zachary moore presentation
TRANSCRIPT
Repair Photo Presentation
Zachary Moore
Repair descriptions follow the “Three C Format”Complaint
CauseCorrection
2016 Honda Ridgeline
Complaint- TC,ABS and CEL on
Cause- SB for water in rear wiring harness
Correction- replaced rear wiring harness with updated design
2008 Kia Sedona
Complaint- cold star noise
Cause- leaking tensioner hydraulics, loose idler bearing and cracked belt
Correction- replaced components
2005 Ford Explorer
Complaint- suspension noise, noise while breaking
Cause- loose upper ball joints, worn rotors and pads
Correction- replaced components
2010 Honda CRV
Complaint- pulling at highway speeds, uneven tire wear
Cause- worn tires and mis-alignment
Correction- replaced tires and performed 4WA
2003 Ford Explorer
Complaint- noise at speed
Cause- worn wheel bearing
Correction- replaced hub assembly
2013 Ford F-150
Complaint- driver window not working
Cause- broken window regulator cable
Correction- replaced window regulator
2016 Honda Civic
Complaint- XM radio not working
Cause- audio software
Correction-found relevant SB, Updated Audio Unit Software
2001 Honda Accord
Complaint- poping noise when turning
Cause- loose upper ball joint
Correction- replaced upper control arm assembly
2008 VW GTI
Complaint- uneven brake pad wear
Cause- seized brake caliper and leaking brake line
Correction- replaced caliper and fabricated replacement line.
2008 Ford Expedition
Complaint- passenger wiper not working
Cause-broken wiper transmission joint
Correction-replaced wiper motor and transmission assembly
2001 Honda Civic
Complaint- head lights not working
Cause- Found burnt wires at MF switch.
Correction- found relevant SB, replaced burnt wiring and replaced connector
2004 Ford Explorer
Complaint- clunking noise front front end
Cause- Loose drive shaft CV and universal joints
Correction- replaced components