© wrigley 2013. confidential and proprietary information of wm. wrigley jr. company doublemint...
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© Wrigley 2013. Confidential and Proprietary Information of WM. Wrigley JR. Company
DOUBLEMINT Y2015 Activation Campaigns
© Wrigley 2013. Confidential and Proprietary Information of WM. Wrigley JR. Company
Purpose of This SessionProvide update & solicit inputs for DM Y2015 activation campaigns
1. P5 BPI – Expect to lock down the plan in early Mar.
2. P8 brand restage big bang (New VI + New OTC) – 1st draft to invite early inputs
© Wrigley 2013. Confidential and Proprietary Information of WM. Wrigley JR. Company
Agenda• P5 BPI Activation
1. Objective & Overview (By Joyce)
2. Core Idea (By BBDO)
3. Connect Plan - Amplify the core idea in different touch points (By BBDO)
4. Impact to Y15 (By Joyce)
• P8 Brand Restage Campaign1. Consumer Activation (By Joyce & BBDO)
2. Trade Support Plan (By Alan)
3. Transition Management (By Joyce)
4. Impact to Y15 (By Joyce)
4
Fixing the Fundamentals
PACE & POP
Media Reach
Distinctiveness
Pricing Accessibility
MARKET COVERAGE
Margin to Invest
SKU Optimization
COPY EFFECTIVENESS
PRODUCT PERFORMANCE
Place
Don’t Wait to Start Something Fresh
New VI
Hobbit
Project Flagship
© Wrigley 2013. Confidential and Proprietary Information of WM. Wrigley JR. Company
Under Overarching “Social Connection” Platform, there are two coherent campaigns to create two big windows for DOUBLEMINT in Y2015
1. BPI (Start from P5)“Don’t Wait Start Something Fresh” Activation campaign
New Brand Copy (feature Mints)
2. P8 BIG BANG BRAND RESTAGE (New VI + New OTC)• New Brand Copy feature Gum • Activation of Fresher Taste (new product upgrade) +
Fresher Look (new VI roll-out and new POS)• New Product of Hobbit
Two Big Window for DM in Y15
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P5 BPI Activation
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Campaign Objective• Build DOUBLEMINT Social Connection brand story
via engaging and interactive consumer experience to increase brand relevancy
• Provide strong motivation to consumer to drive off-take through all channels (Help liquidate old pack inventory before P8 NVI launch)
Support DM whole line (Both GUM & MINT)
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CAMPAIGN IDEADon’t wait to start something fresh
IN-STORE (MT & TT)DIGITAL/SOCIALTVC
New TVC to further build brand story (Feature Mint)
Campaign Summary
1. Leverage on - product activation mechanism (Scan Barcode) to drive O2O and off take in all channels
2. Leverage the strategic partnership with the biggest social media platform in China - Wechat to drive penetration
Integrated with In-store to call for action, close the deal.
9
BARCODE CONNECTIONS 2014
A Good Test & Learn In Y14In 2014, Doublemint created a successful partnership with WeChat, using the app’s innovative scan technology to bring our product’s barcode to life.
With a simple scan, we helped connect people to each other across China.
Let’s take the idea further.
10
Pushing Doublemint forward
Let’s continue our partnership with Tencent/WeChat, China’s highest reach platform, who shares Doublemint’s vision of helping people connect. This time, let’s take advantage of the very latest technological innovations.
MEDIA PLATFORM
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Moving to Mobile: the Consumer’s Closest Screen
MEDIA TREND
China mobile internet users continue to grow
“2nd Screen” is the 1st Screen
TENCENT
VIDEO-ON-DEMAND
INFO&KNOWLEDGE
PRODUCTIVITY
SHOPPING
LIFE & NAVIGATION
GAME
COMMUNICATIONText Chat, Voice Call, Facetime
438 Mil MAU
829 Mil MAU
Q3 Revenue: RMB 11BIL
100 Mil Viewers
Leverage scale partners to bring BPI to lifeTencent – Leading Digital Giant in China
MEDIA PARTNER
Activation Idea
14
InsightPeople need data to stay connected. The more free data Doublemint offers, the more connection stories will happen.
Free data = certain amount of connection stories.
15
P5 ACTIVATION
The Idea
Scan Doublemint,Get free data for more connections.
16
P5 ACTIVATION
Design WIP
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ParticipationP5 ACTIVATION – THE CONSUMER JOURNEY
Scan any DM SKU barcode
Input mobile number, click to get free data
Share “Data” with your friends in Wechat Moment to stay connected
Highlight Social Connection Brand Meaning
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P5 ACTIVATION
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Reach – Video App OpeningP5 ACTIVATION – THE CONSUMER JOURNEY
Get 30MB free data, tell him “I love you” via 19 videos.
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Reach – Music App OpeningP5 ACTIVATION – THE CONSUMER JOURNEY
Get 30MB free data, download an album to dance with her.
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Reach – Cooking App OpeningP5 ACTIVATION – THE CONSUMER JOURNEY
Get 30MB free data, have 60 mins live cooking course from your mom.
SocialP5 ACTIVATION
#What 30MB can do for connections?#
I need 30MB to open up the baidu map and find my way out here.
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SocialP5 ACTIVATION
#What 30MB can do for connections?#
VISUAL DEMO ONLY
23
In-Store - TT
Wobbler on Hax rack and counter
POSM Communication to Close the Deal
Design WIP
25
Wobbler on shelf & Checkout
In-Store - MT
Synergize Mobile Touchpoint in close loop of “Stay Connected” idea
P5 ACTIVATION - MEDIA
EXPOSE
PUCHASE
INTERACTION SHAREReach:1+20%
Scan 1.0
27
Impact to Y2015
• Incremental Volume: 1.6m ssu (7% vs. Total DM Y15 incremental volume)
• SPPD increase : + ~3-4ppts• Drive heathy inventory level before
NVI & New OTC launch in P8
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P8 DOUBLEMINT BRAND RESTAGE BIG BANG
TopicsOverview
Consumer Activation
Trade Support
Transition Management
Internal Engagement
TopicsOverview
Consumer Activation
Trade Activation
Transition Management
Internal Engagement
Overall CalendarExcite Consumer & Trade and Smooth Transition
TradeActivation
Consumer Activation
New VI Launch
Supply Chain & RDC transition
arrangement
P7 P8 P9 P10 P11 P12 P13P6P5P4
Internal Engageme
nt
Transition Manageme
nt
Management Endorsement
& Launch event
Visibility Maximization in MT / TT
MT In-store Shopper activation
Trade Push & Carnival
Sales IncentiveTrade
communication
In-store Inventory Liquidation
BPI - Digital & Social
Digital & Social
BPI in-store
New TVC - Gum New TVC- GumNew TVC- Mint
TopicsOverall Calendar
Consumer Activation
Trade Activation
Transition Management
Internal Engagement
© Wrigley 2013. Confidential and Proprietary Information of WM. Wrigley JR. Company
Campaign ObjectiveAmplify the “New OTC & New VI” impact to address Can’t see it and Not relevant for penetration barrier.
1. Drive awareness & excitement of the brand restage 2. Drive Trial of new OTC3. Gain more distribution & in-store visibility
P8 DOUBLEMINT Brand Restage Big Bang Holistic Support to Bring Excitement to Consumer & Trade to Amplify NVI & New OTC
35
New TVC feature New OTC Build Brand Story
“Don’t Wait to Start Something Fresh”
Hero NVI OTC in the brand story
Highlight OTC formula upgrade in end frame
+
Total Upgrade. Fresher & Better Taste
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Digital & Social Objective • Communicate “New Doublemint Launch” in an engaging &
compelling way• Continue build social connection brand meaning
Strategy• Coherent with P5 BPI for consistency (Build & Own “Mobile
On Line Connection” as DM platform) • Create engaging brand experience riding on big digital
trends & Focus on digital behavior that facilitate connection
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People have the needs to connect with others. But it’s not whenever or wherever you want to connect, you can connect. “It’ll be great if WIFI is accessible everywhere.”
Insight
Digital & Social
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(Scan NVI, connect with WiFi for unlimited chats)
Core Idea
Digital & Social
Design WIP
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Co-op with existing WiFi provider to drive SCALABLE impact
Provide huge WiFi networks to DM consumers
Digital & Social
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The consumer journeyConnect to Doublemint
Campaign Page(Promote New DM
Message)
One click follow Doublemint Wechat and
Connect to WiFi FOR FREE *
Scan any DM SKU NVI “packaging” (Highlight NVI)
Digital & Social
Scan DM product, then enjoy FREE WiFi to connect with your friends anytime anywhere
* Leveraging existing Wifi hotspot provided by China telecom)
© Wrigley 2013. Confidential and Proprietary Information of WM. Wrigley JR. Company
Digital & Social Media StrategyDrive new tech-property to amplify the awareness of New Doublemint
EXPOSE
PUCHASE
INTERACTION SHAREReach:1+25%
Scan 2.0Scan New DM
In-Store Activation - TTObjective & communication FocusHighlight OTC upgrade message of “Fresher & Better Taste” to drive conversion
Activation StrategyMassive POSM and Merchandising to enhance OTC visibility
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TT merchandising tools
TT – Visibility maximization
Design WIP
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Model store
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TT Consumer Journey – Communicate New DM OTCAcross Consumer Path to Purchase
TVC
Digital &Mobile
In-store
Product & Packaging
Don’t‘ Wait to Start Something Fresh
Create awarenessfor New DM with high reach
Call For Action& gain Prominent In-store Presence
Drive Purchase via New packaging & New formula
Create awarenessfor New DM with engaging activation in digital
In-Store Activation - MTObjective & Communication Focus
Highlight New VI DMS & Drive Conversion
Hero the Arrow, Proud of our Green
Start Something Fresh with New DOUBLEMINT
In-Store Activation - MTActivation Strategy
1. Strong merchandising & POSM with NVI to maximize visibility & gain more point of interactions
2. Continual shopper promotion support from P8 to P12 to drive off-take
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Look of Success – Main Shelf
For DM GUMFor DMM
New Merchandising Tools & POSM Feature NVI
Hobbit Rack
Slim pack rack
Wifi Activation wobbler
DMM Tin Rack
DMM Plastic Rack
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Look of Success – Check Out
Pop up shelf talker
Side panel Rack
DMM Rack
New Merchandising Tools & POSM Feature NVI
Hobbit at add-on rack
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Look of Success – Multiple Location
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Look of Success – Multiple Location
Continual Shopper Promotion Support from P8 - P12 to Drive Off-take
P10 National Day
Promotion pack
4500 stores
P12 Thematic Promotion
P11Dedicated NVI
Promotion
All DM productsbuy-get premium
2500 stores
Buy DM products 16RMB get premium 500 PG store/2000 other stores
P8 P9 P10
52
P11 P12 P13
15 national key account promotion windows
Drive Trial of New OTC – SamplingQSR Sampling Ecommerce
samplingCVS Cross-category
Sampling
1000,000 New OTC to consumers Detail mechanism WIP
TopicsOverall Calendar
Consumer Activation
Trade Support
Transition Management
Internal Engagement
Trade Communication - TT Retailers
It’s critical to communicate the NEW OTC to retailer to avoid the counterfeit product doubt and provide trade confidence with the product upgrade
On Tray Communication
At the back panel for retailer communication
Trade Margin
Limited room to improve trade margin under current pricing structure
Price Adjustment(TT)Current DM
OTC(60*20)
出厂价不含税不含折扣 1066.8
经销商折扣后含税进货价(元 / 箱) 1236.00
经销商出货价 ( 元 / 箱 ) 1240
经销商 Mark Up( 元 / 箱 ) 4.0
经销商 Mark Up(%) 0.3%
上游批发进货价 ( 元 / 箱 ) 1240
上游批发出货价 ( 元 / 箱 ) 1245
上游批发 Mark Up( 元 / 箱 ) 5
上游批发 Mark Up(%) 0.4%
下游批发进货价 ( 元 / 箱 ) 1245
( 元 / 盒 ) 20.8
下游批发出货价 ( 元 / 箱 ) 1260
( 元 / 盒 ) 21
下游批发 Mark Up( 元 / 箱 ) 15
下游批发 Mark Up( 元 / 盒 ) 0.3
下游批发 Mark Up(%) 1.2%
零售店进货价 ( 元 / 盒 ) 21.0
零售店零售价 ( 元 / 条 ) 1.5
零售店 Mark Up (元 / 盒) 9
零售店 Mark Up(%) 42.9%
Total Trade Markup( 元 / 箱) 564
Total Trade Markup(%) 45.6%
Trade Margin Improvement ProgramObjective • Improve TT retailer /WS channel margin to increase TT forward stock and display quality.
Direction • Incentives to RETAILERS to drive sell-out • Mechanism: Scratch card with RMB5/10/100 Alipay red pocket in each tray ) • Partnership with AliPay to exchange resources• Scale : 14,557k ssu (+10% vs. LY)• Budget: RMB57,572k (Sponsored by Alipay – In the negotiation process)
hit rate(50%) budget(K RMB)
RMB 5 RMB 10 RMB 100 Red bag fee Poster etc. M&P 合计40% 9% 1% 56,772 800 57,572
10元
5 元
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Wholesale Announcement - CarnivalLaunch @ Wholesale carnival (P8)
800 autumn carnivals
400M RMB order target
80% carnivals in suburban areas
© Wrigley 2013. Confidential and Proprietary Information of WM. Wrigley JR. Company
Wholesale Announcement – SamplingSampling to wholesalers (Cover 100% Carnival + Top100 Wholesales market)
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Wholesale Announcement –WS MarketBillboard in WS market + In-store communication (Top 100 DOUBLEMINT Business Wholesales Market)
Additional Funding for TT & WS
Traditional trade M&P investment(P8W4-P10)
channel Mechanism Quantity Spending(K RMB)
1 WS WS market billboard National top 100 WS market 1,0004 WS WS Model store
decoration 店招 300 units 1,050
6 WS WS umbrella 10k units 1,2307 WS 堆头围膜 Wrap 3,000 units 6005 WS Banner 10k units 4002 WS/TT Poster 1,000k units 1,6003 WS/TT Wobbler 1,000k units 300
Total 6,180
TopicsOverall Calendar
Consumer Activation
Trade Activation
Transition Management
Internal Engagement
Target of NVI Transition
1 Period to Complete Order Transition in RDC Level
5 Months to Complete Transition in Store Level
Our Enabler
Smooth Transition
• Old & New Package Supply Planning
• Supply Chain & RDC transition arrangement
• Product Display guideline
• Merchandising Tool guideline
• Sell-in tool kit
• P5 BPI
• Delegated promotion in strategic KA & Region
• Leverage national promotion by heavy-up premium
Product Supply Control
AcceleratedIn-store
Inventory Selling
Clear Transition Guideline
Transition Management
Old Package Product Control• FCST Management (Weekly monitor
inventory level & adjust forecast every P
• Package Material Purchase• Production Management
New Package Product Supply• NVI Package MO readiness• Production Management (3 batches)• RDC readiness & first in first out principle
New VI Toolkit• Sell-in kit• Product display
& POSM guideline
Sales Incentive Program• Speed Distribution• Execution excellent
Internal Engagement • Endorsemen
t• Launch
event
Supply Chain & RDC Transition
MT & TT In-store transition
In-store Inventory Liquidation P5 BPI P7- P9 Dedicated promotion P10 National Day
Supply Chain & RDC Transition In-store Transition
P3P2P1 P6P5P4 P7 P11P10P9P8 P12
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Old VI Product Production Control
FCST Management
Old Package Material Purchase
Production Management
• Accurate forecast aligned with cross-functional team
• Weekly monitor inventory level & adjust forecast every P
• Plan material ordering flexible to reflect forecast changes
• Production plan flexible to reflect forecast changes
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NVI Product Supply Management
2nd Batch
Mint
Open Order Day
Gum
Other SKUs
50s Tin Can
P8 W4
Flagship OTC
1st Batch
35s Tin Can & 20s Plastic
P8 W1
Bottle
Slim Pack
P8 W2
3th Batch
Blockbusters
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Accelerate In-store Inventory Liquidation
Clear old stock by buy-get mechanism
• Delegated liquidation plan in strategic NKA / RKA• Leverage national promotion window
Delegated Liquidation Plan6,000 HPM & SPM stores
390 k Premium
National Day Promotion
1,000 HPM stores90 k Premium
P10P9P8P7P6P5
BPI Program
In-store POSM
Clear Internal New VI display Guideline
Video
新包装转换
店内陈列指引
陈列工具店内陈列指引
2陈列物料执行 - 对新品牌形象展示非常重要
产品店内陈列指引
11.2 新包装共存期间陈列指
引
产品店内陈列指引
1
1.1 新旧包装共存期间陈列指引
Leaflet
3,000 Pcs Ready in P7
Ready in P7
• Product Display guideline• Merchandising Tool guideline
2 enabler to facilitate in-store execution
Full-set Sell-in toolkit
Ready 2P before open order day
• Sell-in Story
• Sample
• Hygiene Report
• Product Shot
• Trade Mark Certifications
• New VI Launch
Communication Letter
• Best Before Day
Communication
• Q&A
1
2
3
4
5
6
7
8
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Sales Incentive Program
Individual Prize 300 sets Prize
for Fastest Cases Sharing
Team Building Fundingfor Top 17 cities of 3 city group
Speed to ShelfFast Sharing
Blockbuster Distribution
POSM Execution
TopicsOverall Calendar
Shopper Activation
Trade Activation
Transition Management
Internal Engagement
Internal Engagement Management Endorsement – P6 ~ P7
Launch Date Internal Event– P8W1
For Demo Purpose
For Demo Purpose
Recap The PlanExcite Consumer & Trade and Smooth Transition
TradeActivation
Consumer Activation
New TVC - Gum
New VI Launch
Supply Chain & RDC transition
arrangement
P7 P8 P9 P10 P11 P12 P13P6P5P4
Internal Engageme
nt
Transition Manageme
nt
Management Endorsement
& Launch event
Visibility Maximization in MT / TT
MT In-store Shopper activation
Trade Push & Carnival
Sales IncentiveTrade
communication
In-store Inventory Control
New TVC- GumNew TVC- Mint
BPI - Digital & Social
Digital & Social
BPI in-store
77
Impact to Y2015• Incremental volume: ~5.3m ssu (24% vs. total
DM Y15 Incremental Volume) *• Slow down OTC decline
Manage P8-P13 (After flagship launch) OTC volume stop decline and keep flat vs. LY (P1-P7 LE 75% vs. LY)
• Help drive ND of blockbusters (OTC/GE)
* Not include Trade push program with Alipay yet
Key Milestones
• Kick Off Done (Nov)
• Cross functional team review Done (Feb)• Invite early inputs from CLT Feb 17th • Finalize P5 Plan Early
Mar• Invites inputs from CLT Early April• Finalize P8 Plan End April • Engagement with regional sales Team May
Cross Functional Project Team
• MKT: Joyce Dong (Project Lead), Brad Cole, Dawn Li, Lynn, Dawn Jiang, Violet, Phoebe
• BAM: Virginia Wu• TMKT: Steven Liao, Cherry, Jacob, Cathy• SD: Alan Xiao, Aaron Yang• Agency Partners: BBDO, Proximity (Digital), Starcom
(Media), Grey (In-store)
TOGETHER Let’s Rejuvenate DOUBLEMINT with the brand restage