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    By : Mohit

    SadhotraPRN: 080

    Presentation on Training andDevelopment

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    Tell me and I forget, teachTell me and I forget, teach

    me and I remember, involveme and I remember, involve

    me and I learn-me and I learn-

    Benjamin FranklinBenjamin Franklin

    - Benjamin Franklin

    Tell me and I forget, teachTell me and I forget, teach

    me and I remember, involveme and I remember, involve

    me and I learn-me and I learn-Benjamin FranklinBenjamin Franklin

    - Benjamin Franklin

    The training these days is just

    so high tech but still inefficient!

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    WHY TRAINING ?

    The sharing of information throughtraining is our most valuable tool todevelop our most valuable assetour

    employees.

    Training to benefit organisation

    Training to benefit employeesTraining to benefit the industry

    Provide a good return on

    investment?

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    THEN WHY IS TRAINING OFTENNEGLECTED?

    Urgency of need

    Training time

    Costs

    Short-term worker

    Kinds of jobs (simple-complex)

    Not knowing exactly whatyou want your people to doand how

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    TRAININGS SHOULD AIM AT

    EMPOWERING THE EMPLOYEES

    INCREASING PRODUCTIVITY

    MAKING THE PROCESSES

    MORE EFFICENT ANDEFFECTIVE so as toENSUREULTIMATE CUSTOMERSATISFACTION

    IMPROVE THE OVERALLPERFORMANCE OF THE

    ORGANISATION

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    ORGANIZATION ANALYSIS.

    Training implications of organizational strategy?

    How does the training fit with future plans &

    goals?

    Where in the organization is training needed?

    How are various units performing againstexpectations?

    Which units should be trained first?

    Can the organization afford this training?

    Which training should have priority? Will this training adversely affect untrained people

    or units?

    Is this training consistent with the organizations

    culture?

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    PERSON ANALYSIS

    Which employees must

    receive training?

    What are their current

    level of knowledge and

    skill?

    Does an entire work

    group need training?

    Is there a prerequisite

    level of knowledge andskill that the trainees

    must possess?

    Do trainees possess

    wide range of skills

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    TASK ANALYSIS

    How hard is the

    task?

    Can it be learned on-

    the-job or should itbe taught off-the-

    job?

    What signals the

    need to perform the

    task?

    Exactly what are the

    steps in performingthe ob?

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    l i h i i

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    Planning the TrainingProgram

    Objectives of theProgram

    Choice of the trainingmethods

    a) ClassroomInstruction

    b) Audiovisual Training

    c) On-the-job Training

    d) Simulations

    e) Team Training

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    4 Levels ofEvaluation

    Did the trainees like theprogram, the trainers, thefacilities?

    Did they think it wasuseful?

    What improvements canthey suggest?

    Questionnaire

    To what extent the trainees have greater

    knowledge or skill after the training than theydid before?

    Are trainees behaving differently on the jobafter the training? Are they using skills and knowledge they

    learned in training?

    Is the organization or unit better because oftraining?

    Performance data fromSuperior, Peer, Client,

    Subordinates

    Accidents, Quality,Productivity, Turnover,Morale, Costs, Profits

    Level 1

    Reaction

    Level 4

    Result

    Level 3

    Behavior

    Level 2

    Learning

    Written test,

    Performance test andGraded simulations

    HOW?

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