!! how to use e-selling in b2b*• should sales professionals be using social media, ... e-selling...

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MCG Management Contracting Group www.mcg-experts.com [email protected] How to use e-Selling in B2B* * based on eselling® by Sean McPheat Prepared by Dr. Friedrich Loidl

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Page 1: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

MCG Management Contracting Group www.mcg-experts.com [email protected]

How to use e-Selling in B2B*

     

* based on eselling® by Sean McPheat Prepared by Dr. Friedrich Loidl

Page 2: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

The Problem?

•  Cold calling today requires many unsuccessful calls simply to generate a lead! (73% of decision makers won´t accept cold calls)

•  Personal networking becomes more and more time consuming!

•  Customers are more educated about our products •  Customers are more and more controlling the buying

process! •  It´s a buyers market!

Page 3: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

Some burning Questions …

•  What role will the Internet play in the future of selling? •  How do buyers make there purchasing decisions in

the future? •  Should Sales professionals be using social media,

Web 2.0 and all of that Jazz?

Page 4: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

What‘s your unique PERSONAL selling brand?

Page 5: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

What‘s your unique PERSONAL selling brand?

Page 6: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

What‘s your unique PERSONAL selling brand?

Page 7: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

What‘s your unique PERSONAL selling brand?

Page 8: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

What is e-Selling ?

It´s all about using the Internet to position yourself as a trusted advisor so new business leads (prospects) and your existing clients call and email „you“!

That´s the holy grail isn´t it!

Prospects and Clients who contact you are of a greater quality than all others!

e-selling is not a replacement for the traditional forms of prospecting and selling it´s an enhancement

Page 9: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

Find Those Decision Makers! Pipeline & Relationship Management through SOCIAL MEDIA not just Calls & Emails

Page 10: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

Traditional vs. new way

The traditional way The new way

Phone

Visit

Discussion

Decision

Internet Research

Internal Discussion

Decision

Contact Vendor

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www.mcg-experts.com [email protected] MCG Management Contracting Group

Interesting Research

Page 12: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

Interesting Research

Page 13: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

Interesting Research

Need Identified

Research

•  What? •  Why? •  Pain •  Pleasure

Engage

Approach Suppliers

Sales Response from Companies

•  Knowledge •  Friends •  Colleagues •  Experts •  Can we do it? •  Information •  Education

Buyer Research

•  Social Network •  Google, Yahoo

Top 10 sites

Do you know anyone that… Results

any correlation?

Shortlist made

Research on Shortlist

Social & Business Network

Reviews Website Search Engines

Get ready to be approached by a well prepared buyer!

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www.mcg-experts.com [email protected] MCG Management Contracting Group

•  Network with decision makers directly and to forge contacts within organisations who can get you to the decision makers

•  Build a personal brand for both online and offline purposes

•  Be found when prospects are conducting research on available options – content

•  For positioning – to be perceived as an industry experts and to rise above the status of a „sales person“

•  To conduct research on industry movements, company news, listen for leads

E-Selling is about using the Internet to…

Page 15: !! How to use e-Selling in B2B*• Should Sales professionals be using social media, ... e-selling is not a replacement for the traditional forms of prospecting and selling it´s an

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www.mcg-experts.com [email protected] MCG Management Contracting Group

iSelling

Personal Branding  

Create an Internet Footprint  

Enter the Conversation  

Positioning the Expert  

Understanding your Space   iSelling

E-Selling is about using the Internet to…

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www.mcg-experts.com [email protected] MCG Management Contracting Group

How to create your internet footprint …

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www.mcg-experts.com [email protected] MCG Management Contracting Group

How it works with the C-suite

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www.mcg-experts.com [email protected] MCG Management Contracting Group

The Tale of 2 Sales People

Competitor BDM You!

•  Network C-Suite Offline •  Meeting Finally Set – BDM

turns up on the day •  Influencing Mainly continues

through Calls & Emails

•  Network C-Suite Online •  Add to „Social Media“ Funnel •  Positioning & Brand Building

through Content •  Search on Name Reveals

„Industry Expert“ •  Meeting Finally Set – sends “1

pager“ and also intro video •  Influencing continues through

Calls, Emails, Social Media

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www.mcg-experts.com [email protected] MCG Management Contracting Group

The future role of the Sales Person

Trusted Advisor

Solution Provider

Value-added Supplier

Product Vendor