02ob model.ppt l2 f

8/11/2019 02OB Model.ppt L2 F

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A model is an abstraction of reality, a

simplified representation of some real world

phenomenon


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A dependent variables: is a key factor that you want toexplain or predict and that is affected by some otherfactor.

A response that is affected by an independent variable. Productivity

Absenteeism

Turnover

Job satisfaction

Deviant workplace behaviour

Organisational citizenship behaviour


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Productivity : An organisation is productive if it achievesits goals and does so by transferring inputs to outputs atlowest cost.

Transforming inputs to outputs at lowest cost. Includes theconcepts of effectiveness(achievement of goals) andefficiency(meeting goals at a low cost).

Absenteeism: is defined as failure to report at work.

Is all absenteeism bad?

Turnover : is voluntary and involuntary permanentwithdrawal from work


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Deviant workplace behaviour : Voluntary behaviourthat violates significant organisational norms and indoing so threatens the well being of the organisationsor its members. (Antisocial or workplace incivility)

Organisational citizenship behavior: is a discretionarybehavior that is not a part of an employees formal jobrequirements but that nevertheless promotes theeffective functioning of the organisation.


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Job satisfaction : A positive feeling about ones jobresulting from evaluation of its characteristics. A generalattitude (not a behavior) toward ones job.

It is directly related with productivity

It is inversely related to turnover and absenteeism.


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Independent variable

An Independent variable is a presumed cause of some

change in the dependant variable


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What is the major determinant of these

variables.

IndependentVariables

Individual-Level

Variables

Organization

System-Level

Variables

Group-Level

Variables


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Individual Level (Human input)

Biological Characteristics Perception Individual

Decision

Personality & Emotions Motivation Making

Values and attitude Individual

Ability Learning


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Group LevelGroup Decision making Leadership & trust

Communication Group Structure Work Teams

Conflict Power &Politics


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Organisation Systems Level H R policies and Practices

Org. Culture Org. Structure and design


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Human Output Productivity

Absenteeism

TurnoverJob satisfaction

Deviant workplace behaviour

Organisational citizenship behaviour


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Basic OB

Model,

Stage II


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What Managers DoThey get things done through other people. Management Activities:

Make decisions

Allocate resources Direct activities of others to attain goals


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Management FunctionsControl

Lead

Organize

Plan


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Management Functions: PlanControl

Lead

Organize

Plan A process that includes defininggoals, establishing strategy, and

developing plans to coordinate

activities.

As managers advance, they do thisfunction more often.


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Management Functions: OrganizeControl

Lead

Organize

Plan

Determining what tasks are to be

done, who is to do them, how the

tasks are to be grouped, who

reports to whom, and where

decisions are to be made.


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Management Functions: LeadControlLea

dOrganize

Plan

A function that includesmotivating employees, directing

others, selecting the most

effective communication

channels, and resolving

conflicts.

It is about PEOPLE!


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Management Functions: Control

Monitoring performance,comparing actual performance

with previously set goals, andcorrecting any deviation.

Control

Lead

Organize

Lead


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Mintzbergs Managerial Roles Discovered ten managerial roles

Separated into three groups:

Interpersonal

Informational

Decisional


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Mintzbergs Managerial Roles:

Interpersonal

Source:Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright 1973 by H. Mintzberg.

Reprinted by permission of Pearson Education.


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Mintzbergs Managerial Roles:

Informational

Source:Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright 1973 by H. Mintzberg. Reprinted by

permission of Pearson Education.


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Katzs Essential Management Skills

Technical Skills The ability to apply specialized

knowledge or expertise

Human Skills The ability to work with,

understand, and motivate otherpeople, both individually and in

groups


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Conceptual Skills

The mental ability to analyze and diagnose complexsituations

02ob model.ppt l2 f

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