zenoss core vs. zenoss commercial webinar slides

Download Zenoss Core vs. Zenoss Commercial Webinar Slides

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  1. 1. Zenoss vs. ZenossThe Core vs. CommercialThrow-Down
  2. 2. Todays Session SpeakersShane Scott, Zenoss Architect @Rackspace, & Owner @SWS Technical ConsultingJennifer Darrouzet, Product Marketing @ZenossMatt Maloney, Product Management @Zenoss
  3. 3. This session is all about Bob Hes looking for monitoring He needs to make arecommendation & is consideringpaid and free versions of Zenoss He doesnt have all dayPlease channel your inner Bob& ask any questions you have!
  4. 4. 5Agenda Well compare & contrast: Supported HW/SW/Apps Scalability Professional Services Customer Support Root Cause Analysis Managed Service Provider (MSP)Capabilities Analytics Legal Risk Total Level of Effort Architecting Maintaining Extending Scaling Troubleshooting Total Cost of Ownership By size & scope ofproject
  5. 5. 6Capability Rating MethodologyShanes Rating System ShanesColor CodeLeast Complete 0123Most Complete 4
  6. 6. 7Capability Rating MethodologyShanes Rating System ShanesColor Code(Homeland Security)Least Complete 0 Hide Under Your Desk1 Severe2 High3 ElevatedMost Complete 4 World Peace
  7. 7. Session GlossaryFree (open source) Core also known as Community wiki.zenoss.org/Category:ZenPacksPaid ($) Commercial license also known as Enterprise orCommercial Zenoss Service Dynamics On-premise or ZaaS Resource Manager Service Impact Management Analytics wiki.zenoss.org/Commercial_ZenPacks
  8. 8. Service Dynamics OverviewSERVICE DYNAMICSCORERESOURCE MANAGER"Unified Monitoring" End user application monitoring Topology modeling and visualization Commercial monitoring adapters Commercial integrations Dynamic performance thresholds Scale configuration manager Scale event processor Multi-instance event aggregation Enhanced security Self monitoring & management Commercial license and supportIMPACT"Service Impact & RCA"ANALYTICS"BI for IT Operations" Dynamic service modeling Dynamic impact analysis Dynamic root cause analysis Operations data warehouse Pre-built reports and analytics library Ad-hoc analytics platform Most powerful open sourcemonitoring platform Community SupportScale, operations, and supportFunctionaldepthandsophistication Automated Root CauseIdentification IT Service views Open architecture to bring in datafrom additional solutions Event management automation Improved alerting of performanceand availability issues Broad monitoring solution tocapture all infrastructureperformance & availability data Single integrated monitoringplatform for all technology silos
  9. 9. 10Supported HW/SW/Apps Who cares about this category?You have a modern family of devices, platforms, & an OS mixplus physical, virtual and cloud resources.Core CommercialShane Zenoss Shane Zenoss2 2 4 4
  10. 10. 11Scalability Who cares about this category?Youll either rule this complexity and pace of changeor it will rule you.Core CommercialShane Zenoss Shane Zenoss1.5 2 4 4
  11. 11. 12Shanes Difficulty Matrix for CoreSmall1-500Medium501-3000Large3001-8000Jumbo8001+Common NetworkGearCommon Server GearCommon App TestsUnsupportedNetwork/Server GearUnsupported AppTestsLowestDifficultyHighestDifficulty
  12. 12. 13Professional Services Who cares about this category?Youre spinning up a new data centerand want monitoring set up by the pros.Core CommercialShane Zenoss Shane Zenoss2 0 4 4
  13. 13. 14Customer Support Who cares about this category?Your team could use 1-800 phone supportbecause your systems are critical - 24/7/365.Core CommercialShane Zenoss Shane Zenoss2 1 4 4
  14. 14. 15Root Cause Analysis Who cares about this category?You need the team focused on fixing issuesnot finding them.Core CommercialShane Zenoss Shane Zenoss1 2 4 4
  15. 15. 16Quick pollPoll: Whats the typical 1st step to id root cause of anoutage at your office? Double-check YOUR devices are up Grab colleague who worked in that area last Quickly scan logs of suspect devices Quickly scan logs of suspect applications Compare event console to network map Automatically notify owner(s) of whatevers ailing View automatically-ranked triage list
  16. 16. 17Managed Service Provider (MSP) Capabilities Who cares about this category?Your bonus depends on hitting specific customer SLAsand proof is paramount.Core CommercialShane Zenoss Shane Zenoss0 0 3 4
  17. 17. 18Analytics Who cares about this category?You have big questions to answer with big datalike where are my top 20 most-utilized servers?or what business unit caused the most fire drills last year?Core CommercialShane Zenoss Shane Zenoss0 0 3 3
  18. 18. 19Legal Risk Mitigation Who cares about this category?You want assurance youll be protectedlike against a claim of improper use of intellectual property.Core CommercialShane Zenoss Shane ZenossX X
  19. 19. LEVEL OF EFFORTShanes take on the easy-to-difficult spectrum
  20. 20. 21Shanes Level-of-Effort MethodologyShanes Rating System ShanesColor CodeLowest Difficulty 123Highest Difficulty 4
  21. 21. 22Level of Effort (architecting) What takes people by surprise here? Best practices to share?Core Commercial4 1
  22. 22. 23Level of Effort (maintaining) What takes people by surprise here? Best practices to share?Core Commercial4 2
  23. 23. 24Level of Effort (scaling) What takes people by surprise here? Best practices to share?Core Commercial4 1
  24. 24. 25Level of Effort (extending) What takes people by surprise here? Best practices to share?Core Commercial3 1
  25. 25. 26Level of Effort (troubleshooting) What takes people by surprise here? Best practices to share?Core Commercial3 1
  26. 26. 27Shanes Total Cost of Ownership Matrix for CoreSmall1-500Medium501-3000Large3001-8000Jumbo8001+Common NetworkGearCommon Server GearCommon App TestsUnsupportedNetwork/Server GearUnsupported AppTestsLowestCostCostProhibitive
  27. 27. 28Wrap-up Q&A Poll: Would you a peer review this session whencomparing the free vs. paid versions of Zenoss? Yes/No
  28. 28. 29Thank you for joining us Further questions irc.freenode.net/zenoss Download Corecommunity.zenoss.org/community/downloadFree route Further questions info@zenoss.com Free trial of ZSDzenoss.com/in/eval_request.htmlPaid route