youth perspectives on capa
DESCRIPTION
Youth Perspectives on CAPA. Bridget Greaney Youth Consumer Consultant Capital & Coast District Health Board. Sight seeing guide (what I will cover). How youth have been involved What youth think of CAPA What youth consumer advisors think of CAPA Some positive statistics Final thoughts. - PowerPoint PPT PresentationTRANSCRIPT
Saturday, 22 April 2023 1
Youth Perspectives on CAPA
Bridget GreaneyYouth Consumer ConsultantCapital & Coast District Health Board
Saturday, 22 April 2023 2
Sight seeing guide (what I will cover)
− How youth have been involved− What youth think of CAPA− What youth consumer advisors
think of CAPA− Some positive statistics− Final thoughts
Saturday, 22 April 2023 3
Putting the ‘P’ in HELPFUL
− How does it sound?− What sounds good and bad
about doing things this way?
− How would it be to have an assessment done by someone who may not be your on-going worker?
− Would this be a better way of getting into services than the way they entered them?
CAPA model explained to Youth Consultation Group
Saturday, 22 April 2023 4
Problem
Refer to CAMHS
Letter is sent to the family
Choice AppointmentIs CAMHS for you?
Yes?
No? Follow up letter sent and contact ended
PartnershipWhat things sound good and bad about this?
Saturday, 22 April 2023 5
From the horses mouth
“I go to appointments and think that this is just my time to talk about negative stuff. It would be nice to be looking at my goals and what is going well. It would be more positive”
Saturday, 22 April 2023 6
Like:− Dealing with issues identified by the family and
young person− Match-up between family and clinician based on
what the needs are− Support put in place while you wait for an
appointment
Dislike:− Its hard to deal with choice when you are sick “If
I had the choice to go to a service and use it when I was really sick I wouldn’t have gone”
Saturday, 22 April 2023 7
What about the one off Choice meeting?
As long as you know it is going to happen it is ok
Bonus – “Its good because you know that if you don’t like them you won’t have to see them again”
ButIf you like them and they are the right person, you
should have the option of working with them anyway.
Saturday, 22 April 2023 8
What’s in a name?
‘Choice’ is good because it explains what your first appointment is all about.
‘Partnership’ is not so good because it doesn’t really mean anything (to youth).
However, we couldn’t come up with a better name than ‘Partnership’
Saturday, 22 April 2023 9
The Insiders (Youth Consumer Advisors)
What we like:− Reduced waiting time,
choice for time and place of first appointment, gives families the chance to hear about other services that could help them, gives a clear idea of the journey through a service
− It fits well with consumer participation
Saturday, 22 April 2023 10
A few statisticsConsumer view on how our services work post-CAPA
implementation
12-19 year olds (N=53)− 66% found Choice appointment useful− 83% feel they have been given enough info− 100% feel well treated, that their views were
taken seriously− 100% feel people are working together to help
them
Saturday, 22 April 2023 11
9-11 year olds (N=12)− 60% found Choice appointment useful− 77% feel they have been given enough info− 100% feel well treated, that their views were
taken seriously− 83% feel people are working together to help
themLooks like we are meeting the CAPA goals of creating a therapeutic alliance, focusing on patient goals, information sharing and partnership!
Saturday, 22 April 2023 12
The final word
CAPA is ‘choice’... And a much better way to enter the service