Exchange Server 2010 with Service Pack 1 Test Lab Guide

Microsoft Corporation

Published: November 2010

Author: Bill Mathers

AbstractThis document will assist architects, consultants, system engineers, and system administrators in deploying Exchange Server 2010 with Service Pack 1 in a test lab.

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ContentsIntroduction..................................................................................................................................... 4

Introduction.................................................................................................................................. 4In This Guide............................................................................................................................... 4Test Lab Overview....................................................................................................................... 5Hardware and software requirements..........................................................................................6Steps for Configuring the Exchange Server 2010 with Service Pack 1 Test Lab.........................7

Step 1: Set up the Base Configuration Test Lab.............................................................................8

Step 2: Configure EX1................................................................................................................... 8Install Windows Server 2008 R2 on EX1.....................................................................................8Configure TCP/IP Properties on EX1..........................................................................................8Rename and Join Domain on EX1..............................................................................................9

Step 3: Install Exchange Server 2010 Pre-requisites...................................................................10Install Remote Server Administration Tools, IIS 7.5, and Windows PowerShell.........................10Set .NET TCP Port Sharing service to Automatic......................................................................12Install Microsoft Office 2010 Filter Packs...................................................................................12Install Hotfixes – 977020,979744,982867,983440.....................................................................13Set the Default Gateway on the DHCP Server..........................................................................13Release and Renew the CLIENT1 TCP/IP address..................................................................14

Step 4: Install Exchange Server 2010 with SP1 and Office Professional Plus 2010....................14Install Exchange Server 2010 with Service Pack 1 on EX1.......................................................15Install Office Professional Plus 2010 on CLIENT1.....................................................................16

Step 5: Verifying E-mail Functionality...........................................................................................16Create Test Users...................................................................................................................... 16Mailbox-Enable Test Users........................................................................................................17Create and Send an E-mail Message........................................................................................18Read and reply to an e-mail message.......................................................................................19Verify receipt of reply e-mail message.......................................................................................20

Introduction

IntroductionNow, more than ever, your organization requires cost-effective and flexible communication tools. With Microsoft Exchange Server 2010 SP1 you can achieve new levels of reliability and performance with features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater mobility.

Microsoft Exchange Server, the cornerstone of Microsoft’s Unified Communications solution, is a flexible and reliable messaging platform that can help you lower your messaging costs by 50-80%, increase productivity with anywhere access to business communications, and safeguard your business with protection and compliance capabilities that help you manage risk.

Microsoft Exchange Server 2010 SP1 helps IT Professionals achieve new levels of reliability with greater flexibility, enhanced user experiences, and increased protection for business communications.

Flexible and reliable - Exchange Server 2010 SP1 gives you the flexibility to tailor your deployment based on your company's unique needs and a simplified way to keep e-mail continuously available for your users.

Anywhere access - Exchange Server 2010 SP1 helps your users get more done by giving them the freedom to securely access all their communications - e-mail, voice mail, instant messaging, and more - from virtually any platform, Web browser, or device.

Protection and compliance - Exchange Server 2010 SP1 delivers integrated information loss prevention, and compliance tools aimed at helping you simplify the process of protecting your company's communications and meeting regulatory requirements.

In This GuideThis paper contains instructions for setting up a test lab based on the Exchange Server 2010 with Service Pack 1 Test Lab Guide and deploying Exchange Server 2010 with Service Pack 1 using one server computers and one client computers. The resulting Exchange Server 2010 with Service Pack 1 test lab demonstrates simple e-mail functionality.

The following instructions are for configuring an Exchange Server 2010 with Service Pack 1 test lab using the minimum number of computers. Individual computers are needed to separate the services provided on the network and to clearly show the desired functionality. This configuration is neither designed to reflect best practices nor does it reflect a desired or recommended configuration for a production network. The configuration, including IP addresses and all other configuration parameters, is designed only to work on a separate test lab network.

Important:

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Attempting to adapt this Exchange Server 2010 with Service Pack 1 test lab configuration to a pilot or production deployment can result in configuration or functionality issues. To ensure proper configuration and operation for your pilot or production Exchange Server 2010 with Service Pack 1 deployment, use the information in Planning for Exchange 2010 (http://go.microsoft.com/fwlink/?LinkId=202923) for planning and design decisions and Deploying Exchange 2010 (http://go.microsoft.com/fwlink/?LinkId=202924) for the steps to properly configure the Exchange Server 2010 SP1 and supporting infrastructure servers.

Test Lab OverviewIn this test lab, Exchange Server 2010 with Service Pack 1 is deployed with:

One computer running Microsoft Exchange Server 2010 with Service Pack 1 named EX1. EX1 uses the Windows Server 2008 R2 Enterprise Edition operating system.

One pre-existing client running on Windows 7 Ultimate Edition named CLIENT1. CLIENT1 will run Microsoft Office Professional 2010.

The Exchange Server 2010 SP1 test lab uses the following subnet:

The intranet established by the Base Configuration Test Lab Guide, referred to as the Corpnet subnet (10.0.0.0/24).

Computers on each subnet connect using a hub or switch. See the following figure.

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This test lab will demonstrate basic e-mail functionality. The purpose of this test lab is to allow for the creation of a basic test lab environment that consists of Microsoft Exchange Server 2010 SP1. This test lab guide can be used as a building block for additional test lab guides that demonstrate increase functionality or additional features of Microsoft Exchange Server 2010 SP1.

Hardware and software requirementsThe following are required components of the test lab:

The product disc or files for Windows Server 2008 R2 Enterprise Edition. The product disc or files for Microsoft Exchange Server 2010 with Service Pack 1. The product disc or files for Microsoft Office Professional Plus 2010. The files for Microsoft Office 2010 Filter Packs. The files for Hotfixes – 977020,979744,982867,983440.

The following table provides a summary of the Microsoft software that is used in this guide.

Software Additional Information

Microsoft Exchange Server 2010 with Service Pack 1 – 64-bit

Microsoft Exchange Server 2010 with Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=2028574)

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Microsoft Office Professional Plus 2010 Microsoft Office 2010 (http://go.microsoft.com/fwlink/?LinkId=156717)

Microsoft Office 2010 Filter Packs Microsoft Office 2010 Filter Packs (http://go.microsoft.com/fwlink/?linkid=191548)

Windows6.1-KB977020-v2-x64.msu Hotfix 977020 - FIX: An application that is based on the Microsoft .NET Framework 2.0 Service Pack 2 and that invokes a Web service call asynchronously throws an exception on a computer that is running Windows 7. (http://go.microsoft.com/fwlink/?LinkId=203388)

Windows6.1-KB979744-x64.msu Hotfix 979744 - A .NET Framework 2.0-based Multi-AppDomain application stops responding when you run the application (http://go.microsoft.com/fwlink/?LinkId=203389)

Windows6.1-KB982867-v2-x64.msu (Win7) Hotfix 982867 - WCF services that are hosted by computers together with a NLB fail in .NET Framework 3.5 SP1 (http://go.microsoft.com/fwlink/?LinkId=203390)

Windows6.1-KB983440-x64.msu Hotfix 983440 - An ASP.NET 2.0 hotfix rollup package is available for Windows 7 and for Windows Server 2008 R2(http://go.microsoft.com/fwlink/?LinkId=203391)

Steps for Configuring the Exchange Server 2010 with Service Pack 1 Test LabThere are 5 steps to follow when setting up an Exchange Server 2010 with Service Pack 1 test lab based on the Exchange Server 2010 with Service Pack 1 Test Lab Guide.

1. Step 1: Complete the Base Configuration. The Base Configuration is the core of all Test Lab Guide scenarios. The first step is to complete the Base Configuration.

2. Step 2: Configure EX1. After installing the operating system EX1 must be configured and joined to the corporate domain.

3. Step 3: Install Exchange Server 2010 Pre-requisites. Prior to installing Exchange Server 2010 with SP1, there are some pre-requisites that must be met.

4. Step 4: Install Exchange Server 2010 with SP1 and Office Professional 2010. Install the Exchange Server 2010 SP1 binaries on EX1 and the Office Professional 2010 binaries on CLIENT1.

5. Step 5: Verifying E-mail Functionality. Create two users, mailboxes, and verify that they can send e-mail to each other.

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This guide provides steps for configuring the computers of the Exchange Server 2010 with Service Pack 1 test lab, configuring Exchange Server 2010 with Service Pack 1, and demonstrating basic e-mail functionality. The following sections provide details about how to perform these tasks.

Step 1: Set up the Base Configuration Test LabSet up the Base Configuration test lab for both the Corpnet and Internet subnets using the procedures in the “Steps for Configuring the Corpnet Subnet” and “Steps for Configuring the Internet Subnet” sections of the Test Lab Guide: Base Configuration (http://go.microsoft.com/fwlink/?LinkId=198140).

Step 2: Configure EX1EX1 configuration for the Exchange Server 2010 with Service Pack 1 test lab consists of the following:

Install Windows Server 2008 R2 on EX1 Configure TCP/IP Properties on EX1 Rename and Join Domain on EX1

Install Windows Server 2008 R2 on EX1Install the Windows Server 2008 R2 operating system on EX1.

1. Start the installation of Windows Serve 2008 R2.2. Follow the instructions to complete the installation, specifying Windows Server 2008 R2

Enterprise Edition (full installation) and a strong password for the local Administrator account.

3. Once the installation completes, log on using the local Administrator account.4. Connect EX1 to a network that has Internet access and run Windows Update to install

the latest updates for Windows Serve 2008 R2.5. Once the updates are complete, restart EX1 and log on as the local Administrator.

Configure TCP/IP Properties on EX1Configure the TCP/IP properties on EX1 so that it can join the corp.contoso.com domain.

To install Windows Server 2008 R2 on EX1

To configure the TCP/IP properties on EX18

1. In Initial Configuration Tasks, click Configure networking.2. In the Network Connections window, right-click Local Area Connection, and then click

Properties.3. Click Internet Protocol Version 4 (TCP/IPv4), and then click Properties.4. Select Use the following IP address. In IP address, type 10.0.0.5. In Subnet mask,

type 255.255.255.0. In Default Gateway, type 10.0.0.1. In Preferred DNS server, type 10.0.0.1.

5. Click Advanced, and then click the DNS tab. In DNS suffix for this connection, type corp.contoso.com, click OK twice, and then click Close.

6. Close the Network Connections window and leave the Initial Configuration Tasks window open.

7. To check name resolution and network communication between EX1 and DC1, click Start, click All Programs, click Accessories, and then click Command Prompt.

8. In the Command Prompt window, type ping dc1.corp.contoso.com.9. Verify that there are four replies from 10.0.0.1.10. Close the Command Prompt window

Rename and Join Domain on EX1Now, rename EX1 and join it to the corp.contoso.com domain.

1. In Initial Configuration Tasks, click Provide Computer Name and Domain.2. In the System Properties dialog box, on the Computer Name tab, click Change.3. In Computer Name, type EX1. In Member of, click Domain, and then type

corp.contoso.com.4. Click OK.5. When you are prompted for a user name and password, type User1 and its password,

and then click OK.

Note:You can also use the Corp\Administrator account to join EX1 to the domain.

6. When you see a dialog box welcoming you to the corp.contoso.com domain, click OK.7. When you are prompted that you must restart the computer, click OK.8. On the System Properties dialog box, click Close.9. When you are prompted to restart the computer, click Restart Now.10. After the computer restarts, click Switch User, and then click Other User and log on to the

CORP domain with the Administrator account.11. In Initial Configuration Tasks, click Do not show this window at logon, and then click

Close.

To rename EX1 and join the corp.contoso.com domain

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Step 3: Install Exchange Server 2010 Pre-requisitesEX1 pre-requisites for the Exchange Server 2010 with Service Pack 1 test lab consists of the following:

Install Remote Server Administration Tools, IIS 7.5, and Windows PowerShell Set .NET TCP Port Sharing service to Automatic Install Microsoft Office 2010 Filter Packs Install Hotfixes – 977020,979744,982867,983440 Set the Default Gateway on the DHCP Server. Release and Renew the CLIENT1 TCP/IP address.

Install Remote Server Administration Tools, IIS 7.5, and Windows PowerShell Install the Remote Server Administration Tools, IIS 7.5 and Windows PowerShell Integrated Scripting Environment (ISE) on EX1.

1. In Server Manager, on the left, click Features and on the right, click Add Features. This will launch the Add Features Wizard and you will see the Select Features screen.

2. Scroll down the list of features and select Remote Server Administration Tools. This will bring up a box that asks to install Web Server (IIS) and the .NET Framework 3.5.1. Click Add Required Features. The box will disappear.

3. Scroll down the list of features and select Windows PowerShell Integrated Scripting Environment (ISE) and click Next. You will see the Confirm Installation Selections screen.

4. On the Web Server (IIS) screen, click Next.5. On the Role Services screen, place a check in all of the items that are listed in tables 1

and 2 below.

Note:When you select ASP.NET this will bring up a pop-up box with the title Add features required for Web Server (IIS). Click the Add Required Features button. This will automatically select ISAPI Extensions, ISAPI Filters, and .NET Extensibility. This will also add the .NET Environment to the Windows Process Activation Service.

6. On the Confirm Installation Selections screen, click Install. This will begin the installation. When this completes you will see the Installation Results screen. They will be marked Restart Pending. Click Close.

To install the Remote Server Administration Tools, IIS 7.5, and the Windows PowerShell Integrated Scripting Environment (ISE).

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7. This will bring up a box that says Do you want to restart now? Click Yes.8. Once the server has restarted log on to EX1 as Administrator. The installation will

continue. Once this completes, you will see the Installation Results screen. Click Close.

Table 1 Required IIS 7.5 Web Server Role Services

Role Service Required Features

Common HTTP Features Static Content Default Document Directory Browsing HTTP Errors HTTP Redirection

Application Development ASP .NET .NET Extensibility ISAPI Extensions ISAPI Filters

Health and Diagnostics HTTP Logging Request Monitor

Security Basic Authentication Windows Authentication Digest Authentication Request Filtering

Performance Static Content Compression Dynamic Content Compression

Table 2 Required IIS 7.5 Management Tools Role Services

Role Service Required Features

IIS Management Console

IIS 6 Management Compatibility IIS 6 Metabase Compatibility IIS 6 WMI Compatibility IIS 6 Scripting Tools IIS 6 Management Console

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Set .NET TCP Port Sharing service to AutomaticThe .Net Tcp Port Sharing service makes it possible for multiple services that are using the net.tcp protocol to listen on a single TCP port. Port sharing reduces the number of firewall exceptions that are necessary by allowing the use of common ports that are already open service. By default this service is set to manual and should be set to automatic to ensure that it starts should the server be restarted. This is a prerequisite for the Client Access Role of Exchange Server 2010 SP1.

1. Click Start, select Administrative Tools, and click Services. This will open Services.2. In Services, scroll down to Net. Tcp Port Sharing Service, right click and select

Properties. This will bring up the Net Tcp Port Sharing Service properties.3. On the Properties, next to Startup Type, use the drop-down and select Automatic.

Click Apply and click OK. This will close the properties.4. In Services, scroll down to Net. Tcp Port Sharing Service, right click and select Start.

This will start the services.5. Now close Services.

Install Microsoft Office 2010 Filter PacksThe Microsoft Filter Pack is a single point-of-distribution for Office IFilters. IFilters are components that allow search services to index content of specific file types, letting you search for content in those files. They are intended for use with Microsoft Search Services (Sharepoint, SQL, Exchange, Windows Search).

1. Navigate to the directory that contains FilterPack64bit.exe and double-click on it. You will see a preparing to install box then the Microsoft Filter Pack 2.0 Setup Wizard.

2. On the Welcome to the Microsoft Filter Pack 2.0 Setup Wizard, click Next.3. On the End-User License Agreement screen, read the End-User License Agreement,

place a check next to I accept the terms in the License Agreement and click Next. This will begin the installation.

4. Once this completes you will see a box that says Microsoft Filter Pack 2.0 Setup has completed successfully. Click OK.

Install Hotfixes – 977020,979744,982867,983440The following hotfixes must be installed prior to installing Microsoft Exchange Server 2010 with Service Pack 1. These are pre-requisites for the Client Access role.

To set the .NET TCP Port Sharing service to Automatic

To install Microsoft Office 2010 Filter Packs

To install Hotfixes – 977020,979744,982867,983440

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1. Navigate to the directory that contains the hotfixes. Right-click Windows6.1-KB977020-v2-x64.msu and click Open. This will open a Windows Update Standalone Installer window and it will be searching the computer for updates.

2. When this completes, a pop-up box will ask Do you want to install the following Windows software update? Hotfix for Windows (KB977020) Click Yes. This will begin the installation.

3. When the installation completes, click Close.4. Navigate to the directory that contains the hotfixes. Right-click Windows6.1-KB979744-

x64.msu and click Open. This will open a Windows Update Standalone Installer window and it will be searching the computer for updates.

5. When this completes, a pop-up box will ask Do you want to install the following Windows software update? Hotfix for Windows (KB979744) Click Yes. This will begin the installation.

6. When the installation completes, click Restart Now.7. Once the server restarts, log on as CORP\Administrator.8. Navigate to the directory that contains the hotfixes. Right-click Windows6.1-KB982867-

v2-x64.msu and click Open. This will open a Windows Update Standalone Installer window and it will be searching the computer for updates.

9. When this completes, a pop-up box will ask Do you want to install the following Windows software update? Hotfix for Windows (KB982867) Click Yes. This will begin the installation.

10. When the installation completes, click Restart Now.11. Once the server restarts, log on as CORP\Administrator.12. Navigate to the directory that contains the hotfixes. Right-click Windows6.1-KB983440-

x64.msu and click Open. This will open a Windows Update Standalone Installer window and it will be searching the computer for updates.

13. When this completes, a pop-up box will ask Do you want to install the following Windows software update? Hotfix for Windows (KB983440) Click Yes. This will begin the installation.

14. When the installation completes, click Restart Now.

Set the Default Gateway on the DHCP Server.Currently, the DHCP server on DC1 does not issue a default gateway to DHCP clients. Outlook 2010 requires a default gateway.

1. Log on to DC1 as Administrator.2. On DC1, click Start, point to Administrative Tools, and then click DHCP.3. On the left, expand dc1.corp.contoso.com, expand IPv4, expand Scope[10.0.0.0]

Corpnet, right-click Scope Options, and select Configure Options.4. On Scope Options, place a check in Router, type 10.0.0.1 for IP address and click Add.

To set the Default Gateway on the DHCP Server.

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Click Apply. Click Ok.5. Close the DHCP console.6. Log off of DC1.

Release and Renew the CLIENT1 TCP/IP address.Now that a default gateway has been added, we must ensure that CLIENT1 has received this information.

1. Log on to CLIENT1 as Administrator.2. Click the Windows 7 Start icon, click All Programs, click Accessories, and then click

Command Prompt.3. In the Command Prompt window, type ipconfig /all and hit enter. Note that the Default

Gateway is blank.4. In the Command Prompt window, type ipconfig /release and hit enter. This will release

our IP address.5. In the Command Prompt window, type ipconfig /renew and hit enter. This will renew our

IP address. Note that there is now a Default Gateway of 10.0.0.1.6. Close the command prompt window.

Step 4: Install Exchange Server 2010 with SP1 and Office Professional Plus 2010Installing Exchange Server 2010 with Service Pack 1 and Office Professional 2010 for the Exchange Server 2010 with Service Pack 1 test lab consists of the following:

Install Exchange Server 2010 with Service Pack 1 on EX1 Install Office Professional Plus 2010 on CLIENT1

Install Exchange Server 2010 with Service Pack 1 on EX1Now install the Exchange Server 2010 with Service Pack 1 binaries on EX1.

1. Log on to EX1.corp.contoso.com as Administrator.2. Navigate to the directory that contains the Exchange Server 2010 binaries and double-

To release and renew the CLIENT1 TCP/IP address.

To install Exchange Server 2010 with Service Pack 1

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click Setup.EXE. This will launch the Exchange Server 2010 Splash Screen.3. On the Splash Screen, click Step 3: Choose Exchange language option. Select

Install only languages from the DVD.4. On the Splash Screen, click Step 4: Install Microsoft Exchange. This will close the

Splash Screen and bring up a box stating it is copying items. Once this completes a box will appear that says Microsoft Exchange Server 2010 Setup initializing…. When this completes you wills see the Exchange Server 2010 setup wizard.

5. On the Introduction screen, click Next.6. On the License Agreement screen, read the License Agreement, select I accept the

items in the license agreement and click Next.7. On the Error Reporting screen, leave the default of No selected and click Next.8. On the Installation Type screen, leave the default of Typical Exchange Server

Installation selected and the default path of C:\Program Files\Microsoft\Exchange Server\V14. Place a check in the box next to Automatically install Windows Server roles and features required for Exchange Server. Click Next.

9. On the Exchange Organization screen, remove First Organization and enter CONTOSO in the box under Specify the name for this Exchange organization. Click Next.

10. On the Client Settings screen, leave the default of No selected and click Next.11. On the Configure Client Access server external domain screen, put a check in the box

next to The Client Access server role will be Internet-facing. In the box, enter mail.corp.contoso.com and click Next.

12. On the Customer Experience Improvement screen, select the radio button next to I don’t wish to join the program at this time and click Next. This will launch the Readiness Checks. This may take several moments.

13. Once the Readiness Checks complete click Install. This will begin the installation. This will take several minutes.

14. Once the installation completes click Finish.15. This will bring up a window that says Setup has made changes to operating system

settings that require a reboot to take effect. Please reboot this server prior to placing it into production. Click Ok.

16. On the Splash screen, click Close. This will bring up the Confirm Exit window. Click Yes.

17. Restart EX1 by clicking Start, the arrow next to Log Off, and select Restart.

Install Office Professional Plus 2010 on CLIENT1Now install the Office Professional Plus 2010 binaries on CLIENT1.

1. Log on to CLIENT1.corp.contoso.com as Administrator.2. Navigate to the directory that contains the Office Professional Plus 2010 binaries and

To install Office Professional Plus 2010 on CLIENT1

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double-click Setup.EXE. This will launch Office Professional Plus 2010.3. On the Enter your Product Key screen, enter your Office Professional Plus 2010

product key and click Continue.

Note:The retail version of Office Professional Plus 2010 from MSDN was used in creating this test lab guide. If you are using a VL copy of Office 2010 you can skip this step.

4. On the Read the Microsoft Software License Terms screen, read the agreement. Once you are finished with the agreement place a check in the box next to I accept the terms of this agreement and click Continue.

On the Choose the installation you want screen, click Install Now.

5. Once the installation completes, click Close.6. Log off CLIENT1.corp.contoso.com.

Step 5: Verifying E-mail FunctionalityThe verifying section for the Exchange Server 2010 with Service Pack 1 test lab consists of the following:

Create Test Users Mailbox-Enable Test Users Create and Send an E-mail Message Read and reply to an e-mail message Verify receipt of reply e-mail message

Create Test UsersCreate two regular test users that will be used to verify that e-mail is working.

Table 1 - Required Accounts

First Name

Last Name User logon name

Display name Forest Password

Britta Simon bsimon Britta Simon corp.contoso.com Pass1word$

Lola Jacobson ljacobson Lola Jacobson

corp.contoso.com Pass1word$

To create the test User Accounts

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1. Log on to the DC1.corp.contoso.com Server as Administrator.2. Click Start, select Administrative Tools, and click Active Directory Users and

Computers.3. Expand corp.contoso.com, right-click Users, select New and then select User. This

will bring up the New Object – User window.4. On the New Object – User screen, in the First Name box, enter Britta.5. On the New Object – User screen, in the Last Name box, enter Simon.6. On the New Object – User screen, in the User logon name: box, enter bsimon and

click Next.7. On the New Object – User screen, in the Password box, enter Pass1word!.8. On the New Object – User screen, in the Confirm Password box, enter Pass1word!.9. On the New Object – User screen, remove the check from User must change

password at next logon.10. On the New Object – User screen, add a check to Password never expires and click

Next.11. Click Finish.12. Repeat these steps for all of the accounts listed in the Account Summary table.13. Close Active Directory Users and Computers.

Mailbox-Enable Test UsersNow, create the mailboxes for the two newly created test users.

1. Log on to the EX1.corp.contoso.com Server as Administrator2. Click Start, click All Programs, click Microsoft Exchange Server 2010, and click

Exchange Management Console.3. In the Exchange Management Console, click Microsoft Exchange On-Premises. This

will start an Initialization.

Warning:This may bring up a Microsoft Exchange box that says The following servers in your organization running Exchange Server 2010 are unlicensed. It will list EX1. If you plan to use this test lab for more than 120 days you will need to enter a product key. For now, just hit OK.

4. In the Exchange Management Console, expand Microsoft Exchange On-Premises (ex1.corp.contoso.com), expand Recipient Configuration and click Mailbox.

5. On the right, in the Actions pane, click New Mailbox… to start the New Mailbox wizard.6. On the Introduction screen, select User Mailbox and click Next.7. On the User Type screen, select Existing users and click Add. This will bring up the

To Mailbox-Enable the Test User Accounts

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Select User – fabrikam.com screen.8. From the list, using the Ctrl key, select Britta Simon and Lola Jacobson then click OK.

Click Next.9. On the Mailbox Settings screen, click Next.10. On the New Mailbox screen, click New.11. On the Completion screen, verify that it was successful and click Finish12. Close Exchange Management Console

Create and Send an E-mail MessageNow, log on to CLIENT1 with Britta Simon and send Lola Jacobson an e-mail.

1. Log on to the CLIENT1.corp.contoso.com as Britta Simon.2. Click Start, select All Programs, click Microsoft Office, and then select Microsoft

Office Outlook 2010. This will launch the Microsoft Outlook 2010 Startup wizard. Click Next.

3. On E-mail Accounts, ensure Yes is selected and click Next.4. On Auto Account Setup wait for the information to automatically populate. It should

have BrittaSimon@corp.contoso.com for an e-mail address. Click Next.5. On Configuring, wait until you receive 3 green checks and click Finish.

Warning:If this step errors with the message: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action, then ensure that the Microsoft Exchange Address Book service is running on EX1. This service is set to automatic but may not be running.

6. Outlook will now start up. On the User Name box, click OK.7. This will bring up the Activation wizard. Click Cancel.

Warning:If you are planning on using this lab for more than 30 days you will have to activate Outlook either via the internet or by telephone.

8. This will bring up the Welcome to Microsoft Office 2010 screen. Select Use Recommended Settings and click OK. This will bring up a UAC window. Enter the Administrator username and password. Click Yes.

9. Inside Outlook, at the top select New E-mail. This will display a new e-mail window.10. On the e-mail screen, click To. This will bring up the Select Names: Global Address

List screen.11. On the Select Names: Global Address List screen, select Lola Jacobson, click To and

To create and send an e-mail message

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then click OK. This will close the Select Names: Global Address List screen.12. On the e-mail screen, next to Subject, enter A test e-mail.13. On the e-mail screen, in the main box, after Subject, enter This is a test e-mail.14. Click Send.15. Ensure that the e-mail has left the Outbox. This can be done by verifying that there are

no messages in the Outbox. Close Outlook 2010.16. Log off CLIENT1.corp.contoso.com.

Read and reply to an e-mail messageLog on to CLIENT1 as Lola Jacobson and read and reply to the e-mail sent by Britta Simon.

1. Log on to the CLIENT1.corp.contoso as Lola Jacobson.2. Click Start, select All Programs, click Microsoft Office, and then select Microsoft

Office Outlook 2010. This will launch the Microsoft Outlook 2010 Startup wizard. Click Next.

3. On E-mail Accounts, ensure Yes is selected and click Next.4. On Auto Account Setup wait for the information to automatically populate. It should

have LolaJacobson@corp.contoso.com for an e-mail address. Click Next.5. On Configuring, wait until you receive 3 green checks and click Finish.

Warning:If this step errors with the message: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action, then ensure that the Microsoft Exchange Address Book service is running on EX1. This service is set to automatic but may not be running.

6. Outlook will now start up. On the User Name box, click OK.7. This will bring up the Activation wizard. Click Cancel.

Warning:If you are planning on using this lab for more than 30 days you will have to activate Outlook either via the internet or by telephone.

8. This will bring up the Welcome to Microsoft Office 2010 screen. Select Use Recommended Settings and click OK. This will bring up a UAC window. Enter the Administrator username and password. Click Yes.

9. In Outlook, there should be an e-mail in Lola Jacobson’s inbox from Britta Simon. This is the e-mail that was sent in the previous step. Double-click it.

10. At this point, the e-mail should open and you should be able to view the contents.11. Inside Outlook, at the top select Reply. This will display a RE: e-mail window. There will

be a cursor in order to type a reply. Enter Test e-mail received and click Send.12. Ensure that the e-mail has left the Outbox. This can be done by verifying that there are

To read and reply to an e-mail message

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no messages in the Outbox. Close Outlook 2010.13. Log off CLIENT1.corp.contoso.com.

Verify receipt of reply e-mail messageLog on to CLIENT1 as Britta Simon and verify that the reply was successful.

1. Log on to the CLIENT1.corp.contoso as Britta Simon.2. Click Start, select All Programs, click Microsoft Office, and select Microsoft Office

Outlook 2010.3. This will bring up the Activation wizard. Click Cancel.4. In Outlook, there should be an e-mail reply in Britta Simon’s inbox from Lola Jacobson.

This is the e-mail that was replied to in the previous step. Double-click it.5. At this point, the e-mail should open and you should be able to view the contents.6. At this point, basic e-mail functionality has been verified. Close Outlook 2010.7. Log off CLIENT1.corp.contoso.com.

To verify receipt of reply e-mail message

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