Digital Transformation & Operational Excellence Global Summit

Feb 15th - 16th 2018 | Vienna - Austria

Olivier Convard VP, Global Head of Digital OperationsRoche

Ola RepplingDirector Business Development Microsoft

Bertram Schulte Chief Digital Officer SAP Digital

Sebastian WahleIoT Business Consultant Bosch Software Innovations

Daniel DelankCSO & VP Global DirectorT-Systems International

Šarūnas Šuipis Managing Director/VP, Operations Western UnionChris HaucaManaging Director Europe FPX

Michael FitzgeraldVP Digital Strategy and TransformationDXC Technology

Ambeshwar NathVP & Regional Head, EuropeInfosys

Pavol Varga Managing Director Dell

Rajat KakarVice PresidentFujitsu

Rikke Helms Managing Director, Global Telecommunication Microsoft

Stephen J. HarrisSenior Vice President Marsh

Fabrizio SalvadorProfessor, Operations & Technology AreaIE University

• Latest tools and methodologies used to extract maximum value from DigitalTransformation.

• The role of smart connected assets in digital transformation: how people,processes, and technology are disrupting business

• Tips on how Digital Transformation is improving customer engagement,empowering employees, optimizing processes and transforming products

• Learn about the emerging manufacturing technologies and strategies today’smarket leading companies are leveraging

• Data analytics: Construct more effective processes through real-timeanalytics and business intelligence

• How to Achieve Operational Excellence through Digital Transformation• Digitally Transform Your Operations – Robotics, Process Automation and other

disruptive technologies.• Digitally transform your business with smart connected assets• Measuring Return on Investment (ROI) for Operational Excellence Programme• Developing, deploying and sustaining a global lean transformation program.• Learn how APM 4.0 drive can lower operations cost & Improve asset reliability• Leadership: Enable long lasting change and cultural transformation across

your organisation

Key Practical Learning Points:

Speakers:

Halcyon Group is pleased to invite you to “ Digital Transformation & Operational Execellence Global Summit” scheduled to take place on 15th – 16th February, 2018, in Vienna, Austria.The summit will bring together CEOs, VPs, Directors, Heads of departments, Managers, as well as Academia from a across wide range of industries, to discuss the best practices on the implementation of tomorrow's technology, and methods that can create innovative culture

H

CEOs, VPs, Directors, Heads, Managers, Leaders, Seniors of:

and successfully manage the people behind the process.The Summit gives you the opportunity to connect with decision makers from diverse industries around the world to discuss current challenges and explore future trends in the shaping of tomorrow's business in the dynamic digital world. After the summit you will leave with meaningful connections and vital industry knowledge that will ignite success in the years to come.We are looking forward to welcoming you at the Summit in Vienna.

• Digital Transformation• Operational Excellence• Process Excellence• Business Excellence• Transformation• Business Process Management• Strategy• Business Unit• Business Transformation• Lean• Organizational Design• Performance• Change Management• Digital Platform• Customer Experience• Strategy and Performance• Marketing

Digital Transformation & Operational Excellence Global Summit

Feb 15th - 16th 2018 | Vienna - Austria

Who should attend?

Platinum Sponsor

At NH Vienna Airport Hotel

Digital Transformation Global Summit

Day One Feb 15th 2018

Theme

08:30 Registration and Morning Coffee09:00 Opening Address From the Chair Person

09:10 Case Study

• Digital is improving traditional, non-digital industries• Digital is coming your way whether you know it or not• Major productivity gains possible using IT in industry,

services, agriculture, education etc• Trends in IT and how businesses can benefit (or are

already even if they don’t know about it)• The role of humans in the world of learning machines

Pavol VargaManaging DirectorDell

Overcome Complexity to Drive Digital TransformationFocus Review

09:50 Speed Networking

Networking through two minute periods, where delegates can meet their peers and exchange business cards before rotating to the next company representative

10:30 Morning Coffee and Networking Break

Theme

11:00 Case Study

• Engage your customers - To serve efficiently• Empower your employees - To respond productively• Optimize your operations - To achieve excellence• Transform your products - To unlock new revenue

opportunitiesI will show you the latest tools and methodologies usedto extract maximum value from Digital Transformation

Ola RepplingDirector Business Development Microsoft

How Digital Transformation is improving customer engagement, empowering employees, optimizing processes and transforming products/servicesFocus ReviewDigital transformation has 4 ingredients that all work together to create value:

• Aligning multi-channel sales strategies with theexpectations of today’s buyers

• Empowering your eCommerce solution to sell highly-configurable products and services

• Delivering optimal digital self-service while enablingdirect and indirect sales channels

• Accelerating the sales cycle while reducing total costto serve

Theme

• Using analytics and data analysis to guide strategicactions

• Creating digital “buy-in” through excellentcommunication skills

• Recognizing that digital transformation is not an option,but a must

• Identifying and realizing the impact of new technologieslike machine learning and IoT

Digital TransformationFocus Review

12:30 Business Lunch 14:00 Case Study

Bertram Schulte Chief Digital Officer, SAP Digital

Theme

• Assessing the pace of technological change in the marineindustry

• The increasing threat posed by cyber crime asdependence on technology increases

• “Automomous” or “crewless” ships are coming, but willthis increase or reduce risk for insurers?

• Can 3D printing be of benefit in reducing insurance claimamounts?

• Will owners of cargo (and their insurers) be more or lessexposed as technology advances into a world of little orno legal precedent to help guide disputes with operators?

Insurance view on the pace of technology advance in the maritime industry. Focus Review

Stephen J. Harris Senior Vice PresidentMarsh Limited

14:50 Case Study

Theme Business Model Innovation and Digital Transformation driven by the Internet of Things Focus Review

• Innovation process and approach to discover newbusiness models

• Business model innovation as the cornerstone for digitaltransformation

• Overview of related projects at Bosch• Methodological foundation for overcoming existing

challenges• Digital strategy: assessment and key enablers

Sebastian WahleIoT Business Consultant Bosch Software Innovations

15:30 Afternoon Tea and Networking Break

16:00 Case Study

Focus Review

Theme Digitally Transform Your Operations – Robotics, Process Automation and other disruptive technologies

16:50 Panel Discussion: How Digital Transformation drives growth with end-to-end business processes

By Speakers of the day Moderated by the Chairman

17:30 Chairperson Closing Remarks and End of Day One

19:00 Cocktail Reception/Dinner

Chris HaucaManaging Director - Europe FPX

11:50 Case Study

Day Two Feb 16th 2018

Digital Transformation Global Summit

08:30 Registration and Morning Coffee09:00 Opening Address From the Chair Person

10:30 Morning Coffee and Networking Break

11:00 Case Study

• What is customer centricity and who is your customer?• Customer loyalty of yesterday and now• Innovation ensures success but having customers

ensures survival• Some technologies and methodologies at our disposal

09:00 Case Study

Theme Customer centricity: Reinvent the customer experience and foster loyalty through operational excellence

Focus Review

to know and act upon customer’s feedback

Rikke Helms Managing Director - Global Telecommunication Microsoft

• What is dark data?• What can you learn through dark data analytics?• How can you leverage dark data?• How do you get started?

Business Lunch12:30

Daniel DelankCSO & VP Global Director T-Systems International

Focus Review

14:40 Case Study

Theme “Attitude is a choice” – The power to transform to a growth

Theme

• Moving money for better with Robotics ProcessAutomation

Digitally Transform Your Operations: Western Union’s journey on Robotics Process AutomationFocus Review

• Improve market share of existing products/Gain additional share through innovation

• Increase Customer retention• Access new markets through M&A• Reduce brand risk

17:10 Charman's closing remarks and end of summit Olivier Convard VP, Global Head of Digital Operations Roche

• "Attitude is a choice” – The power to transform yourorganization into profitable growth

• “A cultural change” – Proactive designing your digitaljourney

• “IT as a Service” – A disruptive mind shift and a newjourney of customer centricity

• “VR as Enabler” – Enabling growth and customersatisfaction through VR

09:40 Case Study

• How are our consumers changing?• How can we unlock the potential to engage with

consumers digitally in ways we have never donebefore?

• Through digital interventions, how can we create a360 degree view of the consumer?

• How do organisations need to change to adapt thisnew reality/ more demanding and technology ledconsumer?

Fabrizio SalvadorProfessor, Operations & Technology AreaIE University

Šarūnas Šuipis Managing Director/VP, OperationsWestern Union

Theme Enable long lasting change and cultural transformation across your organisation

Rajat KakarVice PresidentFujitsu

• Leadership skills required to overseedigital transformation

• Creating a strong leadership culture

Ambeshwar NathVP & Regional Head, Europe Infosys

Theme Connecting Operational Excellence to Strategic Objectives in your company/business Focus Review

11:40 Case Study

Theme Dark Data Analytics and Operational Excellence

14:00 Case Study

15:20 Afternoon Tea and Networking Break 15:50 Case StudyTheme Digital consumers: adapting to a changing reality

Focus Review

16:30 Panel Discussion

Theme How can we strengthen operating processes to drive enterprise transformation

By Speakers of the day Moderated by the Chairman

Focus review

Speakers Biographies

PAVOL VARGAManaging Director Dell

Pavol Varga is currently Managing Director of DellEMC North East Europe Region, spanning 10 countries in Central and Eastern Europe. He joined Dell in 2003 and worked through a variety of positions in Sales management before rotating into Human resources where he held the position of HR Director of Dell European Business Center. Prior to Dell Pavol worked for IBM Ireland in a technical and sales capacity. His first job was a business news editor at news agency start up SITA in Bratislava, Slovakia.Pavol holds MBA from INSEAD and Master’s Degree from University of Economics, Bratislava.

OLA REPPLINGDirector Business Development Microsoft

Ola Reppling once had a real job in manufacturing, but have spent most of his career as a consultant helping global manufacturing companies optimize their value chain. As a Business Developer at Microsoft, he continues to support global manufacturing companies in their effort to become more competitive through digital transformation. The difference is that now he works for the company that provides the platform and tools that enables full digital transformation.Ola has an M.Sc. in IT and an M.Sc. in Business and before joining Microsoft he was with Telia, PwC, Capacent, Atlas Copco and McKinsey & Co.

CHRIS HAUCAManaging Director EuropeFPX

Chris Hauca, Managing Director – Europe at FPX, has worked in the enterprise eCommerce space for more than 15 years. Throughout his career, Mr. Hauca has managed the delivery of eCommerce solutions for clients across his respective management regions with a focus on aligning their business processes with technology platforms. In his role at FPX, Mr. Hauca leverages his years of industry expertise to help the company grow its European operations and expand into new markets. He is based in FPX’s European headquarters located in Munich, Germany.

RIKKE HELMS Managing DirectorMicrosoft

Rikke has an International career within IT and Telecoms spanning over 30 years with both large and small companies (Microsoft, Vodafone, Cable and Wireless , IBM and Borland) where she has had senior jobs in Strategic leadership, People management, Sales, Services and Marketing . Rikke also started her own company Bastyan to spearhead what today is IOT and Animal Tracking (passports) where she gained funding from the UK Government.Throughout her career Rikke has been appointed to start up new Business Lines or Companies and to lead change programmes frequently involving complex integration necessitating vision, determination and leadership. Notable examples include the merger of the IBM, Lotus and Tivoli Partner organisations in 1998, and the merger of Borland and Aston Tate in 1991. A business leader with a strong sales and marketing bias and natural leadership qualities, Rikke has proven first-hand experience of manufacturer and channel businesses, and both new and young technology companies. Rikke has been asked to sit on the board of a number of nascent technology companies to provide advice and guidance in developing their businesses and to assist in preparing them for international markets.

Digital Transformation Global Summit

STEPHEN J. HARRISSenior Vice PresidentMarsh

Stephen Harris is a Senior Vice President of the Marine Practice within Marsh Ltd, (world’s largest insurance brokers) and has been working in the marine insurance market for over 43 years. For 20 years, Stephen was a marine hull and liability underwriter in Lloyds of London, where he worked for two leading marine syndicates and also within the London company insurance market, working for 7 years, underwriting for the Allianz Group of companies. Moving to Sedgwick 1994 (that was taken over by Marsh in 1999), Stephen has continued to manage client risks and provide training for the insurance market around the world. Lecturing globally on maritime and marine insurance subjects for many years, Stephen is a regular lecturer for the Singapore College of Insurance, has provided training courses for the Chartered Insurance Institute and is an established speaker in managing risk in the maritime world, presenting a paper to The Institute of Marine Engineering, Science and Technology (IMarEST) at the Royal Institution in London in 2015.

Speakers Biographies

SEBASTIAN WAHLE IoT Business Consultant Bosch Software Innovations

Sebastian is a digital strategist at Bosch Software Innovations supporting customers on their digital transformation journey. Before, he was Managing Director for the project office Vietnam of IVU Traffic Technologies and was responsible for a large scale digitization project at Vietnam Railways. As Head of M2M Solutions at Fraunhofer, he gained deep insights into data and platform business models across different verticals. Sebastian has a research and consulting background in telecommunications / NGN / M2M / IoT and as technical expert for the European Commission. He holds a PhD from the Technical University of Berlin.

ŠARŪNAS ŠUIPIS Managing Director/VP, Operations Western Union

Šarūnas Šuipis is the Vice President of Operations and a Managing Director for Western Union‘s European Regional Operations Center in Vilnius, Lithuania since 2016. As the Site Leader, he is responsible for overall site governance, strategy, growth and operations. Also, being actively involved in business transformation, employee engagement and social responsibility ventures. Under his leadership, Western Union Lithuania has become the 3rd most reputable company in Lithuania, entered the TOP 3 for the most desirable employer and led site growth to 1900+ employees.Šarūnas Šuipis joined Western Union in 2010 and held the positions of Director for Settlement Operations & Accounts Payable as well as Director, Operations where he was responsible for EMEA/APAC, USA & CIS regions. Prior WU, Šarūnas worked at Deloitte for five years. Šarūnas Šuipis holds a Bachelor‘s degree in Mathematics of Finance and Insurance, Master‘s degree in Mathematics from Vilnius University and speaks three languages.

Digital Transformation Global Summit

• 2-day Summit + Master Classes + Interactive Focus Sessions• Discussions with industry experts• Cocktail Reception

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Exhibition Package Price - €4599 includes:••••••

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3 sq.m. Exhibition Space1 person attendance2-day Summit + Master Classes + Interactive Focus SessionsLogo on Conference websiteDiscussions with industry expertsCocktail Reception

Exhibition Sponsorship price – €6599 includes:6 m2 Exhibition Space2 people attendanceLogo on conference web-site (with link to company website)Logo on conference brochure Cocktail Reception

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Terms and ConditionsUpon completion and return of this registration form, I confirm that I have read and accepted the terms and conditions detailed below.

Confirmation: Halcyon Group will confirm your participation after receiving signed registration form. The delegate will receive the invoice within 48hrs of sending the signed form via email. The hotel details will be sent to the delegate, two to three weeks before the date of commencement of the Summit.

Cancellations:Made one month prior to the start of the conference will be refunded less than 50% of administration charge. Refunds will be made after the conference. Cancellations made within one month of the Summit start date will receive no refund. Substitutes of delegates are accepted within 4 working day prior to the day of the Summit.

Vis Major:While every reasonable effort will be made to adhere to the advertised event, Halcyon Group reserves the right to change event dates, sites or locations, omit event features, or merge the event with another event as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers shall be made. In the event that Halcyon Group permanently cancels the event for any reason whatsoever, (including, but not limited to any vis major occurrence) and provided that the event is not postponed to a later date nor is it merged with another event, the Client shall receive a credit note for the amount that the Client has paid to such permanently canceled event. No refunds, part refunds or alternative offers shall be made.

Dispute Resolutions:All disputes arising from the present contract and/or in connection with it, shall be finally decided with the Arbitration Court attached to The Economic Chamber of the Czech Republic.

Copyright:All Intellectual Property rights in all materials produced or distributed by Halcyon Group in connection with this event are expressly reserved and any unauthorized duplication, publication or distribution is prohibited.

Contact details:CLAIRE HEIDIMarketing DirectorPhone: +420 739 163 651Email: claire.heidi@halcyongroup.eu

Registration Form Digital Transformation & OPEX Global Summit Feb

15th - 16th 2018, Vienna