioural Skills 5 Body Language

14 Overall Equipment Effectiveness 1 Self Managed Development 6 Presentation Skills(OEE) 2 Striving for Excellence 7 Conversational Skills

15 Mistake Proofing 3 Communication Skills 8 Influencing16 Theory Of Constraints 4 Body Language 9 Assertiveness17 Single Minute Exchange Of 5 Presentation Skills 10 Emotional Intelligence

Dies (SMED) 6 Emotional Intelligence 11 Managing Stress18 Design Of Experiments 7 Conflict Management 12 Self-Discipline19 Tooling Management 8 Managing Stress 13 Managing Discipline20 Quality Function Deployment 9 Assertiveness 14 Networking Relationship21 DFA/DMA 10 Influencing 15 Interpersonal Relationship22 Reliability Engineering 11 Networking Relationship 16 Mentoring23 Zero Defects Management 12 Interpersonal Relationship 17 Coaching

13 Dealing Successfully with People 18 Dealing Successfully with People

SR. MANAGERS 14 Conversational Skills 19 Business Etiquettes & Manners

Managerial Skills 15 Self-Discipline 20 Decision Making & Decision Analysis

1 Action Leadership 16 Business Etiquettes & Manners 21 Time Management2 Team Building 17 Mentoring 22 Productivity Improvement3 Motivation 18 Coaching 24 Grievance Handling4 Managing & Accelerating Change 19 Controlling 25 Managing Conflict5 Improving Profitability 20 Time Management 26 Manage your Boss6 Improving Efficiency 21 Grievance Handling7 Performance Management 22 Creative Manager Managerial Skills

8 Production Planning and Control 23 Enhancing Managerial Effectiveness 26 Framework Of Leadership9 Motivation 24 Manage Your Boss 27 Motivating Subordinates

10 Presentation Skills 28 Team Building & Teamwork11 Emotional Intelligence Managerial Skills 29 How To Conduct Meetings

12 Stress Management 24 Action Leadership 30 Problem Behavior 13 Mentoring 25 Framework Of Leadership 31 Materials Management14 Empowerment 26 Team Building & Teamwork 32 Office Management15 Controlling 27 Motivating Subordinates 33 Supervisor Development16 Networking Relationship 28 Internal Customer Satisfaction17 Problem Solving 29 How To Conduct Meetings Technical Skills

18 Managing Problems Creatively 30 Problem Solving 34 Report Writing Skills19 Decision Making & Decision Analysis 31 Managing Problems Creatively 35 Business Writing20 Marketing Management 32 Decision Making & Decision Analysis 36 Coordination Skills21 Customer Relationship Management 33 Materials Management 37 Microplanning22 Negotiation Skills 34 Customer Relationship Management 38 Problem Solving23 Customer Service Excellence 39 Operations Scheduling24 Cultivating A Culture Of Customer Technical Skills 40 Resource Management

Satisfaction 35 Micro Planning 41 Standard Operating Practice (SOP& SMP)36 Planning & Time Management 42 Continuous Improvement

Technical Skills 37 Business Writing 43 Cost Control & Reduction

25 Business Balanced Score Card 38 Report Writing Skills 44 Waste Elimination26 Process For Business Growth 39 Coordination Skills 45 Green Productivity27 Performance Budgeting Based On 40 Project Management 46 Customer Service

Internal Customer Satisfaction 41 Operations Scheduling 47 Training Needs Assessment26 Internal Customer Satisfaction & 42 MIS 48 Training For Occasional Trainers

Removing Internal Weaknesses 43 Production Planning & Control 49 Sales Excellence44 Finance For Non-Finance Managers 50 Customer Service Excellence

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Training ProgrammesGE NE RA L TR AI NI NG Sa fety He al th & E nvi ronm en t TRAINING PROGRAMS FORPROGRAMMES 1 ISO 14000:1996 WORKERS/OPERATORS

1 Self-Development 2 Green Productivity 1 Self-Development2 Striving For Excellence 3 Design For Environment 2 Body Language3 Effective Public Speaking 4 Waste Management 3 Self-Discipline4 Presentation Skills 5 Safety Management Plan 4 Team Building & Teamwork5 Emotional Intelligence 6 Safety Leadership 5 Waste Management6 Interpersonal Relationship 7 Safety & Health Management 6 Standard Operating Practice /7 Dealing With People Successfully 8 Basics Safety Training Standard Maintenance Practice

8 Time Management 9 Continues Safety Improvement 7 Productivity Improvement9 How To Conduct Meetings 10 Health & Safety Program Evaluation 8 Waste Elimination/Reduction10 Communication Skills 11 Hazard Identification & Control 9 5 S11 Body Language 12 Hazard Communication Program 10 Basic Engineering Skills (Mechanical)12 Assertiveness 13 Accident Investigation Procedures 11 Basic Engineering Skills (Electrical)13 Influencing 14 Basic Training for Safety Committee 12 Ergonomics of Manual14 Transactional Analysis 15 Safety Committee Meeting 13 Material Handling15 7 Habits Of Highly Effective People Management 14 Continuous Safety Improvement16 Who Moved My Cheese 16 Safety Committee Operations 15 Personal Protective Equipment (PPE)17 Conversational Skills 17 Safety & Supervisor 16 Lockout / Tag out & Machine18 Bringing Up Kids 18 Supervising For Safety Safeguarding19 Managing Stress 19 Safety Accountability 17 Fork Lift Safety20 Networking Relationship 20 Safety Record Keeping 18 Fall Protection21 Thinking Positive, Creative, 21 Recognition & Incentive 19 Awareness Program on Environment

Logically, Lateral, Bottom-Line 22 Programs For Safety Management Systems22 Interview & Group Discussion. 23 Personal Protective Equipment (PPE) 20 Customer Service Excellence

23 Excellence in Customer Service for 24 Worker ProtectionRetail Salesman 25 Lockout/ Tag Out & Machine24 How To Study Safeguarding Long-Term Courses :

26 Forklift Safety 1 Executive Personality Development

Basic Engineering Skills (Mech.) 27 Fall Protection And Fluency In English Speaking

1 Key Fitting 28 Excavation Safety 2 Excellence in SSI Management2 Coupling Fitting & Alignment 29 Safety For Small Business 3 Entrepreneurial Skills Development3 Bearing Fitting & Lubrication 30 Ergonomics 4 Project Based Training for 4 Adjustment Of Backlash In Bevel Gears 31 Ergonomics Of Manual Material Management Trainees / Graduate5 Overhauling Of Gear Boxes Handling Trainees (Technical)

Basic Engineering Skills (Electrical) Security

1 Use Of Common Electrical 1 Security ManagementEquipments & Fault Diagnosis 2 Behavioural Aspects Of

2 Testing/ Maintenance of A.C. Motors Security (For Security Guards)3 Trouble Shooting In A.C. Motors

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Organi sa tiona l Level System s(a) Business Planning : The system to create necessary foundation before going for ISO, TQM.

The system is based on application of Internal Customer Satisfaction & Microplanning concepts.The system is very good for achieving significant cost reduction. System draws its success fromintellectual and emotional support of all the executives for the system. Besides performanceplans, the plans also include resource plans, cash flow, development and growth, building

capabilities, removal of internal weaknesses, and monitoring. The benefits of the system are customer focused organisation, significant cost reduction, improvement in cultural discipline,introduction of concept of individual responsibility and timely completion of jobs/projects, growthoriented organisation.

(b) Value Engineering / Value Analysis : It is apowerful cost reduction and cost control system. It isa function oriented system and is a very powerful technique for improving productivity. The systemis a team effort and requires interdisciplinary approach. The system also widens organisationalperspective of people involved in it and serves as a training ground for future managers.

(c) Effective and Efficient Operations : For skill standardisation Unit training system isimplemented and for skill improvements the system Basic Skills is implemented. Through skill

improvement and standardization of skills, productivity and reliability of equipments/machines willbe improvedand this will result in improved operational efficiency.

(d) Work Culture (Culture of Customer Satisfaction) : A culture of customer satisfaction is essentialfor survival & growth of the organisation. The system is based on organisational core values andbehavioural norms. The benefits derived will be good industrial discipline and increased productivity.With increased productivity organisation will get the benefits of reduced costs.

(e) Training Need Analysis and Getting Planned Results from Training and Design and executionof need based training : The Training needs analysis system aims to bridge the gap betweendesired performance level and actual performance levelof individual employees. This will result inchoosing the right person for the right training at the right time. The system Getting Planned Resultsfrom Training aims at getting return on investment (ROI) in training by ensuring application ofknowledge and skills gained from training by every individual employee. Design and execution ofneed-based training ensures elimination of recurring problems and improvement in productivity.

(f) Performance Appraisal based on Internal Customer Satisfaction : This system will bringobjectivity for appraisal and focus of executives activities to ensure satisfaction of all internalcustomers. This will also help in reducing /eliminating inter-departmental and inter-personnelrivalries. Developing and implementing such system will also help in giving focused insight formanpower trimming and planning. This will also enable plans for employee development andrewards based on performance.

(g) Customer Relationship Management : In the competitive environment maintaining the customersand expanding the customer base has become essential for survival. The system is developed andimplemented with the same objective. Organisation gets customer oriented.

(h) FMEA : Failure mode and effect analysis system is aimed at improving design and process systemto eliminate/drastically reduce the defects to give the best possible quality and utility product withmaximum safety.

(i) Performance based Incentive/Reward System : The system aims to improve productivity andreduce costs by motivating the employees to contribute more by effective and efficient utilisation ofresources.

Also introduction and implementation of following systems :ISO 9000 : 2000, 5 S, 6 Sigma, JIT, Benchmarking, TQM, Balanced Scorecard, GreenProductivity, QFD, DFA/DMA

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Profile of Arun Shere, HRD CENTRE, Nashik

Name : Arun Rajabhau Shere

Educational Qualification :

B. Tech (Hons.) (Mining Engineering), I. I. T. Kharagpur

Professional Qualification :

Holder of First Class Mine Managers Certificate of Competency

ISO 9000 : 2000 Certified Lead Auditors Course

Overall Profile on Work and Achievements :

Twenty Eight years of experience in industry in various capacities from graduate

trainee to heading an organisation (HRD Centre) to management consultant.

Trained in Australia for eight weeks.

Appreciation of work from Chairman, Director and Executive Director, SAIL.

Set up and ran H. R. D. Centre for Raw Materials Division, SAIL.

Has saved crores of rupees through result oriented training programmes.

Has also established Performance Budget System in Dempo Mining Corporation Ltd.

For past four years worked as Management Consultant and Trainer

Special expertise is designing / developing and implementing organisational level

systems to improve organisational effectiveness and efficiency.

Special expertise is designing / developing and conducting customised training

modules as per the requirement/needs of the organisation.

Presently about more than 10 organisational systems and 100 training programmes are

being offered as services.Has conducted programmes in hotels and covered large number of industries at

Nashik.

The list of esteemed companies which have taken services includes :

Motor Industries Company Ltd. (MICO), Mahindra & Mahindra Ltd., Crompton

Greaves Ltd., Hindustan Coca Cola Beverages Pvt. Ltd., Seagram Distilleries (P)

Ltd., Raymond Ltd., Sesa Goa Ltd., Asian Electronics Ltd., TI Cycles of India, Jindal

Saw Ltd., Sapat International Pvt. Ltd., Samsonite India Ltd., VIP Industries Ltd.,

Perfect Circle India Ltd., ABB, CEAT, Gabriel India Ltd., Graphite India Ltd., KSB

Pumps Ltd., Pranay Sheetmetal Stampings Ltd., Sakal Group of Publications, Pune &

Nashik, XLO India Ltd., Everest Industries Ltd., Lakhmapur, Advanced Biochemicals

Ltd., Innova Rubbers Pvt. Ltd., Ashoka Buildcon Ltd., New India AssuranceCompany Ltd., Greaves, MSS India Ltd., Shareen Auto Pvt. Ltd., Noble Drugs Ltd.,

Blaze Enterprises, Bymer Elastomers, G.P. Electronics, Bumper India Pvt. Ltd.,

Nitesh Udyog, Ambad, Samrat Builders, Vasantraodada Sahakari Sakhar Karkhana.,

Symbiosis College for Management & HRD, Bhonsla Commerce College, NIMA-

Sinnar, SIMA- Sinnar, NASIKLUB, NDMVP Samajs Commerce College CIDCO,

NDMVP Samajs College of Engg., Rachna High School, Nashik.

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