02d75vertical integration
TRANSCRIPT
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Amity Business School
Vertical Integration
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Amity Business School
The most fundamental question to ask when
structuring a delivery system :-
Should only one organization do all the work,
thereby vertically integrating into the
distribution stage?
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Amity Business SchoolVertical Integration
To integrate is to become one, or singular
When the manufacturer integrates a distribution function; it
has integrated forward or downstream from the point of
production.
It can also occur from downstream direction.
Whether the manufacturer integrates forward or downstream
channel member integrates backward-it results in one
organization doing all the work & the channel is said to be
vertically integrated
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Amity Business SchoolTo make or buy?
A critical determinant of company competencies.
Make-or-buy (vertically integrate or outsource) are critical
strategic choices which should be made carefully with
emphasis on how they affect a firms future performance path. By way of vertical integration the manufacturer can influence
& make an image in the minds of the end users.
Also helps in gaining market intelligence.
The consequences of vertical integration are great and thedecisions are difficult to change.
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Degrees of vertical integration
Under classical market contracts, manufacturers & downstream
channel members :
Are interchangeable
Deal with each other in a completely independent &impersonal fashion
Negotiate each transaction as though its the only one
Begin & end transactions based solely on the merits of current
set of offerings
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THE CONTINUUM OF DEGREES OF VERTICAL INTEGRATION
Classical Market
Contracting
Quasi-Vertical
Integration
(Relational Governance)
Vertical
Integration
Buy Make
Third Party Does it
(for a price) You do it
How does the
the work get done
Their operation (control)
Their gain or loss
Your operation (control)
Your gain or lossThe benefits
The costs
You and third party
share costs and
benefits
Their people
Their money
Their risk
Their responsibility
Your people
Your money
Your risk
Your responsibility
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Amity Business SchoolContd.
At the extreme of buy, manufacturer- distributor arrangementsinvolves no sharing, no distinction & no continuity.
Buy is a large zone of third party relationships.
Often they operate in a manner as though they are a single
firm. In fact, customers often believe they are dealing with themanufacturer when they are actually dealing with a committedthird party
When the argument of integration is not entirely compellingrelational governance or quasi vertical integration should beconsidered. e.g Franchising & close relationships
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Examples of institutions performing some channel functions
Classical Market
Contracting
Quasi-vertical
IntegrationVertical
IntegrationFunction
1) Selling (only) Manufacturers Captive or Exclusive Producer SalesRepresentatives Sales Agency * Force (direct
sales force)
2) Wholesale Independent Distribution Distribution
Distribution Wholesaler Joint Venture Arm of Producer
3) Retail Independent Franchise Company
Distribution (3rd party) Store Store
* Operationally, a sales agency deriving more than 50% of its revenues from one principal
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Costs & benefits of the choice to make
Many a times, the result of vertical integration forward not only fails to
improve market share but actually reduced the firms ROI
The top mgmt of the vertically integrated firm is responsible for ensuring
distribution but often lacks managerial resources for the same.
Manufacturers integrate forward when they believe it will increase theirprofits.
They also tap steady flow of maintenance contracts for their long lived
products.
Often the integrator underestimates the difficulty of assuming the new
function and overestimates the benefits of control.
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Amity Business School
The choice to buy distribution
In this, typically a third party is sought which will contractwith the organization to perform channel flows for someeconomic considerations , normally a price.
However, many variations are also possible, e.g. paying a flatfee or reimbursing some of the resellers expenses or somefuture consideration for e.g. right to future business or apercentage of equity in the manufacturer.
At times channel members also operate on deferred payments.E.g. French artisan bakers
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Amity Business SchoolWhen to vertically integrate?
The return on investment : the usual criterion- For vertical integration to be justified , it must somehow increase revenues more than it
increases variable costs. When competition is low- Typically due to company specific capabilities. Six types of company specific capabilities
exist in distribution
Intangible capabilities
Idiosyncratic knowledge
Relationships
Brand equity that derives from channel members activitiesTangible capabilities
Customized physical facilities
Dedicated capacity
Site specificity
When the environment is uncertain
Presence of performance ambiguity Thin markets
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How environmental uncertainty impacts vertical integration
Low Specificity High Specificity
Highly Volatile Market
Outsource Distribution
to Retain Flexibility
Until Uncertainty Is
Reduced
Highly P romising
Market
Less Promising
Market
Vertically Integrate
to Gain Control Over
Employees And Avoid
Small-Numbers Bargaining
In Changing Circumstances
Do Not Enter
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Amity Business SchoolWhen to outsource?
Little money at stake Resources can be used elsewhere
Your business would benefit from six fundamental advantages of an
outsider specialist
-Motivation
-Specialization
-Survival of economically fittest
- Economies of scale
- Heavier market coverage
- Independence from any single supplier
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The effects of
outsourcing
Step 2:Question Outsourcing Where Markets AreNot Competitive:
1) Valuable Company-Specific Capabilitiesare Needed: Know-How Relationships Brand Equity Created by DistributionActivities
Dedicated Capacity Site Specificity Customized Physical Facilities2) Thin Supply
Step 3:Question Outsourcing Where Indicators ofResults Do Not Correspond toPerformance:
Cannot be benchmarked Not Timely Inaccurate
Revenues
DirectCosts
Overhead
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Step 1:Outsourcing Distribution to Benefitfrom Advantages of CompetitiveMarkets:
Motivation Specialization Survival of the Economic Fittest Economies of Scale Heavier Coverage Independence from a Single Producer
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Step 2:Question Outsourcing Where Markets AreNot Competitive:
1) Valuable Company-Specific Capabilitiesare Needed: Know-How Relationships Brand Equity Created by DistributionActivities
Dedicated Capacity Site Specificity Customized Physical Facilities2) Thin Supply
Step 3:Question Outsourcing Where Indicators ofResults Do Not Correspond toPerformance:
Cannot be benchmarked Not Timely Inaccurate
Revenues
DirectCosts
Overhead
+
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Step 1:Outsourcing Distribution to Benefitfrom Advantages of CompetitiveMarkets:
Motivation Specialization Survival of the Economic Fittest Economies of Scale Heavier Coverage Independence from a Single Producer
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Road map to the vertical integration decision