STAFF MORALE“WE ARE JUST A LITTLE BIT DIFFERENT”

“There’s probably nothing you can do, but try your best……”

Morale is the worst in the country. Nobody wants these jobs. Management hates us. These jobs used to be good. We are constantly being assaulted. We are being worked to death. The union is the only group who can protect you. “Grieve them back to the stone age” 10,600 Employees that were represented by 15 unions with 36 local

agreements…….. And the Discipline Progression was “difficult”….Verbal, Written, 1,3,5,7,10,15,30 day suspensions followed by termination “warning letter” and a “we aren’t kidding, we are about to fire you” warning letter, then termination followed by appeals.

So What Can You Do?(One For You, One For Me, Professionalize)

New BDU style Uniforms based on staff input Staff Dress Code OC Spray issued to all officers / Tasers on all supervisors

First ever staff assault and injury report CIT, Suicide Awareness Training Sick Leave Policy Changes OT Rotation / Formalized FTO Program Personal Property Policy Videos / Regional Recruiting / Double Academy Classes Online Applications up from 350 to 2,400 per class Sergeant pay increase/ Leadership Development

Academy Coming soon….. Metal detection on entry

Recognize Staff PubliclyAttending Staff Events

Secretary’s “SALUTE” Awards (Service, Awareness, Leadership, Uniqueness, Team and Excellence)

“Making A Difference” Program (Immediate Recognition on Intranet Statewide)

Uniform Designations For FTO / CIT Trained Staff

Academy Graduation Ceremonies Veterans Memorial Service (400 last year) Softball Tournaments, Tip A Cop, Polar

Plunges

Town Hall Visits All 36 Institutions and 8

Regional Community Corrections Offices

Unscripted and open forum

Honest Discussions / Purposely Misconstrued By Some

FAQ’s posted to stop bad information

Union members tried to turn into a management bashing session

Email Responses Over 4,000 to date. Write like it will be in the paper. Answers, but not always the ones

they want. Honesty where possible. “Strive for happiness” message. Only 3 people have made the “No

Call” list. Started hundreds per week /now

about 10-15. One of the biggest things people

talk about.

“That Damn Article” Improved Health, Wellness and Suicide Prevention training across the department Increased use of surveys to gauge employee input Weekly review of all assaults with each division and command staff Sergeant Survey used to gather information for recruitment and retention efforts Dress code policy to address professional appearance standards Scheduling Review Committee (First change of no forces on day off while working voluntary OT) Broad issuance of OC Spray and Tasers to uniform staff and supervisors on identified posts COMPAS program action list for the manufacturer on product issues identified by staff Personal property policy to improve safety and security Uniform changes based on staff input Developing a Leadership Academy for newly promoted supervisors Electronic employment applications for Corrections Officer (Has greatly increased applications) Increased recruiting efforts by region for Officer and Agent positions Deployment of 50 tablet computers and smart phones in DCC for first field test evaluations Increased involvement with WCA on training initiatives Development of the Five Year Strategic Plan with input from all levels across the DOC Increased academy classes to address staff shortages in DAI and DCC Staff assault review and report (First one ever done by DOC, Due out in September) Raise hiring standards for officers to include educational requirements, drug, psych and new physical

agility testing. Value of Sick Leave Presentation Launch of the DOC Privacy Program presentation for all staff (Scheduled for early September) Enhanced computer network security protocols for all DOC workstations Joint Health and Safety Committee created Risk Management 10x5 campaign to reduce workplace injuries by 10% over 5 years Staff Memorial page to advise on past and present staff members who have passed away Recruitment videos that showcase the many, many talented and devoted staff within the DOC Creation of an Intelligence Analyst position assigned to the state’s Intelligence Fusion Center to

coordinate law enforcement information sharing with the DOC OT rotation system that fairly distributes extra income potential to all uniformed staff

Staff Satisfaction Survey

First time ever done for the entire department

Designed by a UW professor and HR “Did you know that if you……” 832 pages of single line complaints Attempts to manipulate the data by some Equalize the positive and negative

questions People shocked by the fact we released it Accused of manipulating it to be “too

positive” Used as the basis for our 5 Year Strategic

Plan

Staff Assault Report Staff making public accusations that assaults up Blamed loss of unions for the assaults Assault definitions and reporting had changed Accused management of sacrificing them for $$ Needed to see and show what was really happening Weekly call with all institutions that had assaults First comprehensive yearly report ever done Staff surprised by the results and that we released it Follow through actions recommended and done Shut down the accusations that we were hiding Helped in our Segregation Reform actions

0

5

10

15

20

25

30

35

40

Fiscal Year 2013 Incidents

Incidents by Month

Less than 132.5%

1 to 2 years15%

3 to 4 years7%

More than 543%

Life Sentence2%

Years to Release

1st43%

2nd51%

3rd6%

Time of Assault

0

40

80

120

160

200

Less than 1 year 1 to 2 years 3 to 4 years More than 5 years

Seniority of Staff

Maximum51%

Medium40%

Minimum7%

WRC2%

Injuries by Security Level

0

20

40

60

80

100

120

140

160

Battery By Prisoner Throwing Assault Spitting Sexual Assault

Type of Assault

Can We Affect Staff Morale?

Morale is more about what's on the inside We can affect working conditions We can try to affect management philosophy We can lead by example with positive efforts We can recognize outstanding staff and their

work We can not change a leopard’s spots We can not print money and make golden eggs We can not change morality, faith and

personalities.

“People are about as happy as they make their minds up to be” Abraham Lincoln