© 2004, guidance communications, inc.1 of 39 aside from technical writing... what in the world can...
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© 2004, Guidance Communications, Inc. 1 of 39
Aside From Technical Writing...Aside From Technical Writing...What in the World Can You Do?What in the World Can You Do?
Presented by Jack Massa
Guidance Communications Inc.
© 2004, Guidance Communications, Inc. 2 of 39
What’s Up with this What’s Up with this TitleTitle, Dude?, Dude?
• Aside from Teaching English...
• What Color is Your Parachute?
© 2004, Guidance Communications, Inc. 3 of 39
So, more about me...So, more about me...
• Successful Businessman (Who me?)
• 2003 Income down 48%
• So how can I stand up here and dare to give advice?
Chutzpah!
© 2004, Guidance Communications, Inc. 4 of 39
By the Numbers...By the Numbers...
• Three ways to make money as a writer
• Ten jobs you can do
• Four Pillars of Your Marketing Plan
• Five-Step Plan for Controlling Your Destiny
© 2004, Guidance Communications, Inc. 5 of 39
Three Ways to the $Three Ways to the $
• Sales – Help Increase Revenues
• Support – Help Decrease Expenses
• Content – Create Product to Sell
© 2004, Guidance Communications, Inc. 6 of 39
SalesSales
• Sales – Help Increase Revenues
• Copywriting/Commercial Writing/Marketing Writing
• Writing skills are paramount
• Every organization needs this
© 2004, Guidance Communications, Inc. 7 of 39
SupportSupport
• Support – Help Decrease Expenses
• Product Documentation/Online Help
• Corporate Documentation: Policies and Procedures
• Training
© 2004, Guidance Communications, Inc. 8 of 39
Content CreationContent Creation
• Content – Creating Product
• Magazine, newspapers, trade publications, books
• Actually pays less than the other two
• Research and writing ability are super-important
© 2004, Guidance Communications, Inc. 9 of 39
By the Numbers...By the Numbers...
Three ways to make money as a writer
• Ten jobs you can do
• Four Pillars of Your Marketing Plan
• Five-Step Plan for Controlling Your Destiny
© 2004, Guidance Communications, Inc. 10 of 39
Ten Jobs You Can DoTen Jobs You Can Do
Disclaimer!
© 2004, Guidance Communications, Inc. 11 of 39
Engineering WriterEngineering Writer
Market: Large or small engineering firms
Ten JobsTen Jobs
Tasks: Write, edit, manage publications/proposals
Required: Writing, editing, interviewing SMEs, publishing tools
Plusses: Engineering or science knowledge
Pay: Roughly similar to tech writing
© 2004, Guidance Communications, Inc. 12 of 39
Corporate/HR/Training WriterCorporate/HR/Training WriterMarket: Large organizations, writing often
freelance or contract
Tasks: Write and edit, policies and procedures, training manuals, employee handbooks, etc.
Required: Writing, editing, interviewing SMEs, publishing tools
Plusses: HR or training background, degree in instructional design
Pay: Roughly similar to tech writing or a bit less
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 13 of 39
Corporate CommunicationsCorporate CommunicationsMarket: Large organizations, marketing/PR firms
Tasks: Write and edit brochures, speeches, scripts, newsletters. Manage publications.
Required: Writing, editing, interviewing. Sometimes a PR or marketing background.
Plusses: Marketing or PR experience.
Pay: Roughly similar to tech writing. More at the high end
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 14 of 39
Marketing/Commercial WriterMarketing/Commercial WriterMarket: Marketing/PR companies. Or freelance to
any client.
Tasks: Write brochures, web copy, speeches, scripts, newsletters, ads, stories, etc.
Required: Writing skill, creativity, tenacity
Plusses: Marketing experience
Pay: Hourly rates generally higher than tech writing
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 15 of 39
Medical WriterMedical WriterMarket: Research facilities, biomedical companies
Tasks: Write and edit brochures, reports, articles for doctors and researchers
Required: Writing, editing, interviewing. Often need some medical or science background.
Plusses: BS, PhD, MD
Pay: Same as tech writing to much higher
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 16 of 39
Trainer/Instructional DesignerTrainer/Instructional DesignerMarket: Large and mid-sized companies of all
types. Small training firms.
Tasks: Analyze needs; design, develop and deliver training.
Required: Writing/design skills. Demonstrated ability creating and delivering training.
Plusses: Experience. Instructional design degree or certificate.
Pay: Comparable to tech writing
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 17 of 39
Project ManagerProject ManagerMarket: Contract market, large IT projects
Tasks: Organize and track schedule, hire, troubleshoot, write reports
Required: Organization and people skills. MS Project.
Plusses: Demonstrated experience. Certification.
Pay: Somewhat higher than tech writing
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 18 of 39
Web Designer/DeveloperWeb Designer/DeveloperMarket: Large to mid-size companies. Freelance to
small businesses.Tasks: Design, code, test websites.
Required: Tools and coding skills, creativity, knowledge of web architecture
Plusses: Demonstrated experience. Back-end programming skills.
Pay: Generally lower than tech writing (except for serious developers)
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 19 of 39
Usability/HCI ConsultantUsability/HCI ConsultantMarket: Tech vendors or large consulting firms
Tasks: Consult on user interface design, test prototypes and beta products
Required: HCI knowledge and experience
Plusses: Related degree; people and management skills; flexibility
Pay: Generally a bit better than tech writing
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 20 of 39
Freelance Writer (Content)Freelance Writer (Content)Market: Magazines, newspapers, book publishers
Tasks: Think up, pitch, and write compelling content
Required: Imagination, tenacity, nerve, and a feel for the market.
Plusses: Same as above
Pay: Miniscule, but the sky is the limit
Ten JobsTen Jobs
© 2004, Guidance Communications, Inc. 21 of 39
By the Numbers...By the Numbers...
Three ways to make money as a writer
Ten jobs you can do
• Four Pillars of Your Marketing Plan
• Five-Step Plan for Controlling Your Destiny
© 2004, Guidance Communications, Inc. 22 of 39
Why Market Yourself?Why Market Yourself?
“To be successful over the long haul, you must consciously and
consistently market yourself, whether you want to be a
freelancer, a contractor, or a full-time employee.”
-- Jack Massa
Your Marketing PlanYour Marketing Plan
© 2004, Guidance Communications, Inc. 23 of 39
Jack’s 5-Minute MBAJack’s 5-Minute MBA
• “Everyone is in Sales and Marketing.”
• “Marketing is simply controlling the messages that you send.”
Your Marketing PlanYour Marketing Plan
• “Marketing is Chinese water torture. It is all about consistency and frequency.”
• “Marketing is more important than expertise.”
© 2004, Guidance Communications, Inc. 24 of 39
Jack’s 5-Minute MBAJack’s 5-Minute MBA
Before you can market...
• What are you selling?
• Who needs it?
• How much are they willing to pay?
Your Marketing PlanYour Marketing Plan
© 2004, Guidance Communications, Inc. 25 of 39
Jack’s 5-Minute MBAJack’s 5-Minute MBA
Two factors in buying decision
• Perceived value – What’s in it for me?
• Price – How much will it cost me?
Avoid being a commodity!
Your Marketing PlanYour Marketing Plan
© 2004, Guidance Communications, Inc. 26 of 39
Jack’s 5-Minute MBAJack’s 5-Minute MBA
How to avoid being a commodity
• Develop unique expertise
• Develop a unique niche
Business is all about relationships!
• Develop relationships
Your Marketing PlanYour Marketing Plan
© 2004, Guidance Communications, Inc. 27 of 39
What Color is Your Parachute?What Color is Your Parachute?• There are always opportunities
• Research the field and companies before you apply
Business is all about relationships!
• Find jobs before they appear
• Meet people in the field, because...
Your Marketing PlanYour Marketing Plan
© 2004, Guidance Communications, Inc. 28 of 39
1. Networking1. Networking• No such thing as too much
• Help the other person
Business is all about relationships!
• Learn to work a room
• Meet as many people as you can...
Four Marketing PillarsFour Marketing Pillars
• Umpteen opportunities
© 2004, Guidance Communications, Inc. 29 of 39
2. Telephone Techniques2. Telephone Techniques
• Have a script and practice
• Voicemail: Try three times
Business is all about relationships!
• Always ask for a meeting, because...
• Warm calls before cold calls
Four Marketing PillarsFour Marketing Pillars
© 2004, Guidance Communications, Inc. 30 of 39
3. Pro Bono Work3. Pro Bono Work
• Every organization can use a good writer
• “You must give before you receive”
Business is all about relationships!
• Build your portfolio and your contacts
• Helps you make friends, important because...
Four Marketing PillarsFour Marketing Pillars
© 2004, Guidance Communications, Inc. 31 of 39
4. Your Sales Call/Interview4. Your Sales Call/Interview
• Ask leading questions
• Study Consultative Selling
• Be prepared
• Present your solutions
• “Probe for the pain”
Four Marketing PillarsFour Marketing Pillars
© 2004, Guidance Communications, Inc. 32 of 39
By the Numbers...By the Numbers...
Three ways to make money as a writer
Ten jobs you can do
Four Pillars of Your Marketing Plan
• Five-Step Plan for Controlling Your Destiny
© 2004, Guidance Communications, Inc. 33 of 39
Control Your MoneyControl Your Money
• Examine your expenses
• Save 10% of what you earn
• Examine your beliefs
• Give away 10% of what you earn
Control Your DestinyControl Your Destiny
© 2004, Guidance Communications, Inc. 34 of 39
Control Your CareerControl Your Career
• Understand the purpose of failure
• Set goals: 1-Year and 5-Year
• You must face your fears... Chutzpah!
• Working in the business vs working on the business.
• Make a plan and check it often
Control Your DestinyControl Your Destiny
© 2004, Guidance Communications, Inc. 35 of 39
Five Steps to Destiny ControlFive Steps to Destiny Control
2. Know and love yourself work
3. Set goals: Where do you want to go?
1. Know and love yourself money
5. Work your plan EVERY DAY
4. Plan: How will you get there?
Control Your DestinyControl Your Destiny
© 2004, Guidance Communications, Inc. 36 of 39
SoSoAside From Technical Writing...Aside From Technical Writing...What in the World Can You Do?What in the World Can You Do?
Anything you want to!!!Anything you want to!!!
© 2004, Guidance Communications, Inc. 37 of 39
Questions or CommentsQuestions or Comments
© 2004, Guidance Communications, Inc. 38 of 39
Door Prize!!!Door Prize!!!
© 2004, Guidance Communications, Inc. 39 of 39
My Contact Info...My Contact Info...
Jack MassaGuidance Communications Inc.