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© 2004, Janice (Ginny) Redish [email protected] 301-229-3039 Yours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability Professionals' Association, June 2004 Yours, mine, and ours – Connecting ourselves and the communities we belong to Janice (Ginny) Redish © 2004, Ginny Redish © 2004, Ginny Redish Topics for the talk Definitions How multi-community we each are A bit of history Some characteristics of communities Language / communication Connections

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Page 1: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

Yours, mine, and ours –Connecting ourselves and the communities we belong to

Janice (Ginny) Redish© 2004, Ginny Redish

© 2004, Ginny Redish

Topics for the talkDefinitionsHow multi-community we each areA bit of historySome characteristics of communitiesLanguage / communicationConnections

Page 2: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

A group of individuals with awareness of some unifying trait

The people living in a particular place and usually linked by common interests

A group sharing interests or beliefs

Community

© 2004, Ginny Redish

A community is a group of people who share common interests, activities, and initiatives; who communicate regularly; and who derive benefit from their association.

Community

Page 3: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

Online CommunityPeople

Purpose

Policies

Computer systems

Jenny PreeceOnline CommunitiesWiley, 2000.

© 2004, Ginny Redish

Ginny Redish

UTESTAccessibility

UPA

DC

STC

U SIG

DCCHIDC

Page 4: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

Ginny Redish

Linguists

© 2004, Ginny Redish

Bethesda, MD

Ethnic / religious

Ginny Redish

Physicists

Page 5: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

Ginny Redish

© 2004, Ginny Redish

UTESTAccessibility

UPA

DC

STC

U SIG

DCCHIDC

Bethesda, MD

Ethnic / religious

Linguists

Physicists

Ginny Redish

Page 6: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

© 2004, Ginny Redish

John Seely Brown and Paul DuguidThe Social Life of InformationHarvard Business School Press, 2000

Page 7: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

Inclusionary –Open, welcoming

Exclusionary –Closed

© 2004, Ginny Redish

http://www.upassoc.org/about_upa/Figure by Whitney Quesenbery

Page 8: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

He said….Then she said…

He goes….Then she goes…

© 2004, Ginny Redish

Page 9: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

© 2004, Ginny Redish

Page 10: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

© 2004, Ginny Redish

http://www.cs.vu.nl/~eliens/onderwijs/multimedia/mmc/local/incca/images/interviews.jpg http://www.cjolson.com/Usability.htm

C J Olson Market Research CompanyMinneapolis

That's Not What I Meant!

Deborah Tannen

Page 11: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

Getting inside others' worlds

Managers

Press Executives

Policy-Makers

Usability

© 2004, Ginny Redish

Understanding ourselvesand our colleagues

I AP LU I D

UThe whole process

PLThe whole process

IDThe whole process

IAThe whole process

Page 12: Yours, mine, and ours – Connecting finalredish.net/wp-content/uploads/YoursMineandOurs.pdfYours, mine, and ours: Connecting ourselves and the communities we belong to Keynote, Usability

© 2004, Janice (Ginny) Redish [email protected] 301-229-3039

Yours, mine, and ours: Connecting ourselves and the communities we belong toKeynote, Usability Professionals' Association, June 2004

© 2004, Ginny Redish

Connecting communities:Reaching outTeachingDrawing others in

© 2004, Ginny Redish

Dr. Janice (Ginny) RedishRedish & Associates, Inc.+1 301 229 [email protected]