نحوه بیان خبرفوت
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نحوه بیان خبرفوت. پرویزکریمی دستیارطب اورژانس بیمارستان شهدای هفتم تیر دانشگاه علوم پزشکی ایران مردادماه93. عناوین. اپیدمیولوژی مرگ انواع مرگ تعریف مرگ انتهای زندگی مرگ دراورژانس نحوه بیان خبربد نحوه بیان خبرمرگ. Epidemiology of death and dying. - PowerPoint PPT PresentationTRANSCRIPT
خبرفوت بیان نحوه
پرویزکریمیاورژانس دستیارطب
تیر هفتم شهدای بیمارستانایران پزشکی علوم دانشگاه
93مردادماه
عناوین مرگ اپیدمیولوژی مرگ انواع مرگ تعریف زندگی انتهای دراورژانس مرگ خبربد بیان نحوه خبرمرگ بیان نحوه
Epidemiology of death and dyingOne hundred years ago, the predominant pattern of dying was a rapid, precipitous death from infectious diseases and accidents.
With modern medical advances, chronic diseases have become part of the last years of life for most peopleThree diseases:
Heart disease, cancer, and strokeaccounted for 60% of deaths in the United States in 2000
Epidemiology of death and dying
In Western culture, death has become
“medicalized” in the last 50 years.
Modern technology often allows human control
over the timing, site, and pace of dying.
About half of deaths in the United States occur
in a hospital and another quarter in nursing
homes.
Definitions of death
Biologic definitions of death are currently the
subject of considerable debate.
Twenty years ago, cardiorespiratory failure
defined
death because this was rapidly followed by
brain death (which could not be directly
measured) caused by failure of oxygenation and
perfusion.
Death was a distinct biologic event because all
vital
systems stopped when one of them failed.
FutilityIn the United States at present, when
cardiopulmonary arrest occurs, physicians proceed with full resuscitative measures
unless there is a clear understanding that this is contrary to the patient’s wishes.
Delivering bad news The goal of skillfully breaking bad news is :Reduce the severity and the duration of stress and encourage engagement of coping mechanisms, for physicians and for patients and their caregivers
According to a theoretic construct proposed by Ptacek and Eberhardt, staff and physician stress often peaks just before transmission of the bad news, whereas patient or caregiver stress emerges after delivery of the bad news.
Delivering bad news
Many providers feel inadequately prepared for
death disclosure or delivery of bad news.
Skilled resuscitation, diagnosis, and treatment
of patients are key to management of the
external sources of provider stress.
Delivering bad news
Anticipatory stress of delivering bad news may
be reduced by use of a structured protocol, with
practice, and by being intentional about the
physical and social aspects of the setting.
Delivering bad news Several initiatives to improve delivery of bad news have been introduced. These encourage: Training in communication skills Explicit instructional sessions Role playing Use of standardized patients Observation of colleagues who are
comfortable with this aspect of patient care
Delivering bad newsThe steps listed can help you think critically about how best to communicate at a time when stress is high. Step 1: Physician preparationStep 2: What does the patient know?Step 3: How much does the patient want to know?Step 4: Sharing the informationStep 5: Responding to feelingsStep 6: Planning and follow-up
Quality of life and a “good” deathWhereas almost 95% of people express the wish to die at home , more than 70% die in an institutionFive topics predominate in people who are dying:1. pain and other symptoms adequately
relieved2. avoiding inappropriate prolongation of dying3. achieving control4. relieving others of the burden of their dying5. strengthening personal relationships
End of life
Death in the emergency department is different :
(1) deaths are likely to be unexpected
(2) the patient, family, and their values are often unknown to the emergency department staff
(3) trust needs to be established rapidly
(4) the emergency physician often has to act on limited medical information
End of lifeSeveral end-of-life skills are important in EM Establishing goals of care
Wishes for interventions at a time of crisis. Spiritual , economic, and community factor National Education in Palliative and End-of-Life Skills of discerning the burdens of illness for an
individual Determining the kind of relief Understanding how to best care for each patient Even how a "good death" would look to apatient with
terminal disease..
Death in the emergency department
Every emergency physician will be required to
communicate bad news to patients, family
members, and caregivers.
The manner in which this is done may make a
difference in the course of subsequent grief
and coping. Compassionate communication can
strengthen trust and foster collaboration in
planning between the medical team and the
patient and family.
Death notification
One particularly difficult form of “bad news” is
death notification.
Practice can help clinicians perform this task
more smoothly.
In general, the format can follow the guidelines
for delivery of bad news from
Families do not have time to adjust or to think
about options, and the news cannot be
softened.
Death notification Death notification usually occurs after an
unsuccessful resuscitationattempt. Physicians should be sure that they are
presentable and wear a name badge.
I f possible, ascertain beforehand the names of the persons who will receive the
notification, their relation to the patient, and what they know about the
patient’s condition.
Family presence during resuscitation
It is increasingly common to invite a close
family member to attend resuscitation
attempts. Offering of this option has been
endorsed in the 2010 AHA Emergency Cardiac
Care guidelines and by the EPEC curriculum.
Emerging evidence suggests that presence
during procedures and resuscitations may be
beneficial
to surviving patients and family members who
choose to stay and are not harmed.
Death notification
When giving the news, physicians should use
clear “dead” or “died” language to be sure that
there are no misunderstandings about the
outcome being conveyed.
Death notification
Those at the scene should be assured, if at all
possible,that their responses to the emergency
were appropriate, that the medical care team
did all that was possible, and that the victim did
not experience unnecessary discomfort.
It is important to express appreciation for their
presence in the ED or during the resuscitation
attempts.
Elements of an empathic death disclosure
1. Introduce self/role.2. Sit down.3. Assume comfortable communication
distance.4. Use acceptable tone/rate of speech.5. Make eye contact.6. Maintain open posture.7. Give advance warning of bad news.8. Deliver news of death clearly (use
dead/died).9. Tolerate survivor’s reaction.10. Explain medical attempts to “save” patient.
Elements of an empathic death disclosure
11. Use no medical jargon; use language that is clear and easily understood.
12. Offer viewing of deceased.13. Offer to be available to survivor.14. Conclude appropriately.
Viewing of the body
The family should be offered an opportunity to
view the body.This may be the first exposure to
the body for the survivors and can make an
abstract and unreal
notification more concrete. Although a majority
of survivors find viewing of the body helpful, no
attempt should be made to force this on
survivors, and a few are not comforted by
seeing the
deceased.
Viewing of the bodyIf possible, the body should be moved to a small room, preferably away from the main treatment area.This makes the family feel more at ease. Family members should be warned of what to expect, such as color and temperature changes, injuries or invasive premortem procedures, and the presence of endotracheal and intravenous tubing.With sufficient preparation, most people are not shocked by the deceased person’s appearance
Viewing of the body
A staff member should remain in the room or
within close range at all times. This contact
allows the staff to help make the viewing an
important and supportive aspect of the grieving
Process
At times, it may be necessary to touch the body
to assure the family that this is appropriate.
Survivors should be allowed to remain with the
body for as long as seems appropriate
Viewing of the body
When gross disfigurement has occurred, the
viewers should be warned about this, and the
body should be discreetly covered when
possible.
Survivors may even find that helping to clean
and prepare the body (particularly with a
pediatric death), holding a loved one, or
preparing for transport may allow a final
expression of caring.
Viewing of the body
Less consensus exists among providers, and
they often express discomfort with the concept.
If resuscitation is to be witnessed by a family
member, a staff member who is dedicated to
supporting that person should always be
process.
Sedation for survivorsRequests for tranquilizers, sedatives, sleeping
medications, or just “something for the
nerves” are common. The grieving process is
important and difficult work. Prescriptions for a
light sedative for
a few days may be appropriate but usually
require direct evaluation of the survivor by the
physician. The survivor needs to know that the
psychic pain is to be expected and where to
turn for help and support during this difficult
time.
Grieving and bereavement
Grief is defined as emotional pain induced by
sorrow and loss. It is associated with a
constellation of symptoms and behaviors that
are influenced by cultural background, current
and past personal
stressors, and relationship of the survivor to the
deceased Bereavement is the situation of
having experienced the death of a significant
person in a survivor’s life.
Grieving and bereavement
The initial response to any death, whether
expected or unexpected ,is acute psychic pain
that is associated with shock,
disbelief ,numbness , and inability to process
further information.
Some persons display anger, loud screaming,
crying, and occasionally acute anxiety or
syncope.
Grieving and bereavement
Others experience a calm dissociation
or no reaction. The medical team may also
recognize other , more cognitive reactions,
including denial, guilt, sadness, fear , shame,
and anger.
Grieving and bereavement Reactions may vary with the cultural and
personal backgrounds of the survivors. A wide range of
expressions is normal and expected. There is no “right”
way to grieve, although, in the ED, outward reactions are often
perceived as problematic and disruptive. The goal of the emergency
physician is to support survivors as much as they permit and to
avoid taking personally
Phone notificationIf the first contact with survivors of an ED death is by telephone, it is recommendedThe survivor be told to come to the ED if at all possible. Although family members may ask or even demand to know if death has occurred, allowing some time for assimilation of news by delaying information about the final outcome may be more helpful for the grieving process.