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How Governments Can Benefit from Web 2.0 Pete Williams - rexster

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Peter Williams, CEO of Deloitte Digital, speaking at Frocomm's Web 2.0 in Government Conference 2009

TRANSCRIPT

Page 1: 02 Peter Williams

How Governments Can Benefit from Web 2.0

Pete Williams - rexster

Page 2: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Overview

• Gov 1.0

• Gov 2.0 – Where do we stand

• An Australian Government revolution

• The revolution will be tweeted

• It’s our data give it to us

Page 3: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Open Source and UGC – in Victorian Government

Page 4: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Traffic Camera Mashup

Page 5: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Government and Industry Collaboration

Page 6: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Using xml Standards

Page 7: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

A platform for innovation

Page 8: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

The Revolution will be tweeted

Page 9: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

#Hashtags vs Task Force

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© 2007 Deloitte Touche Tohmatsu

So what is the problem

• The real problem is that few governments take a systemic view of the innovation process – Bill Eggers, Deloitte Research

• The alibis

– We can’t because we are government

– The front page of the Herald Sun

– We don’t have the budget

– We can’t take risks

– We have a rigorous process we must follow

– <Add your own here>

Page 11: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

20th Century Style

Page 12: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

The map of the internet … a self organising system

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© 2007 Deloitte Touche Tohmatsu

Why is it so hard for government?

• 21st Century collaboration is an alien culture:

• Who owns it?

• Who is in control?

• What are the deliverables?

• How much will we make?

• What happens if someone says something bad/wrong etc?

• Who does …… ?

• Who approves?

Page 14: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Ask People

Page 15: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Ask the community … also borrow these ideas there are some great ones

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© 2007 Deloitte Touche Tohmatsu

Give us our data .. We use it better than you do

Page 17: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Go on .. Give it over

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© 2007 Deloitte Touche Tohmatsu

Open is better than closed

Page 19: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Open data = new opportunities

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© 2007 Deloitte Touche Tohmatsu

Participative Government

Page 21: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Self Organised Communities

Page 22: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

Move faster than you

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© 2007 Deloitte Touche Tohmatsu

Conclusion

• Embrace, Lead and Learn

• Unblock social tools in government

• Give us the data

• Take our input

• The future is ambiguous – a river not a railway track

• Let us do the innovation for you

Page 24: 02 Peter Williams

© 2007 Deloitte Touche Tohmatsu

© Deloitte Touche Tohmatsu, 2007. All rights reserved.

Liability limited by a scheme approved under Professional Standards Legislation.

Confidential This document and the information contained in it are confidential and should not be used

or disclosed in any way without our prior consent.