02d75vertical integration

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    Amity Business School

    Vertical Integration

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    Amity Business School

    The most fundamental question to ask when

    structuring a delivery system :-

    Should only one organization do all the work,

    thereby vertically integrating into the

    distribution stage?

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    Amity Business SchoolVertical Integration

    To integrate is to become one, or singular

    When the manufacturer integrates a distribution function; it

    has integrated forward or downstream from the point of

    production.

    It can also occur from downstream direction.

    Whether the manufacturer integrates forward or downstream

    channel member integrates backward-it results in one

    organization doing all the work & the channel is said to be

    vertically integrated

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    Amity Business SchoolTo make or buy?

    A critical determinant of company competencies.

    Make-or-buy (vertically integrate or outsource) are critical

    strategic choices which should be made carefully with

    emphasis on how they affect a firms future performance path. By way of vertical integration the manufacturer can influence

    & make an image in the minds of the end users.

    Also helps in gaining market intelligence.

    The consequences of vertical integration are great and thedecisions are difficult to change.

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    Amity Business School

    Degrees of vertical integration

    Under classical market contracts, manufacturers & downstream

    channel members :

    Are interchangeable

    Deal with each other in a completely independent &impersonal fashion

    Negotiate each transaction as though its the only one

    Begin & end transactions based solely on the merits of current

    set of offerings

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    Amity Business School

    THE CONTINUUM OF DEGREES OF VERTICAL INTEGRATION

    Classical Market

    Contracting

    Quasi-Vertical

    Integration

    (Relational Governance)

    Vertical

    Integration

    Buy Make

    Third Party Does it

    (for a price) You do it

    How does the

    the work get done

    Their operation (control)

    Their gain or loss

    Your operation (control)

    Your gain or lossThe benefits

    The costs

    You and third party

    share costs and

    benefits

    Their people

    Their money

    Their risk

    Their responsibility

    Your people

    Your money

    Your risk

    Your responsibility

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    Amity Business SchoolContd.

    At the extreme of buy, manufacturer- distributor arrangementsinvolves no sharing, no distinction & no continuity.

    Buy is a large zone of third party relationships.

    Often they operate in a manner as though they are a single

    firm. In fact, customers often believe they are dealing with themanufacturer when they are actually dealing with a committedthird party

    When the argument of integration is not entirely compellingrelational governance or quasi vertical integration should beconsidered. e.g Franchising & close relationships

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    Amity Business School

    Examples of institutions performing some channel functions

    Classical Market

    Contracting

    Quasi-vertical

    IntegrationVertical

    IntegrationFunction

    1) Selling (only) Manufacturers Captive or Exclusive Producer SalesRepresentatives Sales Agency * Force (direct

    sales force)

    2) Wholesale Independent Distribution Distribution

    Distribution Wholesaler Joint Venture Arm of Producer

    3) Retail Independent Franchise Company

    Distribution (3rd party) Store Store

    * Operationally, a sales agency deriving more than 50% of its revenues from one principal

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    Amity Business School

    Costs & benefits of the choice to make

    Many a times, the result of vertical integration forward not only fails to

    improve market share but actually reduced the firms ROI

    The top mgmt of the vertically integrated firm is responsible for ensuring

    distribution but often lacks managerial resources for the same.

    Manufacturers integrate forward when they believe it will increase theirprofits.

    They also tap steady flow of maintenance contracts for their long lived

    products.

    Often the integrator underestimates the difficulty of assuming the new

    function and overestimates the benefits of control.

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    Amity Business School

    The choice to buy distribution

    In this, typically a third party is sought which will contractwith the organization to perform channel flows for someeconomic considerations , normally a price.

    However, many variations are also possible, e.g. paying a flatfee or reimbursing some of the resellers expenses or somefuture consideration for e.g. right to future business or apercentage of equity in the manufacturer.

    At times channel members also operate on deferred payments.E.g. French artisan bakers

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    Amity Business SchoolWhen to vertically integrate?

    The return on investment : the usual criterion- For vertical integration to be justified , it must somehow increase revenues more than it

    increases variable costs. When competition is low- Typically due to company specific capabilities. Six types of company specific capabilities

    exist in distribution

    Intangible capabilities

    Idiosyncratic knowledge

    Relationships

    Brand equity that derives from channel members activitiesTangible capabilities

    Customized physical facilities

    Dedicated capacity

    Site specificity

    When the environment is uncertain

    Presence of performance ambiguity Thin markets

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    How environmental uncertainty impacts vertical integration

    Low Specificity High Specificity

    Highly Volatile Market

    Outsource Distribution

    to Retain Flexibility

    Until Uncertainty Is

    Reduced

    Highly P romising

    Market

    Less Promising

    Market

    Vertically Integrate

    to Gain Control Over

    Employees And Avoid

    Small-Numbers Bargaining

    In Changing Circumstances

    Do Not Enter

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    Amity Business SchoolWhen to outsource?

    Little money at stake Resources can be used elsewhere

    Your business would benefit from six fundamental advantages of an

    outsider specialist

    -Motivation

    -Specialization

    -Survival of economically fittest

    - Economies of scale

    - Heavier market coverage

    - Independence from any single supplier

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    The effects of

    outsourcing

    Step 2:Question Outsourcing Where Markets AreNot Competitive:

    1) Valuable Company-Specific Capabilitiesare Needed: Know-How Relationships Brand Equity Created by DistributionActivities

    Dedicated Capacity Site Specificity Customized Physical Facilities2) Thin Supply

    Step 3:Question Outsourcing Where Indicators ofResults Do Not Correspond toPerformance:

    Cannot be benchmarked Not Timely Inaccurate

    Revenues

    DirectCosts

    Overhead

    +

    -

    Step 1:Outsourcing Distribution to Benefitfrom Advantages of CompetitiveMarkets:

    Motivation Specialization Survival of the Economic Fittest Economies of Scale Heavier Coverage Independence from a Single Producer

    -

    -

    -

    +

    +

    Step 2:Question Outsourcing Where Markets AreNot Competitive:

    1) Valuable Company-Specific Capabilitiesare Needed: Know-How Relationships Brand Equity Created by DistributionActivities

    Dedicated Capacity Site Specificity Customized Physical Facilities2) Thin Supply

    Step 3:Question Outsourcing Where Indicators ofResults Do Not Correspond toPerformance:

    Cannot be benchmarked Not Timely Inaccurate

    Revenues

    DirectCosts

    Overhead

    +

    -

    Step 1:Outsourcing Distribution to Benefitfrom Advantages of CompetitiveMarkets:

    Motivation Specialization Survival of the Economic Fittest Economies of Scale Heavier Coverage Independence from a Single Producer

    -

    -

    -

    +

    +

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    Road map to the vertical integration decision