Apprenticeship Handbook

Insert Title Insert Degree/Higher Apprenticeship

2018/19

ContentSection Page

1. Introduction1.1 About this Handbook1.2 About the University1.3 About how we will communicate with you

2. Apprenticeships2.1 What is an Apprenticeship?2.2 High Quality Apprenticeships2.3 What are the Benefits of Apprenticeships?2.4 Quality Indicators

3. Prior Learning, Apprenticeship Agreement & Commitment Statement

4. Student Support & Guidance5. Arrangements for Collecting Employer and Apprentice Feedback6. Insert Title Degree/Higher Apprenticeship

6.1 Elements of the Insert Title Degree/Higher Apprenticeship7. Requirements of the Insert Title Degree/Higher Apprenticeship

Standard7.1 Insert Title Degree/Higher Apprenticeship Standard

8. Insert Title of University Qualification8.1 Award Structure8.2 Staffordshire Graduate

9. Assessment9.1 Award Assessments9.1.1 How to submit assessment9.1.2 Feedback on your work9.1.3 External Examiners appointed to your course9.2 Formative ‘On-Programme’ Assessments9.2.1 Portfolio9.2.2 360 Degree Feedback9.3 Work Based Project9.3.1 Design9.3.2 Delivery9.3.3 Project Environment9.4 ‘End-Point Assessment’

10. University Rules and Regulations

AppendicesAppendix A – Apprenticeship Agreement

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Appendix B – Commitment Statement Appendix C – Insert Title Degree/Higher Apprenticeship Standard Appendix D – Overview mapping of the course to the StandardAppendix E – Detailed mapping of the course to the StandardAppendix F – Insert Title Degree/Higher Apprenticeship Assessment PlanAppendix G – Course Learning OutcomesAppendix H – Overview mapping of modules to the University Learning OutcomesAppendix I – The Staffordshire Graduate

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1. Introduction

1.1 About this Handbook

This handbook provides useful information about your Apprenticeship, how it will be delivered, how you will be assessed, and what the Apprenticeship may lead to in the future.

1.2 About the University

Your Apprenticeship is hosted by the School of [add School] at Staffordshire University and more information about the School can be found on the web page [add link to School web page].

[Please contact your Quality Administrative Officer to obtain some appropriate standard text introducing the School. Care should be taken to ensure that the introductory information is appropriate to apprentices and to the site(s) of delivery involved (eg on-campus, at a collaborative partner, at a distance and in the workplace.]

1.3 About how we will communicate with you

Please indicate how the course team will communicate with students. (E.g. email, noticeboards, student pigeon-holes, Blackboard)Please indicate how students are expected to communicate with course team members.

2. Apprenticeships

2.1 What is an Apprenticeship?

Degree Apprenticeships are the latest model to be developed as part of the higher apprenticeship standards, seeing apprentices achieving a full bachelor’s or a master’s degree as a core component of the apprenticeship. Degree apprenticeships combine both higher and vocational education and fully test both wider occupational competence and academic learning, either using a fully-integrated degree co-designed by employers and Higher Education Institutions (HEIs), or using a degree plus separate end-test of professional competence. Degree apprentices will be employed for a minimum of 30 hours a week. Learning fits around that work commitment and requires flexible learning through block release, distance or blended learning. Degree apprentices split their time between university study and the workplace and will be employed throughout – gaining a degree from the University while earning a wage and getting real on-the-job experience in your chosen profession. A Degree Apprenticeship will take apprentices even further in their education and career.

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Or

Higher Apprenticeships are where an employee gains a higher level academic & vocational qualification and learning from Level 4 up to bachelor’s and master’s degrees at Level 6 and 7 respectively. During the course of the higher apprenticeship, apprentices will be employed for a minimum of 30 hours a week. Learning fits around that work commitment and requires flexible learning through block release, distance or blended learning. Higher Apprentices split their time between university study and the workplace and will be employed throughout – gaining a qualification from the University while earning a wage and getting real on-the-job experience in your chosen profession. A Higher Apprenticeship will take apprentices even further in their education and career.

2.2 High Quality Apprenticeships

Apprenticeships are built upon:

An Agreed Partnership:o An employer with the intention and capability of employing the

apprentice to completion of their training and end-point assessment and securing their long term future;

o An apprentice who is motivated to learn and work diligently to complete their apprenticeship;

o Training and support delivered either wholly in house or on behalf of the employer by a registered training provider, college or university

o An initial assessment of the apprentice’s prior learning and the job role, against the standard;

o An Apprenticeship Agreement and Commitment Statement between the employer, the apprentice and the provider, which sets out the training programme and covers the points in this statement.

The Occupation and Standardo Entry to a recognised occupation which can be transferred to other

relevant employers and is sufficiently skilled to require employment and training of at least a year’s duration with 20% of the time in off the job training;

o A written standard approved by the Institute for Apprenticeships, which fully defines the occupation in terms of the responsibilities and tasks involved and the skills, knowledge and behaviours required to achieve competence.

The Jobo Employment in a job with legal and contractually acceptable terms and

conditions;o The job role, together with the off the job training, provides

opportunities to cover the full occupational profile and learning of all the skills, knowledge and behaviours required.

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The Training Programmeo A challenging and stretching training and learning programme

developed and delivered with the active involvement of the employer(s), which uses a range of effective on and off the job training methods as well as work itself;

o A motivating and supportive workplace with coaching and mentoring support for you and continuous assessment of progress;

o An extended period of on and off the job training (at least twelve months duration with a minimum of 20% of the time in off the job training) which develops not only the knowledge and skills required but also the additional transferable skills which allow an you to deal with new employers, situations, problems and equipment.

End-point Assessment and Certificationo Achievement prior to entry to end-point assessment, of the appropriate

level of English and maths, any digital skills required and other specified components of the Apprenticeship, signed off by the employer;

o National standards built into a demanding independent assessment at the end of the apprenticeship, carried out by a registered apprenticeship assessment organisation, which meets the Institute’s requirements for quality, set out in its guidance on external quality assurance;

o Certification by the Institute on completion of the whole apprenticeship. Recruiting employers and apprentices use this trusted record of employability as a licence for the occupation and to access related professional status.

2.3 What are the Benefits of Apprenticeships?

Apprenticeships have a number of benefits for employers, prospective apprentices, and universities.

Employers can attract new talent, particularly high-calibre school-leavers who are keen to earn a University qualification in a work-based environment. It will allow them to acquire the graduate/post-graduate level skills they need, where the training costs, including the award, are co-funded by government.

You will be employed and paid a wage throughout, will gain a University qualification, and gain a head-start into their chosen profession compared with many of their counterparts.

The Apprenticeship combines academic study with work-based activities, adding value to the learning experience by providing opportunities for apprentices to evidence theory in practical industry contexts.

Throughout the Apprenticeship, you will receive support from a network of professionals at the College/University and in the workplace.

On completion of the programme, you will have a CV benefitting from a professional qualification and sector relevant work history.

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2.4 Quality Indicators

The Institute for Apprenticeships (IfA) has identified a set of key indicators that will enable them to measure the extent to which Apprenticeships meet the skills needs of employers and apprentices and the quality and outcomes of training.

Apprenticeships will meet the skills needs of employers and apprentices by reflecting the range of occupations and skill levels in our diverse economy.

The IfA will measure this by:

Cumulative entry to and achievement of apprenticeships by occupation, level and age group and compared to the mix in the labour market;

The number of employers recruiting and training apprentices by size and sector;

Standards development and implementation by level in relation to the occupational maps;

Proportion of apprenticeships beginning with a vacancy/new employee/new role;

Apprenticeships will deliver high quality training and outcomes for apprentices in terms of quality and achievement.

The IfA will measure this by:

Retention up to sign-off for end point assessment; Ratio of entry to success (including grades) in end-point assessment; Destinations in employment in the apprenticeship occupation (with the

training employer or with a different employer); Attainment of a higher level educationally and/or occupationally within 3

and 5 years of completion; Ofsted overall and apprenticeship grades/Higher Education Funding

Council for England (HEFCE)/Office for Student (OfS) judgements.The IfA will calculate a baseline for these indicators, gather data regularly over a period and determine any action needed. Once the indicators have bedded down, the IfA will then consider whether they should set any associated targets. 

The IfA intends to gather feedback from employers and apprentices using the existing employer and learner surveys operated by the Department for Education (DfE). They aim to develop both of these surveys to include feedback on meeting skills needs, occupations/standards, job roles, training programmes and end-point assessment. They will work also with the Apprenticeship Service to develop a new on-line approach to employer feedback.

3. Prior Learning, Apprenticeship Agreement and Commitment Statement

You will have passed and confirmed your eligibility and any relevant/qualifying, including Level 2 Maths and English (or equivalent) prior learning through your Individual Needs Analysis prior to signing your Apprenticeship Agreement and

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Commitment Statement. As an apprentice you are required by the Education and Skills Funding Agency (ESFA) to achieve an approved Level 2 qualification in maths and English before your Gateway Review prior to undertaking End Point Assessment. It is important to note that the ESFA state that English and maths, up to and including level 2, does not count towards the minimum 20% off-the-job training requirement; where required this must be delivered in addition to the minimum requirement.

The Apprenticeship Agreement is signed by you and the Employer and defines the contract between the two parties. This then forms part of the contractual arrangement between the Employer and the University.

The purpose of the Apprenticeship Agreement is to:

Identify the skill, trade or occupation for which you are being trained; Confirm the qualifying Apprenticeship framework/standard that you are

following.

See Appendix A – Apprenticeship Agreement

The Commitment Statement sets out the following aspects of the apprenticeships to clearly outline how the apprenticeship will work. The statement must be signed by the apprentice, employer and the provider. The statement will contain the following:

The planned content and schedule for apprenticeship training and end-point assessment:

o Details of the apprenticeship standards being followed including start and end dates

o Details on which elements are eligible for co-funding/levy funding o List of organisations delivering each segments of the training

Roles and responsibilities for employer, provider and you and arrangements for how the three parties will work together. This must include contact details and set out the expected commitment from each to ensure the smooth running and day-to-day delivery of the apprenticeship, including for example:

o Apprentice; attendance and study time o Employer; commitment to wages and time off to study in the working day o Provider; support and guidance available and how to access this

The process for the employer and you to use for resolving any queries or complaints regarding the apprenticeship, including quality. This must include details of the escalation route within the lead provider’s own organisation and the escalation process to the ESFA through the apprenticeship helpline.

See Appendix B – Commitment Statement

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4. Student Support & Guidance

We endeavour through our support systems to support you in all relevant areas of your apprenticeship – whether relating to professional, academic and/or personal development.

For course delivery information and support, please contact insert name of Course Leader (incl. Email and Tel No)

For Administrative support on updating any relevant personal information, please contact insert name of Student and Course Administrator supporting the apprenticeship.

For general apprenticeship policy information and clarification, please contact the Apprenticeships Team on apprenticeships@staffs.ac.uk and/or 0800 169 2148.

If your concerns are of a more personal nature you can consult with your Personal Tutor insert the person appropriate to your School (incl. Email and Tel No). All students at the University are allocated a Personal Tutor. Please provide details of how the University’s personal tutoring policy will be implemented within the context of this course.Staffordshire University has a commitment to supporting students with additional needs, therefore students enrolled on this Apprenticeship are also entitled to access the range of Staffordshire University facilities and services available to help support student learning. This is particularly so once they have progressed to the on-campus Level 6 top-up. You can contact the Student Enabling Centre (add relevant contact for Stoke/Stafford) to find out what support may be available and to discuss your individual requirements. Full details about the student support services can also be found on the University website.

The University recognises its pastoral duty to safeguard children and vulnerable adults who may participate in any activity or research organised or managed by the University, or come into contact with University staff or students on or off campus. The Safeguarding Policy supports this; along with specific policies related to specialised areas, adhering to safeguarding legislation in their particular field. The University’s Prevent Duty policy sets out the University’s requirement to have ‘due regard to the need to prevent people from being drawn into terrorism.’

Information on university support services can be found in the on-line student guide (available at: http://www.staffs.ac.uk/student/guide/)

As a Brilliant and Friendly University, we ask all our apprentices to respect, acknowledge and uphold the British Values which are strongly embedded throughout our culture:

Democracy The rule of law Individual liberty

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Mutual respect and tolerance of those with different faiths and beliefs

The Student Advice Centre run by the Students’ Union provides independent, impartial and confidential advice to students free of charge. More information on the Students’ Union can be found at: https://www.staffsunion.com/)

For information on ‘Appeals, Complaints and Conduct’ please refer to the Student Guide, also found on: http://www.staffs.ac.uk/support_depts/info_centre/handbook/conduct/. For all other University policies, please access: http://blogs.staffs.ac.uk/business-services/access-professional-development/higher-and-degree-apprenticeships/policies-and-procedures/.

At Staffordshire University, we are committed to protecting personal data. We have taken steps to comply with The General Data Protection Regulation (GDPR) - Our policy sets out the commitment of the University to maintain high standards of protection for the personal data it holds, whether in digital or manual records.

5. Arrangements for Collecting Employer and Apprentice Feedback

Employer Feedback

Prior to commencing your apprenticeship your employer will assign you a Workplace mentor to help foster your development and professional growth throughout your apprenticeship. During your apprenticeship you should meet periodically with your Workplace Mentor to receive feedback and reflect on aspects of the programme that relate to workplace activities, eg.

What should you start doing to be more effective? What should you stop doing to be more effective? What should you continue doing to be more effective?

In addition, you will have the opportunity to discuss on a quarterly basis with your Workplace Mentor and a member of the University academic team regarding your progress with the academic studies which form an essential part of your apprenticeship. These discussions are formally known as Tripartite Review Meetings and will be recorded and evidenced throughout the course of the apprenticeship to ensure the knowledge acquired through the apprenticeship is being applied to achieve the skills and behaviours in the workplace.

Your Tripartite Reviews should take place quarterly with your Workplace Mentor and University academic representative, either face to face or via telephone/Skype. The reviews will assess your progress against the knowledge, skills and behaviours benchmarks, and any additional support you may need for you to achieve your personal, academic and career aims; including Maths,

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English and Digital Skills. The reviews will also check your progress against your minimum 20% off-the-job training requirement that your employer should allow.

Student Feedback

You will have the opportunity to provide feedback and reflect on your apprenticeship experience throughout the duration of your programme, including through:

Module Feedback Forms, completed at the end of each module. Course Committee Meetings, which meets once per semester. Student Satisfaction Survey, completed annually. Student Representatives, who are elected by [please insert how

representatives are elected and how students find out who they are]. Tripartite Review Meetings. Ofsted Learner View [remove if apprenticeship is not at level 4 or 5]

6. Insert Title of Degree/Higher Apprenticeship

Provide a summary of the Apprenticeship including: Rationale and Background for development of the apprenticeship

(include information on why the apprentice should do the apprenticeship and the benefits of doing so, as well as justify why we are delivering this apprenticeship, outlining how it reflects employer and skills demand, and why they - via the employer - should choose Staffordshire University as the apprenticeship provider).

Specific entry requirements Typical job roles of applicants Aspiring job roles of applicants Timescales of apprenticeship Delivery overview (include an overview of the mode and frequency of

delivery of all components within the apprenticeship and who is delivering it – outlining any subcontracting arrangements, if applicable)

6.1 Elements of the Insert Title Degree/Higher Apprenticeship

There are insert amount elements to the insert title Degree/Higher Apprenticeship. The following diagram outlines what each of these elements are, and the key features that make them so valuable to your overall learning experience. It also shows how each component of the Apprenticeship relates to the others during the insert apprenticeship duration study period.

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 Eg. Reviews, work-based practice …

     

 

        

 Yea

r 1 Y

ear 2

…

(List all components that are part of the apprenticeship – example diagram available upon request)

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Insert Title Degree/Higher Apprenticeship

Eg. Portfolio

…

7. Requirements of the Insert Title Degree/Higher Apprenticeship Standard

Provide an overview of the Apprenticeship Standard. For further information on the apprenticeship standard:

See Appendix C – Apprenticeship Standard

7.1 Insert Title Degree/Higher Apprenticeship Standard

The Apprenticeship Standard comprises the following sections:

Knowledge Through formal learning and applied according to business environment.

Skills Acquired and demonstrated through continuous professional development in the

workplace. Behaviours

Developed and exhibited in the workplace.

Please note the sections may vary so you will need to adapt the above according to your Standard.

For the full Standard and its relationship to the modules studied on the programme:

See Appendix D (overview mapping) and Appendix E (detailed mapping).

8. Insert Title of University Qualification

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The completion of the Insert Award Title [eg BA (Hons) Professional Business Management] is an integral part of the Apprenticeship Standard and this will be completed before the final elements of the Apprenticeship have been finished.

Provide a summary of the award content and aims (incl. details of any ‘exit’ awards). NB If the apprenticeship is comprised of more than one award you will need to make this clear in this section.

Your award has a set of written learning outcomes that describe what you should be able to do by the end of the course. These statements are designed to help you understand what you need to do to pass the course part of your apprenticeship and receive an award for that course. The outcomes for your course can be found in:

Appendix G – Course Learning Outcomes

If the course has been mapped to the QAA Subject Benchmark Statements:The design of your course has been guided by the national subject benchmark for Please state name of Subject Benchmark(s). Written by national experts, the benchmark describes the defining characteristics of the subject area and the abilities and skills you should be able to demonstrate by the end of the course. The final learning outcomes table in Appendix G shows how your course reflects the subject benchmark.

Please note that completion of the course does not mean that you have completed the apprenticeship.Each module you study has separate learning outcomes which join together to enable you to demonstrate that you have achieved the overall learning outcomes for your award. The learning outcomes for your modules can be found in your module handbooks. The specific learning outcomes for your award and modules have been matched to eight university wide learning outcome statements (knowledge and understanding; learning; enquiry; analysis; problem solving; communication; application; and reflection). These standard statements describe the abilities and skills all Staffordshire University students should demonstrate in order to pass their course. The statements have been designed to meet national expectations contained within the Framework for Higher Education Qualifications. This ensures that the learning outcomes for your course are equivalent to similar courses at other UK universities and colleges. A table showing how your module learning outcomes have been aligned with the eight university learning outcome statements can be found in:

Appendix H - Overview mapping of modules to University Learning Outcomes

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8.1 Award Structure

Insert diagram of award structure (from the Programme Specification). This will normally be provided in a box diagram format. Ensure that module codes are included. Please indicate where option modules may not be available every year.

8.2 Staffordshire Graduate

(**Rename section “Employability” for postgraduate courses**)For undergraduate courses: Please provide a statement explaining how the Staffordshire Graduate is embedded within the course. Please refer the reader to Appendix J showing how your course enables students to develop the Staffordshire Graduate attributes.More information on the Staffordshire Graduate can be found at: http://www.staffs.ac.uk/study/staffordshiregraduate/All courses: Please indicate how the course will enhance students’ employability (as part of the whole apprenticeship).

9. Assessment

The Insert Title Degree/Higher Apprenticeship Standard provides details of the assessment requirements which form part of the ‘Portfolio’(amend as appropriate).

There are a number of elements that make up assessment for the Apprenticeship Standard including: (amend as appropriate)

Award assessment (ie. formal assessment of the modules) Formative ‘on-programme’ assessment, (assessments that do not

contribute to the award, but provide an opportunity to develop and apply new skills and knowledge)

A work-based project (part of the award and an important element of the apprenticeship’s ‘end-assessment’)

A summative ‘end-point assessment’. (which includes a review of the work-based project and the evidence produced as part of the ‘on-programme’ assessment.)

During the delivery and assessment of the Apprenticeship there should be regular reviews (at least quarterly) between you, your Employer and a member of the University Academic Team.

Formative ‘on-programme’ assessment must take place in liaison with your employer. The methods of assessment used as part of this are generally not prescribed and should be agreed between the University and your Employer to ensure that you are assessed across the totality of the Standard. The assessment topics to comply with the Apprenticeship Standard are shown in:

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Appendix F – Assessment Plan

9.1 Assessments

Each of the modules has a formal assessment, which contributes to the final mark (ie. classification) of the award. The details of these assessments are contained in an Assessment Brief in the respective Module Handbooks.

The following is a summary of the type of assessments for each module:

Insert a table providing a summary of the award assessments.

Example from BA (Hons) Professional Business Management

Level 4

Module

Type of Assessment

Reflective Journal

Oral Presentation

Work Based Material

Report

Leadership at Work

1500 words(100%)

Managing Financial Resources

Individual 10 mins(20%)

1500 words (80%)

Managing Individuals & Teams

1500 words100%

9.1.1 How to submit Assessment

Please explain how students will be expected to submit work for assessment. Where submission arrangements will vary across modules, students should be directed to the module handbooks for further information. On-Campus Provision: Wherever possible assessments should be submitted electronically through Blackboard. Other assessments should be submitted via the Information Points. Where this is impractical due to the nature of the assessment task (eg the production of an artefact), details of local submission arrangements should be provided. You must submit all pieces of assessment required for each module on or before the submission date for each piece of assessment. Failure to do so is likely to result in failure of the module overall. There may be occasions when you are unable to submit or undertake a piece of assessment due to circumstances beyond your control. The University has put in place a procedure for dealing with

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such extenuating circumstances. You can find more information on the university’s extenuating circumstances procedure at: http://www.staffs.ac.uk/extenuating/

9.1.2 Feedback on your Work

Please indicate how students will receive feedback on their work. Teams should ensure that information provided to students is consistent with Staffordshire University’s Assessment Policy and Procedure. Students will normally receive feedback on all assessments, other than examinations, within 20 working days following the date of submission. Course teams may commit to providing feedback within a shorter timeframe. Care should be taken to ensure that shorter timeframes will be met. Where, in exceptional circumstances, a longer timeframe will be required, this must be explained to students.

9.1.3 External Examiners appointed to your Course

External Examiners help the university to ensure that the standards of your course are comparable to those provided by other universities or colleges in the UK. More information on the role performed by external examiners can be found at: www.staffs.ac.uk/externalexaminers/The External Examiner for your course is: Provide the: name, job title and home institution of the AWARD external examiner. Details of relevant module external examiners should be included within module handbooks.It is not appropriate for you to make direct contact with your External Examiner.

9.2 Formative ‘On-Programme’ Assessments (amend as appropriate)

You will undertake a series of formative assessments during your apprenticeship, which will be a combination of naturally occurring workplace activities and specific formative tasks set to reinforce aspects of the Apprenticeship Standard. The word ‘formative’ means that these tasks do not have a mark that contributes to the overall classification of the award or the ‘end-assessment’. However, these tasks do form part of the ‘End-Assessment’, where they form part of the ‘portfolio’, the ‘quality’ of which is graded as part of the overall classification of the Apprenticeship (ie. Distinction, Merit, Pass, Fail)

9.2.1 Portfolio (amend as appropriate)

NB. The Portfolio comprises a combination of ‘Award Assessments’ and ‘Formative Assessments’, together with demonstration of skills and behaviours.

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Methods used to assess you must be valid and reliable, and allow for the generation of evidence which is sufficient to make judgments about your level of knowledge and understanding, skills and competencies.The assessments will result in a portfolio of evidence that must contain evidence of the knowledge and understanding, skills and behaviours that you have acquired and the application of these. It will demonstrate their very best work, evidencing your achievements and capabilities and where they may have exceeded the requirements of the role. The portfolio should enable you to demonstrate how you have applied your knowledge and understanding, skills and behaviours in a real work environment to achieve real work objectives. The portfolio must demonstrate evidence against the Standard.

Evidence may be in the form of:

Award Assessments (amend as appropriate) Exams Assignments

Work Based Activities (amend as appropriate)(These will be a combination of naturally occurring workplace activities and specific formative tasks set to reinforce aspects of the Apprenticeship Standard)

Reports Practical exercises Projects Minutes Appraisals against performance objectives Development plans Records of observation of performance and professional discussions Personal reflective log Feedback on behaviours via contact with others Team work - manager’s report Emails Customer comments Peer review

University Tutors will assist you to develop your portfolio to ensure that it is complete and that it covers the totality of the Standard.

9.2.2 360 Degree Feedback (if applicable)

During the final year, 360 degree feedback on your performance should be obtained from managers and peers. This exercise should be conducted sensitively and input should be anonymous to you where possible. The outcome of this exercise must be discussed with you to allow opportunities for further development based upon this feedback.

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This may be in the form of an action plan or included in a self-development log. Evidence of this process must be included in the portfolio of evidence.

9.3 Work-Based Project (if applicable)

Include details of the requirements of the Work Based Project

Amend the following as appropriate (example from Chartered Manager Degree Apprenticeship)

The work-based project is a substantial piece of work to be undertaken towards the end of the Apprenticeship during the final year. The project must bring together elements of learning from different parts of the programme and show evidence of accumulated knowledge and understanding of management, and the application of these within their organisation. The project must meet the Standard and demonstrate the approach taken to the planning and completion of the project.

Because of the significance of the project, the employer and Provider must work together with you to agree a project that is achievable within the employer’s business constraints whilst meeting the needs of the Standard. The project should be conducted as part of your normal work. The employer should make allowances, in terms of time and resource, for the project to be undertaken. Any elements which need to be undertaken outside of normal work should be agreed between the employer, you and the Provider so that you are not disadvantaged in any way from performing their job and meeting the requirements of the project.

The requirements for the delivery of the work-based project are shown below:

9.3.1 Design (if applicable)

A specification must be developed to show what has to be delivered on completion of the project - this must include the outputs, project plans etc.

Terms of reference must be developed by you and agreed by the Provider and employer early in the project.

The Provider must provide clear project assessment criteria including those for the terms of reference, approach to the problem, solution design and implementation, the final report and presentation.

You must document your assumptions and highlight the consequences of these assumptions – enabling them to demonstrate their understanding of commercial pressures and the application of their thinking and problem solving skills

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Agreement must be made between you, the employer and Provider on what systems, tools and platforms will be required (if any) to complete the tasks and how these will be made available.

9.3.2 Delivery (if applicable)

The University must work with the employer and you to agree the project title and support arrangements required to enable the project to be undertaken

The project should normally be based on an agreed business problem that forms part of your role.

Suitable time should be set aside by the employer for you to plan, undertake and write up their project.

You must first work out what is required and present terms of reference and an initial plan for agreement with the employer and Provider

The project should typically be undertaken at the employers premises

The employer and Provider must ensure that you have access to the tools and systems required to complete the tasks within the project

You must provide a signed statement to confirm the project is your own work.

The project will be set and completed during the final year of the apprenticeship

9.3.3 Project Environment (if applicable)

• A suitable project environment should be provided ensuring access to all required tools and systems. This may be your normal place of work/ work station, or another environment suitable for the project

• Someone responsible for managing the project from the employer perspective must be identified

• A tutor from the Provider must oversee and provide support to you.

Along with the portfolio, the work-based project will contribute towards the achievement of the university award and the award of the Apprenticeship.

9.4 ‘End-Point Assessment’

Include details of the ‘End Point Assessment’ (amend as appropriate)

10. University Rules and Regulations

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If the course operates in accordance with the university’s standard regulations include the statement: Your course is delivered and assessed according to the University’s Academic Award Regulations. These can be accessed at: http://www.staffs.ac.uk/regulationsPlease explain any course specific regulations. These should be as detailed in the programme specification. Changes to course specific regulations must be approved by the University’s Quality Enhancement Committee.

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APPENDIX A: APPRENTICESHIP AGREEMENT

An apprenticeship agreement must be in place at the start of the apprenticeship.

The purpose of the apprenticeship agreement is to identify: the skill, trade or occupation for which the apprentice is being trained; the apprenticeship standard or framework connected to the apprenticeship; the dates during which the apprenticeship is expected to take place; and the amount of off the job training that the apprentice is to receive.

Before completing the template, please see the notes and references provided on the following two pages.

Apprenticeship Particulars:

Apprentice name:

Job title:

Skill, trade or occupation for which the apprentice is being trained:

Relevant apprenticeship standard and level:

Place of work (employer):

Apprentice unique learner number (ULN): Apprentice date of birth: / /

Apprentice national insurance (NI) number: Employment start date: / /

Start date of apprenticeship (see note 3):

/ /

End date of apprenticeship (see note 3):

/ /

Start date of practical period (see note 4):

/ /

Estimated end date of practical period (see note 4):

/ /

Duration of practical period (see note 4): / /

Planned amount of off-the-job training (hours) (see notes 9 and 10):

/ /

Signatories:

Apprentice: Date: / /

Employer: Date: / /

Please forward signed forms to apprenticeships@staffs.ac.uk

Attached to this document should be a commitment statement. The commitment statement includes what the apprentice, employer and training provider can expect from each other. For example, it will specify the off-the-job training the apprentice will receive.

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APPRENTICESHIP AGREEMENT Notes and references

1. The apprenticeship agreementThe apprenticeship agreement is a statutory requirement for the employment of an apprentice in connection with a recognised apprenticeship framework or approved apprenticeship standard. It forms part of the individual employment arrangements between the apprentice and the employer; it is a contract of service (i.e., a contract of employment) and not a contract of apprenticeship. If all the requirements of section 1 of the Employment Rights Act 1996 are complied with, the apprenticeship agreement can also serve as the written statement of particulars of employment. You are not required to use this template, but the requirements of the legislation as described below must be met when you form your apprenticeship agreement.

2. Why an apprenticeship agreement is required The Apprenticeships, Skills, Children and Learning Act 2009 (ASCLA) introduced the requirement for an apprenticeship agreement to be in place when engaging an apprentice under a statutory apprenticeship. The requirements for an apprenticeship agreement in relation to a framework apprenticeship can be found in section 32 of ASCLA (as repealed and saved) and the Apprenticeships (Form of Apprenticeship Agreement) Regulations 2012. In relation to standards the requirements can be found in section A1 of ASCLA (as amended by the Enterprise Act 2016) and the Apprenticeships (Miscellaneous Provisions) Regulations 2017.

3. When the apprenticeship agreement must be in place An apprenticeship agreement must be in place when an individual starts a statutory apprenticeship programme and should remain in place throughout the apprenticeship. The end date, for standards, is when the end-point assessment has been completed. The end date, for frameworks, is when the final relevant qualification has been completed.

4. The ‘practical period’ The practical period is the period for which an apprentice is expected to work and receive training under an approved English apprenticeship agreement. The practical period does not include the end-point assessment. For the purpose of meeting the Education and Skills Funding Agency funding requirements, the start date of the practical period must be the same as the start date on the commitment statement, the Individual Learner Record and the Apprenticeship Service account, if applicable.

5. In certain circumstances, an apprenticeship can be completed without an apprenticeship agreement being in place To commence a statutory apprenticeship (when an individual starts their apprenticeship programme) it is a legal requirement that an apprenticeship agreement be in place. The two circumstances in which an apprentice can complete a statutory apprenticeship without an apprenticeship agreement are where (i) they are holding office as an apprentice police constable, or as an apprentice minister of a religious organisation; or (ii) where they have been made redundant with less than six months of their apprenticeship’s practical period left to run.

6. Who needs to sign the apprenticeship agreement?The employer and the apprentice need to sign the agreement – it is an agreement between these two parties only. Training providers sign a separate commitment statement which outlines the planned content and schedule for training, what is expected of and offered by the employer, provider and the apprentice, and how to resolve queries or complaints.

7. What you need to do with the signed agreement You (the employer) must keep the agreement for the duration of the apprenticeship and give a copy to the apprentice and the training provider.

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8. Information needed in an apprenticeship agreementThe apprenticeship agreement must comply with the requirements as provided in ASCLA.

For frameworks, it must: be a written statement of particulars given to the employee in compliance with section 1 of the Employment

Rights Act; be governed by the law of England and Wales; and specify that it is entered into in connection with a qualifying apprenticeship framework.

For standards, it must: provide for the apprentice to work for the employer for reward in an occupation for which a standard has been

published by the Institute for Apprenticeships; provide for the apprentice to receive training in order to assist the apprentice to achieve the standard in the

work done under the agreement; specify the apprenticeship’s practical period; and specify the amount of off-the-job training the apprentice is to receive.

9. Specifying the amount of off-the-job trainingThis is a requirement of the Apprenticeships (Miscellaneous Provisions) Regulations 2017. Off-the-job training is a critical requirement of apprenticeships and, in order to meet the Education and Skills Funding Agency’s funding rules, this must be at least 20% of the apprentice’s paid hours over the total duration of the apprenticeship (until gateway for standards). Off-the-job training can only be received by an apprentice during their normal working hours. Maths and English, up to and including level 2, does not count towards the minimum 20% off-the-job training requirement. The amount of off-the-job training should be agreed with the main provider. The provider must account for relevant prior learning the apprentice has received, and reduce the content and duration of off-the-job training as necessary to achieve occupational competence. All apprenticeships must be of minimum duration of 12 months and include at least 20% off-the-job training.  

10. Off-the-job training definition Off-the-job training is defined as training which is received by the apprentice, during the apprentice’s normal working hours, for the purpose of achieving the standard or framework connected to the apprenticeship. It is not training received by the apprentice for the sole purpose of enabling the apprentice to perform the work to which the apprenticeship agreement relates. More information, including examples of off-the-job training, can be found on gov.uk1.

11. The apprenticeship agreement does not mean a change to existing contracts or terms and conditionsAny apprenticeship entered into before 15 January 2018 (the date the Apprenticeships (Miscellaneous Provisions) Regulations 2017 came into force) will not be affected by the additional requirements that must be set out in an apprenticeship agreement. Any apprenticeship entered into after 15 January 2018 in connection with an apprenticeship standard must satisfy the requirements of the 2017 Regulations.

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Eligibility Checklist:1. Higher & Degree Apprenticeships are available to anybody living in England & *Wales with

good literacy and numeracy skills and not in full-time education.2. Learners must not be an overseas national subject to training restrictions and/or a time limit

on their stay.3. Apprentices need to be 16 or over, must be in paid employment for the duration of their

apprenticeship.4. To fulfil Education and Skills Funding Agency funding requirements, apprentices who work

fewer than 30 hours will have their apprenticeship duration extended (pro rata) in order to take account of this.

5. Apprentices are eligible for support to meet additional needs. In order to sustain access to additional funding, evidence must be kept to support the apprentice’s needs and the delivery of the required support.

6. Maths & English requirements, including entry requirements are set out in the standard. Entry requirements are usually level 2 English & Maths.

7. Assessment of prior-learning and evidencing of sufficient new skills must be carried out in order to qualify learners to undertake the relevant apprenticeship.

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Annex A – table of equivalent qualifications accepted for the purposes of prior attainmentLevel 3 and above apprenticeship

Qualification Subject - English Subject-MathsMinimum

requirementGCSE English Mathematics C or 4International GCSE English Language Linear Maths  English Literature Modular Maths  English Language and

LiteratureApplication of Maths

    Methods in MathematicsAdditional MathematicsUse of MathematicsMathematics - Numeracy

Functional Skills(Level 2)

English Mathematics Pass

Key Skills (Level 2) Communication Literacy Application of Number PassA Level English

English LanguageEnglish LiteratureEnglish Language and Literature

MathematicsPure MathematicsFurther MathematicsUse of Mathematics

E

AS Level EnglishEnglish LanguageEnglish LiteratureEnglish Language and Literature

MathematicsPure MathematicsFurther MathematicsUse of Mathematics

E

O Level English LanguageEnglish Literature

Mathematics C

British Sign Language Regulated Qualifications Framework Level 2 Scottish Credit & Qualification Framework Level 5

British Sign Language - Pass

Essential Skills Wales or Northern Ireland (Level 2)

Essential Communication Skills Essential Application of Number Skills

Pass

Scottish Intermediate 2 English Mathematics CScottish National 5 English Mathematics PassScottish Standard Grade Credit

English Mathematics Pass

*Wales, Scotland and Northern Ireland have their own funding arrangements. You must develop arrangements with the relevant administration if you are planning to deliver a significant quantity of learning to non-English residents.

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APPENDIX B: Commitment Statement

ESFA APPRENTICESHIP COMMITMENT STATEMENT - VERSION 1 AUGUST 2018

This Commitment Statement summarises the schedule, roles and responsibilities and funding that supports the successful completion of this apprenticeship. The information set out in this document forms part of the data collection and evidence pack required for every apprentice and must be signed and retained by the employer, the apprentice and the university named in section 1 below. The content of this document is also intended to form the basis of regular reviews between all three parties to track progress and review the ongoing support and commitment needed during the lifetime of the apprenticeship. Any changes to the apprenticeship, and therefore to this document, must be agreed and recorded in an updated commitment statement with signed copies distributed to all parties listed in section 1 below. The main training elements of the apprenticeship are contained at Annex A. 1a

SECTION 1: Core Information

The Core Information section provides details of the parties responsible for ensuring the successful completion of the Apprenticeship and outlines key information about the Apprenticeship including information about review processes and details about support and guidance.

1.1. Signatories

Apprentice Employer(Line Manager Signatory) University

Name

Organisation

Phone & Email Signature

Date

1.2. The Apprenticeship covered by this Commitment Statement

The details of the Apprenticeship set out here must match those detailed in the Apprenticeship Service account and on the Apprenticeship Agreement. The start date of the Apprenticeship will be the date that learning commences. not the date of induction or the date that the apprentice starts their new role. The planned end date will be after the planned end-point assessment date.

Apprenticeship Programme LevelQualifications Achieved

Start Date dd-mm-yyyy Degree Completion Date mm-yyyy End of Training (Period

End2) Date mm-yyyy

Planned End Point Assessment Date mm-yyyy Planned End Date mm-yyyy

Contracted Paid Hours (weekly average) [typical per working week] Full or Part Time & Contract Type

[e.g. employed fixed term, zero hours (if fixed term, include end

date)]Working Pattern

Statutory Annual Leave Days

M T W T F S S9-5 9-5 9-1

20% off the Job Training Hours Required Calculation3 show calculation 20% off the Job Training Hours XX over the lifetime of this

apprenticeshipEnglish and Maths Training Hours XX Total Off the job learning hours and %

to be met XX hours over the lifetime

of this apprenticeship= XX%

1.3. Apprenticeship Review Schedule and Attendees

Reviews between the university, employer and apprentice will take place throughout the apprenticeship to discuss progress, review impact, confirm success and identify any actions needed to ensure the success of the apprenticeship.

Review Schedule

2 Matches the Practical Period end date in the Apprenticeship Agreement - this date does not include the end point assessment 3 See Section 4 and Annex A for any off the job learning exemptions arising from prior learning.

Review Type Frequency of the review(s)

Apprentice/ Academic Mentor

Employer/ Apprentice/ Academic Mentor

Attendees Name(s) and Role(s) Contact phone numberContact Email

University

Apprentice

Employer

1.4. Further Support and Guidance (see Annex B for detailed Policy information)

Contacts Support Available Name Contact phone numberContact email

Personal Tutor or Academic Mentor

Programme DirectorProgramme Administrators

SECTION 2: Roles and Responsibilities This Roles & Responsibilities summary confirms that accountabilities for a successful apprenticeship are shared equally by the employer, apprentice and university. These roles and responsibilities are intended to support the apprentice throughout their apprenticeship to successful completion.

2.1. The Apprentice agrees to: a. Work with their employer and academic mentor to agree an individual learning plan, to achieve their apprenticeship.b. Manage their own learning, and with support from their employer and academic mentor, work to meet the targets and timelines needed

to complete the apprenticeship by the planned end date, including undertaking the end point assessment.

c. Participate in reviews with the employer and academic mentor to track progress and success in meeting apprenticeship milestones, and agree any changes needed to the learning plan to address performance or support enhanced learning opportunities.

d. Manage and track attendance and participation to meet the minimum off the job learning requirements for this apprenticeship programme set out in Annex A within their working time paid hours. This also means that the apprentice must immediately inform their employer and the University if they are absent for any element of their planned off the job learning (see Annex B for the process) and ensure that this learning is rescheduled.

e. Inform the University and their employer if personal circumstances change that will affect completion of the apprenticeship or will change the planned end date.

f. Proactively identify any issues or barriers to successful completion of this apprenticeship and raise these quickly with their employer and academic mentor, working with both to implement any action needed.

g. Raise any queries or complaints regarding the apprenticeship through the university process, and to the ESFA where needed as set out in section 1.

h. Participate in course feedback and apprenticeship evaluation to support the continuous improvement of the programme for current and future apprentices.

i. Take opportunities that arise to support other current and future apprentices to benefit from their apprenticeship.j. Acknowledge and uphold with British Values of: democracy, the rule of law, individual liberty, and mutual respect for and tolerance of

those with different faiths and beliefs and for those without faith.

The Employer and the apprentice’s day to day manager agree to:a. Provide a working environment that meets current health and safety legislation to enable their apprentice to work and learn safely for the

duration of the apprenticeship.b. Work with their apprentice and the university to agree an individual learning plan and provide the apprentice with access to the on the job

knowledge, skills and experience, resources and opportunities needed to achieve this apprenticeship.c. Support the university to comply with funding rules and collate evidence to confirm apprentice and apprenticeship eligibility for funding.d. Ensure that the apprentice completes the minimum off the job learning elements that are required and mandatory for their

apprenticeship within the apprentice’s paid hours. This also means that the employer must immediately inform the University if their apprentice is absent for any element of their planned off the job learning (see Annex B for the process) and ensure that the apprentice is able to take the time within their paid hours after their return to complete the rescheduled off the job learning.

e. Support the apprentice to manage their own learning, by ensuring sufficient off the job time in their typical working day (or time in lieu) to meet the requirements of this apprenticeship, including undertaking the end point assessment.

f. Enable the line manager and/or academic mentor to support and guide this apprentice to carry out their day to day role and to meet the targets and timelines needed to complete the apprenticeship by the planned end date.

g. Participate in reviews with the apprentice and university, providing evidence and feedback on progress at work and success in meeting apprenticeship milestones, and agree any changes needed to the learning plan supporting the apprentice to address performance or access enhanced learning opportunities.

h. Support their apprentice to track attendance and participation to meet the off the job learning requirements for this apprenticeship programme.

i. Inform the University if there are organisational or apprentice circumstance changes that will affect completion of the apprenticeship or change the planned end date.

j. Proactively identify any issues or barriers to successful completion of this apprenticeship and raise these quickly with the university and apprentice, working to implement any action needed.

k. Raise any queries or complaints regarding the apprenticeship through the university process, and to the ESFA where needed as set out in Annex B.

l. Participate in course feedback, impact assessment and evaluation to support the continuous improvement of the programme for apprentices and employers.

m. Take opportunities to promote and publicise the successful completion of this apprenticeship and the benefits of the apprenticeship programme.

n. Acknowledge and uphold with British Values of: democracy, the rule of law, individual liberty, and mutual respect for and tolerance of those with different faiths and beliefs and for those without faith.

The University agrees to:

a. Provide a learning environment that meets current health and safety legislation to enable the apprentice to learn safely for the duration of the apprenticeship.

b. Work with the apprentice and employer to comply with the apprenticeship funding rules, providing an evidence pack that confirms eligibility for funding.

c. Work with the employer and their apprentice to agree an individual learning plan [Individual Learning Plan/ other document], and provide the apprentice with access to the knowledge, skills and experience, resources and opportunities needed to achieve this apprenticeship.

d. Support the apprentice to manage their own learning, by ensuring sufficient resources, support, access to materials in their typical working day to meet the off the job requirements of this apprenticeship, including undertaking the end point assessment. This also means that when the apprentice is absent during a planned off the job learning element (see 1.4 above for the process), the University must work with the employer and apprentice to reschedule this learning and ensure that the apprentice can complete the of the job learning set out in Annex A.

e. Enable the line manager and/or workplace mentor to support and guide this apprentice, to carry out their day to day role and to meet the targets and timelines needed to complete the apprenticeship by the planned end date by providing a clear summary of off the job and on the job learning needed, contained at Annex A.

f. Lead reviews with the apprentice and employer, providing evidence and feedback on progress to track success in meeting apprenticeship milestones, and agree any changes needed to the learning plan to support the apprentice to address performance or access enhanced learning opportunities.

g. Track attendance and participation to meet the off the job learning requirements for this apprenticeship programme.h. Use apprentice and employer data only for the purposes and in accordance with the University and ESFA Privacy Statements.i. Inform the employer if there are changes that will affect completion of the apprenticeship or change the planned end date.j. Proactively identify any issues or barriers to successful completion of this apprenticeship arising from university, employer or apprentice

and raise these quickly with the employer or apprentice, working to implement any action needed.k. Manage any queries or complaints regarding the apprenticeship through the university process, supporting the apprentice or employer to

escalate to the ESFA where needed as set out in section 1.l. Enable employer and apprentice participation in course feedback, impact assessment and evaluation to support the continuous

improvement of the programme for apprentices and employers.m. Take opportunities to promote and publicise impact and success for employer, apprentice and the wider apprenticeship programme.n. Acknowledge and uphold with British Values of: democracy, the rule of law, individual liberty, and mutual respect for and tolerance of

those with different faiths and beliefs and for those without faith.

Section 3: Funding Summary

This Funding Summary sets out the financial contribution made by employers and government to fund this apprenticeship programme. This section should be updated with other funded elements as needed to provide a summary to provide evidence for the employer of the activities eligible for funding that are included in their levy / co-founding contribution. Add or remove X where appropriate.

Funding Summary Levy Account Employer Funded

Employer/ESFA

Co-funded

EmployerFunded

(other budget)ESFA

Funded University

Funded

Initial Skills Assessment XAdditional Learning Support XEnglish (to L2) XMaths (to L 2) XApprenticeship Induction XApprenticeship Training towards the Apprenticeship Standard (see Section 1) XTeaching Materials XProfessional Workshops XTri-partite and On-programme Reviews XGateway Assessment XProfessional Body Registration XEnd Point Assessment XExam/Assessment RegistrationExam/Assessment/ Degree Re-takes End Point Assessment Re-takesCertification

SECTION 4: Apprenticeship Summary - See also Annex A

This Apprenticeship Training & Assessment Milestone Summary – sets out the indicative schedule for each key element in this apprenticeship, where these are required to meet the for off the job learning, (20 % minimum), and which organisation will be leading delivery of each stage. Dates may change in line with each apprentice’s progress in which case this document needs to be updated, signed and reissued by the university, so that it is always an up to date plan and record of the apprenticeship content and journey. This section also includes the outcomes of the initial assessments, any gaps in knowledge skills or experience or prior learning agreed and confirms the need for English & maths or additional learning support as part of this apprenticeship.

4.1. Employer Impact / Outcomes Please outline any benchmark expectations from the apprentice to be met via the apprenticeship programme for the business.

Employer Impact / Outcomes (summary from employer discussions and objectives for this programme) Measurement & Target

4.2. Initial Assessment OutcomesPlease refer to Section ‘A’ of Initial Needs Assessment.

Initial Assessment Outcomes (from INA rationale)Prior Learning Accredited / Learning Gaps. Add each prior learning area/ gap on a new line

Impact / ActionTime (hours (added or reduced to/from)

duration

Time (hours added or

reduced to/from) the off the job learning

durationPrior Learning Accredited / Learning GapsPrior Learning Accredited / Learning GapsPrior Learning Accredited / Learning GapsPrior Learning Accredited / Learning Gaps

4.3. Additional Learning Support Action Plan

Please outline any additional necessary arrangements to support apprenticeship delivery – such as learning disability support arrangements.

Additional Learning Support Action Plan Fundin

g Source

Delivery Organisation

ESFAESFA

4.4 English and Maths Please outline any Level 2 Maths and/or English GCSEs (or equivalent) arrangement made in order to meet ESFA apprenticeship eligibility requirements (if not already achieved and reflected in Section ‘A’ of Initial Needs Assessment).

English and Maths Level Fundin

g Source

Estimated Start Date

Estimated

End Date

Delivery Organisation

ESFA mm/yyyy mm/yyyy

ESFA mm/yyyy mm/yyyy

ANNEX A: Apprentice Individual Learning Plan & Schedule

Your Apprenticeship Learning Plan sets out the individual elements and modules within your apprenticeship that have been designed to meet the requirements set out in the apprenticeship standard that you are following, to ensure that you reach the core competency standards to meet the apprenticeship endpoint assessment. As part of your apprenticeship you will be undertaking learning both at work ‘on the job’, and off the job, for example on campus or at work writing an assignment or taking part in a virtual classroom or online module. You must spend a minimum of 20% of your paid working hours in off the job learning activities toward your apprenticeship. This is to allow you sufficient time to develop the level of skills and competency required in the apprenticeship to successfully pass your endpoint assessment. This is a commitment that your employer is required to make in order to embark on an apprenticeship programme, and the university is required to provide evidence that this has been met.

The actual number of hours off the job learning that you need to achieve as part of this apprenticeship is set out in section 1. Your ILP table below highlights when, and in which modules, this off the job learning will take place, and how many hours you might expect to spend on each off the job element. This will enable you to plan for this time in advance where possible, and to raise any issues or barriers to achieving this with your line manager and personal tutor as early as possible. You also need to record and track your hours spent in off the job learning activities. Meeting this minimum 20% time is a rule within the apprenticeship programme and is mandatory for all apprentices. Confirming that you have

had the time to undertake your off the job learning in line with the plan set out below will be reviewed as part of your termly Tri-partite meetings.

Module / Learning Element

ExemptionDue to Prior

Learning Y/N

Delivery Organisation

(where this is not the University)

Off the Job Elements This summarises the module, activity or

assignment included within 20% minimum

mandatory the job learning

HoursEstimated Start Date

MM-YY

On the Job ElementsThis summarises the typical on the job knowledge, skills

and experience that the apprentice will need to support this module,

activity or assignment

XXX XXXModule / Assignment Qualification / Exam / Review

XXX XXX XXX

XXX XXXModule / Assignment Qualification / Exam / Review

XXX XXX XXX

XXX XXXModule / Assignment Qualification / Exam / Review

XXX XXX XXX

XXX XXXModule / Assignment Qualification / Exam / Review XXX XXX XXX

XXX XXXModule / Assignment Qualification / Exam / Review

XXX XXX XXX

XXX XXXModule / Assignment Qualification / Exam / Review XXX XXX XXX

XXX XXX End Point Assessment XXX XXX XXX

ANNEX B: Key Processes and Policies

Attendance & Absence

First Point of Contact:

Name Role Email Phone

In the event that you are not able to attend university or join a planned face to face or online live session you must inform your Course Leader and/or Student & Course Administrator as soon as possible after first contacting your employer. If you are unable to attend any of the modules listed on your timetable you should contact your Programme Administrator without delay.  An alternative date will be provided in liaison with the Course Leader to determine an appropriate course of action for you.  Please be aware that alternative dates are subject to availability and are dependent on the programme timetable, so you may be required to undertake additional learning during your working day.

You must also keep your log or journal, detailing the hours that you spend in the off the job learning elements within this apprenticeship, up to date – noting absences and time spent on rescheduled learning.

Data Protection – our policy is available here

First Point of Contact:

Name Role Email Phone

It is intended that all the individuals and organisations referenced in this document will all be able to share data and information with each other to support the delivery and monitoring of your apprenticeship programme.

When you start an apprenticeship, your information is supplied to the funding body, the Education Skills Funding Agency, by your employer to enable the ESFA and Department for Education to carry out their functions.

The data that the University is required to provide, through your Individualised Learner Record is used by the Education & Skills Funding Agency, who will need to share data to enable apprentice certificates to be printed. The ESFA will also share data with Ofsted or QAA to enable them to fulfil their inspection and regulation functions.

The personal information that you provided to the university is passed to the Education & Skills Funding Agency, the Higher Education Statistics Authority, the Department for Education and the Apprenticeship Assessment Organisation named in this Commitment Statement, for the purpose of national statistics, tracking progress, confirming eligibility for funding or for processing your end-point assessment. The ESFA

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Data Protection – our policy is available here

First Point of Contact:

Name Role Email Phone

use your information for Department for Education functions, where they have your consent to do so and where they have a legal obligation. If the ESFA or the University are processing your personal information using your consent, you can withdraw your consent at any time. You can view the ESFA Privacy Notice that explains how your data is used as part of the delivery of apprenticeships. This also explains and how

the data protection legislation sits alongside this Commitment Statement. View the Privacy Notice here: at https://www.gov.uk/government/publications/esfa-privacy-notice/education-and-skills-funding-agency-privacy-notice-may-2018

You can view the University Privacy Statement here Your personal information, including your results and information about your academic progress and conduct, will be shared between the

University and your employer and with other regulatory or professional bodies necessary for the delivery of your apprenticeship and your well‐being but only where the law allows this sharing to take place, in compliance with the current Data Protection Legislation.

At time of signing this document, this means (i) the Data Protection Act 1998 and, for the periods when they are in force, (ii) the General Data Protection Regulation (Regulation (EU) 2016/679) and the Law Enforcement Directive (Directive (EU) 2016/680) and any applicable national implementing laws as amended from time to time, and (iii) the Data Protection Act 2018

You should ensure that any changes to your personal information, including your name, address and contact details are notified to the University and your employer as soon as possible.

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Safeguarding & PREVENT - our policy is available here

First Point of Contact:

Name Role Email Phone

You will be briefed about your and the University’s responsibilities under our Safeguarding and Prevent policy as part of your induction. If you have any concerns, you must contact Janine Holdway, Head of Student Services: j.d.holdway@staffs.ac.uk.

Raising Queries & Concerns - our policy is available here

First Point of Contact:

Name Role Email Phone

Employment If you have concerns or queries about your apprenticeship in the workplace you should discuss these with your employer

Apprenticeship If you have concerns or queries about your apprenticeship delivered by the university you should discuss these with the Course Leader in

the first instance. Apprenticeship concerns and enquiries can also be raised with the ESFA Apprenticeship helpline. The ESFA Apprenticeship helpline can be

contacted on 0800 015 0400 or by email nationalhelpdesk@apprenticeships.gov.uk

Complaints - our policy is available here

First Point of Contact:

Name Role Email Phone

Apprenticeship concerns and enquiries can also be escalated to the ESFA Apprenticeship helpline. The ESFA Apprenticeship helpline can be contacted on 0800 015 0400 or by email nationalhelpdesk@apprenticeships.gov.uk

Apprentices can also make a complaint about the University to the Office of the Independent Adjudicators. You must check their guidance about the scope of their complaints process - this can be viewed at http://www.oiahe.org.uk/rules-and-the-complaints-process.aspx

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DOCUMENT CONTROL:

Document Tracker

Version no. & Date

Document name Changes since previous version

Date circulated to apprentice and employer (dd/mm/yyyy)

This document is:

Previous Version

Previous Version

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Appendix C: Apprenticeship Standard

Insert Title Degree/Higher Apprenticeship Standard

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Appendix D: Overview Mapping to the Standard

Insert Title Degree/Higher Apprenticeship Standard (showing the related modules)

Add Knowledge, Skills and Behaviours from the Standard and the modules on the course(s) and tick the relevant boxes

Standard Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Module 7 Module 8Knowledgexxx xxxx xxxx xxxx xxx

Skills xxx xxxx xxxx

Behavioursxxxxx xxxx

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Appendix E: Detailed Mapping to the Standard

All apprenticeship standards are expressed in terms of knowledge, skills and behaviours (or a similar three groups). Staffordshire University demonstrates how its courses meet the standards in two ways.

Firstly, through provision of a simple spreadsheet which, using a series of ticks, shows which modules in the course, map to which parts of the standard, and provides a quick guide to assessing that the standard is covered in sufficient breadth. Please provide a separate spreadsheet for this.

Secondly, the tables below detail the competences as described in the standard, together with text to demonstrate how individual Staffordshire University modules enable a student/apprentice to achieve the standard. Please complete the tables below to show this detail.

Knowledge

What is required from Standard How this is covered by SU modules How this is assessed

Skills

What is required from Standard How this is covered by SU modules How this is assessed

Behaviours

What is required from Standard How this is covered by SU modules How this is assessed

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Appendix F: Apprenticeship Assessment Plan

Insert Title Degree/Higher Apprenticeship Assessment Plan

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Appendix G: Course Learning Outcomes

Please provide a table of the learning outcomes for each level/stage of the course. Please indicate on the final level table how the learning outcomes map to any relevant QAA Subject Benchmarks. (These tables can be found in the Programme Specification).

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Appendix H: Overview mapping of the modules to the University Learning Outcomes

Please provide a table mapping the modules at all levels to the University learning outcome statements (the eight plus two).

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